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10.0 - 12.0 years
13 - 17 Lacs
Pune
Work from Office
Required Key Skills and Qualifications: Bachelors degree in Engineering, Computer Science, or related field. 6+ years of experience in network operations or managed services. (experience differs as per the band mentioned in above) Strong knowledge and hands-on experience in SD-WAN technologies (e.g., Cisco Viptela, Fortinet, Versa, VMware VeloCloud, SilverPeak etc.). Deep understanding of IP networking protocols (BGP, OSPF, VRF, GRE, IPSec, NAT, MPLS, GVPN etc.). Proven experience in troubleshooting complex WAN/LAN issues in large-scale enterprise or service provider environments. Familiarity with network monitoring & troubleshooting tools. Understanding of network security principles, with hands-on in firewalls (Fortinet/Palo Alto/Cisco ASA) considered a strong advantage. Exposure to cloud-based networking and security services (AWS TGW, Azure VWAN, SASE, etc.). Industry standardcertifications in relevant domain will be added advantage. Key Responsibilities : Act as the technical escalation point for all SD-WAN-related issues within the operations team. Own and drive the end-to-end assurance of SD-WAN services including performance monitoring, fault resolution, and root cause analysis. Work closely with NOC, engineering, vendors, and customer teams to ensure network availability and SLA adherence. Analyze network performance data and recommend optimization actions and corrective measures. Lead or support incident triage, change implementation, and problem management initiatives. Ensure proper documentation of configurations, standard operating procedures (SOPs), and best practices. Assist in knowledge transfer and training of L2 teams for continuous skill upliftment.
Posted 1 week ago
2.0 - 5.0 years
2 - 6 Lacs
Pune
Work from Office
Position Summary : shall be responsible for the annualbudget for landing stations, work as interface with different submarine cable consortiums,track the AOP for the Cable stations, track the Submarine wet plant inventory,track invoicing and payment for central billing party function, handle O&Mmatters related to submarine cable systems. Qualification : B.E. Electronics Major Responsibilities : To participate .and collate inputs for Budget / True-up datafor cable stations managed by Tata Com. To represent Tata Comm in Submarine Cable consortiums forall O&M and finance matters. To participate & provide inputs for AOP (AnnualOperation Plan) to FPA team during AOP preparation. To track related variable expenditures for Cable station& associated land routes related matters and track related variableexpenditures for which cost approval is obtained from consortiums. To provide Re-verification of O&M invoices payment andManual provisions based on the supporting documents provided with the invoicesby FP&A. To provide information to finance team for raising theinvoice to CBP for any unplanned expense. To coordinate with consortium & respective CLS to manageany planned activity To manage submission of applications for advance clearances(MOD/MOHA/SPL) for Cable Ships. To ensure the availability of recommended spares for wetmaintenance Depot for Tata com segment of consortium cable. To liaison with Govt. Authorities during any constructionactivities in Land cable or Wet segment. To organize various reports / KPI from the cable stationsunder our purview as per the schedule & confirm the compliance. To manage and track invoicing, collection and payment forCentral Billing party Function.
Posted 1 week ago
8.0 - 9.0 years
7 - 11 Lacs
Mumbai
Work from Office
Responsible for driving network operations and maintenance in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience. The role will involve- planning and implementing network improvement projects, managing network operations, network analysis, bringing in process & cost level improvements. This is a tactical role which has a significant mid-term impact on the business unit s overall results. Responsibilities : Installing and configuringCISCO / Versa / Fortiner / Lavelle SD-WANRouters Installing and Configuring a Network Installing, Configuring and operates routed LAN & routed WAN Configuring IP,BGP, OSPF, RIP, IGRP, EIGRP. Creating users, groups and setting uppolicy for a user's and groups. Configurationand Troubleshooting of Cisco Switching protocols (RSTP, PVST) Perform databackups and disaster recovery operation. Analysis of LANnetwork/SD-WAN to determinenetwork performance problems. Provided solutions and documentation. Configurationand Troubleshooting of VLAN, VTP, VDC, VPC for Cisco switches, IOS upgrading ofrouters and switches. Carrying out DR (Disaster Recovery) testfor both connectivity and devices for every month Investigating, diagnosing, and resolvingall network issues by coordinating with users. Replacing the network hardware in case offailures and upgradation. Deploying Cisco Routers and Switches asper the project requirement. Coordinating with ISP vendors in case oflink failure Network connectivity troubleshooting In-Depth Knowledge on Routing andSwitching Protocols. Experience in Deploying and ManagingCisco Viptela based SDWAN Infrastructure. Deepunderstanding of the functionality and operations of Viptela SDWAN Components (vBond,vSmart,vManage).Versa Components - Versa Director, Versa Concerto, Versa Analytics, Versa Titan Understanding of Overlay and Underlay concepts. Experience in creating/ModifyingConfiguration templates in Cisco SDWAN. In-Depth Understand of SwitchingProtocols like VLAN, STP, Aggregation etc. Experience in packet tracer tools likeWireshark etc. Clear understanding of TCP/IP Experience in handling routing platformslike. ASR and ISR series Cisco routers. Responsiblefor managing / monitoring / troubleshooting the SDWAN, FMC and NetworkInfrastructure in the DC, DR andbranch locations. Responsible for Coordinating with the OEMto resolve P1 issues. All IT assets irrespective of installed or third-party vendor installed, theengineer support must be provided by the resources as vendor management. Responsiblefor work on Vulnerability component Requirements Oversee the overall operationsof the network infrastructure, including monitoring, maintenance, andtroubleshooting. Ensure high availabilityand performance of the network. Implement best practicesand standards for network operations. Coordinate withcross-functional teams to resolve network-related issues. Lead the response andresolution efforts for major incidents impacting network services. Coordinate with technicalteams, stakeholders, and vendors to minimize downtime and restore services. Conduct post-incidentreviews and implement preventive measures. Develop and maintainbusiness continuity plans for network operations. Identify critical networkcomponents and implement redundancy measures. Conduct regular drillsand tests to ensure readiness for potential disruptions. Ensure compliance withrelevant industry standards, regulations, and internal policies. Collaborate with internaland external auditors for compliance audits. Implement correctiveactions and recommendations to address audit findings. Lead and mentor a team ofnetwork operations professionals. Set performance goals,provide regular feedback, and conduct performance evaluations. Foster a collaborativeand supportive work environment. Identify training anddevelopment needs and facilitate skill enhancement programs.
Posted 1 week ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Job Description This role requires deep expertise in Cisco ISE, Cisco DNA, Meraki Firewalls & SD-WAN, and Cisco ASA (or similar security platforms). The ideal candidate is a problem solver who enjoys digging into technical issues, proactively identifying improvements, and working independently without micromanagement. They should have a strong desire to learn, grow, and take initiative while collaborating with teams across different regions. Responsibilities This position involves supporting global network operations, ensuring optimal performance, implementing security policies, and leading high-impact network projects to modernize and enhance our infrastructure. Salary Range- 10 LPA to 12.5 LPA Qualifications 5+ years of relevant hands-on Network Engineering experience in medium-to-large enterprise environments. Strong troubleshooting skills with the ability to analyze and resolve complex network issues across all OSI layers. Experience designing and supporting Cisco ISE and 802.1X authentication (wired and wireless). Proficiency with Cisco DNA Center for network automation, monitoring, and policy enforcement. Hands-on experience with Cisco Catalyst 9300, 9500, and Nexus series switches (including VSS, Stacking, STP, VLANs, OSPF, BGP, EIGRP). Deep knowledge of Cisco ASA, Meraki Firewalls & SD-WAN, and VPN solutions (Remote Access & Site-to-Site). Familiarity with network security principles, segmentation, firewall rule management, and NAC policies. Hands-on expertise with Wireless (Meraki, Cisco WLC), DNS, DHCP, HTTP/S, SSH, SMTP, and SNMP monitoring tools. Experience with network monitoring tools (e.g., OpManager, SolarWinds, PRTG, Cisco ThousandEyes, Splunk, or similar). Ability to work independently and take ownership of tasks/projects without needing micromanagement. Must have a growth mindset, strong curiosity, and a passion for continuous learning and improvement. Excellent documentation skills and ability to communicate technical details clearly. Preferred Qualifications (Nice to Have): Experience with ServiceNow or similar ticketing systems. Industry certifications: CCNP, CCIE, JNCIS, JNCIA (or equivalent). Hands-on experience with Cisco Nexus ACI, VXLAN, and Data Center networking. Experience with Meraki Wireless, SD-WAN, and Infoblox DNS management. Cloud networking experience (Azure, AWS, or GCP). Familiarity with network automation tools (Python, Ansible). About Us Duracell is the world’s leading manufacturer and marketer of high-performance alkaline batteries, complemented by a portfolio of high quality, market leading specialty, rechargeable and professional batteries. Duracell’s products power numerous critical professional devices across the globe such as heart rate monitors, defibrillators, telemetry devices, smoke detectors, fire alarms, automated valves and security systems. As the leader in the professional power category, Duracell has a rich history of innovation, continuously introducing batteries that are smaller, thinner, with more energy and longer lasting than competitive brands. Since March 2016, Duracell has found its permanent home within Berkshire Hathaway (ranked #4 World's Most Admired Companies by Fortune Magazine and #3 in the Fortune 500), and will continue to focus on sustainable growth, industry-leading innovation while creating long-term value for our customers and consumers. At Duracell, integrity, end-to-end accountability across all levels, fast decision-making and a “can do” attitude is highly valued.
Posted 1 week ago
3.0 years
0 Lacs
Kanpur, Uttar Pradesh, India
On-site
Description We are seeking a skilled and proactive OT/ICS Engineer to lead the setup, commissioning, and ongoing operations of the Cyber-Physical Systems (CPS) lab focused on SCADA, PLC, and Industrial Control Systems (ICS). The engineer will be responsible for system integration, operational readiness, security configurations, and maintenance of OT environments used for research, training, and simulation. Responsibilitie s Lab Setup & Commissioning Design and implement architecture for the ICS/SCADA/PLC lab setup in coordination with research and academic stakeholders. Deploy and configure industrial control hardware (PLCs, RTUs, HMIs, Sensors, Actuators, etc. Integrate SCADA software platforms (such as Siemens WinCC, Schneider EcoStruxure, GE iFIX, etc. Ensure compatibility and seamless communication via industrial protocols (Modbus, DNP3, OPC UA, etc.). Operational Management Ensure 24/7 operational readiness of the lab environment. Monitor system health and troubleshoot issues related to hardware, networks, and SCADA applications. Perform routine system backups, firmware updates, and patch management. Manage OT network segmentation, firewall policies, and VLAN configuration for secure operation. Security & Compliance Implement industrial cybersecurity best practices (NIST 800-82, IEC 62443). Conduct regular security audits and VAPT with the cyber team. Configure and maintain intrusion detection (IDS) systems for OT networks. Documentation & Suport Maintain comprehensive technical documentation: lab layouts, wiring schematics, IP assignments, access control lists, and change logs. Support students, researchers, and external teams in accessing lab infrastructure for projects and simulations. Coordinate with vendors for hardware/software maintenance, AMC, and upgrades. Eligibility B.Tech/B.E. or M.Tech in Electrical, Electronics, Instrumentation, Industrial Automation, or related field. 3+ years of hands-on experience with ICS/SCADA systems, preferably in a lab or industrial setting. Proficient in working with PLCs (Siemens, Allen Bradley, Schneider, etc.). Good understanding of industrial protocols: Modbus, Profibus, EtherNet/IP, OPCUA. Experience with OT networking and cybersecurity basics. Desired Eligibility Exposure to cybersecurity frameworks for OT (e.g., MITRE ATT&CK for ICS). Experience in setting up CPS testbeds or simulation platforms. Certifications like GICSP, ISA/IEC 62443, or CCNA Industrial would be an added advantage. Personal Attributes Strong problem-solving and troubleshooting skills. Good documentation and communication skills. Ability to work independently and with interdisciplinary teams. Keen interest in emerging technologies in the ICS and CPS domains. Travel As and when required, across the country for project execution and monitoring, as well as for coordination with geographically distributed teams. Communication Submit a cover letter summarising your experience in relevant technologies and software, along with a resume and the Latest passport-size photograph.
Posted 1 week ago
10.0 - 15.0 years
16 - 20 Lacs
Pune
Work from Office
Global Network Architect This is a fantastic role where you will work as part of a global team and oversee all network, voice, and data centre services across APAC region. Some of the key responsibilities include: Architect network solutions in line with global standard. Develop and maintain technical standards. Develop network technical strategy. Manage product life cycle and create infrastructure refreshment plan. Provide escalation support for critical operational service and project delivery. Build the relationship with APAC business, business IT, and 3rd party vendors respectively and ensure that high quality of Network Service is provided to the business and business IT users. Build effective collaboration across teams and other IS departments to move initiatives forward with our IT partners and users. Work with third party vendors to manage service delivery method, resources, timing, and location. Develops and maintain a productive working relationship with key stakeholders, project sponsors, and vendors. Works with all levels of staff and management both internally and externally. Identify opportunities to improve and mature IS engagement with our IT colleagues and end users. Work closely with global team and key vendors to ensure AIG global standards are maintained and priorities are aligned. What youll need to succeed Certification CCSP /CCDP/CCNP/CCIE or equivalent experience Expertise in Networking: Utilize your advanced knowledge in WAN, LAN/WLAN, and various routing protocols like OSPF and BGP . Experience working on deployments for routing & switching protocols, wireless network, firewall, load-balancer, proxy, DNS, and DHCP in a global corporate environment Experience working in complex global & domestic network environments Experience on supporting voice over IP technologies Vendor management experience Demonstrated ability to identify, understand and communicate business needs Ability to communicate effectively with technical and non-technical people Ability to adapt to change and manage in an uncertain environment Understanding of the IT environment
Posted 1 week ago
12.0 - 15.0 years
7 - 11 Lacs
Mumbai
Work from Office
Position Summary : Sr. Manager shall be responsiblefor the preparation and verification of annual budget for landing stations,work as interface with different submarine cable consortiums, prepare andmanage AOP for the Cable stations, track the Submarine wet plant inventory,support in MOD and MOHA clearance required for marine maintenance providers,coordinate for cable repairs with marine service providers and consortiums,track invoicing and payment for central billing party function, handle O&Mmatters related to submarine cable systems, support in new businessopportunities related to Submarine cable systems, should have a working knowledgeof Network Operations Center, Cable Landing Stations. Coordination withRegulatory and Legal teams. Liaising with various Government agencies for cablerepairs, cable protection and cable O&M activities. Should have goodinterpersonal skills to manage consortium matters. Major Responsibilities: To prepare annual Budget /True-up data for cable stations managed by Tata Com To representTata Comm in Submarine Cable consortiums for all O&M and finance matters Toparticipate & provide inputs for AOP (Annual Operation Plan) to FPA teamduring AOP preparation. To obtaincost approval from consortium for Cable Station & associated land routesrelated matters and track these variable costs and reimbursement. To provideRe-verification of O&M invoices payment and Manual provisions based onthe supporting documents provided with the invoices by FP&A. To provideinformation to the finance team for raising the invoice to CBP for anyunplanned expenses. Tocoordinate with consortium & respective CLS to manage any planned activity. To carryout / manage wet segment cable repair under Tata Coms segment. To Coordinatewith cable stations/consortium and with authorities to secure advanceclearances for Vessel, crew and work permit for repair. Tocoordinate with cable ship operators and authorities to secure advanceclearances (MOD/MOHA/SPL) for Vessel, crew and work permit for repair throughrespective agencies. To ensurethe availability of recommended spares for wet maintenance Depot for Tata comsegment of consortium cable. To liaisonwith Govt. Authorities during any construction activities in Land cable or Wetsegment. To organizevarious reports / KPI from the cable stations under our purview as per theschedule & confirming the compliance. To manage andcoordinate with consortiums for managing the Central Billing Party functionefficiently. To support in new business opportunities related toSubmarine cable systems and participate in preparation of RFQ responses,regulatory matters. Liaising with various Government agencies for cable repairs,cable protection and cable O&M activities.
Posted 1 week ago
6.0 - 10.0 years
10 - 14 Lacs
Pune
Work from Office
Required Key Skills and Qualifications: Bachelors degree in Engineering, Computer Science, or related field. 6+ years of experience in network operations or managed services. (experience differs as per the band mentioned in above) Strong knowledge and hands-on experience in SD-WAN technologies (e.g., Cisco Viptela, Fortinet, Versa, VMware VeloCloud, SilverPeak etc.). Deep understanding of IP networking protocols (BGP, OSPF, VRF, GRE, IPSec, NAT, MPLS, GVPN etc.). Proven experience in troubleshooting complex WAN/LAN issues in large-scale enterprise or service provider environments. Familiarity with network monitoring & troubleshooting tools. Understanding of network security principles, with hands-on in firewalls (Fortinet/Palo Alto/Cisco ASA) considered a strong advantage. Exposure to cloud-based networking and security services (AWS TGW, Azure VWAN, SASE, etc.). Industry standard certifications in relevant domain will be added advantage. Key Responsibilities: Act as the technical escalation point for all SD-WAN-related issues within the operations team. Own and drive the end-to-end assurance of SD-WAN services including performance monitoring, fault resolution, and root cause analysis. Work closely with NOC, engineering, vendors, and customer teams to ensure network availability and SLA adherence. Analyze network performance data and recommend optimization actions and corrective measures. Lead or support incident triage, change implementation, and problem management initiatives. Ensure proper documentation of configurations, standard operating procedures (SOPs), and best practices. Assist in knowledge transfer and training of L2 teams for continuous skill upliftment.
Posted 1 week ago
15.0 - 19.0 years
7 - 11 Lacs
Pune
Work from Office
Job Description Responsible for driving network operations and maintenance in the respective areas of Network/SDWAN/Cloud & security/Unified Collaboration/Mobility & IoT/other domains with the objective of minimizing downtime of network infrastructure, providing quality of network, resolving network issues, and cost effectively enhancing customer experience. The role will involve- planning and implementing network improvement projects, managing network operations, network analysis, bringing in process & cost level improvements. This is a tactical role which has a significant mid-term impact on the business unit s overall results.Responsibilities Lead domain specific operations team to meet the uptime targets. Manage network operations and maintenance, this may include marine cables, network equipments, facility, security operations for all sites and network. Ensure timely identification & fixing of network failures, review repeat issues to ensure permanent remedial actions are taken. Lead and drive operational review meetings with vendors. Develop tactics for improving operation efficiencies while improving service levels, employee retention and operational costs. Provide direction and escalation support to 24/7 NOC team. Manage difficult customer situations; respond promptly to customer needs; respond to requests for service and assistance. The role will lead a large team.Desired Skill sets Extensive experience in operations and project implementation of network technology Customer experience management Understanding of domain and related technologies
Posted 1 week ago
2.0 - 4.0 years
5 - 8 Lacs
Pune
Work from Office
Jr Customer Service Executive - Cloud & Security Customer Service Operations Key Responsibilities: SLA management for the KPI's and daily reporting Conduct regular audits and assessments to identify non-compliance, risks, or vulnerabilities. Develop and maintain network compliance documentation, reports, and dashboards. Collaborate with network engineers and security teams to design and implement compliance controls. Manage remediation efforts for compliance violations or audit findings. Stay up to date on regulatory changes and assess their impact on existing network infrastructure. Support external and internal audits by providing documentation, evidence, and subject matter expertise. Train and raise awareness among network teams about compliance best practices and requirements. Qualifications: Bachelors degree in Information Technology, Computer Science, Cybersecurity, or related field. 2-4 years of experience in network compliance, network security, or IT audit. Solid understanding of networking fundamentals (TCP/IP, LAN/WAN, Firewalls, VPNs). Experience with risk assessment and mitigation in IT/network environments. Proficient in using compliance and audit tools for tracking and reporting. Excellent analytical, documentation, and communication skills.
Posted 1 week ago
7.0 - 12.0 years
15 - 20 Lacs
Chennai
Work from Office
Broad Role Description This role is part ofAI/HPC engineering that specializes in Platform standardization initiatives,innovation, Testing and Optimization of different AI technologies. Specific role requires Installation,Administration, troubleshooting and analytical skills in the technology stackscovering Linux, Kubernetes, SLUM and Nvidia BCM OpenSource Infrastructure ToolsAnsible and scripting Candidate shouldbe B.E / B. Tech with over 7+ Years of experience in IT Infrastructureindustry, 7 to 8 years in HPC and or AItechnology with strong knowledge on Scripting and Linux with at least 2 years in Kubernetes. skills required. Managing,Installing, Configuring, Deploying, Troubleshooting and administration of opensourceHPC softwares like BCM, SLUM Ansible, ELK Good experiencein Linux OS with scripting Knowledge in BCM,Nvidia GPU, Cuda is preferred. Experience in Ansibleplaybook, managing HPC environment. Exposure toPython Scripting Knowledge in at least one of the LLM /Generative AI and GPU offering provided on public clouds like AWS /Azure/Google cloud Devops Tools Experience indeploying and managing tools like Jenkins, Git, SonarQube, Bugzilla, Harbor Registry Good to know. Networking: VLAN, VXLAN, InfiniBand, IPSubnetting, Routing, Firewall Storage: DDN, Parallel FS, Object storage and NFS Infrastructure: HP/Dell/ rack servers /GPU Management /Monitoring tools: Zabbix, PromotusGrafana and SNow,
Posted 1 week ago
3.0 - 8.0 years
4 - 9 Lacs
Mumbai
Work from Office
Role:- L2 Network Engineer Experience:- 3-8 Years Location:- Mumbai (Andheri East-Sakinaka) Work Mode:- 5 Days (WFO) Shift:- General Skill Set:- L2 Networking,Routing & Switching, Firewalls-Pala Alto/cisco/fortigate/fortinate/checkpoint,F5 Load Balancer/Load Balancing. Certification:- CCNA/CCNP(Mandatory)* Qualification:- B.Tech/BCA/BSC(Computers or other related). Kindly share your Updated CV to Priya.k@firstmeridian.com.
Posted 1 week ago
13.0 - 15.0 years
10 - 15 Lacs
Mumbai
Work from Office
Seeking a highly motivated and experienced ProjectManager - Technical account manager. In this customer-facing role, candidatewill be responsible for overseeing the successful delivery and servicesassurance support lifecycle for services (Managed Hosting - cloud,Microsoft End user service, Managed security services, Managed connectivitylike MPLS, ILL etc)) offered to end customer directly at our client'slocations. You will be the primary point of contact for our clients, ensuringenhanced customer experience. Responsibilities *Serve as the primary technical client contact andadvocate for day to day and escalated issues and requests * Ensuringsatisfaction through proactive communication, issue resolution, and regularengagement (status calls, QBRs, documentation). *Safeguard existingrevenue streams while identifying and driving new business opportunities withinaccounts through strategic collaboration with sales teams. *Lead key initiativeslike DC-DR drills and post-deployment handovers, manage service improvementplans, and *ensure timely delivery of customer project milestones. * Collaborate with internal teams and subject matter experts to align onproject goals, optimize customer investments, and provide leadership acrossbusiness units. Track capacity,risks, and service improvements; maintain related trackers; and provide regularaccount status updates to senior management and stakeholders. * Understanding of POA& Leading Major activity e.g. DC DR drill, Handover post deployment Regularlyphase out Service Improvement plans (Technical & Process) to customer &maintain a related tracker Should also beable to drive related Customer Project deliverables. Monitoring, managing, and administering themonetary terms of SLAs and other billing related aspects. *Providethe relevant reports including real time as well as pastdata/information/reports for the department to validate the billing and SLArelated penalties. The reports shall consist (not limited to) of: Summaryof resolved unresolved and escalated issues / complaints. Logsof backup and restoration undertaken reports. Componentwise Virtual machines availability and resource utilization reports. ConsolidatedSLA / Non- conformance reports. ( Detailed Daily, Weekly, Monthly Progress Report ) Clarity on SOP of Operations andMonitoring. Shouldbe able to do customer Architectural review Wouldneed to work from Office or customer location (Mumbai) TrackingInventory including licenses. SLAreconciliation and resolving associated billing disputes. Support,Revenue enhancement through accelerated deliveries. Desired Skill sets & requirement B.E./B.Tech/ MCA ( profile expects min 12-15 yrs of experience in which 10+ yrs experience requested for PM ) In managingand implementing large multilocation IT Network Projects Experience of implementing end to end Projects inPSU/ Government Bodies/ Autonomous Organizations (Under any Indian Governmentlaw) in India. Certifications: PMP / Prince2 Certification (Ifcertified better). Technical Certification: Vmware, Openstack, OperatingSystem Proficientin Windows/Linux systems and virtualization technologies with strong technicalunderstanding of Linux OS, storage, Networkand backup solutions. . Experienced inpublic and private cloud environments, with exposure to firewalls, proxies,IDS/IPS, SIEM, DDoS protection, and Zscaler. . Familiarwith MPLS, and ILL, ensuring robust enterprise connectivity and communication. . Familiar withInfoSec trends, enabling effective positioning of security solutions forcustomers. Strong analytical mindsetwith proven ability to troubleshoot and resolve complex technical issuesefficiently. Excellentlogical reasoning to assess technical issues. CapacityManagement for customer infrastructure and services. RiskIdentification and tracking for Customer infra Leadingcustomer calls and getting into conclusion on the purpose of the call. Abilityto audit customer infrastructure and suggest improvements. Abilityto forecast churn and upgrades for account base. Abilityto tailor message formats and contents to the audience and get heard. Abilityto manage multiple initiatives simultaneously. Comfortabledealing with complex customer relationships, decision processes and competingagendas Abilityto travel for customer meeting/service reviews or Resident On site at CustomerPlace The standard working hours are from09:30 am to 06:30 pm, Flexibility may be required to accommodate projectdeadlines.
Posted 1 week ago
8.0 - 9.0 years
9 - 13 Lacs
Pune
Work from Office
Experience: Minimum 8 years (including 4 years of relevant experience in the Network Security domain) Job Description: We are seeking a seasoned NAC L3 Specialist with extensive experience in Cisco Identity Services Engine (ISE). The ideal candidate will possess deep expertise in Network Access Control (NAC), including the implementation, configuration, and operation of NAC policies. This role requires a motivated individual who can independently handle advanced troubleshooting and provide top-level support for network security operations. Key Responsibilities: Design, implement, and manage Cisco ISE-based NAC solutions to ensure secure and seamless network access. Develop and enforce NAC policies and procedures, optimizing security without compromising user experience. Handle advanced troubleshooting and resolution of complex issues related to NAC policies, authentication, and access controls. Perform system upgrades, configuration changes, and maintain the health and performance of NAC solutions. Collaborate with cross-functional teams to integrate NAC solutions with existing network infrastructure and security tools. Conduct periodic audits of NAC configurations and provide recommendations for improvements. Train and mentor team members on NAC best practices and tools. Stay updated on the latest trends in network security and access control technologies. Requirements: Minimum 8 years of overall IT experience, with at least 4 years of relevant experience in the Network Security domain. Proficiency in Cisco ISE and its associated components. Strong knowledge of NAC policy implementation, operation, and troubleshooting. Hands-on experience with network protocols, authentication mechanisms (e.g., 802.1X, RADIUS, TACACS), and certificate-based authentication. In-depth understanding of LAN/WAN technologies, firewalls, and VPNs. Strong analytical and problem-solving skills to address complex network security issues. Industry certifications such as CCNP Security, Cisco Certified Specialist - Security, or equivalent are highly desirable. Excellent communication and interpersonal skills.
Posted 1 week ago
12.0 - 15.0 years
14 - 19 Lacs
Chennai
Work from Office
The leading security organization, TataCommunications Limited, has an immediate job opportunity for Security Operations Lead and the position is required for one of its important customers, Therole defines the ability to handle security team managing Firewalls and Zscalercloud proxy, this includes troubleshooting of security incidents to controlsthe impact also new service request from the customer. Theroles need ability to work independently as well as team management whilehandling multiple client incidents, projects, Service Improvement Plans,Hygiene projects. Responsibilities Lead the technical deploymentor troubleshooting skills on Fortinet Firewall, Zscaler Proxies, F5 WAF, DDoS Implement project/change andtroubleshoot incidents spanning Fortinet Firewall/UTM Implement project/change andtroubleshoot incidents on Zscaler cloud Proxy. Good knowledge on F5 WAF andDDoS service Adherence to ITIL servicemanagement framework Monitor/manage the customerperimeter security infrastructure as per the Service Level Agreement (SLA) withminimal escalations. Vulnerability Management of themanaged infrastructure with appropriate remediation Apply investigation techniquesto document root cause and impact of detected computer securityincidents. Performs or assists with ITsecurity assessments or audits of internal and external networks and systemsunder the direction of the IT Security management. Document findingsin written reports with recommendations for remediation. Assists with the developmentand documentation of an overall IT Security architecture to assureconfidentiality, integrity, and availability of company IT assets.Develops and maintains goodcommunications and working relationships with teams and external clients.Knowledge on Cyber security incidentsand reacting to it in a most optimal and secured way. Driving the mitigation.Identifying and mitigating therisks in the IT environment.Providing inputs to the continualservice improvements and driving the service improvement plans and the hygieneProjects.Actively giving inputs to automatingvarious tasks and driving the required projects.Provide on-call support as perrotation for emergency situations. L Experience/Skill/Qualifications: Bachelors Degree in computerscience or related IT field Experience in Managed SOC anddedicated customer environment 10 to 15 years of experience inNetwork security administration Expert level knowledge inFortinet Firewall and Zscaler cloud Proxies Good knowledge in F5 WAFmanagement Good knowledge in DDoS servicemanagement Expert or Professionalcertification in IT security or network / systems administration is desirable(CCIE, CCNP, CEH, CISSP) Fortinet NSE-1, NSE-2, NSE-3 isrequired, ZIA, ZPA, ZDX is required, Good communication skills Should be flexible to work in 24/7operations environment, Ability to adapt and follow theprocesses and guidelines, Possess an impeccable workethic and a high degree of integrity,
Posted 1 week ago
2.0 - 3.0 years
10 - 14 Lacs
Pune
Work from Office
The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes. Responsibilities Taking ownership of customer issues reported, solving their problems through by providing resolution. Researching, diagnosing, troubleshooting, identifying solutions to resolve system/application issues. Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Ensure SLA are achieved & work proactively to maintain the same.Desired Skill sets Demonstration of problem-solving skills Prior experience of providing customer service support in fast paced, high availability, 24X7 environments. Maintain awareness of latest technologies in the domain Knowledge of IP (GVPN & ILL), SDWAN (Versa & Fortinet), Firewall services mandatory.
Posted 1 week ago
4.0 - 8.0 years
10 - 14 Lacs
Pune
Work from Office
Responsibilities Hands-onexperience with Layer 2 & Layer 3 networking (Switching, Routing, and WANtechnologies). Abilityto troubleshoot and resolve Level 1 & Level 2 network incidents, includingconnectivity issues, latency, and packet drops Understandingand hands-on experience with SD-WAN solutions (preferably Versa, Viptela, orFortinet) Configuringand managing WAN edge devices, including policies, traffic steering, and VPNs. Knowledgeof MPLS, VPNs (IPsec, SSL), QoS, and WAN optimization techniques L2skills on fortinet firewall and security best practices. Proactivelyaddress customer issues and ensure timely resolution. Workefficiently with cross-functional teams, senior engineers, and external vendorsto resolve incidents. Support andassist L1 engineers in troubleshooting and knowledge transfer.. Experienceperforming configuration changes, firmware upgrades, and network maintenanceactivities. Conductingpost-change validations and rollbacks if needed.Desired Skill sets Minimum 4 years experience on operation on networking , firewall , SDWAN Strongunderstanding of networking, SDWAN, firewall concepts, including TCP/IP,subnetting, VLANs, SSL VPN , NGFW and routing protocols (OSPF, BGP, EIGRP) Clear and professional verbal & written communication to interactwith customers, vendors, and internal teams Quick decision-making to restore services within SLAs
Posted 1 week ago
1.0 - 2.0 years
1 - 5 Lacs
Pune
Work from Office
Technical Support Engineer 1Customer Front Line for Trouble Reporting 2Trouble Ticket Assignment to different technical teams 3Escalation Management 4MPLS Basic Troubleshooting and Fault isolation B> Major Responsibilities. 1>To be the First Point of contact for Tata Communications customers from technical Perspective & identification of the technical problem 2> Maintaining Optimum productivity as per set Standards. 3>Maintaining optimum Quality as per set Standards. 4>Handling all TSC Emails and ensuring that the targets are adhered. 5>Handling escalation and customer queries 1>Graduation in Electronics and Telecom/Computer Engg 2>Ability to use e-mail, internet, Word and other softwares 3 >Exposure to ISP Operations preferred 5>Any other certification is preferred 6>MPLS/IP Routing and protocol E> Experience Necessary requirement 1-3 years of experience in below areas 1> Experience in customer Front Line for Trouble Reporting 2> Experience in MPLS Basic Troubleshooting and Fault isolation 3>Experience in Handling Escalations and working in Shifts.
Posted 1 week ago
9.0 - 14.0 years
5 - 9 Lacs
Pune
Work from Office
Responsible for managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in respective areas of Network/SDWAN/Cloud & Network security/Unified Collaboration/Mobility & IoT/other domains. The role acts as a conduit between customers and other teams such as engineering, architecture etc. for any issue resolution. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles. Responsibilities: - Technical administration or troubleshooting to ensure the efficient functionality of the solution. Lead end-to-end project management for strategic initiatives across multiple functions or business units. Develop detailed project plans, timelines, resource plans, budgets, and risk mitigation strategies. Engage with stakeholders at all levels to gather requirements, align goals, and manage expectations. Manage project scope, change requests, and impact assessments through formal change control processes. Solid understanding of networking fundamentals (TCP/IP, LAN/WAN, Firewalls, VPNs) Assists with the development, revision, and maintenance of Standard Operating Procedures and Working Instructions Act as a point of escalation for Level-1 customer service analysts Coordinate with IT teams on escalations, tracking, performance issues, and outages. Prepare Monthly Executive Summary Reports for managed clients and continuously improve their content and presentation. Provide recommendations in tuning and optimization of systems, processes, procedures, and policies. Maintain an inventory of the procedures used by the operations team and regularly evaluate the procedures and add, remove, and update the procedures as appropriate. Publish weekly reports and monthly reports on customer service operations activity.Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience managing cross-functional teams and large-scale enterprise projects Experience in troubleshooting platform related issues, data backup, restoration, retention Ability to manage multiple high-priority projects in a fast-paced environment. Maintains awareness of latest technologies in the domain (Cloud, Firewalls, Devops)
Posted 1 week ago
2.0 - 4.0 years
2 - 6 Lacs
Thane
Work from Office
Organisation : Novamesh Ltd (TATA Commununications Ltd) Position : L1, Location Belapur, Customerlocation Shift : 9x5 Job Summary: We are seeking a well-rounded Security SolutionsSpecialist with hands-on experience in deploying, configuring, and managingsecurity platforms including EfficientIP (DNS, DHCP, IPAM), PicusSecurity (Breach and Attack Simulation), Varonis (Data Security& Governance), and ColorTokens (Microsegmentation & Zero Trust).The candidate will play a key role in optimizing the security posture of theorganization through proactive technology implementation, tuning, andcontinuous improvement. Key Responsibilities: EfficientIP (DNS Security & DDI Management): Configure and manage DDI (DNS, DHCP, IPAM) solutions using EfficientIP. Implement DNS threat protection, DNS tunneling detection, and response actions. Integrate EfficientIP with SIEM/SOC platforms for alerting and incident enrichment. Picus Security (Breach and Attack Simulation - BAS): Operate and tune the Picus BAS platform to continuously validate security controls. Conduct attack simulations mapped to MITRE ATT&CK to identify gaps in defenses. Collaborate with red/blue teams to interpret simulation outcomes and drive improvements. Varonis (Data Security and Insider Threat): Deploy and maintain Varonis to monitor access to critical data repositories (file shares, SharePoint, OneDrive, etc.). Investigate anomalous file activity, permissions misuse, and potential data exfiltration attempts. Support data classification, audit, and compliance initiatives (e.g., GDPR, HIPAA, PCI). ColorTokens (Microsegmentation & Zero Trust): Implement Zero Trust and application-layer segmentation policies using ColorTokens platform. Monitor east-west traffic, define security zones, and restrict lateral movement. Work with infrastructure and cloud teams to enforce policy across hybrid environments. Required Qualifications: Education: B.E./B.Tech/MCA/M.Sc. in Computer Science or Information Technology Certification : CEH
Posted 1 week ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Job Title: IT Support Lead (Helpdesk + L1 Network Engineer + Vendor Coordinator) Location: Gurgaon Experience Required: 5-8 years (Minimum-5) Job Summary We are seeking a dynamic and versatile IT professional who can handle a mix of responsibilities across IT helpdesk support, L1 network troubleshooting, and vendor coordination. The ideal candidate should be technically competent, customer-service oriented, and organized with strong communication skills. Key Responsibilities IT Helpdesk Support (60%) Provide first-level technical support for desktops, laptops, printers, and software applications. Handle ticketing system and respond to support requests (Windows/MacOS). Troubleshoot issues related to MS Office 365, Outlook, Teams, and common business applications. Manage user onboarding/offboarding including account creation, access control, and asset assignment. Install and configure systems and applications based on company policies. L1 Network Engineer (25%) Monitor and troubleshoot network connectivity issues (LAN, WAN, Wi-Fi, VPN). Assist in basic firewall/router/modem configuration and health checks. Escalate complex network issues to L2/L3 or external service providers as required. Support IP telephony and video conferencing systems. Maintain logs and ensure uptime of basic infrastructure. Vendor Coordination (15%) Act as point of contact for IT vendors (hardware suppliers, ISPs, AMC providers). Track and manage IT inventory, warranties, and AMC contracts. Coordinate service requests, quotes, and follow-ups for timely delivery and support. Assist in IT procurement processes and maintain asset registers. Qualifications Bachelor's degree in IT/Computer Science or equivalent diploma. Industry certifications preferred: CompTIA A+ / Network+ / ITIL Foundation / CCNA (basic). Proven experience in Helpdesk/Support and basic network troubleshooting. Experience using ticketing tools like Freshservice, ServiceNow, or Zoho Desk. Knowledge of Office 365 administration, Active Directory, VPN, and endpoint protection EDR , DLP , Web Proxy Skills Excellent problem-solving and multitasking skills. Strong communication and interpersonal abilities. Vendor management and basic procurement understanding. Ability to document SOPs and maintain service logs. Employment Type: Full-time Shift Timing: Day Shift (Monday to Friday) Skills: edr,maintain service logs,web proxy,it,active directory,problem solving,vpn,vendor coordination,communication,vendor management,multitasking skill,ticketing tools (freshservice, servicenow, zoho desk),strong communication,interpersonal skills,macos,dlp,problem-solving,microsoft office 365,windows,l1 network troubleshooting,sops,it helpdesk support
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. About The Role We are seeking an experienced Security/Senior Security Consultant with strong expertise in Cisco technologies, network design, and implementation. The role involves configuring and troubleshooting routing protocols (BGP, OSPF, IS-IS, VRF, VXLAN), switching (L2/L3, VLANs, SVIs), wireless systems, and managing Cisco ISE for access control. Experience with Cisco SD-Access and DNAC is a plus. The candidate will conduct security assessments, implement security policies, and ensure compliance with industry standards. A B.E./B.Tech or related degree, along with certifications like CCNP, CISSP, or PCNSE, is preferred Key Responsibilities Understand Network design and Implementation & Troubleshooting - Strong understanding & Troubleshooting skills of Routing - BGP, IS-IS, OSPF, VRF, VXLAN, Static routing & Switching – LAN, SVIs, VLANs, L2/L3 Switch, Wireless WLC/APs. Strong understanding of TCP/IP models Design, implement, and manage Cisco ISE for network access control and identity-based security policies. Cisco SD-Access & Catalyst Center (DNAC)– Support DNAC automation, SD-Access fabric deployment, and troubleshooting, including greenfield/brownfield deployments, fabric builds, and endpoint onboarding. Conduct security assessments and provide recommendations to improve network security posture. Collaborate with IT teams to design security architectures that align with business needs and regulatory requirements. Document security policies, procedures, and configurations for compliance and operational efficiency. Basic Qualifications Education: B.E./B.Tech or master’s degree in computer science, or a related field. Proven experience in network security consulting, design, and implementation. Deep knowledge & hands-on expertise on Cisco Routing & Switching (CCNP preferred). Strong understanding & hands-on expertise on Cisco Catalyst Switches & Routers, Wireless Controllers (WLCs), Access Points (APs). Hands-on expertise with Cisco ISE (preferred), Cisco SD-Access & Catalyst Center (DNAC) (optional). Understanding of zero-trust architecture, micro-segmentation, and endpoint security. Excellent troubleshooting, analytical, and problem-solving skills. Strong communication and client-facing skills. Certifications such as CCNP Enterprise and or Security, CISSP, PCNSE, or equivalent are preferred. FTD, Palo Alto Firewall, Tetration, and StealthWatch, familiarity with industry standards and frameworks such as ISO 27001, NIST, CIS Controls, and GDPR, will be added advantage. (Not Mandatory) Preferred Qualifications Excellent communication and leadership skills. Strong analytical and problem-solving abilities. Ability to manage and mentor teams effectively. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
Posted 1 week ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
We are seeking a highly skilled and experienced Network Security Engineer to join our team. The ideal candidate will have a strong background in network security, hands-on experience with advanced security tools, and the ability to design and enforce security policies. Responsibilities: Develop and implement network security policies and procedures. Monitor and analyze network traffic to identify and mitigate security threats. Perform regular security audits and vulnerability assessments. Respond to and investigate security incidents and breaches. Maintain and update firewall configurations and other security tools. Collaborate with IT teams to design secure network architectures. Provide guidance and mentorship to junior security engineers. Stay current with emerging cyber threats and security trends. Skills: Firewall management – Palo-Alto, FortiGate, Checkpoint, ASA Routing and switching Network traffic analysis Virtual Private Network (VPN) technologies Cisco umbrella Meraki switch, WLC and AP. Good hands on troubleshooting experience with LAN and WAN SD-WAN Load-Balancer
Posted 1 week ago
6.0 - 11.0 years
4 - 8 Lacs
Navi Mumbai
Work from Office
Experience: 5 to 6 Experience. Hands-on Experience on Checkpoint firewall 80.xx and cloud guard and Cisco ASA 55XX and FTD. Hands-on Experience on O365 EOP and Email proxys and web proxys. Hands-on Experience on any IPS devices. Hands-on Experience on Mcafee EPO. Hands-on Experience on Cisco umbrella. Experience on working ticketing tool. Good communication & Presenting skill Technical. Aware of Firewall Upgradation process. Maintaining firewalls, virtual private networks, web protocols, and email security. Reporting the security analysis and monitoring findings. Hands-on experience on DC, DR, AWS connectivity. BE / BTech 5/6 yrs experience of the domain
Posted 1 week ago
10.0 - 16.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Network Security Engineer L4 Experience: 10 to 16 Years Primary Skillset: FortiGate Firewalls Fortinet NSE7 certified with minimum 10 years working experience on large enterprise datacenter and network security domain. Expert working knowledge & understanding of networking concepts and design (Firewalls, Routing, Load Balancing, OSI Model, TCP/IP, Packet trace and analysis). Firewall deployment/configuration experience and troubleshooting application connectivity. Inter-VDOM configuration and deep understanding of routing protocols, SDWAN. Extensive experience VPN platforms Cisco, Fortinet Working knowledge of remote access VPNs (IPSEC, GRE, AnyConnect, DMVPN). Expert knowledge on Fortimanager, FortiGate firewalls and Forti Analyzer including CLI. Deploy and manage Fortinet FortiGate firewalls, including VPNs, web filtering, intrusion prevention systems (IPS), and advanced threat protection (ATP). Working knowledge on firewall orchestration tools (Algosec, Tufin etc.). Good working knowledge on SIEM tools like Splunk, Anomali etc. Working knowledge on Fortinet Proxy / Zscaler Proxy. Primary Skillset: Loadbalancer Big IP 301A, 301B, 302 , AVI certified . Configuration, migration, and management of F5 load balancers(physical / virtual). Design, implement & troubleshoot traffic management policies using iRules and other F5 tools. Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness
Posted 1 week ago
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