ERP Application Support Analyst Ethics Infotech LLP

0.0 - 3.0 years

0 Lacs

surat, gujarat

On-site

As an ERP Functional Consultant at our company, your primary responsibility will be to provide first-level support for Odoo ERP. This involves handling incoming support requests, addressing issues, and resolving them promptly to ensure smooth operation of the system. You will also assist in configuring Odoo modules according to user needs and business requirements. In this role, you will be required to troubleshoot issues, identify and analyze system bugs and errors, and provide effective solutions to end-users. It is crucial to maintain proper documentation of these issues, solutions, and best practices for future reference. Additionally, you will conduct user training sessions to ensure that all users understand how to effectively utilize the software. Collaboration with cross-functional teams is a key aspect of this role. You will work closely with development, functional, and business teams to identify root causes of issues and drive continuous improvements in the system. Monitoring system performance, optimizing workflows, and suggesting enhancements for better user experience will also be part of your responsibilities. You will be involved in assisting with system upgrades, module updates, and testing of new features. Client interaction is an important aspect of this role, where you will communicate with clients and stakeholders, providing technical assistance and functional guidance as needed. Maintaining detailed records of support requests, resolutions, and system modifications is essential for tracking and reporting purposes. The ideal candidate for this position would have experience ranging from fresher to 1+ years. Knowledge and experience in ERP Functional Consulting and Odoo ERP are preferred. This is a full-time position based in Surat and requires in-person work. Benefits include Provident Fund. As part of the application process, please provide information on your Current CTC, Salary Expectation, Notice Period, and Current Location. If you have the required experience and skills, we invite you to apply for this exciting opportunity to contribute to our team and make a positive impact on our operations.,

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