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2.0 - 3.0 years
4 - 5 Lacs
New Delhi, Pune, Bengaluru
Work from Office
About AlphaSense: . The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us! Talent Acquisition Partner, Engineering Location: India (Hybrid - Pune/Bangalore/Delhi) Reports to: Talent Acquisition Manager About the Role: This is a high-impact 6+ month contract recruiting role. AlphaSense is growing incredibly fast and the Talent Acquisition team fuels that growth by hiring exceptional people. You will be responsible for full life-cycle recruitment across our Engineering and Content teams and have the ability to flex to other functional roles on an as-needed basis. We re looking for someone who is entrepreneurial, passionate about people and eager to help our business grow. We also need someone with impeccable attention to detail and thoughtful communication; both the hiring manager and candidate experience are paramount to our success. You should be savvy with, and comfortable using an ATS (we use Greenhouse) as well as LinkedIn and other sourcing methods. What You ll Do: Partner with key engineering hiring managers to scale their respective teams, advising them on search strategy from role intake to close Collaborate with hiring teams and scheduling coordinators, own full-cycle recruiting and use data to make tactical decisions that improve the end-to-end search process Follow a structured hiring process with the goal of reducing bias and making the best hiring decisions Who You Are: A highly motivated, adaptable Engineering Recruiter with an appetite for fast paced environments with the ability to shift quickly due to business needs A reliable partner to the business -- you possess a great deal of knowledge about talent in the B2B SaaS space -- you know who to look for and where, you understand the competencies and skills necessary to succeed and know how to properly vet candidates to uncover those competencies Passionate about our business and able to convey our value proposition in a compelling manner to prospective candidates Organized and methodical: You ll be working on various roles across the organization and we want to create a world-class experience for the hiring managers we support and the candidates we meet A true team player with a collaborative mindset -- we will work tirelessly to build the best company possible and we do that most effectively and efficiently when we work together In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: AlphaSense never asks candidates to pay for job applications, equipment, or training. All official communications will come from an @ alpha-sense.com email address. If you re unsure about a job posting or recruiter, verify it on our Careers page . If you believe you ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.
Posted 4 weeks ago
3.0 - 6.0 years
5 - 9 Lacs
Bengaluru
Work from Office
This role is part of a high performing team of talented SRE specialists who provide world-class support for SAP System Administration. You will be responsible for day-to-day operations for the applications you support, working as part of a larger global team, continuously improving our global enterprise. You will be part of a team that manages ongoing incident detection and resolution, change planning and implementation, and compliance for a portfolio of applications and infrastructure built on a variety of technologies such as SAP, relational databases, message queuing, AWS cloud services, and more. About the Role: You will be responsible for day-to-day operations for the applications you support, working as part of a larger global team, continuously improving our global enterprise. You will be part of a team that manages ongoing incident detection and resolution, change planning and implementation, and compliance for a portfolio of applications and infrastructure built on a variety of technologies such as SAP, relational databases, message queuing, AWS cloud services, and more.\ About you: Candidates should have 3 to 6 years as a SAP System Administrator. Deliver SAP WRP and S4 service lifecycle management focusing in day-to-day operation and service improvement, by ensuring reliability and availability. Collaborate with different partners and teams to implement IT standards (operational, compliance, etc) for SAP systems. Monitor, support and improve services according to incident, change and problem management for daily operations according to IT TR and SAP standards. Internal cross functional collaboration for SAP transformation, through continuous process improvement and advisory on high value propositions considering best practices. Active collaboration in SAP migration to S4, also considering integration for systems related to architecture for modules/technical accordingly. Partner with application development teams to deliver operational readiness for new applications and features. Collaborate with stakeholders such as business teams, product owners, and project management in defining roadmaps for applications and processes. Drive continual service improvement and innovation in productivity, software quality, and reliability, including meeting/exceeding SLAs. Thorough understanding of ITIL processes related to incident management, problem management, application life cycle management, operational health management. Responsible for monitoring and analyzing business operational and technical key metrics. Effectively articulate complex problems, concepts, and solutions to varied audiences. Contribute to the strategy of the department and drive implementation of department goals that support the company s core values. Participate in complex initiatives such as large-scale upgrades. Partner with security, data center, and service governance teams to deliver compliance with internal and external standards, expectations, and certifications. Ensure documentation, processes, and procedures are updated regularly. Participate in a continuous learning culture and a curiosity about emerging technologies. #LI-PS1 What s in it For You? Hybrid Work Model: We ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 1 month ago
7.0 - 12.0 years
10 - 11 Lacs
Chennai
Work from Office
Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add a Sr. Engineer - MPDM located in Chennai What a typical day looks like: Efficiently managing ECOs for manufacturing sites across the globe Use Agile (PLM) system for ECO (Engineering Change Order) creation, reviewing, routing, tracking, releasing and distribution. Work closely with Engineering and materials teams to review product updates / modifications. Creating setup like product Number, BOM Structure etc. in AGILE & BAAN for new Products Downloading customer documents like product specifications etc. & releasing same in PLM Work as a Change Analysts during NPI for new changes Release Part list to production for new models & after implementation of ECOs Ensure adherence to targets set for all Process Metrics Ensure timely generation and circulation of reports / dashboards. Mentor the team and guide them towards effective discharge of functions. Handle escalations if any and escalate matters requiring the senior management s attention on a timely basis. Train new and existing team members on an ongoing basis on relevant tools or topics Perform root cause analysis to expedite the resolution of service issues. Identify, recommend, and implement operational efficiencies to drive continuous improvement in the execution of procurement processes. Prepare Customized reports for analyzing and incorporating improvements in processes. Track work completed by customer program for reporting purposes. Work closely with the CFT and the customer/site to provide an efficient and comprehensive service; establish and maintain solid relationships. Initiate continues Improvement technique to eliminate nonvalue added activities, implement best practices in processes. The experience we re looking to add to our team: B.E(ECE/EEE/E&I) graduate with 7+ years of experience as a NPI/ECO Engineer in Manufacturing set up, preferably in EMS industry Must have good interpersonal and crucial conversation skills. Typically requires a bachelor s degree in a Electronics field or equivalent experience. Basic understanding of quality tools and techniques, interface with customers on quality issue, improvement initiatives and audits Have a knowledge of IP, Copyrights, regulations, policies and procedures. Hand on experience with MS Office, basic understanding of RPA, Artificial Intelligence and Machine Learning, and ERP system Demonstrates advanced functional, technical and process management skills as well as customer (external and internal) relationship skills. Must have knowledge of relevant regulatory standards and applicable. What you ll receive for the great work you provide: Health Insurance PTO IA111 #LI-ISHWARYAAP Job Category Production Engineering Required Skills: Optional Skills: Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. . This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Posted 1 month ago
4.0 - 8.0 years
7 - 10 Lacs
Mumbai
Work from Office
Serve as the primary point of contact for North American clients, managing inquiries, service requests, and issue resolutions efficiently and professionally. Build and maintain strong client relationships through regular communication, service reviews, and personalized support. Collaborate with internal departments such as sales, operations, and technical teams to ensure timely and effective service delivery. Track client satisfaction and feedback to identify areas for service improvement and implement corrective measures.
Posted 1 month ago
2.0 - 6.0 years
8 - 12 Lacs
Mumbai
Work from Office
Proficient verbal and written English communication skills including: Correct grammar, vocabulary Strong reading comprehension and assimilating information Clear and concise writing including email communication and presentation Articulates thoughts well on emails and documentation to provide clear and concise information Asks specific questions and identifies topic owners and timeframes Prioritize conflicting needs, handle matters expeditiously and proactively. . Proficient in MS Outlook, Forms, Teams, OneNote, Word, EXCEL and PowerPoint including: Ability to extract reports from systems Creating surveys and polls Excel basic data entry, filtering, formatting, data scrubbing, pivot table and graph creation PowerPoints skills to update data, formatting, creating charts and icons Outlook and Teams calls and channel setup, facilitate and record meetings Proficiency in SharePoint including site setup, configuration and design changes including folders and tagging files and managing user permissions Proficiency documentation skills such as log updates in tracking logs, always take meeting notes, update relevant trackers and prep before meetings. Proactively monitor tasks delegated by the stakeholders to ensure they are achieved within agreed deadlines. Co-ordinating with Cross Functional Teams to ensure deliverables are met. Able to secure resources, manage stakeholder expectations, and drive project outcomes. Should be able to coordinate and maintain cordial relationship with all members of the team. Team engagement, collaboration with other colleagues/peers and broader team. Being engaged and present during meetings and calls. A motivated self-starter with strong interpersonal and preparation skills including being aware daily and weekly responsibilities and meetings, and showing up prepared and ready to engage in the discussion. Work involves handling confidential information requiring discretion on the employees part. Able to assimilate multiple sources of information to effectively organize and document questions and next steps. Comes to meetings prepared and takes effective notes. Implements system to maintain pertinent documents (data, notes, emails) in order to easily access/retrieve documents as needed (in accordance with company document policies). Advanced critical thinking skills such as The ability to identify and evaluate evidence in order to formulate the right questions and/or recommendations to make (or support) an appropriate decision. The ability to identify roadblocks, limitations or issues that arise during a project. Uses a structured system to define problems and identify root causes. Can test and brainstorm on potential solutions and monitor results. Able to affect change to improve performance and overcome challenges. Proactive to share continuous improvement ideas and implement process improvements to enhance efficiencies. Qualifications Graduate
Posted 1 month ago
5.0 - 10.0 years
6 - 11 Lacs
Bengaluru
Work from Office
Design, develop, test and deploy Visualforce, Apex, LWC, Java, AJAX, JavaScript, CSS and other technologies to build customized solutions that support business requirements and drive key business decisions Contribute to team processes by participating in team activities, such as estimation, collaboration in requirements definition, code reviews, and contribution of feedback during retrospectives Support all technical aspects of Salesforce.com, including data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom code Support the organizationutilization of SFDC to improve processes and productivity, and make recommendations to support scaling at a rapid pace Support the global Salesforce.com team with additional projects as needed Maintain Salesforce certifications QUALIFICATIONS: 5 years prior development experience with Salesforce.com Salesforce Platform App Builder and Developer 1 Certifications preferred Bachelordegree in Computer Science, Software Engineering or equivalent. Solid understanding of and detailed experience with Salesforce.com architecture and API Experience writing Visualforce and Apex classes and triggers Working proficiency in HTML, XML, Flex, JavaScript, ASP, SQL, Java or C++, HTTP/REST and SOAP-based web services Experience using Salesforce data tools (Data Loader, Excel Connector, DemandTools, Eclipse Force.com IDE) and other development tools, including Informatica Strong understanding of relational databases Demonstrable success with multiple Salesforce.com integration projects Experience integrating Salesforce.com with other applications via real-time, batch, sync/async Experience with scripted data loader, web services, cloud or on-premise middleware and other enterprise integrating technologies Ability to work independently, as well as part of a team Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users Experience working in an Agile software development environment Strong attention to detail and excellent problem solving skills Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and technical teams Experience with Copado DevOps preferred
Posted 1 month ago
2.0 - 4.0 years
4 - 6 Lacs
Pune
Work from Office
So, what s the role all about The Managed Operational Services Engineer is responsible for the remote support and maintenance of the NiCE platforms at the customer site. The MOS Engineer will manage NiCE related issues and outages in a timely manner and enhance the clients ability to maintain the NiCE system. In addition, the MOS Engineer will assist with NiCE projects, installations, and change management as required to support the customer s environment and infrastructure. How will you make an impact Position reports on a day-to-day basis to MOS Manager. Knowledge of NiCE solutions - Engage/NTR Work directly with clients System Engineers to support the NiCE infrastructure across the customer s organization globally. Create record of the case and performing remediation in accordance to the severity of the case. Provide L1/L2/L3 support as required of the technical support for the NiCE product, and utilize, engage and co-ordinate efforts with suppliers/other representatives as needed. Assist clients Administrators with questions and problems associated with the configuration, administration, and management of users in the NiCE system. Document and maintain NiCE system specifications (Site Documentation) across all sites. Provide and evaluate proactive Health Checks on a daily, weekly and monthly basis. Perform MAC (Move/Add/Change) jobs Assist with NiCE projects, installations, and change management as required to support environment and infrastructure. Perform NiCE system maintenance across all sites as required. The MOS Engineer is expected to manage the customer relationship and expectations, communicate effectively, and troubleshoot and resolve technical issues. Effectively manage time and maintain regular communication and updates to both customer and management. Participate in training classes, or special projects as needed. Other roles and responsibilities may be assigned on an as needed basis. Have you got what it takes Must have a minimum of 8+ years of proven experience with the following: Experience working with voice and data networks in the capacity of design, implementation or project management. Microsoft operating systems, Networking, SQL, Security and VoIP technology. Telephony experience and certifications - TDM, VoIP and CTI - advantage. Telephony Experience with most common PBX, Switch and ACD Vendors - Avaya, Nortel, Aspect, Siemens and Cisco - advantage. CTI Experience with most common PBX, Switch, ACD and CTI vendors - Avaya Map-D, DLG, CV-LAN, AES (TSAPI), Nortel Symposium, Aspect Prospect, Portal, Contact Server (CMI), Siemens Call-Bridge, Cisco ICM, Genesys - advantage. HP, MCSE, MCP certifications - advantage. Certified on all NiCE Systems solutions - advantage. What s in it for you Enjoy NiCE-FLEX! Requisition ID: 7972 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
Pune
Work from Office
So, what s the role all about The Managed Operational Services Engineer is responsible for the remote support and maintenance of the NiCE platforms at the customer site. The MOS Engineer will manage NiCE related issues and outages in a timely manner and enhance the clients ability to maintain the NiCE system. In addition, the MOS Engineer will assist with NiCE projects, installations, and change management as required to support the customer s environment and infrastructure. How will you make an impact Position reports on a day-to-day basis to MOS Manager. Knowledge of NiCE solutions - Engage/NTR Work directly with clients System Engineers to support the NiCE infrastructure across the customer s organization globally. Create record of the case and performing remediation in accordance to the severity of the case. Provide L1/L2/L3 support as required of the technical support for the NiCE product, and utilize, engage and co-ordinate efforts with suppliers/other representatives as needed. Assist clients Administrators with questions and problems associated with the configuration, administration, and management of users in the NiCE system. Document and maintain NiCE system specifications (Site Documentation) across all sites. Provide and evaluate proactive Health Checks on a daily, weekly and monthly basis. Perform MAC (Move/Add/Change) jobs Assist with NiCE projects, installations, and change management as required to support environment and infrastructure. Perform NiCE system maintenance across all sites as required. The MOS Engineer is expected to manage the customer relationship and expectations, communicate effectively, and troubleshoot and resolve technical issues. Effectively manage time and maintain regular communication and updates to both customer and management. Participate in training classes, or special projects as needed. Other roles and responsibilities may be assigned on an as needed basis. Have you got what it takes Must have a minimum of 2+ years of proven experience with the following: Experience working with voice and data networks in the capacity of design, implementation or project management. Microsoft operating systems, Networking, SQL, Security and VoIP technology. Telephony experience and certifications - TDM, VoIP and CTI - advantage. Telephony Experience with most common PBX, Switch and ACD Vendors - Avaya, Nortel, Aspect, Siemens and Cisco - advantage. CTI Experience with most common PBX, Switch, ACD and CTI vendors - Avaya Map-D, DLG, CV-LAN, AES (TSAPI), Nortel Symposium, Aspect Prospect, Portal, Contact Server (CMI), Siemens Call-Bridge, Cisco ICM, Genesys - advantage. HP, MCSE, MCP certifications - advantage. Certified on all NiCE Systems solutions - advantage. What s in it for you Enjoy NiCE-FLEX! Requisition ID: 7973 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE
Posted 1 month ago
3.0 - 6.0 years
5 - 8 Lacs
Pune
Work from Office
So, what s the role all about We are looking for talented and motivated professionals, interested in delivering the latest in Application Operations (SaaS) using AWS, in a culture that encourages autonomous productive teams. You are Someone who loves learning how to configure backend systems, and infrastructure that will help us build our global SaaS platform. You have a comprehensive understanding of Amazon AWS platform and know how to light and put fires out. You are an engineer with confidence in his / her skill set, who is not afraid to look under the hood and break stuff to make stuff. If yes, then come be a part of NiCE Customer Services, a team of software engineers re-inventing Application Operations. How will you make an impact You will get to team up with highly talented and highly motivated engineers and architects, using the latest in AWS, working on cutting edge technology. As a part of this team, you will be working in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting, millions of individuals & Billions of dollars. Implementing, configuring custom changes, and deploying new Application release upgrades Setup new environments & deploying solutions. Building proactive Monitoring & alerting service. Automation using ansible, python, Perl scripting. Setup & securing new Application instances Change management, Building deployment and rollback plans and procedures Creating and maintaining knowledge base for various technical resolutions Create and setup deployment scripts for different environments (i. e. Test properties vs Prod properties) Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds) AWS troubleshooting support Support, Architect and Implement alongside Technical & Operations teams to meet our customers individual needs for their infrastructure & application deployments. Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents). Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale. Drive customer communication during critical events. Provide on-call off hour support and flexible to work in 24*7 shift environment Have you got what it takes 7+ years of relevant experience Excellent hands-on experience in managing Application Support (3 tier/2 tier apps) Strong problem solving, analytical and communication skills Exposure in handling complex application performance issues Exposure to APM tools like AppDynamics, Dynatrace Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). Good experience in a DevOps environment / Operations team / Infrastructure Operations team. Excellent Troubleshooting skills OS level knowledge (Windows or Linux) Database skills ( SQL , Oracle or Postgres / Casandra) Application Server ( skills on any of Middleware technologies e. g. - Tomcat , WebLogic , WebSphere) Ability to identify the underlying root cause of performance issues & mitigate bottlenecks Good understanding on Networking , Load balancers Good communication both written and verbal Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc. ) Experience in working with tools like OpsGenie, Nagios, Rundeck, Good understanding in Kubernetes. Cloud / Application level Security experience Experience in Banking & Financial domain Has worked in an Agile / Sprint development model. What s in it for you Enjoy NiCE-FLEX! Requisition ID: 7952 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE
Posted 1 month ago
3.0 - 6.0 years
5 - 8 Lacs
Pune
Work from Office
So, what s the role all about The Managed Operational Services Engineer is responsible for the remote support and maintenance of the NiCE platforms at the customer site. The MOS Engineer will manage NiCE related issues and outages in a timely manner and enhance the clients ability to maintain the NiCE system. In addition, the MOS Engineer will assist with NiCE projects, installations, and change management as required to support the customer s environment and infrastructure. How will you make an impact Position reports on a day-to-day basis to MOS Manager. Knowledge of NiCE solutions - Engage/NTR Work directly with clients System Engineers to support the NiCE infrastructure across the customer s organization globally. Create record of the case and performing remediation in accordance to the severity of the case. Provide L1/L2/L3 support as required of the technical support for the NiCE product, and utilize, engage and co-ordinate efforts with suppliers/other representatives as needed. Assist clients Administrators with questions and problems associated with the configuration, administration, and management of users in the NiCE system. Document and maintain NiCE system specifications (Site Documentation) across all sites. Provide and evaluate proactive Health Checks on a daily, weekly and monthly basis. Perform MAC (Move/Add/Change) jobs Assist with NiCE projects, installations, and change management as required to support environment and infrastructure. Perform NiCE system maintenance across all sites as required. The MOS Engineer is expected to manage the customer relationship and expectations, communicate effectively, and troubleshoot and resolve technical issues. Effectively manage time and maintain regular communication and updates to both customer and management. Participate in training classes, or special projects as needed. Other roles and responsibilities may be assigned on an as needed basis. Have you got what it takes Must have a minimum of 4+ years of proven experience with the following: Experience working with voice and data networks in the capacity of design, implementation or project management. Microsoft operating systems, Networking, SQL, Security and VoIP technology. Telephony experience and certifications - TDM, VoIP and CTI - advantage. Telephony Experience with most common PBX, Switch and ACD Vendors - Avaya, Nortel, Aspect, Siemens and Cisco - advantage. CTI Experience with most common PBX, Switch, ACD and CTI vendors - Avaya Map-D, DLG, CV-LAN, AES (TSAPI), Nortel Symposium, Aspect Prospect, Portal, Contact Server (CMI), Siemens Call-Bridge, Cisco ICM, Genesys - advantage. HP, MCSE, MCP certifications - advantage. Certified on all NiCE Systems solutions - advantage. What s in it for you Enjoy NiCE-FLEX! Requisition ID: 7968 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE
Posted 1 month ago
4.0 - 8.0 years
6 - 10 Lacs
Pune
Work from Office
So, what s the role all about We are looking for talented and motivated professionals, interested in delivering the latest in Application Operations (SaaS) using AWS, in a culture that encourages autonomous productive teams. You are Someone who loves learning how to configure backend systems, and infrastructure that will help us build our global SaaS platform. You have a comprehensive understanding of Amazon AWS platform and know how to light and put fires out. You are an engineer with confidence in his / her skill set, who is not afraid to look under the hood and break stuff to make stuff. If yes, then come be a part of NiCE Customer Services, a team of software engineers re-inventing Application Operations. How will you make an impact You will get to team up with highly talented and highly motivated engineers and architects, using the latest in AWS, working on cutting edge technology. As a part of this team, you will be working in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting, millions of individuals & Billions of dollars. Implementing, configuring custom changes, and deploying new Application release upgrades Setup new environments & deploying solutions. Building proactive Monitoring & alerting service. Automation using ansible, python, Perl scripting. Setup & securing new Application instances Change management, Building deployment and rollback plans and procedures Creating and maintaining knowledge base for various technical resolutions Create and setup deployment scripts for different environments (i. e. Test properties vs Prod properties) Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds) AWS troubleshooting support Support, Architect and Implement alongside Technical & Operations teams to meet our customers individual needs for their infrastructure & application deployments. Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents). Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale. Drive customer communication during critical events. Provide on-call off hour support and flexible to work in 24*7 shift environment Have you got what it takes 4+ years of relevant experience Excellent hands-on experience in managing Application Support (3 tier/2 tier apps) Strong problem solving, analytical and communication skills Exposure in handling complex application performance issues Exposure to APM tools like AppDynamics, Dynatrace Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). Good experience in a DevOps environment / Operations team / Infrastructure Operations team. Excellent Troubleshooting skills OS level knowledge (Windows or Linux) Database skills ( SQL , Oracle or Postgres / Casandra) Application Server ( skills on any of Middleware technologies e. g. - Tomcat , WebLogic , WebSphere) Ability to identify the underlying root cause of performance issues & mitigate bottlenecks Good understanding on Networking , Load balancers Good communication both written and verbal Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc. ) Experience in working with tools like OpsGenie, Nagios, Rundeck, Good understanding in Kubernetes. Cloud / Application level Security experience Experience in Banking & Financial domain Has worked in an Agile / Sprint development model. What s in it for you Enjoy NiCE-FLEX! Requisition ID: 7949 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE
Posted 1 month ago
2.0 - 6.0 years
4 - 8 Lacs
Pune
Work from Office
So, what s the role all about We are looking for talented and motivated professionals, interested in delivering the latest in Application Operations (SaaS) using AWS, in a culture that encourages autonomous productive teams. You are Someone who loves learning how to configure backend systems, and infrastructure that will help us build our global SaaS platform. You have a comprehensive understanding of Amazon AWS platform and know how to light and put fires out. You are an engineer with confidence in his / her skill set, who is not afraid to look under the hood and break stuff to make stuff. If yes, then come be a part of NiCE Customer Services, a team of software engineers re-inventing Application Operations. How will you make an impact You will get to team up with highly talented and highly motivated engineers and architects, using the latest in AWS, working on cutting edge technology. As a part of this team, you will be working in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting, millions of individuals & Billions of dollars. Implementing, configuring custom changes, and deploying new Application release upgrades Setup new environments & deploying solutions. Building proactive Monitoring & alerting service. Automation using ansible, python, Perl scripting. Setup & securing new Application instances Change management, Building deployment and rollback plans and procedures Creating and maintaining knowledge base for various technical resolutions Create and setup deployment scripts for different environments (i. e. Test properties vs Prod properties) Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds) AWS troubleshooting support Support, Architect and Implement alongside Technical & Operations teams to meet our customers individual needs for their infrastructure & application deployments. Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents). Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale. Drive customer communication during critical events. Provide on-call off hour support and flexible to work in 24*7 shift environment Have you got what it takes 2+ years of relevant experience Excellent hands-on experience in managing Application Support (3 tier/2 tier apps) Strong problem solving, analytical and communication skills Exposure in handling complex application performance issues Exposure to APM tools like AppDynamics, Dynatrace Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). Good experience in a DevOps environment / Operations team / Infrastructure Operations team. Excellent Troubleshooting skills OS level knowledge (Windows or Linux) Database skills ( SQL , Oracle or Postgres / Casandra) Application Server ( skills on any of Middleware technologies e. g. - Tomcat , WebLogic , WebSphere) Ability to identify the underlying root cause of performance issues & mitigate bottlenecks Good understanding on Networking , Load balancers Good communication both written and verbal Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc. ) Experience in working with tools like OpsGenie, Nagios, Rundeck, Good understanding in Kubernetes. Cloud / Application level Security experience Experience in Banking & Financial domain Has worked in an Agile / Sprint development model. What s in it for you Enjoy NiCE-FLEX! Requisition ID: 7950 Reporting into: Tech Manager Role Type: Individual Contributor About NiCE
Posted 1 month ago
3.0 - 6.0 years
5 - 8 Lacs
Pune
Work from Office
So, what s the role all about Serve as one of the top-performing and proficient engineers in designing and developing high-quality software that meets specified functional and non-functional requirements within the time and resource constraints given. How will you make an impact Be part of a cross-functional, distributed Scrum team that develops and supports the product. Design of software according to agreed standards, architecture and requirements Highly experienced with the Software Development Quality Processes. Implementation of software according to design Planning and performing testing to ensure fit to standards (e. g. security, scalability, etc. ), design as well as functional and non-functional requirements. Develop API, automation, and integration tests for cloud or enterprise scale products. Run manual tests and build automation test suites for regression and new features, checking data in application and databases, automating deployment and data generation. Maintain and expand automated testing framework and tests. Be involved in new features development, provide input on the correct behavior of the system, following and executing on team-specified done criteria. Supporting with customer integration testing Have you got what it takes Degree in computer science or equivalent from a reputed institute Knowledge on Data structures, Algorithms and solid understanding of OOP. 12+ years of recent experience in . Net technologies. Expert mastery of the C#. net, ASP. NET, WebAPI and its ecosystem of tools and frameworks; proficient with dot net algorithms and data structures. Enhance test coverage by writing Unit test and Integration test using Nunit or xunit . Net libraries must have requirement. Proficient enough to debug performance issues. Create architectural designs. Worked in high performance, highly available and scalable systems. Experience in RDBMS database development with SQL Server. Knowledge and experience with software design patterns and how they can be incorporated into software design. Experience developing enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem. Substantial capabilities in the domain, analyses information and deduces conclusions within the professional space, starts to be seen as a professional by his team and peer community. Has high-attention to details and works well in a dynamic and stressful environment. Experience working in a modified Agile methodology development environment Excellent interpersonal skills, proven ability, and passion to educate and mentor others in engineering best practices and patterns, team player. What s in it for you Enjoy NiCE-FLEX! Reporting into: Tech Manager Role Type: Individual Contributor About NiCE
Posted 1 month ago
9.0 - 17.0 years
9 - 10 Lacs
Sriperumbudur
Work from Office
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but dont meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add a Senior Engineer - Quality located in Sriperumbudur What a typical day looks like : Proficiency in operating and programming CMM / VMM machines. Strong knowledge of geometric dimensioning and tolerancing (GD&T). Familiarity with CAD (Computer-Aided Design) software for measurement programming. Understanding of metrology principles and measurement techniques. Knowledge of statistical analysis and quality control methods. Ability to read and interpret engineering drawings and specifications. Experience in using measurement tools and equipment, such as micrometers and calipers. Proficiency in using CMM / VMM software and data analysis tools. Familiarity with different measurement sensors and probes. Understanding of measurement uncertainty and error analysis. Knowledge of statistical process control (SPC) methods. Ability to perform basic mathematical calculations related to measurement. Proficiency in using computer systems and data management software. Knowledge of different materials and their measurement characteristics. Experience in using optical measurement systems. Familiarity with surface roughness measurement techniques. Understanding of the principles of mechanical and dimensional metrology. Knowledge of inspection methods and sampling plans. Ability to perform machine maintenance and calibration procedures. Familiarity with ISO and other relevant quality standards. The experience we re looking to add to our team Typically requires a Bachelor degree in related field. Typically requires 7+ years of experience. CMM / VMM Operator involves a range of responsibilities, from operating and programming CMM / VMM machines to analyzing measurement data and maintaining equipment. Requires a combination of technical skills, such as proficiency in CMM / VMM software and knowledge of GD&T, as well as essential soft skills like attention to detail, problem-solving, and effective communication. By possessing these skills, CMM Operators can contribute significantly to quality control and precision measurement in manufacturing processes. What you ll receive for the great work you provide Medical insurance PTO #RA01 Job Category Quality Required Skills: Optional Skills: Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex. com and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Posted 1 month ago
4.0 - 7.0 years
5 - 9 Lacs
Chennai
Work from Office
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but dont meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add a Senior Analyst - GBS Materials Management in Chennai, India. Handling RMA process for claiming warranty and repair support. Coordinating with suppliers for actual delivery status of materials and received the parts within the lead time. Updating & maintenance of reports for the mentioned activities (daily and weekly basis). Provide routing instructions, track and trace shipments, interface with carriers/freight forwarders for routing/booking of both in bound and out bound shipments. Resolving discrepancy during materials receipt and clearing customs issue. Processing credit note and support to get refund from suppliers. Co-ordinate with Accounts payable team for supplier payment related issues. Knowledge of ERP tools. Conduct quarterly reviews on yield score cards of supplier. Achieve metrics and collaborate with internal teams wherever required. Should have good analytical ability and should be a team player. Good written & oral communication skills. Proficiency in MS office and use of email communication. #SS03 Additional Job Description Additional Job Description Handling RMA process for claiming warranty and repair support. Coordinating with suppliers for actual delivery status of materials and received the parts within the lead time. Updating & maintenance of reports for the mentioned activities (daily and weekly basis). Provide routing instructions, track and trace shipments, interface with carriers/freight forwarders for routing/booking of both in bound and out bound shipments. Resolving discrepancy during materials receipt and clearing customs issue. Processing credit note and support to get refund from suppliers. Co-ordinate with Accounts payable team for supplier payment related issues. Knowledge of ERP tools. Conduct quarterly reviews on yield score cards of supplier. Achieve metrics and collaborate with internal teams wherever required. Should have good analytical ability and should be a team player. Good written & oral communication skills. Proficiency in MS office and use of email communication. #SS03 Job Category Global Procurement & Supply Chain Required Skills: Optional Skills: Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex. com and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Posted 1 month ago
3.0 - 7.0 years
6 - 7 Lacs
Chennai
Work from Office
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but dont meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add a Specialist - GBS Master Data Management in Chennai , India. The Specialist - GBS Master Data Management performs analysis, provide reports, information to create and maintain vendor master records and updates vendor setup. Additionally, work with suppliers and buyer groups to resolve Pricing. What a typical day looks like: Create and review efficient procedures for all records, including invoice/purchase orders and relevant documentation. Perform general reporting and research activities for score carding of suppliers and keep system updated reflecting current acceptance. Enter, update, and maintain information on various business systems and/or various departments (e. g: Warehouse, Planning, Operations). Maintains logistic records such as inbound and outbound shipments, accurate import compliance for inbound international shipments or other logistics information. Implement and maintain record-keeping systems to comply with all customs. Maintain and update part number database with most up to date part details/master data collected internally and from suppliers. Collect and maintain part details and identify mismatches and incompliances. Prepare liability reports for excess and obsolete management, commodity risk positions, logistics performance and key focus areas for site or corporate requirements. Calculate cost savings & avoidance and provide reports and metrics. Pull reports from databases, dashboards, enterprise resource planning system or other relevant systems. Preparation of recommendation to management based on the research of data. The experience were looking to add to our team: Typically requires a Bachelor s degree in related field or equivalent experience. Typically requires 4 years of experience in materials or related field. A background in manufacturing is desired. What you ll receive for the great work you provide: Health Insurance Paid Time Off #SS16 Job Category Global Procurement & Supply Chain Required Skills: Optional Skills: Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex. com and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Posted 1 month ago
3.0 - 5.0 years
5 - 7 Lacs
Pune
Work from Office
So, what s the role all about Were looking for a passionate and hands-on DevOps Engineer with 3-5 years of experience to help us scale, automate, and secure our cloud infrastructure. This role is ideal for someone who thrives in a dynamic environment, enjoys solving infrastructure challenges, and loves working with cutting-edge DevOps tools. As part of our engineering team, you ll play a key role in managing cloud resources, enhancing CI/CD workflows, and enabling development teams to move faster and safer. How will you make an impact Cloud Infrastructure: Design, implement, and manage scalable, secure AWS-based infrastructure. Infrastructure as Code: Use Terraform (or CloudFormation) to provision and maintain infrastructure in a repeatable way. CI/CD Pipelines: Develop and enhance continuous integration and deployment pipelines using Jenkins, GitHub Actions, or Spacelift. Automation & Scripting: Build automation scripts in Python, Shell, or Groovy to reduce manual effort and improve system reliability. Monitoring & Logging: Set up monitoring tools and alerting systems to ensure uptime and performance (e. g. , CloudWatch, ELK, Prometheus). Collaboration: Work closely with developers, QA, and other DevOps teams to support smooth and secure delivery workflows. Have you got what it takes 3-5 years of experience in a DevOps or SRE role. Strong hands-on knowledge of AWS (EC2, VPC, S3, RDS, ECS, Route53, etc. ). Experience with Terraform (or CloudFormation) for infrastructure management. Solid understanding of Docker and containerized workflows. Expertise in CI/CD tools like Jenkins, GitHub Actions, Spacelift. Proficiency in scripting languages (Python, Shell, Groovy). Experience with Git, version control workflows, and team collaboration tools (JIRA, Confluence). Strong problem-solving ability, attention to detail, and eagerness to learn and grow in a fast-paced team. What s in it for you Enjoy NiCE-FLEX! Reporting into: Tech Manager Role Type: Individual Contributor About NiCE
Posted 1 month ago
0.0 - 2.0 years
4 - 5 Lacs
Coimbatore
Work from Office
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but dont meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add an Junior Engineer - GBS Engineering located in Coimbatore. What a typical day looks like : Ability to work with Customers/Suppliers in different countries. Coordinating with Multiple teams on Environmental Compliance activities. Collaboration with the Team Responsible for Collection, analysis & archival of the component information related to Environmental Compliance thro SI CMAP Tool. Adhere to the process without any deviations Working with Multiple customers or supplier for different Environmental Regulatory requirements Provide Training to suppliers on the Environmental Compliance requirements w. r. t customer needs wherever required. Support organization in regulatory compliance/ internal/third party audits. Handling the regulation changes in SI CMAP & forecast the risk of the affected parts for the Product Environment Compliance team to alert the site Participate in Site/ Customers in Weekly/ Monthly/ADHOC calls The experience we re looking to add to our team: B. E. (EEE/ECE) graduate with (0-2) years of experience as a NPI/ECO Engineer in Manufacturing set up, Preferably in EMS Industry. Hands on experience in the following domains NPI (New Product Introduction) ECO (Engineering Change Order management) BOM (Bill Of Materials) Management Hands on Experience in any PLM software linked to ECO process Excellent written and oral communication skills in English MANDATORY. Knowledge of MS office and MS outlook Good analytical skills. Coaching & mentoring skills. Conflict resolution. What you ll receive for the great work you provide: Health Insurance Paid Time Off Job Category Production Engineering Required Skills: Optional Skills: Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex. com and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Posted 1 month ago
2.0 - 4.0 years
4 - 5 Lacs
Coimbatore
Work from Office
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but dont meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we re looking to add a J unior Executive - Program Management located in Coimbatore. GBS program Management vertical support Program Manager s, by virtual customer focus team member to support program management activities What a typical day looks like: Coordinate and follow up on several program management reports within offshore Center (Global Business Services - GBS) & Site Customer Focus Team. Oversee/ Coordinates program activities with all inter-departments ensuring completion of all commitments made relative to agreed deliverable. Handles data of a highly confidential and critical in nature. Responsible for tracking relevant metrics and drive action items based on results within GBS / SITE Customer Focus Team. Demonstrate excellent communication and coordination skills & Customer Management Skill. Lead and drive the activities and ensure timely accurate delivery of our services. Good with documentation skills at various stages of Program. Excellent understanding on Program Management concepts, New Product Introduction / New Product Development / different phases of Product life cycle Basic understanding /knowhow on the Financial terms/ INCO Terms and its impact on the Profit & Loss on the business Excellent understanding on customer focus team role in managing the customer Hands on experience on using the ERP tool like Baan/ SAP for PM role. Excellent knowledge on using tools like MS Excel, Power Point etc. Knowledge of MS -Project will be added advantage Basic understanding on office automation or automation through Excel will be added advantage The experience we re looking to add to our team: Bachelors degree from Engineering / Management or equivalent Typically requires a minimum of 2-4 years of related experience in PM Domain Minimum 2-4 years experience from Manufacturing Industry in Program Management Domain Excellent understanding on Program Management concepts, New Product Introduction / New Product Development / different phases of Product life cycle Basic understanding /knowhow on the Financial terms/ INCO Terms and its impact on the Profit & Loss on the business Excellent understanding on customer focus team role in managing the customer Hands on experience on using the ERP tool like BaaN/ SAP for PM role Excellent knowledge on using tools like MS Excel, Power Point etc. Knowledge of MS -Project will be added advantage Basic understanding on office Automation or automation through Excel will be added advantage. What you ll receive for the great work you provide: Health Insurance Paid Time Off #SA02 Job Category Operations Required Skills: Optional Skills: Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex. com and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Posted 1 month ago
0 years
0 Lacs
Coimbatore, Tamil Nadu, India
On-site
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Description To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add Senior Analyst - GBS Procurement position will be based in Coimbatore. What a typical day looks like: Maintaining relations with the suppliers. Placing orders for necessary raw materials and purchased parts according to the requirements of the production. Receiving and handling the confirmations. Checking the purchase orders and modifying them according to the changes in the production plan with the help of the Shortage List and the Open Purchase Order List. Tracking shipments, urging them if needed. Regular, weekly check of the stocks, avoiding overstock. Minimizing the risk of obsolescence with the help of the weekly check of the obsolete report. Correspondence with the freight forwarders, warehouses, and in case organizing the transportation. Dealing with claims, settling debit and credit issues. Filing and recording all necessary documents. Checking the inventory of critical materials (personally if needed) according to the Shortage List. Getting in touch with the right warehouse personnel and having the discrepancy modified if there is any inventory discrepancies. Handling purchasing data privacy. Assuring all active components according to production needs, in time, for the accord price in the request. Reviews requisitions and MRP output. Confers with vendors to obtain product information such as price, availability and delivery schedule. Orders, reschedules and cancels material based on requisitions and MRP output. Maintains procurement records such as items purchased, costs, delivery and inventories. Manages supplier to price, delivery and quality expectations and escalates when appropriate. Approves invoices for payment. Investigation inventory levels. Monitors the movement of materials through the production cycle. Conducts quarterly supplier reviews. Maintains procurement records, reports and metrics. The experience we’re looking to add to our team: Typically requires a bachelor’s degree or equivalent experience. Use of the following tools may be required: Working usage of Word, Excel and Power Point, English language knowledge, data entry, ten-key, spreadsheet (PC), ERP software. Ability to read and comprehend instructions, correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Ability to apply common sense comprehension to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. What you’ll receive for the great work you provide: Health Insurance Paid Time Off #SS03 Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Posted 1 month ago
6.0 years
0 Lacs
Sriperumbudur, Tamil Nadu, India
On-site
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Senior Engineer - Planning located in Sriperumbudur. What a typical day looks like: Responsible for providing expertise and support to the Customer Focus Team (CFT) Ensuring the ability of the materials planning for a specific project or projects as required providing materials support to the weekly production planned orders and enables to achieve Kit on time drop to meet Customer Schedule. Key assignments include providing timely Materials status through use of available Shortage reports, Submission of Excess and Obsolete Inventory to the Customer, Work Order Management, inventory management, MRB and DR Management to achieve the operating goals. Materials Planners for New Emerging NPI Accounts to provide faster service to the NPI Customer to effectively communicate with the customer protecting Business interest of Flex. Collate the data based on the input received from CFT, do first level of analysis and share the clean data back to the planner as per agreed timelines. Monitor Inventory levels vs. goals, Shortage reports with detailed comments – CTB; Excess Mitigation with Buyers. Prepare the analysis for excess mitigation with the site buyer. Schedule and coordinate status of materials within or with the external suppliers to expedite materials in conjunction with the MRP, providing support and expertise to the Buyers as required. Review and assist the planner in generating the master production schedules, running Kinaxis can do simulation. Work orders and prepare Clear to Build Report based on the availability of the materials. Ensure all materials procedures are adhered to by the Planner. The experience we’re looking to add to our team: Min 6+ years of similar experience. Must be able to analyze supply chain for demand pull in or push out. Knowledge of BOMs and product structure. Experience in Master Scheduling Knowledge of Materials Requirement Planning. Knowledge of Lean Supply Chain. Advanced Excel with Intermediate Power Point What you will receive for the great work you provide Health Insurance Paid Time off #LP17 Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Posted 1 month ago
3.0 years
0 Lacs
Sriperumbudur, Tamil Nadu, India
On-site
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Junior Engineer - Planning position will be based in Sriperumbadur, Chennai. What a typical day looks like: Assists in auditing data for accuracy and preparing summary reports, spreadsheets, graphics and charts based on the research of data. May assist in the preparation of recommendations to management based on the research of data. Collects, compiles, and presents various types of data. Prepares summary reports, spreadsheets, and charts based on research of data from multiple sources, which may include but will not be limited to customer bills of material reports, staff metrics, PPV metrics, and PPV form tracking. May create and/or maintain databases in help of data collection. Audits data. Resolves data integrity issues, including but not limited to quotations. Proactively identifies and escalates potential issues related to metrics. Where applicable, suggest process/communication improvements relative to metric tracking activities. Tracks materials financial performance and initiate corrective actions when required. Daily review of RMA transactions. Create weekly purchase orders including all client parts. Receive data entry for clients. Update content list and item master. Prepare DPT packing list for LCAD repairing. Window to client material (consigned parts) supply. Window to client bulk RMA service. Specialized Job may be required for certain positions. These could include one or more of the following duties: May hold up inventory control, supply chain management, material planning and scheduling. Develop commodity spend profiles/breaks-downs: guide time profiling, inventory positioning, and site execution to price. Establish common pricing research tools. Provide detailed bill of materials research by site. Perform general reporting and activities for score carding of suppliers. Validate site pricing through implementation of a common cost review and pricing process. Assist in the supply chain transfer and risk management for NPI. Provide PPV targeting, tracking and asset velocity. Design, manage and control all data research tools The experience we’re looking to add to our team: Typically requires a Bachelor degree in related field or equivalent experience. Typically requires a minimum of 3 years of experience in materials or related field. A background in electronics manufacturing is desired. What you’ll receive for the great work you provide: Health Insurance PTO #LP17 Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
Posted 1 month ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Plays a central role in establishing a quality driven production operation within editorial operations. Works alongside editorial team leads and/or management to help determine effective workflows and processes which meet quality standards. Plays an important and proactive part in ongoing content production and also contributes as required to content initiatives within group. About The Role In this opportunity as Associate Quality Assurance & E-File Analyst-US Taxation, you will: Candidate should be working on the Quality Assurance of Go system/UltraTax product in terms of e- file. Should be proficient in US Tax technical (in any US Taxation Forms) Should be Graduate or post graduate in any field. Should be working on the obtaining the XSD schemas from the State/federal government in US and develops the Master schema for each of the state. Should be working on the mapping with various codes/attributes in the XSD schema to the software to generate the output in the XML. Candidate should be able to use all the mapping techniques to generate the output in xml output. Candidate would be working on the testing of software by creating various scenarios through locators and generates the output in xml. Candidate should be able to analyze the data in the locators/scenarios for the correctness of the software and review various functional test plans. Should be able to test the software for correct tax calculations. Candidate must be independently able to analyze and resolve complex tax software problems, document software deficiencies and understand the business/customer requirements. About You You're a fit for the role of Associate Quality Assurance & E-File Analyst-US Taxation if your background includes: Candidate would be working on support to US developers on Support calls by assisting on heat cases. Candidate should be able to do the critical regression after each release to the clients in the production. Candidate should be able to contact states and developers to get the proper information for the software development. Candidates need to work on the TFS tickets and need to get back the resolution within 24 hours of the TFS Ticket assigned. Should be able to independently update to the developers about any bugs found in the software and should be work on resolving the bugs. Candidates need to test the software on various releases in maintenance and production phases. Candidates need to work on Regression testing manually . Candidates need to regularly keep up the software with quality for each of the builds scheduled. Candidates need to work on getting the Product approval for release to the production by passing the ATS scenarios with the US Government. Candidate should be able to work in pressure oriented atmosphere and should be able to work on multi tasking. Should be able to meet the deadlines given and report to the seniors and Team lead. Should have strong communication skills, knowledge on XML and XSD is added advantage. Should be proficient in US Tax technicals. What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 1 month ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
QA Analyst, Product Team: Be part of a global leader in tax technology—join Thomson Reuters as a QA Analyst and help ensure the quality of cutting-edge software trusted by top enterprises worldwide. ONESOURCE provides industry-leading tax software solutions for multinational corporations and accounting professionals, covering a broad range of taxes including Direct and Indirect Tax Compliance, Tax Planning, and Workflow Management. As a QA Analyst, you will play a key role in ensuring the quality and reliability of our tax software products by designing, developing, and executing test scripts, both manually and through automation. Preference will be given to candidates with exposure to AI-driven QA tools or processes. About the Role: Follow detailed processes for best-practice script development and maintenance. Review requirements and identify ambiguities for effective test development. Conduct manual test case feasibility reviews for regression test content. Design, develop, and maintain high-quality test scripts from requirements and regression test content. Quickly absorb complex technical content in a fast-paced environment. Excel both independently and as part of a process-driven professional QA team. Execute manual test cases as needed. Publish test results to management and escalate issues found during testing. Design, develop, and maintain automated test scripts and test frameworks for web, desktop, or API applications. Integrate automated tests with CI/CD pipelines to enable continuous testing. Maintain and improve automation scripts to accommodate product changes and new features. Preferred: Hands-on experience with any automation tools. Preferred: Experience or understanding of AI-driven QA methodologies. Stay up-to-date with emerging trends and best practices in automation and testing About You: Required Qualifications Graduate or Post-Graduate degree in BE/BTech/MCA/MTECH/BCom/Bsc etc. Experience Minimum 2 years of hands-on experience in automation or manual testing. Experience in the Tax or Finance domain preferred. Skills And Technologies Test Management Tools: ADO,Jira or Any test management tool Manual Testing: Strong background in test case creation, execution, and documentation. Automation: Experience with automation tools such as Selenium, Appium, Cypress, Playwright ,TestNG, JUnit, or similar. Hands-on experience in API testing using tools like Postman, Rest Assured, SoapUI, or similar. AI in QA: Knowledge or hands-on experience with AI tools for software testing is a plus. Essential Skills Strong analytical skills and problem-solving abilities. Experience with automation tools such as Selenium, Appium, Cypress, TestNG, JUnit, or similar. Hands-on experience in API testing using tools like Postman, Rest Assured, SoapUI, or similar. Familiarity with version control systems (e.g., Git). Able to analyze requirements/user stories and clarify ambiguities with Business Analysts and content development teams. Experience drafting test scripts, preparing test data, and executing tests. Methodical and organized approach with keen attention to detail. Excellent verbal and written communication skills. Ability to manage multiple tasks and prioritize effectively. Self-driven with the ability to work independently and as part of a team. Agile mindset; capable of collaborating with stakeholders from diverse teams and seniority levels. Desired Skills Understanding of tax software systems. Familiarity with Agile/Scrum methodologies. Ability to work virtually with teams across the UK and globally. Demonstrated interest in technology and software systems. What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 1 month ago
10.0 - 15.0 years
15 - 20 Lacs
Pune
Hybrid
So, what’s the role all about? We are looking for a strategic and detail-oriented Product Manager to join our Pricing Product Management team, supporting initiatives across the CXone Mpower platform. This role is critical to ensuring pricing processes, systems, and tools evolve to meet the demands of our dynamic cloud business and global customer base. As a Pricing Product Manager, you will work closely with cross-functional stakeholders including Product, Sales, Finance, Legal, Operations and additional stakeholders to define, prioritize, and deliver pricing capabilities that drive commercial success, operational efficiency, and scale. Have you got what it takes? Evolve the pricing product roadmap, with a focus on global scalability, automation, and user experience. Serve as the business owner for pricing processes within CPQ with holistic view of other commercial systems. Collaborate with stakeholders to define pricing models for new product offerings and ensure seamless implementation. Define business requirements and user stories for pricing-related enhancements in collaboration with development teams. Drive initiatives related to discounting logic, quote flexibility, approval flows, and price governance. Partner with Finance and Legal to ensure compliance and control in global pricing. Support strategic initiatives such as new business models and more Educate internal teams on pricing capabilities and enhancements; serve as a point of contact for escalations. Provide input to dashboards and analytics supporting pricing decisions and visibility. You will have an advantage if you also have: 8+ years of experience in Product Management, preferably in SaaS, enterprise software, or B2B tech. Strong understanding of commercial models, pricing workflows, and quote-to-cash lifecycle. Experience defining product requirements and working in Agile environments. Ability to manage complexity and align stakeholders across multiple functions and geographies. Excellent communication, analytical thinking, and stakeholder management skills. Comfortable working in fast-paced environments with evolving priorities. Proven experience working with CPQ platforms (Salesforce CPQ preferred) and pricing configuration – a plus Experience working with international pricing and regional discount strategies – a plus. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7550 Reporting into: Director, Product Management Role Type: Individual Contributor
Posted 1 month ago
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