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UCCX App Support Engineer Black Box

2.0 - 4.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Job Description Experience: 2 years Location: Mumbai Skills BE/BTech in EC/CS with 2 years of relevant work experience Programming skills on c/c++ / java / javascript Use of API testing tool like Postman / SoapUI Work experience in Contact Center technology like, ACD, IVR, CTI is preferred Work experience in UCCX scripting and Finesse customization is added advantage Understanding of Networking technology and working with database system is preferred Job Description & Responsibility L1-level support for the Cisco UCCX PS-Apps ecosystem. Strong understanding of IVR scripts. Proficiency in ServiceNow integration with Finesse CTI. Perform regular system health checks. Troubleshoot and resolve a...

Posted 3 weeks ago

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