As a Customer Support Executive, you will be the first point of contact for our customers, providing timely and effective resolutions to their inquiries, complaints, and feedback. You will play a key role in ensuring customer satisfaction and loyalty by addressing their needs with professionalism and empathy. Responsibilities: Address and resolve customer issues promptly and professionally. Maintain accurate records in CRM tools. Collaborate with internal teams for complex issue resolution. Provide feedback on recurring issues and potential improvements. Stay updated on company products and policies.