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Firstsource is Hiring - SEMI VOICE Process

Firstsource is Hiring - SEMI VOICE Process

Firstsource

0 - 5 years

0 - 3 Lacs

Bengaluru

Posted:1 day ago| Platform:

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Skills Required

Strong Communication Skills Communication Skills Spoken English Fluent Verbal Communication Interpersonal Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

ROLE & RESPONSIBILITY Handle customer queries via email, chat, and ticketing systems. Perform data entry, processing, and management in company systems. Maintain accurate records and documentation. Follow standard operating procedures and workflow guidelines. Ensure timely and error-free delivery of tasks. Collaborate with internal teams for query resolution and escalations. Maintain confidentiality and adhere to data protection guidelines. Ability to work independently and in a team environment. Flexibility to work in rotational shifts, including weekends if required. Excellent written communication in English. NOTE: NO BTECH, BE, MTECH, MBA, BSC FRESHERS ARE NON-ELIGIBLE TO APPLY WRITE HR 'MANSI' ON THE CVBEFORE SUBMITTING AND CARRY AADHAR CARD WITH YOU

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Firstsource

www.firstsource.com/

Business Process Outsourcing (BPO)

Mumbai

30,000+ Employees

368 Jobs

Key People

K. S. Raghunandan

CEO
Krishan Sagar

Group CFO
Shikha Suri

Chief Marketing Officer
Vinay Kumar

Chief Operating Officer

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