Vice President, Amazon Connect Solution Architect Genpact

0.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to , our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology ...

Posted 3 months ago

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Five9 Contact Center Developer (SME Role) (UK shift) Software Company

7.0 - 12.0 years

5 - 15 Lacs

Noida

Remote

we are hiring for Five9 Contact Center Developer Hands-on experience in Five 9 cloud architecture landing zones, micro-services architecture and applicability on re-engineering cloud contact center platforms. Required Candidate profile Must have experience in Five 9 cloud architecture landing zones, micro-services architecture and applicability on re-engineering cloud contact center platforms.

Posted 3 months ago

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Quality Assurance Officer Kaseya

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As the Quality Assurance Officer at Kaseya, you will play a crucial role in enhancing customer interactions, improving agent performance, and optimizing support processes within our Contact Center team. With a strong background in quality assurance and a passion for continuous improvement, you will contribute to driving the success of our organization. You should have at least 2-4 years of experience in a contact center quality assurance or process improvement role, ideally within the IT industry working with Tickets. Proficiency in QA methodologies, call monitoring tools, and customer service metrics is essential. Additionally, skills in data analysis tools such as Excel, Power BI, or simil...

Posted 3 months ago

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Five9 (Cloud CC) Engineer Beyond Hiring

8.0 - 10.0 years

20 - 35 Lacs

Hyderabad, Pune, Bengaluru

Work from Office

DevOps cycle Orchestration and Configuration Management, CICD, Monitoring, Security Experience around containers, container networking with host OS, container security etc. AWS Cloud and services

Posted 3 months ago

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Solution Architect - Service Desk Unisys

5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

Work from Office

Key Responsibilities: The Service Desk Solution Manager works with a team of Solution Managers and Solution Architects in the Solution Management organization within our Digital Workplace Solutions business unit. As such, this role is responsible to create durable and commercially viable solutions using innovative technology, process improvements, and reseller partner opportunities that will enable Unisys to both expand its Service Desk business and improve the efficiency of those services. The Service Desk Solution Architect will contribute to the ideation, technology architecture, collateral development, creation of Service Descriptions, delivery partner engagement, go to market strategy, ...

Posted 5 months ago

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Business Analyst Communications Trek Bicycle Corporation

3 - 6 years

16 - 20 Lacs

Gurugram

Remote

Company Summary Trek Bicycle is a global leader in the design and manufacture of bicycles and related products. We believe bicycles offer simple solutions to some of the worlds most complex problems. Were committed to breaking down the barriers that prevent people from using bicycles more oftenfor transportation, recreation, and inspiration. Our mission is simple: create products we love and take care of our customers. We value fresh ideas from anywhere, positive energy, making tough calls when needed, and turning ideas into action quickly. We’re a team that believes in doing great work—and enjoying the ride. Position Summary Trek Bicycle is seeking an innovative and accomplished Business An...

Posted 5 months ago

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