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5.0 - 7.0 years

0 Lacs

bengaluru, karnataka, india

On-site

GAQ326R278 We are seeking an experienced Collections Analyst to help manage the collections process in our dynamic, usage-based tech company. The ideal candidate will be responsible for executing effective strategies to ensure timely customer payments, reduce outstanding balances, and maintain healthy cash flow. This role requires a proactive candidate with a strong understanding of usage and consumption-based billing models and the ability to foster strong relationships with internal and external stakeholders. This position will be catering to the US (EST) timezone . The Impact You Will Have Monitor and manage assigned accounts receivable portfolio, ensuring timely collection of outstanding invoices. Partner with Sales, Customer Success, Billing, Legal, and Credit Risk teams to align on strategies for delinquent accounts and ensure compliance with company credit policy. Collaborate with the Cash Application team to resolve unapplied cash and ensure the timely posting of payments. Analyse customer accounts and payment trends to identify risks, systemic issues, and opportunities for process improvement. Drive structured escalation for high-risk/delinquent accounts, including coordination with legal or third-party agencies as needed. Develop, maintain, and automate reports/dashboards on key KPIs (DSO, CEI, Unapplied Cash) and present insights to management. Leverage ERP (NetSuite), CRM (SFDC), and BI/analytics tools to manage accounts and track collections performance. Establish and maintain effective working relationships with internal stakeholders and customers to support resolution and long-term partnership. What We Look For Bachelors degree in Finance, Accounting, or related field. 5+ years of collections experience, ideally in both public and high-growth technology/SaaS companies. Proven track record managing high-volume, complex AR transactions in a global environment. Proficiency in Excel (Pivot Tables, VLOOKUP, advanced formulas); strong ability to analyse large datasets and perform reconciliations. Hands-on experience with ERP systems (NetSuite preferred) and CRM tools (Salesforce CPQ); exposure to billing platforms such as FinancialForce or Metronome is a plus. Ability to thrive in a fast-paced environment, balancing accuracy with deadlines. Excellent communication and stakeholder management skills; able to influence cross-functional partners and engage directly with customers. Continuous improvement mindset with openness to adopting new technologies and processes. This position will be catering to the US (EST) timezone. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer&aposs discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone. Show more Show less

Posted 1 week ago

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6.0 - 10.0 years

0 Lacs

pune, maharashtra

On-site

You will be joining an advisory and IT implementation firm called Spaulding Ridge that specializes in providing financial clarity to global organizations for making profitable revenue-generating decisions, improving operational performance, and ensuring reliable financial management. The company values personal relationships with clients, business partners, team members, and the global community. As an employee, you will play a crucial role in assisting clients in transforming their business, starting from strategy development to implementation and business transformation. As a Resource Management Senior Associate in the Operations Team, you will be responsible for planning and allocating global resources across various projects. Your key responsibilities will include managing resource requests in India, aligning resources based on skillsets, experience, career goals, and availability. You will analyze realization and business needs to develop plans for workload balancing, realization improvements, and creating new career paths to align resource interests with business requirements. Overcoming resource shortages and utilizing resource management techniques will be essential, and you will collaborate with the Resource Management team to share best practices, improve processes, and support cross-practice staffing. To excel in this role, you should have 6-8 years of experience in Resource Management, PMO, or a similar role. A proactive approach, strong technical skills in Excel and PowerPoint, excellent communication skills, and the ability to prioritize tasks efficiently are essential. You should possess conflict resolution and problem-solving skills, work independently, collaborate effectively across teams and time zones, and hold certifications in Resource Management and/or Project Management. Experience with Salesforce, FinancialForce, and Anaplan is preferred, along with a Bachelor's Degree in Business Administration, Management, Human Resources, or a related field. This role requires a minimum of 3 days in the office per week. Spaulding Ridge is committed to fostering an inclusive workplace that values diversity and ensures that every team member feels accepted, respected, and valued. The company promotes a culture of trust and belonging through inclusive practices, policies, and Employee Resource Groups (ERGs) such as CRE (Cultural Race and Ethnicity), Women Elevate, PROUD, and Mental Wellness Alliance. Spaulding Ridge provides Equal Employment Opportunity and offers reasonable accommodations to applicants with physical or mental disabilities. If you require assistance or accommodation during the application process, please contact the VP of Human Resources, Cara Halladay, at challaday@spauldingridge.com.,

Posted 2 weeks ago

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9.0 - 13.0 years

0 Lacs

karnataka

On-site

As a Salesforce Technical Solutions Architect, you will be responsible for leading the architecture and solutioning of Salesforce implementations across various Salesforce clouds including Sales Cloud, Service Cloud, Experience Cloud, Platform, and Multi-cloud environments. Your role will involve designing and maintaining end-to-end system landscapes, integration strategies, and data models. You will enforce architectural governance and provide hands-on development expertise using Apex, LWC, Aura, Triggers, Visualforce, and modern front-end frameworks. Your key responsibilities will include translating complex business requirements into scalable technical solutions, driving DevOps practices, guiding and mentoring development teams, and staying abreast of Salesforce product releases and platform innovations. You will lead technical reviews, enforce coding standards, and ensure solutions align with Salesforce governor limits. To excel in this role, you must have technical expertise in various areas including Apex programming, Lightning Web Components, Salesforce Data Modeling, Integration Architecture, Salesforce Security, DevOps Tools, CRM Analytics, Experience Cloud, and Data Migration. Experience with multi-cloud solutions and certifications such as Application Architect and System Architect are required. Good to have certifications include Sales Cloud Consultant, Service Cloud Consultant, Experience Cloud Consultant, Data Cloud Consultant, CRM Analytics & Einstein Discovery Consultant, and Agentforce Specialist. Skills in Certinia, Salesforce, and FinancialForce are also beneficial for this role. If you have a minimum of 9 years of experience in Salesforce solution architecture and hands-on implementation, along with a total of 12-18 years of IT experience, and possess the required technical expertise and certifications, we encourage you to apply for this position. This role is based in Bangalore, Chennai, Pune, Noida, Kochi, Trivandrum, or Hyderabad.,

Posted 1 month ago

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4.0 - 8.0 years

0 Lacs

karnataka

On-site

Are you looking for an opportunity to contribute significantly to the growth of a highly successful software company Poppulo is at the forefront of innovation in communications and workplace technology, striving to simplify employee engagement, office space management, and customer experience. With a diverse customer base of over 6,000 organizations and reaching more than 35 million employees, Poppulo's omnichannel platform is designed to bring harmony to its users. As an administrator at Poppulo, you will play a crucial role in configuring and optimizing the organization's Salesforce instance, supporting various departments such as Sales, Marketing, Finance, and Customer Success in analyzing evolving business requirements. Your responsibilities will include implementing best practices in Salesforce, developing integrations with other systems, supporting junior team members, and ensuring the efficiency and future growth of business systems. The ideal candidate for this role should possess a deep understanding of Salesforce domain, relevant certifications such as Salesforce Certified Administrator, and at least 4 years of experience in Salesforce Implementation/Administration. Proficiency in Salesforce Sales and Service Clouds, CPQ, contract generation, and quoting is essential. Strong analytical, communication, and problem-solving skills are required, along with experience in customizing Salesforce functionality using Apex and SOQL. In addition to the required skills, experience working with integration platforms like Workato, data migrations in Salesforce, and familiarity with tools such as MS Azure, HubSpot, Leandata, 6Sense, and ZoomInfo would be advantageous. The ability to manage technical debt, train users on new functionalities, and ensure information security in line with ISO27001 certification is crucial for success in this role. At Poppulo, we value diversity, collaboration, and innovation. We strive to create a culture where every individual can make a meaningful impact on our products, clients, and overall work environment. If you are motivated, collaborative, and eager to contribute to a dynamic and growing company, we welcome you to join our team and help us continue our journey towards success.,

Posted 2 months ago

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3.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

The Business Systems Administrator will play a crucial role in maintaining, configuring, and optimizing the Certinia (formerly FinancialForce) Professional Services Automation (PSA) environment at Signant Health. You will work closely with various teams to ensure that systems are aligned with business requirements and provide efficient and effective solutions. Your responsibilities will include managing Certinia PSA, troubleshooting technical issues, documenting systems and processes, collaborating with business units for process improvements, and ensuring cross-platform governance for accurate data and workflows. You will be expected to deliver high-quality solutions in a timely manner to support the goals of the business units. To qualify for this role, you should have a bachelor's degree in business administration, IT, or a related field, or equivalent experience. Additionally, you should have a minimum of three years of hands-on experience with Certinia applications and preferably hold certifications in Certinia PSA/ERP and Salesforce Administration. Strong self-leadership, organizational, and time management skills are essential, along with excellent communication abilities to articulate technical concepts clearly. Experience in process mapping, system documentation, and stakeholder management will be beneficial for this role. Signant Health fosters a collaborative and inclusive environment where individuals are empowered to thrive. With state-of-the-art tools and a supportive culture, you will have the opportunity to make a meaningful impact every day. If you are passionate about problem-solving, process improvement, and enabling teams to work smarter, we encourage you to apply and be part of shaping the future of IT and healthcare innovation at Signant Health. Signant Health is an Equal Opportunity Employer that values diversity and is committed to creating an inclusive workplace for all employees. If you are ready to advance your career and contribute to driving innovation, we invite you to apply for the Business Systems Administrator position at Signant Health.,

Posted 2 months ago

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