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Key Accounts Coordinator/ Services Coordinator Watchdog Security

2.0 - 6.0 years

2 - 4 Lacs

mumbai, navi mumbai, mumbai (all areas)

Work from Office

Role & responsibilities Customer Relationship Management Act as the single point of contact for AMC and project clients. Track service delivery schedules, preventive maintenance visits, and SLAs. Handle customer queries, escalations, and feedback with professionalism. Contract & Project Coordination Maintain and monitor AMC agreements, renewal cycles, and service scope. Support project handover, warranty management, and transition to AMC. Resource & Schedule Management Allocate manpower and tools based on urgency and site complexity Commercial & Documentation & Reporting Track invoicing, collections, and payment status with finance team. Maintain MIS for AMC and project accounts visits, rene...

Posted 2 months ago

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