Job Title: Customer Support cum Admin Company: Flavorarc Foods Pvt. Ltd. Location: Kochi Salary: ₹15,000 per month Experience: Minimum 2 years About Us Flavorarc Foods Pvt. Ltd. is a growing food industry-based company dedicated to delivering high-quality food products with a focus on customer satisfaction and operational excellence. We are looking for a dynamic and responsible individual to join our team as Customer Support cum Admin. Roles & Responsibilities: Handle inbound and outbound customer queries via phone, email, and other communication channels. Provide prompt, professional, and efficient support to customers, resolving issues effectively. Maintain records of customer interactions and update databases accordingly. Assist in administrative tasks such as preparing reports, documentation, and handling correspondence. Coordinate with internal teams (sales, logistics, production) to ensure smooth order processing and customer satisfaction. Manage office-related administrative activities and support day-to-day operations. Maintain a positive and professional attitude when dealing with customers and colleagues. Requirements: Bachelor’s degree in any discipline. Minimum 2 years of experience in customer support and/or administrative roles (preferably in the food industry or related sectors). Languages Preferred: Malayalam & English. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in MS Office (Word, Excel, PowerPoint) and basic computer applications. Customer-oriented with problem-solving skills. What We Offer: Salary: ₹15,000 per month Friendly and supportive work environment. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹15,000.00 per month Work Location: In person
Job Title: Customer Support cum Admin Company: Flavorarc Foods Pvt. Ltd. Location: Kochi Salary: ₹15,000 per month Experience: Minimum 2 years About Us Flavorarc Foods Pvt. Ltd. is a growing food industry-based company dedicated to delivering high-quality food products with a focus on customer satisfaction and operational excellence. We are looking for a dynamic and responsible individual to join our team as Customer Support cum Admin. Roles & Responsibilities: Handle inbound and outbound customer queries via phone, email, and other communication channels. Provide prompt, professional, and efficient support to customers, resolving issues effectively. Maintain records of customer interactions and update databases accordingly. Assist in administrative tasks such as preparing reports, documentation, and handling correspondence. Coordinate with internal teams (sales, logistics, production) to ensure smooth order processing and customer satisfaction. Manage office-related administrative activities and support day-to-day operations. Maintain a positive and professional attitude when dealing with customers and colleagues. Requirements: Bachelor’s degree in any discipline. Minimum 2 years of experience in customer support and/or administrative roles (preferably in the food industry or related sectors). Languages Preferred: Malayalam & English. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in MS Office (Word, Excel, PowerPoint) and basic computer applications. Customer-oriented with problem-solving skills. What We Offer: Salary: ₹15,000 per month Friendly and supportive work environment. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹15,000.00 per month Work Location: In person
Job Title: Customer Support cum Admin Company: Flavorarc Foods Pvt. Ltd. Location: Kochi Salary: ₹15,000 per month Experience: Minimum 2 years About Us Flavorarc Foods Pvt. Ltd. is a growing food industry-based company dedicated to delivering high-quality food products with a focus on customer satisfaction and operational excellence. We are looking for a dynamic and responsible individual to join our team as Customer Support cum Admin. Roles & Responsibilities: Handle inbound and outbound customer queries via phone, email, and other communication channels. Provide prompt, professional, and efficient support to customers, resolving issues effectively. Maintain records of customer interactions and update databases accordingly. Assist in administrative tasks such as preparing reports, documentation, and handling correspondence. Coordinate with internal teams (sales, logistics, production) to ensure smooth order processing and customer satisfaction. Manage office-related administrative activities and support day-to-day operations. Maintain a positive and professional attitude when dealing with customers and colleagues. Requirements: Bachelor’s degree in any discipline. Minimum 2 years of experience in customer support and/or administrative roles (preferably in the food industry or related sectors). Languages Preferred: Malayalam & English. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in MS Office (Word, Excel, PowerPoint) and basic computer applications. Customer-oriented with problem-solving skills. What We Offer: Salary: ₹15,000 per month Friendly and supportive work environment. Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹15,000.00 per month Work Location: In person
As a Customer Support cum Admin at Flavorarc Foods Pvt. Ltd., you will play a crucial role in ensuring customer satisfaction and smooth operations. Your responsibilities will include: - Handling inbound and outbound customer queries via phone, email, and other communication channels. - Providing prompt, professional, and efficient support to customers, resolving issues effectively. - Maintaining records of customer interactions and updating databases accordingly. - Assisting in administrative tasks such as preparing reports, documentation, and handling correspondence. - Coordinating with internal teams (sales, logistics, production) to ensure smooth order processing and customer satisfaction. - Managing office-related administrative activities and supporting day-to-day operations. - Maintaining a positive and professional attitude when dealing with customers and colleagues. Qualifications required for this role: - Bachelor's degree in any discipline. - Minimum 2 years of experience in customer support and/or administrative roles (preferably in the food industry or related sectors). - Proficiency in Malayalam & English languages. - Excellent communication and interpersonal skills. - Strong organizational and multitasking abilities. - Proficiency in MS Office (Word, Excel, PowerPoint) and basic computer applications. - Customer-oriented with problem-solving skills. About Flavorarc Foods Pvt. Ltd.: Flavorarc Foods Pvt. Ltd. is a growing food industry-based company dedicated to delivering high-quality food products with a focus on customer satisfaction and operational excellence. Join our team and enjoy a friendly and supportive work environment. Please note that this is a full-time, permanent position based in Kochi with a salary of 15,000 per month.,