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5.0 - 6.0 years
2 - 6 Lacs
Gurugram
Work from Office
Responsibilities :- Proactively search new business opportunities outside our existing client and increase our client base- Willing to familiarize yourself with the company's vision and mission, seeking to accomplish set goals and objectives.- Achieve and exceed our financial sales targets.- Ability to meet deadlines & Targets. - Cultivating strong relationships with new clients, while maintaining existing client relationships.- Strong organizational, time management and managerial skills- Collating and maintaining client information in the CRM database.- Working closely with in & across departments to achieve growth.- Contacting potential clients to establish rapport and arrange meetings- Demonstrates strong interpersonal skills with the ability to engage effectively with different levels of clients.Requirements - Bachelor's degree in business management, marketing, or related field.- 5+ years' relevant work experience in corporate business development/ sales or similar field preferred.- Excellent written and verbal communication skills.- Proficient in Microsoft Office and relevant software- Experience In FinTech/ Ed-Tech or start up is a plus point. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 2 months ago
1.0 - 3.0 years
1 - 5 Lacs
Gurugram
Work from Office
Role and Responsibility :- Have a keen interest and deep understanding of Fintech Industry.- Interested in mentoring and guiding students.- Excellent problem-solving ability.- Good interpersonal and presentation skills.Skill Sets :- Excellent Communication Skills, Experience in Stock Market,- Good interpersonal and presentation skills.- Good listening and problem-solving skills.- Time management skills.- Critical thinking skills.- Soft Sales skills.- Self Motivated & driven by targets- The ability to influence and negotiate with others.Most Importantly Willing to work in flexible shifts and weekends also with flexible Week offs."Experience 1-2 years of Equity Dealing, Equity Advisors, Trading, Trainer, Cross Selling, Wealth Managing This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 2 months ago
1.0 - 5.0 years
4 - 8 Lacs
Gurugram
Work from Office
We're HiringDigital Advertiser Sales ManagerGrowthan Media is a fast-growing digital advertising company based in Gurugram, delivering impactful ad solutions across dynamic sectors like real estate, fintech, gaming, and more. If you're passionate about digital media, client growth, and sales strategy, we'd like to hear from you.Key Responsibilities:- Drive revenue by acquiring and managing digital advertising clients - Build and maintain strong relationships with agencies and direct advertisers - Craft tailored digital strategies and ensure smooth campaign execution - Use CRM tools to manage sales pipeline and reporting - Stay updated on industry trends and explore new opportunities What We're Looking For:- 1-5 years of experience in digital advertising sales with a solid track record - Proficient in CPM, CPC, CPA models and platforms like Appsflyer, Trackier - Excellent communication, negotiation, and presentation skills - Preferred experience in verticals like Real Estate, BFSI, Crypto, Gaming, or Fintech What We Offer:- Competitive salary with uncapped commission potential - 5-day work week and flexible working hours - Paid leaves, professional development opportunities - A collaborative and growth-driven work culture
Posted 2 months ago
3.0 - 7.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Job Details:Customer Success Manager - AWS Solution In-Office Bengaluru, Karnataka, India About Nimesa:Nimesa is a venture-funded product-based startup founded by Ex Netapp and Oracle executives. We are building award-winning products to help businesses recover from cyberattacks instantly. Nimesa protects many marquee brands in India and the US in BFSI, healthcare, Government, fintech, and other industries.Why NimesaThe next war would be cyberwar and all the critical digital infra of the world is under attack. Nimesa is at the forefront of helping businesses and the government protect themselves from attacks and recover them without any downtime and data loss. Your code will be deployed and protect many leading brands of the world. If you connect with our mission, we are looking for you to join our team and mission.Position Overview:We are seeking a dedicated and results-driven Customer Success Manager- AWS Solution with 3-7 years of experience to join our team. In this role, you will be responsible for ensuring our customers achieve their desired outcomes while using our solutions. You will serve as the primary point of contact for customers, helping them maximize the value of our offerings and fostering long-term relationships.Responsibilities:- Customer OnboardingLead the onboarding process for new customers, ensuring they have a seamless experience and understand how to leverage our solutions effectively.- Relationship ManagementBuild and maintain strong relationships with customers, serving as their trusted advisor and advocate within the company.- Proactive EngagementRegularly check in with customers to understand their needs, address concerns, and provide updates on new features or best practices.- Value RealizationHelp customers measure and realize the value of our solutions, guiding them to achieve their business goals.- Issue ResolutionIdentify and address any issues or challenges customers may face, collaborating with internal teams to ensure timely resolutions.- Feedback LoopGather customer feedback and insights to inform product development and improvement initiatives.- Training and SupportProvide training and support to customers, enabling them to use our solutions effectively and independently.- ReportingMonitor customer health metrics and provide regular reports on customer satisfaction, engagement, and retention.Qualifications:- ExperienceExperience in customer success, account management, or a related field, preferably within the technology or SaaS industry.- EducationBachelor's degree in Business, Marketing, or a related field.- Technical Skills: Familiarity with cloud technologies and the ability to understand technical concepts related to our solutions.- Communication Skills: Excellent verbal and written communication skills, with the ability to build rapport and trust with customers.- Problem-Solving Skills: Strong analytical and problem-solving abilities, with a proactive approach to addressing customer needs.- Team PlayerAbility to collaborate effectively with cross-functional teams, including sales, support, and product management.- Customer-focusedA genuine passion for helping customers succeed and a commitment to delivering exceptional service.What We Offer:- The opportunity to make a significant impact on customer satisfaction and retention within a high-growth startup.- CompensationCompetitive (Based on Experience) + Performance-Based Incentives + Equity.- Competitive compensation package with performance-based incentives and equity options.- A collaborative and innovative work environment that fosters creativity and professional development.- Career growth and development opportunities as the company expands.- Employment Typefulltime - Experience Levelmid-senior-level- Work Experience (years)3 - 7 Years- Annual CompensationINR 240,000 - 600,000- EducationBachelor's Degree- Skills: No of Openings1
Posted 2 months ago
10.0 - 12.0 years
27 - 32 Lacs
Pune
Work from Office
As Director Tech & Architecture at Serrala, you will be at the forefront of designing and implementing our cutting-edge cloud-based financial automation products. Your expertise will drive the architecture and technical strategy for our cloud offerings, ensuring scalability, security, and innovation. You will collaborate with cross-functional teams to shape the future of our cloud solutions, delivering exceptional value to our global clients.Your day to day :- Lead the architectural design and technical strategy for Serrala's cloud products, ensuring alignment with business objectives and customer needs.- Develop and maintain a comprehensive technology roadmap for cloud solutions, focusing on scalability, security, and performance.- Collaborate with product management, engineering, and other stakeholders to define technical requirements and ensure seamless integration of cloud services.- Evaluate and recommend new technologies, tools, and methodologies to enhance the capabilities and efficiency of our cloud offerings.- Mentor and guide engineering teams, fostering a culture of innovation, best practices, and continuous improvement.- Ensure compliance with industry standards and regulatory requirements, implementing robust security and data protection measures.- Drive the adoption of agile methodologies and DevOps practices to accelerate product development and deployment cycles.- Represent Serrala in industry forums and engage with clients to understand their evolving needs and incorporate feedback into our product development process.What makes you excel in this position :- Bachelor's or Master's degree in Computer Science, Engineering, or a related field- Extensive experience (10+ years) in software architecture and technology leadership, with a focus on cloud-based solutions- Proven track record in designing and implementing large-scale, distributed cloud systems- Deep understanding of cloud platforms (e.g, AWS, Azure, Google Cloud) and associated technologies- Expertise in microservices architecture, API design, and containerization (e.g, Docker, Kubernetes)- Strong knowledge of security best practices and compliance standards in cloud environments- Excellent communication and leadership skills, with the ability to influence and drive consensus across teams- Experience with financial automation or fintech products is a plusWe offer :What unites us as Serralians across all borders is our passion for future-oriented software solutions and our shared values, which are the foundation of our strong corporate culture and our innovative drive.At Serrala, our global teams are eager to evolve, advance, and innovate. We are continuously improving the way we work, with professional development at the core of what we do.With modern and flexible work environments, global and regional events, and a strong team spirit, we believe that together we can overcome any challenge and move any mountainApplyInsightsFollow-upSave this job for future referenceDid you find something suspiciousReport Here! Hide This JobClick here to hide this job for you. You can also choose to hide all the jobs from the recruiter.
Posted 2 months ago
1.0 - 3.0 years
1 - 3 Lacs
Gurugram
Work from Office
About The Role :We are looking for energetic business development associates to help drive our sales and grow the business. will attract new clients and build solid relationships with them while maintaining existing relationships. You will work with various departments and report to the Head of Business Development. The successful applicant will be resourceful, organized and motivated to increase sales, enhance the company's reputation, and look for new and creative ways to market our products. A background in sales or marketing is strongly desirable.Responsibilities :- Comfortable with Calling Job. It's a 100% calling job.- Contact potential or Existing Customer to present product.- Willing to familiarize yourself with the company's vision and mission,seeking to accomplish set goals and objectives.- Convert Leads into business.- Cultivating strong relationships with new clients, while maintaining existing client relationships.- Collating and maintaining client information in the CRM database.- Working closely with in & across departments to achieve growth.- Ability to meet deadlines & Targets.- Identify new business opportunities and customers.- Demonstrate strong interpersonal skills with the ability to engage effectively with different levels of clients.Requirements :- Fintech Industry experience required.Master or Bachelor's degree in business management, marketing, or related field.- 3 - 5 years' relevant work experience in business development/ sales or similar field preferred.- Excellent written and verbal communication skills.- Proficient in Microsoft Office and relevant software- Experience in FinTech/ Ed-Tech or start up is a plus point.About Us :- StockDaddy is India's leading stock learning platform, making it possible for users around the nation to grasp the stock market skills with an ease of choices. We create financial value in the lives of people by delivering our services with a focus on positive growth. We are in the process of covering that gap where we provide stock market expertise to succeed in getting or achieving our goal of making every individual financially literate and building a community that thrives for financial liberation without any fear. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 2 months ago
1.0 - 3.0 years
2 - 6 Lacs
Ludhiana
Work from Office
About The Role :We are looking for energetic business development associates to help drive our sales and grow the business. will attract new clients and build solid relationships with them while maintaining existing relationships. You will work with various departments and report to the Head of Business Development. The successful applicant will be resourceful, organized and motivated to increase sales, enhance the company's reputation, and look for new and creative ways to market our products. A background in sales or marketing is strongly desirable.Responsibilities :- Comfortable with Calling Job. It's a 100% calling job.- Contact potential or Existing Customer to present product.- Willing to familiarize yourself with the company's vision and mission,- seeking to accomplish set goals and objectives.- Convert Leads into business.- Cultivating strong relationships with new clients, while maintaining existing client relationships.- Collating and maintaining client information in the CRM database.- Working closely with in & across departments to achieve growth.- Ability to meet deadlines & Targets.- Identify new business opportunities and customers.- Demonstrate strong interpersonal skills with the ability to engage effectively with different levels of clients.Requirements :- Fintech Industry experience required.Master or Bachelor's degree in business management, marketing, or related field.- 3 - 5 years' relevant work experience in business development/ sales or similar field preferred.- Excellent written and verbal communication skills.- Proficient in Microsoft Office and relevant software- Experience in FinTech/ Ed-Tech or start up is a plus point.About Us :- StockDaddy is India's leading stock learning platform, making it possible for users around the nation to grasp the stock market skills with an ease of choices. We create financial value in the lives of people by delivering our services with a focus on positive growth. We are in the process of covering that gap where we provide stock market expertise to succeed in getting or achieving our goal of making every individual financially literate and building a community that thrives for financial liberation without any fear. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 2 months ago
0.0 - 2.0 years
1 - 3 Lacs
Gurugram
Work from Office
About The Role :We are looking for energetic business development associates to help drive our sales and grow the business. will attract new clients and build solid relationships with them while maintaining existing relationships. You will work with various departments and report to the Head of Business Development. The successful applicant will be resourceful, organized and motivated to increase sales, enhance the company's reputation, and look for new and creative ways to market our products. A background in sales or marketing is strongly desirable.Responsibilities :- Comfortable with Calling Job. It's a 100% calling job. - Contact potential or Existing Customer to present product.- Willing to familiarize yourself with the company's vision and mission,- seeking to accomplish set goals and objectives.- Convert Leads into business.- Cultivating strong relationships with new clients, while maintaining existing client relationships.- Collating and maintaining client information in the CRM database.- Working closely with in & across departments to achieve growth.- Ability to meet deadlines & Targets.- Identify new business opportunities and customers.- Demonstrate strong interpersonal skills with the ability to engage effectively with different levels of clients. Requirements:- Fintech Industry experience required.Master or Bachelor's degree in business management, marketing, or related field.- 3 - 5 years' relevant work experience in business development/ sales or similar field preferred.- Excellent written and verbal communication skills.- Proficient in Microsoft Office and relevant software- Experience in FinTech/ Ed-Tech or start up is a plus point.About Us:StockDaddy is India's leading stock learning platform, making it possible for users around the nation to grasp the stock market skills with an ease of choices. We create financial value in the lives of people by delivering our services with a focus on positive growth. We are in the process of covering that gap where we provide stock market expertise to succeed in getting or achieving our goal of making every individual financially literate and building a community that thrives for financial liberation without any fear. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 2 months ago
4.0 - 5.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Are you passionate about developing dynamic user interfaces in the fintech spaceWe're looking for an experienced React.js Developer with 4-5 years of experience and strong exposure to Loan Origination Systems (LOS) to join our team and work Experience 4-5 Years (Fintech / LOS Mandatory) Job Type Full-TimeKey Responsibilities :- Design and develop highly responsive web applications using React.js- Collaborate with product, design, and backend teams to deliver seamless user experiences- Build reusable components and front-end libraries- Ensure responsiveness, performance optimization, and cross-browser compatibility- Work on complex workflows and integrations specific to Loan Origination Systems (LOS)- Write clean, scalable, and well-documented code- Troubleshoot, debug, and improve existing applicationsRequired Skills & Qualifications :- 4-5 years of strong hands-on experience in React.js / Redux / Hooks / ES6+- Mandatory experience in Fintech, specifically Loan Origination Systems (LOS)- Strong understanding of REST APIs, JSON, and third-party integrations- Experience working with complex data-driven workflows and financial calculations- Proficient in HTML5, CSS3, JavaScript, and front-end build tools- Experience with Git, Agile methodology, and CI/CD pipelines- Excellent problem-solving skills and attention to detailGood to Have :- Exposure to TypeScript / Next.js / Tailwind CSS- Knowledge of Micro Frontends or modular architecture- Experience integrating with core banking systems or credit bureaus- Familiarity with backend (Node.js) or cloud (AWS, Azure) Why Join Us - Work on innovative fintech products that impact lives- Collaborate with a dynamic and experienced team- Opportunity to grow and take ownership of product featuresApplyInsightsFollow-upSave this job for future referenceDid you find something suspiciousReport Here! Hide This JobClick here to hide this job for you. You can also choose to hide all the jobs from the recruiter.
Posted 2 months ago
1.0 - 2.0 years
1 - 4 Lacs
Gurugram
Work from Office
About The Role :We are looking for energetic business development associates to help drive our sales and grow the business. will attract new clients and build solid relationships with them while maintaining existing relationships. You will work with various departments and report to the Head of Business Development. The successful applicant will be resourceful, organized and motivated to increase sales, enhance the company's reputation, and look for new and creative ways to market our products. A background in sales or marketing is strongly desirable.Responsibilities :- Comfortable with Calling Job. It's a 100% calling job.- Contact potential or Existing Customer to present product.- Willing to familiarize yourself with the company's vision and mission,- seeking to accomplish set goals and objectives.- Convert Leads into business.- Cultivating strong relationships with new clients, while maintaining existing client relationships.- Collating and maintaining client information in the CRM database.- Working closely with in & across departments to achieve growth.- Ability to meet deadlines & Targets.- Identify new business opportunities and customers.- Demonstrate strong interpersonal skills with the ability to engage effectively with different levels of clients.Requirements :- Fintech Industry experience required.Master or Bachelor's degree in business management, marketing, or related field.- 3 - 5 years' relevant work experience in business development/ sales or similar field preferred.- Excellent written and verbal communication skills.- Proficient in Microsoft Office and relevant software- Experience in FinTech/ Ed-Tech or start up is a plus point.About Us :- StockDaddy is India's leading stock learning platform, making it possible for users around the nation to grasp the stock market skills with an ease of choices. We create financial value in the lives of people by delivering our services with a focus on positive growth. We are in the process of covering that gap where we provide stock market expertise to succeed in getting or achieving our goal of making every individual financially literate and building a community that thrives for financial liberation without any fear. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 2 months ago
1.0 - 3.0 years
1 - 4 Lacs
Hyderabad
Work from Office
About The Role :We are looking for energetic business development associates to help drive our sales and grow the business. will attract new clients and build solid relationships with them while maintaining existing relationships. You will work with various departments and report to the Head of Business Development. The successful applicant will be resourceful, organized and motivated to increase sales, enhance the company's reputation, and look for new and creative ways to market our products. A background in sales or marketing is strongly desirable.Responsibilities :- Comfortable with Calling Job. It's a 100% calling job.- Contact potential or Existing Customer to present product.- Willing to familiarize yourself with the company's vision and mission,- seeking to accomplish set goals and objectives.- Convert Leads into business.- Cultivating strong relationships with new clients, while maintaining existing client relationships.- Collating and maintaining client information in the CRM database.- Working closely with in & across departments to achieve growth.- Ability to meet deadlines & Targets.- Identify new business opportunities and customers.- Demonstrate strong interpersonal skills with the ability to engage effectively with different levels of clients.Requirements :- Fintech Industry experience required.Master or Bachelor's degree in business management, marketing, or related field.- 3 - 5 years' relevant work experience in business development/ sales or similar field preferred.- Excellent written and verbal communication skills.- Proficient in Microsoft Office and relevant software- Experience in FinTech/ Ed-Tech or start up is a plus point.About Us :- StockDaddy is India's leading stock learning platform, making it possible for users around the nation to grasp the stock market skills with an ease of choices. We create financial value in the lives of people by delivering our services with a focus on positive growth. We are in the process of covering that gap where we provide stock market expertise to succeed in getting or achieving our goal of making every individual financially literate and building a community that thrives for financial liberation without any fear. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
Posted 2 months ago
4.0 - 8.0 years
18 - 22 Lacs
Mohali
Work from Office
About Antier Solutions Antier Solutions is a global leader in blockchain, DeFi, and tokenization , driving regulatory-compliant Web3 innovations. As the industry evolves, ensuring legal and regulatory compliance is critical for sustainable growth. We are looking for a General Counsel / Head of Crypto Compliance & Regulatory Affairs (initially outsourced) to lead c ompliance for token launches, fundraising, and Web3 business models while working with global regulatory bodies. This is a high-impact role , perfect for an expert in crypto law, fintech regulations, and international securities compliance. Role Overview: As the General Counsel / Head of Crypto Compliance , you will: - Oversee regulatory compliance for token sales, fundraising, and Web3 projects. - Liaise with global regulators (SEC, MAS, ESMA, DIFC, FCA, etc.) to ensure licensing and structuring. - Ensure adherence to AML/KYC, investor protections, and jurisdiction-specific legal frameworks. - Mitigate legal risks associated with crypto exchanges, DeFi protocols, and NFT marketplaces. - Develop internal legal policies to align with global securities, tax, and financial regulations. Key Responsibilities: 1. Legal & Regulatory Compliance for Web3 & Token Launches - Ensure full compliance for ICOs, IDOs, STOs, and private token sales. - Provide regulatory guidance on structuring utility vs. security tokens. - Work with securities and financial regulators to ensure legally compliant fundraising mechanisms. - Assess and mitigate legal risks related to smart contracts, tokenomics, and DAOs. 2. Global Licensing & Regulatory Affairs - Work with SEC (USA), MAS (Singapore), FCA (UK), ESMA (Europe), and DIFC (Dubai) on crypto licensing & approvals. - Support the acquisition of Virtual Asset Service Provider (VASP) licenses in multiple jurisdictions.- Develop cross-border compliance strategies for international Web3 operations. 3. AML/KYC, Investor Protection & Jurisdictional Compliance - Oversee AML (Anti-Money Laundering) & KYC (Know Your Customer) policies for token sales & DeFi platforms.- Ensure compliance with FATF Travel Rule, GDPR, and data privacy laws in crypto transactions.- Implement investor protection mechanisms to comply with securities and exchange laws. 4. Risk Management & Smart Contract Legal Audits - Conduct legal due diligence on Web3 projects before fundraising rounds.- Work with blockchain developers to audit smart contracts for legal risks. - Establish corporate governance frameworks for DAOs and decentralized projects. 5. Internal Legal Advisory & Policy Development - Draft terms of service, privacy policies, and compliance documentation for blockchain platforms.- Provide legal counsel on intellectual property rights for NFTs and metaverse projects. - Advise the executive team on emerging regulatory changes affecting the crypto industry. Key Qualifications & Experience: Must-Have: - 5-10+ years in crypto/fintech law, regulatory compliance, or legal advisory. - Deep understanding of crypto regulations, securities law, and DeFi compliance. - Experience working with global regulatory bodies (SEC, MAS, FCA, ESMA, DIFC, etc.). - Expertise in AML/KYC frameworks, FATF Travel Rule, and investor protection laws . - Familiarity with token classifications (security vs. utility) and Web3 fundraising structures. Preferred: . Experience with VASP licensing, DAO governance, and smart contract legal audits. . Strong connections with global law firms, compliance officers, and financial regulators. . Understanding of cross-border tax implications for digital assets and stablecoins. . Prior involvement in legal structuring for blockchain startups and crypto exchanges. Why Join Antier Solutions Lead compliance for cutting-edge Web3 projects in a legally evolving industry. Work with top-tier regulators, VCs, and blockchain pioneers. Shape tokenomics models and investor protections for high-growth crypto ventures. Be part of a global blockchain consultancy driving regulatory excellence. ApplySaveSaveProInsights
Posted 2 months ago
10.0 - 15.0 years
37 - 40 Lacs
Mohali
Work from Office
About Antier Solutions Antier Solutions is a blockchain powerhouse at the forefront of DeFi, tokenization, fintech, and Web3 innovations. With a proven track record of scaling businesses and pioneering blockchain solutions, we are seeking a strategic leader to drive high-value transactions, structure investments, and create long-term growth opportunities. This is not a conventional corporate role-it is an opportunity for a visionary leader driven by long-term success to play a pivotal role in shaping the future of blockchain and digital finance. Why Join Us - Work on cutting-edge blockchain and Web3 innovations. - Play a key role in high-stakes strategic transactions and growth decisions. - Opportunity for equity ownership and long-term career growth. - A fast-paced, high-performance culture where you shape the future. - Direct access to the leadership team with the opportunity to lead new ventures. Purpose of the Role: To spearhead and manage high-impact strategic transactions that drive revenue growth and solidify Antier Solutions' market leadership in the Web3 industry. This role is pivotal in cultivating high-level relationships to secure partnerships, expand the client base, and execute revenue-generating initiatives that align with the company's financial and strategic goals. What you will be doing- - Strategic Leadership & Vision - Deal Origination & Execution - High-Value Lead Management - Executive Networking & Relationship Building - Market Expansion & Business Development - Cross-functional Collaboration - Industry Trend Analysis & Insights - Brand Advocacy & Representation - Performance Monitoring & Reporting Key Responsibilities 1. Strategic Leadership & Revenue-Driven Vision - Develop and execute growth strategies that prioritize sales opportunities, revenue targets, and profitability. - Identify untapped markets and design actionable plans to monetize Web3 innovations. 2. Deal Origination & Revenue-Focused Execution - Lead end-to-end negotiations for partnerships, mergers, and acquisitions, ensuring transactions deliver measurable revenue. - Secure high-margin agreements with enterprises, startups, and institutional investors. 3. Revenue Growth Through Executive Networking - Leverage C-suite relationships to unlock enterprise sales opportunities, such as multi-year licensing deals or custom blockchain solutions. - Represent Antier at industry events to pitch services and expand the paying client portfolio.- 4. Market Expansion & Sales Strategy - Analyze regional demand for Web3 solutions (e.g., Central Bank Digital Currencies in Asia, NFT marketplaces in Europe) to prioritize revenue-generating expansions. - Partner with business development teams to set quarterly sales targets and commission structures.- 5. Cross-functional Collaboration for Revenue Optimization - Work with product teams to align R&D roadmaps with market needs. - Advise marketing on campaigns that highlight ROI-driven case studies to accelerate lead conversion. 6. Revenue Forecasting & Performance Reporting: - Monitor KPIs such as monthly recurring revenue (MRR), customer acquisition cost (CAC), and lifetime value (LTV) to refine sales tactics. - Deliver quarterly reports to executives on revenue milestones, pipeline health, and risks to financial goals. KEY KPIs for this role 1. Revenue Targets Own annual/quarterly sales goals for strategic partnerships and enterprise contracts. 2. Upselling: Identify opportunities to expand existing client engagements (e.g., adding audit services to smart contract projects). 3. Pricing Strategy Develop tiered pricing models for Antier's Web3 products (e.g., SaaS-based blockchain tools). 4. Client Retention Implement loyalty programs or incentive structures to ensure repeat business. Qualifications & Experience - 10+ years of experience in investment banking, venture capital, private equity, or corporate strategy, preferably within fintech, blockchain, or financial services. - MBA from a top-tier business school (Harvard, Wharton, Stanford, INSEAD, IIMs, ISB, etc.) OR significant experience leading strategic transactions in high-growth startups. - Proven track record in investment structuring, fundraising, mergers & acquisitions, and strategic growth initiatives. - Expertise in financial modeling, risk analysis, and tokenomics. - Knowledge of blockchain and DeFi is highly desirable (or a strong willingness to learn and adapt). - Entrepreneurial mindset with a hands-on approach to execution. - Exceptional negotiation, communication, and stakeholder management skills. - A highly driven professional with a long-term value creation mindset. How to Apply Interested candidates should submit their resume along with a deal sheet or portfolio highlighting previous strategic transactions they have led or structured. Apply Save Save Pro Insights
Posted 2 months ago
6.0 - 10.0 years
14 - 18 Lacs
Mumbai
Work from Office
Job TitleBusiness Head DepartmentDistribution LocationAndheri East Reports toChief Business Officer Job TypeFull-Time Job Overview:- The Distribution Head for Off-book Personal Loans, Credit Cards, and Digital Gold will be responsible for building and scaling the distribution strategy for these products across multiple channels, ensuring business growth, and enhancing the customer acquisition strategy.- The role will involve overseeing partnerships with external agents, digital platforms, and other distribution networks while optimizing the sales process, monitoring performance, and ensuring the alignment of distribution strategies with the company's overall business goals. Key Responsibilities: Strategy and Planning:- Develop and execute comprehensive distribution strategies for Off-book Personal Loans, Credit Cards, and Digital Gold products.- Identify and create strategic partnerships with external channels, including banks, fintech platforms, agents, and other financial institutions, to drive customer acquisition.- Monitor market trends and competitor activity to identify opportunities for distribution growth.- Lead the formulation of channel-specific goals and key performance indicators (KPIs), ensuring alignment with company revenue targets. Sales and Channel Management:- Drive the distribution and sales performance of Off-book Personal Loans, Credit Cards, and Digital Gold, ensuring alignment with business objectives and customer needs.- Establish and maintain a high-performance sales team, providing leadership and mentorship to achieve channel and product targets.- Develop robust training and enablement programs for agents and third-party partners, ensuring they have the tools and knowledge to sell effectively.- Expand and optimize digital and offline channels, ensuring maximum reach and penetration in key markets. Performance Monitoring and Reporting:- Track and analyze distribution channel performance, providing regular updates to senior management.- Lead performance reviews for sales partners and agents, ensuring targets are being met and providing corrective actions when necessary.- Monitor key metrics such as loan disbursement volume, credit card activation rates, digital gold transactions, and customer engagement levels. Product Launches and Campaigns:- Collaborate with product and marketing teams to design and roll out promotional campaigns for Off-book Personal Loans, Credit Cards, and Digital Gold.- Ensure the seamless launch of new products and features, coordinating with cross-functional teams to ensure successful adoption.- Lead product awareness initiatives through various channels, ensuring customers are well-informed about product features and benefits. Risk Management and Compliance:- Ensure all distribution activities are in compliance with applicable regulations, risk management frameworks, and the company's internal policies.- Work closely with the legal and compliance teams to ensure all third-party distributors and agents adhere to necessary regulatory requirements.- Implement and monitor risk mitigation strategies to minimize loan defaults and ensure sound credit card and digital gold portfolio performance. Stakeholder Engagement:- Build and maintain strong relationships with key stakeholders, including external partners, internal teams, and senior leadership.- Collaborate with internal teams, including marketing, technology, legal, and operations, to ensure smooth implementation and execution of distribution strategies. Innovation and Technology Integration:- Explore and integrate innovative solutions, such as AI-based credit scoring, mobile apps, or other fintech technologies to improve the distribution process.- Leverage data analytics and digital tools to optimize distribution, customer segmentation, and targeting. Qualifications and Skills: Education:- Master's degree in Business, Finance, Marketing, or a related field. Experience:- 6-10 years of experience in distribution or sales roles within the fintech or banking industry, with a strong focus on personal loans, credit cards, and/or digital gold.- Proven experience managing large-scale distribution teams and driving business growth in a high-performance environment.- Experience in building and managing partnerships with external distribution networks (e.g., agents, third-party platforms).- Strong understanding of the fintech landscape, particularly in lending, digital payments, and digital gold. Skills: - Strong leadership and team management skills with the ability to motivate and inspire a diverse team.- Excellent communication and negotiation skills to manage relationships with internal and external stakeholders.- Analytical mindset with the ability to interpret data and use it for business strategy and decision-making.- In-depth knowledge of credit underwriting, risk assessment, and product distribution in the financial services sector.- Ability to work in a fast-paced, rapidly evolving environment and manage multiple priorities. Personal Attributes:- Strategic thinker with a growth mindset.- High level of initiative and self-motivation.- Results-driven with a focus on achieving business objectives.- Ability to manage complex projects and lead cross-functional teams.- Customer-centric approach with an understanding of digital customer journeys. Benefits:- Company ESOPs.- Health Benifits.- Professional development opportunities.- Flexible work arrangements (depending on company policy). ABOUT THE COMPANY: FatakPay Digital Private Ltd (FatakPay) is a digital-only lending platform that provides virtual credit cards. The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a 'scan now, pay later' facility and easy repayment options. We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place. It was founded by a team of four IITB, Erasmus University alum and with 70+ years of combined experience in Tech and Finance.ApplySaveSaveProInsights
Posted 2 months ago
3.0 - 8.0 years
11 - 15 Lacs
Mumbai
Work from Office
Company Description: FatakPay is a FinTech company based in Mumbai, focused on providing quick and convenient credit access during financial emergencies. The company guarantees a transparent transaction experience without interest fees or hidden charges. FatakPay is driving the FinTech revolution in India by creating powerful products and technology platforms to enhance employee welfare experiences. Role Description:- This is a full-time on-site role for a Business & Growth Manager Personal Loans at FatakPay in Mumbai.- The role involves managing day-to-day business operations, driving growth strategies, overseeing personal loan products, and collaborating with various teams to enhance customer experiences. - Manage product segment, drive and track customer value proposition. - Product Pricing and usage analytics. - Product P&L. - Product features, offering, cross-selling, up-selling strategies. - Understanding and bundling 3rd party products and services. - Engage with internal teams for product positioning. - Competitor benchmarking. - Referral programs, customer engagement and retention. - Product Management, product roll-out and coordination. - Manage all product collaterals & customer engaging properties such as customer statements etc. - Manage all the processes related to value prop delivery and fulfilment. - Manage customer communication throughout the customer journey and create delighters for the customer through assertive communication. - Create and manage customer communication channels like SMS, Email, Whatsapp, IVR and mobile app notifications. - Track and identify features utilisation and drive higher feature penetration. Create & manage product utilisation dashboards. Publish reports of product depth & feature penetration to senior stakeholders. - Engage with a partner to identify opportunities to introduce new features through competition benchmarking. - Have cross-functional engagement with internal & external stakeholders to drive product development and higher product usage. - Drive internal governance processes for launching any product, method etc. Qualifications:- Analytical Skills and Sales expertise.- Strong Communication and Project Management abilities.- Experience in Analytics.- Proven track record in sales and business development.- Demonstrated ability to drive growth and meet targets.- BE / B.Tech.(Premier/Tier I), MBA (Premier/Tier I) with total work experience of 3+ years preferably in Fintech.- Excellent academic background and records.ApplySaveSaveProInsights
Posted 2 months ago
8.0 - 12.0 years
18 - 22 Lacs
Mumbai
Work from Office
Job Title - Marketing & Brand Head - Fintech Industry DepartmentMarketing LocationAndheri Reports toChief Business Officer Job TypeFull-Time Job Overview: - The Marketing & Brand Head for the Fintech industry will play a pivotal role in shaping and executing the marketing strategy for the company. - This individual will be responsible for building, leading, and driving the brand's presence in the marketplace, creating impactful marketing campaigns that resonate with consumers, investors, and key stakeholders. - The role involves overseeing digital marketing, brand management, product marketing, communications, and customer acquisition strategies. - A deep understanding of the fintech space, customer journeys, and market dynamics is essential to help position the brand as a leader in the industry. Key Responsibilities: Brand Strategy and Development: - Develop and execute a comprehensive brand strategy that defines the company's identity, value propositions, and competitive differentiation in the fintech sector. - Lead the development of the company's brand positioning and messaging across all platforms, ensuring consistency and alignment with business goals. - Strengthen brand awareness and visibility through targeted campaigns, partnerships, and media relations. - Drive the creative direction and ensure the brand voice is consistently represented in all communications. Marketing Strategy and Execution:- Define and implement end-to-end marketing strategies to acquire, engage, and retain customers, driving growth in product adoption, revenue, and market share.- Develop integrated marketing campaigns leveraging digital, content, influencer, social media, and traditional media channels.- Create and manage marketing initiatives tailored to various fintech products (personal loans, credit cards, digital payments, etc), ensuring product differentiation and consumer education.- Own and manage the marketing budget, allocating resources efficiently across campaigns and ensuring optimal ROI. Digital Marketing and Customer Acquisition:- Lead digital marketing initiatives, including SEO, SEM, social media, email marketing, content marketing, and paid media campaigns, to drive customer acquisition and retention.- Develop data-driven strategies, utilizing analytics to optimize campaigns, measure success, and adjust strategies for maximum impact.- Implement innovative techniques for digital growth, including performance marketing, mobile marketing, and targeted online campaigns, with a particular focus on fintech consumers. Customer Insights and Market Research:- Monitor and analyze market trends, customer behaviors, and competitor activity in the fintech landscape to refine marketing strategies.- Use customer data and analytics to inform decisions and continuously improve the customer experience.- Conduct market segmentation and persona development to ensure targeted marketing efforts are addressing the right audience with the right message. Team Leadership and Development:- Build, lead, and mentor a high-performing marketing team, fostering a collaborative, results-driven environment.- Set clear goals and KPIs for the marketing team and individual members, providing regular performance reviews and feedback.- Ensure cross-functional collaboration with product, sales, and customer success teams to align marketing initiatives with business goals and customer needs. Brand Communications and Public Relations:- Manage brand communications, including public relations, press releases, thought leadership, and corporate social responsibility initiatives.- Establish and nurture relationships with key media outlets, industry influencers, and thought leaders in the fintech space to elevate brand visibility and credibility.- Ensure effective crisis communications and brand reputation management. Campaign Measurement and Optimization:- Define key performance indicators (KPIs) for all marketing initiatives and campaigns, using data to track performance and optimize strategies.- Regularly report on campaign performance to senior leadership, providing insights and recommendations for continuous improvement.- Drive testing, learning, and experimentation across marketing channels to ensure the company remains innovative in its approach.Qualifications and Skills: Education:- Master's degree in Marketing, Business, Communications, or related field.Experience:- 8-12 years of experience in marketing, with at least 5 years in a leadership role within the fintech, financial services, or tech industry.- Proven track record of building and scaling successful brands and marketing campaigns in the fintech space.- Strong understanding of digital marketing, performance marketing, and customer acquisition strategies.- Experience with managing large marketing teams, budgets, and cross-functional collaborations. Skills: - Deep knowledge of fintech products, including personal loans, credit cards, payments, and digital banking.- Expertise in customer segmentation, lifecycle marketing, and data-driven decision-making.- Strong analytical skills with the ability to use data to drive marketing decisions and campaign optimization.- Excellent communication and presentation skills, with the ability to communicate complex ideas in a simple and impactful way.- Familiarity with marketing automation tools, CRM platforms, and analytics tools (Google Analytics, HubSpot, Salesforce).Personal Attributes:- Visionary with a strategic mindset and creative approach to marketing challenges.- Results-oriented, with the ability to manage and prioritize multiple projects simultaneously.- Customer-focused, with an understanding of customer pain points and how to craft compelling, value-driven messaging.- Strong leadership presence with the ability to inspire and influence cross-functional teams.- High level of adaptability in a fast-paced, rapidly evolving fintech environment.Benefits:- Salary Based ESOPs.- Health Insurance Benefits.- Opportunities for professional development and continuous learning.- Flexible work arrangements (depending on company policy).ApplySaveSaveProInsights
Posted 2 months ago
10.0 - 15.0 years
12 - 17 Lacs
Bengaluru
Work from Office
Job Responsibilities: Monitor and Control delinquency and minimize credit losses for unsecured lending products. Drive Higher resolution rates across buckets. Develop and execute collection strategies consistent with the nature of exposure and gravity ofdelays in payment. Work with Risk heads to decipher risks associated with new or enhanced products and enhancethe teams ability to identify measure and monitor market risk. Review, maintain control and minimize the cost incurred towards collections of dues. Daily monitoring and regular reviews of delinquent portfolio to make location level strategyeffectively give directions and to have smooth operations at all locations Pan India. Develop in an in-depth understanding of our partners' business goals to identify win-winopportunities for our partnerships To be the thought leader for the collections function, championing the cause of continuousimprovements in the Functions performance. Strong Analytical & Problem-solving ability The ability to systematically think through aproblem. Implement new strategies to reduce flows, initiate effective tools to enhance collection andcollections tracking mechanisms. Ability to manage multiple stakeholders from internal and external by exhibiting strong businessacumen. Highly result oriented, ready to take challenges and able to work under pressure. Ability to deliver training on Improvement methodologies, New strategies and Technologies. Leading the efforts towards tracking operational cost, optimizing existing resources andachieving higher results with the minimal efforts, and continuously look out for deployingadvance technologies at the regular intervals. Taking control of the processes at Business leveland creating efficiencies by restructuring process / policy along with automating by working withthe collaboration of product team.Attributes we are looking for 10+ years of collections experience, with expertise in process excellence as well for Existing andNew Business. Experience in New age NBFCs or Banks or Fintech is mandatory. MBA / Graduate from top tier institutes Experience of managing a large team across india is mandatory. Ability to work with senior leadership and management teams across business units. Team HandlingRecruit, mentor and motivate the team to achieve targets on regular basis. Drivethe team and deliver outcomes for self and team. Business AcumenAnalyse the effectiveness of the processes on a day-to-day basis and coursecorrect. Has deep sense of ground reality and leverages it to achieve results. AnalyticalDrive specific process efficiency metrics and be accountable to drive data-drivendecision making. Managing StakeholderManage disagreements maturely and align stakeholders. Communicate proactively and help bring clarity around deliverables and owners. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Posted 2 months ago
3.0 - 7.0 years
4 - 8 Lacs
Mumbai
Work from Office
LocationMumbai Job Responsibilities: - Managing the portfolio by strategizing and driving collections for the assigned region. - Driving the compliance to collection processes in the assigned region - Responsible for controlling the roll rates and recovery of overdue from the delinquent pool &controlling bucket wise delinquencies. - Drive Higher resolution rates across buckets. Reviewing collections KPI to deliver superior clientexperience. - Develop and execute collection strategies consistent with the nature of exposure and gravity ofdelays in payment. - Identify, develop and continuously improve collections process to ensure overall efficiency - Develop in an in-depth understanding collections SOP and drive implementation - Accountable for designing and implementing Compliance &; Controls for collections unit in line with regulatory guidelines. - Daily monitoring and regular reviews of delinquent portfolio to make location level strategy forsmooth operations. Functional Competencies - Business AcumenAnalyse the effectiveness of the processes on a day-to-day basis and coursecorrect. - AnalyticalDrive specific process efficiency metrics and be accountable to drive data-drivendecision making. - Managing StakeholderManage disagreements maturely and align stakeholders. Communicateproactively and help bring clarity around deliverables and owners. - Results OrientedDeliver on short-term goals and long-term milestones set by business. Attributes we are looking for - Must be MBA/Graduate and above and have at least 5 years; experience in collections. - Experience in New age NBFCs or Banks or Fintech is mandatory. - Decision making, work under pressure, Effective communication PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Posted 2 months ago
3.0 - 5.0 years
7 - 10 Lacs
Bengaluru
Work from Office
AM Prod Ops - Lending - JD PhonePe is Indias leading digital payments platform with 400 million registered users and 32 million registered Merchants. Using PhonePe, users can send and receive money, recharge mobile, DTH, and data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfers to individuals and merchants, recharges, and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform. PhonePe has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, international travel insurance, and Corona Care, a dedicated insurance product for the COVID-19 pandemic among others At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about technology is a big part of being at PhonePe. The customer experience team at PhonePe takes full ownership of a customers journey on the app, identifies opportunities for it to be better based on customer VOC, reduces effort to get help and strives to provide quick and meaningful resolution. To better the customer experience by being an ambassador for our customers and fulfilling a core cultural tenet of Customer First is how we execute on our vision to be best in class. In the context of this role, the customer is merchants accepting payments via PhonePe. The Role: Own end to end experience for customer journey interactions by looking at current state, identifying opportunities for improvement and coordinating with stakeholders to improve experience in a scalable manner Also own the Sales charter from a Product Operations standpoint, including understanding of correct strategy, prioritization and instrumentation of the strategy. Will need high execution rigour, and stakeholder management to work closely and drive actionables with various stakeholders across Business, Operations, Product, Business Finance, Automation, Design, Analytics/BI and Content. Partner with Product team on ironing out the product journey for Merchant Lending on the PhonePe for Business app, to ensure easy to navigate and smooth digital journey for the user Identify potential pain points for the users while accessing merchant loan products and build an intuitive support journey in all touchpoints, while optimizing for costs Partner with Business team on identifying opportunities to upsell and cross-sell different products by analysing drop offs and providing insights from customer tickets Basis opportunities identified, look at ways to prevent the issue from happening (Issue prevention) and subsequent need for customers to reach out to us for resolution (ticket prevention) Coordinate with multiple stakeholders across Product, Tech and Business teams to understand the platforms, systems and architecture for information & process flow. Identify failure nodes and dig deeper to arrive at the source and failure reasons. Evaluate and prioritize opportunities for improvement by quantitative and qualitative insights generated by ticket journeys, survey outcalling, data analysis, etc. Leverage technology, communication and processes to bring down issues and subsequent tickets created. Be curious, deploy first principles thinking and question norms/as-is processes to ideate/create and lead new projects focused on customer experience with measurable goals and business impact. Display structured problem-solving skills and use a systematic, disciplined and fact-based process to get RCAs and solve them. Ideal Candidate MBA/Post-Graduate from Tier 1/2 campuses with 3+ years of experience Strong stakeholder management and influencing skills Excellent data analytical skills, ability to do independent analysis using excel spreadsheets and dashboards to arrive at conclusions and influence teams on plans, basis the observations. Should be able to synthesize quantitative & qualitative data to derive subject matter expertise and provide relevant insights to stakeholders - business teams, product and engineering leadership. High degree of customer centricity and a keen eye for identifying opportunity areas Excellent interpersonal and communication skills, with experience interacting with stakeholders/leadership. Experience of working with product based startups would be a plus Fintech/Lending related background is a plus PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy
Posted 2 months ago
2.0 - 7.0 years
4 - 9 Lacs
Panipat, Yamunanagar, Faridabad
Work from Office
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech, The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States, It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world, What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity We take pride in our inclusive environment and positive impact on the community Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs Join our team today and experience firsthand our dedication to supporting People First, As a Quality Analyst, you will complete audits or evaluations This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc You will ensure that your defined monthly or weekly evaluation targets are met, Candidate must have BFSI, AML, KYC, Fintech experience of atleast 18 months, Roles and responsibilities: Audit calls/interactions/transactions for aligned Teammates Coach Teammates for performance improvement (campaign specific) Report performance for an aligned span on a daily/weekly/monthly basis Provide inputs and basis audits for briefings and training which need identification Partner with Team Leaders (TLs) in leading team meetings for metrics improvement Participate in strategic projects for the campaign/LOB Identify and escalate any potential quality issues per defined process Isolate and report defects; verify defect fixes Suggest process/system improvements based on common customer concerns Accomplish other responsibilities assigned by management Drive quality initiatives, contests and campaigns for the assigned span Be updated on knowledge and serve as SME for the campaign/LOB Technical skills and qualifications: Graduate of any course (preferred) At least one-year of work experience as a Quality Analyst (preferred) Basic skills in Excel or Google Sheets Problem-solving skills Familiarity with the application of basic quality tools, such as cause and Effect, Histogram, Correlation, And Others (preferred) Soft skills: Has strong customer centricity Can assertively provide constructive feedback Has good written and verbal communication skills Thinks logically Can manage conflicts Pays strong attention to detail Can work with minimal supervision Demonstrates initiative and good judgment This content is TaskUs Proprietary and Confidential and cannot be shared, distributed, copied, forwarded, used or repurposed elsewhere etc without explicit approval from TaskUs, Can work on multiple projects and is versatile Can establish and maintain effective working relations with a wide variety of individuals Can work with a diverse team Has a Continuous Improvement mindset Personality traits required: Demonstrates clear thought process Articulates clearly Exercises conscientiousness and diligence How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application Kindly ensure that you are always in communication with only authorized recruiters of TaskUs, DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life We welcome applicants of different backgrounds, demographics, and circumstances Inclusive and equitable practices are our responsibility as a business TaskUs is committed to providing equal access to opportunities If you need reasonable accommodations in any part of the hiring process, please let us know, We invite you to explore all TaskUs career opportunities and apply through the provided URL https:// taskus /careers/ ,
Posted 2 months ago
4.0 - 9.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Position: Credit Underwriter (Off-roll) Experience: Minimum 4 years Budget: Up to 6 LPA Location: Bangalore Key Responsibilities: Evaluate loan applications and assess the creditworthiness of applicants Analyze financial documents and assess associated risks Ensure compliance with internal credit policies and procedures Recommend or approve loans within assigned authority limits Coordinate with internal teams for documentation and loan processing Requirements: Minimum 4 years of experience in credit underwriting, preferably in the Banking, Finance, NBFC, or Fintech sector Strong analytical, decision-making, and risk assessment skills Experience in both secured and unsecured loan underwriting Proven loan approval authority within set credit limits Sound understanding of loan approval processes and compliance Proficiency in financial tools, credit assessment systems, and MS Office Call/WhatsApp: 9205488912 (Pragati) Email: pragti.saxena@cielhr.com
Posted 2 months ago
3.0 - 8.0 years
6 - 10 Lacs
Mumbai
Work from Office
The role in a gist: As FlexiLoans enters the next orbit of growth, we are looking for people with the passion and hunger to make a dent in the MSME ecosystem. In this role you will be researching and evaluating clients' creditworthiness, analyzing credit quality and ensuring business growth while adhering to the risk philosophy of the organization. Sounds like you? Read more on what we are looking for in the role. What you will work on: Credit underwriting and appraisals of unsecured loan applicants within the defined policy guidelines Conducting telephonic PDs with customer to evaluate credit proposal Supervising overall activitieslike login, processing, disbursement, MIS etc. Ensure quick turnaround of customer loan applications Preparing PD notes & recommending notes for approval to higher authority Managing and training the CPA team regularly The ideal candidate: Analytical bent of mind Good communication & writing skills Should be a team player Qualification and Experience: Minimum 5 - 8 years of experience required in the Credit and Risk department of Banks, NBFCs or Fintech companies Should be from Unsecured Lending background Masters degree (MBA preferred) from a reputed institute or a CA/CFA degree with relevant experience
Posted 2 months ago
1.0 - 4.0 years
4 - 6 Lacs
Hyderabad
Work from Office
Job Title: Customer Service Specialist #BeMore Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the worlds most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX Attractive remuneration, great perks, and performance incentives Comprehensive medical, insurance, or social security coverage World-class workspaces Engaging activities and recognition programs Strong learning and development plans for your career growth Positive culture for you to #BeMore at work Easy to locate area with direct access to public transport Flexible working arrangements Be coached and mentored by experts in your field Join a global company, winner of hundreds of industry awards What is your mission? Provide excellent support experience to customers via all relevant communication channels. Guide customers through FinTech products and assist with account related activities Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards. Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience. Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures Build sustainable relationships and engage customers by taking the extra mile Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX. Who are we looking for? Candidate must possess at least Bachelor's Degree, Professional Degree, Master's Degree in any field. Preferably with 1 year of working experience in Customer Service roles within the FinTech industry Strong Knowledge of Financial products and services. Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones Excellent verbal and written communication skills in English and the language of the supporting market. Who is TDCX? Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality. TDCXs smart, scalable approachdriven by innovation and operational precisionpositions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S. Visit www.tdcx.com for more info.
Posted 2 months ago
5.0 - 8.0 years
10 - 16 Lacs
Chennai
Work from Office
Job Description : We are seeking a dynamic Business Analyst to join our team. The ideal candidate will be responsible for analyzing business requirements, identifying solutions, and ensuring the successful implementation of financial technology projects. The role requires a strong understanding of financial products, market trends, and data analysis to drive key business decisions. Key Responsibilities : Gather and analyze business requirements from stakeholders to understand the needs of the company and customers. Conduct detailed analysis of business processes, systems, and data to identify areas for improvement and efficiency. Collaborate with cross-functional teams (e.g., developers, product managers, and operations) to design and implement financial technology solutions. Develop and maintain business models and documentation. Define project scopes, objectives, and deliverables to support business goals. Support the development and testing of new products or systems. Perform data analysis and generate reports to assist decision-making processes. Ensure compliance with industry regulations and standards. Assist in the preparation and delivery of presentations and business cases to senior management. Help in risk management and mitigation strategies by identifying key issues and proposing solutions. Key Skills and Qualifications : Any UG degree - mandatory 5 to 8 years of experience as a Business Analyst, preferably in the Fintech or financial services sector. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work in a fast-paced, dynamic environment. Knowledge of Agile methodologies is a plus. Proficiency in Microsoft Excel, SQL, and other data analysis tools.
Posted 2 months ago
1 - 5 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call Mahima @ 75238-48937 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Day Shifts 4: Customer Support 5: 5 Days Working 6: Salary 4 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
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