Field work service technician

Company Description

The Kitchen Tech is a trusted service provider for commercial kitchen equipment, offering expert installation, repair, preventive maintenance, and annual maintenance contract (AMC) solutions. We cater to a variety of establishments, including hotels, restaurants, cloud kitchens, and industrial kitchens. Our reputation is built on delivering reliable, fast, and efficient technical services. At The Kitchen Tech, we focus on ensuring that our clients kitchen operations run seamlessly, allowing them to focus on their core business.

Role Description

This is a full-time, on-site role located in Bengaluru for a Field Work Service Technician. The selected candidate will be responsible for on-site maintenance and repair of commercial kitchen equipment, diagnosing and troubleshooting technical problems, offering efficient solutions, and ensuring customer satisfaction. Day-to-day tasks will include inspecting equipment, performing preventive maintenance, and delivering exceptional service to clients to ensure smooth kitchen operations.

Qualifications

• Strong skills in Maintenance, Repair, and Troubleshooting of commercial kitchen equipment.
• Experience with Field Service operations and understanding of on-site technical challenges.
• Effective Customer Service skills and the ability to communicate clearly with clients to address concerns and provide solutions.
• Strong attention to detail and ability to work independently in an on-site, dynamic environment.
• Prior experience in commercial kitchen equipment servicing is a plus.
• Basic knowledge of electrical, mechanical, or plumbing systems is an advantage.
• Ability to handle diverse tasks and adapt to high-paced environments.