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0.0 - 4.0 years
0 - 0 Lacs
pune, maharashtra
On-site
As a Customer Service Associate in the Agoda Process, your role involves handling inbound customer inquiries via voice, chat, and email regarding travel bookings for flights and hotels. Your primary goal is to uphold a high standard of service quality by adhering to Agoda's customer service guidelines. Effective communication with customers to ensure positive interactions is key. Key Responsibilities: - Handle inbound customer inquiries via voice, chat, and email - Assist customers with travel bookings for flights and hotels - Maintain a high standard of service quality following Agoda's guidelines - Communicate effectively with customers to ensure positive interactions Qualifications Requir...
Posted 2 days ago
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