Were making big foundational cloud infrastructure changes to make the experience faster, more reliable, and more scalable for our customers workloads. This role will be responsible for helping to build, maintain, and operate our new dynamic cloud infrastructure that powers all Firebolt services. About the day to day Design and implement systematic improvements to Firebolt cloud infrastructure and Engine provisioning services to make it fast, reliable, scalable and cost efficient. Collaborate with development teams across the company to improve services reliability, scalability and developer productivity. Together with an engineering team, you will share an on-call rotation and be an escalation contact for service and cloud infrastructure incidents. REQUIREMENTS BS degree in Computer Science, Engineering, or a related field or equivalent experience. 3+ years hands-on experience as a Site Reliability Engineer. 3+ years of production experience with Kubernetes including using open source solutions from the eco-system. 3+ years of proven experience as a professional developer of production software. Development experience in an object oriented programming language. We develop in Go, C++, and some Python here and there. Experience with these languages is a plus. You are willing to understand and make cross-cutting changes in the Firebolt codebase regardless of the language. Hands on experience in building and operating cloud native applications on AWS, GCP or Azure. Strong Linux fundamentals and an understanding of networking, including a variety of network protocols. Experience building and operating highly concurrent, highly available, and fault-tolerant distributed systems. A bonus if you have Understanding of application security in a cloud environment. Experience working with service mesh and multi-cluster mesh infrastructure (Cilium). Experience in monitoring a variety of different application types with a modern prometheus compatible observability stack. Experience working with CI/CD pipelines like GitHub actions. Experience working with ArgoCD, Terraform, FoundationDB, Kafka and Kubernetes operators is a plus.

About the roleWere making big foundational cloud infrastructure changes to make the experience faster, more reliable, and more scalable for our customers workloads This role will be responsible for helping to build, maintain, and operate our new dynamic cloud infrastructure that powers all Firebolt services About the day to dayDesign and implement systematic improvements to Firebolt cloud infrastructure and Engine provisioning services to make it fast, reliable, scalable and cost efficient Collaborate with development teams across the company to improve services reliability, scalability and developer productivity Together with an engineering team, you will share an on-call rotation and be an escalation contact for service and cloud infrastructure incidents

FireBolt is looking for Customer Success Manager to join our dynamic team and embark on a rewarding career journey We are looking for a customer success manager who can provide ongoing support to our clients and network with them The candidate should be able to contribute to building relationships, implementing new programs that will increase your business revenue potentials ResponsibilitiesEstablish clear client retention goalsPromote the value of the productPromote value through customer experienceReview customer complaints and concerns and seek to improve the customer experienceRequirementsA successful CSM should have strong communication and relationship-building skills They should also be analytical and data-driven, with the ability to use data to identify trends and opportunities for improvement They should be customer-focused and results-oriented

Were looking for a Product Engineer who thrives at the intersection of engineering and storytelling In this role, youll be responsible for helping data engineers and developers deeply understand what makes Firebolt unique and how to use it to build sub-second analytics experiences at scale Youll bring a strong technical foundation and real-world experience building analytics or data-intensive applications Youll use that expertise to craft high-quality content and experiences that resonate with a deeply technical audience - across formats like blog posts, demos, videos, documentation, and conference talks This role is ideal for someone who wants to stay close to the product and technology, while shaping how it is experienced and understood by the outside world Youll work cross-functionally with product, engineering, marketing, and customer-facing teams to translate technical capabilities into clear, compelling narratives REQUIREMENTS5+ years in engineering, solutions engineering, solution architect roles Proven experience building production-grade analytics systems, data pipelines, or data applications Strong understanding of modern data infrastructure, with hands-on experience using cloud data warehouses and/or data lakes Fluent in SQL, and comfortable with performance optimization and data modeling Excellent written and verbal communication skills, with the ability to translate complex technical topics into engaging content Experience creating developer-facing content such as technical blogs, demo apps, product tutorials, or internal enablement Self-starter with strong project management skills and the ability to lead initiatives from concept to execution Collaborative team player who enjoys working across disciplines and contributing to shared goals Curious and connected know whats happening in the industry, what users are building, and what tools they love (or hate) Bonus if you havePrior experience working in startups or fast-paced product organizations Background in AI, machine learning or dev tools Experience speaking at industry conferences, running webinars, or building video tutorials Contributions to open-source projects or active participation in developer/data communities

About Firebolt Firebolt is the Cloud Data Warehouse designed to handle the speed, scale, and flexibility of AI applications. By delivering ultra-low latency, high concurrency, multi-dimensional elasticity, and flexibility, Firebolt empowers organizations to build data-intensive AI applications that perform at scale. With over $270m in funding to date, a strong engineering team and highly experienced leadership, Firebolt is well positioned to revolutionize the AI data infrastructure space and help businesses unlock the full potential of their data. About the role Were looking for a Product Engineer who thrives at the intersection of engineering and storytelling. In this role, youll be responsible for helping data engineers and developers deeply understand what makes Firebolt unique and how to use it to build sub-second analytics experiences at scale. Youll bring a strong technical foundation and real-world experience building analytics or data-intensive applications. Youll use that expertise to craft high-quality content and experiences that resonate with a deeply technical audience - across formats like blog posts, demos, videos, documentation, and conference talks. This role is ideal for someone who wants to stay close to the product and technology, while shaping how it is experienced and understood by the outside world. Youll work cross-functionally with product, engineering, marketing, and customer-facing teams to translate technical capabilities into clear, compelling narratives. What youll do Build demos, apps, and technical content that help customers see whats possible with Firebolt and how to use it to deliver ultra-fast, scalable analytics. Help shape how we talk about Firebolt to developers and data engineers translating technical features into real-world use cases that resonate. Partner with Product and Engineering to stay ahead of upcoming releases and ensure our documentation, demos, and messaging are ready to support them. Collaborate with Marketing and Sales to create assets that help users understand Firebolts value and get started quickly whether theyre evaluating the product, using it in production, or building apps on top. Contribute to our presence in the data and developer ecosystem by speaking at events, publishing technical content, or engaging with users in forums and Slack. Act as a voice for the developer bringing feedback from the field into product discussions and helping Firebolt stay grounded in real-world needs. Requirements 5+ years in engineering, solutions engineering, solution architect roles. Proven experience building production-grade analytics systems, data pipelines, or data applications. Strong understanding of modern data infrastructure, with hands-on experience using cloud data warehouses and/or data lakes. Fluent in SQL, and comfortable with performance optimization and data modeling. Excellent written and verbal communication skills, with the ability to translate complex technical topics into engaging content. Experience creating developer-facing content such as technical blogs, demo apps, product tutorials, or internal enablement. Self-starter with strong project management skills and the ability to lead initiatives from concept to execution. Collaborative team player who enjoys working across disciplines and contributing to shared goals. Curious and connected know whats happening in the industry, what users are building, and what tools they love (or hate). Bonus if you have Prior experience working in startups or fast-paced product organizations. Background in AI, machine learning or dev tools. Experience speaking at industry conferences, running webinars, or building video tutorials. Contributions to open-source projects or active participation in developer/data communities. Show more Show less