184 Fishbone Jobs - Page 4

Job Summary We are seeking an experienced and meticulous Head of Quality to lead our Quality Assurance department. The ideal candidate will have a strong background in the sheet metal stamping industry, specifically within an automotive or similar manufacturing environment. You will be responsible for developing, implementing, and managing our Quality Management System (QMS) to ensure our products consistently meet and exceed customer expectations and industry standards, with a strong focus on IATF 16949 compliance. Key Responsibilities Quality Management System (QMS): Lead the development, implementation, and continual improvement of the company's QMS in strict accordance with IATF 16949 st...

DESIGNATION: QUALITY ENGINEER. • JOB PURPOSE: To ensure consistent product quality in rubber manufacturing processes by implementing quality systems, conducting inspections and lab tests, analyzing defects, and driving process improvements in line with customer and regulatory requirements. • KEY RESPONSIBILITIES: • Check and test products to make sure they meet quality standards. • Work with the production and engineering teams to fix any issues. • Find Investigate product non-conformities and process deviations using 5 Why, Ishikawa Fishbone, and Pareto analysis. • Prepare and maintain Control Plans, PFMEA, PPAP, as per IATF 16949 / ISO 9001. TECHNICAL SKILLS: • Knowledge of rubber processi...

DESIGNATION: QUALITY ENGINEER. • JOB PURPOSE: To ensure consistent product quality in rubber manufacturing processes by implementing quality systems, conducting inspections and lab tests, analyzing defects, and driving process improvements in line with customer and regulatory requirements. • KEY RESPONSIBILITIES: • Check and test products to make sure they meet quality standards. • Work with the production and engineering teams to fix any issues. • Find Investigate product non-conformities and process deviations using 5 Why, Ishikawa Fishbone, and Pareto analysis. • Prepare and maintain Control Plans, PFMEA, PPAP, as per IATF 16949 / ISO 9001. TECHNICAL SKILLS: • Knowledge of rubber processi...

Roles and Responsibilities * Conduct call audits to ensure compliance with quality standards and identify areas for improvement. * Monitor calls to provide feedback to agents on their performance and suggest improvements. * Develop and implement quality tools such as Pareto analysis, Fishbone diagrams, and RCA to resolve issues. * Collaborate with the team to improve outbound sales processes, metrics, and Voice Process. Desired Candidate Profile * 4-9 years of experience in a BPO or call center environment. * Strong knowledge of Quality Analysis tools such as Call Audit, Call Monitoring, Call Calibration, Feedback. * Experience with Quality Monitoring software like QC Tools.

Role - Quality Analyst Skills - Call Audits | Chat audits | International Process | QC Tools |RCA Exp - Min 2 yrs Loc - Hyderabad Immediate joiners Only WFO | Both ways Cabs | night shifts teena.ghrs@gmail.com | 9116324602

PRINCIPLE PURPOSE OF JO This role is to develop, measure and maintain the quality standards and drive continuous improvement initiatives. Primary role of senior quality analyst is to ensure that associates undergo a thorough quality check process and adhere to the process specific requirements. Senior quality analyst is also expected to analyze data, identify and flag potential risk areas & recommend preventive action. Senior quality analyst works closely with the operations team in achieving and maintaining accuracy and overall efficiency on the program. JOB RESPONSIBILITIES End to end deployment of quality function in assigned projects. Driving six sigma initiatives in assigned projects. R...

Dear Candidate , Please share your resume in case below profile suits - Jitendra.Pandey@cotiviti.com / 7350534498 Team Lead Quality General Summary: We are seeking a dynamic and experienced Team Leader, Quality to guide and support our quality assurance team within the healthcare domain. This role is pivotal in ensuring high standards of transactional quality, supporting continuous process improvement, and enhancing process training initiatives. The ideal candidate will have a strong background in healthcare operations, a proven track record of supporting quality management initiatives, and the ability to lead a team toward achieving operational excellence. Job Responsibilities: Team Supervi...

Only For CHENNAI | Quality Analyst | International BPO Quality Analyst || International BPO Experience: Experience 1+ Yrs as a Quality Analyst in to International Voice (Mandate) Must Have Worked With Any 3 to 4 QC Tools Out of 7 1 Yr of QA With International BPO On Papers (Mandate) Only International Process in QA Exp Will Work ( Apply Accordingly) Communication: Excellent verbal and written communication skills to provide clear feedback and collaborate with team members. Only For CHENNAI INTERNATIONAL QA EXP MANDATE 5 Days Working Rotational Shift Rotational Off Willingness to work in rotational shifts and on rotational offs Cab facility. Opportunity to work in a fast-paced, international ...

Job Title: Quality Team Leader Life Insurance Process Location: Gurgaon (Sector 18) Company: Globiva Work Mode: Work from Office Working Days: 6 Days (Fixed Off) About the Role: We are looking for a Quality Team Leader with proven experience in managing a QA team within the Life Insurance domain. The ideal candidate should be well-versed in call audits, calibrations, QC tools, and performance monitoring to ensure compliance, accuracy, and customer satisfaction. Key Responsibilities: Lead, mentor, and manage the Quality Analysts (QAs) team. Conduct call audits to evaluate communication, compliance, and accuracy of customer interactions. Drive call calibrations with internal teams and clients ...

Need Immediate Joiners Need Min 1+yrs exp as a Quality Analyst from International Voice Customer Support Process BPO. Must know RCA/QC tools/Audit Process. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Role & responsibilities Lead the development and implementation of quality plans for new and existing products and processes, adhering to automotive industry standards (e.g., IATF 16949, APQP, PPAP). Collaborate with design, engineering, and manufacturing teams to ensure quality is built into the product from the initial stages. Develop and review Process Flow Diagrams, Control Plans, and Failure Mode and Effects Analysis (FMEA). Define and specify inspection and testing requirements. Evaluate and approve potential suppliers based on their quality systems and capabilities. Conduct supplier audits to assess compliance with quality standards and requirements. Monitor supplier performance and p...

We are looking for a Quality Analyst to join our team, someone who is diligent about quality and continuous improvement. Job Responsibilities - Must be a confident communicator and be able to build rapport with the team Adaptive Capacity, Self-Starter/Initiator, Coachable, Metrics Capable, Quality/Accuracy, Critical Thinker/Problem-Solver and Accountable. Need to do call barging & auditing. Monitor the Associates performances. Work with TL and moderators on ways to improve performance KPIs Investigate errors and conduct sample moderations, call out moderators, and conduct weekly one on ones. Calibrate and refresh/train team on required policy . Criteria - Need to have at least 1 year of expe...

Total 6 Yrs exp out of this 2 yrs exp as a Assistant Manager Quality Call Callibration CSAT Manage Team of QA Count of Audit Quality Score Work from Office Lucknow only not for Delhi/NCR neither kolkata...Apply those who can relocate in Lucknow Required Candidate profile Work from Office Lucknow only not for Delhi/NCR neither kolkata...Apply those who can relocate in Lucknow... Call or Whatspp cv Sri 8851792136 Neha 8287267407

Job Description Mandatory Key skills- Problem Management/RCA/5why/Which methodology are you using for problems Take the ownership to oversee the day to day operations relating to Problem Management and Incident Management. Take overall responsibility for Problem Management and Incident Management receive proactive problem tickets from service providers, coordinate assessment of business impact with Customer and progress tickets to the next stage Ensure cross dependencies across supplier for RCA Submission & Problem Resolution are handled efficiently Coordinate Root Cause Analysis across multiple providers Evaluate and approve recommended solutions to Problems Coordinate production of Request...

They play a key role in implementing and maintaining quality standards, driving continuous improvement initiatives, and resolving complex quality issues to meet the stringent requirements of the automotive industry and its customers

We are Urgently Hiring for QC Associate for Vadodara Location-Work From Office Position Name:QC Associate CTC:3-5LPA Location:Vadodara Shift Timings: 12 PM to 9 PM / 3 PM to 12 midnight / 6 pm to 3 am / 9 pm to 6 am Position Summary: The QC Associate plays a critical role in reviewing and ensuring quality standards, processing accuracy and compliance as per predefined checklist. This position requires an understanding of legal documentation, including but not limited to court orders, retainer agreement, affidavits, and BK filings, which are essential for deliver its services. The QC Associate will collaborate closely with the Coordinators from both US and IND businesses to execute daily resp...

Position: Senior Quality Engineer Qualification: BE / Diploma in Mechanical / Production Engineering Experience: Minimum 68 years Industry - enclosures , Control Panels , precision sheet metal manufacturing setup. Email - punejob25@gmail.com COntact - 9356395439 JD Strong knowledge of sheet metal fabrication processes (Laser Cutting, Punching, Bending, Welding, Powder Coating, Assembly). Proficiency in Engineering Drawings & GD&T interpretation. Hands-on expertise in measuring instruments (Vernier, Micro-meter, Height Gauge, etc.). Knowledge and working experience of APQP, PPAP, FMEA, MSA, SPC . Practical exposure to 8D, RCA, Fishbone, CAPA methodologies. Expertise in Microsoft Office Excel ...

As a leading global supplier of wafer fabrication equipment and services to the semiconductor industry, develops innovative solutions that help our customers build smaller, faster, and more power-efficient devices. We are a company comprised of people who work hard, deliver outstanding results, and maintain a sense of humor during even the most challenging times. Our success results from our employees' diverse technical and business expertise, which fuels close collaboration and ongoing innovation. We know that our dynamic, global team of exceptional employees is essential to our continued growth. Educational qualification: Bachelors/master’s degree in electrical & Electronics, Electronics a...

Be part of the solution at Technip Energies and embark on a one-of-a-kind journey. You will be helping to develop cutting-edge solutions to solve real-world energy problems . We are currently seeking a Project Quality Managers to be based in Chennai & Delhi Operating Centers, reporting to the Head of Quality India Operating Center. Role & responsibilities Define and implement Project Quality Plan. Ensure implementation of Disciple Quality Plans where applicable. Establishment of an approved Project Internal IMS audit plan and schedule. Define and implement Project quality objectives / KPIs in liaison with Project management. Plan, schedule, conduct / participate in project internal IMS audit...

The Deputy Manager Quality & Patient Safety is responsible for supporting clinical governance across all hospital units by implementing and improving quality systems, coordinating audits, managing data for quality insights, and driving patient safety and clinical improvement initiatives. The role ensures alignment with regulatory standards and facilitates the integration of digital health practices to enhance care delivery and compliance across the organization. Key Responsibilities 1. Quality System Development: Assist in the development, implementation, and continuous improvement of processes and procedures related to the Quality Management System across the organization. 2. Governance Coo...

Leading BPO in CHENNAI Hiring for Sr Quality Analyst International Voice Process Must have minimum 1 year experience in Quality in International BPO in Voice process Must have Experience in International BPO BPO Only Graduate 5 Days Working Cabs in ODD Hours Shifts 24*7 Responsibilities: • Monitors, evaluates and / or audits a sampling of inbound and/or outbound calls and other contact methods including chat and email • Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.) and reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Delivery Team, Client, Account Management, and Resource Unit p...

Role & responsibilities Key Responsibilities: Oversee Customer Satisfaction & Quality (CS&Q) activities within our Basic Metering and Power Quality activities. This will include driving consistency and customer voice into Design for Safety and Reliability (DfSR) program and Software/Firmware Quality fundamentals (SQF). Lead, coach and manage the quality team in alignment with our core CS&Q principles and working with other key R&D groups while doing this. Promote a customer-centric culture by influencing decision-making processes to prioritize customer needs. Define, implement, and manage action plans with regards to our Offer Safety process across our Line of business. Champion Quality Exce...

Responsibilities Monitor inbound/outbound sales calls to ensure compliance with quality standards. • Evaluate sales representatives performance against defined KPIs. • Identify gaps in sales pitch, objection handling, and customer interaction. • Provide timely feedback and coaching to improve performance. • Prepare quality reports and share insights with management. • Work closely with training and operations teams to drive quality improvements. Requirements Qualification: Graduate / HSC with relevant experience. • Experience: Minimum 18 years in Sales QA / Quality Monitoring (BPO/Telecalling/Outbound Sales). • Strong understanding of sales processes and customer interaction standards. • Exc...

Job Description:- Hiring for Sales & Customer Care Quality Analyst for Novac Technology Solutions(Shriram Finance) Job profile: Performs call monitoring and provides trend data to management team. Uses quality monitoring data management system to compile and track performance at team and individual level. Provides actionable data to various internal support groups as needed. Coordinates and facilitates call calibration sessions for call centre staff. Prepares and analyzes internal quality reports for management staff review. . Handle team of Verification dept & Quality Analysts. Requirements: 1+ year of call BPO Customer care & Sales experience, preferably in BFSI/NBFC. Experience into BFSI/...

Job Title: Quality Manager International BPO Location: Noida & Gurgaon Experience Required: 8 to 15 years (Mandatory experience in International BPO) Shifts: Rotational shifts and rotational week offs Employment Type: Full-Time Role Overview: We are seeking a seasoned and strategic Quality Manager to lead and oversee the Training and Quality Assurance functions for our International Voice BPO operations. This role demands a strong leader with a deep understanding of BPO metrics, compliance, performance enhancement strategies, and coaching methodologies. Key Responsibilities: Training Management: Design, implement, and enhance training modules for new hire, refresher, and process-specific pro...