Technical Support Executive - Logistics Solutions Ewaantech Technologies Pvt. Ltd.

2.0 - 6.0 years

0 Lacs

kochi, kerala

On-site

As a skilled Technical Support Specialist, you will provide exceptional support for users of logistics solutions platforms similar to CargoWise and Flexport, ensuring seamless logistics operations for freight forwarding and supply chain processes from our Cochin office. Responsibilities: - Support users with logistics solutions platforms like CargoWise and Flexport, resolving technical issues via ticketing, chat, email, or phone using systems such as Jira or Freshdesk. - Assist with integrations (e.g., APIs, EDI) and optimize workflows for logistics platforms. - Train users on logistics solutions platforms and develop training materials. - Collaborate with logistics and IT teams to ensure co...

Posted 2 weeks ago

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Technical Support Specialist - Logistics Solutions Ewaantech

2.0 - 23.0 years

0 Lacs

ernakulam, kerala

On-site

You are a skilled Technical Support Specialist responsible for providing exceptional support to users of logistics solutions platforms, such as CargoWise and Flexport, in order to ensure seamless logistics operations for freight forwarding and supply chain processes from our Cochin office. Your primary duties include troubleshooting issues, assisting users, and optimizing workflows for logistics platforms. Your key responsibilities will involve supporting users with logistics solutions platforms similar to CargoWise and Flexport, resolving technical issues through ticketing, chat, email, or phone using systems like Jira or Freshdesk. You will also be assisting with integrations like APIs and...

Posted 2 months ago

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Technical Support Executive - Logistics Solutions Ewaantech

2.0 - 23.0 years

0 Lacs

kochi, kerala

On-site

You will be responsible for providing exceptional technical support for users of logistics solutions platforms such as CargoWise and Flexport. This position will be based in our Cochin office and involve troubleshooting issues, assisting users, and ensuring smooth logistics operations for freight forwarding and supply chain processes. Your main responsibilities will include supporting users on logistics platforms, resolving technical issues through ticketing, chat, email, or phone using systems like Jira or Freshdesk. Additionally, you will assist with integrations (e.g., APIs, EDI), optimize workflows, train users, and collaborate with logistics and IT teams to ensure compliance and data ac...

Posted 2 months ago

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