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5.0 - 9.0 years
0 Lacs
maharashtra
On-site
As an IT Infrastructure and Application Monitoring Services expert at Capgemini, you will play a crucial role in shaping your career while being supported by a collaborative global community. Your responsibilities will include integrating monitoring tools for event management and automation, demonstrating proficiency in ITIL Processes and Monitoring Concepts, and managing Budget, Project, and Vendor requirements. You will lead a team of 5-10 members and deliver monitoring solutions that meet customer requirements, offering consultation on the best possible solutions. With a minimum of 5 years of experience, you will be well-versed in Monitoring Tools such as Dynatrace SaaS, ScienceLogic, Appdynamics, New Relic, and Microfocus tools. Additionally, you will possess basic knowledge of IT Infrastructure and Application Monitoring Services, understand ITSM Processes with Agile Methodology, and have the ability to manage multiple concurrent projects and stakeholders effectively. Strong verbal and written communication skills are essential, along with the capability to handle conflict constructively. Experience in handling large monitoring tool setups and migrations to new tools will be beneficial, as well as familiarity with the GSI Domain (Global System Integrator). Your flexibility to work a flexible schedule will be an asset in this role. Capgemini is a global leader in business and technology transformation, committed to accelerating the transition to a digital and sustainable world. With a diverse team of 340,000 members in over 50 countries, Capgemini leverages its 55-year heritage to deliver end-to-end services and solutions. By unlocking the value of technology through AI, cloud, and data capabilities, Capgemini addresses the comprehensive business needs of its clients. Join us in creating a more sustainable and inclusive world while making a tangible impact on enterprises and society.,
Posted 1 day ago
0.0 - 4.0 years
0 Lacs
gujarat
On-site
Are you passionate about learning real skills and growing your career We offer FREE internships for motivated individuals who are eager to learn and work with our team. Gain valuable experience by learning through hands-on projects and receive mentorship from industry professionals. This is your opportunity to grow alongside our company. Limited slots are available, so apply now and kickstart your journey with us! This internship offers full-time, part-time, fresher, and internship job types with a contract length of 6 months. You will be expected to work 40 hours per week with the benefit of a flexible schedule. The work schedule is during the day shift from Monday to Friday with a morning shift. In addition to the valuable experience gained, there is a performance bonus provided. The work location is in-person, providing you with a dynamic and engaging learning environment.,
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
ambala, haryana
On-site
You will be responsible for the day-to-day supervision of a group of Business Process Outsourcing associates, including monitoring work and attendance in compliance with organizational policies. Your role will involve providing effective coaching to team members to ensure consistent high-performance delivery. Identifying performance-related issues, creating action plans for improvement, and implementing corrective actions will be crucial aspects of your responsibilities. It will be your duty to ensure that the service delivered to customers meets contractual Key Performance Indicators (KPIs) and financial expectations. You are expected to communicate expectations to employees regularly and provide timely updates. Additionally, you will need to offer subject matter expertise in handling escalated customer calls when necessary. Conducting Team Meetings to facilitate the quick communication of relevant information and serving as an open forum for input will also be part of your role. You will be responsible for scheduling and organizing team activities as well. Staying updated on internal work processes, policies, and procedures, while promoting company values by leading by example, will be essential. Key Skills and Knowledge: - Holding a graduate/postgraduate degree with over 5 years of relevant experience in the BPO industry - Highly motivated individual with the ability to develop and coach team members to achieve performance expectations - Capable of working well under pressure and ensuring completion of tasks - Strong oral and written communication skills - Proficient in leading team members, multitasking, prioritization, and meeting deliverable timelines - Skilled in mentoring, coaching, and providing direction to team members - Willingness to work in a flexible schedule, including rotational night shifts This is a full-time position with benefits such as provided food and health insurance. The work schedule will involve night shifts and rotational shifts. The work location is in person.,
Posted 3 weeks ago
0.0 - 4.0 years
0 Lacs
chandigarh
On-site
You will be responsible for creating video content for our spiritual E-commerce brand, where you will need to appear on camera. This role is specifically for female candidates. Both freshers and experienced individuals are welcome to apply for this position, which is available as an internship or full-time job. The job types available for this role include full-time, permanent, fresher, and internship positions. As part of our benefits package, you will receive cell phone reimbursement, commuter assistance, flexible scheduling, provided meals, health insurance, internet reimbursement, life insurance, paid sick leave, paid time off, and provident fund. Your work schedule will be during the day shift. In addition to your regular compensation, you may also be eligible for performance bonuses, quarterly bonuses, shift allowances, and yearly bonuses based on your performance. This role requires you to work in person at the specified work location.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
You should have a degree in any field or an MBA with a minimum of 3 years of experience. As an Engineering graduate, you should be familiar with Webhosting technologies and possess excellent customer service skills along with the ability to multitask effectively. A flexible schedule is required, and strong written and verbal communication skills are essential. If you meet the above qualifications and are interested in this position, please send your updated resume to jobs@syslint.com. Shortlisted candidates will be contacted for further interview procedures.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
kolkata, west bengal
On-site
Genpact is a global professional services and solutions firm that focuses on delivering outcomes that shape the future. With a workforce of over 125,000 professionals across more than 30 countries, we are characterized by our inherent curiosity, entrepreneurial agility, and commitment to creating lasting value for our clients. Our purpose, which is the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500, through our extensive business and industry knowledge, digital operations services, and expertise in data, technology, and AI. As a Process Associate, you will be responsible for working across various categories, requiring you to showcase a broad range of category knowledge and the ability to collaborate dynamically and flexibly with subject matter experts. Your key responsibilities will include Spot Buy negotiations, compliance checks, maintaining a deep understanding of client processes and policies, and demonstrating a strong work ethic in both independent and collaborative settings. The qualifications we seek in you include a minimum of a graduate degree or equivalent with a strong academic background. Freshers are also eligible to apply for this role. Additionally, we are looking for candidates with good communication and analytical skills. Preferred qualifications include previous experience in Procurement & Sourcing, effective probing and analytical skills, problem-solving abilities with a customer-centric approach, proficiency in written English, flexibility to work on a varied schedule, strong attention to detail, and basic skills in Excel and PowerPoint. If you are looking to be part of a dynamic and forward-thinking organization that values innovation and excellence, then this opportunity at Genpact in Kolkata, India could be the perfect fit for you. Join us in our mission to drive operational excellence and make a meaningful impact in the world. This is a full-time position with a focus on operations. If you meet the qualifications and are excited about the prospect of contributing to a world-class team, we encourage you to apply.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
telangana
On-site
Genpact is a global professional services and solutions firm that is dedicated to delivering outcomes that shape the future. With a workforce of over 125,000 individuals in more than 30 countries, we are motivated by our innate curiosity, entrepreneurial agility, and commitment to creating lasting value for our clients. Our purpose, which is the relentless pursuit of a world that works better for people, drives us to serve and transform leading enterprises, including the Fortune Global 500. We leverage our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI to achieve this goal. We are currently seeking applications for the position of Process Associate, Content Moderation - English. We are looking for individuals with a strong work ethic who can work effectively both independently and as part of a team. The ideal candidate should be self-starting, intellectually curious, creative, and comfortable in a fast-paced, dynamic environment. **Responsibilities:** - Providing resolution to maintain standards of quality - Reviewing content and providing resolution based on prescribed guidelines - Recognizing trends and patterns and raising issues in a timely manner - Providing insights to enhance user support - Maintaining a comprehensive understanding of processes and policies - Delivering excellent customer service **Qualifications we seek in you:** **Minimum qualifications:** - Any Graduate (Postgraduate degree is an added advantage) - Freshers are eligible - Fluent in English Language **Preferred qualifications:** - Effective probing skills and analytical abilities - Problem-solving skills with a customer-centric approach - Ability to work on a flexible schedule, including weekend shifts Please note that this role may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly sensitive or egregious in nature, such as graphic violence, self-harm, child abuse, and hate speech. **Job Details:** - **Job Title:** Process Associate - **Primary Location:** India-Hanamkonda - **Schedule:** Full-time - **Education Level:** Bachelor's / Graduation / Equivalent - **Job Posting Date:** Apr 29, 2025, 7:59:57 AM - **Unposting Date:** Oct 26, 2025, 3:59:57 AM - **Master Skills List:** Operations - **Job Category:** Full Time If you are looking for a challenging and rewarding opportunity in content moderation with a global professional services firm, we encourage you to apply for the Process Associate role at Genpact.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
thane, maharashtra
On-site
You are required to work as a Smart Lady Personal Secretary for the Director, managing both official and personal tasks efficiently. You should be well-versed with the general and specific responsibilities associated with a Personal Secretary role. Your flexibility in working hours and days is essential to meet the demands of the job, which may include attending client dinner meetings and working late evenings when necessary. Freshers are welcome to apply for this permanent position. While a maximum age of 30 years is preferred, it is not a limiting factor for deserving candidates. Your responsibilities will include maintaining a flexible schedule, working day shifts with weekend availability, and potentially earning performance bonuses based on your contributions. A Bachelor's degree is preferred as an educational qualification. This position requires you to work in person at the designated location. Kindly apply with a photo to be considered for this opportunity.,
Posted 1 month ago
0.0 - 3.0 years
0 Lacs
thiruvananthapuram, kerala
On-site
As an ideal candidate for this role, you should possess a degree, preferably an MBA, with 0 to 1 year of experience. You should have a solid foundation as a graduate and be familiar with webhosting technologies. Your excellent customer service skills, along with the ability to multitask effectively, will be key in this position. Strong written and verbal communication skills are essential, along with a flexible schedule to adapt to the dynamic nature of the role. If you meet these qualifications and are interested in this opportunity, please send your updated resume to jobs@syslint.com. Shortlisted candidates will be contacted for further interview procedures. Your dedication and skills will contribute to the success of our team.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
haryana
On-site
Genpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future. With over 125,000 employees spread across 30+ countries, we are fueled by curiosity, entrepreneurial agility, and a commitment to creating lasting value for our clients. Driven by our purpose of relentlessly pursuing a world that works better for people, we cater to and transform leading enterprises, including the Fortune Global 500, through our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are currently seeking applications for the position of Process Associate, Customer Service. As a Process Associate, your responsibilities will include responding to customer queries and concerns, making outbound calls to customers and employers, providing support for data collection to enable recovery of accounts for end-users, maintaining a deep understanding of client processes and policies, reproducing customer issues and identifying product bugs, and delivering excellent customer service. Additionally, you will be expected to demonstrate critical thinking and analysis skills, as well as a strong work ethic, with the ability to work both independently and collaboratively within a team environment. Qualifications we are looking for: Minimum Qualifications: - Graduation in any discipline - Freshers are eligible Preferred Qualifications: - Previous experience in a customer service role (chat/email/voice) - Effective probing and analyzing/understanding skills - Analytical skills with a customer-centric approach - Proficiency in written English with a neutral English accent - Ability to work on a flexible schedule, including weekend shifts If you are passionate about providing exceptional customer service, possess the required qualifications, and are eager to work in a dynamic and collaborative environment, we encourage you to apply for the Process Associate position at Genpact in Gurugram, India.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
karnataka
On-site
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Youre responsible to work across a variety of categories so will need to demonstrate a broad range of category knowledge and be able to work dynamically and flexibly with a broad range of SMEs. Responsibilities Spot Buy negotiations & Compliance checks. Maintain a thorough understanding of client process and policies. Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger collaborative environment. Minimum Qualifications Qualifications we seek in you Any graduate degree or equivalent with a strong academic record. Freshers are eligible Good communication and analytical skills. Preferred Qualifications Previous experience in Procurement & Sourcing. Effective probing skills and analyzing / understanding skills. Problem solving skills with customer centric approach, demonstrated proficiency with written English and with accent. Should be able to work on a flexible schedule. Strong attention to detail. Basic Excel & PPT skills Job Process Associate Primary Location India-Bangalore Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Apr 1, 2025, 11:34:00 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time,
Posted 1 month ago
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