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5.0 - 10.0 years
16 - 20 Lacs
Gurugram
Hybrid
We're seeking a Senior Identity Management Security (IMS) Support Engineer (L3/SME) As a Senior Identity Management Security (IMS) Support Engineer (L3/SME), you will act as a Subject Matter Expert and escalation point for complex technical issues. Youll provide leadership, mentorship, and technical guidance to Level 2 engineers while ensuring the security and stability of customer environments. This role requires deep expertise in identity management technologies, strong troubleshooting skills, and a proactive approach to customer service and continuous improvement. At TeKnowledge , your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progressin a place where people lead and tech empowers. Youll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world. Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career developmentensuring you stay ahead in an ever-evolving world. Why Youll Enjoy It Here: Be Part of Something Big A growing company where your contributions matter. Make an Immediate Impact Support groundbreaking technologies with real-world results. Work on Cutting-Edge Tech AI, cybersecurity, and next-gen digital solutions. Thrive in an Inclusive Team A culture built on trust, collaboration, and respect. We Care Integrity, empathy, and purpose guide every decision. Were looking for innovators, problem-solvers, and experts ready to drive change and grow with us. We Are TeKnowledge. Where People Lead and Tech Empowers. Role & responsibilities: Serve as a trusted advisor to customers, delivering expert-level support and guidance. Troubleshoot complex technical issues across diverse environments and technologies. Lead and mentor team members, providing escalation support and training. Own the customer experience and drive successful outcomes with urgency and accountability. Communicate effectively and empathetically with internal and external stakeholders. Ensure timely resolution of support cases to enhance customer satisfaction and retention. Participate in regional weekend and holiday coverage as needed. Contribute to regional and global projects and initiatives. Continuously improve technical and customer service skills. Follow company procedures and fulfill assigned responsibilities with consistency and initiative. Qualifications: Experience : 59 years in technical support and customer-facing roles. Education: Bachelor's degree in Information Technologies or a related discipline (required). Masters degree or technical certifications (preferred). High school diploma (required). Languages: English: Intermediate proficiency. Local language: Professional proficiency. Technical Skills Operating Systems : Microsoft Windows Server, Sun Solaris, Linux, HP-UX, AIX, z/OS Web Servers : Apache, Microsoft IIS, Sun One, Domino, IHS Application Servers : IBM WebSphere, BEA WebLogic, JBOSS Directory Servers : Sun One Directory Server, Microsoft Active Directory, CA Directory, LDAP Databases : Oracle, Microsoft SQL Server Networking & Protocols : TCP/IP, HTTP, DNS, SSL/TLS, NAT, FTP, SSH, Firewalls, QoS, PKI Authentication Protocols : RADIUS, LDAP, NTLM, Kerberos Troubleshooting Tools : Wireshark, tcpdump, browser developer tools Additional Tools & Technologies: Fiddler, Cisco IOS, load balancing, Memory Dump Analysis Endpoint Protection, IDS/IPS, Process Monitor/Explorer Mac OS, SQL, IIS, Apache, scripting Layer 7 API Gateway, Mobile Access Gateway, API developer portal Virtualization/Container tools: VMWare, Azure, AWS, Docker, OpenShift Software Development : Java, C/C++, Shell, Perl, SAML, SOAP, XML, HTML Federated Technologies : Experience with SAML2, OAuth2, OpenID Connect, LDAP (preferred) TeKnowledge is an equal opportunity employer, and we believe in celebrating – diversity, equity, and inclusion. We are committed to building an equitable environment by providing fair employment opportunities in our communities without regard to gender, ethnicity, socio-economic background, disability, marital and veteran status. Our employees join us in adopting, celebrating, and championing our drive towards building an equitable opportunity environment. We do not and will not ask you to send or share with us any sensitive personal data.
Posted 1 week ago
5.0 - 9.0 years
10 - 19 Lacs
Hyderabad
Hybrid
Role & responsibilities experience with data encryption solutions and key management, preferably Hardware Security Modules (HSM) ideally 5 years of hands-on experience with cybersecurity, proficiency in administration of Unix-like operating systems, good understanding of software development lifecycle, knowledge of infrastructure components, such as load balancers, firewalls, databases, system logging, monitoring and alerting, experience with software development tools like GitLab, Azure DevOps etc., ability to solve complex issues, good at problem statement analysis and solution design thinking, confident communicator that can explain technology to non-technical audiences, capable of understanding client needs and translating this into products and services, nice to have: experience with key management in cloud. Preferred candidate profile Tech Engineer for Secure Key Mgmt (HSM)
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
noida, uttar pradesh
On-site
You will be part of a team of experts working on the Crystal Eye Consolidated security platform and XDR technology, dedicated to developing information software solutions and web development solutions with a focus on preventing and addressing security vulnerabilities. As a member of this team, your responsibilities will include collaborating with the team to analyze and translate business requirements into scalable designs and production services, developing software solutions, determining operational feasibility, documenting solutions, developing and installing solutions, improving operations, designing algorithms and flowcharts, testing and deploying systems and applications, troubleshooting, debugging, maintaining and improving existing software, updating job knowledge, and protecting operations. To qualify for this role, you should have 5+ years of experience in designing and developing modular, scalable, and robust software in C/C++ or other programming languages, expertise in Object-Oriented Software Design and methodologies, knowledge of Linux system-level programming and operating system internals, experience in Linux multi-process and multi-threaded user space and/or kernel programming on x86, scripting skills with Bash and Python, experience with SQL Server, Mongo, and database optimizations, background in firewalls, VPNs, Proxy, IPS/IDS, and Web content filtering, knowledge of layer 2/3/4 networking protocols and concepts, experience with Agile Software Development methodologies, passion for software engineering with strong attention to detail and code quality, experience in GIT, experience with unit testing frameworks, excellent English communication skills, ability to work well in a team, proactive and independent mindset, self-driven and quick learner, energetic, enthusiastic and self-motivated. Additionally, you should have the ability to obtain and maintain a Police Clearance. This position is located in Noida, Uttar Pradesh, India.,
Posted 1 week ago
10.0 - 12.0 years
10 - 12 Lacs
Coimbatore
Work from Office
Role & responsibilities 1.Troubleshooting technical issues and providing support to users. Overseeing the day-to-day operations of IT systems, including networks, servers, and end-user devices. 2. Planning, executing, and monitoring IT projects, ensuring they align with organizational goals and deadlines. 3. Managing IT budgets, including hardware and software purchases. 4. Maintaining security policies, firewalls, and intrusion detection systems to protect data and systems. 5. Ensuring IT systems and processes comply with relevant regulations and security standards. 6. Ensure compliance with legal and regulatory requirements related to IT and data protection. 7. ERP (WFX) & MES tools Implementation. 8. Provide training to end-users and departments. 9. Collaborating with department heads, participating in discussions to understand the specific requirements of different departments. Preferred candidate profile We are looking for a highly skilled and motivated IT Manager to lead the daily operations of our IT department. The ideal candidate will manage infrastructure, ensure IT system security, Implement IT applications, lead technical teams, and implement innovative technology solutions that align with our business goals. Preferred Certifications: ITIL
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
ahmedabad, gujarat
On-site
You are invited to join our team as a Network Engineer in Ahmedabad. The ideal candidate should possess 2 to 4 years of experience with a strong background in CISCO networking technologies. Your responsibilities will include designing, implementing, and troubleshooting complex network infrastructures based on CISCO technologies. You will be configuring and troubleshooting CISCO routers, switches, firewalls, and other networking devices. Monitoring network performance, identifying issues proactively, ensuring network security, and compliance with industry standards and regulations will also be part of your role. Moreover, you will be providing training and support to other IT staff and end-users. You should have extensive knowledge of CISCO networking technologies including routers, switches, firewalls, VPNs, STP, VTP, VLAN, EIGRP, BGP, IPsec, SSL, FlexVPN, DMVPN, Layer-2 & Layer-3. Experience with network protocols such as TCP/IP, OSPF, BGP, and MPLS is required. Furthermore, familiarity with network monitoring tools and software such as SolarWinds, PRTG, or Nagios is a plus. A strong understanding of wireless technology (Cisco WLC, Cisco AP, Unifi) is desired for this role. If you are passionate about CISCO networking technologies and have a solid background in network engineering, we look forward to receiving your application.,
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
haryana
On-site
As a Network Administrator at Assystem Stup, you will play a crucial role in fully supporting, configuring, maintaining, and upgrading branches network in coordination with HQ. Your responsibilities will include keeping an eye out for needed updates, supporting and administering all third-party network-related applications, ensuring network security and connectivity, monitoring network performance, and testing for weaknesses. You will also be responsible for resolving problems reported by the local Level 2 Support Team, defining network policies and procedures, specifying system requirements, and designing solutions in coordination with HQ. Additionally, you will be managing all contract aspects with our network-related suppliers and preparing and presenting a monthly network/security report to the HQ. Your qualifications for this role include mandatory CCNA certification, with CCNP being optional. You should have experience in Azure networking, Cisco environments, and Fortinet Solutions, especially firewalls. The ideal candidate will have a minimum of 6 years of experience and possess advanced knowledge of Fortinet and Cisco networking. You should be proficient in managing all company W/LAN, WAN, IPSEC, LAN2LAN, and MPLS networks, with proven experience in a network administrator role. Hands-on experience in networking, routing, firewalling, and switching is essential, along with excellent knowledge of best practices around management, control, and monitoring of network infrastructure. Experience with firewalls, switches, IPSEC, and SSLVPN implementation, troubleshooting, and problem resolution is required. You should also have the ability to set up and configure network environments from scratch, along with strong organizational, prioritization, and multitasking skills. At Assystem Stup, we are committed to equal treatment of candidates and promote diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative solutions. Your skills, talent, and ability to dare are what truly matter bring your unique contributions and help us shape the future.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
The Network Engineer is responsible for the installation, maintenance, support, and enhancement of the Company's network infrastructure, including areas such as network, security, wireless, Unified Communications, and Data Center. You will implement, configure, and support enterprise network systems globally and adhere to all Service Level Agreements established with the user community. It is essential to create reports, establish operational guidelines, and implement business continuity practices for network management. Additionally, you will support the data center environment, monitor network performance, diagnose network issues, and provide both emergency and scheduled maintenance. Furthermore, your responsibilities will include maintaining network configurations, updating the Information Systems staff and customers on issue resolutions, participating in strategic initiatives, evaluating network system upgrades, and securing network resources. You will also create and maintain automated systems and procedures for network operations, assist the Service Desk staff in streamlining daily operations, and coordinate with the user community for network upgrades and maintenance schedules. It is crucial to minimize downtime impact on users through accurate planning of scheduled downtimes and quick problem resolution for unscheduled downtimes. You must follow established standards for writing and documenting projects and network configurations, contribute to the development of new standards, participate in a 24/7 department on-call program, and work on special assignments as they arise. Your knowledge, skills, and qualifications should include supporting global sites utilizing various technologies, network security technologies, wireless network technologies, Unified Communications, standardized processes, and operational automation. Additionally, you should possess strong customer service, communication, analytical, problem-solving, collaboration skills, and the ability to work effectively under pressure and handle multiple priorities simultaneously. To be eligible for this role, you must have a Bachelor's degree in Computer Science, Information Systems, a related IT field, or equivalent work experience, along with a minimum of 5 years of experience in network engineering. Possessing network-related certifications (CCNP, PCNSE, etc.) and experience with network technologies and products from Cisco, Palo Alto, Meraki, Cisco Unified Communications, LAN/WAN acceleration, load balancers, and Wifi technologies is preferred. You must also meet minimum qualifications such as being 18 years of age, passing a pre-employment drug screen, and background check. This role may require travel less than 5% of the time and involves largely sedentary work in a professional office environment while using standard office equipment.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
You have the opportunity to join as a Splunk Enterprise Security specialist with 5-8 years of experience in Hyderabad. You will be responsible for integrating Splunk with various security tools and technologies across different domains such as Process Control Domain/OT and Operations Domain/IT. Your role involves administering and managing the Splunk deployment to ensure optimal performance, implementing Role-Based Access Control (RBAC), and developing custom Splunk add-ons for log management. Collaboration with the SOC team is crucial as you will work together to understand security requirements and objectives, and implement Splunk solutions to enhance threat detection and incident response capabilities. Your tasks will include integrating different security controls and devices like firewalls, EDR systems, Proxy, Active Directory, and threat intelligence platforms. You will be responsible for developing custom correlation searches, dashboards, and reports to identify security incidents, investigate alerts, and provide actionable insights to SOC analysts. Additionally, creating efficient custom dashboards for various teams to support security risk investigations and conducting threat hunting exercises using Splunk will be part of your role. Furthermore, you will contribute to the development and refinement of SOC processes and procedures by leveraging Splunk to streamline workflows and enhance operational efficiency. Implementing Splunk for automations of SOC SOP workflows will also be within your responsibilities. To excel in this role, you should have experience in designing and implementing Splunk Enterprise Security architecture, integrating with security tools and technologies, security monitoring, incident response, security analytics, and reporting. Collaboration, communication, and the ability to manage Splunk Enterprise Security effectively are essential requirements. You will also be involved in migrating/scaling the Splunk Environment from Windows to Linux to improve performance, reliability, and availability. Moreover, you will implement and integrate the SOAR platform (Splunk Phantom) and User Behavior Analytics (Splunk UBA/UEBA) with the existing Splunk Infrastructure to enhance operations with automations.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
maharashtra
On-site
At MoneyGram, we connect the world by making cross-border money transfers seamless, affordable, and secure for everyone. We are currently looking for an Integration Solution Consultant to join our team. As an Integration Solution Consultant at MoneyGram, you will play a vital role in consulting with Partners, Product Management, Product Development, Application Support, MoneyGram Operations, and other IT and Sales teams. Your responsibilities will include providing technical consultation and support, project management, and in-depth technical education on MoneyGram's integrated services. This will involve working on various integration projects such as Direct Sends, Money Transfer Data Files (MTDF), Biller set-ups (batch and real-time), standard Agent Connect, and other integration support as required. You will collaborate with regional counterparts to understand partner needs, document specific requirements, and configurations. Additionally, you will develop project plans, manage budgets, timelines, and provide status reporting for each integrated partner installation. It is crucial to consider Compliance, Regulatory, and Legal obligations while aligning integration needs. You will be responsible for facilitating testing with partners and managing the life cycle until the final certification of the interface or integration. Your key responsibilities will include providing detailed consultation and technical education to MoneyGram's partners and regional teams, project management for new installations, creating implementation and support plans, ensuring accurate partner set-up in production and test environments, preparing and executing final user testing, reviewing technical documentation/specifications, and working closely with internal departments and regional teams to provide consultation support and expertise. To be successful in this role, you should ideally have a BS/BA degree or relevant education and experience in technical and business product management. You should possess 5 - 7 years of experience with specific knowledge of Java, .NET, XML technologies, and web technologies. Strong communication skills, project management expertise, organizational and analytical skills, and the ability to work independently and in a team environment are essential. Experience with operational and process development, managing technology projects, and interacting with all levels within an organization would be advantageous. Joining MoneyGram offers you comprehensive health insurance, life and accident insurance, community service days, tuition reimbursement, transfer fee reimbursement, employee assistance program, employee referral program, and remote work flexibility. We are a global financial technology leader dedicated to empowering consumers and businesses worldwide to send and manage money efficiently. If you are looking to make a difference and grow professionally in a challenging yet rewarding environment, MoneyGram is the place for you. Apply now and be part of our dynamic team! Location: This position is based in India with remote flexible options available. About MoneyGram: MoneyGram International, Inc. is a global financial technology leader facilitating money transfers across over 200 countries and territories. Headquartered in Dallas, Texas, MoneyGram is renowned for its innovative culture and commitment to excellence. Thank you for considering a career with MoneyGram!,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
haryana
On-site
As a Security Incident Analyst L3 at our client site in Gurugram, you will play a crucial role in incident response, threat analysis, and security operations. Your responsibilities include leading the response to high-severity incidents, conducting advanced threat analysis, administering security tools, and mentoring junior SOC analysts. This position requires a minimum of 5 years of experience in a Security Operations Center (SOC) or Incident Response role, along with expertise in SIEM administration, network security, and incident detection. A strong knowledge of security tools such as SIEM platforms (QRadar, Splunk), EDR tools (CrowdStrike, Carbon Black), and IDS/IPS is essential. Additionally, you should have experience in correlating threat intelligence with incidents and recommending preventive measures. A bachelor's degree in Computer Science, Cybersecurity, or a related discipline is required. If you are proactive, technically proficient, and enjoy tackling complex security challenges, we encourage you to apply by sending your updated resume to recruitment@nurturehrm.com. This is a full-time position located in Gurugram with a competitive compensation package ranging from 12 to 13 LPA.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
maharashtra
On-site
As a Network Engineer, you will be responsible for diagnosing and resolving technical issues related to hardware, software, and networks. Your primary tasks will include installing and configuring new hardware, software, and network devices to optimize performance. Monitoring and maintaining the overall health and performance of computer systems and networks will also be a key part of your role. Additionally, you will provide technical support to users, addressing inquiries and offering guidance. It is essential to document technical procedures, solutions, and knowledge for future reference and collaboration. To excel in this position, you should have 8-10 years of experience in network engineering or a related field. A strong understanding of computer hardware, software, and networking concepts, including firewalls and Active Directory, is required. Excellent problem-solving skills and the ability to quickly identify and resolve technical issues are crucial. You should also have a proven ability to analyze complex technical problems and determine root causes. Exceptional written and verbal communication skills are necessary to effectively engage with colleagues and clients. This is a full-time position with benefits that include paid sick time, paid time off, and Provident Fund. The work schedule is during the day and morning shift, and the work location is in person. The expected start date for this position is 01/09/2025.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
As a member of Oracle Cloud LIFT, you will play a crucial role in guiding customers from concept to successful cloud deployment. Your responsibilities will involve shaping architecture and solution design with best practices and experience, owning the delivery of agreed workload implementations, validating and testing deployed solutions, and conducting security assurance reviews. You will have the opportunity to work in a fast-paced, international environment, engaging with customers across various industries and regions. Collaboration with peers, sales, architects, and consulting teams will be essential in making cloud transformation a reality. In this role, your main focus will be on hands-on experience creating landing zones for cloud platforms like OCI, Azure, GCP, or AWS. You should possess expertise in cloud compute and storage technologies, cloud networking, firewalls, and hardening cloud security postures. Additionally, experience with Windows, Linux, and other operating systems on the cloud, as well as expertise in production VM migration and Disaster recovery, are key skills required. You will also need to have hands-on experience using Infrastructure as Code tools like Terraform, Ansible, and automation pipelines such as GitHub Actions, GitLab CI, or Jenkins. Effective communication and presentation skills are crucial, along with the ability to analyze problems, identify solutions, and make decisions. A willingness to learn, adapt, and grow professionally is highly valued. While not mandatory, it would be advantageous to have experience with containerization technologies like Docker, containers, OpenShift, and Kubernetes, as well as a good architectural understanding of technical aspects of a cloud solution including networking, security, resilience, and connectivity. Experience in Multi-cloud solutions and Virtualization (VMware, Hyper-V, KVM) would also be beneficial. Engaging with Technical Sales Teams, prospects, and customers to ensure business needs can be addressed with OCIs capabilities is part of the role. Keeping up to date with new OCI-based solutions or capabilities, understanding functionality and interoperability of solutions across the OCI portfolio, and possessing OCI Certification Foundation / Architect / Professional are considered added advantages. As you embark on this career journey at Oracle, operating at the IC3 level, you will have the opportunity to contribute to the cutting-edge cloud solutions that Oracle offers. With a rich history of innovation and commitment to an inclusive workforce, Oracle provides global opportunities that prioritize work-life balance, competitive benefits, flexible medical, life insurance, and retirement options, and support for community engagement through volunteer programs. Oracle is dedicated to inclusivity, ensuring that people with disabilities are included at all stages of the employment process. If you require accessibility assistance or accommodation for a disability, please reach out to us at accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Security Managed Services Engineer (L2) at NTT DATA, you will play a crucial role in ensuring the security of our clients" systems. You will be responsible for conducting regular assessments of deployed security solutions to identify vulnerabilities and recommending and implementing enhancements based on your findings. Your expertise in endpoint protection methods and cybersecurity technologies, including adaptive technologies, antivirus, firewalls, and intrusion detection systems, will be essential in this role. In this position, you will proactively monitor, identify, investigate, and resolve technical incidents and problems to restore service to clients efficiently. Your primary objective will be to review client requests or tickets, applying your technical and process knowledge to resolve them without breaching service level agreements (SLAs). Additionally, you will provide second-line support for incidents and requests with a medium level of complexity, ensuring that our clients receive timely and effective solutions. Your role may also involve contributing to or supporting project work as needed, further expanding your skills and expertise in the field of security managed services. You will be expected to demonstrate a strong knowledge and a minimum of 5 years of hands-on experience in at least 3 areas of security, such as Antivirus (EPP), EDR (Endpoint Detection & Response), Anti-APT (Anti-Advanced Persistent Threat), and Trellix/HIPS. As part of your responsibilities, you will install, configure, and maintain the software and hardware of EPP, EDR, HIPS, and Anti-APT solutions, responding to tickets in accordance with SLA guidelines. You will record, track, and document the request problem-solving process, including actions taken, and analyze and fix risk and scan logs. Moreover, you will assist in new hire training for basic IT needs and interact with OEM for any incident resolution. To be eligible for this role, you should hold a CCNA certification, while a CCNP in Security or PCNSE certification would be considered advantageous. Additionally, you should have a moderate level of relevant managed services experience in handling Security Infrastructure, knowledge of ticketing tools (preferably ServiceNow), working knowledge of ITIL processes, and experience collaborating with vendors and third parties. NTT DATA is an Equal Opportunity Employer that values diversity and inclusion in the workplace. Join our global team and continue to grow, belong, and thrive in an environment that encourages you to seize new opportunities and challenges, expand your skills, and prepare yourself for future advancements in your career.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
hyderabad, telangana
On-site
You will be joining Vitel Global Communications Pvt Ltd, a leading provider of VoIP services known for delivering high-quality communication solutions to businesses and individuals globally. As a Technical Support Engineer based in Hyderabad, Telangana, your main responsibility will be to offer technical assistance for VoIP-related issues through phone calls and emails. You are expected to diagnose and resolve various VoIP problems, such as call quality issues, connectivity problems, and configuration errors. Moreover, you will assist customers in setting up, configuring, and maintaining VoIP systems while also monitoring and ensuring the optimal performance and uptime of the VoIP infrastructure. Collaboration with internal teams to escalate and resolve complex technical issues is a crucial part of your role, in addition to documenting and tracking customer interactions and technical issues in the support ticketing system. Regular system checks and preventative maintenance activities will be required to avoid service interruptions. To excel in this position, it is essential to stay updated with the latest VoIP technologies, trends, and best practices. Providing training and guidance to customers on VoIP system usage and features is also part of the role. The ideal candidate should possess CCNA Voice / CCNP Collaboration certifications along with a sound understanding of TCP/IP, routers, switches, firewalls, SIP, RTP, H.323, LAN, WAN, and VOIP technologies. This position offers the opportunity to work in a dynamic environment and contribute to the growth and success of Vitel Global Communications Pvt Ltd.,
Posted 1 week ago
5.0 - 8.0 years
25 - 30 Lacs
Mumbai, Delhi / NCR, Bengaluru
Work from Office
An expert who can lead technology and software development in a large-scale product Experience in networking domain with gRPC, firewalls, DNS and on-prem to cloud connectivity Ability to analyze requirements and prepare design documents (HLD/LLD) using C++ programming language Experience working with Windows .NET, C# and C++, REST API and Windows Services Excellent communication skills, both spoken and written Clearly articulate estimates for defect fixes and new features Experience working with software connecting with camera devices Location-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad Remote
Posted 1 week ago
3.0 - 5.0 years
4 - 6 Lacs
Hyderabad, Jubilee Hills
Work from Office
Working hours: Night shift 6.30 PM to 3.30 AM (Can be flexible in timing) Working Monday to Friday. We're looking for a Senior Network Engineer. Reporting to the Network Manager, our ideal candidate is out-of-the-box ready and motivated to keep themselves on task. You'll also work to proactively reduce recurrence of technical problems utilising standards, procedures, processes and best practices. This position supports a highly-available, network infrastructure. You'll be part of a team resolving installation, configuration, connectivity and application problems expeditiously to eliminate and/or minimise down time. Responsibilities: Install, configure, maintain, optimise, and troubleshoot network hardware globally. Ensure enterprise-wide network scalability and performance through performance monitoring, logging, packet analysis, and event correlation. Create designs for network infrastructure and specifications for individual devices and communications circuits. Create and maintain documentation of network design and modify to ensure network infrastructure is secure, reliable and scalable. Responsible for designing and executing all network upgrades required to allow for rapid company growth. Update and tune corporate firewalls Ensure network meets all required security standards and government regulations. Ensure firmware updates are deployed in a timely manner to mitigate risk. Maintains skills by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations. Develop project roadmaps, plan and implement project timelines, establish test plans, and recommend and implement new network technologies. Work with vendors, operational users, and technical personnel in a cross-team capacity. Requirements: Bachelor's Degree preferred. 3+ years' experience in a broad scope Network Engineer role. Experience with firewalls, VPN technologies, monitoring systems, and Wi-Fi. QoS experience. AWS Certified Advanced Networking certification a plus, but not required. Experience with dynamic routing protocols such as BGP and best practices for availability and performance. AWS experience in setting up VPC, Transit Gateways, etc. Experience with Networks Firewalls. Cisco Certification (CCNA or CCNP) a plus, but not required. Experience with internet architectures including multi-homing with ISPs, traffic engineering through manipulation of BGP attributes and best practice in peering. Understanding of VoIP support systems on a network Scripting, such as PHP a strong asset. Limited travel may be required, including internationally. Ability to provide support during off-hours and during incident situations.
Posted 1 week ago
1.0 - 6.0 years
4 - 7 Lacs
Bengaluru
Work from Office
About Eurofins: Eurofins IT Solutions India Pvt Ltd (EITSI) is a fully owned subsidiary of Eurofins and functions as a Global Software Delivery Center exclusively catering to Eurofins Global IT business needs. The code shipped out of EITSI impacts the global network of Eurofins labs and services. The primary focus at EITSI is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers. Job Description Full Job Description: Title: Associate/ Senior Associate Location: Bangalore Job Description : Eurofins is seeking a friendly, enthusiastic, self-motivated individual to be responsible for supporting the technical needs our customers across North America which includes but is not limited to troubleshooting and resolving customer hardware, software, printing and general network connectivity issues. Support ranges from simple How To questions, to complex technical issues. This position requires a high degree of customer service, emotional intelligence, empathy and listening skills. It also requires the ability to fully capture all issues thoroughly in writing. Support includes hardware, software, printing and general network connectivity issues. Service Desk monitors the progress of all incidents/requests until closure (End-to-End Management). Service Desk is also instrumental in handling outages and keeping our customers informed. The responsibilities of this position periodically change and therefore, each Service Desk teammate must be open-minded and be considered a change agent. Responsibilities: Maintain the highest possible level of customer service Act as a role model for your peers Be the first point of contact for customers seeking assistance via phone, email, chat, or possibly in person Create tickets for every issue you work on Thoroughly document all tickets for all work performed Attach knowledge used to each ticket Attempt to resolve all customer questions or issues at that first point of contact Update all tickets in a timely manner Maintain Service Level Agreements (SLA) for all ticket types Search for and utilize knowledge for all support issues using all resource available which may include knowledge base documents, subject matter experts, email, chat, SharePoint, vendor websites, Microsoft and other forums and especially, Google search Remote into end user devices whenever possible to help identify root cause and solve customer issues more quickly as well as creating teachable moments for customers Computer technician Assist with remote installing and/or general support of laptops, desktops, printers, monitors, mice, keyboards, cabling, docking stations, peripherals, cell phones and other end user technologies. Work with vendors to support our customers with installation, maintenance or support of instruments, special devices, balances and other equipment used by our laboratories Submit service requests with vendor(s) as needed for hardware/software repairs Support for File-Xchange, Bomgar, Remote Desktop, 2-Factor systems such as Symantec VIP and MS Authenticator, McAfee Enterprise products, Security Applications, Microsoft Office applications, Adobe applications and so much more Operating System Support Windows 10 & 11 Microsoft O365 Support Including Office, Visio, Project, Azure, Intune, Teams, etc. Troubleshooting device connectivity, access and security Troubleshooting basic Bitlocker and encryption issues General Active Directory Use Resetting passwords, unlocking accounts, setting up home drives, adding, removing or creating security groups, adding or removing computer accounts, etc. PC/Laptop Imaging Utilizing MECM and other imaging tools, assist with remote imaging of laptops, desktops and instrument PCs General Networking Troubleshooting network connectivity issues for both Ethernet and Wireless. Cisco and/or Jabber phone systems Basic knowledge for setting up numbers, changing user display names, setting up voicemail boxes and related Printing Support Adding or removing printers from a print server, troubleshooting printing issues for our customers, installing and configuring both network and local printers, setting up address books, updating passwords on shared printing accounts, troubleshooting failed print jobs and other printing issues Act as a mentor for your peers Assisting them with their tickets, helping them search for knowledge, assisting with their documentation, guiding them towards solutions and/or verifying Assignment Groups prior to dispatch Assist with the onboarding and training of new employees Reviewing and assigning tickets Reviewing misdirected tickets and/or customer complaints Look for and make recommendations for process improvements and efficiencies Report to your group leader all issues that could significantly impact the business Develop training materials, curriculum and provide training as requested Work on or run special projects as assigned Knowledge document development Create written step by step documentation, submitting them as Drafts into the SN Knowledgebase, updating and/or retiring knowledge, etc. Create templates for self and teammates to aid with streamlining support Teach others how to write knowledge documents, templates and related Occasionally schedule, run or manage meetings, huddles and related Identify and manage outages or other high call volume situations Inform peers, managers, create templates on the fly for completing the incident form, create notices for the Service Portal, add/remove messages on the call center IVR system, etc. Run reports, develop reports and manage dashboards as needed Act as a technical lead providing advanced support to teammates, managers, customers, project teams and more for everything Occasionally review resumes and make recommendations Maintain a calm and composed attitude when tensions are high Meet or exceed all performance metrics for this role Occasional travel 24/7 support with night and weekend support. Provide occasional on-call support Other duties as assigned Skills and Relevant Experience: 1-6 yr. of Service Desk support w/increasing responsibilities 1-6 yr. of Knowledge Management experience with creating, updating and maintaining knowledge articles and libraries 1-6 yr. of ServiceNow or other incident tracking tools Intermediate knowledge of ITIL concepts: Incident, Request, Problem, Knowledge, Configuration and Change management. Major Incident, outages, Dashboards, reporting, parent/child, etc. 1-6 yr. of computer technician/repair Repair/replacement/support of PC, laptops, UPSs, racking network equipment, printers, phones and other general IT equipment 1-6 yr. of Windows 10/Windows 11 technical support solving issues: drivers, certificates, group policies, permissions and How To questions. 1-6 yr. of MS O365 support - Including Project, Teams, Visio, Azure, Intune, SharePoint and web apps Must be a master at searching for knowledge to troubleshoot complex technical issues as well as unfamiliar applications (Google, Microsoft forums, vendor websites, etc.) Knowledge and ability to remotely install and/or support/triage computers, laptops, printers, peripherals, etc. Able to diagnose and creatively find information in order to resolve issues when there may not be any written instructions Ability to remotely support all customer needs and respond appropriately when additional assistance is needed Knowledge and ability to remotely install and/or support/triage computers, laptops, printers, peripherals, etc. Knowledge of using PowerShell and related scripts Knowledge and understanding of Active Directory Knowledge and understanding of networking concepts: TCI/IP, Vlans, Ethernet, wireless, routers, switches, firewalls, connectivity, racking equipment, cabling Knowledge of Servers: file servers, print servers and application services Knowledge of Home Drives, setting up network shares, setting permissions within AD for file shares and related Basic knowledge of Bitlocker and file encryption Knowledge of Cisco and Jabber phone systems, usage and configuration of phone numbers, voicemail boxes and related Advanced written communication skills Able to write in complete sentences, paragraphs and organize thoughts as well as fully document ticket notes accurately describing the Who, What, Where, When, Why, How, etc. Verbal communication skills - Able to accurately convey information, concepts, ideas and more to/with customers, peers, managers, business owners, etc. Must be very well organized and able to prioritize work including staying current with your inbox, ETQ trainings/readings, Learning Center assignments, etc. Ability to multi-task (projects, tickets, tasks, etc.) Ability to work independently with little management oversight Must be willing to spend time for continuous self-education and improvement Conflict resolution Very strong ability to recognize possible conflict with customers, peers, management or others and work towards compromise and resolution Have an understanding that everyone is your customer Possess an attention to detail and follow through High level of professionalism and the ability to maintain confidentiality NOTE : Responsibilities and required skills will increase with each job title Other Qualifications Considered: HDI Desktop Support Technician Certification (or equivalent) HDI Technical Support Professional Certification (or equivalent) ITIL 4 Foundations A+, Network+, Security+, Fundamentals+ Azure Microsoft Microsoft MCP and/or MTA Microsoft 365 Intune, SSCM/MECM Qualifications Bachelors Degree
Posted 1 week ago
4.0 - 6.0 years
4 - 6 Lacs
Noida
Work from Office
Role & Responsibilities: Lead the system architecture design for scalable and secure infrastructure across cloud and on-prem environments. Design and manage virtualized environments using VMware , including provisioning, clustering, and resource optimization. Work with Dev and Ops teams to integrate PHP-based systems into robust and fault-tolerant server environments. Architect secure networking solutions, manage firewalls, VPNs, and endpoint policies. Oversee Linux/Windows server deployments, patching, and monitoring. Plan and implement disaster recovery, backup strategies, and failover systems. Collaborate with product teams to ensure system readiness for high-availability and data-intensive applications. Audit infrastructure, recommend optimizations, and enforce IT policies and security best practices. Preferred Candidate Profile: 510 years of experience in system architecture or infrastructure design roles. Strong knowledge of PHP-based deployments and full-stack web environments . Expertise in VMware ESXi/vCenter , virtualization concepts, and resource optimization. Proven experience in firewall configuration , network topology , and secure routing . Familiarity with tools like pfSense, Fortinet, MikroTik, or similar is an advantage. Working knowledge of Linux server environments, Apache/Nginx, MySQL, and scripting (Bash/Python). Excellent analytical and troubleshooting skills. Certifications like VMware VCP, RHCE, or Cisco CCNA/CCNP are a plus.
Posted 1 week ago
13.0 - 17.0 years
0 Lacs
ahmedabad, gujarat
On-site
As a Delivery Support & Coordination professional, you will be responsible for assisting in the day-to-day management of ongoing cybersecurity projects, including assessment, implementation, or operations. You will play a key role in maintaining project trackers, action logs, SLA dashboards, and delivery documentation. Tracking task-level progress across internal teams and external partners will be a crucial part of your role. Additionally, you will participate in client calls and internal reviews as a support owner. In the realm of Governance & Reporting, you will be expected to prepare reports, presentations, and dashboards for both internal and client stakeholders. You will ensure the accuracy and timely submission of status updates, metrics, and incident logs. Keeping risk and issue logs updated and following up on closure will also fall under your purview. Your role will also involve Process Adherence & Quality Control where you will be required to ensure compliance with internal delivery frameworks, SOPs, and documentation standards. Supporting delivery audits, knowledge management, and quality control initiatives will be part of your responsibilities. You will have the opportunity to learn and apply ITIL/NIST/ISO 27001 delivery principles under guidance. For this role, the must-have qualifications include a minimum of 3 years of experience in cybersecurity, IT operations, or project coordination. A strong interest in OT/IT security domains and service delivery is essential, along with a good understanding of cybersecurity concepts such as firewalls, IAM, and incident response. Excellent communication, documentation, and task-tracking skills are a must, along with a strong problem-solving orientation and willingness to work in client-facing settings. Preferred qualifications for this role include a Bachelor's degree in Computer Science, IT, Electronics, or equivalent. Certifications such as ISO 27001 Foundation, ITIL Foundation, or any entry-level security certification are preferred. Exposure to industrial systems, SCADA, or SOC tools would be considered a plus.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
maharashtra
On-site
As a candidate for the RDS JD position at Birlasoft, you will play a crucial role in managing computer systems, applications, and mobile devices. Your responsibilities will include installing, configuring, and maintaining these systems to ensure optimal performance and security measures. You will also be tasked with developing solutions to enhance the end-user computing experience and providing technical support to users in utilizing computer equipment and software effectively. In addition to managing the desktop environment, including updates and patches, you will collaborate with IT teams and vendors to address complex technical issues. It will be essential for you to adhere to company IT policies and security protocols while designing and implementing MacOS environments. Troubleshooting and resolving hardware, software, and network issues specific to Mac systems will also be part of your daily tasks. Furthermore, you will administer and manage Apple devices using Mobile Device Management tools like Jamf or Intune. Deploying software updates, patches, and security configurations across Mac devices will be crucial, along with providing technical support and training to end users for Mac systems and applications. Collaboration with cross-functional IT teams to integrate Mac devices with existing systems and workflows is also expected. Your role will involve providing advanced technical support for end-user computing devices, including desktops, laptops, mobile devices, and peripherals. Managing device configurations, updates, and security policies using tools like SCCM, Intune, or similar endpoint management systems will be part of your routine. You will also support onboarding and offboarding processes, including account setup and device deployment, while collaborating with Level 1 support teams for issue escalation and resolution. Moreover, your familiarity with networking fundamentals, including VPN, firewalls, and identity services such as Active Directory, Azure AD, or other IAM platforms will be beneficial. Your knowledge of Single Sign-On, Multi-Factor Authentication, and password management systems, along with troubleshooting access control and user authentication issues, will be essential in this role. Experience with directory services like Active Directory and cloud-based identity solutions such as Azure AD and AWS IAM will also be valuable. In summary, as the RDS JD - English, Portuguese, Spanish at Birlasoft, you will be at the forefront of managing and optimizing computer systems and applications to ensure a seamless end-user computing experience. Your technical expertise and collaborative skills will be instrumental in resolving complex technical issues and enhancing the overall IT environment for the organization.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
siliguri, west bengal
On-site
As a Technical Support Specialist, you will be responsible for providing timely and effective technical assistance to customers. Your main duties will include troubleshooting and resolving technical issues related to the product, installing and implementing new programs, upgrading operating systems and hardware, taking data backup, and conducting recovery processes. You will also be required to analyze customer problems, diagnose root causes, and implement solutions promptly to resolve issues. Maintaining a professional and courteous demeanor in all customer communications is essential, along with keeping customers proactively informed about the progress of issue resolution. Developing a deep understanding of the product or service offerings is crucial to providing accurate and relevant support. It is important to stay updated on product changes, updates, and new features to better assist customers. In situations where technical issues are complex, you will need to escalate them to the appropriate teams within the organization for further investigation and resolution. Following up with customers to ensure that escalated issues are resolved satisfactorily is also part of your responsibilities. Additionally, you will be responsible for gathering feedback from customers regarding their experiences with the service provided. Collaboration with cross-functional teams, including logistics, is essential to ensure defective or unused parts are returned promptly after the call. You should also be able to check environmental parameters such as earthling for the proper functioning of the product. To qualify for this position, you should have a Diploma/Degree and 1-3 years of relevant experience. Knowledge of desktop operating systems like MS Windows, product problem symptoms and associated root causes, hardware installation, troubleshooting, and maintenance is required. Proficiency in networking concepts, protocols, and troubleshooting, as well as experience with software installation, configuration, and support, is essential. Knowledge of antivirus software, firewalls, and security best practices will be beneficial in this role.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
hyderabad, telangana
On-site
As a Senior Principal Information Security Analyst at NTT DATA, you will play a crucial role in influencing and leading the implementation of the information security strategy. Your expertise will be instrumental in aligning security measures with business goals and industry best practices. You will act as a consultant in designing and implementing security systems to safeguard the organization's computer networks from cyber threats and maintaining security standards. Additionally, you will provide guidance to junior team members and contribute high-level insights on industry best practices. Your responsibilities will include monitoring security alerts, investigating potential threats, implementing security controls, conducting vulnerability assessments, supporting incident response efforts, ensuring compliance with industry standards, and developing best practices for IT security. You will also be involved in installing and operating security software, performing penetration testing, and staying updated on security trends and standards. Collaboration with cross-functional teams and contributing to security awareness initiatives will be essential aspects of your role. To excel in this position, you should possess excellent communication skills, analytical thinking, problem-solving abilities, leadership qualities, and a strong understanding of network security concepts. Proficiency in firewalls, proxies, SIEM, antivirus, patch management, MAC and OS, security frameworks, network architecture, and system protocols is crucial. Strong analytical skills, the ability to work independently and collaboratively in a fast-paced environment are also key requirements. Academic qualifications such as a Bachelor's or Master's degree in information security, cybersecurity, computer science, or related fields are preferred. Security certifications like CompTIA Security+, CISSP, or CISM are advantageous. You should have significant experience in information security, cybersecurity, global IT organizations, network penetration testing, security assessment, and mentoring junior team members. NTT DATA is a trusted global innovator providing business and technology services to Fortune Global 100 companies. With a commitment to innovation, optimization, and transformation, NTT DATA invests in research and development to support organizations in navigating the digital future confidently. As an Equal Opportunity Employer, NTT DATA offers a hybrid working environment and values diversity, inclusion, and employee growth.,
Posted 1 week ago
12.0 - 16.0 years
0 Lacs
karnataka
On-site
The mission at Palo Alto Networks is to be the cybersecurity partner of choice, dedicated to protecting our digital way of life. The vision is to create a world that is safer and more secure each day. The company values disruptive innovation and is seeking individuals who are passionate about shaping the future of cybersecurity. As a member of the team, you will play a crucial role in protecting the digital world. The company values diversity and inclusivity, with a focus on disruptive innovation and collaboration. Employees are encouraged to bring their unique ideas to the table, contributing to the overall success of the organization. Palo Alto Networks is seeking a Principal SQA Engineer to join the SASE (Secure Access Service Edge) group. The ideal candidate will have extensive experience in validating core networking and security features within the SD-WAN team. Responsibilities include devising methodologies, executing test plans, collaborating with various teams, influencing product development, and automating test cases using Python. Qualifications for this role include 12+ years of relevant experience, expertise in testing SD-WAN, routers, switches, and firewalls, knowledge of platform software and testing methodologies, proficiency in Linux-based operating systems, troubleshooting skills, and proficiency with Python. The ideal candidate will also have experience with enterprise routing protocols, networking features, and performance/scale characterization of networking products. The engineering team at Palo Alto Networks is focused on SD-WAN products and is dedicated to providing world-class SASE solutions. The team is innovative and constantly challenging industry standards. They are looking for individuals who thrive in ambiguity, embrace challenges, and are motivated by the unknown risks in the cybersecurity landscape. Palo Alto Networks is committed to diversity and inclusivity, recognizing that diverse teams are essential for innovation. They provide reasonable accommodations for individuals with disabilities and are committed to maintaining a confidential and inclusive work environment. Please note that this role is not eligible for immigration sponsorship. Palo Alto Networks will not sponsor applicants for work visas for this position.,
Posted 1 week ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
As a Network Engineer at Autodesk, you will be a part of the Global Network Engineering team working towards providing customers with a top-notch SAAS platform. Your role will involve contributing to the design and deployment of a secure and consistent infrastructure that aligns with network engineering standards and product objectives. You will be responsible for maintaining advanced networking and security technologies, troubleshooting issues, implementing improvements, and enhancing standards related to cloud and data center networking technologies. Your key responsibilities will include engaging in the entire network lifecycle from inception to optimization, implementing strategic infrastructure initiatives, updating network standards, collaborating with automation teams to scale operations efficiently, automating networking tasks, and developing an enterprise-scale SASE solution. Additionally, you will participate in organizational projects, manage vendor relationships, and mentor teammates. To excel in this role, you should hold a Bachelor's Degree in CS or a related field, possess 8 to 10 years of experience in Routing & Switching, and demonstrate knowledge of Dark Fiber technologies. Proficiency in Python, Ansible, and DevOps Methodology is preferred, along with experience in BGP Peering relationship management, managing Campus wireless networks, and infrastructure automation using tools like Terraform and CloudFormation. A strong understanding of TCP/IP networking, MPLS, BGP, DNS, IPsec, firewalls, and security configurations is essential. Effective communication within an Agile framework, technical presentation skills, and the ability to manage long-term projects with multiple teams are also crucial. Having a Cisco CCNA certification would be advantageous for this role. At Autodesk, you will be part of a culture that values diversity, belonging, and innovation. If you are passionate about network engineering and eager to contribute to groundbreaking projects, join us at Autodesk to shape a better future together.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
coimbatore, tamil nadu
On-site
A Cyber Security Engineer requires an analytical mind and a detailed understanding of cyber security methodologies. You are expected to have a meticulous attention to detail, outstanding problem-solving skills, work comfortably under pressure, and deliver on tight deadlines. The ideal candidate must display an excellent understanding of technology infrastructures using Firewalls/Cloud Firewalls, VPN, Data Loss Prevention, IDS/IPS, Web-Proxy, and Security Audits. Top candidates will be comfortable working with a variety of technologies, security problems, and troubleshooting of the network. For detailed understanding about Quadra as well as detailed roles and responsibilities, we request you to visit our company website: www.quadrasystems.net This is a Full-time position with benefits including cell phone reimbursement, health insurance, life insurance, and Provident Fund. The work schedule is during the day shift. Ability to commute/relocate to Coimbatore, Tamil Nadu is required, either reliably commuting or willing to relocate with an employer-provided relocation package. The preferred experience for this role is a total of 1 year. The work location is in person.,
Posted 1 week ago
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