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1.0 - 5.0 years
2 - 4 Lacs
bengaluru
Work from Office
Key Responsibilities: Builds rapport with customers from the very first meeting; understands the customers stated and unstated requirements; subtly link MH offerings with those expectations. Provides relevant information Facility tour | procedure | medical management | financials transparently to build the relationship. Highlights the benefits, value adds, safety and service protocols that have been designed to provide superior care, stay, category of room etc when engaging in the financial negotiation. Based on the customer profile, up-sell and cross sell. If financial assistance required, coordinate with concerned authority. Deposit details & payment terms to be clarified to the patient. C...
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
mysuru
Work from Office
Key Responsibilities: Package conversion, CRM usage and customer experience, event management & customer engagement. Follow-up calls for upcoming EDD, delivery package, and bed booking. Organize events end to end, which include maternity photo shoots and baby showers. Keep the management updated regarding all feedback, service gaps, and customer perceptions of our products, packages, and offers. Own any issues the customer may encounter & ensure prompt recovery by the respective team. Actively work with coordinating departments to close the gaps and ensure the service experience constantly meets expectations. Track CRM leads. Maintains productivity data as per schedule per doctor EDD tracker...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
hyderabad, all india
On-site
As a team member at Zelis India, you will play a crucial role in supporting initiatives that enhance the healthcare financial experience. You will contribute to the development and implementation of innovative solutions, ensuring technology and processes are optimized for efficiency and effectiveness. Additionally, you will be part of a collaborative work culture that fosters leadership development and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we provide a holistic workplace experience. Your role will also involve maintaining high standards o...
Posted 1 month ago
0.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Company Description Motherhood is a specialty hospital chain with 23 hospitals across 11 cities in India, providing world-class comprehensive women and child healthcare in a homely and comfortable environment. We are known for our compassionate and efficient service, fostering excellence in every aspect of a woman's life. Our integrated brand prides itself on offering holistic care from puberty through womanhood and old age, ensuring smooth labor, delivery, and child care. Our state-of-the-art technology and infrastructure guarantee an experience of the highest quality. Ensures all SoP's are adhered to and we provide Care like no Other Every customer has a warm & caring experience aligned wi...
Posted 2 months ago
3.0 - 7.0 years
0 Lacs
hyderabad, telangana
On-site
As a member of the Zelis India team, you will play a crucial role in supporting various initiatives that enhance the healthcare financial experience. Our local team is dedicated to developing and implementing innovative solutions to optimize technology and processes for efficiency and effectiveness. We cultivate a collaborative work culture, provide leadership development opportunities, and offer global exposure to create a dynamic environment for your professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we strive to foster a holistic workplace experience. Your contribution to maintaining high standards ...
Posted 4 months ago
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