7428 Firewall Jobs - Page 50

Job Summary: We are seeking an experienced and highly skilled IT Security Lead to spearhead our cybersecurity initiatives, with a primary focus on managing and optimizing our Sophos perimeter security and Trend Micro endpoint and email security platforms, while also ensuring the continuous adherence to and improvement of our ISO 27001 Information Security Management System (ISMS). The ideal candidate will be a hands-on technical expert, a proactive problem-solver, a strong leader, and a meticulous practitioner of security best practices and compliance. Key Responsibilities: Information Security Management System (ISMS) & ISO 27001 Compliance: Lead the ongoing maintenance, operation, and continuous improvement of the organization's ISO 27001 certified Information Security Management System (ISMS). Develop, review, and update information security policies, procedures, and guidelines in alignment with ISO 27001 requirements. Conduct internal audits and facilitate external audits related to ISO 27001, ensuring all non-conformities are addressed and resolved efficiently. Manage the information security risk assessment and treatment process, identifying, analyzing, and mitigating risks in accordance with the ISMS. Oversee the implementation and effectiveness of ISO 27001 Annex A controls across the IT environment. Promote a security-aware culture through regular training and awareness programs for all employees, aligned with ISO 27001 principles. Maintain accurate and complete documentation for all ISMS processes, controls, and records. Sophos Perimeter Security Management: Administer, configure, and optimize Sophos Firewall/UTM devices (e.g., Sophos XG Firewall, Sophos Central Firewall Management), including rule sets, policies, SDWAN,VPNs (IPsec, SSL VPN), and network segmentation. Implement and manage advanced threat protection features such as Intrusion Prevention Systems (IPS), Intrusion Detection Systems (IDS), Sandboxing, Web Filtering, and Application Control within the Sophos ecosystem. Monitor and analyze network security events, logs, and alerts from Sophos platforms to identify and respond to threats effectively. Perform regular health checks, performance tuning, and firmware upgrades for Sophos perimeter devices. Trend Micro Endpoint & Email Security Management: Administer, deploy, and manage Trend Micro endpoint protection platforms (e.g., Apex One, Vision One Endpoint Security) across all organizational endpoints (desktops, laptops, servers). Configure and fine-tune endpoint security policies, including antivirus, anti-malware, ransomware protection, device control, data loss prevention (DLP), and vulnerability protection/virtual patching. Manage and monitor Trend Micro Email Security solutions (e.g., Cloud App Security, Hosted Email Security) to protect against advanced threats like phishing, spam, business email compromise (BEC), and malware. Oversee the centralized management, reporting, and incident response for Trend Micro products. Ensure timely security updates and signature deployments for all Trend Micro agents. Incident Response & Threat Management: Lead security incident response efforts, from initial detection and analysis to containment, eradication, recovery, and post-incident review, leveraging insights from Sophos and Trend Micro. Conduct proactive threat hunting and forensic analysis using security tools and threat intelligence. Analyze security alerts, logs, and vulnerability reports to identify potential breaches, anomalous activities, and emerging threats. Develop and refine security incident response plans and escalation procedures, integrating them with the ISMS. Security Operations & Best Practices: Identify security gaps, perform comprehensive threat and risk assessments, and propose effective mitigating measures. Oversee vulnerability management activities, including regular scanning, assessment, and remediation of identified vulnerabilities. Collaborate with IT infrastructure and application teams to ensure security is integrated into all stages of the system development lifecycle (SDLC) and IT operations. Stay abreast of the latest cybersecurity threats, vulnerabilities, technologies, and regulatory changes. Qualifications: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field. 6+ years of progressive experience in IT Security, with at least 2+ years in a lead or senior role. Demonstrable expert-level knowledge and hands-on experience with: Sophos Perimeter Security solutions: Sophos Firewall/UTM (XG Firewall, SG UTM), including extensive experience with IPS/IDS, ATP, Web Filtering, SDWN, VPNs, and Sophos Central management. Trend Micro Endpoint Security: Trend Micro Apex One, Deep Security, or similar endpoint protection platforms, covering advanced threat protection, device control, DLP, and centralized management. Trend Micro Email Security: In-depth experience with Trend Micro Email Security solutions for inbound/outbound email protection, including anti-spam, anti-phishing, and advanced malware detection. Proven experience in implementing, maintaining, and auditing an Information Security Management System (ISMS) in accordance with ISO 27001 standards. Strong understanding of network protocols (TCP/IP, HTTP/S, DNS), routing, switching, and common network security concepts. Proficiency in security risk management frameworks and methodologies. Experience with Security Information and Event Management (SIEM) platforms. Excellent analytical, problem-solving, and organizational skills. Strong written and verbal communication skills, with the ability to articulate complex security concepts and ISO 27001 requirements to technical and non-technical audiences. Proactive, independent, resourceful, and capable of working effectively in a team environment and leading security initiatives. Preferred Certifications (one or more highly desirable): ISO 27001 Lead Implementer (highly preferred) ISO 27001 Lead Auditor CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) Sophos Certified Engineer/Architect Trend Micro Certified Professional CompTIA Security+ CEH (Certified Ethical Hacker) About the company: SAEL Group has emerged with a bold vision of establishing world-class renewable assets spanning the solar and biomass sectors, with a steadfast commitment to ensuring stable profitability. We are utilizing agricultural waste as fuel to produce renewable power round the clock. We have the largest capacity of waste-to-energy generation. Already making strides in the renewable energy space, we aim to escalate our renewable capacity to 5 GW within the next 4-5 years by adding 100MW of new biomass and 600MW of new solar capacity annually. This ambitious endeavor aligns with the Government of India's vision to achieve 500 GW capacity from renewable energy sources by 2030. The SAEL Group is set to embark on a journey that combines organic and inorganic strategies, leveraging marquee investors and partners to realize our vision. At the forefront of this effort is SAEL Industries, the pivotal entity responsible for raising growth capital across various business segments. In addition to its overarching role, SAEL Industries is actively involved in Engineering, Procurement, and Construction (EPC) for the Group's upcoming renewable projects. Furthermore, it takes charge of the Operation and Maintenance (O&M) activities for both existing commissioned projects and those on the horizon. Through a comprehensive approach, SAEL Group is poised to make significant contributions to the Government's renewable energy targets, exemplifying our commitment to sustainable and impactful growth.

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Linux Admin 6+ years of Linux administration Experience. Roles/Responsibilities 1. Installation of Red Hat Enterprise Linux/ CentOS 7 & 8 on Virtual and Physical environment. 2. OS hardening, troubleshooting & kernel parameter tuning. 3. Creating and maintaining user's according to application requirements. 4. OS Patching and maintaining, creating local & satellite repositories, installation of packages. 5. NFS Server and client maintenance. Storage LUN addition to Oracle DB servers. 6. Apache, Tomcat installation, configuration and upgrade. 7. Daily server health check and monitoring the server health. Try to pull a Health check status report using shell script and automate it. 8. Responsible in handling tickets and close as per SLA, responsible in providing RCA for MI's. Skill Set: 1. Red Hat certification. 2. VMWare or Hyper-V knowledge. 3. Basic Networking knowledge. 4. Basic Storage and Backup Tools knowledge. 5. Red Hat satellite server knowledge. 6. LDAP, NFS server and client, Apache, Tomcat, Jenkins installation and configuration knowledge. 7. Good to have experience in Vulnerability Management. 8. Shell scripting and automation knowledge. 9. Knowledge in ticket tools like SNOW mandatory. Required Skills Red Hat Enterprise Linux,Linux Server Administration,Snow,Vmware

Key Responsibilities: Setup, configuration & maintenance of: CCTV, NVR, printers, routers, scanners, and computer systems Nurse call systems, EPABX, queue display units, clinic TV screens Internet routers, switches, gateways, and Wi-Fi access points VOIP systems – setup, configuration, and integration support Queue systems, kiosk display units, room TVs, and patient flow screens Windows OS installation and software support Windows Server, Active Directory & PACS system support (with training/guidance if needed) Network management, troubleshooting, and firewall support Clinic-wide automation setup support (queue, WhatsApp, kiosk, ERP, etc.) Support in digital communication systems – email, Outlook, etc. Regular check-up of clinic systems & IT asset tracking Liaising with vendors for unresolved hardware/software issues Supporting clinic teams with basic IT issues and documentation Requirements: Diploma in Hardware, Networking, or IT (BSc or equivalent is a plus) At least 2 years of experience in a tech support/IT role Working knowledge of: CCTV & EPABX Windows Server basics VOIP setup & softphone configuration MS Office tools (Word, Excel, PowerPoint, Outlook) Basic automation understanding (queues, kiosk, WhatsApp integrations, etc.) Must be on-site daily and ready to handle urgent tasks across departments Strong sense of responsibility, ownership, and time discipline Knowledge of basic electronics (Preferred) Familiarity with access control systems or nurse calling systems (Preferred) Job Type: Full-time Pay: ₹20,000.00 - ₹28,000.00 per month Work Location: In person

Network Infrastructure Management: o Configure, upgrade, and maintain managed & unmanaged switches (Cisco, TP-Link, etc.) o Monitor performance and troubleshoot issues across LAN, WAN, and VPN networks o Handle cabling, patching, and switch/router/firewall configurations Firewall & Security: o Configure and manage Fortinet (FortiGate) firewalls o Setup and maintain site-to-site and remote-access VPNs o Ensure network security, intrusion prevention, and access control policies are enforced Asset & Topology Maintenance: o Create and maintain up-to-date network topology diagrams o Track all hardware assets: switches, servers, security cameras, racks, and access points o Conduct routine audits and produce infrastructure documentation Server & Device Connectivity: o Ensure seamless connectivity between CCTV systems, production machines, and server racks o Liaise with IT team to ensure proper backup, IP management, and failover planning Cross-Site Coordination: o Manage the interconnection of main office and two plant locations o Perform site visits and emergency support as needed (travel required) Maintenance & Scaling: o Suggest upgrades and future-proofing of current infrastructure o Stay updated on new network technologies, licensing, and compliance Preferred Qualifications: Certifications like CCNA, Fortinet NSE, or CompTIA Network+ Exposure to industrial or factory environments is a plus Experience with network monitoring tools (e.g., PRTG, Nagios, Zabbix) Ability to train junior staff or field technicians when needed What We Offer: Stable and growing organization with large-scale projects Autonomy and ownership over critical infrastructure Travel allowance and field visit flexibility Competitive salary and performance incentives. Location: Primary: Hyderabad | Travel: Required to two other plant locations Job Type: Full-time Pay: ₹18,000.00 - ₹30,000.00 per month Benefits: Food provided Health insurance Provident Fund Work Location: In person

Hands-on experience with Cisco ASA , Palo Alto, and IPS/IDS. strong firewall exposure and clear understanding of network security protocols. experience in network security over routing/switching alone. Share your CV at tanya@praxists.co.in

Job Title: Security Operation Engineer – Cisco Meraki Firewall Location: Gurgaon Job Type: Full-time Experience: 4–7 Years Preferred Job Summary : We are seeking a skilled and motivated Security Operation Engineer with hands-on experience in Cisco Meraki firewall administration. This role will be responsible for designing, implementing, managing, and troubleshooting Meraki firewall systems to ensure the security and reliability of our network infrastructure. Key Responsibilities : · Design, configure, and maintain Cisco Meraki MX firewalls and associated security appliances. · Monitor network activity and ensure firewall policies comply with organizational security policies. · Manage and troubleshoot Meraki security tools including threat protection, content filtering, VPNs, and site-to-site connectivity. · Analyze firewall logs and alerts, investigate anomalies, and resolve incidents promptly. · Coordinate firewall rule changes and perform periodic firewall audits. · Work with cross-functional teams to support secure deployment of network infrastructure. · Maintain accurate documentation of configurations, changes, and incident resolutions. · Participate in on-call support rotation and respond to critical network/security events. Required Skills and Qualifications : · 4+ years of experience working with Cisco Meraki firewalls and network devices. · Proficient in configuring and troubleshooting Meraki MX firewalls, SD-WAN, VPNs, and Layer 7 traffic shaping. · Strong understanding of firewall policies, NAT, port forwarding, IDS/IPS, and content filtering. · Familiarity with network protocols (TCP/IP, DHCP, DNS, etc.) and security best practices. · Experience with Meraki Dashboard and APIs is a strong plus. · Cisco certifications such as Cisco Meraki CMNA, or equivalent are preferred. Nice to Have: · Experience with multi-site network configurations and cloud-managed networks. · SDWAN infrastructure understanding. · Other OEM firewall knowledge like Fortinet, Check point, Palo alto. Education : · Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). Job Type: Full-time Pay: Up to ₹900,000.00 per year Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Do you have any experience in Cisco Meraki Firewall? Have experience in designing, implementing, managing, and troubleshooting Meraki firewall systems ? Are you an Immediate Joiner? Experience: minimum: 4 years (Required) License/Certification: Cisco certifications such as Cisco Meraki CMNA? (Required) Location: Gurgaon, Haryana (Required) Work Location: In person

WHAT THE ROLE OFFERS: Developing understanding of customer deployment environment. Own and drive high quality resolution of reported current product technical issues. Provide high quality defect fixes and new features. Ensure timely release of high quality product patches. Contribute towards patch process improvement initiatives. Deliver excellent customer experience. Provide on call deployment support of Network Product family. Technically leading and grooming junior team members. Communicate high impact product issues and customer experiences to development team in order to improve quality of future product release Reviews and evaluates designs to ensure long term adaptability and sustainability. Champions processes that ensure very high quality product releases Encourages and contributes to innovation that is aligned with the business Provides R&D inputs into the product/suite functional roadmap and represents the team in the wider architect community WHAT YOU NEED TO SUCCEED: Seven or more years of software development experience including Java, J2EE, JBoss, JMS, JMX,Java script, Spring, Hibernate, XML, SQL, Oracle, Perl, VBS, and shell scripting languages Strong troubleshooting, problem solving and analytical skills with the ability to clearly communicate (both written & verbal) and share solution with CPE and development engineers, Support and customers Ability to multi-task and work under high pressure environment Experience working directly with challenging, demanding support engineers and customers Experience with network management, network devices (routers, switches, firewalls, etc.) and networking technologies (SNMP, ICMP, HSRP, VRRP, CDP, LLDP, etc.) Development and troubleshooting experience with Linux, Windows server operating systems Strong teamwork Excellent communication skills Excellent analytical and problem solving skills. Preferred experience in enterprise product requirements such as security, high scale, multi-tenancy, high availability, supportability etc. Desirable expertise in Docker, Kubernetes, micro-services based architecture Education and Experience: Bachelor's or Master's degree in Computer Science, Information Systems, or equivalent. Typically, 7 plus years of experience.

Job Description: The Senior Application Support Engineer will be a very hands-on, senior member of the Technical Support Team responsible for providing technical assistance to zeta interactive clients and internal business functions. This is a customer-facing role, and requires excellent prioritization, responsiveness, and customer service, along with excellent verbal communication skills. Education: BSC / BTech / MCA / MSC Shift Timings: EST / PST Time Zone Role: 24/7 Support Must Have, Functional Skills and Experiences Experience leading technical support teams At least 3+ years experience in 24/7 environment providing technical support Extensive problem solving and debugging skills Experienced in Problem and Incident Management Excellent interpersonal and communication skills Flexible in working outside of core business hours at short-notice Should have excellent written and verbal communication skills Experience of managing customers across locations/ geographies is preferred. Technical Skills and Experiences: Strong in MySQL/Oracle database and with minimum 2 yrs. of work experience involving DB Good knowledge on Shell Scripting Good Knowledge with Hands on experience on Linux Operating system Web technologies & Networking Basics Apache Tomcat Web services DNS DHCP WWW ROUTER IP Classes Firewall Good to have; Linux Certification (RHCSA and RHCE) DB certification Personal Qualities Strong customer service and support focus with a desire to deliver a high-quality service. Self-motivated and highly professional with the ability to lead and take ownership and responsibility. Ability to multi-task, work under pressure and to tight deadlines A desire to learn and improve skills and knowledge. Fast learner, energetic and enthusiastic Adaptable and flexible to business demands Positive can-do attitude Team player Soft spoken, work oriented, conscientious. Good decision making and problem-solving skills. Friendly, reliable, positive and acts appropriately and proactively.

Role Proficiency: Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution and/or provide mentorship (Hierarchical or Lateral) to junior associates Outcomes: 1) Update SOP with updated troubleshooting instructions and process changes2) Mentor new team members in understanding customer infrastructure and processes3) Perform analysis for driving incident reduction4) Escalate high priority incidents to customer and organization stakeholders for quicker resolution5) Contribute to planning and successful migration of platforms 6) Resolve enterprise trouble tickets within agreed SLA and raise problem tickets for permanent resolution7) Provide inputs for root cause analysis after major incidents to define preventive and corrective actions Measures of Outcomes: 1) SLA Adherence2) Time bound resolution of elevated tickets - OLA3) Manage ticket backlog timelines - OLA4) Adhere to defined process - Number of NCs in internal/external Audits5) Number of KB articles created6) Number of incidents and change ticket handled 7) Number of elevated tickets resolved8) Number of successful change tickets9) % Completion of all mandatory training requirements Outputs Expected: Resolution: Understand Priority and Severity based on ITIL practice resolve trouble ticket within agreed resolution SLA Execute change control tickets as documented in implementation plan Troubleshooting: Troubleshooting based on available information from previous tickets or consulting with seniors Participate in online knowledge forums reference. Covert the new steps to KB article Perform logical/analytical troubleshooting Escalation/Elevation: Escalate within organization/customer peer in case of resolution delay. Understand OLA between delivery layers (L1 L2 L3 etc) adhere to OLA. Elevate to next level work on elevated tickets from L1 Tickets Backlog/Resolution: Follow up on tickets based on agreed timelines manage ticket backlogs/last activity as per defined process. Resolve incidents and SRs within agreed timelines. Execute change tickets for infrastructure Installation: Install and configure tools software and patches Runbook/KB: Update KB with new findings Document and record troubleshooting steps as knowledge base Collaboration: Collaborate with different towers of delivery for ticket resolution (within SLA resolve L1 tickets with help from respective tower. Collaborate with other team members for timely resolution of tickets. Actively participate in team/organization-wide initiatives. Co-ordinate with UST ISMS teams for resolving connectivity related issues. Stakeholder Management: Lead the customer calls and vendor calls. Organize meeting with different stake holders. Take ownership for function's internal communications and related change management. Strategic: Define the strategy on data management policy management and data retention management. Support definition of the IT strategy for the function's relevant scope and be accountable for ensuring the strategy is tracked benchmarked and updated for the area owned. Process Adherence: Thorough understanding of organization and customer defined process. Suggest process improvements and CSI ideas. Adhere to organization' s policies and business conduct. Process/efficiency Improvement: Proactively identify opportunities to increase service levels and mitigate any issues in service delivery within the function or across functions. Take accountability for overall productivity efforts within the function including coordination of function specific tasks and close collaboration with Finance. Process Implementation: Coordinate and monitor IT process implementation within the function Compliance: Support information governance activities and audit preparations within the function. Act as a function SPOC for IT audits in local sites (incl. preparation interface to local organization mitigation of findings etc.) and work closely with ISRM (Information Security Risk Management). Coordinate overall objective setting preparation and facilitate process in order to achieve consistent objective setting in function Job Description. Coordination Support for CSI across all services in CIS and beyond. Training: On time completion of all mandatory training requirements of organization and customer. Provide On floor training and one to one mentorship for new joiners. Complete certification of respective career paths. Performance Management: Update FAST Goals in NorthStar track report and seek continues feedback from peers and manager. Set goals for team members and mentees and provide feedback Assist new team members to understand the customer environment Skill Examples: 1) Good communication skills (Written verbal and email etiquette) to interact with different teams and customers. 2) Modify / Create runbooks based on suggested changes from juniors or newly identified steps3) Ability to work on an elevated server ticket and solve4) Networking:a. Trouble shooting skills in static and Dynamic routing protocolsb. Should be capable of running netflow analyzers in different product lines5) Server:a. Skills in installing and configuring active directory DNS DHCP DFS IIS patch managementb. Excellent troubleshooting skills in various technologies like AD replication DNS issues etc.c. Skills in managing high availability solutions like failover clustering Vmware clustering etc.6) Storage and Back up:a. Ability to give recommendations to customers. Perform Storage & backup enhancements. Perform change management.b. Skilled in in core fabric technology Storage design and implementation. Hands on experience on backup and storage Command Line Interfacesc. Perform Hardware upgrades firmware upgrades Vulnerability remediation storage and backup commissioning and de-commissioning replication setup and management.d. Skilled in server Network and virtualization technologies. Integration of virtualization storage and backup technologiese. Review the technical diagrams architecture diagrams and modify the SOP and documentations based on business requirements.f. Ability to perform the ITSM functions for storage & backup team and review the quality of ITSM process followed by the team.7) Cloud:a. Skilled in any one of the cloud technologies - AWS Azure GCP.8) Tools:a. Skilled in administration and configuration of monitoring tools like CA UIM SCOM Solarwinds Nagios ServiceNow etcb. Skilled in SQL scriptingc. Skilled in building Custom Reports on Availability and performance of IT infrastructure building based on the customer requirements9) Monitoring:a. Skills in monitoring of infrastructure and application components10) Database:a. Data modeling and database design Database schema creation and managementb. Identify the data integrity violations so that only accurate and appropriate data is entered and maintained.c. Backup and recoveryd. Web-specific tech expertise for e-Biz Cloud etc. Examples of this type of technology include XML CGI Java Ruby firewalls SSL and so on.e. Migrating database instances to new hardware and new versions of software from on premise to cloud based databases and vice versa.11) Quality Analysis: a. Ability to drive service excellence and continuous improvement within the framework defined by IT Operations Knowledge Examples: 1) Good understanding of customer infrastructure and related CIs. 2) ITIL Foundation certification3) Thorough hardware knowledge 4) Basic understanding of capacity planning5) Basic understanding of storage and backup6) Networking:a. Hands-on experience in Routers and switches and Firewallsb. Should have minimum knowledge and hands-on with BGPc. Good understanding in Load balancers and WAN optimizersd. Advance back and restore knowledge in backup tools7) Server:a. Basic to intermediate powershell / BASH/Python scripting knowledge and demonstrated experience in script based tasksb. Knowledge of AD group policy management group policy tools and troubleshooting GPO sc. Basic AD object creation DNS concepts DHCP DFSd. Knowledge with tools like SCCM SCOM administration8) Storage and Backup:a. Subject Matter Expert in any of the Storage & Backup technology9) Tools:a. Proficient in the understanding and troubleshooting of Windows and Linux family of operating systems10) Monitoring:a. Strong knowledge in ITIL process and functions11) Database:a. Knowledge in general database management b. Knowledge in OS System and networking skills Additional Comments: Key Responsibilities: Database Administration: - Install, configure, and upgrade Oracle database software (versions 11g, 12c, 19c, or later). - Manage database instances, schemas, tablespaces, and objects such as tables, indexes, and views. - Plan and execute database migrations and upgrades with minimal downtime. - Utilize Oracle Enterprise Manager (OEM) and other tools to analyze and improve database performance. - Experience on Goldengate, Oracle enterprise manager. - Resolve performance bottlenecks related to storage, memory, and CPU utilization. - Develop and implement robust backup and recovery strategies using RMAN. - Configure and maintain high-availability solutions, including Oracle RAC and Data Guard. - Conduct regular disaster recovery tests to ensure compliance with recovery objectives. - Implement database security measures, including user management, roles, privileges, and encryption. - Regularly apply patches and updates to address vulnerabilities and maintain compliance. - Perform audits and ensure adherence to security policies and standards. - Diagnose and resolve database-related issues, including connectivity, performance, and corruption problems. - Provide support for database operations in development, testing, and production environments. - Act as the primary point of contact for database incidents and outages. - Collaborate with developers to design efficient database structures and optimize application integration. - Support the development of stored procedures, triggers, and views. - Set up and manage monitoring tools to track database health, performance, and usage. - Automate routine database maintenance tasks using shell scripts or tools like Ansible. - Maintain detailed documentation of database configurations, procedures, and best practices. - Generate regular reports on database health, performance, and capacity planning. ________________________________________ Qualifications and Skills: Required Skills: - Expertise in Oracle Database Administration, including RAC, ASM, and Data Guard. - Proficiency with Oracle tools such as RMAN, OEM, and SQL*Plus. - Experience with database backup, recovery, and disaster recovery planning. - Familiarity with partitioning, materialized views, and indexing strategies. - Knowledge of database security, auditing, and encryption techniques. Preferred Skills: - Experience with Oracle Exadata and Oracle Cloud Infrastructure (OCI). - Proficiency in scripting languages (e.g., Bash, Python) for automation. - Understanding of Unix/Linux operating systems and shell scripting. Education and Experience: - Bachelor's degree in Computer Science, Information Technology, or a related field. - 6+ years of experience as an Oracle DBA in a production environment. - Relevant certifications, such as Oracle Database Administrator Certified Professional, are highly desirable. Required Skills Oracle Database Administration,Oracle Exadata,Oracle Cloud

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are looking for solid Azure Cloud Software Engineer who has a good understanding of cloud concepts and able to deliver US, large scale feature in cloud technology from end-to-end perspective. This individual provides patterns, design, implements PoC & right frameworks in a faced paced environment. Responsibilities include building cloud components, doing PoC on oracle components, terraform automation, cloud migration from OFE, deployment, fixing vulnerabilities, managing cloud infra, security etc. Primary Responsibility: Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Undergraduate degree or equivalent experience Skills in Terraform, Containerization (Dockers, Kubernates), CI/CD, Azure DevOps, Unix and Power Shell scripting, Cloud-native architectures, including public cloud PaaS / IaaS, micro-services, Sentinel, Microsoft Defender, Functional App, Cloud Security, Event Hub, LAW, Cloud Storage, Active Directory, Virtual Scale Sets, VM, AKS, ACR, Storages, Virtual Network, Load Balancers, NSG, Security Groups, Firewall, Monitoring Preferred Qualification: Knowledge of Ansible, Python, Java, Spring, WebServices, Databases At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are looking for strong Azure Cloud Software Engineer who has good understanding of cloud concept and able to deliver US, large scale feature in cloud technology from end-to-end perspective. This individual provides patterns, design, implements PoC & right frameworks in a faced paced environment. Responsibilities include building cloud components, doing PoC on oracle components, terraform automation, cloud migration from OFE, deployment, fixing vulnerabilities, managing cloud infra, security etc. Primary Responsibility: Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Undergraduate degree or equivalent experience Skills in Terraform, Containerization (Dockers, Kubernates), CI/CD, Azure DevOps, Unix and Power Shell scripting, Cloud-native architectures, including public cloud PaaS / IaaS, micro-services, Sentinel, Microsoft Defender, Functional App, Cloud Security, Event Hub, LAW, Cloud Storage, Active Directory, Virtual Scale Sets, VM, AKS, ACR, Storages, Virtual Network, Load Balancers, NSG, Security Groups, Firewall, Monitoring Preferred Qualification: Knowledge of Ansible, Python, Java, Spring, WebServices, Databases At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Location – Bangalore Area: Onsite End user device management: •Address hardware, operating system & software issues of computer systems. Office applications, basic business tools, authentication via active directory Network configuration management (LAN, Internet and Client VPN) Client-side security configurations (Firewall, Antivirus, DLP, VPN) Peripherals (printers, scanners) configurations support Scheduled proactive activities and patching support Client-side backup configurations support O/S support Windows (Especially Windows 10 & 11) O/S support Linux and MAC OS Basic Knowledge about Servers and server operating system. Different OEM/Vendor coordination for configuration, management, and maintenance Application infrastructure- client-side support (Email, Office) Maintain and update configuration documents Maintain assets inventory Maintain SLAs and do timely escalations. Report all incident/service/change requests in helpdesk tool. Provide after hour support in case of emergencies and occasional weekend maintenance. Co-ordination with Remote Team and provide onsite support for: Network and security devices Firewall, IPsec & SSL VPN management Switching & wireless infrastructure. Server and virtualization support. Understanding Roles & Responsibilities assigned Understanding Customer contracts & deliverable’s Technical knowledge Proficiency in following established process and tools Update ticket and worklog in Helpdesk Tool Update request status to customers. Update escalations to Service Delivery Manager (SDM). Task completeness and time taken to resolve the tickets Handling Tickets : Registering and updating of all tickets in helpdesk tool. Fulfilling of incidents and service requests. Completing tickets within SLA. Ensure quality in services provided. Update ticket and worklog in Helpdesk Tool Update request status to customers. Update escalations to Service Delivery Manager (SDM). Routine tasks fulfilling : Complete tasks as per schedules. Update and maintain schedules. Update ticket and worklog in Helpdesk Tool. Update documents. Maintain IT inventory & configurations : Update and maintain the inventory list. Update and maintain the configuration documents Maintain warranty and subscription details. Notify stake holders about renewals beforehand. Update in Helpdesk Tool / Assets Management Tools Report to customer. Process adherence : Follow customer and Soffit defined policies and procedures. Follow HR policies and process Follow proper attendance and leave reporting processes. Customer satisfaction : Professional Ethics Adhere to timelines and punctuality Workplace behaviour Customer feedback form Ticket based Customer feedback form Account based. Attendance. Competencies Required : Qualification: Graduate or above 1-3 years of total experience CompTIA A+, N+ MCP, MCSA, MCSE, CCNA Certification (Optional) Competence: Confidentiality Work Ethics Skills : Excellent troubleshooting skills Proven experience as a computer technician or similar role Exceptional organizing and time-management skills Very good communication abilities Windows 10 & 11 operating system management skills Linux OS management skill MAC OS management skill LAN – Wired & Wireless network management. Reporting Personality Traits: Committed & Professional Courteous Team Player Communication skill Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Shift: Day shift Work Days: Monday to Friday Application Question(s): Did you worked in the domains like Windows 10,11 and Hardware Troubleshooting? Are you an Immediate joiner? Experience: minimum: 1 year (Required) Location: Bangalore, Karnataka (Required) Work Location: In person

Role Proficiency: Manage a team of Threat Intelligence analysts who oversee delivering the hands-on service to customers and and act as an incident manager with highly technical skills during escalated cyber incidents. Responsible for developing the service to meet market standards. Develop forensic methodologies and dictate the threat hunting methodology to align with the changing cyber landscape and lead the forensic and proactive hunting disciplines into the most advanced techniques in the market. Develop the analysts' technical skills. Effectively communicate with stakeholder. Study the market and help expand the TI service. Outcomes: Stay on top of cyber security news from the clear deep and dark web daily. Pay attention to industry news security threats outside of their network and the intentions of potentially threatening entities. Mentor the team on best practice workflows and procedures to achieve their full potential and to increase level of security posture of customers. Solve complex forensics and hunting issues being escalated by team members and be the highest escalation point for all Operations teams. Define processes and workflows to optimize the work of the CTI analysts. Ensure documentation included in ThreatConnect/ CDC as predefined / agreed standards. Learn from review process for continuous improvement. Communicate and report appropriately as per defined process. Improve and automate response and hunting processes to increase efficiency of the services. Engage with sales teams to drive potential customers to purchase the services and increase CyberProof's margin goals Constantly strive to upgrade team workflows. Measures of Outcomes: CTI weekly recommendations tuning the hunting query etc. Number of threat intelligence finished reports including threat landscape and asset-based intelligence delivered by the analysts Customer satisfaction - upsells new customers customer engagement. Evidence of skill development including training certification etc. Ideas suggested that will help innovation and optimization of processes. Increased productivity and efficiency of the service by focusing on automating activities. Outputs Expected: Collection: Working with OSINT sources. Using WEBINT techniques to collect and enrich intelligence data. Develop and maintain deep web sources. Processing and analysis: Analyse the threat data into a finished report including technical recommendations MITRE ATT&CK mapping and valid IOCs. Complete documentation including annotation in ThreatConnect / CDC to ensure audit trail as per defined standards and quality requirements. In accordance with the defined process ensure that the defined reports are created and published to stakeholders. Continuous Learning innovation and optimization Ensure completion of analysts learning programs. Innovate new processes and workflows to deploy proactivity in all aspects to address complex threats and risks. Communicate with stakeholder: Effectively communicate with customers to deliver timely and accurate Threat Intelligence. Communicate with other teams to collaborate in the development of the Threat Intelligence service and the other offerings of the company. Present finished intelligence to team members management and clients. Learning and Development: Continuously learn new technologies and stay updated on cyber threats. Create innovative research reports (global trends cross clients collaboration with other teams in the company). Develop the analysts' technical skills Sales and service development: Understand the sales cycle and contribute to increase sales. Understand product development and influence on its design. Assist with Marketing efforts to showcase our Intelligence and research Actively help develop new services Skill Examples: User level skills in use of CDC ThreatConnect Sixgill IntSights VT Premium. Ability to manage incidents and collaborating several team activities in parallel streams to handle incident holistically. Excellent logical problem-solving ability and analytical skills for intelligence processing and analysis. Good time management skills Great oral and written communication skills. Presentation skills Sales skills to increase the uptake of services Designing skills for product development Programming languages such as Python and PowerShell Data analytics tools - SQL BI reports Knowledge Examples: Knowledge Examples Understanding of cybersecurity threat landscape and a deep understanding of computer intrusion activities incident response techniques tools and procedures. Understanding of enterprise IT Infrastructure including Networks OS Databases Web Applications etc. Deep and proven knowledge in baseline operating system internals network communications and user behavior. Thorough knowledge of digital forensics methodology as well as security architecture system administration and networking (including TCP/IP DNS HTTP SMTP) Experience conducting research in the areas of WEBINT OSINT social media platforms and virtual HUMINT. Experience with security assessment tools such as NMAP Netcat Nessus and Metasploit is a plus. Desirable - Training / Certification in Ethical Hacking etc. Additional Comments: Requirements: To be successful in this role, you should meet the following requirements: - 5+ years of technical experience in IT or IT Security, for example as a network or operating system administrator. - Expert level knowledge and demonstrated experience of common log management suites, Security Information and Event Management (SIEM), EDR, Email Protection, Case Management & other cyber security tools. - Expert level knowledge and demonstrated experience of common cybersecurity technologies such as IDS / IPS / HIPS, Advanced Anti-malware prevention and analysis, Firewalls, Proxies, MSS, etc. - Good knowledge and technical experience of 3rd party cloud computing platforms such as AWS, Azure, and Google. - Good knowledge and demonstrated experience of common operating systems and platforms to include Windows, Linux, UNIX, Oracle, Citrix, GSX Server, iOS, OSX, etc. - Good knowledge of common network protocols such as TCP, UDP, DNS, DHCP, IPSEC, HTTP, etc. and network protocol analysis suits. - Functional knowledge of scripting, programming and/or development of bespoke tooling or solutions to solve unique problems. - Good knowledge of key information risk management and security related standards including OWASP, ISO2700x series, PCI DSS, GLBA, EU data security and privacy acts, FFIEC guidelines and NIST standards - Good knowledge and demonstrated experience in incident response tools, techniques and process for effective threat containment, mitigation, and remediation. - Formal education and advanced degree in Computer Science or similar and/or commensurate demonstrated work experience in the same. - CEH, EnCE, SANS GSEC, GCIH, GCIA CISSP or any similar Certifications. Required Skills Cyber Security,Anti Malware,Firewall,Proxies

Job Title: Network and Linux Administration Job Type: Full-time Experience Required: Minimum 5+ years Location: Chennai, Tamil Nadu Job Overview: We are looking for a skilled and experienced professional with over 5 years of hands-on experience in Linux Server (CentOS) Administration , Networking , and Desktop Support . The ideal candidate will be responsible for maintaining server uptime, managing desktop systems (PC & MAC), and ensuring robust network infrastructure. Immediate joiners will be given priority. Key Responsibilities: Linux Server Administration (CentOS): Manage and monitor CentOS servers, perform routine maintenance, upgrades, patching, and ensure high availability of critical infrastructure. Desktop Support (PC & MAC): Install, configure, and troubleshoot desktop operating systems and software for both PC and Mac environments. Provide end-user technical support as needed. Network Support: Set up and maintain LAN infrastructure including routers, firewalls, switches, and wireless networks. Monitor and troubleshoot connectivity issues, and ensure secure and stable network operations. Required Technical Skills: Strong experience in Linux Administration , especially CentOS Proficiency in managing and configuring LAMP stack (Linux, Apache, MySQL, PHP) Sound knowledge of databases , FTP , SMTP , DNS , and firewall configurations Experience with LVM , RAID , and system monitoring tools Skilled in installing and maintaining OS and software for Windows and macOS systems Hands-on experience in network infrastructure setup, including router and firewall configuration , LAN setup , and troubleshooting Educational Qualifications: A regular Bachelor’s or Master’s degree in Computer Science , Information Technology , or a related field Preferred Candidate: Immediate joiner Strong communication and troubleshooting skills Self-driven and able to work with minimal supervision Ability to manage multiple tasks and priorities in a fast-paced environment Job Type: Full-time Work Location: In person

Job Summary: You will be responsible for managing and maintaining the organization's IT infrastructure, ensuring optimal performance, security, and reliability. This role involves configuring and troubleshooting servers, networks, and enterprise applications, as well as implementing security protocols and system upgrades. You will also provide technical support, automates processes, and collaborate with teams to enhance system efficiency. Strong expertise in Windows administration, virtualization, and IT security is essential. Responsibilities Infrastructure Management Design, install, and configure internal-facing servers, virtual environments, networks, and firewalls. Proactively maintain and manage server, network, and firewall systems. Troubleshoot LAN/WAN and backbone infrastructure issues. Security & Compliance Monitor M365 security alerts, logs, and reports to detect and respond to security incidents. Ensure IT infrastructure aligns with ISO 27001 and SOC 2 Type 2 security and compliance standards. Manage patching and vulnerability remediation for end-user machines, ensuring security updates are tested and deployed efficiently. Conduct security assessments and audits of M365 configurations and permissions. Implement security controls in M365, Azure AD, Microsoft Defender, and Azure Information Protection. Work with security tools (SIEM, IDS/IPS, DLP, endpoint security solutions like Falcon, Endpoint Protector, etc.). Project & Risk Management Develop and implement project plans, risk assessments, and contingency plans. Assist with hardware, firewall, and software vendor evaluation and negotiations. Support & Maintenance Provide after-hours support for infrastructure emergencies and occasional weekend maintenance. Maintain inventory and asset configuration documentation. Collaboration & Training Mentor and cross-train team members on existing and new technologies. Interact with customers and staff at a technical level as required. Develop and implement security awareness training programs for end-users. Required Skills 6+ years of experience in System Administration Strong understanding of LAN/WAN networking , VLANs, IP subnetting, and 802.1Q trunks. Experience with Azure & Local Active Directory user and group administration . Experience in patch and vulnerability management, including OS updates, application patching, and security hardening. Knowledge of ISO 27001 and SOC 2 Type 2 compliance, including security controls, risk assessments, and audit requirements. Hands-on expertise in M365 security features and tools. Strong analytical and problem-solving abilities for assessing security issues. Excellent communication and collaboration skills. Ability to work independently and manage tasks in a fast-paced environment. This role requires a mix of technical expertise, security knowledge, problem-solving skills, and teamwork to ensure a secure and efficient IT infrastructure. About: CoreStack provides a NextGen Cloud Governance platform that empowers enterprises to increase top-line revenues and gain a competitive edge through AI-powered real-time cloud governance on autopilot. CoreStack is successfully deployed with companies across multiple industries such as Healthcare, Financial Services, Retail, Education, Technology, and Government. CoreStack has a stellar leadership team, creative investors, and backed by industry-leading advisors. Gartner recognized CoreStack in the 2020 Cloud Computing Platforms Magic Quadrant. CoreStack is also a recent recipient of the 2021 Gold Stevie American Business Awards in the Cloud Infrastructure category and 2021 Gold Globee Winner of the Most Innovative Company of the Year in IT Cloud/SaaS, Tech Ascension Award 2022, CoreStack Wins DataCloud Global Award 2022 and 19th Annual 2023 Silver Globee Winner® Cybersecurity Awards.

Cloud Platform: Amazon Web Services (AWS) – The backbone providing robust, scalable, and secure infrastructure. Ingestion Layer (Data Ingestion Frameworks): o Apache Nifi: For efficient, real-time data routing, transformation, and mediation from diverse sources. o Data Virtuality: Facilitates complex ETL and data virtualization, creating a unified view of disparate data. Data Frameworks (Data Processing & Microservices): o Rules Engine & Eductor (In-house Tools - Scala, Python): Our proprietary microservices for specialized data handling and business logic automation. o Kafka: Our high-throughput, fault-tolerant backbone for real-time data streaming and event processing. Analytics Layer (Analytics Services & Compute): o Altair: For powerful data visualization and interactive analytics. o Apache Zeppelin: Our interactive notebook for collaborative data exploration and analysis. o Apache Spark: Our unified analytics engine for large-scale data processing and machine learning workloads. Data Presentation Layer (Client-facing & APIs): o Client Services (React, TypeScript): For dynamic, responsive, and type-safe user interfaces. o Client APIs (Node.js, Nest.js): For high-performance, scalable backend services. Access Layer: o API Gateway (Amazon API Gateway): Manages all external API access, ensuring security, throttling, and routing. o AWS VPN (Clients, Site-to-Site, OpenVPN): Secure network connectivity. o Endpoints & Service Access (S3, Lambda): Controlled access to core AWS services. o DaaS (Data-as-a-Service - Dremio, Data Virtuality, PowerBI): Empowering self-service data access and insights. Security Layer: o Firewall (AWS WAF): Protects web applications from common exploits. o IdM, IAM (Keycloak, AWS Cognito): Robust identity and access management. o Security Groups & Policy (AWS): Network-level security and granular access control. o ACLs (Access Control Lists - AWS): Fine-grained control over network traffic. o VPCs (Virtual Private Clouds - AWS): Isolated and secure network environments. Data Layer (Databases & Storage): o OpenSearch Services: For powerful search, analytics, and operational data visualization. o Data Warehouse – AWS Redshift: Our primary analytical data store. o Databases (PostgreSQL, MySQL, OpenSearch): Robust relational and search-optimized databases. o Storage (S3 Object Storage, EBS, EFS): Highly scalable, durable, and cost-effective storage solutions. Compute & Orchestration: o EKS (Amazon Elastic Kubernetes Services): Manages our containerized applications, providing high availability and scalability for microservices. Job Types: Full-time, Contractual / Temporary Contract length: 6 months Pay: ₹50,000.00 - ₹60,000.00 per month Schedule: Monday to Friday Weekend availability Work Location: Remote

Company Description Talentelgia Technologies is an IT consulting company located in Mohali, with over a decade-long legacy of excellence. We have a global presence, serving clients in India, the USA, Dubai, and Australia. Specializing in end-to-end IT services and full-stack custom software development, our team of 150+ professionals leverages advanced mobile and web technologies to deliver tailored solutions. We have successfully delivered over 1200 international projects across diverse industries, including healthcare, e-commerce, and fintech. Our collaborative team is dedicated to seamless project delivery and fostering a supportive work environment. Job Summary: We are seeking a skilled and proactive DevOps Engineer to design, implement, and manage robust cloud infrastructure and CI/CD processes. The ideal candidate will have a strong background in Infrastructure as Code (IaC), cloud platforms, container orchestration, configuration management, and DevSecOps principles. You will be instrumental in deploying and maintaining scalable, secure, and efficient systems across multiple environments and technologies. Key Responsibilities: - Design, implement, and manage Infrastructure as Code (IaC) using Terraform on AWS. - Containerize and orchestrate applications using Docker and Kubernetes across EKS, AKS, GKE, and on-premises clusters. - Build and maintain robust CI/CD pipelines using tools like Jenkins, GitHub Actions, GitLab CI/CD, Azure Pipelines, and Argo CD. - Manage source control using Git and implement standardized branching strategies. - Deploy and support diverse workloads on AWS, Azure, and Google Cloud Platform (GCP). - Handle deployment and scaling of Python, JavaScript, PHP, and AI-based applications on servers. - Utilize Ansible for configuration management and automated provisioning. - Implement monitoring and observability with Grafana, Prometheus, New Relic, and centralized logging with Loki. - Perform system hardening and security patching to ensure infrastructure meets compliance and security standards. - Collaborate with development and QA teams to enhance system reliability, scalability, and performance. - Advocate for and implement DevSecOps practices to ensure secure code delivery and automation. - Maintain comprehensive and up-to-date documentation for systems, processes, and architecture. - Configure and manage DNS records, domain settings, and web hosting environments. Required Qualifications: - Bachelor's degree in Computer Science, Engineering, or related field. - Excellent communication skills. - Proven experience with Terraform, Kubernetes, and multi-cloud environments. - Hands-on experience with CI/CD tools and source code management using Git. - Strong knowledge of cloud infrastructure (AWS, Azure, GCP) and deployment practices. - Proficiency in scripting languages, especially Bash and Python. - Experience deploying and managing applications in Python, JS, PHP, and AI platforms. - Good understanding of system security, networking, and firewall configurations. - Working knowledge of monitoring/logging stacks (Grafana, Prometheus, Loki). - Familiarity with DevSecOps, compliance standards, and automated security controls. - Certified AWS Associate level or similar certification.

We are looking for Technical Support Manager with Enterprise Network Security background to build and drive Technical Support practice providing L2 support for enterprise customers of enterprise/datacenter network security products . The ideal candidate is a customer centric highly effective leader of support who understands what it takes to support and build long term relationships with Enterprise IT/Security teams. The focus of this role is not only on building a highly effective support team but also the knowledge center and tools required to run the practice efficiently. The practice and its success is tied to the overall goals of the client business and so the KPls and decisions must be linked to out comes . The candidate should be highly data oriented and has a strong capability to translate data into insights and use insights to make long term shifts in process and practice . Technical Skills Understating of network devices, security, virtualization. Strong understanding of Network Security technologies and products such as Load balancers, firewalls, proxies, DDOs etc. Solid understanding TCP/IP protocols in depth, familiar with protocols of VLAN, Routing and Forwarding (Datacenter, Enterprise networks), TCP, UDP, SSL, HTTP, DNS among others. Thorough knowledge and understanding of application protocols, HTTP, SSL, FTP, SMTP, RTSP, SIP, Diameter, and DNS (Application Layer 7) Strong networking problem solving and troubleshooting skills, packet level analysis. Mandate to have at least CCNP certification & CCNA Security certification Good to have certifications on: Load balancer & Firewalls Nice-to-have skills Qualifications Experience in setting up and managing technical support teams for Enterprise Network Security. Awareness of operational environment, such as Server OS (Windows and Linux/UNIX), database, active directory along Enterprise Networking. virtualization, Intermediate skills in MS Office (Excel, Word, PowerPoint, and Visio), Salesforce, or other CRM experience . Effective and energetic problem-solver with a strong technical aptitude and the ability to think strategically and creatively. Must possess strong communication skills with the capability to express ideas and concepts in writing and verbally. Worksoncomplexissueswhere analysis of situations or data requires an in -depth evaluation of variable factors.

Standing at the critical junction between network and applications, our client is a leader in secure application services. Our solutions protect and optimize application performance in a world of many clouds. We strive to enable intelligent automation with deep machine learning, to ensure business critical applications are protected, reliable and always available. Are you up for the challenge? Come join INCEDO and make your impact in the future! As a Director Support, we look towards you as a leader for support operations in networking and network security product domain. Someone who has established support organization for network functions and SaaS operations for scalable and distributed application architectures. Technical Skills Networking Proficiency: Deep understanding of core networking protocols (TCP/IP, UDP, DNS, BGP, OSPF, etc.). Extensive experience in network design, implementation, and troubleshooting. Hands-on experience with network security products such as load balancers, firewalls, DDoS mitigation solutions, and related technologies. Strong understanding of network traffic analysis and packet capture tools. Cloud Platform and Virtualization Expertise: Solid understanding of cloud platforms (OCI, AWS, Azure) and their networking components (VPCs, subnets, security groups, etc.). Good understanding of Virtualized environment in (ESXi, XEN, Hyper-V). Strong understanding of Kubernetes and Docker for containerized form factor network implementations. Troubleshooting and Diagnostic Skills: Expert-level troubleshooting skills with network protocols and security issues. Ability to analyze complex network problems and develop effective solutions. Proficiency in using network monitoring and diagnostic tools. Nice-to-have skills Qualifications Minimum of 16+ years of experience in leading and managing technical support organizations, preferably in the network security or related product industry. Proven track record of success in building and scaling global support operations. Demonstrated ability to develop and implement support strategies that drive customer satisfaction and business results

Ensure that all SOC (Security Operations Center) tickets are handled and resolved within SLAs (Service Level Agreements). Perform detailed analysis of threats and security events, using sound analytical skills, knowledge, and experience, with a clear narrative to support conclusions. Maintain records of security events investigated, detailed notes of security incident resolution, and incident response activities, utilizing ticketing systems. Make situational incident response recommendations based on best practice security policies that address the clients business need. Research and stay up to date with current security vulnerabilities, attacks, threat actors, security advisories and the MITRE Attack Framework. Manage, maintain, and monitor security alerting systems from remote communications sites to ensure company compliance. Create and run search queries in SIEM tool to help with identifying and troubleshooting security issues. Utilize tools (e.g., Wireshark, Nmap, PCap, etc.) to identify and map devices on the network. Open, track and close trouble tickets. Answer incoming hot line calls and monitor various e-mail accounts and act according to SOC procedures and processes. Interface with client through email, phone calls, and meetings or Aspire field personnel to mitigate security incidents. Assist with the preparation of SOC reports, research papers, and blog posts. Investigate and provide technical analysis of various security incidents and possible compromise of systems. Works as Tier I/L1 support and will work directly with Tier II/L2 and TIER III/L3 and NOC Engineers for issue resolution. Provide direct communication to affected users and companies on security incidents and maintenance activities. Maintain customer technical information within defined documentation standards. Obtain/maintain technical/professional certifications applicable to position or as directed. Communicate with customers, peers, team, and managers regarding incident and change management. Provide emergency on-call support on a rotating schedule. Perform other duties as assigned. Technical Skills Strong troubleshooting and problem-solving skills. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong organizational and time management skills. Willingness to work after hours and provide on-call support. Nice-to-have skills Qualifications Bachelors degree in computer science, Information Technology, or a related field. Experience of 2 to 3 years relevant experience. 1+ year of professional work experience in cyber security field 1+ year of experience with Security Event / Alert Management, Incident Response, and Change Management Processes 1+ year of experience handling security events related to Malware Detection and Analysis, Indicators of Compromise (IOC), Email Phishing, Endpoint Detection and Response (EDR) Knowledge of Runbooks, Playbooks and following Standard Operating Procedures Possession of an Industry Certification (Security+, CySA+, Cisco Cyber-Ops Associate, NSE4, or similar) 1+ years of experience in Security Management. SIEM and Log Management (MS Sentinel , IBM QRadar ,Splunk, OSSIM, FortiSIEM, LogRhythm, etc.) Experience with Firewalls (Palo Alto Networks, Cisco Firepower Manager) Experience with Endpoint Security (Cisco Secure Endpoint, CrowdStrike Falcon, Carbon Black, Microsoft Advanced Threat Protection) Experience with Network Traffic Analytics (Cisco Stealthwatch Cloud, Darktrace) Experience with DNS Security (Cisco Umbrella, Forcepoint) 2+ years of experience with Ticket Management Tools (e.g., ConnectWise, ServiceNow)

Key Responsibilities: * Manage and secure network infrastructure (LAN/WAN, VPNs, wireless) * Implement and monitor firewall & security systems * Ensure compliance with HIPAA, ISO 27001, etc. * Administer cloud platforms (AWS, Azure, GCP) including DR & backups * Develop IT policies, troubleshoot issues, and support internal teams * Oversee IT projects and vendor management * Conduct audits, risk assessments, and staff training on IT security Key Requirements: * Bachelor’s in IT / Computer Science or related field * 5+ years in IT management / network & security roles * Strong networking & firewall expertise * Experience with HIPAA & ISO 27001 compliance * Cloud administration skills (AWS/Azure/GCP) * Excellent problem-solving & communication skills ✅ Ready to join our dynamic team? 📧 Apply at: hrd@vishwausa.com

Please find below the JD:- Position: Desktop Support Engineers with Application Support Experience: 2 years to 5 years Location: Chennai, Tuticorin(Onsite) Work type: 6 days working (Mon to Sat). Should also be open to work on Sundays in lieu of any other day off. Shift: 9 am 6 pm IST Summary: We are seeking a highly skilled Desktop Support Engineer with expertise in Application Support to join our IT team. The ideal candidate will be responsible for providing technical support, troubleshooting, and maintenance for desktop hardware, software, and applications. Additionally, this role involves providing specialized support for various applications used within the organization, ensuring they operate efficiently and effectively to meet business needs. Responsibilities: Desktop Support: Install, configure, and troubleshoot desktop hardware, software, and peripherals. Provide technical support to end-users regarding hardware and software issues. Perform routine maintenance tasks such as system updates, patches, and upgrades. Respond to help desk tickets and resolve technical issues in a timely manner. Ensure desktop systems are secure and up-to-date with antivirus software and security patches. Application Support: Serve as a subject matter expert for various applications used within the organization. Provide technical support and troubleshooting for application-related issues. Install, configure, and update applications as required. Collaborate with software vendors to resolve complex application issues. Develop and maintain documentation related to application support processes and procedures. User Training and Documentation: Conduct training sessions for end-users on how to use desktop applications effectively. Create user guides and documentation to assist end-users in troubleshooting common issues. Provide guidance and assistance to users on best practices for utilizing desktop applications. Collaboration and Communication: Work closely with other IT teams to resolve escalated issues and implement solutions. Communicate effectively with end-users to understand their needs and requirements. Collaborate with stakeholders to assess the impact of application changes and updates. Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. Proven experience in desktop support, including hardware, software, and peripheral devices. Strong understanding of operating systems such as Windows and macOS. Proficiency in troubleshooting application issues and providing technical support. Experience with application deployment and configuration. Excellent communication and interpersonal skills. Ability to work independently and prioritize tasks effectively. Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or similar are a plus.

Job description - Technical Support Engineer Responsibilities Managing multiple client accounts for technical support Deploying Odyssey’s products for clients; Monitoring and maintaining Odyssey’s products; Installing and configuring operating systems and applications; Providing Technical support with issue resolution via Phone/Chat/Email electronic medium; Taking clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues; Troubleshooting system, network and product configuration problems and diagnosing and solving faults; Providing support, including procedural documentation and relevant reports; Responding within agreed time limits to call-outs; Prioritizing and managing many open cases at one time; Establishing a good working relationship with clients and teams; Testing and evaluating products; May require to work onsite in Customer location Technical Knowledge OS– Installation and configuration of Linux, Windows, VMWare and other Unix flavors an added advantage. Working experience in HTML, HTTP, FTP, javascript, XML, SQL, shell scripts Working knowledge of Network devices like routers, firewall, switch, load balancers, antivirus, VPN, etc. Working experience in setting up web servers, email servers Experience in network protocols and packet analysis Familiarity in database/system administration will be an advantage CISA/CISSP certifications will have a weightage Working experience in SSL, PKI, security protocols/products will be an added advantage Additional skills Able to work independently and efficiently to meet deadlines. Self-motivated, Detail-oriented and organized. Experience with Hardware and Software issues. Proficient in Internet related applications such as Web Browsers & E-Mail clients Excellent Communication (Oral and Written), Interpersonal, Organizational and Presentation skills Flexibility to travel, relocate, adapt to locations/languages Salary 3.2 L pa Education BE / B Tech in Computer Science / Electronics/ IT; Msc, MCA and Mtech. Location Bangalore, Karnataka. * CTC during the training period will be 3.2 lakh p.a.(Rs. 24,500 Take home salary per month) and the candidates are expected to stay with the company at least for 21 months from the date of joining. * Candidate shall submit the original educational certificates as part of her employment with the Company which shall be retained till he/she remains employed. * Interested candidates may share CV to hr@odysseytec.com Job Types: Full-time, Permanent Pay: Up to ₹24,500.00 per month Benefits: Health insurance Life insurance Work Location: In person Expected Start Date: 01/08/2025

Position : Checkpoint network engineer (L3/L4) (Checkpoint firewall expertise) Work experiance: 8 years to 15 years Location: Pune / Hyderbad / Remote Role & Responsibilities: Checkpoint Firewall : Evergreen Upgrade : Continuously updating the Checkpoint firewall to the latest stable versions to ensure optimal performance and security. Migration : Moving firewall configurations and policies from older systems to new ones, ensuring minimal downtime and disruption. Testing : Conducting thorough tests to ensure that the firewall configurations are working as expected and that there are no vulnerabilities. Design : Creating detailed designs for firewall setups, including network architecture, security policies, and rulebase configurations. Implementation : Deploying and configuring Checkpoint firewalls according to the design specifications, ensuring they are integrated seamlessly into the existing network infrastructure. Cisco Networking : Troubleshooting Cisco Switches and Routing : Diagnosing and resolving issues related to Cisco switches and routers. This includes configuring and managing Cisco devices, ensuring network connectivity, and optimizing network performance. Checkpoint Maestro (Nice to have): Experience with Checkpoint Maestro : While not mandatory, having experience with Checkpoint Maestro is beneficial. Checkpoint Maestro allows for the scaling of security appliances, providing higher performance and reliability. Familiarity with this technology can enhance the overall security infrastructure. Documentation : Using Jira : Tracking tasks, incidents, and changes using Jira, a project management and issue tracking tool. Using Confluence : Documenting processes, configurations, and policies in Confluence, a collaboration and documentation platform. This includes creating and maintaining detailed records of firewall configurations, change logs, and security policies. Aditiona Information: The role is centred around managing firewall infrastructure. ( day-to-day policy changes are not part of this role – these are handled separately by another Team) Responsibilities include firewall maintenance, infrastructure-level troubleshooting, and scaling (e.g., bandwidth upgrades etc) . On-premises firewall experience is mandatory – cloud firewall experience is not relevant for this position.

Experience 4 to 8 years Location Mumbai ( onsite) Roles and Responsibilities Maintain the firm’s security, standards and guidelines Enforce policy and regulatory compliance. Ability to develop Policies, Standards and Guidelines from scratch as well as modify the existing ones. Defining and reviewing architecture review for new server /VLAN setup in an organisation Providing IT Security Risk advisories for business teams of the organisation Understanding of Infrastructure, Application security assessment and secure SDLC framework. Conduct and document Application and System risk assessments using the firms’ global standards and develop risk mitigation strategies. Work closely with the business and operations teams to identify risk in different processes and provide assistance in closure of the same. Understanding of OWASP, SANS, and NIST standards Contribution to Information Security strategy and raising security awareness across the organisation. Extensive knowledge on Firewall rule review process, role has the scope to expand further based on success and integration of the above core function. Understanding of Vulnerability Management process and conducting operational tasks related to this process Conducting and maintaining follow-ups on periodic basis with Business /Application teams Years of Experience 3 to 5 years Must have key skills Network architecture (Firewall Rules) / Moderate knowledge for Microsoft and RedHat Operating System / Cyber Security / Network Security