138 Fishbone Jobs - Page 4

About the Role: We are seeking a proactive and skilled Quality Engineer to join our production team. The ideal candidate will be responsible for ensuring the highest quality standards throughout our manufacturing processes, identifying and resolving quality issues, and driving continuous improvement initiatives. This role requires strong analytical skills, hands-on experience in in-process quality, and a commitment to achieving excellence. Key Responsibilities: Work closely with production teams to resolve quality issues in real-time, minimizing disruptions and ensuring product integrity. Identify non-conformities, analyze root causes using tools like 8D, Fishbone Diagram (Ishikawa), and 5-W...

Total 6 Yrs exp out of this 1.5 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office-Kolkata only not for Delhi/NCR neither Bangalore...Apply those who can relocate in Kolkata Required Candidate profile Work from Office-Kolkata only not for Delhi/NCR neither Bangalore...Apply those who can relocate in Kolkata Call or Whatspp cv Sri 8851792136 Neha 8287267407

Position Summary: The Manager Process Excellence (Black Belt) role is specifically designed to facilitate process/performance improvement activities and quality scores using Lean Six Sigma methodologies. Black Belts will be working closely with the senior manager on various projects that drive automation, improved processes/quality, standardization, SOPs, and customer satisfaction. Additional duties include leading, coaching, and mentoring Green Belts/Analysts, Process Owners, SMEs etc. in the use of Lean Six Sigma methodology. Serve as a strong resource to the organization on Six Sigma philosophy, theory, and application of tools and tactics by partnering with various stakeholders and leade...

As a Manufacturing Process Engineer at our company, you will be responsible for installing and qualifying new process equipment, troubleshooting day-to-day manufacturing issues, and implementing system improvements to enhance throughput, yield, and product performance. Your role will require process or equipment engineering experience in thin-film deposition processes or thermal processing in the semiconductor/glass industry. You should have a demonstrated knowledge of PLC and Controls, Vision system knowledge, Statistical Data Analysis, Metrology, Design of Experiments, Statistical Process Control, and various problem-solving methods. In addition, you must possess excellent problem-solving ...

Total 6 Yrs exp out of this 2 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office-Kolkata only not for Delhi/NCR...Apply those who can relocate in Kolkata Required Candidate profile Work from Office-Kolkata only not for Delhi/NCR...Apply those who can relocate in Kolkata Call or Whatspp cv Sri 8851792136 Neha 8287267407

Hiring for QA. Languages Required (Any one): Malayalam & English OR Gujarati & English OR Marathi & English Job Description: We are looking for a detail-oriented and experienced Quality Analyst (QA) from the BPO sector who is fluent in [Malayalam OR Gujarati OR Marathi] along with English . The ideal candidate will be responsible for monitoring and evaluating customer interactions to ensure the highest quality standards are maintained across all communication channels. Key Responsibilities: Monitor calls, chats, and emails to assess the quality of service delivered Identify gaps in agent performance and suggest improvements Provide constructive feedback and coaching to agents Maintain audit ...

The Production Engineer is responsible for ensuring that production targets are met with quality while maintaining employee morale and safety.

The role involves installing and qualifying new process equipment, as well as troubleshooting day-to-day manufacturing issues on the production line promptly. You will be responsible for addressing tool down problems, yield and quality issues, and implementing actions to prevent reoccurrence. Moreover, you will identify and implement system improvements to enhance throughput, yield, and product performance goals. Ideally, you should possess process or equipment engineering experience in thin-film deposition processes like Magnetron Sputtering, CVD, evaporation, or thermal processing in the semiconductor/glass industry. Proficiency in PLC and Controls, Vision system knowledge, Statistical Dat...

The main responsibilities of this role include installing and qualifying new process equipment, troubleshooting day-to-day manufacturing issues, and identifying system improvements to enhance throughput, yield, and product performance. You will be required to have experience in thin-film deposition processes or thermal processing in the semiconductor/glass industry. Additionally, you should possess knowledge of PLC and Controls, Vision systems, Statistical Data Analysis, Metrology, Design of Experiments, Statistical Process Control, and manufacturing processes. In terms of skills, you must have excellent problem-solving abilities, proficiency in writing manufacturing documentation, and the a...

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Gurgaon Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Mi...

Total 6 Yrs exp out of this 2 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office-Kolkata only not for Delhi/NCR...Apply those who can relocate in Kolkata Required Candidate profile Work from Office-Kolkata only not for Delhi/NCR...Apply those who can relocate in Kolkata Call or Whatspp cv Sri 8851792136 Neha 8287267407

Customer Claims & Root Cause Analysis,8D, 5-Why,FMEA,CAPA,communication with Customer Service Team regarding claim status, Collaborate with production, engineering, and SCM teams to implement process improvements based on quality feedback, ISO 9001

ROLE: Quality Manager DESIGNATION: Manager II Quality LOCATION: Kolkata YEARS OF EXPERIENCE: 8+Years Educational Qualification: Bachelors degree Company is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations Role and Key Responsibilities: Supervise quality work group of clients with multiple programs or lines of businesses which can be across multiple sites/geos, including work assignment and attendance monitoring, providing input for selecting, training, developi...

Policybazaar is looking out for Call Quality Analysts .(Call Auditing) Designation - Quality Analyst/ Sr. Quality Analyst Job location- Gurgaon Experience - 1+ Years Role Description This is a full-time on-site role as a Call Quality Analyst at Policybazaar.com in Gurugram. The role involves monitoring, evaluating, and providing feedback on call interactions to ensure quality standards are met. Qualifications Excellent verbal and written communication skills Strong attention to detail and analytical skills Experience in customer service or call center operations Knowledge of quality assurance processes and tools Ability to work in a fast-paced environment and meet deadlines Proficiency in Mi...

AAs a Quality Analyst, you will provide world-class service to your clients in an accurate, efficient and respectful manner on every call as measured by different performance metrics. You must always strive for Good Customer Satisfaction and Experience and ensure that all calls are handled professionally based on the Quality Guidelines set by the Client. You will meet and exceed client mandated KPI's (Key Performance Indicators). You must also ensure consistent performance based on a continuous improvement model. What else? You must also ensure that all login and Passwords (both Internal & External) are kept confidential. You must also participate in all Internal and External mandated traini...

Job Title: Engineer, Customer Quality/ Incoming Quality/ Inprocess Quality Reports to: Senior Manager, Operations Location: Work from Office, Loni Deokar Indapur, Pune About Company- We are a key global player in woven, knitted, and expanded wire mesh products for industrial applications, Pyrotechnic airbag filters, Exhaust systems components, Customized polyester non-woven for specialised applications, and cleaning products for industrial use. Currently operates in 4 countries, serving customers in 36 countries with sales offices in 7 countries. We have a state-of-the-art manufacturing facility in India near Pune. Position Overview: The Customer Quality Engineer is responsible for managing ...

Skill- Problem Management Mandatory knowledge- Problem Management/RCA/5 WHY/Fishbone/Proactive/Reactive/ITIL Notice Period - 0-45 Days Max Take the ownership to oversee the day to day operations relating to Problem Management and Incident Management. Take overall responsibility for Problem Management and Incident Management receive proactive problem tickets from service providers, coordinate assessment of business impact with Customer and progress tickets to the next stage Ensure cross dependencies across supplier for RCA Submission & Problem Resolution are handled efficiently Coordinate Root Cause Analysis across multiple providers Evaluate and approve recommended solutions to Problems Coor...

Role & responsibilities: Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit partners) Participate in calibration and call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practice implementation Participate in internal quality audits (e.g. periodic audits of existing processes to determine pro...

Auditing of the process and making improvements Must have experience in the Voice process Six Sigma Certification is a mandate Should have done a successful project in the Green belt Need 7+ years of experience in total HR Deeksha 7697428237 Required Candidate profile Candidate must have experience handling a team of Quality Analysts Candidate must have knowledge of 7 QC Tools Candidate must have experience In Telecom Process.

Role & responsibilities We are looking for an energetic go-getter who understands the current automotive quality standard requirement of OEMs & Tier-Is in India and globally. Someone who has 5 to 8 years of experience in implementing the standards. Job Descriptions To First of Approval, Patrol Inspection & Last of Inspection of All lines To Prepare the SOPs for parts. To Review & Tracking of Daily Line rejection and rework, COPQ- Rejection & Rework To drive the team for Root Cause Identification and Corrective Action Implementation of In-house and Customer complaints To do the Process & Product audit, MSA & SPC studies as per Plan To provide training to Operator & Inspectors on need basis To...

Role & responsibilities: • Lead, guide, and mentor a team of quality analysts to ensure adherence to quality standards and best practices. • Review, monitor, and evaluate quality metrics, audit findings, and team performance reports. • Drive process improvements, standardization, and calibration to maintain consistency in quality checks. • Act as the escalation point for quality-related issues and provide actionable solutions. • Conduct regular team meetings, one-on-ones, and feedback sessions to drive performance and engagement. • Collaborate with cross-functional teams (Operations, Training, Compliance) to align on quality objectives. • Develop and deliver quality improvement initiatives a...

Quality Analyst for International Voice Process. ** Salary upto 6 LPA** Required Candidate profile - Min 1 year experience as Quality Analyst in International Process. - Excellent communication skills in English. - Graduation (Preferred). Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943.

Foundever is currently seeking a Call Quality Analyst for their Telecom Process into ISP for Navi Mumbai location. The ideal candidate must have a minimum of one year of experience as Quality Analyst for international process. Join us and be part of our dynamic team! About the Role - Responsible for calibrating and supporting quality standards. Participates in joint call (contact) monitoring with client, client services team and call center team. Ensure that client quality and corporate customer satisfaction goals are met or addressed in a timely manner. Analyze customer satisfaction and dissatisfaction data; recommend solutions to address root cause. Monitor quality and accuracy attributes;...

The Senior Production Engineer ensures production targets are met with quality by maintaining process standards, driving continuous improvement, and resolving complex issues to meet automotive industry demands. Required Candidate profile Experience with specific automotive components or systems.

The Senior Production Engineer ensures production targets are met with quality by maintaining process standards, driving continuous improvement, and resolving complex issues to meet automotive industry demands. Required Candidate profile Experience with specific automotive components or systems.