6.0 - 10.0 years

1 - 6 Lacs

mumbai suburban, navi mumbai, mumbai (all areas)

Work from Office

Company Name: Kesari Tour Position: FIT Operation Head Qualification: A degree in Travel & Tourism , Hospitality Management , Business Administration , or International Business Expereince: 7 10 years Location: Dadar, Mumbai Key responsibilities for an FIT Operations Head might include: Managing Operations : Ensuring smooth execution of all travel arrangements for individual travelers, including accommodations, transportation, and activities. Supplier Relationships : Building and maintaining relationships with hotels, airlines, tour operators, and local service providers to ensure high-quality offerings for independent travelers. Team Leadership : Leading a team of travel agents, coordinators, and support staff who help plan, book, and manage FIT trips. Customer Experience : Ensuring travelers have a seamless and personalized experience, from initial booking to post-trip follow-up. Market Knowledge : Staying updated on trends and new offerings in the travel industry, especially those relevant to independent travelers, like emerging destinations and unique experiences. Profitability : Managing budgets, ensuring cost-effective operations, and finding ways to improve profitability without compromising service quality. Problem Resolution : Handling any issues that arise during a travelers journey and providing solutions to ensure customer satisfaction. Interested candidate can share their resume on upasanast@kesari.in or 8657549866

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