Company Description FINOLINK BUSINESS CONSULTING PRIVATE LIMITED specializes in activities closely related to financial intermediation, excluding personal loan and overdraft. Our services are integral to financial transactions and ensure efficient financial operations. We support businesses in navigating the complexities of financial management, emphasizing precision and strategic planning. Role Description This is a full-time on-site role for a Telecaller, based in Noida. The Telecaller will be responsible for making outbound calls to potential clients, handling inbound inquiries, following up on leads, and maintaining a detailed record of communications. The role involves explaining company products and services, conducting customer feedback surveys, and ensuring a high level of customer satisfaction. Qualifications Excellent communication and interpersonal skills Experience in customer service and telemarketing Ability to handle high call volumes and manage time effectively Strong persuasion and negotiation skills Proficiency in MS Office and CRM software High level of patience and resilience Ability to work independently as well as part of a team Bachelor's degree in any field is preferred
The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationship and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills. Responsibilities Build relationships with prospective clients Maintain consistent contact with existing clients Manage sales pipeline Analyze market and establish competitive advantages Track metrics to ensure targets are hit Qualifications Bachelor's degree 3+ years in sales industry Experience in full sales cycle including deal closing Demonstrated sales success Strong negotiation skills Strong communication and presentation skills CRM experience is preferred