12 Firepower Jobs

Job Opportunity: Network Security (L2) Pune / Mumbai Location: Pune / Mumbai Experience: 3+ Years (Cisco Security) Education: Diploma / Bachelor’s / Engineering in Computer Science or Electronics Certifications: Mandatory: CCNA Preferred: CCNP Security or equivalent hands-on experience Role Summary: We are looking for a skilled L2 Network Security Engineer with strong hands-on experience in Cisco security technologies. The ideal candidate will possess in-depth technical expertise, sound troubleshooting abilities, and the drive to work in a dynamic, security-focused environment. Technical Skills: Proficient in Cisco ASA , FTD , FMC Hands-on experience with Cisco Routers (ISR, ASR) Strong understanding of OSPF, iBGP, eBGP Deep knowledge of firewall configurations , failover scenarios , multi-context mode Expertise in VPN technologies: Site-to-Site VPN (IKEv1 & v2) , DMVPN , SSL VPN , GRE tunnels Exposure to Cisco ISE (NAC solutions) Working knowledge of Cisco WSA, ESA Familiar with Port Security , STP , VTP , SNMP , and Syslog Soft Skills: Strong analytical and logical reasoning abilities Effective communication skills for interaction with cross-functional teams Good documentation habits and attention to detail Other Responsibilities: Perform daily operational tasks and checklists Analyze security events and escalate incidents as needed Correlate suspicious logs with other data center or application events If you’re passionate about network security and meet the criteria, we’d love to hear from you. Apply Now or tag someone who’d be a great fit!

What You ll do First thing first, you ll work with a highly motivated team of Cisco, which is named #1 World s Best Workplaces. Technical Assistance Centre (TAC) is a team of highly skilled engineers whose #1 focus is to help customers deploy and operate their networks efficiently while delivering the best possible customer experience. Our success is validated through excellent financial results, growing customer satisfaction metrics, industry recognition, and employee happiness scores. Cross function with different global teams Work and support Cisco s customers for Innovative Cloud Security products -Cisco Advanced Malware Protection, Cisco Threat Grid, and SecureX. You will have the opportunity to apply your analytical skills and technical knowledge to seek product and network problems of moderate-high complexity. You will consistently deliver an extraordinary Customer Experience for Cisco Cloud Security products by resolving technical issues over the telephone, email, and remote sessions (WebEx). You will work with critical customer accounts and handle issue requests. You're happy to provide technology/product training and intellectual property material as required. You successfully apply moderate to sophisticated lab setups to recreate and solve problems You will submit complete and accurate bug reports in areas of expertise. You will be providing technical support to partners and/or customers for Cisco technologies, products, and/or solutions. Who You ll Work With The Cloud Security TAC team works on sophisticated issues with some of Cisco's top customers. You will work with a team dedicated to solving our customers most important business challenges. And you will do it by delivering intelligent networks and technology and business architectures built on coordinated products, services and software platforms. You will provide 2nd/3rd level technical support for Cloud Security Product technologies. Who You Are Cisco seeks a Customer Support Engineer in Cloud Security technology to join some of the industry's brightest minds in developing and deploying today's most advanced Internet technologies. In this role, you will gain insight into the detailed functionality of Cisco products and partner with all distributed elements of the service chain. You demonstrate a proficiency and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. This is a great opportunity for someone with persistence and an appreciative view of the customer to hone their skills and advance their career giving customers success while working with an industry leader in networking technology. Minimum Qualifications BE or MS CS/EE/EC with 5+ years of Industry Experience Excellent Verbal and Written Communication skills Experience in resolving sophisticated technical issues in Enterprise Networks Work autonomously & independently Excellent Problem-solving and probing skills. Deep understanding of Networking and Security technology Ability to diagnose and analyze issues through debugs and logs. Desired Skills and competencies : Experience in one or more Security/Cloud Security Technologies and solutions like Firewall, VPN, AAA and Firepower, ISE, Stealthwatch, AMP for endpoints, etc Expertise in solve complex Security related issues. Expertise in fixing complex Security related issues. Experience in solutions like AMP for endpoints Good understanding of solve and operating Linux OS Good understanding of basics of how the web works (concepts related to HTTP) and API Preferred Deep understanding of TCP/IP, Routing, and Switching Fundamentals will be preferred. Customer-facing experience is required. Good interpersonal skills and ability to convince and build a social relationship. The ability to work with a multi-functional and geographically team with varied strengths is expected. CCIE Security - Highly preferred. Solve problems creatively and multi-task in a fast-paced and constantly evolving environment. Ability to assertively communicate and demonstrate Technical Leadership on Solve scenarios, especially over WebEx / telephonic customer conversations Preferred Deep understanding of TCP/IP, Routing and Switching fundamentals will be preferred. Excellent knowledge of Cisco ASA, Firepower, ISE Customer-facing experience is mandatory. Good presentation skills and ability to convince and build a social relationship. Ability to work with a multi-functional and geographically team with varied strengths is expected. CCIE Security - Highly preferred. Solve problems creatively and multi-task in a fast-paced and constantly evolving environment. Ability to Assertively communicate and demonstrate Technical Leadership on Solve scenarios, especially over WebEx / telephonic customer conversations

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join our team as a Technical Resolution Specialist, where you will play a pivotal role in maintaining and optimizing Kyndryl’s complex, high-traffic internet site communications and network-based product systems. This isn't just a job – it’s a chance to immerse yourself in cutting-edge technology and be at the forefront of innovation. As a Technical Resolution Specialist, you'll be the engineer of scalable local and wide-area network solutions, bridging multiple platforms and protocols, including IP and VOIP. Your mission is to ensure seamless system performance, troubleshoot network issues, and orchestrate the installation of vital components such as routers and switches in collaboration with our trusted vendors. But that's not all – you'll also be at the forefront of innovation, developing tools to automate network system deployment, administration, and monitoring, while actively participating in project planning and implementation. This role isn't just about technical expertise; it's about collaboration and growth. You'll provide training and lend your expertise to proposal writing, enhancing our collective knowledge. You'll collaborate closely with development teams to fine-tune system operability, conduct rigorous tests to ensure network redundancy and resilience, and even step up to provide on-call service coverage when needed. At the heart of your work is a commitment to technical excellence and customer satisfaction. You'll offer expert advice on best practices, support actions, and architectural definitions, all while supporting your colleagues – be it Architects, Site Reliability Engineers (SREs), or other specialists – in delivering customer solutions. In this role, you'll thrive in a vibrant atmosphere of teamwork and collaboration, where every day brings new challenges and opportunities to apply your knowledge and expertise. Your contributions will make a significant impact on our technical team, as you focus on supporting and maintaining customer systems, resolving incidents, implementing changes, and investigating critical issues. Additionally, you'll conduct system reviews, provide recommendations based on technology best practices, and serve as a trusted advisor to our valued customers. If you're ready to take your technical skills to the next level and thrive in a role that values innovation, collaboration, and expertise – then this opportunity is tailor-made for you. Join us at Kyndryl, in shaping the future of technology and unlocking its limitless potential. Your Future at Kyndryl Kyndryl's focus on providing innovative IT solutions to our customers means that as a part of the Technical Specialist team, you’ll be working with the latest technology and will have the opportunity to learn and grow your skills. Whether you progress your career to a Technical Leader and Principal or migrate to other technical career paths such as an Architect or Data Scientist – we have opportunities you won’t find anywhere else. Who You Are ou’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience 8+years of experience in a Network Services / Resolution role or similar function Hands on experience / expertise in a variety of technologies including Cisco solutions, F5 Load Balancers, Fortinet Firewalls, Juniper Networking, Palo Alto Firewalls, Cisco ASA FirePOWER and Cisco Identity Services Engine (ISE), Aruba Wireless Networks. Meraki, Versa SDWAN Configure and maintain Fortinet FortiGate and Palo Alto Firewalls. Manage and optimize Wireless LAN Controllers. Manage Cisco ASA FirePOWER and Cisco Identity Services Engine (ISE) Administer Citrix Servers and F5 Load Balancers. Maintain and troubleshoot Juniper Networking equipment. Proven experience planning and implementing scalable local andwide-area network solutionsbetween multiple platforms and protocols Expertise in operating internet site communications and/or network-based (Cloud) systems Experience with IT/Network automation tools and scripting languages. Knowledge of cloud networking and security solutions. Familiarity with governance frameworks and compliance standards. Preferred Skills and Experience Certifications in relevant technologies (e.g., Cisco CCNA/CCNP, Fortinet NSE, Palo Alto PCNSE) are highly desirable. Systematic and troubleshooting skills Exceptional communication (verbal and written) skills Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Offsite technical implementation, installation, and configuration of hardware Fortinet, Checkpoint ,cisco FTD Firewalls, IPS Router NAT configuration on firewall. vulnerabilities User Account Management Incident& Problem Management

Key deliverables: Support and administer WAN, LAN, SD-WAN, wireless networks, and Pulse VPN remote access Manage Google Cloud Platform network administration and monitoring Ensure uptime of global services and effective implementation of network changes Deliver project tasks efficiently with strong communication and leadership skills Role responsibilities: Administer and support corporate network services including firewall management Execute project tasks and manage network infrastructure independently Collaborate with geographically dispersed teams across cultures Maintain and improve network monitoring and management processes

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about cybersecurity and looking for an exciting role where you can make a difference? If so, we have an opportunity for you! As a Security Specialist at Kyndryl, you will play a crucial role in enabling and securing our customer organizations, cultures, and ecosystems. Your responsibilities will be varied and dynamic, spanning asset classification models, risk assessment reports, information security policies, security solution scenarios, implementation plans, organization models, procedures, security services, security effectiveness evaluation reports, and security awareness workshops. You will be tasked with configuring, monitoring, and managing the performance of networks to maintain the quality of services, while also protecting organizational infrastructure from malicious cyber-attacks. As a key member of our team, you will assess, predict, prevent, and manage the risk of IT infrastructure and data, helping our customers stay ahead of the curve and ensure their systems are secure. You will develop and implement security policies and procedures, working closely with other departments to ensure that all security measures are in place and operating effectively. But that is not all – at Kyndryl you will have the opportunity to explore innovation in CyberSecurity data science – taking information that has been gathered and looking for areas to have that “Ah Ha” moment. Drawing conclusions and patterns from the data across single and multiple clients. Creating new ideas in the area of risk management and risk quantification. In addition to your technical responsibilities, you will also play a key role in raising awareness of potential security threats through technical security training on best practices. This is an exciting opportunity to help shape the culture of our clients' organizations and make a tangible impact on their security posture. If you have a passion for cybersecurity – governance, risk and compliance, are looking for a challenging and dynamic role, and want to work with a team of like-minded individuals, then we want to hear from you! Join us as a Security Specialist and help us secure the future of our clients' organizations. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Should have 10 to 12 years of experience. Aware of latest technologies and solutions on Network, Security & Data Centre technologies in project Implementation and Design. Experience in customer meetings and presentations for business development from the pre-sales point of view. Ability to discuss and pitch the technical solutions with clients as per the business needs Design appropriate solutions in line with the client requirements and ability to prepare proposals and make technically accurate responses to RFPs Excellent knowledge and hands on experience for the below technologies: Cisco Routers: 1900,2800,3800,3900 & ASR Cisco Switches: 3750X,3560X,2960,4500,4900,6500 & DC Networking-ACI, Nexus 2K,5K,7K,9K Load Balancers: Alteon, F5 , NetScaler WAN optimization - Riverbed or other OEM's Routing protocols: EIGRP, OSPF,BGP, MPLS,VRRP,HSRP/static routing. Others: Multicast, DMVPN, Tunnels, IPV6 &IPV4 Switching protocols & methodologies: VPC,VDC.OTV,VXLAN,VLANS, Spanning-Tree, VTP, Ether Channel,Stacking,802.1q tagging/trunking, Port Aggregation, Power Over Ethernet (POE), Failover/Fallback of Hardware & Link (High Availability) etc . Quality of Service : QoS markings, traffic classifications and prioritization •Security: Network Layer-2 & Layer-3 Security Access control: Tacacs server , Radius Good Understanding of DNS,DHCP, NTP,NAT,PAT etc. Network Management/Monitoring Tools Like SolarWinds Orion, Nagios & Cisco Prime and others Wireless: Cisco WLC/Access Points/WCS Security Knowledge – Checkpoint, Cisco ASA, Firepower, FTD, FMC, Palo Alto, Juniper SRX and Netscreen. Experience in configuring and monitoring various WAN and internet circuits (T1, E1, PRI, DS3, Fiber, Ethernet), and working with ISPs in relation to these services Process Knowledge : ITIL Expertise in Documentation for Networks Possess good communication skills and customer focused attitude Certifications: CCNA/CCNP/CCVP/CCSP/CCIE (preferred). Preferred Technical and Professional Experience:- BE/B TECH/IT/CCNP/CCIE/JNCIE Certifications: CCNA/CCNP/CCSP/CCIE(preferred). Excellent written and verbal communication skills Ability to interact confidently with stakeholders of all levels Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

We are excited to announce an excellent opportunity for a Senior Network Engineer to join our dynamic internal IT team! Job Title: Senior Network Engineer (L2) Location: Hyderabad Experience: 5+ Years Shift: Rotational Shifts (must be comfortable with shift work) Availability: Immediate joiners or candidates who can join ASAP Global Support Experience is mandate Overview: The IT Engineer- Networking is a member of the Information Technology Department who is responsible for the design, development, configuration, operation, and maintenance of SHIs corporate data networks and supporting systems. They work on a team of engineers and administrators that maintain our global network and the interconnections with our customers and partners. This position reports to the Assistant Manager of Networking within the Information Technology department. Responsibilities: Include, but not limited to: Deploy, configure, and maintain network routers, switches, and firewalls Deploy, configure, and maintain datacenter network switches and controllers Configure and troubleshoot IPSec VPNs on router and firewall platforms Deploy, configure, and maintain public cloud networking components Deploy, configure, and maintain Wi-Fi controllers and access points Deploy, configure, and maintain SD-WAN controllers and endpoints Deploy, configure, and maintain network access security controllers Deploy, configure, and maintain network load balancers Provide level 3 support for network incidents and problems Create and maintain network documentation External Qualifications: Completed Bachelors Degree or relevant work experience required CCNA certification 5 years of experience deploying and configuring Cisco routers and switches Strong knowledge of IP networking and the OSI model Experience configuring and troubleshooting network routing protocols including BGP and OSPF Experience configuring and troubleshooting IPSec VPNs Preferred Skills/Qualifications: Prefer CCNP certification Prefer experience configuring Cisco FTD or ASA network firewalls Prefer experience configuring Cisco wireless network controllers Prefer experience configuring Cisco Viptela SD-WAN platform Prefer experience configuring F5 LTM/GTM Prefer experience configuring Cisco Identity Services Engine (ISE) Prefer experience configuring networking in AWS or Azure cloud environments Prefer experience creating network documentation in Microsoft Visio Required Skills: Proficient in configuration of network firewalls Proficient in configuration of Wi-Fi controllers and access points Proficient in configuration of Cisco routers and switches Excellent troubleshooting skills and the ability to follow a structured methodology to solve problems Excellent teamwork and organizational skills, flexibility, and the ability to handle multiple tasks Excellent verbal and written communication skills Desire and ability to research and study technology to increase knowledge and solve problems Self-motivated and possessing the ability to complete tasks and projects when provided with high level requirements Certifications: CCNA certification is required upon application

Required Skills Technology | Cisco R and S Network Expert - Level 3 Support Technology | Fortigate Expert - Level 3 Support Technology | Firepower Expert - Level 3 Support Technology | Checkpoint Fw Administrator - Level 2 Support Technology | Checkpoint VPN Administrator - Level 2 Support Technology | Juniper R and S Administrator - Level 2 Support Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4.Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Senior Network Engineer Base location: India Travel expectations: Europe/US (when possible) This is an exciting opportunity to come into a medium sized company and really make a difference. They want to move fast with real projects, that will have a very high degree of visibility. Responsibilities include: Operate the companys LAN and WAN infrastructure Monitor WAN circuits, device reachability and health condition Keep software up to date on network devices in line with security advisements Apply global network standards and policies Troubleshoot and fix network issues Support sites in LAN configuration changes in line with business requirements Manage network refresh projects and migrations Support new site installations Operate on-prem datacenters network infrastructure and Direct Connect to AWS Work with customers and partners to setup and operate network connectivity Support IT security audits Provide network metrics for executive team and stakeholders Manage and maintain network documentation, diagrams and best practices Consistently research and review new network technologies and practices to strengthen the company’s global network infrastructure. Required Experience and Skills : Minimum of 8 plus years of IT networking experience, including all the responsibilities listed for this position. Need to have great communication skills and be articulate in English A degree in Computer Science and Cisco CCNP certificate or equivalent work experience Working experience with Cisco devices: switches, routers, firewalls, ASA, Firepower, FMC, WLC, ISE, CUCM Expertise in configuration and troubleshooting of L2 technologies: STP, RSTP, VTP, dot1q, Etherchannel, HSRP, VRRP Expertise in configuration and troubleshooting of BGP and EIGRP routing protocols, IP SLA Expertise in configuration and troubleshooting of L2 security: Port security, Private vlan, DHCP snooping, ARP inspection, BPDU guard, Local SPAN, Remote SPAN, 802.1x authentication Expertise in configuration and troubleshooting of L3 security: NAP, PAT, Zone Based firewall, Port mapping, Device hardening Expertise in configuration and troubleshooting of IPSec, GRE, SSL VPN, Anyconnect, SD-WAN Expertise in configuration and troubleshooting of Cisco wireless networks Expertise in configuration and troubleshooting of Cisco Unified Communication Manager Expertise in configuration and troubleshooting of Cisco Identity Services Engine Expertise in configuration and troubleshooting of Riverbed Steelhead Expertise in configuration and troubleshooting of Amazon Web Services: AWS firewall, AWS Load-Balancer, Direct Connect Gateway, Virtual Private Gateway, Transit Gateway

Team Purpose The Managed Network & Security Team is responsible for the management of the Network and security devices in Getronics data centers, connectivity towards customers and cloud providers and on-premises network & security implementations at our Customers. You should possess excellent communication and teamwork skills and have confidence working on your own initiative. You will be required to work during European business hours from Monday-Friday, Weekly On-call would be on a rotational basis. Role Purpose We are looking for an experienced professional who is autonomous, experienced, self-driven Network fanatics. The role is to proactively and reactively manage the Network and Security devices, act on alarms from our network management systems, and act on incidents reported by our customers. Troubleshoot & analyze incidents and changes and make suggestions to fix and implement the solution. Test and deploy software upgrades or security patches. Work as a full member of our international team that consists of 50 Engineers globally. As a Technical Consultant, you will be heavily engaged to personalize their customers experience and ensure a successful Palo Alto Networks product experience. In this role, you will develop a working partnership to mitigate risks and troubleshoot to resolve technical issues for our esteemed customers. You will engage both proactively and reactively with the customer to address any Palo Alto Networks technology technical needs. You will also provide escalation management for any technical issues encountered with the customers enterprise deployment, resulting in faster time to value. Relevant Experience 8 + years Responsibilities This role requires strong fault isolation and root cause analysis skills todiagnose and solve complex technical issues and provide timelysolutions to customers in a professional manner. Regularly updatingcustomer cases to record the progress of calls in the call-tracking systemand documenting technical solutions and product information inaccount-specific repositories. Work to reproduce customer issues and work with vendors to resolve technical issues and thus does not limit to the above with more involvement like Manages the design, implementation, and ongoing management ofmainly. Provide reactive/proactive Designated Technical Support to top-tiercustomers. Provide configuration review, troubleshooting, and best practices tonamed customers. Manage support cases to ensure issues are recorded, tracked, resolved,and follow-ups are done in a timely manner and reported via the Service Deskand Customer. Provide fault isolation and root cause analysis for technical issues. Publish Technical Support Bulletins and other technical documentationin the Knowledge Base. Gather and retain customer-specific documentation in a secure locationfor ease of troubleshooting. Review of technical documentation, troubleshooting guides, etc, andimprovement Plans Act on Incidents reported by our network management tools. Act on Incidents reported by the customer (via our service desk) Proactively test & upgrade software on various devices Analyse capacity management reports & propose improvements. Prepare and execute Change requests. Remotely Configure new devices Interact with multiple teams (Helpdesk, Customer, Service deliveryManagers) Communicate & raise incidents to the party (vendors/telecomproviders) Propose improvement plans (technical & human activity) Proactively seek guidance from peers and seniors where required. Team presentations on your activities Propose improvements for our network management tools /Configuration. Analyse reporting before used by Service Delivery Manager This role involves client interaction. The scope of products/vendors covers FortiGate, Cisco ASA, Cisco FTD, Palo Alto ( Firewall, Panaroma ) Cisco (Routing, Switching), Wireless, Cisco ACI Meraki (Wireless ,SDWAN ) Primarily : Cisco (Routing/Switching), FortiGate Firewalls Secondary : One of the following firewalls Palo Alto, Cisco ASA, Cisco Firepower,Cisco ACI Core Skills Minimum 8 years relevant experience (see list of vendors) Hands-on experience working in an ITIL-structured organizationdealing with Incident / Change / Problem management. Hands-on experience in handling major IT infrastructure vendorproducts such as Cisco and Palo Alto. Expert in implementing and supporting Advanced routing protocols,Switching. Experience with Wireshark or other protocol analyzers. Configuring network & security devices with end-to-end security inmind. Configuring end-to-end Quality of Service Troubleshoot using traffic analyzers, NetFlow collector, capacitymanagement tools. Incident Report Document writing. Documentation (MS Word) & drawing ( MS Visio ) updates Participating in Team and customer meetings. Effective English speaking & writing skills. Soft Skills ? Driven and Customer-focused.? Ability to work well under pressure.? Proactive Attitude? Problem Solving? Excellent Communication Verbal & Written? Independent and resourceful with minimal supervision? Team player? Take initiative Certification/Training Masters/Graduate degree holder Fortinet NSE5 and above (Desired), PCNSE, PCNSA, CCIE, CCNPSecurity CCIE, CCNP routing switching (Desired)

Hi, We are looking for a Network Engineer, Skills:Cisco routing and network, cisco ASA/firepower, palo alto,Infoblox,azure/AWS Exp: 5 to 8 years Location: Bangalore NP: Immedaite within 15 days Interested candidate send resume to sreeram.sekhar@thakralone.in

Hi, We are looking for a Network Engineer, Skills:Cisco routing and network, cisco ASA/firepower, palo alto,Infoblox,azure/AWS Exp: 5 to 8 years Location: Bangalore NP: Immedaite within 15 days Interested candidate send resume to sreeram.sekhar@thakralone.in