250 Firstsource Jobs - Page 8

Minimum 3-5 years of experience as MIS and Reporting in B2B Collection is mandatory. 100% WFO and night shifts applicable. Proficiency in MS Excel, financial modeling, data analysis tools, DBMS, advance macro skills. Good understanding of OTC Lifecycle, B2B Business. Monitor and manage the collections data from various sources. Ensure the accuracy and completeness of data in the collections management system. Develop and maintain databases and reports related to B2B collections. Generate regular and ad-hoc reports on collection performance, outstanding receivables, and aging accounts. Analyze collection trends, identify issues, and provide actionable insights to improve collection efficiency...

Hi Warm Greetings from Rivera Manpower Services, Currently we are hiring for top MNC Note : Minimum One year Experience is International voice Process is a Must. Please call and book your interview slots: Maria - 9986584828 If not reachable, for further clarification you can drop your resume in WhatsApp to the number mentioned. Designation: Sr. Associate Location: Bangalore CTC: Upto 6LPA Process: International Voice Process(>1y exp) ROLES AND RESPONSIBILITIES Handle inbound and outbound customer calls in a professional and courteous manner. Resolve customer queries, issues, and complaints effectively and promptly. Provide accurate information about products/services, company policies, and p...

Hi Warm Greetings from Rivera Manpower Services, Currently we are hiring for top MNC Note : Minimum One year Experience is International voice Process is a Must. Please call and book your interview slots: Akash- 8884496981 If not reachable, for further clarification you can drop your resume in WhatsApp to the number mentioned. Designation: Process Associate Location: Bangalore CTC: Upto 6.5LPA Process: International Voice Process(>1y exp) ROLES AND RESPONSIBILITIES Handle inbound and outbound customer calls in a professional and courteous manner. Resolve customer queries, issues, and complaints effectively and promptly. Provide accurate information about products/services, company policies, ...

Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- ...

Greetings from Job Shop !! We are hiring for Top BPO Industries / Candidates who are willing to explore for Banking and Telecom Process / Voice or Non Voice - Can Apply Job Role : Banking Non Voice Process Salary : 3.5ctc / 5.5ctc Experience : 1year to 5years Shift : UK / US Shift Working days : 5days working and two day off with transport Location : Bangalore For More Details How to Apply: For More Details Call HR Kounain 7975182692 and 9964080000 Role & responsibilities Maintaining Records: Keeping accurate records of customer interactions, issues, and resolutions. Escalation: Referring complex issues to higher-level support or management when necessary. Sales Opportunities: Identifying op...

Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues ...

Hi, We are hiring for the ITES Company for the Training Manager - Media and Entertainment Role. Overview The Training Manager Media & Entertainment is responsible for designing, delivering, and evaluating training programs focused on media, OTT platforms, YouTube, and related digital products. This role involves collaborating with stakeholders to identify training needs, creating tailored content for diverse audiences, and conducting sessions across multiple formats (in-person, virtual, and on-demand). The manager also monitors training effectiveness, updates materials based on industry trends, and provides coaching support. A strong understanding of media industry tools and platforms across...

Hi, We are hiring for the Leading ITES Company for Mortgage Servicing Profile. Overview The role involves end-to-end management of mortgage loans post-origination, including active servicing, handling default loans, and supporting loss mitigation, foreclosure, and REO processes. It includes delivering strong customer service, resolving inquiries, and maintaining accurate loan records. The position requires coordination with internal teams and external parties (like solicitors and settlement agents) to process payoffs, disburse payments, update loan data, and manage insurance and escrow accounts. Additionally, it includes post-discharge processes like releasing security titles and applying di...

Hi We are hiring for the ITES Company for the Global Benefits Specialist Role. Overview The Global Benefits Specialist is responsible for administering employee benefit programs across regions, including health insurance, NPS, reimbursements, and meal/fuel cards. The role ensures compliance with organizational and regulatory policies, manages benefit deductions aligned with payroll cycles. This position plays a key role in employee engagement by conducting onboarding sessions and hosting regular benefits updates. The specialist leverages platforms like Darwin, Workday, and ServiceNow for benefits processing, reporting, and performance monitoring. Strong communication, stakeholder management,...

Hi, We are hiring for the Leading ITES Company for L1 Network Support profile. Overview This Network Support role focuses on troubleshooting and resolving network and system issues for clients. Key tasks include configuring network services (DNS, DHCP), managing network security (firewalls, threat removal), and handling daily service requests and tickets. The position requires strong communication skills, analytical thinking, and a solid grasp of networking fundamentals. Key Skills: Any Graduate can Apply Minimum 1 year Experience in Networking Support CCNA Certificate would be added advantage To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to Apply and fi...

Hi, We are hiring for Leading ITES Company for Customer Support Role . Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate with min 1 year experience in customer service 2: Proficiency in Kannada / Malayalam / Telugu / Hindi Languages 3: Day Shifts 4: 6 Days Working 5: Immediate Joiners Preferred To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start op...

Hi, We are hiring for Leading ITES Company for Customer Support Role . Overview A Customer Support Specialist , also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Highlights: 1: Graduate with min 1 year experience in customer service 2: Proficiency in Kannada / Malayalam / Telugu / Hindi Languages 3: Day Shifts 4: 6 Days Working 5: Immediate Joiners Preferred Requirement Any Graduates (Full Time) is Mandate Must Read and Speak Kannada La...

Hi, We are hiring for Order Management role in Chennai. Please go through the JD and Apply. We shall call back the relevant profiles Overview Order management within the Order-to-Cash (O2C) process involves handling customer orders from the time they are placed until they are fulfilled and shipped . This includes activities like capturing order details, verifying information, checking inventory availability, and confirming the order with the customer. Job Description : 1. Order Placement and Capture: The process begins when a customer places an order, whether through an online platform, email, or other methods. The order details are then captured and entered into the order management system,...

Hiring for Leading ITES Company In Hyderabad and Bangalore for Customer Support. Interested candidates may apply through Naukri. We shall call back the relevant profiles. Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs ( Night Shift Allowance ) 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers,...

Tech Mahindra is Hiring for UK CUSTOMER SERVICE - VOICE Process. Eligibility : HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Voice). SSC with minimum 1 year of INTERNATIONAL BPO experience. Freshers also Welcome Ex- Employees are welcomed, subject to eligibility. Candidates should be comfortable in working from Office. Location: MUMBAI (MALAD WEST) Designation: Customer Relations Advisor. CANDIDATES WITH GOOD COMMUNICATION SKILLS, DO NOT MISS OUT THE OPPORTUNITY TO EARN GOOD INCENTIVES. CANDIDATES WITH INTERNATIONAL PROCESS EXPERIENCE WILL BE PREFERRED. INTERESTED CANDIDATES CAN CALL/ WHATSAPP CV TO HR on - Pragati 8850664461 OR Rechal 8451973989 Regards, HR Team

Tech Mahindra is Hiring for UK RETENTION VOICE Process. Eligibility : HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Voice). SSC with minimum 1 year of INTERNATIONAL BPO experience. Freshers also Welcome Ex- Employees are welcomed, subject to eligibility. Candidates should be comfortable in working from Office. Location: MUMBAI (MALAD WEST) Designation: Customer Relations Advisor. CANDIDATES WITH GOOD COMMUNICATION SKILLS, DO NOT MISS OUT THE OPPORTUNITY TO EARN GOOD INCENTIVES. CANDIDATES WITH INTERNATIONAL PROCESS EXPERIENCE WILL BE PREFERRED. INTERESTED CANDIDATES CAN CALL/ WHATSAPP CV TO HR on - Yash 7620636678 OR Divya 9921899528 Regards, HR Team

Tech Mahindra is Hiring for UK RETENTION VOICE Process. Eligibility : HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Voice). SSC with minimum 1 year of INTERNATIONAL BPO experience. Freshers also Welcome Ex- Employees are welcomed, subject to eligibility. Candidates should be comfortable in working from Office. Location: MUMBAI (MALAD WEST) Designation: Customer Relations Advisor. CANDIDATES WITH GOOD COMMUNICATION SKILLS, DO NOT MISS OUT THE OPPORTUNITY TO EARN GOOD INCENTIVES. CANDIDATES WITH INTERNATIONAL PROCESS EXPERIENCE WILL BE PREFERRED. INTERESTED CANDIDATES CAN CALL/ WHATSAPP CV TO HR on - Diya 7738138011 OR Shivika 6392610458 Regards, HR Team

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop call John 6362028414 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Job description We are looking for process associate for International voice process who can interact with customers address their concerns, answer their questions and assist them with their needs. also who are able to join immediately Roles & Respo...

Call HR Sadaf On-6362015960 / 9964080000 or visit jobshop.ai to explore other open positions with us Roles and Responsibilities Understand the basic professional standards and established procedures, policies before taking action and making decisions Processing claims and handling calls, as per the process guidelines. Adhering to the service level and understanding Quality & Auditing parameters Assume responsibility for work and coordinating efforts Meeting assigned productivity goals. Adhere to attendance and punctuality norms Acquiring knowledge and skills of related areas of the process Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of...

Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop call Sumaiya on 7406016000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Sumaiya on 7406016000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year exp...

Hi , We are hiring for the ITES Company for Workforce Management. Overview A Workforce Manager is a professional responsible for planning, forecasting, scheduling, and managing staffing resources to ensure that a company especially in call centers, BPOs, customer service, or retail operations can meet its operational and service goals efficiently. To ensure that the right number of people are scheduled at the right times to handle customer demand without overstaffing or understaffing, balancing cost efficiency with service quality. Key Skills: a) Need Experience in Forecasting, Scheduling, Capacity Planning b) Min 1 Year of WFM Lead Experience c) Any Graduate d) Min 3 Years International BPO...

We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills a) Any Graduate b) Minimum 1 Year Voice Support experience in Telecom/ ISP Industry c) Telecom Networking Knowledge d) CCNA Certificate To Apply, WhatsApp 'Hi' @ 9151555419 Follow ...

We Are Hiring For Leading IT MNC in Pune For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills a) Any Graduate b) Minimum 1 year International Customer Voice Support experience is required To Apply, WhatsApp 'Hi' @ 9151555419 Follow the Steps Below: >Click on Start option to...

We Are Hiring For Leading IT MNC in Kolkata For International Voice Process. Please go through the JD and Apply Through Naukri. We shall Call Back Relevant Profiles. Overview A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Skills: a) Any Graduate b) Min 1 Year experience in International Voice Process-Customer Support c) Excellent Verbal communication skills To Apply, WhatsApp 'Hi' @ 9151555419 Follow th...

Hi , We are hiring for the ITES Company for Quality Manager Role. Overview Quality Manager - Voice is to ensure that all voice-based interactions between agents and customers meet company and client standards for service quality, compliance, and customer satisfaction. To monitor, evaluate, and improve the quality of customer interactions over phone calls, ensuring consistency, professionalism, and adherence to scripts, policies, and performance standards. Key Skills: a) Should have prior experience with the Utility domain / service industry b) Overall 10 Years of Minimum experience in Utility Domain/Service Industry c) Graduate d) Should have more than 2 years experience as a Assistant or De...