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Five9 Administrator Xpetize

1.0 - 5.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

Role Overview: As a Five9 Administrator, you will be responsible for the administration, troubleshooting, and enhancement of Five9 cloud-based contact center solutions, particularly Intelligent Virtual Agents (IVA). Your deep technical expertise will be utilized to diagnose and resolve issues related to carriers, desktops, SIP, Five9, and Teams Phone environments. Given the critical nature of IVR and telecommunication in the business operations, 24x7 support is expected from you. Key Responsibilities: - Administer and troubleshoot Five9 cloud-based contact center solutions, with a focus on IVA - Diagnose and resolve issues across carriers, desktops, SIP, Five9, and Teams Phone environments -...

Posted 3 weeks ago

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