Senior Help Desk Executive E-CONNECT SOLUTIONS PRIVATE LIMITED

2.0 - 7.0 years

0 - 0 Lacs

chandigarh

On-site

Pen Picture of Candidate The Helpdesk Executive is responsible for providing uninterrupted technical & operational assistance, responsible for L1 & L2 Support, incident resolution, user guidance & escalation management. Job Profile Location : Chandigarh Qualification : BE/B. Tech /BCA/B.Sc. (IT/Computer Science/Electronics)/MCA Min. Experience (in Yrs) : 2 Role & Responsibility 1. Provide first-line support for user-reported issues, including login problems, software errors, and connectivity issues. 2. Facilitate collaboration and communication among cross-functional teams to address and resolve IT-related concerns. 3. Identify and escalate technical issues that require attention from higher...

Posted 2 months ago

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Technical Support Apprentice Trellix

0.0 - 1.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Technical Support Apprentice We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at . Role Overview: Apprentice provides end-to-end technical support for Trellix customers and is responsible for providing technical service of fault recording, diagnosis, problem solving, and resolution delivery for Trellix customer base. Apprentice will rely on their extensive experience and product knowledge, as well as a clear focus on customer service to drive customer success. Key Responsibilities Act as the first ...

Posted 6 months ago

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