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Senior Manager Workforce Management (WFM) TP

10.0 - 18.0 years

0 Lacs

haryana

On-site

As a WFM Strategy Lead, your role will involve leading end-to-end WFM strategy across multiple business units to ensure alignment with organizational objectives and client SLAs. You will be responsible for governing forecasting, capacity planning, and scheduling practices to ensure accuracy, scalability, and consistency across teams. Partnering with senior leadership, Finance, and HR is crucial to align workforce strategies with budgets, hiring plans, and long-term business goals. Your key responsibilities will include driving automation, digital transformation, and advanced analytics adoption in WFM tools and processes. You will oversee performance governance by tracking enterprise-level KP...

Posted 1 day ago

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