70 Fleet Operations Jobs - Page 3

Job Summary: - The Operations Head will be responsible for managing the ash disposal project Pan India from multiple power plants by smooth logistics operations. The ideal candidates should have 20+ yrs of experience in managing 500 to 1000 + company owned and third party Heavy Fleets for multiple sites. Responsible for P&L including operations and maintenance of the vehicles. - Note: Candidates from big logistics companies or someone who is heading logistics division in Cement, minerals, power plants, coal or mines can only

Key Responsibilities: 1. Operational Oversight: - Oversee the transportation and disposal processes of ash, ensuring they comply with industry standards and regulations. - Manage logistics related to the movement of ash from generation points to disposal facilities or recycling centers. - Streamline operations to ensure the smooth movement of ash through all stages, from collection to transportation and final disposal. - Implement best practices in process management to minimize delays and enhance productivity. 2. Logistics Management: - Oversee the transportation of ash from generation points to disposal, recycling, or utilization sites. - Develop and optimize transportation routes to enhance efficiency and reduce costs while ensuring timely delivery. - Oversee the management and maintenance of transportation vehicles, ensuring they are in good condition and compliant with safety regulations. - Optimize fleet operations to minimize costs and improve asset utilization. 3. Regulatory Compliance: - Ensure all operations meet local, state, and federal regulations regarding waste management, particularly for ash disposal. - Stay updated on regulatory changes and implement necessary adaptations to operational procedures. 4. Safety Management: - Develop and enforce safety protocols for the handling and transportation of ash to prevent accidents and protect employees and the environment. - Conduct regular safety training and drills for staff involved in ash management operations. 5. Partnerships and Contracts: - Establish and manage relationships with third-party transportation companies and disposal facilities. - Negotiate contracts to secure favorable terms and ensure reliable service provision. 6. Sustainability Initiatives: - Explore opportunities for recycling and repurposing ash, reducing landfill use and promoting environmentally friendly practices. - Implement strategies that minimize the carbon footprint associated with ash transportation and disposal. 7. Cost Management: - Monitor and control costs associated with ash disposal and transportation operations. - Analyze financial performance data to identify cost-saving opportunities without compromising service quality. 8. Data Analysis and Reporting: - Compile and analyze data related to ash generation, transportation, and disposal to monitor trends and improve operations. - Prepare regular reports for stakeholders on operational performance, compliance, and sustainability efforts. 9. Crisis Management: - Develop and implement contingency plans for emergencies related to ash handling and disposal. - Respond promptly to incidents and ensure proper communication with stakeholders during such events. Requirements: - MBA - Marketing, Finance, or related field with 15+ years of experience in business operations, and disposal / transportation of flyash - Industryfrom any big logistics company owning 500+ own heavy vehicles - Strong experience in Tenders & government liaison - Strong analytical and problem-solving skills - Excellent communication and leadership skills - Ability to think strategically and make data-driven decisions - Experience with budgeting, forecasting, and financial reporting - Strong knowledge of business development and sales principles

: - Majorly responsible for fleet maintenance for its 24/7 availability and reduction of cost of maintenance. - To plan and accomplish goals of department and distribute and direct the work of fleet staff. - Develops and implements vehicle and equipment preventive maintenance programs. - Preparation of fleet department budgets. - Develops and maintains outside vendor and service provider relationships. - To review off road status daily and improve uptime of the state by keeping down time below. - Responsible for bench marking KMPL of vehicle in the state and achieving it. - Responsible for 100% Schedule Servicing adherence of Fleet. - Ensuring Optimum Tyre & Battery Life. - Review Accident vehicles on daily basis and initiate suitable action for recovery of vehicle. - To ensure all fitness renewals are tracker and done in stipulated time line. - Preparation of Standard operating processes for all the fleet items in consultation with the National HO basing on the Local conditions and implementation. - Responsible for review of the performance of the zonal workshops and service vans. - Tracking contractual obligations of Vendors. - To identify contractual deviations of Vendors. Desired Profile: - Any degree with good experience in managing large fleets preferably bulkers and trucks. - Good communication skills - Good understanding of vehicles wear and tear and fuel management - Should have good experience in GPS management - Should be willing to travel. - Task oriented, Innovative and good in managing multiple projects

Delhivery is Indias leading fulfillment platform for digital commerce. With its nationwide network extending beyond 18,000 pin codes and 2,500 cities, the company provides a full suite of logistics services such as express parcel transportation, LTL and FTL freight, reverse logistics, cross-border, B2B & B2C warehousing and technology services. Delhivery has successfully fulfilled over 550 million transactions since inception and today works with over 10,000 direct customers, which includes large & small e-commerce participants, SMEs, and over 350 leading enterprises & brands. Vision - Since its inception in 2011, Delhivery has become Indias leading supply chain services company. Our vision is to become the operating system for commerce in India, through a combination of world-class infrastructure, high-quality logistics operations, cutting-edge engineering, and technology capabilities. Team - Delhivery was founded in 2011 by Sahil Barua, Mohit Tandon, Bhavesh Manglani, Suraj Saharan, and Kapil Bharati and is now 40,000+ people strong. About Delhivery : Delhivery is a leading logistics and supply chain services company in India, founded in 2011. Our vision is to become the operating system for commerce in India, through a combination of world-class infrastructure, logistics operations of the highest quality and cutting-edge engineering and technology capabilities. We are disrupting Indias logistics industry through our proprietary network design, infrastructure, partnerships, and engineering and technology capabilities. Delhivery brings unparalleled cost efficiency and pan-India reach to the businesses of over 15,000 customers. Our team has successfully fulfilled over 1 billion orders to more than 420 million households across India. 20 automated sort centers, 71+ fulfillment centers, 65+ hubs, 2200+ direct delivery centers, 5000+ partner centers and 39,200+ team members make it possible to deliver over 1.5M packages a day. Job Summary:- 1. Responsible for growth of assigned lanes and its performance as per Delhivery's predefined metrics and to be a key contributor of the clusters PnL. 2. Manage the entire funnel of Vendor discovery, onboarding, service levels & retention. 3. Lead a team of Supply Associates to manage daily fulfilment of orders by placing trucks from supply vendors across multiple lanes and truck types. 4. Responsible for winning RFQs by predicting the correct price. 5. Plan the supply partner network breadth on volume and truck type mix and align with business expansion plans in tandem with the sales team. 6. Own the lead based supply acquisition for assigned clusters & ensure high conversion ratio from ground sales. 7. Set lane pricing and drive vendor negotiations to ensure lane profitability over time. 8. Manage key supply partner relationships and ensure realization of value proposition. 9. Run various supply engagement tools in tandem with the product team including dispute resolution process. 10.Work with the sales team to procure market information and knowledge on rate trends, vehicle availability, demand shift impacts etc. 11.Generate service levels by aligning the supply with Delhivery's goals and carry out training of supply partners for various business processes. 12.Must be flexible in changing the locations.

Role & responsibilities Planning routes and load scheduling for multi-drop deliveries. Booking in deliveries and liaising with customers. Allocating and recording resources and movements on the transport planning system. Ensuring EPP - supply chain are working effectively and efficiently to ensure smooth operations. Communicating effectively with clients and responding to their requirements. Booking sub-contractors and ensuring they deliver within agreed terms. Directing all transportation activities. Developing transportation relationships. Monitoring transport costs. Negotiating and bargaining transportation prices. Dealing with the effects of congestion. Confronting climate change issues by implementing transport strategies and monitoring an organization's carbon footprint. Logistics companies Supply chain consultants Freight and shipping companies Transport consultancies Passenger transport providers (rail, bus, sea and air companies) Local, regional and central government. Preferred candidate profile Preferred candidate from transportation agency handling heavy loaded vehicles

optimally,Job Title: Fleet Manager - Field Executive & Fleet Recruiter Management Company: Tata 1MG Location: Gurgaon About Us: We are seeking an experienced and results-driven Fleet Manager to lead our Rider Management efforts for the dedicated Cities of Tata 1MG. Job Summary: As a Fleet Manager, you will be responsible for building and nurturing a skilled team of riders to serve our dedicated store/FC. You will lead the recruitment, onboarding, training, and management of riders to ensure seamless delivery operations. Key Responsibilities: 1. Rider Recruitment and Onboarding: Identify and recruit talented riders who align with our organisation-specific requirements and culture. Onboarding the riders with required and verified documents. 2. Riders Training: Every onboarded rider is to be trained with all features of application and other grooming standard training for better experience of customers. 3. Team Management: Collaborate with the growth team to understand their needs and ensure seamless onboarding of riders to cater to the capacity. 4. Leadership: Lead by example and motivate the team to achieve delivery targets and exceed customer expectations. 5. Delivery Efficiency: Drive the daily live percentage of riders under your leadership to optimise delivery efficiency and reliability. 6. Rider Management: Follow up with riders and ensure they are active and performing optimally also resolving the riders' complaints, if any. 7. Fleet Management: Manage the fleet of riders assigned to your territory and ensure riders are working efficiently. 8. Retention/Attrition: Ensure the retention of riders and control the attrition. 9. Cost & Budget Management: Preparing payout models, managing fleet budgets, Commercials, Fuel costs and Timely payouts. Requirements: 1. Experience: Proven experience (5+ Years) in fleet management, rider management, or a related field. 2. Skills: Excellent leadership, communication, Rider onboarding capability, and problem-solving skills 3. Education: MBA/Master's degree 4. Preferred local candidates of Haryana 5. Must Have riders Onboarding Experience. 6. Immediate joiners preferred. What We Offer: 1. Competitive Salary: Attractive salary package. 2. Career Growth: Opportunities for career growth and professional development. 3. Dynamic Work Environment: Collaborative and dynamic work environment. If you are a results-driven leader with a passion for building high-performing teams, we encourage you to apply for this exciting opportunity.

Role & responsibilities Position Overview: We are seeking an experienced and proactive Logistics Manager with a minimum of 7 years of experience in managing logistics operations involving own fleet and market vehicles. The ideal candidate will be responsible for overseeing daily logistics activities, onboarding local transporters, managing mileage and fuel costs, preparing cost analysis, and generating MIS reports to ensure smooth and cost-effective transportation operations. Key Responsibilities: Fleet Management: Supervise the operations of company-owned vehicles and third-party market vehicles. Ensure timely and efficient movement of goods, maintaining optimal vehicle utilization. Transporter Onboarding & Coordination: Identify, evaluate, and onboard local transporters as per company standards. Establish and maintain effective relationships with transport vendors. Cost & Fuel Management: Monitor vehicle mileage, fuel consumption, and related expenses. Optimize routes and vehicle usage to reduce costs and improve efficiency. Track and analyze fuel consumption patterns to identify areas for savings. Operational Oversight: Ensure compliance with transport regulations and safety standards. Coordinate with warehouse and sales teams for smooth logistics flow. Reporting & MIS: Prepare and analyze MIS reports related to transportation costs, vehicle performance, and efficiency metrics. Provide insights and recommendations for process improvements. Budgeting & Cost Control: Assist in preparing logistics budgets and control expenses within approved limits. Identify cost-saving opportunities and implement corrective measures. Documentation & Compliance: Maintain proper documentation related to vehicle operations, fuel, and transporter agreements. Ensure adherence to all legal and safety regulations. Preferred candidate profile Minimum of 7 years of experience in managing logistics operations, specifically with own fleet and market vehicles. Proven experience in onboarding and managing local transporters(vehicle owners). Strong understanding of vehicle mileage, fuel management, and cost analysis. Proficient in preparing MIS reports and analyzing logistics data. Good negotiation and vendor management skills. Excellent organizational and problem-solving abilities. Bachelors degree in Logistics, Supply Chain Management, Business Administration, or related field preferred. Location: Bihar, Jharkhand, MP, UP, Maharashtra, West Bengal, CG, Odisha If your profile is suitable, please send your resume to sudhaya.k@refex.co.in / whatsapp - 75501 12776 with the below mentioned details and also refer your friends for the same. Follow us on linkedin @ www.linkedin.com/in/sudhaya

J ob descriptionJOB ROLE & RESPONSIBILITIES: Identify suitable MSPs for Last Mile and First Mile operations across the country.2. Monitors Existing Movin Service Providers (MSP) Maintains customer relationships to improve service and identify growth opportunities.3. Coordinates with departments to setup MSPs to monitor services on a daily basis.4. Audits MSP processes to ensure compliance and identify possible optimization.5. Implements safety procedures and policies with MSPs to provide a safe, proficient work environment.6. Implements New MSPs Initiates and performs training for MSP representatives to ensure UPS policies and procedures are communicated to the MSP.7. Works with the region functions to develop new MSP contracts, reporting templates, tools and service agreements.8. Coordinates day to day business, reports, BSC, Volume growth, Vehicle appearance.9. Creates strong contact with relevant MSPs to identify potential strategic MSPs.10. Negotiates with MSPs to represent the MOVIN position to get best service for best rates.11. Sets up Business Plan for relevant MSP businesses to support the MOVIN Business Planning process.12. Trains the MSP in using MOVIN Operations process to ensure consistency to MOVIN and customer systems.13. Trains the MSPs on MOVIN services and shares MOVIN methodology and best practices to lead the MSP to become an efficient strategic MOVIN partner who provides best service for best rates.14. Maintains quality control documents to maintain standards.15. Creates standard operating procedures for the training group to promote consistency and improve performance.16. Works with others throughout the district to troubleshoot system, operational, and service inefficiencies and create new processes that result in improved performance.17. Assists in monthly business plan reviews with MSPs to identify and address performance issues. Implements solution support of effective, practical plans to minimize cost/mile and maximize performance by meeting service commitments.18. Supervises and Develops Others Determines employees training needs to produce continuous development plans.19. Provides on-going feedback and support to improve performance. Conducts performance evaluations in a consistent, fair, and objective manner to encourage continuous performance improvement.20. Holds others accountable to established performance levels to achieve individual and group goals. Resolves individual and group performance issues in accordance with company's policies and procedures in a timely manner to motivate and foster teamwork. Educational Qualifications: Bachelors Degree or equivalent Role & responsibilities Preferred candidate profile Role & responsibilities Preferred candidate profile Perks and benefits

Roles and Responsibility Daily compliance of D-1 Trips. KMPL Analysis. Compliance of Trip Advance Request & Escalations with Central Team. Daily Planning, Utilization and Uptime. Driver Management. Inventory Management. Stock Keeping.

Oversee daily fleet operations, ensuring optimal vehicle performance and availability. Manage the recruitment, training, and performance evaluation of drivers. Act as primary point of contact for drivers, resolving concerns and addressing issues Performance bonus Accessible workspace

Delhivery is India's leading fulfillment platform for digital commerce. With its nationwide network extending beyond 18,000 pin codes and 2,500 cities, the company provides a full suite of logistics services such as express parcel transportation, LTL and FTL freight, reverse logistics, cross-border, B2B & B2C warehousing and technology services. Delhivery has successfully fulfilled over 550 million transactions since inception and today works with over 10,000 direct customers, which includes large & small e-commerce participants, SMEs, and over 350 leading enterprises & brands. Vision - Since its inception in 2011, Delhivery has become Indias leading supply chain services company. Our vision is to become the operating system for commerce in India, through a combination of world-class infrastructure, high-quality logistics operations, cutting-edge engineering, and technology capabilities. Team- Delhivery was founded in 2011 by Sahil Barua, Mohit Tandon, Bhavesh Manglani, Suraj Saharan, and Kapil Bharati and is now 40,000+ people strong. About Delhivery: Delhivery is a leading logistics and supply chain services company in India, founded in 2011. Our vision is to become the operating system for commerce in India, through a combination of world-class infrastructure, logistics operations of the highest quality and cutting-edge engineering and technology capabilities. We are disrupting Indias logistics industry through our proprietary network design, infrastructure, partnerships, and engineering and technology capabilities. Delhivery brings unparalleled cost efficiency and pan-India reach to the businesses of over 15,000 customers. Our team has successfully fulfilled over 1 billion orders to more than 420 million households across India. 20 automated sort centers, 71+ fulfillment centers, 65+ hubs, 2200+ direct delivery centers, 5000+ partner centers and 39,200+ team members make it possible to deliver over 1.5M packages a day. About the role:- Position: Senior Associate Working Location : Gurgaon, Mumbai and Jaipur Department : Fleet Operations Timings - 7pm-10am, Night shift Working Days - 6 Days - Apply only if interested for night shifts Job Summary: -Responsible for growth of assigned lanes and its performance as per Delhivery's predefined metrics and to be a key contributor of the clusters PnL - Manage the entire funnel of Vendor discovery, onboarding, service levels & retention. - Lead a team of Supply Associates to manage daily fulfilment of orders by placing trucks from supply vendors across multiple lanes and truck types. - Responsible to win RFQs by predicting correct price - Plan the supply partner network breadth on volume and truck type mix and align with business expansion plans in tandem with the sales team. - Own the lead based supply acquisition for assigned clusters & ensure high conversion ratio from ground sales. - Set lane pricing and drive vendor negotiations to ensure lane profitability over time. - Manage key supply partner relationships and ensure realisation of value proposition. - Run various supply engagement tools in tandem with the product team including dispute resolution process. - Work with sales team to procure market information and knowledge on rate trends, vehicle availability, demand shift impacts etc. - Generate service levels by aligning the supply with Delhivery's goals and carry out training of supply partners for various business processes. - Must be flexible in changing the locations

We are seeking a proactive and detail-oriented Operations & Compliance Coordinator to manage vendor coordination, ensure tax and regulatory compliance, and support operational excellence across our logistics and vendor management functions. Key Responsibilities - 1. GST Coordination: Address and resolve GST-related issues by coordinating between vendors and the internal taxation team. Maintain accurate documentation and ensure timely resolution of tax discrepancies. 2. Loss Debit Resolution: Finalize loss debit amounts in coordination with the security team and vendors. Ensure proper documentation and agreement on debit values. 3. GPS Integration Compliance: Ensure that all operational vehicles are equipped with integrated GPS systems. Work closely with transporters and the internal tech team to manage installations and monitor compliance. 4. Vendor Agreement Management: Ensure all vendor agreements are current, compliant, and readily accessible. Oversee the updating and documentation of existing vendor agreements. 5. Onboarding New Vendors: Draft and execute agreements for newly onboarded vendors. Collaborate with relevant departments to ensure proper documentation and contract compliance. Qualifications: • Bachelors degree in business administration, Logistics, Finance, or a related field. • 2 to 4 years of experience in vendor coordination, operations, or tax compliance. • Familiarity with GST regulations and transport logistics is preferred. • Strong communication and coordination skills. • Proficiency in MS Office and document management tools. Key Competencies: • Attention to detail • Strong problem-solving ability • Collaborative and cross-functional coordination • Excellent organizational and documentation skills

Role & responsibilities Role: General Manager Fleet Operations General Manager role is a key member of the senior management team, reporting only to Head Operations at Hyderabad corporate office. Youll have to maintain control of diverse business operations, so we expect you to be an experienced and efficient leader. Should have excellent people skills, business acumen and exemplary work ethics. The goal of the General Manager Operations position is to secure the functionality of business to drive extensive and sustainable growth. Exposure towards Passenger Transport, Bus Transport, Trucks & Containers would be an added advantage. Design and implement business strategies, plans and procedures Set comprehensive goals for performance and growth Establish policies that promote company culture and vision Oversee daily operations of the company and the work of executives (IT, Marketing, Sales, Finance etc.) Lead employees to encourage maximum performance and dedication Evaluate performance by analyzing and interpreting data and metrics Write and submit reports to the CEO in all matters of importance Support COO in fundraising ventures Participate in expansion activities (investments, acquisitions, corporate alliances etc.) Manage relationships with partners/vendors Requirements and skills Proven experience as General Manager or equivalent in relevant role Understanding of business functions such as HR, Finance, marketing etc. Demonstrable competency in strategic planning and business development Working knowledge of data analysis and performance/operation metrics Working knowledge of IT/Business infrastructure and MS Office Outstanding organizational and leadership abilities Excellent interpersonal and public speaking skills Aptitude in decision-making and problem-solving Preferred candidate profile Preferred candidate would be preferably from Transport industry with exposure towards passenger transport, employee transport and experience in handling government organizations with a flair to liasion etc., employee of Ex-Transport corporation would be an added advantage. Education: Graduate Engineer with an MBA / Any Graduate with PG Experience: Minimum 20 Years in Transport / Logistics and huge fleet management Desired: Preferable to have experience in Urban Transport / Public Transport Age: Maximum of 55 Years Perks and benefits AS per Industry Norms

Role & responsibilities Seeking Operations Manager who can : 1. Oversee daily operations of our bus fleet 2. Coordinate on Maintenance 3. Manage drivers and crew 4. Ensure Bus Cleanliness and Punctuality 5. Ensure customer satisfaction, and maintaining operational standards Preferred candidate profile

Responsibilities: * Manage truck drivers & fleet operations of a fleet of 40 trucks * Daily data entry into ERP system * Ensure vehicle maintenance * Plan routes, track vehicles via GPS * Driver trip settlement, Arranging for reverse loads

About Us Awign is Indias largest work fulfillment platform for enterprises. We work with multiple large enterprises to gigify their core business functions and save on fixed costs. We have become the partner of choice for many enterprises to drive business transformation and excellence with our fraud proof, insights driven work fulfilment model. Awign in the news https://economictimes.indiatimes.com/news/company/corporate-trends/mynavi-buys-majority-stake-in-awign/articleshow/109620662.cms?from=mdr https://yourstory.com/2024/04/japanese-hr-firm-mynavi-corporation-acquires-majority-stake-awign https://business.outlookindia.com/corporate/awign-announces-majority-stake-acquisition-from-mynavi-corporation Job Overview We are looking for a highly driven and ambitious person with the drive to lead multi-layered teams and who place an inordinate amount of importance on learning and improvising. With a relentless focus on execution, you need to be highly data-driven and have a higher-than-normal sense of ownership. Prior experience in Operations/procurement/program management/ process standardization is mandatory. Primary Responsibilities Primary Responsibilities 1. Take complete ownership of Project Execution (including P &L ) 2. Take up existing projects and optimize them by closely working with the product team. 3. Handle general operations which include daily execution, driving volume, tracking progress, highlighting flags and daily reporting. 4. Analyze training needs and provide training. 5. Collect feedback on a regular basis and resolve any issues 6. Monitoring the team performance to achieve the KRA’s 7. Mentor and motivate the student workforce. Demonstrate strong people engagement skills. 8. Run the pilot of projects. 9. Suggest improvements in processes at every level in operations. 10. Set goals/KPIs/targets for the team members.

Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 12 international markets, and were currently in the process of expanding further across Europe, Asia, and Norwe areth America. We are currently looking for an Senior Associate - Driver Operations US Voice Process to join our fast-growing Fleet team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. Youll make a difference: Reporting to the Senior Division Manager , as the Senior Associate - Driver Operations US Voice Process you will be responsible for supporting the Fleet Team for the EU market (rotational shifts) and ensuring the entire supply of contractors (Partner Drivers) is taken care of. The roles & responsibilities can be broadly outlined as follows: Recruiting Partner Drivers : Make outbound calls to potential drivers and guide them through our recruitment process. Driver Support : Handle inbound emails and chats from drivers, assisting with payment questions, feedback, work confirmation, and contract issues. Quality Assurance : Investigate and correct any errors made by partner drivers. Mentorship : Guide and support team members to achieve their goals and improve. KPI management: Monitor Key Performance Indicators (KPIs) for the team, Identify areas for improvement and implement strategies to achieve KPI targets. Coordination: Liaise with drivers globally and collaborate with teams in London, the US, and Singapore. Driver Management: Respond to driver queries, manage performance, and ensure driver supply meets client demand. Project Leadership : Lead projects to improve our operations. Required skills: Bachelors degree or equivalent. Proven experience with a minimum of 3 years. Excellent communication skills, both verbal and written, with the ability to explain the process and policies clearly to drivers. Past experience working in the night shifts/rotational shifts. Email and chat process experience. Ability to work in a fast-paced and dynamic environment, handling multiple driver-related issues simultaneously. Foster a collaborative and positive work environment. Empathy and a customer-centric approach to problem-solving, ensuring a positive experience for drivers. Preferred Skills: Previous experience in International voice process (US/EU calling), preferably with exposure to supporting drivers. Previous experience in operations and logistics is a big plus! Previous experience in a startup is a big plus! Work Schedule: 9-hour shifts (8 working hours + 1-hour break) 5 days a week (2 week-offs based on rota) Office-based role in Bengaluru Note: Bengaluru-based immediate joiners are preferred. Designation may vary based on experience and organizational structure. We love to work with ambitious, proactive people who have a can-do attitude and are confident decision-makers. So, if this sounds like you, take this opportunity and apply to join the International Laundryheap Team today! Please complete the application form in our job portal via the link below. https://apply.workable.com/laundryheap-2/j/525A0F18BD/ In case you are not able to connect directly to the link, feel free to copy and paste the link onto your search box.

Responsibilities: Manage crew scheduling & performance evaluation Oversee fleet maintenance & safety protocols Ensure compliance with regulatory standards Collaborate with stakeholders on strategic planning

Role & responsibilities Fleet Management Biker Management Biker Hiring & Co - ordination Grievances Handling Dispatch Co - ordination Inward Coordination Outward Management Stake Holder Management Preferred candidate profile Having Experience in Online Grocery Store, Dark Store & Logistic Industry mandatory Fleet Executive / Riders Executive / Last Mile Executive

Role: Field Operations Manager About the Company Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their home and at a time of their choosing. We promise our customers a high-quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise. Urban Company started as UrbanClap in November 2014, when its founders, Abhiraj, Raghav, and Varun, realized that the home services industry was predominantly unorganized, fragmented, and offline. Customers found it challenging to avail quality services conveniently, and service professionals were struggling to make ends meet, having to rely upon several middlemen, contractors, and local aggregators. The founders felt that the industry was ripe for disruption, and launched Urban Company, with three key principles in mind - Customer love: Build a platform that offers truly delightful and differentiated services Partner empowerment: Build a deep, full-stack partnership with service partners, helping improve their earnings and overall livelihood Technology first: Bring innovation and technology to an age-old industry About the Role & Team Field Operations Manager is responsible for driving on-ground operations. This would primarily involve onboarding new partners and improving the quality of the existing partner base This includes end-to-end ownership of the initiative, including problem solving, analysis, process improvement, execution Support Business Heads in BAU category management activities related to supply/demand planning, revenue planning What you'll do: Manage and lead a team of service professionals to ensure smooth day-to-day operations. Plan, monitor, and optimize field operations, ensuring adherence to SLAs, safety norms, and quality standards. Track and analyze operational KPIs (TAT, productivity, customer satisfaction, etc.), and take corrective actions as needed. Develop and roll out SOPs, training, and audit mechanisms to enhance operational efficiency and reduce service errors. Handle on-ground escalations and ensure timely resolution of customer or partner grievances. Recruit, train, and mentor field staff; create a high-performing and motivated team. What we need: Sharp and hungry professionals willing to go above and beyond to create impact 6 months -2 years of work experience Proficient in advanced Excel/ SQL/Tableau/Power BI Ability to work in a fast-paced environment, requires solving ambiguous problems, and is highly outcome-oriented. We will look for candidates who display these characteristics and have demonstrated the ability to solve problems on the ground. Hustle and get things done attitude At Urban Company, we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, color, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.