Client Services Associate Growinity Solutions LLP

0.0 - 4.0 years

0 - 0 Lacs

pune, maharashtra

On-site

As a Customer Service Associate in the Agoda Process, you will be responsible for handling inbound customer inquiries via various channels such as voice, chat, and email regarding travel bookings, including flights and hotels. Your main objective will be to maintain a high standard of service quality by following Agoda's customer service guidelines. You are expected to communicate effectively with customers, ensuring a positive and helpful interaction at all times. Key Responsibilities: - Handling inbound customer inquiries related to travel bookings - Utilizing voice, chat, and email channels for communication - Maintaining a high standard of service quality as per Agoda's guidelines - Ensu...

Posted 1 week ago

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Client Services Associate Growinity Solutions LLP

0.0 - 4.0 years

0 - 0 Lacs

pune, maharashtra

On-site

As a Customer Service Associate in the Agoda Process, your role involves handling inbound customer inquiries via voice, chat, and email regarding travel bookings for flights and hotels. Your primary goal is to uphold a high standard of service quality by adhering to Agoda's customer service guidelines. Effective communication with customers to ensure positive interactions is key. Key Responsibilities: - Handle inbound customer inquiries via voice, chat, and email - Assist customers with travel bookings for flights and hotels - Maintain a high standard of service quality following Agoda's guidelines - Communicate effectively with customers to ensure positive interactions Qualifications Requir...

Posted 2 months ago

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