Lead - Captive Operations Tata Communications Limited

5.0 - 7.0 years

0 Lacs

hyderabad, telangana, india

On-site

Job Description Key Responsibilities: Provide L2 operational support for SD-WAN solutions (Cisco Viptela, Fortinet, Versa, Aruba, or similar). Troubleshoot SD-WAN related incidents, connectivity issues, and performance problems. Manage and support SD-WAN controllers, edge devices, and related components. Perform configuration, monitoring, and health checks of WAN/SD-WAN devices. Collaborate with L1, L3, and vendor support teams for issue resolution. Implement approved changes, upgrades, and patches on SD-WAN devices. Work on integration of SD-WAN with existing WAN/MPLS networks. Ensure compliance with network security standards and policies. Prepare and maintain operational documentation, SOPs, and incident reports. Participate in 24x7 support with on-call rotation (if applicable). Required Skills & Experience: 57 years of overall networking experience, with SD-WAN. Strong knowledge of SD-WAN platforms (Cisco Viptela, Versa, Fortinet, etc.). Expertise in WAN technologies: MPLS, IPSec, GRE, BGP, OSPF, QoS. Experience in routing, switching, and firewall basics. Hands-on troubleshooting skills using monitoring and diagnostic tools. Familiarity with ITIL processes (incident, change, problem management). Strong communication and documentation skills. Desired Skill sets Good knowledge on implementation, installation, integration troubleshooting and overall functionalities Experience in troubleshooting platform related issues, data backup, restoration, retention Maintains awareness of latest technologies in the domain

Posted 1 day ago

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System Administrator NoBroker

0.0 - 3.0 years

1 - 3 Lacs

Bengaluru

Work from Office

Please find the JD below. 1. Manages the day-to-day operations of the PCC host computers by monitoring system performance, configuration, maintenance and repair 2. Maintenance and troubleshooting of all kinds of issues related Desktops, Laptops and peripherals Device. 3. Provide technical support to users, addressing their IT-related issues and inquiries. 4. Need Knowledge on Ubuntu and Windows Operating System. 5. Basic Networking and WiFi Knowledge. 6. Basic Knowledge of firewall 7. Language Needed English and Hindi Mandatory 8. No Week off on Sundays, (Week off will be given one day between Monday to Friday)

Posted 2 months ago

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