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0.0 - 6.0 years
1 - 3 Lacs
noida
Work from Office
Responsibilities: Ensure compliance with safety standards during installation & maintenance of ELV, BMS Design, install, test & maintain fire alarms systems, MBS, Networking projects Site monitoring Client coordination Billing Food allowance Provident fund
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
navi mumbai
Work from Office
About the Role: We are looking for a purchase trainee to join our procurement team. You will be responsible for sourcing suppliers, negotiating with vendors, preparing purchase orders, & ensuring timely procurement of materials, goods, and services.
Posted 1 week ago
0.0 - 3.0 years
1 - 5 Lacs
lucknow, udupi, delhi / ncr
Work from Office
Post: Fire Technician & Fire Service Engineer Location: Pune, Lucknow, Udupi Salary: 17000-38000 CTC Duty Timing: General Shift Accommodation & Travelling Available Site: Fire Industry Required Candidate profile Candidates having experience of 0-3 Yrs Candidates having basic knowledge of Fire Safety Instruments If you want more queries then send a mail on: bdm.saidngineering@gmail.com
Posted 1 week ago
0.0 - 2.0 years
2 - 4 Lacs
noida, rewa, vadodara
Work from Office
Post: Fireman & Fire Technician Location: Noida, Vadodara, Rewa Salary: 19000-28000 CTC Duty Timing: General Shift Accommodation & Travelling Available Site: Highrise Commercial Building & Fire Industry Required Candidate profile Candidates having experience of 0-2 Yrs Candidates having knowledge about all Fire Safety Instruments For more details email on: HR.magnofiresafety@gmail.com
Posted 2 weeks ago
1.0 - 4.0 years
2 - 3 Lacs
tumkur, tiruppur, coimbatore
Work from Office
Installation of CCTV, fire panels, sensors and cabling. Mandatory Bike and Laptop. Off role – Contract basis. Monthly Conveyance Allowance and claims as per KM. Self-Insurance coverage. WhatsApp CV to 7208057818. Salary Commensurate with experience.
Posted 2 weeks ago
1.0 - 5.0 years
4 - 5 Lacs
dubai, thiruvananthapuram, united arab emirates
Work from Office
Designation - BMS Operator Qualification - Diploma or BE Experience - 1to 5 years Salary - 1500 to 2000 AED Free Accommodation & Transport Visa Type - Work Visa Location - DUABI Contact HR Shruthi - 7200153859 Required Candidate profile Nature of work - BMS Operator Industry - Manufacturing Industry Resume,Original Passport, Passport Size Photo candidates send your resume whats app to 7200153859 Perks and benefits Free Accommodation & Transport
Posted 2 weeks ago
0.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Additional Information About Us, Our Culture & What We Can Offer You Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us. #BR-CB Show more Show less
Posted 2 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
hyderabad
Work from Office
Job description Must have basic knowledge of HVAC, IBMS & Fire products Respond to breakdown & callout requests. Handle commissioning, repair & maintenance of BMS, Fire & Service products Must be proactive & be able to work under own initiative. Required Candidate profile Degree in Electronics/E&TC/ Instrumentation Engineering as applicable. Proficient with IBMS, Fire & Security Products Experience on high & low voltage systems associated with BMS works. Location Magnova Engineers LLP. Office No. 119, 1st Floor, Block-3, White House, Begumpet, Hyderabad.500016 Contact Number +91 9004889813 Email ID hr@magnovaengineers.com
Posted 2 weeks ago
5.0 - 10.0 years
2 - 3 Lacs
durgapur
Work from Office
We are looking for a qualified and proactive Fire & Safety Supervisor/Incharge/Manager to ensure safety compliance and fire risk management within our healthcare facility. The ideal candidate must have a minimum of 5 years experience in the Fire & Safety domain, with some experience specifically in the healthcare sector. An authorized fire safety certificate is mandatory. Key Responsibilities: Develop, implement, and monitor fire and safety protocols across the facility. Conduct regular fire safety audits, drills, and risk assessments. Ensure compliance with all fire safety laws, regulations, and standards. Manage and maintain fire safety equipment and systems. Train staff on fire safety measures and emergency procedures. Coordinate with external fire safety agencies and emergency responders. Prepare and manage the fire & safety budget within 3.60 Lakh p.a. Maintain records and reports related to fire safety inspections and incidents. Qualifications & Experience: Minimum 5 years of experience in Fire & Safety, with at least some years in the healthcare industry. Must hold a valid authorized Fire Safety Certificate. Strong knowledge of fire safety regulations and emergency response procedures. Excellent leadership and communication skills. Ability to work under pressure and handle emergency situations effectively.
Posted 2 weeks ago
15.0 - 19.0 years
0 Lacs
tiruchirappalli, tamil nadu
On-site
An electrical/electronics/instrumentation engineering graduate with a minimum of 15+ years of experience in E&I design, project management, and execution of electrical and instrumentation projects. You should possess knowledge in codes and standards, P & ID, PLC logics, and installation methodology. Familiarity with executing projects involving switchgears, instrumentations, PLCs, HV, MV, LV panels, distribution boards, and systems like fire detection, suppression, lighting, earthing, lightning, CCTV, and door access systems is required. Experience in handling substation projects is preferable. You should be capable of handling vendors and customers efficiently. This is a full-time position with benefits including cell phone reimbursement, health insurance, and Provident Fund. The work schedule is in the morning shift, and the work location is in person.,
Posted 2 weeks ago
5.0 - 9.0 years
0 Lacs
chennai, tamil nadu
On-site
The opportunity: Hitachi Energy is a world leader that is advancing a sustainable energy future for all. They are working towards making the world's energy system more sustainable, flexible, and secure, collaborating with customers and partners to enable a sustainable energy future for today's generations and those to come. The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 3000+ skilled engineers focusing on tendering, engineering, planning, procurement, project management, functional system testing, installation supervision, documentation, and commissioning. Over the last decade, it has evolved into the largest Operations hub. The India Operations Centre team in Chennai, Bangalore, and Gurugram supports Hitachi Energy's units in over 40 countries across a diverse portfolio of all four business units. To date, the team has successfully executed engineering and commissioning for projects in more than 80 countries. As a Fire Engineer, your role will involve analyzing customer specifications to ensure that Hitachi Energy solutions meet the customer requirements. You should have a good understanding of Fire Detection and Protection System Design. How you'll make an impact: - Design and create solutions to optimize performance and enhance operational efficiency of Fire Detection and Protection systems. - Provide technical evaluation of supplier proposals, ensuring that the supplied equipment or services are fit for purpose. - Review drawings and documents to ensure compliance with local regulations. - Coordinate technically with Electrical and Mechanical departments, Civil & MEP. - Efficiently coordinate with the Project/Tender Team. - Identify risks and opportunities effectively. - Review system, drawings, and documents to meet requirements and local regulations, including HSE and quality aspects. - Coordinate with Building Management System and other interfaces. - Uphold Hitachi Energy's core values of safety and integrity, taking responsibility for your actions and caring for colleagues and the business. Your background: - Degree in Mechanical Engineering with a minimum of 5+ years of experience in Fire Detection and Protection systems design. - Proficiency in Hydraulic analysis and calculations using market-available software. - Knowledge of Revit Modeling in Civil/Architectural aspects is preferable. - Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. - Attention to detail and a commitment to delivering high-quality digital solutions. Qualified individuals with disabilities may request reasonable accommodations to access the Hitachi Energy career site. If you require accessibility assistance during the job application process, please complete a general inquiry form on the website, including your contact information and specific accommodation needs. This opportunity is exclusively for job seekers with disabilities requiring accessibility assistance during the job application process. Inquiries for other purposes will not receive a response.,
Posted 2 weeks ago
8.0 - 13.0 years
9 - 19 Lacs
pune
Work from Office
Dear Candidate, We are hiring for one of our leading client for the role of Application Engineer_ Presales_ Fire Alarm / Fire Detection Kindly go through the JD and If you are interested kindly share your updated CV with the following details: Total Work Exp: Current CTC: Expected CTC: Current Location: Preferred Location: Notice Period(Official): Application Engineer -Fire Pre-sales What you will do The primary responsibility for this role is to support pre-sales engineering for Fire Detection System global projects as per country specific standards. Basic knowledge about bill of material preparation, cost estimation to come up with competitive bid. Follow processes, maintain required quality standards and on time deliveries to ensure customer satisfaction. Maintain project quality, on time delivery and manage escalations. How you will do it Review project inputs and specifications; should be able to capture the scope and understand the complete requirements of the project. Review MEP drawings, specification, SOP and identify equipment related to Fire Detection System Preparation and participation for project kick-off / review meetings with technical queries, compliance / deviations log, risk logs and record minutes of meeting. Adherence to standard estimation process and guideline to select proper combination of hardware, software, equipment, materials and services to come up with the optimum budget. Creation of bill of material, selection of Backend, Field Devices, Software Identification, Network connection, Cable Type and Length Calculations related to Fire Detection System. Preparation of Costing Sheet including Preliminaries and other costs, Cost comparison charts, Checklist, Technical Write-up, Block Diagram, Deviation Chart etc. Ensure quality assurance, defect free deliverables, on time deliveries and customer satisfaction. Escalate issues in the right time, so as not to affect the project delivery schedule; any escalations with respect to scope-creep must be clearly backed up with evidences. Provides coaching and professional development to team members in order to enhance their product knowledge, technical acumen, and technical sales skills to bridge the gap. Keep operational parameters at desired level for all assigned projects. Ensure timesheet compliance with respect to entry and review for self and team. Weekly/Monthly customer reporting for project progress. Active participation in organization employee engagement initiatives What we look for BE/ME (Instrumentation / Electrical / Electronics / Electronics & Communication). Strong knowledge of Fire Detection System Expertise in NFPA / BS 5839/EN/ FM. Proficient in AutoCAD, MS Office tools (Word, Excel, PowerPoint, Visio, etc.),Blue Beam. Must be a quick learner, team player & should have a keen eye for problem solving. Proficient in written and verbal communication. Ability to demonstrate good leadership skills. Preferred 6 to 12 years of relevant experience in Fire Detection System.
Posted 2 weeks ago
2.0 - 5.0 years
3 - 5 Lacs
siliguri
Work from Office
Roles and Responsibilities Conduct regular site inspections to identify potential fire hazards and implement corrective actions. Develop and maintain effective fire prevention plans, including emergency response procedures. Collaborate with project teams to ensure compliance with relevant building codes, regulations, and industry standards. Investigate incidents involving fires or near-misses to identify root causes and recommend improvements. Provide training on fire safety awareness, evacuation procedures, and use of firefighting equipment to employees.
Posted 2 weeks ago
4.0 - 5.0 years
2 - 3 Lacs
bengaluru
Work from Office
To ensure the site is functioning smoothly Key Responsibilities Perform highly skilled maintenance, installation, repair and troubleshooting work involved with electrical systems Electrical work may be performed in a number of areas including heating, refrigeration, motors, fire alarms and generator equipment work involves technical application of electrical Install, test, inspect, maintain, service and repair lighting fixtures, electrical panels, outlets, wiring, specialized electrical equipment and machinery Operate power hand tools and other specialized electrical equipment Construct and maintain service equipment Read electrical circuit diagrams Requisition materials and supplies from stock room, call vendors to discuss needs for parts and supplies and recommend purchases and suppliers Transfer primary power from one power source to another Install conductors, splices cable, builds terminations and does necessary hookup for primary power lines Set poles, string overhead lines and do overhead line maintenance Lay underground conduit for electrical lines and install low voltage electric lines and conduit for telephone systems May require to do other trades work incidental to electrical work Qualifications: ITI Certificate or PWD License Ability to read blueprints Good communication skills Ability to troubleshoot related systems Pro-active Disciplined Organized Service-attitude
Posted 3 weeks ago
1.0 - 2.0 years
3 - 3 Lacs
bengaluru
Work from Office
Role & responsibilities : Fire Technician Preferred candidate profile : Fire Technician
Posted 3 weeks ago
3.0 - 5.0 years
6 - 7 Lacs
mumbai, hyderabad
Work from Office
Job Overview Project Engineer are site project engineers and execute project tasks per the project plan. They plan daily work schedule for contractors, allocate and monitor ongoing work. Responsibilities and Duties Execute, Monitor and Control Projects on the given project plan. Manage and Handle one project at a time. Update project progress in Bion ERP Portal. Raise Material Request in ERP. Understand BOQ/ Drawings and other technical documents necessary for the project. Understands site requirements clearly. Handle client escalations constructively. Provides the highest level of customer satisfaction. Manage and maintain project stores. Ensures safety of material. Escalate material-related issues on timely manner internally. Works closely and follow-ups with customer for site clearances. Takes part in all important customer and internal team meetings. Delegates, monitors and controls work assigned to contractors. Assigns daily work schedule to them. Reviews customer provided snag-list and takes corrective actions. Updates customer on the actions. Takes corrective action and reviews on Quality audit findings. Identifies any additional project work not in scope or additional oppurtunity, communicates to project manager. Timely client communications/escalations on delays due to material or third party vendors on the site. Approves bills in accordance to policy. Conducts incoming material inspection and provides report to purchase and other team. Reviews site safety and PPE. Ensure rented equipments are safeguarded. Liaisons with purchase team to move equipment to new site. Technically knowledgeable on various safety and security systems. Qualifications Diploma/BE/B Tech (Electricals, ECE, Mech) 3-5 years of experience in managing projects in Security Systems Integration, CCTV Solution implementation, Visitor Management System, Parking Management System, Intrusion, Video Surveillance, Access Control, Fire Detection, Public Addressable System, Other physical Security Surveillance systems. Specific skills Project Management Customer relationship management Language, Personality and Behavioral skills Excellent verbal communication, and the ability to convey information clearly and effectively. Good interpersonal skills and customer service oriented thinking. Quick decision-making and problem-solving abilities. Excellent time management. Open to frequent travels and transfers. Responsible, goal oriented and organized. Strong attention to detail and ability to multitask. Confident, Proactive and willing to take on challenges. Good listening skills and able to direct individuals. Certifications (Preferred but not Mandatory) Certifications on Security & Safety Systems by any Original Equipment Manufacturer (OEM). Computer skills Should have working knowledge on Microsoft Excel, Word and Power point presentations. Should be well versed on using computers/ laptops. Mandatory Key Skills Security Systems Integration,CCTV Solution implementation,Visitor Management System,Parking Management System,Access Control,Fire Detection,Project Management.
Posted 3 weeks ago
1.0 - 3.0 years
4 - 9 Lacs
hyderabad, bengaluru
Work from Office
Job Overview Service Engineer for Services is responsible for resolving support tickets adhering to agreed SLAs. He is technically strong in common Systems like Fire, Safety and Security solutions like CCTV, ACS offered by Bion. He is a part of AMC projects and capable of managing external contractors. Responsibilities and Duties Displays reasonable working knowledge of industry standards and practices, including product details and company services offered. Offers exemplary customer service, including maintaining customer relationships. Conducts PM activity as planned. Takes support from senior team members of AMC to clear any hurdle. Receives and resolves support tickets with SLAs. Receives and ensure completeness of all service reports. Maintains proper documents. Qualifications Diploma/BE/BTech (Electricals, Mech, CS) 1-3 years of experience in Security Systems Integration, CCTV Solution implementation, Visitor Management System, Parking Management System, Intrusion Detection, Video Surveillance, Access Control, Fire Detection, Public Addressable System, Other physical Security Surveillance systems. Specific skills Customer relationship management Customer Service Management Certification in from OEM like Honeywell, Tyco, Avigilon etc. on their systems and products will be added advantage. Language, Personality and Behavioral skills Excellent verbal communication, and the ability to convey information clearly and effectively. Good interpersonal skills and customer service oriented thinking. Problem-solving abilities. Trouble shooting skills with great inquisitees to learn new things. Good time management. Open to Frequent travels. Strong attention to details Confident, Proactive and willing to take on challenges. Good listening skills and able to direct individuals. Additional Training & Certifications (Preferred) Customer service Ticketing IT System Computer skills Should have working experience of using Microsoft Excel, Word and power point presentation. Should be well versed on using computers/ laptops. Any Ticketing system (Preferred) Performance Evaluation Performance of the job role and responsibility is evaluated on the following set Key Result Areas (KRA) SLA. Planned Maintenance Escalations Mandatory Key Skills Service Engineer,ticketing support,Security Systems Integration,CCTV Solution implementation, Visitor Management System,Parking Management System, troubleshooting, customer relationship management*,customer service management*
Posted 3 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
bengaluru
Work from Office
Job Overview Service Engineer for Services is responsible for resolving support tickets adhering to agreed SLAs. He is technically strong in common Systems like Fire, Safety and Security solutions like CCTV, ACS offered by Bion. He is a part of AMC projects and capable of managing external contractors. Responsibilities and Duties Displays reasonable working knowledge of industry standards and practices, including product details and company services offered. Offers exemplary customer service, including maintaining customer relationships. Conducts PM activity as planned. Takes support from senior team members of AMC to clear any hurdle. Receives and resolves support tickets with SLAs. Receives and ensure completeness of all service reports. Maintains proper documents. Qualifications Diploma/BE/BTech (Electricals, Mech, CS) 1-3 years of experience in Security Systems Integration, CCTV Solution implementation, Visitor Management System, Parking Management System, Intrusion Detection, Video Surveillance, Access Control, Fire Detection, Public Addressable System, Other physical Security Surveillance systems. Specific skills Customer relationship management Customer Service Management Certification in from OEM like Honeywell, Tyco, Avigilon etc. on their systems and products will be added advantage. Language, Personality and Behavioral skills Excellent verbal communication, and the ability to convey information clearly and effectively. Good interpersonal skills and customer service oriented thinking. Problem-solving abilities. Trouble shooting skills with great inquisitees to learn new things. Good time management. Open to Frequent travels. Strong attention to details Confident, Proactive and willing to take on challenges. Good listening skills and able to direct individuals. Additional Training & Certifications (Preferred) Customer service Ticketing IT System Computer skills Should have working experience of using Microsoft Excel, Word and power point presentation. Should be well versed on using computers/ laptops. Any Ticketing system (Preferred) Performance Evaluation Performance of the job role and responsibility is evaluated on the following set Key Result Areas (KRA) SLA. Planned Maintenance Escalations Skills : - CCTV,IT Ticketing, CCTV Solution implementation, Visitor Management System, Parking Management System, Intrusion Detection, Video Surveillance, Access Control, Fire Detection, Public Addressable System, physical Security,Surveillance systems
Posted 3 weeks ago
3.0 - 5.0 years
3 - 4 Lacs
bengaluru
Work from Office
Project Engineer are site project engineers and execute project tasks per the project plan. They plan daily work schedule for contractors, allocate and monitor ongoing work. Responsibilities and Duties Execute, Monitor and Control Projects on the given project plan. Manage and Handle one project at a time. Update project progress in Bion ERP Portal. Raise Material Request in ERP. Understand BOQ/ Drawings and other technical documents necessary for the project. Understands site requirements clearly. Handle client escalations constructively. Provides the highest level of customer satisfaction. Manage and maintain project stores. Ensures safety of material. Escalate material-related issues on timely manner internally. Works closely and follow-ups with customer for site clearances. Takes part in all important customer and internal team meetings. Delegates, monitors and controls work assigned to contractors. Assigns daily work schedule to them. Reviews customer provided snag-list and takes corrective actions. Updates customer on the actions. Takes corrective action and reviews on Quality audit findings. Identifies any additional project work not in scope or additional oppurtunity, communicates to project manager. Timely client communications/escalations on delays due to material or third party vendors on the site. Approves bills in accordance to policy. Conducts incoming material inspection and provides report to purchase and other team. Reviews site safety and PPE. Ensure rented equipments are safeguarded. Liaisons with purchase team to move equipment to new site. Technically knowledgeable on various safety and security systems. Qualifications Diploma/BE/B Tech (Electricals, ECE, Mech) 3-5 years of experience in managing projects in Security Systems Integration, CCTV Solution implementation, Visitor Management System, Parking Management System, Intrusion, Video Surveillance, Access Control, Fire Detection, Public Addressable System, Other physical Security Surveillance systems. Specific skills Project Management Customer relationship management Language, Personality and Behavioral skills Excellent verbal communication, and the ability to convey information clearly and effectively. Good interpersonal skills and customer service oriented thinking. Quick decision-making and problem-solving abilities. Excellent time management. Open to frequent travels and transfers. Responsible, goal oriented and organized. Strong attention to detail and ability to multitask. Confident, Proactive and willing to take on challenges. Good listening skills and able to direct individuals. Certifications (Preferred but not Mandatory) Certifications on Security & Safety Systems by any Original Equipment Manufacturer (OEM). Computer skills Should have working knowledge on Microsoft Excel, Word and Power point presentations. Should be well versed on using computers/ laptops. Mandatory Key Skills ERP,BOQ,Security Systems Integration,CCTV Solution implementation,Visitor Management System,Parking Management System,Intrusion,Video Surveillance,Project Engineering*
Posted 3 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
kolkata
Work from Office
Responsibilities: Conduct regular inspections & testing of equipment Install, maintain & monitor CCTV systems Respond to alarms & incidents promptly Collaborate with security team on incident management Food allowance Health insurance Annual bonus Provident fund
Posted 3 weeks ago
1.0 - 5.0 years
4 - 5 Lacs
dubai, chennai, united arab emirates
Work from Office
Designation - BMS Operator Qualification - Diploma or BE Experience - 1to 5 years Salary - 1500 to 2000 AED Free Accommodation & Transport Visa Type - Work Visa Location - DUABI Contact HR Shruthi - 7200153859 Required Candidate profile Nature of work - BMS Operator Industry - Manufacturing Industry Resume,Original Passport, Passport Size Photo candidates send your resume whats app to 7200153859 Perks and benefits Free Accommodation & Transport
Posted 3 weeks ago
1.0 - 3.0 years
2 - 5 Lacs
hyderabad
Work from Office
Service Engineer for Services is responsible for resolving support tickets adhering to agreed SLAs. He is technically strong in common Systems like Fire, Safety and Security solutions like CCTV, ACS offered by Bion. He is a part of AMC projects and capable of managing external contractors. Responsibilities and Duties Displays reasonable working knowledge of industry standards and practices, including product details and company services offered. Offers exemplary customer service, including maintaining customer relationships. Conducts PM activity as planned. Takes support from senior team members of AMC to clear any hurdle. Receives and resolves support tickets with SLAs. Receives and ensure completeness of all service reports. Maintains proper documents. Qualifications Diploma/BE/BTech (Electricals, Mech, CS) 1-3 years of experience in Security Systems Integration, CCTV Solution implementation, Visitor Management System, Parking Management System, Intrusion Detection, Video Surveillance, Access Control, Fire Detection, Public Addressable System, Other physical Security Surveillance systems. Specific skills Customer relationship management Customer Service Management Certification in from OEM like Honeywell, Tyco, Avigilon etc. on their systems and products will be added advantage. Language, Personality and Behavioral skills Excellent verbal communication, and the ability to convey information clearly and effectively. Good interpersonal skills and customer service oriented thinking. Problem-solving abilities. Trouble shooting skills with great inquisitees to learn new things. Good time management. Open to Frequent travels. Strong attention to details Confident, Proactive and willing to take on challenges. Good listening skills and able to direct individuals. Additional Training & Certifications (Preferred) Customer service Ticketing IT System Computer skills Should have working experience of using Microsoft Excel, Word and power point presentation. Should be well versed on using computers/ laptops. Any Ticketing system (Preferred) Performance Evaluation Performance of the job role and responsibility is evaluated on the following set Key Result Areas (KRA) SLA. Planned Maintenance Escalations Mandatory Key Skills CCTV,CCTV Solution implementation,Visitor Management System,Parking Management System,Intrusion Detection,Video Surveillance,IT Ticketing
Posted 3 weeks ago
1.0 - 3.0 years
3 - 4 Lacs
bengaluru
Work from Office
Job Overview Service Engineer for Services is responsible for resolving support tickets adhering to agreed SLAs. He is technically strong in common Systems like Fire, Safety and Security solutions like CCTV, ACS offered by Bion. He is a part of AMC projects and capable of managing external contractors. Responsibilities and Duties Displays reasonable working knowledge of industry standards and practices, including product details and company services offered. Offers exemplary customer service, including maintaining customer relationships. Conducts PM activity as planned. Takes support from senior team members of AMC to clear any hurdle. Receives and resolves support tickets with SLAs. Receives and ensure completeness of all service reports. Maintains proper documents. Qualifications Diploma/BE/BTech (Electricals, Mech, CS) 1-3 years of experience in Security Systems Integration, CCTV Solution implementation, Visitor Management System, Parking Management System, Intrusion Detection, Video Surveillance, Access Control, Fire Detection, Public Addressable System, Other physical Security Surveillance systems. Specific skills Customer relationship management Customer Service Management Certification in from OEM like Honeywell, Tyco, Avigilon etc. on their systems and products will be added advantage. Language, Personality and Behavioral skills Excellent verbal communication, and the ability to convey information clearly and effectively. Good interpersonal skills and customer service oriented thinking. Problem-solving abilities. Trouble shooting skills with great inquisitees to learn new things. Good time management. Open to Frequent travels. Strong attention to details Confident, Proactive and willing to take on challenges. Good listening skills and able to direct individuals. Additional Training & Certifications (Preferred) Customer service Ticketing IT System Computer skills Should have working experience of using Microsoft Excel, Word and power point presentation. Should be well versed on using computers/ laptops. Any Ticketing system (Preferred) Performance Evaluation Performance of the job role and responsibility is evaluated on the following set Key Result Areas (KRA) SLA. Planned Maintenance Escalations Keywords Service Engineer,support tickets,SLA,technical expertise,Fire Safety,Security solutions,CCTV,ACS,customer relationship management,customer service management,Service Engineering*Mandatory Key Skills Service Engineer,support tickets,SLA,technical expertise,Fire Safety,Security solutions,CCTV,ACS,customer relationship management,customer service management,Service Engineering*
Posted 3 weeks ago
5.0 - 8.0 years
10 - 20 Lacs
chennai
Work from Office
Job Overview: We are seeking a vigilant and detail-oriented CCTV Surveillance Operator to monitor and operate electronic surveillance equipment. The ideal candidate will be responsible for identifying security risks, responding to incidents, maintaining surveillance records, and ensuring the overall security of the monitored area. Key Responsibilities: Operate and monitor CCTV surveillance systems to ensure the safety and security of the premises. Identify and assess potential security risks and report them to the appropriate authorities or security personnel. Respond promptly to all incidents and security breaches, following standard operating procedures. Prepare and submit detailed incident reports, documenting events, actions taken, and outcomes. Share relevant images and video footage with the security team as required for further action or analysis. Maintain accurate and up-to-date logs of all surveillance activities, including system status and incident reports, using Excel or other software. Perform computer operations related to surveillance systems and incident management. Work in rotational shifts, ensuring 24/7 security monitoring coverage. Qualifications: Proven experience in CCTV monitoring or a similar role is preferred. Strong attention to detail and ability to identify potential security threats. Proficiency in computer operations and Microsoft Excel. Ability to work under pressure and respond quickly to security breaches. Excellent communication skills to report incidents and coordinate with team members. Flexibility to work in rotational shifts, including nights, weekends, and holidays. Key Skills: CCTV Systems Operation Incident Management Report Preparation and Documentation Microsoft Excel Security Awareness and Risk Identification Strong Communication Skills.
Posted 3 weeks ago
12.0 - 15.0 years
25 - 30 Lacs
mumbai
Work from Office
Sales Head (AGM) - Fire Detection/Suppression, Electronic Security & IBMS We are seeking an experienced and dynamic Sales Head - AGM with a minimum of 10 years of proven success in the Fire Detection/Suppression, Electronic Security, and Integrated Building Management Systems (IBMS) industry. The ideal candidate will be responsible for driving sales growth, building client relationships, and achieving revenue targets in the designated region. Key Responsibilities: 1. Sales Strategy and Planning Develop and execute effective sales strategies to exceed regional sales targets. Work closely with end clients, MEP Consultants, PMCs, Government accounts, turnkey contractors, and OEMs. Analyze market trends, competitor activities, and customer needs to identify new business opportunities. 2. Business Development Identify and pursue new business opportunities within the assigned region. Build and maintain strong relationships with key stakeholders. 3. Product Knowledge Possess in-depth knowledge of Fire Detection/Suppression systems, Electronic Security solutions, and IBMS. Stay updated on industry trends and new product advancements. 4. Team Leadership Motivate the team to achieve individual and collective sales milestones. Provide guidance, training, and support to internal teams and partners. 5. Client Engagement Conduct presentations, product demonstrations, and training sessions for clients. Address client inquiries and enhance customer satisfaction. 6. Reporting and Analysis Prepare and submit sales reports, forecasts, and market analysis. Monitor and evaluate sales performance metrics. 7. Collaboration Work closely with pre-sales, marketing, product development, projects, purchase, accounts, operations, and customer support teams. Qualifications: Bachelor's degree in Engineering, Business, Marketing, or a related field. Minimum 10 years of sales experience in Fire Detection/Suppression, Electronic Security, and IBMS. Proven track record of achieving and exceeding sales targets. Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal abilities. Willingness to travel across the country. Skills : - Sales Strategy, Business Development, Fire Detection Systems, Fire Suppression Systems, Electronic Security, IBMS, MEP Consultants, Government Accounts, Key Account Management, Team Leadership, Market Analysis, Client Engagement, Negotiation, Sales Forecasting, Customer Relationship Management, Technical Sales, Pre-Sales, Project Execution, Revenue Growth, Sales Strategy, Business Development, Fire Detection, Fire Suppression, Electronic Security, IBMS, Integrated Building Management Systems, MEP Consultants, PMCs, OEMs, Turnkey Contractors, Team Leadership, Client Relationship Management, Market Analysis, Revenue Growth, Sales Targets, Pre-Sales, Post-Sales, Project Execution, Account Management, Negotiation Skills, Customer Engagement, Sales Forecasting, Product Demonstration, Technical Sales Keywords Sales Strategy,Business Development,Fire Detection Systems,Fire Suppression Systems,Electronic Security,IBMS,MEP Consultants,Government Accounts,Key Account Management,Team Leadership,Sales*
Posted 3 weeks ago
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