163 Firstsource Jobs - Page 7

Hiring for Leading ITES Company In Bangalore/Chennai for Customer Support - Blended Process Interview Mode : Virtual Max Salary Chennai : 4.5 LPA Max Salary Bangalore : 3.6 LPA Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: One Side Cab 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

TECH MAHINDRA - HIRING FOR UK Retention Process -FRESHERS/EXPERIENCED Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welc o me to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Freshers 2.90 LPA - Experienced Candidate s : Up to 4 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 7738138011 - Diya Kaur HR Team Tech Mahindra

TECH MAHINDRA - HIRING FOR UK RETENTION PROCESS Key Responsibilities: - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Voice) - SSC with minimum 1 year of INTERNATIONAL BPO experience. Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now : CONTACT : 6392610458 - Shivika Singh Regards HR Team Tech Mahindra

TECH MAHINDRA - HIRING FOR UK RETENTION PROCESS Key Responsibilities: - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - HSC/Graduate with minimum 6 months of INTERNATIONAL BPO experience (Voice) - SSC with minimum 1 year of INTERNATIONAL BPO experience. Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now : CONTACT : 7620636678 Yash OR 9619824774 Amisha OR 9082344785 Shruti Regards HR Team Tech Mahindra

TECH MAHINDRA - HIRING FOR UK Retention Process -FRESHERS/EXPERIENCED Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welc o me to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Freshers 3.35 LPA - Experienced Candidate s : Up to 4.5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 6392610458 - Shivika Singh HR Team Tech Mahindra

TECH MAHINDRA - HIRING FOR UK Retention Process -FRESHERS/EXPERIENCED Key Responsibilities: - Voice Process/Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills LOCATION : Mumbai NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welc o me to Apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - Freshers 3.35 LPA - Experienced Candidate s : Up to 4.5 LPA (depending on your last CTC and performance in the interview and process) Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now: CONTACT: 7738138011 - Diya Kaur HR Team Tech Mahindra

**"Your Gateway to the Best Call Center Jobs in Bangalore Apply with JobShop!"** - Are you looking for a rewarding career in a call center? Look no further! JobShop, Indias largest BPO recruitment company, is offering multiple openings across top companies in Bangalore. Whether you're a fresher starting your career or an experienced professional aiming for growth, we have the right job for you. - Apply once, unlock multiple job opportunities, and get placed with the best employers in the industry. Dont miss your chance to join the leading names in BPO apply today! Job Details: 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift For More Details Call HR Zaiba On-9036246000 or 9964080000 or visit jobshop.ai to explore other open positions with us

Excellent communication required. US Customer Service voice process. We are looking to hire candidates from Gurgaon and for Kolkata location Minimum 6 months of experience is required in International voice process. Customer Service Executive Customer Support Executive - Virtual Interview only Blended process (voice Process) 2 days rotational off. US or Night shift Work From Office Good communication required Immediate joining required Pls call Kokila 9962064796 for more info. Thanks, Kokila 9962064796

Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call bhavna 9884634937 for more info Thanks, Bhavna 9884634937

HI Warm Greetings , We are hiring candidates with 1year of experience in International Voice Process. Shift: US Shifts Immediate Joiners Only Limited opportunities available! Call or WhatsApp: DIVYA - 9513900439 (WhatsApp the CV if number is busy) Call Center Representative will be responsible for performing written and verbal verification of employment. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills. Position Overview: Processing the allocated files for: Verification of Employment- by calling the borrowers Employers and verifying their employment details provided to the client. Evidence of Insurance- by calling Insurance Agencies to get the Hazard Insurance policy updated Payoff Demand- by calling other lenders to get an updated payoff statement for the borrowers previous loan. Essential Job Functions: Processing the allocated files for Verification of Employment/Evidence of Insurance/Payoff Demand Faxing Authorization forms Receiving inbound calls Meeting same day turn times Data Entry, outbound calls, receiving inbound calls ESSENTIAL DUTIES AND RESPONSIBILITIES: Accurately verify employment history for borrowers by following all policies and procedures Analyze data to spot anomalies with the returned verifications. Respond to incoming calls and e-requests timely and accurately Make outbound calls as necessary Meet productivity and quality goals set by the department. Follows all workflows and appropriately document orders. Provides timely and accurate information to incoming customer calls/electronic requests. Assists other team members as needed. Participates in skills training, as requested. Adheres to, and maintains compliance with, all Federal, State, and local laws and Universal policies and procedures. Ensures safety and confidentiality of Employees, property, and data. Performs other related duties as required and assigned. Requirements: Excellent written and verbal communication skills and ability to articulate complex issue Customer Service, Computer Skills, Time Management Experience in US mortgage domain preferred Detail oriented and excellent organizational skills Quick learner to keep up with the fast-paced mortgage industry Able to prioritize multiple tasks and manage time Problem-solver with strong analytical skills Adheres to directives, procedures, and standards Ability to work in a paperless environment Computer proficiency including Microsoft Office Product Suite Candidates must be available to work outside of normal business hours when necessary Flexible to work in night shifts and weekends Regards, DIVYA - 9513900439

HI Warm Greetings , We are hiring candidates with 1year of experience in International Voice Process. Shift: US Shifts Immediate Joiners Only Limited opportunities available! Call or WhatsApp: VIJAY - 9742630123 Call Center Representative will be responsible for performing written and verbal verification of employment. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills. Position Overview: Processing the allocated files for: Verification of Employment- by calling the borrowers Employers and verifying their employment details provided to the client. Evidence of Insurance- by calling Insurance Agencies to get the Hazard Insurance policy updated Payoff Demand- by calling other lenders to get an updated payoff statement for the borrowers previous loan. Essential Job Functions: Processing the allocated files for Verification of Employment/Evidence of Insurance/Payoff Demand Faxing Authorization forms Receiving inbound calls Meeting same day turn times Data Entry, outbound calls, receiving inbound calls ESSENTIAL DUTIES AND RESPONSIBILITIES: Accurately verify employment history for borrowers by following all policies and procedures Analyze data to spot anomalies with the returned verifications. Respond to incoming calls and e-requests timely and accurately Make outbound calls as necessary Meet productivity and quality goals set by the department. Follows all workflows and appropriately document orders. Provides timely and accurate information to incoming customer calls/electronic requests. Assists other team members as needed. Participates in skills training, as requested. Adheres to, and maintains compliance with, all Federal, State, and local laws and Universal policies and procedures. Ensures safety and confidentiality of Employees, property, and data. Performs other related duties as required and assigned. Requirements: Excellent written and verbal communication skills and ability to articulate complex issue Customer Service, Computer Skills, Time Management Experience in US mortgage domain preferred Detail oriented and excellent organizational skills Quick learner to keep up with the fast-paced mortgage industry Able to prioritize multiple tasks and manage time Problem-solver with strong analytical skills Adheres to directives, procedures, and standards Ability to work in a paperless environment Computer proficiency including Microsoft Office Product Suite Candidates must be available to work outside of normal business hours when necessary Flexible to work in night shifts and weekends Regards, VIJAY 9742630123

Hi, US Customer Support associate / Process associate / BPO/ US Shift We are hiring for customer care for US shift for US voice process Hyderabad - Minimum 6 months of experience is required. Roles & Responsibilities:- Listen to customers concerns, issues and questions. Resolve customers concerns and answer customers questions to your best ability. Maintain a positive attitude and calmly respond to customers complaints. Open new customer accounts Refer issues and questions to managers if necessary Qualifications:- - Graduate Freshers Undergraduate with experience can apply - Excellent and fluent communication skills - Freshers to 4 year Experience in any domain Additional Information:- - International Voice Process - 24*7 Rotational shift - 5 days working - Location Chennai & Bangalore Immediate joining is required or short notice is required Pls call bhavna 9884634937 for more info Thanks, Bhavna 9884634937

TECH MAHINDRA - HIRING FOR UK CHAT Process Key Responsibilities: - Chat Process - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills NOTE- ONLY MUMBAI CANDIDATES CAN APPLY Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-12 months of international voice process experience are also welc o me to Apply Shift Requirements: - Candidates should be comfortable working rotational shifts 24*7 Perks and Benefits: - One-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package Apply now - CONTACT: Diya Kaur - 7738138011 HR Team Tech Mahindra