Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Marketing Head Trivandrum International School

8.0 - 10.0 years

3 - 7 Lacs

thiruvananthapuram, kerala, india

On-site

Responsibilities: Possess a proven track record of success and be an innovative strategic thinker with leadership skills to drive exceptional business performance. Apart from professional expertise, should have financial orientation, cross-cultural awareness, and team spirit. Extend geographical reach to expand the customer base. Guide and drive a team of executives to acquire corporate tie-ups and generate business. Identify the right specialist consultants and facilitate their hospital attachment. Guide and drive the team of executives to generate business through the local medical fraternity.

Posted 17 hours ago

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Cluster Head G4S

8.0 - 10.0 years

11 - 12 Lacs

Hyderabad

Work from Office

To provide overall leadership for the cluster and ensure effective service delivery by managing: Profitability of cluster operations and assuming P&L responsibility Delivery of high quality service to customers and ensuring effective operations Health & safety and leadership for all branch functions I Area of Responsibility Operations Management Formulate & implement cluster strategy linked with Hub strategy Directly accountable for planning and organizing branch operations Ensure proper start-up of new assignments Manage guard sourcing in terms of scouting, referrals and walk-ins Ensure proper deployment, rostering & attendance of guards Ensure proper supervision, patrolling & review in terms of day & night checks Conduct security audits of large assignments periodically Forecast, procure and distribute uniforms and office equipment under clearance from the respective Hub Heads Maintain consistent, complaint free, high quality service levels Support and facilitate implementation of corporate projects % time spent 25% Performance Metrics No. of Quality incidents Quality audit reports Client satisfaction scoreRole & responsibilities Preferred candidate profile Business Performance Goal (Revenue, Collections, Margin Improvement) 25% Meeting Budget targets Revenue Growth Revenue growth % Profitability % Collection% Price Increase % I To grow higher than the industry growth by having Get & Grow and achieve the revenue goals. Collections Develop the strategy and plan to ensure achievement of Price Increase, Collection and Bad Debts. Gap analysis in invoicing and collections. Price Increase Timely communication with customer and related stakeholders. Agreement to pay/timely billing with customer Variance analysis of actual vs budget. Timely termination of customer in case of non agreement or delay in decision of price increase. Bad Debt Understanding the bad debt reasons and devising the strategy in recovering the same. Do the analysis and take the necessary course of action. Focus on collections and reduce the Gaps Margin Improvement Understand the contract. Margin Improvement Understand the contract. Knowing the gaps in contract and closing the gaps with customers. Knowing the payout to employees and authorities. Reconciliation - correction for gaps between billed & paid. I Asking customers to increase the management fee on various value addition and solving customer problems. Client Relationship Management Strive to understand customer's needs and deliver the right/customized solutions Build effective customer relationships, ensure customer satisfaction and promote company's image Conduct all surveys and client requested security audits Ensure satisfaction and retention of existing clients Regular meeting with clients for performance feedback Reviewing client feedback and developing solutions to improve service delivery quality and create customer delight Responding to client queries and concerns promptly 20% Client Retention % Customer Termination -value & number Leadership & IR With support from Branch HR Team: Prepare manpower budget as per business requirements Recruit adequate number of quality direct manpower in accordance with business requirements Ensure all new recruits in direct and indirect category attend basic course and no one is deployed without successful completion of basic course Ensure timely completion of joining formalities for new recruits, and their timely deployment Ensure development of Direct staff through refresher and other relevant training programmes Ensure maintenance of attendance, leave, overtime records etc. Ensure correct wages computation of direct staff Ensure timely payment of wages and other dues Ensure disciplinary action is taken wherever required Ensure speedy redressal of grievances through regular interaction, counselling and appropriate administrative measures Ensure implementation of HR & Training policies Health & Safety With support from Health & Safety: Ensure observance to highest standards of G4S Health & Safety norms in all areas of work Promote awareness within the team on safe working procedures Contribute to development of safe work procedures 20% Attrition % Induction completion % Training hours for guards I 10% Health & Safety Compliance % No of Health & Safety Incidents

Posted 2 months ago

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