155 Fleet Operations Jobs - Page 7

About Us Awign is Indias largest work fulfillment platform for enterprises. We work with multiple large enterprises to gigify their core business functions and save on fixed costs. We have become the partner of choice for many enterprises to drive business transformation and excellence with our fraud proof, insights driven work fulfilment model. Awign in the news https://economictimes.indiatimes.com/news/company/corporate-trends/mynavi-buys-majority-stake-in-awign/articleshow/109620662.cms?from=mdr https://yourstory.com/2024/04/japanese-hr-firm-mynavi-corporation-acquires-majority-stake-awign https://business.outlookindia.com/corporate/awign-announces-majority-stake-acquisition-from-mynavi-corporation Job Overview We are looking for a highly driven and ambitious person with the drive to lead multi-layered teams and who place an inordinate amount of importance on learning and improvising. With a relentless focus on execution, you need to be highly data-driven and have a higher-than-normal sense of ownership. Prior experience in Operations/procurement/program management/ process standardization is mandatory. Primary Responsibilities Primary Responsibilities 1. Take complete ownership of Project Execution (including P &L ) 2. Take up existing projects and optimize them by closely working with the product team. 3. Handle general operations which include daily execution, driving volume, tracking progress, highlighting flags and daily reporting. 4. Analyze training needs and provide training. 5. Collect feedback on a regular basis and resolve any issues 6. Monitoring the team performance to achieve the KRA’s 7. Mentor and motivate the student workforce. Demonstrate strong people engagement skills. 8. Run the pilot of projects. 9. Suggest improvements in processes at every level in operations. 10. Set goals/KPIs/targets for the team members.

Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 12 international markets, and were currently in the process of expanding further across Europe, Asia, and Norwe areth America. We are currently looking for an Senior Associate - Driver Operations US Voice Process to join our fast-growing Fleet team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. Youll make a difference: Reporting to the Senior Division Manager , as the Senior Associate - Driver Operations US Voice Process you will be responsible for supporting the Fleet Team for the EU market (rotational shifts) and ensuring the entire supply of contractors (Partner Drivers) is taken care of. The roles & responsibilities can be broadly outlined as follows: Recruiting Partner Drivers : Make outbound calls to potential drivers and guide them through our recruitment process. Driver Support : Handle inbound emails and chats from drivers, assisting with payment questions, feedback, work confirmation, and contract issues. Quality Assurance : Investigate and correct any errors made by partner drivers. Mentorship : Guide and support team members to achieve their goals and improve. KPI management: Monitor Key Performance Indicators (KPIs) for the team, Identify areas for improvement and implement strategies to achieve KPI targets. Coordination: Liaise with drivers globally and collaborate with teams in London, the US, and Singapore. Driver Management: Respond to driver queries, manage performance, and ensure driver supply meets client demand. Project Leadership : Lead projects to improve our operations. Required skills: Bachelors degree or equivalent. Proven experience with a minimum of 3 years. Excellent communication skills, both verbal and written, with the ability to explain the process and policies clearly to drivers. Past experience working in the night shifts/rotational shifts. Email and chat process experience. Ability to work in a fast-paced and dynamic environment, handling multiple driver-related issues simultaneously. Foster a collaborative and positive work environment. Empathy and a customer-centric approach to problem-solving, ensuring a positive experience for drivers. Preferred Skills: Previous experience in International voice process (US/EU calling), preferably with exposure to supporting drivers. Previous experience in operations and logistics is a big plus! Previous experience in a startup is a big plus! Work Schedule: 9-hour shifts (8 working hours + 1-hour break) 5 days a week (2 week-offs based on rota) Office-based role in Bengaluru Note: Bengaluru-based immediate joiners are preferred. Designation may vary based on experience and organizational structure. We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today! Please complete the application form in our job portal via the link below. https://apply.workable.com/laundryheap-2/j/525A0F18BD/ In case you are not able to connect directly to the link, feel free to copy and paste the link onto your search box.

Responsibilities: Manage crew scheduling & performance evaluation Oversee fleet maintenance & safety protocols Ensure compliance with regulatory standards Collaborate with stakeholders on strategic planning

Role & responsibilities Fleet Management Biker Management Biker Hiring & Co - ordination Grievances Handling Dispatch Co - ordination Inward Coordination Outward Management Stake Holder Management Preferred candidate profile Having Experience in Online Grocery Store, Dark Store & Logistic Industry mandatory Fleet Executive / Riders Executive / Last Mile Executive

Role: Field Operations Manager About the Company Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their home and at a time of their choosing. We promise our customers a high-quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise. Urban Company started as UrbanClap in November 2014, when its founders, Abhiraj, Raghav, and Varun, realized that the home services industry was predominantly unorganized, fragmented, and offline. Customers found it challenging to avail quality services conveniently, and service professionals were struggling to make ends meet, having to rely upon several middlemen, contractors, and local aggregators. The founders felt that the industry was ripe for disruption, and launched Urban Company, with three key principles in mind - Customer love: Build a platform that offers truly delightful and differentiated services Partner empowerment: Build a deep, full-stack partnership with service partners, helping improve their earnings and overall livelihood Technology first: Bring innovation and technology to an age-old industry About the Role & Team Field Operations Manager is responsible for driving on-ground operations. This would primarily involve onboarding new partners and improving the quality of the existing partner base This includes end-to-end ownership of the initiative, including problem solving, analysis, process improvement, execution Support Business Heads in BAU category management activities related to supply/demand planning, revenue planning What you'll do: Manage and lead a team of service professionals to ensure smooth day-to-day operations. Plan, monitor, and optimize field operations, ensuring adherence to SLAs, safety norms, and quality standards. Track and analyze operational KPIs (TAT, productivity, customer satisfaction, etc.), and take corrective actions as needed. Develop and roll out SOPs, training, and audit mechanisms to enhance operational efficiency and reduce service errors. Handle on-ground escalations and ensure timely resolution of customer or partner grievances. Recruit, train, and mentor field staff; create a high-performing and motivated team. What we need: Sharp and hungry professionals willing to go above and beyond to create impact 6 months -2 years of work experience Proficient in advanced Excel/ SQL/Tableau/Power BI Ability to work in a fast-paced environment, requires solving ambiguous problems, and is highly outcome-oriented. We will look for candidates who display these characteristics and have demonstrated the ability to solve problems on the ground. Hustle and get things done attitude At Urban Company, we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, color, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.