20 Firepower Jobs

Join our Team About This Opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc) Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams Fault management on all routers and switches equipment and follow up with support in case of raised cases, What You Will Do Actively Supervising of ITSM Ticket queues to maintain MTTR, Analytical skills like logical thinking, Problem solving & handling assignments are mandatory, Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA), First point of contact for support of any alarm/event/KPI related issues, Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc), Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA), Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function, Node health checks and backups & trouble-shoot the deviation identified, Sharing details for MIR & CSR to respective teams, End to End Network Understanding, 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling, You will bring IP Firewall on Cisco FTD + Firepower + ASA is mandatory Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing, Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP, IP Security protocolsIPSEC, GRE, VPN, CGNat, CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN, Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces), Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable, Good Communication & trouble-shooting skills, 5-10 years of relevant in IP Domain Show

Join our Team About This Opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers ,switches ,firewalls, load balancers and security gateways etc) Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams Fault management on all routers and switches equipment and follow up with support in case of raised cases, What You Will Do Actively Supervising of ITSM Ticket queues to maintain MTTR, Analytical skills like logical thinking, Problem solving & handling assignments are mandatory, Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA), First point of contact for support of any alarm/event/KPI related issues, Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc), Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA), Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function, Node health checks and backups & trouble-shoot the deviation identified, Sharing details for MIR & CSR to respective teams, End to End Network Understanding, 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling, You will bring IP Firewall on Cisco FTD + Firepower + ASA is mandatory Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing, Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP, IP Security protocolsIPSEC, GRE, VPN, CGNat, CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN, Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces), Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable, Good Communication & trouble-shooting skills, 7-14 years of relevant in IP Domain Show

Join our Team About This Opportunity This Role is responsible for Alarm analysis, Operation-maintenance, trouble-shooting & Change Request Implementation on IP nodes (like Routers, switches ,firewalls, load balancers and security gateways etc) Also responsible for Trouble Ticket analysis and resolution of trouble tickets raised by Customer / L2 Teams Fault management on all routers and switches equipment and follow up with support in case of raised cases, What You Will Do Actively Supervising of ITSM Ticket queues to maintain MTTR, Analytical skills like logical thinking, Problem solving & handling assignments are mandatory, Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA), First point of contact for support of any alarm/event/KPI related issues, Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc), Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA), Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function, Node health checks and backups & trouble-shoot the deviation identified, Sharing details for MIR & CSR to respective teams, End to End Network Understanding, You will bring IP Firewall on Cisco FTD + Firepower + ASA is mandatory Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, MPLS, LDP, L2VPN, L3VPN, BFD, Segment Routing, Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP, Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces), Product/Vendor knowledge on CISCO (mandatory) & Ericsson, Good Communication & trouble-shooting skills, 3-7 years of relevant in IP Domain Show

Role & responsibilities Design, implement, and manage advanced security controls across hybrid infrastructures (on-prem and cloud). Configure, maintain, and optimize Palo Alto Networks firewalls and security services using Panorama . Lead deployment and administration of Cisco ASA , Firepower , and secure remote access solutions. Secure multi-account AWS and Azure environments with industry-standard best practices and governance models. Manage and enforce Duo Security MFA policies and integrations with endpoints and critical systems. Build and maintain Splunk environments, developing custom dashboards, alerts, and automated response actions. Drive end-to-end security incident detection, response, containment, and post-mortem reviews. Provide expert input into risk assessments, policy development, compliance initiatives, and security architecture. Collaborate cross-functionally with DevOps, Infrastructure, and Compliance teams to integrate security into all technology domains. Mentor junior security engineers and contribute to global knowledge sharing. Preferred candidate profile 7+ years of progressive experience in information security, with at least 5 years focused on enterprise-level tools and platforms. Deep expertise in: Palo Alto Networks (NGFW, WildFire, URL filtering, Panorama) Cisco Security (ASA, Firepower, VPN, Umbrella) AWS and Azure security services (IAM, GuardDuty, Security Center, Defender, etc.) Duo Security implementation, troubleshooting, and policy development Splunk configuration, SPL queries, incident correlation, and dashboarding Strong understanding of core security principles, including defense-in-depth, zero trust, and secure network architecture. Familiarity with security standards (NIST, ISO 27001, SOC 2, PCI-DSS, HIPAA).

Role Responsibilities : Manage network technology for the business, plan new technology rollouts, and ensure team readiness. Troubleshoot network issues, implement resolution steps, and update tickets with the outcomes. Escalate unresolved issues to L3 Network SME and coordinate with 3rd party vendor technicians. Maintain process compliance by gathering information, preparing reports, and tracking SLA adherence. Job Requirements : B.E/B.Tech or MCA in Engineering/Computer Science or related field. Expertise in Cisco R&S, Fortigate, Firepower, and Checkpoint Firewall technologies. Strong troubleshooting, investigation, and resolution skills in network issues. Ability to manage technology SOPs, escalate issues, and ensure compliance with process standards.

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Enterprise Network Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions, and ensuring the smooth operation of configured services across various platforms. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve hardware and software challenges, while adhering to defined operating models and processes. Your role will be crucial in maintaining system integrity and performance, contributing to the overall efficiency of the organization. Roles & Responsibilities:58 years of experience in cloud and enterprise networkingStrong background in cloud-based and on-premises network environmentsHands-on experience with Azure Cloud (VNets, VPNs, gateways, security groups)Familiar with cloud monitoring, automation, and configuration toolsExperience maintaining performance, security, and availability in cloud infrastructureProficient in LAN/WAN architecture, VLANs, IP addressing, DNS, and DHCPSkilled in managing hybrid cloud networks (on-prem + cloud)Strong understanding of Layer 2/3 networkingProficient in OSPF, BGP, and network troubleshootingExperience with Palo Alto, Fortinet, Cisco ASA/Firepower, Juniper SRX, Check PointKnowledge of NAT, firewall rules, and perimeter security policies Professional & Technical Skills: Experience with F5 BIG-IP, Fortinet FortiADC, Citrix ADC (NetScaler)Understanding of SSL offloading, health checks, and failover setupsStrong troubleshooting and analytical skillsEffective communication and documentation skillsPreferred certifications:Azure Network Engineer Associate, CCNP, or equivalent Additional Information:- The candidate should have minimum 5 years of experience in Enterprise Network Operations.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Network Operations Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams to troubleshoot problems, ensuring that systems operate smoothly and efficiently, and contributing to the overall success of the organization by maintaining high service standards and reliability. Roles & Responsibilities:- 58 years of experience in cloud and enterprise networkingStrong background in cloud-based and on-premises network environmentsHands-on experience with Azure Cloud (VNets, VPNs, gateways, security groups)Familiar with cloud monitoring, automation, and configuration toolsExperience maintaining performance, security, and availability in cloud infrastructureProficient in LAN/WAN architecture, VLANs, IP addressing, DNS, and DHCPSkilled in managing hybrid cloud networks (on-prem + cloud)Strong understanding of Layer 2/3 networkingProficient in OSPF, BGP, and network troubleshootingExperience with Palo Alto, Fortinet, Cisco ASA/Firepower, Juniper SRX, Check PointKnowledge of NAT, firewall rules, and perimeter security policies Professional & Technical Skills: - Experience with F5 BIG-IP, Fortinet FortiADC, Citrix ADC (NetScaler)Understanding of SSL offloading, health checks, and failover setupsStrong troubleshooting and analytical skillsEffective communication and documentation skillsPreferred certifications:Azure Network Engineer Associate, CCNP, or equivalent Additional Information:- The candidate should have minimum 5 years of experience in Firewall Architecture.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

Role Overview: We are looking for an experienced L3 Network Security Engineer to support a large-scale Firewall Migration Project, transitioning firewalls from Cisco ASA (5508,5525,5545,5555 etc.) to Cisco Firepower and Palo Alto Next-Gen Firewalls (including 1410 models, VSYS, and VM-Series). The candidate will work closely with technical leads to execute migration activities, validate configurations, and support post-migration troubleshooting. Key Responsibilities: Participate in the migration and config conversion of: ASA Palo Alto (1410 VSYS, 1410 Single Tenant & VM-Series) ASA Cisco Firepower with ASA Code or FTD Perform configuration conversion using tools and manual methods. Configure and validate: NAT policies (Static, Dynamic) Site-to-Site VPNs and Client-to-Site VPNs (AnyConnect/Global Protect) Firewall Policies, HA, SSL VPNs, NextGen features (IPS/IDS) Strong knowledge of change/Incident management process. Conduct pre- and post-migration validation. Support change windows, participate in troubleshooting during cutovers. Document configurations and migration steps. Collaborate with L4 engineers and stakeholders during complex migrations. Must-Have Skills: Hands-on experience with: Cisco ASA Cisco FTD/Firepower Palo Alto NGFW (including 1410, VM-Series, VSYS) Palo Alto NGFW (VSYS, Panorama, Expedition, Migration Manager) Strong command of: Cisco ASA- ACL, VPN setup (IPSec/SSL), AnyConnect, HA Setup,NAT, Policy Management, OS Upgrade. Palo Alto- VPN setup (IPSec/SSL), Global protect, HA Setup, NAT, Policy Management, PANOS Upgrade. Routing protocols (Static, OSPF, BGP) and switching fundamentals Experience in ASA to Palo Alto / Firepower config conversion. Familiarity with tools like Expedition, Migration Manager, or similar. Solid troubleshooting and packet capture analysis skills. Soft Skills & Professional Attributes: Excellent interpersonal and communication skills able to clearly articulate ideas, processes, and technical concepts to both technical and non-technical audiences. Strong documentation abilities capable of creating and maintaining clear, concise technical documentation and procedures. Flexible, proactive, and self-driven demonstrates initiative, reliability, and adaptability in dynamic environments. Preferred Certifications: Cisco Certifications: CCNP Security / CCNP R&S Palo Alto Certifications: PCNSA/PCNSE

Dear All, Job Description: We are seeking a highly skilled Senior Engineer Network Security to lead the design, implementation, and management of our organizations network security infrastructure in Noida . The ideal candidate will have extensive experience in securing enterprise networks, managing firewalls, VPNs, and intrusion detection/prevention systems, and ensuring compliance with industry standards. Key Responsibilities: Network Security Design and Implementation: Design, deploy, and manage enterprise-level network security solutions, including firewalls, VPNs, IDS/IPS, and endpoint security. Ensure robust security architecture to protect against cyber threats and vulnerabilities. Security Monitoring and Incident Response: Monitor network traffic for suspicious activities and potential security breaches. Lead incident response efforts to mitigate and resolve security incidents promptly. Policy and Compliance Management: Develop and enforce network security policies and procedures. Ensure compliance with industry standards such as ISO 27001, NIST, and GDPR. Qualifications: Bachelor’s degree in Computer Science, Information Technology, or a related field.Strong knowledge of firewalls (e.g., Cisco Firepower, Palo Alto), VPNs, IDS/IPS, and endpoint security solutions. Excellent problem-solving, communication, and leadership skills. Interested candidates share resumes- oshima.malhotra@velocis.co.in

As a Senior Engineer, Network at Landis+Gyr, you will be part of a leading global provider of integrated energy management solutions. Your role will involve measuring and analyzing energy utilization to generate empowering analytics for smart grid and infrastructure management. By enabling utilities and consumers to reduce energy consumption, you will be contributing to the decarbonization of the grid and helping to avoid around 9 million tons of CO2 emissions. With sales of USD 2.0 billion in FY 2023 and a team of approximately 6,900 talented individuals across five continents, Landis+Gyr is committed to driving innovation in the energy sector. For over a century, Landis+Gyr has been at the forefront of energy innovation, pioneering solutions for a more sustainable and efficient energy landscape. By joining our team, you will play a crucial role in managing energy better and shaping a greener future for all. Key Responsibilities: - Providing support for WAN and SD-WAN - Administering LAN and providing support - Supporting and administering wireless networks - Assisting in Pulse VPN remote access solution support - Managing Google Cloud Platform network administration - Monitoring and managing network activities Desired Capabilities: - Strong networking skills and experience in WAN, LAN, SD-WAN, TCP/IP, Wireless, and VPN - Knowledge of public cloud networking, such as GCP, AWS, Azure - Experience in firewall administration and support with tools like Cisco ASA, FirePower, Check Point Professional Requirements: - 3-5 years of experience in administering and supporting corporate network services - Familiarity with cloud networking technology - Understanding and experience with SD-WAN and wireless technology Project and Leadership Experience: - Proficiency in executing project tasks - Ability to self-manage effectively - Experience working with geographically dispersed teams from diverse cultural backgrounds Educational Qualifications: - IT degree and/or relevant industry experience - Networking certifications like Cisco CCNA, CCNP preferred At Landis+Gyr, we are dedicated to creating a better future for all. If you are passionate about energy innovation and sustainability, join us on our journey towards a greener tomorrow. #EnergizeYourCareer (Note: This job opportunity is based in Noida, UP, IN, and offers a hybrid workplace type for experienced professionals. The Requisition ID is 20309, and the posting date was May 24, 2025.),

Role & responsibilities Experience in support and troubleshooting o f network and security devices. Good knowledge of Layer 2, Layer3 Protocols for IP Networks Sound knowledge of OSI layer model, TCP/IP protocols, Sub netting, VLANs. Sound knowledge of switching technologies like STP, HSRP, Port Security, Inter VLAN routing etc. Good knowledge of routing concepts like static and default routing, OSPF etc. Good knowledge of TCP/IP Network Troubleshooting & related tools e.g. PING, Trace Route, NsLookup, Packet capture etc. Upgrade firmware/Software of network and security devices. Strong hands-on L2 level experience Palo Alto and Sonicall Firewall. Preferred candidate profile

We are looking for a skilled C++ developer with 7 to 12 years of experience to join our team in Noida. The selected candidate will be working on a full-time, long-term basis. Roles and Responsibility Design, develop, and test software applications using C++. Collaborate with cross-functional teams to identify and prioritize project requirements. Develop and maintain high-quality, efficient, and well-documented code. Troubleshoot and resolve technical issues efficiently. Participate in code reviews and contribute to improving overall code quality. Stay updated with industry trends and emerging technologies. Job Strong understanding of network topologies and monitoring tools including VLANS, VPN, MPLS, Gateways, routers, Firewalls, Cisco ASA, and Firepower. Experience with Cisco 5K switches is required. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication and interpersonal skills. Familiarity with Agile development methodologies and version control systems. Expertise in network design and implementation. A strong educational background is preferred. The company offers a dynamic and supportive work environment with opportunities for professional growth and development.

Working Mode Hybrid Location Pan India PF Detection is mandatory Network Engineer Role Specific Requirements Essential Skills Cisco CCNA Certification Working Knowledge of F5 LTM and DNS Exposure to the following technologies, Cisco NX-OS, Cisco Firewalls (Firepower), Palo Alto Firewalls Experience providing operational technical support to critical systems supporting major blue-chip customers in a 24 x 7 managed services data centre environment within an ITIL framework. Desired Skills Cisco CCNP Certification F5 LTM & DNS Certification Experience working with the following technologies, Cisco Firepower, Palo Alto Firewalls, IDS, IPS & Solarwinds, Blue Coat Proxy. Experience with Network Automation using Jenkins, Ansible and Python. Preferred Location Pune

A security architect with 12+ years of experience with multi-security skills in Network security, endpoint security, Vulnerability and other domains. Is able to design and architect security solutions (create HLD/LLDs, etc) . He/She should be a SME in one or two core areas like network security (PA, Cisco firewalls , VPN, etc.). Is able to architect and Implement solutions and be the Technical escalation point. Detailed JD: Lead the design, implementation, and optimization of cybersecurity infrastructure solutions, including firewalls, VPNs, IDS/IPS, endpoint security, SIEM, and network security architectures. Assess client environments for vulnerabilities and risks; develop remediation plans aligned with best practices and compliance requirements. Provide expert consulting on infrastructure security strategy, architecture, and technology selection. Collaborate with cross-functional teams (network, application, cloud, and compliance) to ensure integrated security posture. Proven expertise with security technologies such as firewalls (Palo Alto, ZScalar, Cisco, Fortinet, Check Point), SIEM (Splunk, QRadar), endpoint protection, VPNs, and network segmentation. Knowledge of regulatory frameworks and compliance standards such as NIST, ISO 27001, PCI-DSS, HIPAA, GDPR. Mandatory skills: Palo Alto Prisma access (SASE) (SC-CAN, RN and MU SPN, Templates, Device Groups, System updates, Plugin, CIE, Portal & Gateway MU, HIP, EDL, Security Profiles & groups, SSL Decryption, User ID, App ID, Threat prevention AV, AS, IPS Sanboxing) Palo-alto NGFW Palo Cortex Data lake Zscaler Products Expertise Hands-on experience with Zscaler Internet Access (ZIA) Hands-on experience with Zscaler Private Access (ZPA) Familiarity with Zscaler Client Connector (ZCC) Networking Fundamentals Strong understanding of TCP/IP , DNS , HTTP/HTTPS , and IP addressing Knowledge of routing protocols (e.g., BGP, OSPF) Familiarity with firewalls , proxies , and VPNs Security Concepts Deep understanding of network security principles Experience with cloud security , zero trust architecture Knowledge of SSL/TLS , encryption , and certificate management Cloud Networking AWS, Azure, Aviatrix, VPC, Vnet, UDR, NSG, ASG, Terraform, Github, Spokegateways & TGW Checkpoint Firewalls Next Generation Firewalls VSX, PBR, Dyanamic Routing etc Desired/Secondary Skills: Firepower Firewalls FXOS Chassis Administration Proxy Solution Web Security Appliance VPN Solution (Global Protect & Cisco Anyconnect) Identiity Service Engine (NAC, Policy enforcement, 802.1x, Profiling & SGT) Intrusion Prevention System Firewall Management Suites (ASDM, CSM, FMC, SMA, MDM, Panorama) Secure Hosting Gateway (Cloudflare, Umbrella, WAF) Role & responsibilities Preferred candidate profile

Job Opportunity: Network Security (L2) Pune / Mumbai Location: Pune / Mumbai Experience: 3+ Years (Cisco Security) Education: Diploma / Bachelor’s / Engineering in Computer Science or Electronics Certifications: Mandatory: CCNA Preferred: CCNP Security or equivalent hands-on experience Role Summary: We are looking for a skilled L2 Network Security Engineer with strong hands-on experience in Cisco security technologies. The ideal candidate will possess in-depth technical expertise, sound troubleshooting abilities, and the drive to work in a dynamic, security-focused environment. Technical Skills: Proficient in Cisco ASA , FTD , FMC Hands-on experience with Cisco Routers (ISR, ASR) Strong understanding of OSPF, iBGP, eBGP Deep knowledge of firewall configurations , failover scenarios , multi-context mode Expertise in VPN technologies: Site-to-Site VPN (IKEv1 & v2) , DMVPN , SSL VPN , GRE tunnels Exposure to Cisco ISE (NAC solutions) Working knowledge of Cisco WSA, ESA Familiar with Port Security , STP , VTP , SNMP , and Syslog Soft Skills: Strong analytical and logical reasoning abilities Effective communication skills for interaction with cross-functional teams Good documentation habits and attention to detail Other Responsibilities: Perform daily operational tasks and checklists Analyze security events and escalate incidents as needed Correlate suspicious logs with other data center or application events If you’re passionate about network security and meet the criteria, we’d love to hear from you. Apply Now or tag someone who’d be a great fit!

What You ll do First thing first, you ll work with a highly motivated team of Cisco, which is named #1 World s Best Workplaces. Technical Assistance Centre (TAC) is a team of highly skilled engineers whose #1 focus is to help customers deploy and operate their networks efficiently while delivering the best possible customer experience. Our success is validated through excellent financial results, growing customer satisfaction metrics, industry recognition, and employee happiness scores. Cross function with different global teams Work and support Cisco s customers for Innovative Cloud Security products -Cisco Advanced Malware Protection, Cisco Threat Grid, and SecureX. You will have the opportunity to apply your analytical skills and technical knowledge to seek product and network problems of moderate-high complexity. You will consistently deliver an extraordinary Customer Experience for Cisco Cloud Security products by resolving technical issues over the telephone, email, and remote sessions (WebEx). You will work with critical customer accounts and handle issue requests. You're happy to provide technology/product training and intellectual property material as required. You successfully apply moderate to sophisticated lab setups to recreate and solve problems You will submit complete and accurate bug reports in areas of expertise. You will be providing technical support to partners and/or customers for Cisco technologies, products, and/or solutions. Who You ll Work With The Cloud Security TAC team works on sophisticated issues with some of Cisco's top customers. You will work with a team dedicated to solving our customers most important business challenges. And you will do it by delivering intelligent networks and technology and business architectures built on coordinated products, services and software platforms. You will provide 2nd/3rd level technical support for Cloud Security Product technologies. Who You Are Cisco seeks a Customer Support Engineer in Cloud Security technology to join some of the industry's brightest minds in developing and deploying today's most advanced Internet technologies. In this role, you will gain insight into the detailed functionality of Cisco products and partner with all distributed elements of the service chain. You demonstrate a proficiency and appetite for learning new technologies, evidenced by the ability to expand upon core knowledge. This is a great opportunity for someone with persistence and an appreciative view of the customer to hone their skills and advance their career giving customers success while working with an industry leader in networking technology. Minimum Qualifications BE or MS CS/EE/EC with 5+ years of Industry Experience Excellent Verbal and Written Communication skills Experience in resolving sophisticated technical issues in Enterprise Networks Work autonomously & independently Excellent Problem-solving and probing skills. Deep understanding of Networking and Security technology Ability to diagnose and analyze issues through debugs and logs. Desired Skills and competencies : Experience in one or more Security/Cloud Security Technologies and solutions like Firewall, VPN, AAA and Firepower, ISE, Stealthwatch, AMP for endpoints, etc Expertise in solve complex Security related issues. Expertise in fixing complex Security related issues. Experience in solutions like AMP for endpoints Good understanding of solve and operating Linux OS Good understanding of basics of how the web works (concepts related to HTTP) and API Preferred Deep understanding of TCP/IP, Routing, and Switching Fundamentals will be preferred. Customer-facing experience is required. Good interpersonal skills and ability to convince and build a social relationship. The ability to work with a multi-functional and geographically team with varied strengths is expected. CCIE Security - Highly preferred. Solve problems creatively and multi-task in a fast-paced and constantly evolving environment. Ability to assertively communicate and demonstrate Technical Leadership on Solve scenarios, especially over WebEx / telephonic customer conversations Preferred Deep understanding of TCP/IP, Routing and Switching fundamentals will be preferred. Excellent knowledge of Cisco ASA, Firepower, ISE Customer-facing experience is mandatory. Good presentation skills and ability to convince and build a social relationship. Ability to work with a multi-functional and geographically team with varied strengths is expected. CCIE Security - Highly preferred. Solve problems creatively and multi-task in a fast-paced and constantly evolving environment. Ability to Assertively communicate and demonstrate Technical Leadership on Solve scenarios, especially over WebEx / telephonic customer conversations

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Join our team as a Technical Resolution Specialist, where you will play a pivotal role in maintaining and optimizing Kyndryl’s complex, high-traffic internet site communications and network-based product systems. This isn't just a job – it’s a chance to immerse yourself in cutting-edge technology and be at the forefront of innovation. As a Technical Resolution Specialist, you'll be the engineer of scalable local and wide-area network solutions, bridging multiple platforms and protocols, including IP and VOIP. Your mission is to ensure seamless system performance, troubleshoot network issues, and orchestrate the installation of vital components such as routers and switches in collaboration with our trusted vendors. But that's not all – you'll also be at the forefront of innovation, developing tools to automate network system deployment, administration, and monitoring, while actively participating in project planning and implementation. This role isn't just about technical expertise; it's about collaboration and growth. You'll provide training and lend your expertise to proposal writing, enhancing our collective knowledge. You'll collaborate closely with development teams to fine-tune system operability, conduct rigorous tests to ensure network redundancy and resilience, and even step up to provide on-call service coverage when needed. At the heart of your work is a commitment to technical excellence and customer satisfaction. You'll offer expert advice on best practices, support actions, and architectural definitions, all while supporting your colleagues – be it Architects, Site Reliability Engineers (SREs), or other specialists – in delivering customer solutions. In this role, you'll thrive in a vibrant atmosphere of teamwork and collaboration, where every day brings new challenges and opportunities to apply your knowledge and expertise. Your contributions will make a significant impact on our technical team, as you focus on supporting and maintaining customer systems, resolving incidents, implementing changes, and investigating critical issues. Additionally, you'll conduct system reviews, provide recommendations based on technology best practices, and serve as a trusted advisor to our valued customers. If you're ready to take your technical skills to the next level and thrive in a role that values innovation, collaboration, and expertise – then this opportunity is tailor-made for you. Join us at Kyndryl, in shaping the future of technology and unlocking its limitless potential. Your Future at Kyndryl Kyndryl's focus on providing innovative IT solutions to our customers means that as a part of the Technical Specialist team, you’ll be working with the latest technology and will have the opportunity to learn and grow your skills. Whether you progress your career to a Technical Leader and Principal or migrate to other technical career paths such as an Architect or Data Scientist – we have opportunities you won’t find anywhere else. Who You Are ou’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Skills and Experience 8+years of experience in a Network Services / Resolution role or similar function Hands on experience / expertise in a variety of technologies including Cisco solutions, F5 Load Balancers, Fortinet Firewalls, Juniper Networking, Palo Alto Firewalls, Cisco ASA FirePOWER and Cisco Identity Services Engine (ISE), Aruba Wireless Networks. Meraki, Versa SDWAN Configure and maintain Fortinet FortiGate and Palo Alto Firewalls. Manage and optimize Wireless LAN Controllers. Manage Cisco ASA FirePOWER and Cisco Identity Services Engine (ISE) Administer Citrix Servers and F5 Load Balancers. Maintain and troubleshoot Juniper Networking equipment. Proven experience planning and implementing scalable local andwide-area network solutionsbetween multiple platforms and protocols Expertise in operating internet site communications and/or network-based (Cloud) systems Experience with IT/Network automation tools and scripting languages. Knowledge of cloud networking and security solutions. Familiarity with governance frameworks and compliance standards. Preferred Skills and Experience Certifications in relevant technologies (e.g., Cisco CCNA/CCNP, Fortinet NSE, Palo Alto PCNSE) are highly desirable. Systematic and troubleshooting skills Exceptional communication (verbal and written) skills Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Offsite technical implementation, installation, and configuration of hardware Fortinet, Checkpoint ,cisco FTD Firewalls, IPS Router NAT configuration on firewall. vulnerabilities User Account Management Incident& Problem Management

Key deliverables: Support and administer WAN, LAN, SD-WAN, wireless networks, and Pulse VPN remote access Manage Google Cloud Platform network administration and monitoring Ensure uptime of global services and effective implementation of network changes Deliver project tasks efficiently with strong communication and leadership skills Role responsibilities: Administer and support corporate network services including firewall management Execute project tasks and manage network infrastructure independently Collaborate with geographically dispersed teams across cultures Maintain and improve network monitoring and management processes

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Are you passionate about cybersecurity and looking for an exciting role where you can make a difference? If so, we have an opportunity for you! As a Security Specialist at Kyndryl, you will play a crucial role in enabling and securing our customer organizations, cultures, and ecosystems. Your responsibilities will be varied and dynamic, spanning asset classification models, risk assessment reports, information security policies, security solution scenarios, implementation plans, organization models, procedures, security services, security effectiveness evaluation reports, and security awareness workshops. You will be tasked with configuring, monitoring, and managing the performance of networks to maintain the quality of services, while also protecting organizational infrastructure from malicious cyber-attacks. As a key member of our team, you will assess, predict, prevent, and manage the risk of IT infrastructure and data, helping our customers stay ahead of the curve and ensure their systems are secure. You will develop and implement security policies and procedures, working closely with other departments to ensure that all security measures are in place and operating effectively. But that is not all – at Kyndryl you will have the opportunity to explore innovation in CyberSecurity data science – taking information that has been gathered and looking for areas to have that “Ah Ha” moment. Drawing conclusions and patterns from the data across single and multiple clients. Creating new ideas in the area of risk management and risk quantification. In addition to your technical responsibilities, you will also play a key role in raising awareness of potential security threats through technical security training on best practices. This is an exciting opportunity to help shape the culture of our clients' organizations and make a tangible impact on their security posture. If you have a passion for cybersecurity – governance, risk and compliance, are looking for a challenging and dynamic role, and want to work with a team of like-minded individuals, then we want to hear from you! Join us as a Security Specialist and help us secure the future of our clients' organizations. Your Future at Kyndryl Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience Should have 10 to 12 years of experience. Aware of latest technologies and solutions on Network, Security & Data Centre technologies in project Implementation and Design. Experience in customer meetings and presentations for business development from the pre-sales point of view. Ability to discuss and pitch the technical solutions with clients as per the business needs Design appropriate solutions in line with the client requirements and ability to prepare proposals and make technically accurate responses to RFPs Excellent knowledge and hands on experience for the below technologies: Cisco Routers: 1900,2800,3800,3900 & ASR Cisco Switches: 3750X,3560X,2960,4500,4900,6500 & DC Networking-ACI, Nexus 2K,5K,7K,9K Load Balancers: Alteon, F5 , NetScaler WAN optimization - Riverbed or other OEM's Routing protocols: EIGRP, OSPF,BGP, MPLS,VRRP,HSRP/static routing. Others: Multicast, DMVPN, Tunnels, IPV6 &IPV4 Switching protocols & methodologies: VPC,VDC.OTV,VXLAN,VLANS, Spanning-Tree, VTP, Ether Channel,Stacking,802.1q tagging/trunking, Port Aggregation, Power Over Ethernet (POE), Failover/Fallback of Hardware & Link (High Availability) etc . Quality of Service : QoS markings, traffic classifications and prioritization •Security: Network Layer-2 & Layer-3 Security Access control: Tacacs server , Radius Good Understanding of DNS,DHCP, NTP,NAT,PAT etc. Network Management/Monitoring Tools Like SolarWinds Orion, Nagios & Cisco Prime and others Wireless: Cisco WLC/Access Points/WCS Security Knowledge – Checkpoint, Cisco ASA, Firepower, FTD, FMC, Palo Alto, Juniper SRX and Netscreen. Experience in configuring and monitoring various WAN and internet circuits (T1, E1, PRI, DS3, Fiber, Ethernet), and working with ISPs in relation to these services Process Knowledge : ITIL Expertise in Documentation for Networks Possess good communication skills and customer focused attitude Certifications: CCNA/CCNP/CCVP/CCSP/CCIE (preferred). Preferred Technical and Professional Experience:- BE/B TECH/IT/CCNP/CCIE/JNCIE Certifications: CCNA/CCNP/CCSP/CCIE(preferred). Excellent written and verbal communication skills Ability to interact confidently with stakeholders of all levels Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.