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8.0 years
0 Lacs
Chennai
On-site
Senior Software Developer, Chennai, India. About the Job: Developers at Vendasta work in teams, working with Product Managers and Designers in the creation of new features and products. Our Research and Development department works hard to help developers learn, grow, and experiment while at work. With a group of over 100 developers, we have fostered an environment that provides developers with the opportunity to continuously learn from each other. The ideal candidate will demonstrate that they are bright and can tackle tough problems while being able to communicate their solution to others. They are creative and can mix technology with the customer’s problems to find the right solution. Lastly, they are driven and will motivate themselves and others to get things done. As an experienced Software Developer, we expect that you will grow into a thought leader at Vendasta, driving better results across our development organization. Your Impact: Develop software in teams of 3-5 developers, with the ability to take on tasks for the team and independently work on them to completion. Follow best practices to write clean, maintainable, scalable, and tested software. Contribute to the best engineering practices, including the use of design patterns, CI/CD, maintainable and scalable code, code review, and automated tests. Provide inputs for a technical roadmap for the Product Area. Ensure that the NFRs and technical debt get their due focus. Work collaboratively with Product Managers to design solutions (including technical roadmap) that help our Partners connect digital solutions to small and medium-sized businesses. Analyzing and improving current system integrations and migration strategies. Interact and collaborate with our high-quality technical team across India and Canada What You Bring to the Table: 8+ years experience in a related field with at least 3+ years as full stack developer in an architect or senior development role Experience or strong understanding of high scalability, data-intensive, distributed Internet applications Software development experience including building distributed, microservice-style and cloud-based application architectures Proficiency in modern software language, and willingness to quickly learn our technology stack Preference will be given to candidates with a strong Go (programming language) experience, and who can demonstrate the ability to build and adapt web applications using Angular. Experience in designing, Building and Implementing cloud-native architectures (GCP preferred). Experience working with the Scrum framework Technologies We Use: Cloud Native Computing using Google Cloud Platform BigQuery, Cloud Dataflow, Cloud Pub/Sub, Google Data Studio, Cloud IAM, Cloud Storage, Cloud SQL, Cloud Spanner, Cloud Datastore, Google Maps Platform, Stackdriver, etc.… We have been invited to join the Early Access Program on quite a few GCP technologies. GoLang, Typescript, Python, JavaScript, HTML, Angular, GRPC, Kubernetes Elasticsearch, MySQL, PostgreSQL About Vendasta: So what do we do? We create an entire platform full of digital products & solutions that help small to medium-sized businesses (SMBs) have a stronger presence online through digital advertising, online listings, reputation management, website creation, social media marketing … and much more! Our platform is used exclusively by channel partners, who sell products and services to SMBs, allowing them to leverage us to scale and grow their business. We are trusted by 65,000+ channel partners, serving over 6 million SMBs worldwide! Perks: Stock options (as per policy) Benefits - Health insurance Paid time off Public transport reimbursement Flex days Training & Career Development - Professional development plans, leadership workshops, mentorship programs, and more! Free Snacks, hot beverages, and catered lunches on Fridays Culture - comprised of our core values: Drive, Innovation, Respect, and Agility Provident Fund
Posted 2 days ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Summary Position Summary The Executive Coordinator provides various administrative services to our Partners, Principals, and Managing Directors (PPMDs) in a highly collaborative and service-oriented organization. The successful candidate will thrive in a team environment, provide excellent customer service, possess a high degree of self-confidence and executive presence, exercise discretion and diplomacy in all interactions, proactively anticipate and manage challenges, manage multiple responsibilities, prioritize appropriately, work efficiently, and remain flexible to changes in schedule and work hours (including flexibility to work overtime as required). This position works within a hybrid workplace model requiring a blend of working in-office and working from home. Expected administrative activities include time and expense management, calendar and mailbox management, travel arrangements, project and meeting coordination, research, and facilitating service requests with other internal and external resource teams and vendors. Onboarding and training on internal technical applications, platforms, and processes will be provided. Work You’ll Do: Administrative Support Deliver exceptional administrative support and customer service in a co-located, team-based environment; adapt methods and behaviors to engage and accommodate client styles and preferences effectively. Responsible and accountable for managing work and projects, demonstrating management and leadership abilities to maintain momentum and move work forward intuitively. Accurately and proactively assess requirements for each project/request. Communicate effectively with requestors and service providers, addressing questions or issues promptly and professionally. Coordinate work with other national and local resource teams virtually and in person. Develop an understanding of Deloitte’s network of business support services to delegate work requests and partner with other national and regional teams as appropriate to deliver work effectively. Compose and edit documents and collaborate with appropriate business services teams to format, edit, proofread, and coordinate printing for presentations, proposals, and other client deliverables according to Deloitte brand standards. Manage time and expense activities to research, enter, and submit on behalf of PPMDs proactively. Provide Outlook email and calendar support on behalf of PPMDs. Monitor and respond to emails based on PPMDs’ preferences and communication styles. Responsible for calendar meeting scheduling, including identifying and resolving scheduling conflicts. Proactively manage PPMDs’ domestic and international travel needs, understanding travel preferences and monitoring flights. Regularly manage sensitive and confidential information appropriately and with high discretion. Collaborative teaming expectations Coordinate and provide administrative support as a team for a collective group of clients by applying technical skills and knowledge to use business applications, tools, and processes to share and complete work seamlessly, efficiently, and effectively. Promote a teaming culture with shared goals and responsibilities; leverage strengths, specialized skills, and diverse perspectives to help create a high-performing team. Build positive and productive relationships with PPMD clients and engagement teams, leadership and peers, and Deloitte professionals in all functions at all levels. Plan, manage, and coordinate time and working hours to accommodate the collective group of client requests and schedules; demonstrate exceptional judgment to adjust and flex hours and address requests with urgency. Gain and apply knowledge of Deloitte’s policy and procedures, including brand standards, to offer quality support and accurate guidance to the collective group of clients. The Ideal Candidate Will Possess: Experience demonstrating strong communication and organizational skills and the ability to work in a team environment; able to identify and contribute to developing efficient process and workflow methods. Ability to quickly learn and apply advanced MS Office knowledge and a variety of other internal custom business applications (training will be provided). Excellent verbal and written communication skills with proper grammar, punctuation, and spelling knowledge. Exceptional interpersonal skills with the ability to engage and interact in person and virtually with internal and external clients at all levels. Communicates with a positive, “can-do” attitude and professional demeanor. Attentive listener. Able to use tact and diplomacy in all communications. Excellent time management skills with the ability to prioritize, effectively multi-task, and be flexible in a changing and evolving environment. Detail-oriented and quality conscious. Critical and innovative thinker who can navigate gray areas, anticipate problems, formulate solutions, and act accordingly. Required Qualifications: Relevant knowledge or experience in a customer service or team environment. Fluent English and strong verbal and written communication skills. Must be legally authorized to work in India without the need for employer sponsorship, now or at any time in the future. Preferred Qualifications: Preferred experience supporting executives in a large/matrixed corporate environment. Relevant or related educational background. Location : Hyderabad Work Timings : 5:30am–2:30pm;2p.m.–11p.m.;6pm–3am;9pm–6am(Rotational shifts) Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 301745 Show more Show less
Posted 2 days ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Summary Position Summary The Executive Coordinator provides various administrative services to our Partners, Principals, and Managing Directors (PPMDs) in a highly collaborative and service-oriented organization. The successful candidate will thrive in a team environment, provide excellent customer service, possess a high degree of self-confidence and executive presence, exercise discretion and diplomacy in all interactions, proactively anticipate and manage challenges, manage multiple responsibilities, prioritize appropriately, work efficiently, and remain flexible to changes in schedule and work hours (including flexibility to work overtime as required). This position works within a hybrid workplace model requiring a blend of working in-office and working from home. Expected administrative activities include time and expense management, calendar and mailbox management, travel arrangements, project and meeting coordination, research, and facilitating service requests with other internal and external resource teams and vendors. Onboarding and training on internal technical applications, platforms, and processes will be provided. Work You’ll Do: Administrative Support Deliver exceptional administrative support and customer service in a co-located, team-based environment; adapt methods and behaviors to engage and accommodate client styles and preferences effectively. Responsible and accountable for managing work and projects, demonstrating management and leadership abilities to maintain momentum and move work forward intuitively. Accurately and proactively assess requirements for each project/request. Communicate effectively with requestors and service providers, addressing questions or issues promptly and professionally. Coordinate work with other national and local resource teams virtually and in person. Develop an understanding of Deloitte’s network of business support services to delegate work requests and partner with other national and regional teams as appropriate to deliver work effectively. Compose and edit documents and collaborate with appropriate business services teams to format, edit, proofread, and coordinate printing for presentations, proposals, and other client deliverables according to Deloitte brand standards. Manage time and expense activities to research, enter, and submit on behalf of PPMDs proactively. Provide Outlook email and calendar support on behalf of PPMDs. Monitor and respond to emails based on PPMDs’ preferences and communication styles. Responsible for calendar meeting scheduling, including identifying and resolving scheduling conflicts. Proactively manage PPMDs’ domestic and international travel needs, understanding travel preferences and monitoring flights. Regularly manage sensitive and confidential information appropriately and with high discretion. Collaborative teaming expectations Coordinate and provide administrative support as a team for a collective group of clients by applying technical skills and knowledge to use business applications, tools, and processes to share and complete work seamlessly, efficiently, and effectively. Promote a teaming culture with shared goals and responsibilities; leverage strengths, specialized skills, and diverse perspectives to help create a high-performing team. Build positive and productive relationships with PPMD clients and engagement teams, leadership and peers, and Deloitte professionals in all functions at all levels. Plan, manage, and coordinate time and working hours to accommodate the collective group of client requests and schedules; demonstrate exceptional judgment to adjust and flex hours and address requests with urgency. Gain and apply knowledge of Deloitte’s policy and procedures, including brand standards, to offer quality support and accurate guidance to the collective group of clients. The Ideal Candidate Will Possess: Experience demonstrating strong communication and organizational skills and the ability to work in a team environment; able to identify and contribute to developing efficient process and workflow methods. Ability to quickly learn and apply advanced MS Office knowledge and a variety of other internal custom business applications (training will be provided). Excellent verbal and written communication skills with proper grammar, punctuation, and spelling knowledge. Exceptional interpersonal skills with the ability to engage and interact in person and virtually with internal and external clients at all levels. Communicates with a positive, “can-do” attitude and professional demeanor. Attentive listener. Able to use tact and diplomacy in all communications. Excellent time management skills with the ability to prioritize, effectively multi-task, and be flexible in a changing and evolving environment. Detail-oriented and quality conscious. Critical and innovative thinker who can navigate gray areas, anticipate problems, formulate solutions, and act accordingly. Required Qualifications: Relevant knowledge or experience in a customer service or team environment. Fluent English and strong verbal and written communication skills. Must be legally authorized to work in India without the need for employer sponsorship, now or at any time in the future. Preferred Qualifications: Preferred experience supporting executives in a large/matrixed corporate environment. Relevant or related educational background. Location: Hyderabad Work Timings : 5:30am–2:30pm;2p.m.–11p.m.;6pm–3am;9pm–6am(Rotational shifts) Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Professional development From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. Requisition code: 301296 Show more Show less
Posted 2 days ago
5.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team The Workday Adaptive Planning Support team is looking for an experienced support engineer who is excited about SaaS and helping customers solve complex problems. This is a customer facing role that works closely with our product development and support analyst teams to help customers find workarounds and solutions to product issues. About The Role The Role The support engineer is responsible for managing a ticket queue of cases with varying levels of complexity for the Adaptive Planning Financial Planning, Reporting, and Integration products and making sure that customers get timely updates. The ideal candidate has experience working within a SaaS support organization, enjoys working with customers, has some understanding of programming, and has experience working on SasS based enterprise web applications. About You Location & Shift This position is based in the Workday Pune office. Candidates should be local to the Pune area, or must be willing to relocate to Pune. Candidates will be expected to work from the office at least 50% of the time. This shift will be from 11am - 8pm IST. Participate in on-call rotation to provide after-hours support when needed. Basic Qualifications 5+ years’ experience in a Support related role with 2+ years’ experience as a support engineer, preferred in an enterprise software product Experience managing highly escalated cases across multiple enterprise customer accounts. Working knowledge of Linux, SQL, DBMS, and any of the following: Java, .NET, C#, or any other programming language Other Qualifications Excellent analytical skills and ability to come up with solutions / workarounds to complex problems Excellent written and verbal communication skills, combined with the ability to communicate with users at all levels and varying technical ability Proactive, empathetic, team player who is responsive to customer needs and concerns Have attention to detail and deep understanding of support best practices Experience collaborating with internal development and/or QA teams, acting as a customer advocate. Had previous experience or knowledge of finance and/or financial planning software applications or integrations Have these technical skills: Web Services / API ETL, Pentaho, Integration Implementation or Support Jenkins & Git K8s and Docker ELK / any log aggregation tool JavaScript Workday is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or an accommodation due to a disability, contact us at accommodations@workday.com. Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process! Show more Show less
Posted 2 days ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Do you love to solve problems and find better ways of getting things done? Do you love asking ‘why’ about pretty much everything? And does it make you happy when things are perfectly aligned and standardized? Can you pick the small pieces to create a big picture? Do you have the tendency to look into the end-to-end issue rather than just focusing on an incident? If so, then this role might be for you. Shift Timing - 12:00 PM - 09:00 PM Hybrid Work Model: Work from Office Twice a week About the Role : Accountable for the order processing for TR select products; this includes entering orders into specialist permissioning or electronic fulfilment systems and working with internal customers to ensure the order is fulfilled according to agreed turnaround times and with accuracy. Escalate all delays to internal groups including to the senior members of the team as appropriate Accountable for meeting and maintaining defined standards for quality and productivity Manage internal customer queries and communication in a professional and service-minded manner ensuring Be a team player and ensure that internal and external customer's requirements are met - attend team meetings Responsible for online Maintenance, Lapsing of subscriptions and access related issues. Support billing team in validating online invoices and portals Monitor the group email account to ensure that requests are actioned and completed according to agreed turnaround times. Creating and modification of customer master data. Meet agreed volume, service and quality targets. About You, Graduate/post-graduate in related field such as commerce or accounting. Good data interpretation skills Good working knowledge of computer systems. Knowledge on SAP, Sales force is an advantage Customer focused Ability to prioritize and attention to detail High aptitude for learning Deadline oriented and ability to multi-task Should possess excellent communication – written and verbal and able to work as a team Ability to work independently on multiple activities, showing appropriate level of prioritization and escalation skills Should be flexible working in night shifts What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com. Show more Show less
Posted 2 days ago
13.0 years
0 Lacs
Pune, Maharashtra, India
Remote
At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? The Tech Manager of Engineering plans and directs all aspects of engineering activities and projects within the organization and manages a team of engineers. Ensures all engineering projects, initiatives, and processes are in conformance with organization's established policies and objectives. The ideal candidate should have strong technical skills and be able to provide expert technical guidance for engineering initiatives. He should also be good with project management skills and. Guides the team to follow the best software development and testing processes and tools to ensure best quality of products. How will you make an impact? Work closely with product manager, technical architect, QA engineers, Technical writers, and software engineers to define/develop features - big and small for our products. Actively guide and mentor the team to develop product features. Assist in the development of short, medium, and long-term plans to achieve strategic objectives Drive and impact all current processes related to software development and improvements across the org as necessary. Manage all people aspects of the team, such as hiring, reviews, mentoring, and promotions, etc. Prioritize, assign and manage department activities and projects in accordance with the R&D departments goals and objectives. Develop performance-oriented culture Promote innovation Ensure best software quality of products Key Responsibilities: Lead and manage data science teams, providing guidance, direction, and mentorship. Drive research initiatives, foster innovation, and find cutting-edge solutions to complex problems. Collaborate with cross-functional stakeholders to facilitate communication and synergy between teams. Create thought leadership in the field and be the AI leader of the team. Enhance research agility and progression. Work closely with product managers, DS Research teams, Engineering teams, and data scientists to build futuristic ML models. Actively guide and mentor team of Data Scientists. Manage all people aspects of the team, such as hiring, reviews, mentoring, and promotions, etc. Prioritize, assign and manage department activities and projects in accordance with the R&D departments goals and objectives. Develop performance-oriented culture Have you got what it takes? 13+ years of experience in Software Engineering At least 2 years experience in managing teams of software developers and testers. Experience delivering data analytics projects/platform and architecture guidelines particularly using public cloud Ability to design data lake, data pipelines and analytics platform Has extensive experience with large projects (large number of stakeholders, multi locations/global footprint, complex SaaS products) Development experience with developing software around BigData and Machine Learning. Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem. Deep experience with Agile/SCRUM/SAFe software development methodologies. Experience developing Cloud based software products that can perform, scale, and integrate into a broad Cloud ecosystem. Experience with CI CD practices using standard tools such as Jenkins, Docker, VMs and Artifactory Effective People Management skills - Holds team members accountable and inspires, motivates, develops, and engages team to create strong morale and spirit; shares wins and successes; fosters open dialogue, and creates a feeling of belonging in the team Preferred - Experience to work on Cloud hosted SaaS platform Experience to create data pipelines in AWS ecosystem Experience in Machine Learning Experience in visualization What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Reporting into: Director, Engineering, Actimize Role Type: People Manager Req ID: 7344 About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Show more Show less
Posted 2 days ago
0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
The Group You’ll Be A Part Of The Impact You’ll Make What You’ll Do Who We’re Looking For Preferred Qualifications Our Commitment We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results. Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees. Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time. Show more Show less
Posted 2 days ago
0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
The future of open source AI starts with you. At Red Hat, we’re looking for engineers who want to become an integral part of democratizing Al technology, making open source AI available and accessible to all. Al Engineering is a newly formed team where you'll have the scope and impact to make your mark and get your ideas into people's hands. Red Hat's open culture fosters collaboration and allows the best ideas to grow. You will have the opportunity to actively participate in communities like KServe, Kubeflow, and VLLM, and be part of a team that values and expects contributions from all levels. Here, you'll have freedom to innovate, and to focus on challenging, high-impact work that makes a difference. We’re looking for Machine Learning Engineers across two teams: InstructLab and OpenShift AI. In this role, you will build, optimize, and scale machine learning models while contributing to innovative AI-driven solutions, and assisting users in understanding ML predictions. During the hiring process, we'll work with you to determine the best team placement based on your background and interests. While the core job requirements remain consistent, your day-to-day responsibilities will align with your chosen team's objectives. Successful applicants must reside in a country where Red Hat is registered to do business. What You Will Do Specific responsibilities will vary based on team placement, but may include: Design and implement machine learning systems Develop and optimize ML models for production use Create and maintain ML infrastructure and pipelines Ensure ML systems are scalable and maintainable Collaborate with data scientists to productionize models Collaborate closely with researchers, software developers, and upstream AI/ML communities What You Will Bring Experience in AI development, deep learning, machine learning libraries (e.g. pytorch, scikit-learn), prompt engineering, and/or fundamental mathematics Experience in feature engineering Experience in Go or Python development Experience in Kubernetes, OpenShift, Docker, or other cloud-native technologies Experience in agile development, Jira, and Git Ability to quickly learn and use new tools and technologies Excellent written and verbal communication skills #AI-HIRING About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less
Posted 2 days ago
0 years
0 Lacs
Gurugram, Haryana, India
On-site
About CRAC Learning Foundation: CRAC Learning Foundation is a Gurugram-based cybersecurity organization that focuses on simulation-based learning, industry-oriented training, and capacity-building initiatives. We aim to bridge the knowledge gap in cybersecurity through practical exposure, hands-on experiences, and curated events involving experts from leading tech companies. About CRACCON: CRACCON is the annual flagship cybersecurity conference organized by CRAC Learning Foundation. The event brings together industry professionals, CXOs, government stakeholders, students, and cybersecurity enthusiasts under one roof. With expert sessions, speaker panels, booths, and interactive zones, CRACCON offers a unique platform to engage with the latest in cyber technologies and security practices. About the Internship: We are hiring Event & Operations Interns who will play a key role in organizing and executing CRACCON. This is an unpaid internship, but selected candidates will gain real-time exposure to professional event management and operations. Candidates must be based in Delhi NCR and should be ready to assist with on-ground venue search and logistics. Roles and Responsibilities Event Management: Event planning, scheduling, and progress tracking Venue layout planning, architecture, and booth design Coordination with speakers and panelists Anchoring and stage support CXO panel management and assistance Timecard management Booth and village setup and supervision Handling of prizes and other assets before, during, and after the event Projector and audio setup coordination Prize and memento distribution Coordination with photographers and videographers Operations: Opening and closing ceremony arrangements Crowd management and flow control Food and water logistics Travel and accommodation support for guests Handling of goodies, merchandise, and other assets Venue security and protocol arrangements Parking arrangements Managing extra events beyond core cybersecurity focus Registration desk management – pass and goodies distribution Deployment of runners and support volunteers Printing and management of signage, flex, passes, etc. Networking party setup and execution Eligibility Criteria: Must be based in Delhi NCR Must be available for venue search and on-ground coordination Willingness to work on tight deadlines and across multiple tasks Preferably has prior experience or strong interest in events, hospitality, or logistics Perks: Certificate of Participation Free Entry to the CRACCON Event Hands-on exposure to event and operations management Recognition and shoutouts for outstanding volunteers Free Merchandise – badges, stickers, and event T-shirts Private post-event celebration/dinner with Core Team and senior leaders Priority consideration for lead roles in future CRAC events If you're enthusiastic, committed, and eager to be part of a large-scale cybersecurity event, this internship offers the perfect platform to learn, contribute, and grow. Show more Show less
Posted 2 days ago
0 years
0 Lacs
India
Remote
Job Opening: Temporary Storage Research Engineer (Dell EMC EOSL Focus) Budget: Flex as per experience Duration: 1 month Start Date: Immediate Project: StorageMentors.com – AI-Powered Support Platform We are seeking an experienced Storage Research Engineer for a short-term project focused on Dell EMC EOSL (End-of-Service-Life) technologies. This role supports the development of our AI-based service platform, StorageMentors.com, which provides intelligent support for over 30 Dell EMC hardware and software products. This is NOT Operational technical troubleshooting , fixing , client facing but Data research work where engineers must understand the 30 + storage technology Domain documentation and be able to extract the texts and verify the relevant information . it is back office work which later turns into the Ai Mentors models that he or she can support if human is needed in the future. Key Responsibilities: • Research and curate high-quality datasets relevant to Dell EMC EOSL storage products • Identify and structure information useful for training AI models • Work closely with our AI/ML team to align data for RAG and LLM use Requirements: • Proven expertise with Dell EMC storage systems and EOSL technologies • Strong understanding of storage hardware/software platforms • Ability to work independently and start immediately This is a contract-based, remote opportunity Flexiblebudget for the month. Show more Show less
Posted 2 days ago
0 years
0 Lacs
Dehradun, Uttarakhand, India
On-site
Company Description Credi Flex Consultants LLP is a dynamic consultancy firm, dedicated to guiding clients through the complexities of modern finance with the motto "Your Dreams Our Priority." We offer comprehensive and tailored solutions across five key areas to ensure financial aspirations are surpassed. We specialize in empowering investors, developers, and property enthusiasts by delivering astute real estate consultancy services. Our team, rich with industry expertise and market acumen, is committed to maximizing returns and providing stability. Role Description This is a full-time, on-site role for a Field Sales Executive located in Dehradun. The Field Sales Executive will be responsible for meeting potential clients, presenting our consultancy services, and developing new business opportunities. Daily tasks include conducting market research, generating leads, maintaining client relationships, and achieving sales targets. The role requires strong communication, negotiation, and presentation skills to effectively showcase the value of our services. Qualifications Proven experience in sales and lead generation Ability to conduct market research and analyze trends Excellent client relationship management skills Negotiation and closing sales skills Bachelor’s degree in Business, Marketing, or related field preferred Knowledge of the real estate market is a plus Proficiency in CRM software and MS Office Show more Show less
Posted 2 days ago
3.0 - 6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Software Development Engineers are experienced professionals that design, develop, test, deploy, maintain, and enhance software solutions. They have in-depth knowledge and subject matter expertise in software development. Sr. Software Development Engineers interact with internal and external teams to train them on the products, work on projects independently and collaborate with cross-functional teams to manage project priorities, deadlines, and deliverables. In this role, you will mentor and guide others by reviewing the code of more junior software engineers as well as encourage others to grow their technical skillset. Sr. Software Development Engineers are creative problem solvers and are involved in continuously driving improvements across the software development life cycle as well as ensure best practices are utilized. About The Role: In this role as Software Engineer, you will: Designs, develops and tests software systems and/or applications for enhancements and new products Writes code according to coding specifications established for software solutions. Delivers software features with exceptional quality, meeting designated release plans and delivery commitments. Develops software solutions by studying information needs, conferring with users, studying systems flow, data usage, and work processes; investigating problem areas; and following the software development lifecycle. Prepares and installs solutions by determining and designing system specifications, standards, and programming. Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions. Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments, and clear code. Improves operations by conducting systems analysis and recommending changes in policies and procedures. Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment, and by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. Protects operations by keeping information confidential. Provides information by collecting, analyzing, and summarizing development and service issues. Accomplishes engineering and organization mission by completing related results as needed. Collaborates with other designers and engineers Breaks down customer requirements/problems into for the team. Ability to clearly communicate technical concepts to stakeholders About You: You are a fit for this position if your background includes: 3 to 6 years of experience in software development. Bachelor's degree in systems Engineering or similar. Proficient in Java/ JavaScript / Angular. Experience with REST APIs and microservices. Strong problem solving and analytical thinking. Good written and verbal communication skills. Required Skills: Amazon Web Services (AWS); Fiddler Web Debugger (Inactive); Git; GitHub; Gradle; Hypertext Transfer Protocol (HTTP); JUnit Testing; JUnit Testing Framework; Mockito; Mockito Unit Test Framework; PostgreSQL; Postman (Platform); Postman (Software); REST Client; RESTful APIs; Spring MVC (Model View Controller); Spring Web MVC; Structured Query Language (SQL). Optional Skills: Apache Ant; Apache Ivy; Apache Tomcat; Azure Devops; Eclipse Development; Eclipse IDE; GitHub Copilot; Helm (Tool); IntelliJ IDEA IDE (Integrated Development Environment); JetBrains IntelliJ IDEA; Kubernetes; Microsoft Azure DevOps Boards; Microsoft Azure DevOps Pipelines. What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com. Show more Show less
Posted 3 days ago
3.0 years
0 Lacs
Goa
On-site
About joining our team Creative Adaptable Continuous Learning Innovative .elementor-bc-flex-widget .elementor-6702 .elementor-element.elementor-element-b772f79.elementor-column .elementor-widget-wrap{align-items:center;}.elementor-6702 .elementor-element.elementor-element-b772f79.elementor-column.elementor-element[data-element_type="column"] > .elementor-widget-wrap.elementor-element-populated{align-content:center;align-items:center;}.elementor-6702 .elementor-element.elementor-element-b772f79:not(.elementor-motion-effects-element-type-background) > .elementor-widget-wrap, .elementor-6702 .elementor-element.elementor-element-b772f79 > .elementor-widget-wrap > .elementor-motion-effects-container > .elementor-motion-effects-layer{background-color:#FFFFFF;}.elementor-6702 .elementor-element.elementor-element-b772f79 > .elementor-element-populated{transition:background 0.3s, border 0.3s, border-radius 0.3s, box-shadow 0.3s;padding:30px 30px 30px 30px;}.elementor-6702 .elementor-element.elementor-element-b772f79 > .elementor-element-populated > .elementor-background-overlay{transition:background 0.3s, border-radius 0.3s, opacity 0.3s;}.elementor-6702 .elementor-element.elementor-element-070efbb{text-align:center;}.elementor-6702 .elementor-element.elementor-element-070efbb .elementor-heading-title{color:#272B2C;font-family:"Outfit", Sans-serif;font-size:28px;font-weight:600;}.elementor-6702 .elementor-element.elementor-element-a67f830{text-align:center;}.elementor-6702 .elementor-element.elementor-element-a67f830 .elementor-heading-title{color:#272B2C;font-family:"Outfit", Sans-serif;font-size:20px;font-weight:500;text-transform:capitalize;}.elementor-6702 .elementor-element.elementor-element-a67f830 > .elementor-widget-container{margin:-15px 0px 0px 0px;}.elementor-6702 .elementor-element.elementor-element-0db6f57{color:#000000;font-family:"Outfit", Sans-serif;font-size:20px;font-weight:300;}@media(max-width:767px){.elementor-6702 .elementor-element.elementor-element-070efbb{text-align:center;}.elementor-6702 .elementor-element.elementor-element-070efbb > .elementor-widget-container{margin:0px -40px 0px -40px;padding:0px 0px 0px 0px;}.elementor-6702 .elementor-element.elementor-element-a67f830{text-align:center;}.elementor-6702 .elementor-element.elementor-element-a67f830 > .elementor-widget-container{margin:0px -40px 0px -40px;padding:0px 0px 0px 0px;}} Job Description bUSINESS DEVELOPMENT MANAGER Job Description:We are seeking a dynamic and experienced Business Development Manager to join our team. The ideal candidate will play a key role in driving business growth by identifying new opportunities, building strong client relationships, and implementing effective strategies to achieve company goals.Job Responsibilities:Identify and explore new business opportunities to expand the company’s client base and market reach.Build and maintain strong, long-lasting client relationships through excellent communication and customer service.Develop and execute strategic plans to achieve sales targets and business objectives.Conduct market research to understand industry trends, competitive landscape, and customer needs.Collaborate with internal teams to tailor solutions that meet client requirements and drive satisfaction.Attend industry events, conferences, and networking opportunities to promote the company and its offerings.Qualifications & Skills:Minimum 3 years of proven experience in business development, sales, or a similar role.Strong understanding of market dynamics and business development principles.Excellent communication, negotiation, and interpersonal skills.Results-oriented mindset with the ability to meet and exceed targets.Location: Goa Office
Posted 3 days ago
5.0 years
0 Lacs
Delhi, India
On-site
Job Summary With over 5 years of experience, you should possess significant knowledge in developing technology solutions and have a track record of collaborating effectively within development teams, preferably utilizing Agile development techniques. Extensive experience and understanding of the Communication Sector and the need for digital disruption and you have proven track record of successful design and implementation of customer projects, preferably enterprise CRM implementations for in any of the Communication domain. Hand on experience with Salesforce Communication Cloud (Omnistudio, Product Catalog/EPC, CPQ, ESM, Order Management and Digital Commerce). Experience leading teams in the analysis of complex problems, and the design and implementation of related solutions. Salesforce.com integration experience, including between different business systems as well as working with integration tools with end-to-end implementation experience in building CRM solutions. A detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM, SAP). Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, Apex classes, APEX Web services, API, AppExchange deployment, Salesforce.com s-controls and implementing new instances of Salesforce.com from scratch. Additional Salesforce.com experience includes Workflow Alerts and Actions, Approval Workflow, Process Builders, and Lightning Flow. Strong practical deployment knowledge of Lightning, VisualForce, Flex, and LWC, Omniscripts, FlexCards. Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution. Understanding of DevOps and Release Management for large-scale transformation projects. A self-starter, adept at picking up new skills and technologies, and eager to break new ground. Excellent communication skills to communicate with customers, partners, and internal team Skills : Hands-On experience in Salesforce Communication Cloud Omnistudio, EPC, CPQ, ESM, CLM, Digital Commerce, OM, Salesforce/Apex, Apex Design Patterns, Triggers, Workflow Alerts and Actions, Process Builders, Visualforce, Lightning, LWC, Data modeling, Process modeling tools, and best practices, Application, design and development background. Platform Security, Identity and Access Management , Sharing and Transparency Data Architecture and Management , large, mission-critical volumes. Architectural Design Patterns. DevOps and Release management for large transformation projects. Understanding of Mobile and Lightning Style frameworks and channels. Familiarity with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others). Project management tools and best practices. (ref:hirist.tech) Show more Show less
Posted 3 days ago
3.0 - 31.0 years
0 - 0 Lacs
Chamrajpet, Bengaluru/Bangalore
Remote
SHOULD HAVE EXPERINECE IN PRINTING OF LARGE FORMAT MACHINE, MOUNTING AND ALLIED CONVERTING OEPRATIONS
Posted 3 days ago
2.0 - 31.0 years
0 - 0 Lacs
New Shanti Nagar, Raipur
Remote
Flex printing machine operator ki requirement hai Timing 10.30 am to 9 pm
Posted 3 days ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. As the world’s leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business and your career. Our Service Management function is transforming into a truly global, data and standards-driven organization, employing best-in-class tools and practices across all disciplines of Technology Operations. This will drive ever-greater stability and consistency of service across the technology estate as we drive towards optimal Customer and Employee experience. About You You’re a fit for the role of Database Engineer if your background includes: 5+ years of DBA responsibilities in a MS SQL Server and/or Postgres environment 2+ years working experience with AWS and Azure Experience leading MS SQL Server and/or Postgres Installation, Configuration and Upgrade efforts Performance monitoring and tuning skills are required. Experience leading problem solving and analytical efforts in high pressure situations Backup/recovery experience including Disaster Recovery planning. Ability to quickly learn and adapt to changes in database technology Excellent analytical and problem-solving skills Ability to work effectively as part of a team via excellent verbal and written communication, as well as independently toward assigned goals Experience with DataDog, ServiceNow Experience in scripting languages Python, PowerShell, etc. Strong quantitative, analytical, communication and verbal skills with a strong customer service focus About The Role. In this role as Database Engineer, you will: Over 5 years managing databases with MS SQL Server and Postgres. More than 2 years using AWS and Azure. Led efforts in setting up, configuring, and upgrading MS SQL Server and Postgres. Skilled in monitoring and improving database performance. Experienced in solving problems under pressure. Knowledge in backup, recovery, and disaster recovery planning. Quick to learn new database technologies. Strong problem-solving and analytical skills. Effective team player and communicator, able to work independently too. Familiar with tools like DataDog and ServiceNow. Experience with scripting languages like Python and PowerShell. Excellent analytical and communication skills with a focus on customer service. Nice to have skills/education: Bachelor's Degree - Computer Science, technical or engineering degree preferred. Work experience will be taken into consideration in lieu of education What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com. Show more Show less
Posted 3 days ago
7.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Shell Recharge Solutions is seeking a Quality Assurance Manager ! Shell Recharge Solutions is looking for a Quality Assurance Manager to join our team and be a highly engaged leader who is obsessed with quality with an eye toward developing a “world class” software quality engineering team. While this is a management position, our ideal candidate is capable of, and excited to lead by example when necessary. As a result, you will have great influence on the quality assurance process and methodology across the enterprise. This position will report to the Director, Quality Assurance and will be part of a great team that is developing exciting products and solutions and playing a key part in driving forward the electrification of transportation. What We are looking for(brief): ✅ Java – Writing & reviewing code, OOP principles ✅ Performance Testing – JMeter, etc. ✅ People Management – Team leadership, KPI setting, performance reviews ✅ Automation & Infrastructure – Setting up automation tools, defining workflows, Java, Selenium, TestNG, Cucumber setup & configuration ✅ Work Location - Bangalore - 1-2 times in onsite + Fridays off (9/80) What you’ll do: Manage and lead the engineering efforts of a team of enthusiastic, highly capable Software Quality Assurance (QA) Engineers in India to develop and utilize best-in- industry test automation to ensure high quality feature launches for Shell Recharge Solutions mobile and web applications. Quickly build product expertise to identify and close gaps in automation test coverage in our products. You will accomplish this by working with business and engineering teams to understand product vision, system design, and requirements. Apply your understanding of software engineering best practices to guide the test automation team in the development of reliable and scalable automated tests at the integration, system, and user acceptance testing levels and promote test automation to our development team at the unit test level. Establish metrics for measurement of quality and operational excellence and oversee consistent, regular processes for assessment and improvements. You will also create and maintain policies, standards, and overall system documentation. Coordinate test related work between on-shore and off-shore teams maintaining schedules and prioritizing tasks. Set project plans and quality expectations for major releases that are grounded in a solid understanding of customer impact and our product offerings. What We’re Looking For: 7+ years’ recent experience managing direct reports. 7+ years’ experience with relevant hands-on test automation development. 3+ years’ experience working with cloud-based applications. Solid experience with object-oriented programming languages (Java) and Performance testing . Deep understanding of web-based test automation frameworks like Selenium WebDriver, Cucumber, or Cypress or application test automation frameworks like Appium, UI Automator, or Calabash. Strong people management skills with a proven ability to hire, coach, and grow talent within your team(s). Experience developing automation in agile development environments leveraging methodologies that include continuous integration, deployment and delivery, and test- driven development. Experience creating and implementing test automation strategies and performance testing methodologies, along with the associated tools and techniques (unit, functional, integration) used to execute automated test suites, and debug test failures. Ideal candidates should be comfortable explaining and applying successful industry practices and capable of integrating them into our environment. You should be an excellent communicator that is easy to work with, you should be comfortable articulating concepts to stakeholders and management across multiple business functions. Have strong technical skills, both functional and non-functional, manual and automation, ideally in a continuous delivery environment. Ability to build, and direct quality assurance principles and maintain the quality of delivery between on-shore and off-shore teams.” -Bachelor’s Degree in Computer Science/ Engineering or equivalent work experience required. What We Offer: A work environment that allows you to work with and learn from some of the best and brightest in this emerging industry The ability to make a difference in a world that needs our technology to help reduce carbon emissions and enable a more sustainable energy future through the use of electric vehicle charging software, services and infrastructure The freedom to learn, suggest, and implement innovative new ideas applied to our systems, processes, programs and technologies Daily ownership of your role in a challenging, high-growth environment. A casual work environment and culture that support work life ‘fit’, enabling you to fit life into your work and work into your life, i.e. flexible scheduling, virtualization options, and a generous holiday package Competitive pay and benefits programs designed to enable you to thrive inside and outside of work Participation in Shell Recharge Solutions’ performance and rewards bonus program Health benefits for employees Innovative Paid Time Off Program 9/80 Flex Work schedule Show more Show less
Posted 3 days ago
5.0 - 7.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Job Description RBI regulations require a Bank in India to have a comprehensive Compliance Risk Assessment and Compliance Testing Program in place to ensure that the business activities of the Bank are conducted in accordance with the regulatory requirements prescribed by the RBI. The Compliance Testing Team is responsible for the timely and effective management and execution of the India Compliance testing program. Job Summary As a Compliance Risk Management Senior Officer in the APAC CCOR M&T Team, you will be responsible for executing testing activities, performing supplemental testing-related tasks, as well as ad-hoc project work. The successful candidate must have the ability to prioritize / manage time, and to quickly learn about assigned topics. This position will report to the Head of Compliance at India Branch. The job will also support Global Corporate Banking Compliance (GCB) in implementing a CCOR program to support that business. The candidate will need to work with the Compliance head of GCB and act as a back up when needed. Job Responsibilities Be part of the CCOR team in India for timely and effective execution of the CCOR M&T program. The team’s coverage includes all Lines of Businesses/Functions at the India Branch; Execution of the India Compliance Testing Program in line with the firm’s expectation by working with Line of Business Compliance, Business Control Managers, Operational Risk Management, Technology and Audit partners to develop and perform control design assessment and operating effectiveness testing of controls and processes that mitigate risks, assessing adherence to applicable regulations, legal obligations, and business requirements; Drive the use of data in order to innovate and optimise current M&T practices; Determine root cause for control issues identified and work with stakeholders to develop and implement appropriate corrective actions; Prepare clear and organized work papers to document and support work performed and conclusions reached; Present testing results to various stakeholders, including but not limited to M&T Leadership, Second Line of Defense colleagues, Business Control Officers, etc; Work with Second Line of Defense Advisory teams/Subject Matter Experts to ensure up to date and comprehensive understanding of business areas; Assist in co-ordination of Audit and Regulatory reviews pertaining to Compliance Testing and Compliance Risk Assessment; Assist in performing Quality Assurance (QA) work of India Compliance as directed; Coordinate with other Compliance M&T teams globally and assist in ad hoc projects as necessary. Required Qualifications, Capabilities, And Skills Minimum 5-7 years relevant experience in Compliance Monitoring and Testing, Audit, Operational Risk or equivalent experience within financial services industry; Knowledge of investment and commercial banking activities/financial crime compliance; Be able to demonstrate an ability to interpret financial regulations and regulatory requirements and assess operational Compliance with those requirements. Strong communication, interpersonal and influencing skills. The candidate should have the ability to establish credibility and strong partnerships with business partners and other support functions. Strong analytical, problem-solving skills, attention to detail and be able to demonstrate a good knowledge of control design and root cause analysis Proven track record of working in a team oriented environment and the ability to establish credibility with senior business and CCOR partners. Excellent written skills with an ability to produce well written Compliance testing reports. Self motivated with an ability to work independently, execute reviews within defined timescales and ability to manage multiple assignments simultaneously; Ability to work in a demanding environment and deliver quality results. Be comfortable interacting with, and presenting to, senior business management and control functions. Experience working with complex data sets and environments, drawing conclusions and reporting findings. Preferred Qualifications, Capabilities, And Skills Chartered Accountant, Master’s degree, or other closely related professional qualification will be beneficial. Proficiency in MS Excel, PowerPoint and Word and experience in working with analytical tools such as Alteryx, SQL, Tableau, Business Objects, would be an added advantage. Additional Details Working hours will generally be aligned to India time, with candidate expected to flex hours depending on business requirements. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. Show more Show less
Posted 3 days ago
5.0 years
0 Lacs
Pune, Maharashtra, India
Remote
At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? We are looking for a Senior Risk & Fraud Data Analyst to play a pivotal role in safeguarding financial institutions from fraudulent activities. This role focuses on leveraging advanced analytics and Machine learning know-how to build and optimize fraud detection classification models and strategies and support our clients and banking partners in fraud mitigation. As a key member of our team, you’ll have the opportunity to work at the intersection of data-driven research, risk management, business strategy and client relations, contributing to the safety and scalability of our platform. How will you make an impact? Analyze transaction data and customer behavior to identify patterns indicative of fraudulent activity. Develop and deploy data-driven fraud prevention rules, logic, and models to mitigate risk effectively. Continuously monitor and refine existing fraud detection models based on emerging trends and feedback. Design and implement automation solutions to enhance fraud monitoring processes and support scalability. Communicate with clients and partner banks to align on fraud prevention strategies and share actionable insights. Work with product and dev and other teams in Unit to lead and deliver strategic and complex projects in the Fraud prevention domain. Have you got what it take: At least 5 years of experience in data analysis, preferably in the risk or fraud domain within the fintech industry. High proficiency in SQL – Must. Experienced in writing complex queries and analyzing large datasets. High proficiency in Python for data analysis – Must. Skilled in using Python libraries such as Pandas for data analysis and research, automation, and developing fraud detection logic. High proficiency in English and Strong written and verbal communication skills to effectively interact with clients, partners, and internal teams. Advantage: Understanding of the US financial systems – Familiarity with banking, payments, or e-commerce systems and processes. Advantage: Experience with financial fraud prevention strategies. Advantage: Ability to work independently, take initiative, and drive projects from ideation to completion. Great team player with desire to mentor junior analysts and Data scientists. What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 6464 Reporting into: Manager Role Type: Individual Contributor About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Show more Show less
Posted 3 days ago
2.0 years
0 Lacs
Pune, Maharashtra, India
Remote
At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? A Java fullstack software developer is responsible for both frontend and backend development using Java-based technologies. Here's an overview of what you might expect in a job description for this role. How will you make an impact? Investigate, measure, and report on client's risk of suspicious or fraudulent financial activity. Follow SOPs as per anti-money laundering laws and carry out investigations. Identify areas for improving alert investigation process. Collaborate with auditors and regulators to minimize money-laundering risks to client’s business. Report and make notes and records of any suspicious transactions or activities in an efficient and timely manner. Proactive work on investigations within SLA and be a strong performer in the team Be well versed with FCC investigator solutions including Actimize (if possible) Work within service levels, KPI’s and in line with the regulatory best practice. Be up to date with trainings conducted for the investigation team, including workshops, conferences, and any certification or refresher training as required. Review risk and complete risk assessments as required. Maintain and update your knowledge of anti-money laundering compliance rules, regulations, laws, and best practices. Take part in and lead anti-money laundering compliance training on identifying suspicious activity to other team members. Indirect/direct consulting to clients. Provide domain expertise support during pre/post service sales process. Have you got what it takes? Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute 2+ years of software development experience At least 2+ years of working experience in Core Java, proficient with Java algorithms and data structures Worked in high performance, highly available and scalable systems Strong experience with J2EE, Spring Framework, IOC, annotations Experience in any object-relational mapping (e.g. Hibernate) Strong knowledge of OOAD and Design patterns Development experience building solutions that leverage SQL and NoSQL databases Strong Development experience creating RESTful Web APIs Knowledge of BIG DATA and ETL Concepts (or BI tool like Tableau) will be added advantage Experience designing and developing scalable multi-tenant SaaS-based solutions Experience with public cloud infrastructure and technologies such as AWS/Azure/GCP etc Development experience in Angular Experience working in and driving Continuous Integration and Delivery practices using industry standard tools such as Jenkins Experience working in an Agile methodology development environment and using work item management tools like JIRA Experience with version control tools – GIT, Perforce Ability to work independently and collaboratively, good communication skill Bring a culture of Innovation to the job Ability to work under high pressure High attention to details and accuracy Experience with public cloud infrastructure and technologies such as AWS/Azure/GCP etc Experience working in and driving Continuous Integration and Delivery practices using industry standard tools such as Jenkins. Ability to work independently and collaboratively, good communication skill. Able to resolve problems of moderate scope which requires an analysis based on a review of a variety of factors. You will have an advantage if you also have: Experience in Big data What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next Nicer! Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7241 Reporting into: Tech Manager Role Type: Individual Contributor About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Show more Show less
Posted 3 days ago
8.0 years
0 Lacs
Pune, Maharashtra, India
Remote
At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what’s the role all about? An autonomous and self-motivated individual, proficient in creating high-quality solutions that are stable, extensible, and meet all the functional and non-functional requirements within the given time and resource constraints. You would be working as part of a core R&D team working on a multi-region multitenant cloud-based SaaS product using cutting-edge technologies. We are looking to hire a dynamic Full Stack Developer to join our global team. As a Senior Software Full Stack developer, you will be required to build enterprise-grade applications How will you make an impact? Design and develop software feature(s) according to requirements specifications. Implementation of software features according to HLD/LLD Follow the set processes and practices. Develop Innovative ideas to address complex issues. Ensure the intended design and quality levels are met through regular code reviews and testing of the software in development. Take complete ownership of the assigned work and ensure timely delivery. Performing quality unit and integration testing to ensure fit to design/requirements and perform automation. Ensure high degrees of responsiveness to any issues that might come up throughout the complete lifecycle of the software. Emphasis on strong documentation practices Have you got what it takes? Bachelor/Master of Engineering Degree in Computer Science/IT, Electronic Engineering or equivalent from a reputed institute 8+ years of software development experience At least 8 years of working experience on Java, Spring, Rest API, Angular, JavaScript, HTML5, CSS3 Proficient with Java algorithms and data structures Strong software development experience in Java, Microservices, Spring Boot, Rest API, Angular 15+, HTML, CSS, JavaScript, Database (MySQL) Familiarity and/or experience with public cloud infrastructures and technologies such as Amazon Web Services (AWS) Strong knowledge of multithreading, concurrency, and code performance A comprehensive familiarity and proven experience in OOD/OOP, SOLID principles, design patterns Strong knowledge of frameworks like Junit, Cucumber, Jasmine and Karma for writing Unit, integration test cases. . You will have an advantage if you also have: Experience developing enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem. Experience working in an Agile methodology development environment and using work item management tools like JIRA. Experience with version control tools – GIT, SVN Excellent communication and interpersonal skills, proven ability, and passion to educate and mentor others in engineering best practices and patterns and team player. Innovative thinking, having the ability to work under high pressure, and paying high attention to detail. Should have a good understanding of writing secured applications What’s in it for you? Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you f Enjoy NiCE-FLEX! At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 7590 Reporting into: Tech Manager Role Type: Individual Contributor About NICE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Show more Show less
Posted 3 days ago
0 years
0 Lacs
Pune, Maharashtra, India
Remote
The Red Hat GSS (Global Support Services) team is seeking a Lead Technical Support Engineer to join us in Pune, India. The GSS team is Red Hat's customer-facing support organization. We provide high quality technical support to customers around the globe across all Red Hat product lines. In this role, you will manage day-to-day operational requirements, ensuring the support team is meeting the support needs of customers. What You Will Do Maintain a high level of customer-focus to drive customer satisfaction Work with Red Hat enterprise customers, leadership team as well as your team members across the globe on 24x7 basis and also requires one to work in different shifts periodically (including EST hours/night shift) depending on the business needs. Act as a point of contact as part of the support leadership team for customer and internal escalations Frequently interact with support associates, customers, or company leadership team members for matters that require cross-departmental collaboration Follow processes and operational policies in selecting methods and techniques for obtaining solutions Assist with forecasting, workforce, and capacity planning Assist with regular operational reporting Assist with the development, articulation, and deployment of operational initiatives to improve GSS support delivery and move to operational efficiency Provide input to improvement programs to develop global support process and procedures as part of the support leadership team across the APAC region and co-ordination with other global support centres Interface with sales, services, engineering, product management, and support management when necessary in order to prioritize customer requests What You Will Bring Previous commercial experience in a customer service or technical support environment within a technology-oriented company or department Proven ability to learn and apply new skills and processes rapidly and coach, mentor, influence others around them Demonstrated team leadership experience with customer focus and service orientation Solid troubleshooting skills and a passion for problem solving and investigation Ability to multi-task, prioritize, and work under pressure Ability to work in process-driven environments as well as in contexts where consultation with colleagues, taking initiative, and making judgement calls is necessary Ability to communicate courteously and effectively with customers, third party vendors, and Red Hat associates Knowledge of support systems and tools considered is a plus An appreciation of and passion for open source software would is an advantage About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. Show more Show less
Posted 3 days ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. As the world’s leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business—and your career. About the Role: In this opportunity as Software Engineer, you will: Assists in identifying and correcting software performance bottlenecks. Provides regular progress and status updates to management. Provides technical support to operations or other development teams by assisting in troubleshooting, debugging, and solving critical issues in the production environment promptly to minimize user and revenue impact. Ability to interpret code and solve problems based on existing standards. Creates and maintains all required technical documentation / manual related to assigned components to ensure supportability. About You: You're fit for the role of Software Engineer if your background includes: Years of Experience: 2 - 5 Years. Bachelor’s or Master’s degree in computer science, engineering, information technology or equivalent experience. 2+ years of professional software development experience. 2+ years of experience with Java and REST based services. 2+ years of Python experience. Ability to debug and diagnose issues. Experience with version control (Git, GitHub) Experience working with various AWS technologies (DynamoDB, S3, EKS etc.) Experience with Linux. Infrastructure as Code, CICD Pipelines. Excellent and creative problem-solving skills. Strong written and oral communication skills What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com. Show more Show less
Posted 3 days ago
4.0 - 6.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
The Data Analyst will support the organization's data management and governance initiatives by analyzing data, resolving issues, and ensuring compliance with policies and standards. This role focuses on ensuring data accuracy, monitoring data handling processes, and contributing to the continuous improvement of data management practices. The ideal candidate will possess strong analytical skills, attention to detail, and a passion for problem-solving. About the Role : In this opportunity, As a Data Analys you will: Assist in adherence to Data Management Policies and Procedures, contributing insights and updates for process improvements. Analyze and monitor in-scope data questions, issues, and requests, ensuring timely and accurate resolutions. Conduct preliminary Data Risk and Control Assessments to identify potential issues and suggest remediation steps. Support efforts to align data handling practices with applicable laws, regulations, and internal guidelines. Collaborate with stakeholders from Business, Customer Segments, and Data & Analytics teams to ensure data consistency and alignment. Provide support in team collaborations to create value through efficient data management processes. Track and report on Key Performance Indicators (KPI) and Key Risk Indicators (KRI) to help measure and improve data governance effectiveness. Escalate unresolved issues or roadblocks to appropriate team members for further action. About you: You will be fit for the role, if your background includes: Bachelor's degree in Data Analytics, Information Systems, or a related field. 4-6 years of experience in data analysis, data governance, or related fields. Basic knowledge of data governance frameworks, risk management, and compliance standards. Strong analytical and problem-solving skills, with attention to detail. Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment. Knowledge/experience in Alteryx preferred Expert level Excel user What’s in it For You? Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com. Show more Show less
Posted 3 days ago
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