Hi All Greetings from Fidelis Technologies We have openings for one of our reputed client Job Role : Desktop Support Engineer Location: Jhagadia (Gujrat) Work Mode : WFO Shift Timing : Rotational Shift Qualification: Any Graduate Salary: 23 CTC , Inhand 17500 Roles and Reponsibilities: 1. System Hardware and printer configuration knowledge. 2. Basic knowledge about O365 and Outlook mail. 3. Knowledge about Network devices ( Router, switch, AP ,Firewall) and LAN, WAN. 4. Knowledge about VPN.5. Experience in Ticketing tool 5. Basics communication and problem slowing skill. 6. Handling number of user and co-ordination with central team. 7. Remote support to the users and sharing knowledge to the team. OS installation , outlook configuration, troubleshooting Intrested candidates can share your resume to monica.f@fidelisgroup.in Job Type: Full-time Pay: ₹15,000.00 - ₹23,000.00 per month Benefits: Health insurance Provident Fund Shift: Rotational shift Work Days: Monday to Friday Work Location: In person

Profile: Network Engineer Experience: 2 To 5 Years Requirement: CCNA Certified, Inhand experience in Dell Switches, Cisco Switches, LAN, WAN, Infrastructure, Firewall-forty gate, Wireless (Wifi-Devices), Virtualization, VMware (XCPNG), etc Location: Noida Sector 63 (Work From Office) Website: www.i2k2.com Organization: i2k2 Networks Pvt Ltd. Shift: Rotational Email i'd: Nidhi@i2k2.com Interview Rounds:2 Mode Of The Interview: Virtual / F2F JOB DESCRIPTION: BS preferred or equivalent work experience. Generally, 3 to 4 years work experience in a related discipline. CCNP Certification preferred. Advanced knowledge of routing protocols such as BGP and OSPF 2. Advanced knowledge of layer 3 and layer 2 switching, spanning-tree protocols, ARP, port-channel, DHCP. Hardware hands-on and knowledge – Cisco Nexus 5K, 7K, 9Ks, FEX 2K, Cisco 3900 routers, Cisco CRS/Company, Juniper MX960, Cisco ASR 1K/9K routers. Working knowledge of VMWare/xcp-ng deployment and implementation Working knowledge of Network Function Virtualization (NFV), Software Defined Network (SDN). Experience with Linux, scripting and OpenStack administration is preferred. Any network scripting and automation experience is preferred. Advanced knowledge of MPLS and WAN technologies, L2 & L3 VPN. Network documentation and Visio skills Basic level of project management skills Should be able to multitask or work on multiple projects concurrently Good communication and ability to work with multiple groups Responsibilities: Build new DMZs for the new applications being hosted in the network data center – Includes, configure VLANs, update routing, configure load balancers and interact with firewalls for complete DMZ build outs. Modify DMZ's as per the customer requests – For example adding new VLANs, adding IPv6 support, changing SSL certificates on the load balancers. Application migration requiring network layer2 and layer3 updates to the transport switching and routing infrastructure in spine-leaf fabric configurations. Upgrade software code on the transport network elements (load balancers, routers, and switches) with minimal customer downtime. Bring up new routers, switches and load balancers in the Telecommunication network data center according to the defined network standards and best practices. Verify that all these elements correctly comply with the network management systems and various network monitoring platforms. Troubleshoot any issues in the network for services affected in the data center and provide technical support and guidance to Design, Engineering, and Operations teams. Engineering & Operations support prior to network ready as well as post-deployment. Configuration development, standardization, and auditing support. Manage good vendor relationship for effective and on time deliverables. Company Profile: i2k2 Networks is a trusted name in the IT cloud hosting services industry. We help enterprises with cloud migration, cost optimization, support, and fully managed services which helps them to move faster and scale with lower IT costs. i2k2 Networks offers a complete range of cutting-edge solution that drives the Internet-powered business modules. We excel in: o Managed IT Services o Dedicated Web Servers Hosting o Cloud Solutions o Email Solutions o Enterprise Services o Round the clock Technical Support www.i2k2.com Nidhi@i2k2.com Job Type: Full-time Pay: ₹240,000.00 - ₹360,000.00 per year Benefits: Health insurance Provident Fund Schedule: Rotational shift Supplemental Pay: Yearly bonus Application Question(s): What's your Notice Period ? What's your Current Salary ? What's your Expected Salary ? Work Location: In person

Job Description Job ID SRSOF013988 Employment Type Regular Work Style on-site Location Noida,UP,India Role Sr Software Engineer Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Linux System Administration: o Install, configure, maintain, and troubleshoot Linux servers (e.g., RHEL, CentOS, Ubuntu) in a production environment. o Perform system monitoring, performance tuning, and capacity planning. o Manage user accounts, permissions, and disk space allocations. o Implement and maintain system security best practices, including firewall (iptables) configurations and SELinux. o Automate routine tasks using shell scripting (Bash, Python). o Manage and configure package management systems (e.g., YUM, RPM, APT). o Oversee logical volume management (LVM) and file system administration. o Configure and administer SMTP services (e.g., Postfix, Sendmail) for reliable email delivery and reception. o Manage and troubleshoot internal DNS (Domain Name System) infrastructure, including zone file management and recursive/authoritative DNS servers. o Implement and maintain Web Proxy solutions for secure and efficient internet access. o Configure network interfaces, routing, and troubleshoot network connectivity issues. o Design, deploy, and manage GCP resources using Terraform for Infrastructure as Code (IaC). o Manage and version control infrastructure configurations and scripts using Git and GitHub. o Collaborate with development and operations teams to build and improve CI/CD pipelines. o Implement and maintain automation for cloud resource provisioning, configuration, and deployment. o Monitor and optimize GCP resource utilization and costs. o Troubleshoot issues related to cloud infrastructure, deployments, and services on GCP. Security & Compliance: o Ensure compliance with security standards and policies across Linux and GCP environments. o Implement and maintain robust backup and disaster recovery strategies. o Participate in security audits and vulnerability assessments. Documentation & Support: o Create and maintain comprehensive technical documentation for systems, configurations, and procedures. o Provide support and troubleshoot issues, responding to incidents and resolving problems efficiently. o Participate in an on-call rotation as required. Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process. Disability Accommodation in the Application and Interview Process For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

IT Security Consultant (Freelance / Short-Term) Location: Remote or Hybrid Engagement: Short-term project (2–4 weeks), extendable if needed About the Role We're looking for an experienced IT Security Consultant to help us secure internal systems, restrict unauthorized access to company emails and IPs, and enforce device-level access controls. The consultant will assess current gaps, implement essential security measures, and recommend best practices tailored to our setup. Key Responsibilities Email & Identity Security Restrict access to company emails on personal/unapproved devices Set up geo-blocking, device whitelisting, or MFA/2FA Network & IP Protection Secure IPs from unauthorized access (internal & external) Configure firewall and access control settings Device & Endpoint Security Allow only approved devices on network Implement MDM or endpoint protection tools Audit & Recommendations Conduct a full security audit Deliver actionable recommendations Policy Setup Draft policies for hardware, email access, and device usage Brief internal team on implementation (if required) Who We’re Looking For Proven experience in IT/cybersecurity consulting (especially with SMEs) Strong grip on: Network security, email security (Gmail/O365) Device authentication, MDM tools Firewalls (Fortinet, pfSense), endpoint tools (Defender, CrowdStrike) Bonus: Security+ / CEH / CISSP certifications Project Details Duration: 2–4 weeks (initial scope) Mode: Remote (preferred) / Hybrid if needed Budget: Open to discussion If Interested, Please Share: Your CV or LinkedIn profile A short summary of similar work Your availability & hourly/day rate Job Types: Contractual / Temporary, Freelance Schedule: Day shift Fixed shift Work Location: In person

Job Title: DevOps Engineer Location: Kolkata, India Job Type: Full-Time Job Overview: We are seeking a highly skilled Senior DevOps Engineer with deep expertise in Azure cloud services, network security, and CI/CD pipelines to join our dynamic team. As a Senior DevOps Engineer, you will be responsible for designing and implementing robust infrastructure solutions, automating deployment workflows, managing security policies, and optimizing cloud-native applications to drive our organization's success. Key Responsibilities: Azure VNet and Subnets: Configure and manage Azure Virtual Networks (VNets), subnets, and peering. Implement and manage network security policies, ensuring secure connectivity between resources. Network Security: Manage and configure Azure Firewall, VPN gateways, Network Security Groups (NSGs), and DDoS protection to safeguard network traffic. CI/CD with GitHub Actions: Automate deployments to Azure using GitHub Actions and configure secret management to ensure safe and efficient software delivery pipelines. Azure Functions: Design and implement serverless solutions using Azure Functions. Configure triggers, bindings, and manage scaling to meet dynamic workloads. Azure Static Web Apps: Deploy, manage, and optimize static web applications in Azure, ensuring CI/CD pipelines and custom domain configurations are seamlessly implemented. Azure Cognitive Search Service: Create, configure, and manage Azure Cognitive Search indexes. Integrate data and ensure secure and effective use of Azure Search services. Security Focus: Implement and manage Azure Identity and Access Management (IAM), Role-Based Access Control (RBAC), encryption methods, compliance protocols, and ensure the security of cloud resources. Azure Logic Apps: Configure and manage Azure Logic Apps for automating workflows, data integration, and orchestrating services. Infrastructure Management: Utilize Infrastructure as Code (IaC) to provision, manage, and scale cloud infrastructure. Collaboration: Work closely with cross-functional teams including developers, architects, and security professionals to build and maintain scalable cloud solutions. Azure Resource Groups: Manage and organize resources in Azure Resource Groups (RGs) for efficient resource governance, cost management, and access control. Nginx: Configure and maintain Nginx web servers, ensure high availability, and optimize performance for web applications deployed on Azure. Required Skills and Qualifications: Cloud Expertise: Strong proficiency in Azure cloud services (Azure VNet, Subnets, Azure Functions, Azure Cognitive Search, Azure Static Web Apps, etc.). Network Security: Extensive knowledge of Azure Firewall, VPN Gateways, NSGs, DDoS Protection, and other network security configurations. CI/CD: Proven experience in GitHub Actions, including automated deployment workflows, secret management, and CI/CD best practices. Serverless Architecture: Experience in designing and managing Azure Functions, understanding of triggers, bindings, and scaling techniques. Web Applications: Hands-on experience deploying and managing static web apps using Azure, including configuring custom domains and integrating CI/CD. Security and Compliance: Solid understanding of Azure IAM, RBAC, encryption practices, and securing cloud resources in line with compliance standards. Linux Knowledge: Extensive experience working with Linux environments and troubleshooting issues. Domain Mapping & Nginx: Experience configuring domain mapping, setting up and maintaining Nginx web servers, and ensuring high availability. Docker & GitHub: Proficiency in using Docker for containerization and managing deployments through GitHub and other CI/CD platforms. Azure Logic Apps & Functions: Experience working with Azure Logic Apps and Function Apps for automating workflows and orchestrating serverless solutions. Nice to Have Skills: Kubernetes (K8s): Experience working with Kubernetes clusters for container orchestration and management. Jenkins: Knowledge of Jenkins for continuous integration and deployment. AWS and Google Cloud: Familiarity with AWS or Google Cloud Platform (GCP) and multi-cloud architectures. Other DevOps Tools & Practices: Knowledge of additional DevOps tools and best practices in automation, monitoring, and scaling infrastructure. Job Type: Full-time Pay: ₹500,000.00 - ₹1,000,000.00 per year Schedule: Day shift Application Question(s): total work exp in linux, nginx, azure logic app, azure vnet subnet, azure security , azure cognitive services ? Education: Master's (Preferred) Experience: Devops: 4 years (Preferred) Location: Kolkata, West Bengal (Preferred) Work Location: In person Speak with the employer +91 8981799605

Softweb Technologies is hiring professionals for Oracle DBA!! The desired candidate should be a person who can prepare proper schedules and engage himself in performing regularly scheduled maintenance activities to help prevent unexpected failures in the future. Job Description Will have to take up the responsibility of ensuring that the Database servers are up an running 24 x7 in good health. Attend to any database related issues as an when reported by technical team. Maintain Server wise maintenance activity log with corrective action if taken. Attend to additional Server related activities regarding which training will be provided on the job Roles & Responsibilities The main responsibility areas will be- Oracle Database Administration & Monitoring (Database Health, Backup, Restore, Tuning,Query optimization e.t.c) Additional Responsibilities Liasoning with Service Providers (Cloud servers) Application/Services Hosting (Should have basic knowledge) Software Firewall Operations (Should have basic knowledge) Job Type: Full-time Pay: ₹20,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

Indore, Madhya Pradesh, India;Noida, Uttar Pradesh, India;Gurugram, Haryana, India Qualification : Job Description DevOps Lead with 8-12 years of experience Expert on setting up K8s clusters for large scale infrastructure Expert or at least aware of Ansible, Prometheus, Open Telemetry, Logstash, Kafka, ElasticSearch setup and administration perspective (if not aware of any particular thing, should be able to learn quickly) Having hands on experience on infrastructure, security, monitoring for enterprise applications and knowledge of what options are appropriate for different scenarios will be needed. Hands on experience on setting up CICD pipelines. Must have extensive experience on deploying the microservices/web-application on Kubernetes platform. Should be capable to design CICD and release management process. Must be familiar with security and DevOps best practices on K8s platform. Good concept on Docker and orchestration tools. Ability to explore DevOps tools/technologies and guide in taking decision on it. Must have exposure to python or shell scripting and familiar with Linux OS. Must have exposure to observability tools. Ability to analyze logs for error and exceptions – Ability to drill down errors at application level etc. Should be familiar with various monitoring tools – Splunk/Kibana/Grafana/Prometheus etc. General operational exposure such as good troubleshooting skills, understanding of system’s capacity, bottlenecks, basics of memory, CPU, OS, storage, and networks. Strong verbal and written communication skills are mandatory. Excellent analytical and problem-solving skills are mandatory. Good knowledge of Agile or Scrum methodologies Should be self-motivated and able to lead Devops team. Skills Required : Docker, Kubernetes, CI/CD, ansible, prometheus, shell scripting, linux Role : Roles & Responsibilities Good aptitude and attitude, Flexible to upskill and cross-train. Willing to provide onsite/night overlaps. Must be able to lead and guide the team on technical challenges. Manage the team of 5+ plus engineer and keep high level track of their work/deliverables. Ability to and share DevOps culture of industry trends and developments to improve software delivery practice at scale Develop scripts for provisioning cloud resources. Assist in operational enablement in different environments. Assist use cases team in deploying artifacts in cloud environments. Automate the creation of CICD pipelines for build/Deploy from Dev into UAT environment and then onto production Creation/customization of Docker images on Kubernetes cluster. Work with Infra, security & networking teams to resolve firewall and port issues in cloud. Monitor daily operations – service restoration, Debug job failures. Assist use cases teams in troubleshooting failures. Identify manual process and activities and automate using shell, Python, etc. Continuous monitoring, Troubleshooting, and debugging of issues in the eco-system. Prepare knowledge base and documents on environment configuration, deployment, etc. Contribute to improve the efficiency of the assignment by quality improvements & innovative suggestions. Experience : 8 to 12 years Job Reference Number : 12801

Your day at NTT DATA The Networking Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a managed service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role maintains a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Networking Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides onsite technical support to clients and provide field engineering services to clients. Conducts a monthly random review of incidents and service requests, analyze and recommend improvement in quality. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Able to handle Fortinet SDWAN enterprise network and support independently. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP NSE 5 certified or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned experience of Managed Services. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties. Workplace type : On-site Working

Indore, Madhya Pradesh, India Qualification : Deploying various Open-Source Network Security Solutions Integrate relevant components. Performance Optimization and Optimization of Rules set. Event driven process flow and actions – customization of IPC and enrichments. System Engineering for reliability and system performance improvement Research on new approaches and IP creation. Skills Required : IP Networks, Linux Internals, Scripting, LUA, Event Driven Scripting, YARA, SIGMA Role : Rich Experience in working on Network Security Products such as IDS / IPS, Next Generation Firewall, Experience of as product Development / Solution Engineering Experience in working on IP networking, IP networking Protocols, Computer System internals, IPCs. Good understanding and knowledge of TCP/IP networking: Including L2/L3/L4/L7 protocols (SIP, RTP, SMTP, HTTP, POP3, FTP, STP, VLAN, VTP, TCP/IP, BGP, OSPF, GTP, GRE,DHCP, DNS, FTP, HTTP/S and SNMP) Strong Understanding of PCAP, DPI (Deep Packet Inspection) Deployment and performance optimization of– Suricata / SNORT/ Zeek. Creating and adopting Rules for IDS/IPS, Experience in working large networks ~ 10G/100G/400G. Network Clustering, Parallel processing, Virtual Appliances, Working on Linux, Cloud Environment, Network Processing Cards (NICs), Parallel processing, Off-loading, Accelerations Qualifications Postgraduate in Com Sc. Engineering with specialization in IP Networking Programming Skills in C/C++, Python Operating Systems: Linux Experience: 4-6 years. Experience : 4 to 6 years Job Reference Number : 11592

Hello, WovV Technologies, Global Business Productivity SaaS company, is hiring Technical Onsite Support Executive for Udaipur location. WovVTech’s suite of products are now empowering users across 3000 locations in 50 countries to digitise their operations, get real-time decision-driven analytics, and improve productivity. It counts global fortune 500 companies as its customers for SaaS products and technology services. WovV Technologies has been recognized as 1. Best Employer, by ‘Business View’ 2. The Front-Runner in Information Technology, by ‘Go Global Awards-2021’ 3. Top Revolutionary Digital Transformation Company by ‘Industry Wired' 4. Top 10 Most Promising SaaS Companies, by ‘CEO Insights’ 5. Top 20 Global SaaS Start-up, by ‘CIO Review’ 6. Runner Up in EnergyTech and Business Model Innovation Category in GoGlobal Awards 2022 Visit us at : https://WovVTech.com/ Careers at : https://WovVTech.com/ Details Required: Hit reply with the details as required in the email (careers@wovvtech.com ) and send in your CVs 1. Total Experience 2. Relevant Experience - Relevant is the experience in months for position & skill which you are applying for. 3. Current CTC 4. Expected CTC 5. Earliest date of joining 6. Notice Period 7. Current Location 8. SSC, HSC and Graduation Grades Why be the next WovVScion ? This is an opportunity to be part of an energetic and growing WovV Team and participate in the next growth and acceleration plan for global expansion Working with us means being at the convergence of engineering, design, innovation, and scale. It means being part of a highly skilled and driven team whose work directly improves the lives of our customers. Our people are our culture and a huge part of what makes us a little more WovV every single day We know you’re happiest when you’re learning new things, so each new assignment will give you an opportunity to do things differently, explore new markets and challenge the status quo! Benefits and Perks : ● Work from Home / Remote Working ● Flexibility in timings ● 5 Days working ● Team Outing ● Performance Bonus ● Employee reference bonus policy ● Exciting career path with an exponentially growing company ● Fun activities ● Abroad opportunities ● Deserving compensation Job Description – Technical Onsite Support Executive We are seeking a highly skilled and experienced .NET Core Developer with a strong background in React The ideal candidate will be responsible for designing, developing, and maintaining web applications using modern technologies and frameworks. This role requires a combination of backend expertise in .NET Core and frontend proficiency with React Location – Udaipur Timings: Monday to Saturday (Day shift) Experience – 0-1 year Key Roles and Responsibilities - · Onsite Technical Support Executive will work with the Service Delivery Managers to support Software implementation and operation. · Software is used by a location (mall, food court, airport, etc. ) to capture automated daily sales data from all outlets present in the location · Candidate will be doing the follow-ups, monitoring, and new integrations · New integration-related activities include · Coordinate with brands and set up slots for utility installation/upgrade · Ensure the system requirements are present for smooth installation · Install our software/utility by connecting with brand teams · Coordination & follow-ups with the retailers towards(New Brand integration) ADSR LIVE · Identify and monitor project risks through a proactive approach to projects · Daily new live brands (PRE LIVE) huddle call to be conducted with the mall team · Contribute in weekly project huddle call with SDM Requirements - · Knowledge of project-related information, viz., IIS, FTP, SFTP, Firewall, Antivirus, Cloud Server, Routers, and switches. · Knowledge of software installation through remote connection tools and PoS understanding is a must · MIS Reporting experience · Querying / SQL language is a big plus. · Experience in a similar role or retail operations experience will be preferred · Understanding of Store Infrastructure (basic or advanced) · Knowledge of databases and network environments is a plus. · Previous customer service or support and/or basic technical experience required. · Excellent verbal and written communication skills and interpersonal skills required · Experience in providing support as a helpdesk for Software / Hardware / Networking domain · Experience with traditional and/or cloud-based PoS in India is required (eg: Go Frugal, Petpooja, Posist, Navision, HDPoS, etc. ) · Courteous and professional phone manners, demeanor, and attitude are essential. Job Type: Full-time Pay: ₹12,000.00 - ₹16,000.00 per month Shift: Day shift Language: English (Preferred) Work Location: In person

Network Experience : 8 -10 Years. NP : IMM/ 15 Day/ 1 month but nego. Routing : Candidate should be excellent in Routing Concepts and hands on knowledege OSPF , BGP , EIGRP, Static , Default ( There can be combination , OSPF/ EIGRP + BGP + Static Routing ) Candidate should be excellent at Troubleshooting scenarios . Candidate should have understanding in designing of the Network.( Basics not very advance) In Above Technologies Cisco , Extreme is Preferred , however if concepts are good, we can take a call. Preferably SDWAN Experience. ( OEM , FortiGate Preferred ) / at least a good understanding. Switching Candidate should be excellent at Swicting Concepts and hands on knowledge) Vlan Tagging Etherchannel L2 Swicthing L3 Switching VTP VPC HSRP/ VRRP BPDU, Root Switch election process and related .. All concepts Candidate should be have an excellent knowledge on above topics. ( OEM , Cisco and Extreme Switches ) preffered Wireless Technologies Candidate should be excellent at Swicting Concepts and hands on knowledge) Excellent understanding on Wireless Technologies ( OEM Aruba , However , Cisco , Rukkus etc ) End to End Communication Authentication and Authorization Access Point Integration Access Points Firmaware Upgrades SSID Vlan Integration Port Bundling ( Etherchannel ) VRRP, HSRP , VPC Wireless Bands and related knowledge NAC and Switch Level Configuration Candidate should good at Troubleshooting scenarios. Security Related Basics Candidate should have basic knowledge about Firewalls ( Preferably Fortigate , Palo Alto , Cisco ACS ), Don’t go for Sonicwall/ Sofos experience as they are generally small and don’t guarantee a good firewall experience) Firewall Placement in the network ( Architecture ) Firewall Architecture Nating Candidate should be able to answer basic traffic flow IPSEC Concepts in detail WAF Concepts basics. Proxy Basic ( Packet flow again ) NAC Firewall Switchover Operational Experience Must.. 1 .Candidate should have some experience in planning and executing replacements of Router, Switches , Access Points etc) 2. Candidate should be good at three tier architecture and related concepts and hands on experience 3. Candidate should have SLA and Change Managements concepts . 4. Candidate should have a experience on Enterprise Network which is ad added advantage Show more Show less

Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyzes issues and errors prior to or when they occur, and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Coaches Service Desk and L1 teams for technical and behavioural skills. Establishes monitoring for client infrastructure. Identifies problems and errors before they impact a clients service. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN Virtual Juniper, Palo Alto, Fortinet Firewalls Cisco Nexus switches, ASR and ISR routers Cisco ACS, ISE Meraki switches and access points Enterprise network architecture Common routing protocols: BGP,OSPF, EIGRP Network address translation Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Moderate level of relevant managed services experience. Moderate level knowledge in ticketing tools preferably Service Now. Workplace type : On-site Working

Your day at NTT DATA The Security Platform Engineer is a seasoned subject matter expert, responsible for facilitating problem resolution and mentoring for the overall Global Data Centers Office of Information Security (GDC-OIS) team. This role performs important tasks specialized at threat hunting, Crowdstrike, Network Security and other operational security tasks such as performance and availability monitoring, log monitoring, security incident detection and response, security event reporting, and content maintenance (tuning). The Security Platform Engineer is responsible for detecting and monitoring escalated threats and suspicious activity affecting the organization's technology domain (servers, networks, appliances and all infrastructure supporting production applications for the enterprise, as well as development environments). What you'll be doing KEY RESPONSIBILITIES Works as part of a 24/7 global team in IT/OT environment. ICS and SCADA knowledge preferred. Administers the organization's security tools to gather security logs from the environment and performs lifecycle management, including break-fix, patching, and live updates. Performs security incident handling and response from various vectors, including endpoint protection, enterprise detection and response tools, attack analysis, malware analysis, network forensics, and computer forensics. Conducts vulnerability assessments using automated scanning tools and manual techniques to identify security vulnerabilities in systems, networks, applications, and infrastructure components. Analyzes scan results, prioritizes vulnerabilities based on severity, impact, and exploitability, and provides detailed remediation recommendations to system owners, administrators, and IT teams. Monitors security alerts and maintains awareness of new threats and vulnerabilities to identify potential risks. Reads reports, makes risk assessments, works to detect the source of attacks, and tests current defenses against threats. Collaborates to develop practical mitigation strategies, configuration changes, and patch management processes to address identified vulnerabilities. Identifies opportunities to make automations that will help the incident response team. Ensures usage of knowledge articles in incident diagnosis and resolution and assists with updating as required. Investigates causes of incidents, seeks resolution, and escalates unresolved incidents, following up until resolved. Provides service recovery following the resolution of incidents and documents and closes resolved incidents according to agreed procedures. Maintains knowledge of specific , provides detailed advice regarding their application, and ensures efficient and comprehensive resolution of incidents. Logs all incidents in a timely manner with the required level of detail and cooperates with all stakeholders, including client IT environments, vendors, and carriers, to expedite diagnosis of errors and problems and identify a resolution. Analyzes data from various sources, including network traffic, email logs, malware files, web server logs, and DNS records, to identify potential risks and improve security measures Leads projects, self-starter, and performs any other related task as required. KNOWLEDGE & ATTRIBUTES Seasoned working knowledge on implementation and monitoring of any SIEM or security tools/technologies. ICS and SCADA knowledge preferred Seasoned knowledge on security architecture, worked across different security technologies. Customer service orientated and pro-active thinking. Problem solver who is highly driven and self-organized. Great attention to detail. Good analytical and logical thinking. Excellent spoken and written communication skills. Team leader with the ability to work well with others and in group with colleagues and stakeholders. ACADEMIC QUALIFICATIONS & CERTIFICATIONS Bachelor's degree or equivalent in Information Technology or related field. Relevant level of Security certifications such as CySA+, PenTest+, CCSP, GCIH, OSCP, etc. preferred. Relevant level of IT certifications such as GRID, GICSP, AZ-500, SC-200, etc. will be added advantage. REQUIRED EXPERIENCE Seasoned experience in Security technologies like (SIEM, PAM, IAM, PenTest, Threat Hunting, Firewall, Proxy etc.) preferably within a global IT services organization. Prior experience of working into Security Operation centers of a Data Center will be an added advantage. ICS and SCADA knowledge preferred. Seasoned experience in technical support to clients. Seasoned experience in diagnosis and troubleshooting. Seasoned experience providing remote support in Security Technologies. Seasoned experience in SOC/CSIRT Operations. Seasoned experience in handling security incidents end to end. Seasoned experience in Security Engineering. Knowledge on networking, Windows, Linux and security concepts. Seasoned experience in configuring/managing security controls such as RBAC, IAM, Zero Trust, UTM, Proxy, SOAR, etc.. Knowledge on log collection mechanism such as Syslog, Log file, DB API. Knowledge in security architecture. Prior experience of working on platforms like Crowd strike, Qualys, Palo Alto, Splunk, QRADAR, Cisco, VMWare and Ubuntu PHYSICAL REQUIREMENTS Primarily sitting with some walking, standing, and bending. Able to hear and speak into a telephone. Close visual work on a computer terminal. Dexterity of hands and fingers to operate any required to operate computer keyboard, mouse, and other technical instruments. WORK CONDITIONS & OTHER REQUIREMENTS This position is expected to be Hybrid for the foreseeable future with an occasional need to be onsite in a shared work environment. Must be comfortable with flexible working schedules across regions and their standard Time zones other than the base location. (US, EMEA & APAC) Extensive daily usage of workstation or computer. Must be comfortable working in a highly critical, fast paced environment with shifting priorities. Some domestic and/or international travel required, up to 25% of time. Perform work from a remote location with stable internet connection.

Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and or Collaboration etc. This role may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Required Experience: Minimum 4+ yrs. Cisco: Nexus9k, Cat 9200 L, Cat9500, isr4400, WSA S395 Creating POA for New Implementation Preparing and developing the Plan of Action for the new network implementation. Single Point of Contact for All Network Issues Acting as the primary point of contact for any network-related issues. Automating Configuration through Scripts Streamlining and automating configurations using scripts for enhanced efficiency. Providing Suggestions for Network Improvements Offering recommendations for network enhancements based on performance reviews and current needs. Creating Proxy Policies Developing proxy policies as per user requests to ensure appropriate access controls. Guiding and Providing Inputs to Engineers Assisting engineers by offering direction and technical insights on network design and configuration. Ensuring Device Compliance with Audit Requirements Ensuring that network devices are compliant with audit standards and requirements. Providing SOP for Clients Creating Standard Operating Procedures (SOP) documentation for clients to ensure consistent network operation. Giving Technical Guidance to Management and Team Offering technical guidance to both the management and team to align on network goals and strategies. Creating technical docs, Providing Design Changes, and Understanding for New Implementation Developing detailed technical docs, diagram and supporting design changes and implementation understandings for new project Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Workplace type : On-site Working

Your day at NTT DATA The Senior Associate Information Security Analyst is a developing subject matter expert, responsible for designing and implementing security systems to protect the organization's computer networks from cyber-attacks, and to help set and maintain security standards. This role is required to monitor the organization's computer networks for security issues, install security software, and document any security issues or breaches found. The Senior Associate Information Security Analyst is responsible for assisting in the planning, implementation, and management of information security measures to safeguard the organization's digital assets and systems and contributes to maintaining a secure and compliant environment. What you'll be doing Key Responsibilities: Monitors security alerts and events from various sources, investigates potential threats, and escalates incidents as necessary. Assists in the implementation and monitoring of security controls, including firewalls, intrusion detection systems, and access controls. Performs regular vulnerability assessments, analyses scan results, and assists in prioritizing and remediating identified vulnerabilities. Supports the incident response team in investigating security incidents, documenting findings, and participating in remediation efforts. Assists in ensuring compliance with industry standards (for example, GDPR, ISO 27001) by conducting assessments and implementing necessary controls. Installs security measures and operates software to protect systems and information infrastructure, including firewalls and data encryption programs. Documents security breaches and assess the damage they cause. Works with the security team to perform tests and uncover network vulnerabilities. Fixes detected vulnerabilities to maintain a high-security standard. Develops organizational best practices for IT security. Performs penetration testing and upgrades systems to unable security software. Installs and upgrades antivirus software and tests and evaluates new technology. Assists with the installation of security software and understands information security management. Researches security enhancements and makes recommendations to management. Stays abreast of information technology trends and security standards. Contributes to security awareness initiatives by creating training materials, conducting workshops, and educating employees about best security practices. Maintains accurate records of security incidents, assessments, and actions taken for reporting and audit purposes. Assists in the management and maintenance of security tools, including antivirus software, encryption tools, and security information and event management (SIEM) systems. Participates in risk assessments to identify potential security threats, vulnerabilities, and associated risks to the organization. Collaborates with cross-functional teams, IT, and other teams to ensure security measures are integrated into the organization's processes and projects. Performs any other related task as required. Knowledge and Attributes: Good communication skills to effectively convey technical information to non-technical stakeholders. Good analytical thinking and problem-solving skills to prevent hacking on a network. Ability to identify and evaluate potential risks and to develop solutions. Ability to identify and mitigate network vulnerabilities and explain how to avoid them. Understands firewalls, proxies, SIEM, antivirus, and IDPS concepts. Understands patch management with the ability to deploy patches in a timely manner whilst understanding business impact. Developing proficiency with MAC and OS. Familiarity with security frameworks, standards, and regulations (for example, NIST, CIS, GDPR). Basic understanding of network and system architecture, protocols, and security controls. Ability to analyze security incidents and assess potential risks. Ability to work both independently and collaboratively in a fast-paced environment. Academic Qualifications and Certifications: Bachelor's degree or equivalent in information security, cybersecurity, computer science, or related. Security certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM) are advantageous. Required Experience: Moderate level of demonstrated experience in information security or cybersecurity, or related roles. Moderate level of demonstrated experience working in a global IT organization. Moderate level of demonstrated experience with computer network penetration testing and techniques. Moderate level of demonstrated experience with security assessment and vulnerability scanning tools. Workplace type : On-site Working

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together. TCS Hiring for Network Security Engineer Experience Range: - 08 To 10 Yrs Job Locations : Hyderabad & Noida Job Description Responsible for deployment and operations of large-scale enterprise network security infrastructure including Firewall, IPS/IDS, Content filtering, Load balancer, VPN infrastructure Responsible for handling day-to-day operational tasks, checklists and performing scheduled activities assigned and Network Security project implementations Attending to the tickets assigned to the queue, adhering to the Incident & change management process Supporting services as per defined process & guidelines adhering to compliance Ensure all audit required data are captured with respect to task executed Contribute to the various technology documentation e.g. SOPs, design & configuration documents, project & SIP (Service Improvement Plan) reports. Update the knowledge on new trends and technologies, acquire cross functional skills and share knowledge with the team. Lifecycle management of products/services-includes inventory management, contract management, design documents, SOP creation, incident management, problem management and service reporting (performance, capacity and availability), Audit and process compliance and participate in Internal and External Audits. Network Security Documentation, review and periodic updates Ready to work on 24*7 environment Primary Skills Sound understanding of Networking and Network Security Technologies. Hands on experience of Cisco s Routers, Switches Hands on experience of Firewalls (Palo Alto), VPN Technologies. Experience in managing on Load Balancers/reverse proxy/Web application firewall. Experience in audits and process compliance Key Responsibilities: 1; Provide day to day operational support for the Infrastructure Security Management Service 2; Quickly respond, troubleshoot and implement resolutions for client issues 3; Should be able to meet the defined SLAs for service delivery signed by the client’s 4; Vendor management to support Infrastructure security infrastructure 5; Handle troubleshooting and diagnosis to find root cause of incident 6; Implements security solutions infrastructure Technical Experience: 1; Strong experience working on implementation, configuration and administration of NextGen Firewalls ie PaloAlto, 2; Excellent Hands-on experience on implementation, configuration and administration of Proxy services 3; Team management Incident handling skills, use case management, risk assessment Minimum Qualification: 15 years of full-time education Disclaimer: We encourage you to register at www.tcs.com/careers for exploring an exciting career with TCS. At the time of your application to TCS, the personal data contained in your application and resume will be collected by TCS and processed for the purpose of TCS's recruitment related activities. Your personal data will be retained by TCS for as long as TCS determines it is necessary to evaluate your application for employment as per our retention policy. You have the right to request TCS for temporary/permanent exclusion of your candidature from any recruitment related communication. For any such request you may write to careers.tcs.com. Show more Show less

Your day at NTT DATA The Senior Associate Collaboration Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs). This role performs configurations, actions installations and attends to break/fix events. This role works towards associate to professional level certification, whilst at the same time developing business knowledge. What you'll be doing Key Responsibilities: Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle Takes responsibility for problem resolution and troubleshooting during project lifecycle Escalates complex problems to the relevant third parties. Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover Compiles and maintains project administration (Time Capture and feedback to stakeholders) Conducts elementary presentations within the customer's organization. Expected to take leadership from senior resources on relevant technologies according to specialization and best practice. Performs any other related task as required. Knowledge and Attributes: Developing fundamental project and administration ability Developing understanding and appreciation of technical design principles and compute layers. Ability to develop an understanding of fundamental project and administration processes. Display a strong learning orientation. Good verbal communication skills. Demonstrate a client service orientation. Hands-on proactive in approach. Knowledge on security concepts and application of those concepts. Ability in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools. Developing knowledge on log collection mechanism such as Syslog, Log file, DB API. Developing knowledge in security architecture. Developing knowledge on log collection mechanism such as Syslog, Log file, DB API. Developing knowledge in security architecture. Developing knowledge in ETL concepts, data processing at scale and data stream pipelines through Terraform. Ability in cloud services on at least one of the following providers: AWS, Azure, GCP. Developing knowledge web service protocols and frameworks for high-availability, low-latency, resiliency, and auto-scaling. Developing understanding any of the following - Java, Python, TypeScript, JavaScript, R, .NET, PowerShell. Developing knowledge in serverless development. Analytical skills and ability to communicate effectively. Ability to solve problems in innovative ways while adhering to industry standards and practices. Developing understanding practices on securing data and systems by applying appropriate authentication and authorization controls. Developing understanding of Event Driven Development and asynchronous operations. Developing understanding project fundamentals which are demonstrated in the execution of installations and other assignments. Developing knowledge of security technologies and understanding of managed services concepts Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or a related field. Vendor certification is mandatory. Azure Certified Security Engineer PCNSA FCA CCNA Security. Cloud Security certifications and certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCDPCCNP Security, JNCIA, ACCA, PCNSE, PCNSA, FCP, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Administrator Associate, will be an advantage. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role) Terraform, Azure, Sentinel, EDR Defender for Cloud, Microsoft Security, Devops Ci/CD Pipelins, Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance), Version Control (Git), Microservices (Kubernetes, Azure Containers), Azure AWS/ GCP Infrastructure (IaaS, PaaS, SaaS), Azure Infrastructure as Code, Azure Administration, Hybrid Cloud, Networking (Firewalls, LAN, VPN), Automation, MS Office365, Power BI Administration, Scripting (PowerShell), ZTNA. Required Experience: Moderate level experience in SOC Analysis Operations. Moderate level experience in SIEM usage for Moderate level experience in Azure or AWS or GCP. Moderate level experience in Security technologies like Firewall, IPS, IDS, Proxy etc. Moderate level experience in technical support to clients. Moderate level experience in handling security incidents end to end. Moderate level experience in Security Analysis or Engineering Moderate level experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools. Workplace type : On-site Working.

Senior Technical Services Cross Technology Systems Integration Specialist / Technical Lead Your day at NTT DATA The Senior Cross Technology Technical Services (TS) Systems Integration Specialist Technical Lead is involved in highly complex environments for installation, integration, deployment, configuration and fault management. This role is able to compile technical specifications in a clear, concise, unambiguous manner to explain the advantages and disadvantages of options leading to the final solution and are able to create alternative solutions as backup planning. This role works towards expert level certification, whilst at the same time developing business knowledge. This role has advanced proficiency across two or more technologies, namely Networking, Data Centre, Security, Customer Experience, Collaboration and/or End User Compute. What you'll be doing Key Responsibilities: Interacts with clients on site and remote to meet more complex requirements of a solution. Escalates unresolved problems and issues to the relevant third parties. Delegates lower complexity tasks to engineers and technicians. Assumes responsibility for the coordination of the activities of the engineers, in line with performance targets, leading by example and monitoring the quality of engineer's and technician's work when required. Writes reports and proposals and completes and maintains project documentation. Assists with the documentation of standard operating procedures relating to installations and fixes. Acts as coach and mentor to more junior Implementation Engineers and Technicians. Assumes responsibility for the coordination of the activities of the Engineers, in line with performance targets. May be required to serve periodically on the customer service desk, providing third line telephonic, remote and on-site support and problem management. Included in complex design work, with input to the design expected. Expected to take ownership of relevant technologies according to domain or specialization. Engages vendors for priority escalations or bugs found during deployments. Performs any other related task as required. Knowledge and Attributes: Advanced understanding and appreciation of technical design and business principles. Advanced project fundamental and administration ability. Advanced project fundamentals which are demonstrated in the execution of installations and other assignments. Advanced customer engagement skills. Advanced relevant domain specialist knowledge. Excellent verbal communication skills. Client focused and displays a proactive approach to solving problems. Advanced ability to coach, mentor and provide guidance to team members. Ability to take ownership as technical lead during project lifecycle. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or Computing or related field. Collaboration - Valid CCIE Collaboration Certification required. Customer Experience - NICE plus 3 additional NICE Engage NCSE; NICE Engage NCIE (Installation); Sentinel Fundamentals; CXOne Basic Certification CXOne Advanced Certification; CXOne ACD Administrator Certification. Additional - Nexidia Data exchange framework; Nexidia NCSE; Nexidia NCIE; Advanced Processing Automation (RTAM); NICE WFM (IEX); Compliance Centre; NICE Inform; Avaya VOIP Integrations; Cisco VOIP Integrations. Encryption; Multiple Data Centres (MDC); NICE Real Time Authentication; NICE Trade Recording. Avaya certification plus additional such as Avaya Aura Core Avaya Aura Contact Centre Avaya IP Office; Avaya IP Office Contact Centre; Avaya Session Border Controller; Avaya Experience Portal Administration. Verint certification and additional such as Workforce Management (WFM); Interactions; Speech; DPA. Genesys foundational courses; Genesys Cloud CX - Implementation; Genesys Cloud CX - Contact Centre Administration; Genesys Cloud CX - Reporting and Analytics; Level 4 - Genesys Cloud: Edge Networking; Genesys Cloud - Edge BYOC Premise Configuration; Genesys Cloud - Edge How it Works; Genesys Cloud - Edge WebRTC; Genesys Cloud - Edge Survivability; Genesys Cloud - Edge BYOC Premises and Edge Introductory Concepts; Genesys Cloud - Edge Troubleshooting; Genesys Cloud - API Conversation Management; Genesys Cloud - API User Management; Genesys Cloud - API Workforce Management; Genesys Cloud - API Real-Time Reporting; Genesys Cloud - API Quality Report Generation; Genesys Cloud - API Historical Report Generation; Genesys Cloud - API Authorization; Genesys Cloud - API Introduction to the Platform API Genesys - Decisions Administration; Genesys - Decisions Strategic Planning. Data Centre - Relevant certifications such as HPE Proliant servers, 3PAR, Primera, Alletra, Simplicity, Synergy, StoreOnce, MSA Storage. Dell PowerEdge servers, Unity, PowerStore, Recoverpoint Appliance/VE, PowerScale Isilon PowerProtect/Data Domain, VxRail, VMware Certified VCP-DCV, vSAN, SRM. Dell Information Storage Associate - DCA-ISM. Veeam Backup and Recovery VMCA . Veritas Netbackup Admin and implementation. Azure Fundamentals. Cisco UCS Servers. Cisco MDS and Brocade SAN Switches - Zoning. Nutanix HCI NCP. End User Compute - Microsoft Certified Professional; Microsoft 365 Administrator (MS-100, MS-101); Microsoft 365 Certified - Modern Desktop Administrator Associate (MD-100, MD-101); Microsoft Azure Fundamentals Training & Certification (AZ-900); Microsoft 365 Certified: Teams Administrator Associate; AZ-103: Azure Administrator Associate; Microsoft Certified - Azure Identity and Access Administrator; AZ-500 - Microsoft Azure Security Technologies; Microsoft Certified Solutions Associate - Server 2016; AZ-500 - Microsoft Azure Security Technologies; Microsoft Certified - Azure Virtual Desktop Specialty; AZ-300 - Microsoft Azure Architect Technologies. Microsoft Certified - Azure Virtual Desktop Specialty. Networking - Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCIE, JNCIE, ACMP etc.; Cisco Dev Net certification. Security - Azure Certified Solutions Architect PCNSE FCE CCNP Security CISSP Automation certifications or equivalent preferred. Cloud Security certifications and certifications such AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCIE CCDP Security, JNCIA, ACCA, PCNSE, PCNSC, FCE, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Certified Solutions Architect, Azure Administrator Associate is advantageous. Certifications relevant to the services provided (certifications carry additional weightage). Terraform; Azure; Sentinel; EDR Defender for Cloud; Microsoft Security; Devops Ci/CD Pipelins; Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance); Version Control (Git); Microservices (Kubernetes, Azure Containers); Azure AWS/ GCP Infrastructure (IaaS, PaaS, SaaS); Azure Infrastructure as Code; Azure Administration; Hybrid Cloud; Networking (Firewalls, LAN, VPN); Automation; MS Office365. Power BI Administration; Scripting (PowerShell); ZTNA. Required Experience: Advanced work experience in a technical implementation engineering technologies such as Networking, Data Center, Security, Customer Experience, Collaboration and/or End User Compute etc. Advanced experience engaging with clients and conducting presentations. Advanced report writing experience. Advanced project management experience. Required Experience (Specific to Collaboration) - Advanced experience with Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Unified Contact Centre Express, Cisco Attendant console, Cisco IMP, Cisco Customer Collaboration Platform and Expressway in enterprise deployments, including bulk administration, provisioning and management of endpoints and user accounts in large-scale systems. Advanced experience with voice gateways - MGCP, SIP, H.323, SCCP, digital PRI/E1, analog FXO/FXS. Advanced experience with Border Element, media resources, SRST/SRSV. Advanced experience with Cisco Unified Contact Center Express, including but not limited to UC Manager integration, scripting, high availability clustering. Advanced experience with design and implementation for UC environment. Advanced experience with CME/CUE. Advanced experience in dial plan designs and implementation. Advanced experience with virtualization, specifically VMware, Cisco UCS B/C-Series servers and wireshark. Advanced experience with Cisco TelePresence video solutions. Advanced experience with Cisco audio and video conferencing solutions. Advanced experience with Webex Calling and Webex Contact Centre solutions. Advanced experience with voice carrier systems i.e.. Openserv, Neotel, Vodacom, MTN, Experience with multi-cluster call manager environments. Advanced ARC and Call Cabinet expertise is advantageous. Required Experience (Specific to Security) - Advanced experience in SOC Analysis Operations. Advanced experience in SIEM usage for investigations. Advanced experience in Azure or AWS or GCP. Advanced experience in Security technologies like Firewall, IPS, IDS, Proxy etc. Advanced experience in technical support to clients. Advanced experience in handling security incidents end to end. Advanced experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools. Advanced experience in log collection mechanism such as Syslog, Log file, DB API. Advanced experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools. Advanced experience in web service protocols and frameworks for high-availability, low-latency, resiliency, and auto-scaling. Advanced experience in sound practices on securing data and systems by applying appropriate authentication and authorization controls. Advanced experience in Event Driven Development and asynchronous operations. Advanced experience in scripting languages such as Python, Perl, or Ruby, and experience with automation tools like Ansible, Puppet, or Chef. Workplace type : Remote Working

Your day at NTT DATA Network Security L4 What you'll be doing Degree BE/B.Tech/MCA in IT/Computer Science/ Electronics & Communication/Electronics or higher/Diploma in Computer Science with CCIE CISSP Certification. Total 10 to 15 years of experience Network Administrator Engineer should have expertise in areas Like troubleshooting and handling of various Network Security devices and technology viz., Firewalls, Load Balancers etc. Hands-on experience on troubleshooting Firewall & LB devices Hands-on experience on Firewall Policy rules and access control configuration Network security devices HA configuration build, monitor & support Monitor and Manage Network Security devices and related performance Experience in Performance Monitoring, Optimization and Capacity Planning for Network Security devices Experience in Network Security Infrastructure solutions design, review Experience in DR solution design, build and support Escalation Management (Internal, within NSEIL and with OEM) Good communication skills Workplace type : On-site Working

Your day at NTT DATA We are seeking a skilled L2 Network Engineer to join our team. The ideal candidate will have experience with Cisco ACI, Routing and Switching, Palo Alto Firewalls, Citrix Load Balancers, AAA servers, Cisco Next Gen Firewalls. This role involves supporting and maintaining network infrastructure, troubleshooting issues, and ensuring network security and performance. What you'll be doing Key Responsibilities Assist in the deployment and management of Cisco ACI solutions Monitor and manage Cisco Next Gen Firewalls and Palo Alto Firewalls . Support Citrix Load Balancers. Excellent understanding of the TCP/IP protocol suite. Monitor and maintain network infrastructure. Troubleshoot and resolve network issues. Monitor and manage Routing & Switching. Monitor and manage Cisco AAA servers. Collaborate with other IT teams to ensure seamless network operations. Strong written/verbal communications skillset Strong interpersonal and teamwork skills Configure, administer, document firewall infrastructure and change management. Experience in performance tuning and optimization of firewalls and firewall policies. Experience working on Firewall Rule base analyzers and optimization approaches. In depth understanding of Network ports, NAT, PAT and Access Lists. Document network configurations and changes. Required Skills: Experience with Cisco AAA servers. Proficiency in managing Cisco Next Gen Firewalls and Palo Alto Firewalls. Knowledge of Citrix Load Balancers. Familiarity with Cisco ACI & SDN. Strong troubleshooting and problem-solving skills. Excellent communication and teamwork abilities. Qualifications: B. Tech or B.E. from a UniversityInstitute recognized by Government of India or its Regulatory bodies in Information Technology Computer Science Electronics and Communications Electronics and Tele-Communications Electronics MCAMSc/MCS with minimum 5 years experience on relevant solution in any of the Central Govt./State Govt./PSU/BFSI/ Reputed Private Firms/MNCs. Entry level OEM Certification is respective network sub-domain is compulsory.. Minimum of 5 years of experience with 3 years of hand on experience on technology Relevant certifications (e.g., CCNA, CCNP Security, PCNSE) are a plus. Workplace type : On-site Working.

Your day at NTT DATA The Senior Associate Security Technical Architect is a developing subject matter expert, responsible for assisting with designing robust security architectures for our systems, applications, and infrastructure. This role collaborates with cross-functional teams to ensure that technology solutions are secure, compliant, and aligned with industry best practices. Your expertise will be crucial in protecting sensitive data, mitigating risks, and maintaining the confidentiality, integrity, and availability of our systems. What you'll be doing Key Responsibilities: Designs and develops comprehensive security architectures for our systems, applications, and infrastructure, considering both current and future needs. Viewed as a trusted technical advisor to the client. Collaborates with stakeholders, including developers, engineers, and project managers, to integrate security requirements into the system design and development lifecycle. Provides pre-sales technical support and expertise in analyzing client requirements, in conjunction with the clients current security capabilities. Provides expertise in secure coding practices, network security, identity and access management, data protection, and other security domains. Supports the evaluation of and selects security technologies, tools, and frameworks to support our security architecture. Ensures technical solutions will accomplish the client's objectives. Defines and implements security policies, standards, and procedures to ensure compliance with industry regulations and best practices. Supports incident response activities, including identification, containment, eradication, and recovery, in coordination with the incident response team. Develops or produces the technical design document to match the solution design specifications. Working with the relevant internal stakeholders, participate in scope of work determination, product pricing and RFP/RFI responses. Assists with the determination of outsourcing, product pricing and collaborates with others to develop an implementation solution. Responsible for influencing and guiding members of the Sales team and to ensure that they are equipped to close deals and maintain visibility of forecasting and sales pipeline in order to influence potential deals. Manages client proof of concept (POC) initiatives, which will require the involvement of the appropriate resources, and setup and delivery of the POC. On all assigned engagements, owns the proposed solution and transitions the build implementation to the delivery team. Specifically relating to opportunity pursuit this role will evaluate each opportunity for alignment with organizational capabilities and business policy, prepare the executive summary that outlines all of the information gathered from the client in regards to their needs, as understood, document the proposed technology solution, document the statement of work along with all labor requirements, work with the relevant internal stakeholders to prepare the pricing format that will be supplied to the customer, perform the actual solution design and prepare a parts list outlining equipment to be provided, develop and manage a proof-of-concept as such may be required, engage all technical resources required for an accurate solution design, prepare a network diagram outlining the proposed solution, document all deliverables and what constitutes a successful completion, review the final parts list as supplied and submit all information to the applicable bid team for final assembly, verify the proposals accuracy and sign off on the final documents to be presented to the client, assist during the final presentation to the client as appropriate. Knowledge and Attributes: Demonstrates good client engagement skills coupled with technical consulting aptitude. Understanding of the vendors products business and technology positioning. Good analytical and problem-solving skills, with the ability to assess risks, analyze complex security issues, and propose effective solutions. Ability to collaborate and communicate effectively with team members, contributing to their success Good product knowledge integrated with technology understanding Good knowledge of security domains, including network security, application security, cloud security, data protection, identity and access management, cryptography, and secure coding practices. Proficiency in enterprise architecture principles, frameworks (such as TOGAF), and architectural patterns for designing secure and scalable systems. Good understanding of security regulations, standards, and frameworks (such as ISO 27001, NIST, PCI DSS) and their practical application Basic understanding of key vendor subscription models such as Cisco EA 3.0. Academic Qualifications and Certifications: Bachelor's degree in information technology, computer science or information systems or related field. Vendor product, sales and technology certifications. Relevant certifications, such as CISSP, CISM, GIAC, or TOGAF, are highly desirable. Required Experience: Moderate level technical experience within a large scale (preferably multi-national) technology services environment. Moderate level experience as a Security Technical Architect or a similar role, designing and implementing security architectures for complex systems and applications. Moderate level experience with security technologies and tools, such as firewalls, intrusion detection/prevention systems, SIEM, vulnerability scanners, and secure coding analysis tools. Experience in project management methodologies.

Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a clients service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidates qualification for the role. CCNA certification in must, CCNP in Security or PCNSE certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type : On-site Working

Your day at NTT DATA The Networking Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively monitoring, identifying, investigating, and resolving technical incidents and problems and restoring service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Networking Managed Services Engineer (L2) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: 6+ years of experience. Engineer should have expertise in areas Like troubleshooting and handling of various Network Security devices and technology viz., Firewalls, Load Balancers etc. Hands-on experience on troubleshooting Firewall & LB devices Hands-on experience on Firewall Policy rules and access control configuration Network security devices HA configuration build, monitor & support Monitor and Manage Network Security devices and related performance Experience in Performance Monitoring, Optimization and Capacity Planning for Network Security devices. Experience in Network Security Infrastructure solutions design, review Experience in DR solution design, build and support Escalation Management (Internal, within NSEIL and with OEM) Good communication skills. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCNP or equivalent certification. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role).

Your day at NTT DATA The Associate Security Platform Engineer is an entry level subject matter expert, responsible for learning how to facilitate problem resolution and mentoring for the overall team. This role performs operational security tasks such as performance and availability monitoring, log monitoring, security incident detection and response, security event reporting, and content maintenance (tuning). The Associate Security Platform Engineer is responsible for detecting and monitoring escalated threats and suspicious activity affecting the organization's technology domain (servers, networks, appliances and all infrastructure supporting production applications for the enterprise, as well as development environments). What you'll be doing Key Responsibilities: Works as part of a 24/7 team working on rotational shifts. Works as part of Platform and Content Engineering handling tunings, stake holder requests, escalations, reporting, trainings. Administers the organization's security tools to gather security logs from environment. Lifecycle management of the supported security tools/technologies, Break-fix, Patching, Live update. Adheres to SOPs and notify stake holders on log flow/log format issues. Documents best practices. Identifies opportunities to make automations which will help the incident response team. Performs security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics, and a broad range of skills in LAN technologies, Windows and Linux O/Ss, and general security infrastructure. Knowledge and Attributes: Entry level knowledge on implementation and monitoring of any SIEM or security tools/technologies. Entry level knowledge on security architecture, worked across different security technologies. Customer service orientated and pro-active thinking. Ability to problem solve and is highly driven and self-organized. Great attention to detail. Good analytical and logical thinking. Excellent spoken and written communication skills. Team player with the ability to work well with others and in group with colleagues and stakeholders. Academic Qualifications and Certifications: Bachelor's degree or equivalent in Information Technology or related field. Relevant level of Networking certifications such as CCNA, JNCIA, ACCA, PCNSA, CCSA etc. preferred. Relevant level of Security certifications such as AZ-500, SC-200, Security+, CEH etc. will be added advantage. Required Experience: Entry level experience in Security technologies like (Firewall, IPS, IDS, Proxy etc.). Entry level experience in technical support to clients. Entry level experience in diagnosis and troubleshooting. Entry level experience providing remote support in Security Technologies. Entry level experience in SOC/CSIRT Operations. Entry level experience in handling security incidents end to end. Entry level experience in Security engineering.

Your day at NTT DATA The Security Managed Services Engineer (L3) is a seasoned engineering role, responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through pre-emptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and is responsible for managing tickets of high complexity, conducts advanced and complicated tasks, aware of client's high level and low-level security architecture and provides resolution to a diverse range of complex problems. This position uses considerable judgment and independent analysis within defined policies and practices and applies analytical thinking and deep technical expertise in achieving client outcomes, while coaching and mentoring junior team members across functions. The Security Managed Services Engineer (L3) may also contribute to support on project work as and when required. What you'll be doing Key Responsibilities: Ensures that assigned infrastructure at the client site is configured, installed, tested, and operational Performs necessary checks, apply monitoring tools and respond to alerts. Identifies problems and errors prior to or when it occurs and logs all such incidents in a timely manner with the required level of detail. Assists in analyzing, assigning, and escalating support calls. Investigates third line support calls assigned and identify the root cause of incidents and problems Reports and escalates issues to 3rd party vendors if necessary. Provides continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by the company. Proactively identifies opportunities for work optimization including opportunities for automation of work. Coaches L2 teams for advance technical troubleshooting and behavioral skills. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups Ability to plan activities and projects well in advance and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience) Relevant certifications depending on technology domain expertise such as (but not limited to) - CCNP in Security or PCNSE certification or Firewall Vendor related certification is good to have along with advance technical certification like CCIE, CISSP. Required Experience: Seasoned Managed Services experience handling complex Security Infrastructure. Seasoned experience required in Engineering function within a medium to large ICT organization. Seasoned working knowledge of ITIL processes. Seasoned experience working with vendors and/or 3rd parties.