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Technician Field Service Sun Mobility CIEL HR

0.0 - 3.0 years

1 - 3 Lacs

chennai

Work from Office

KRA/ JD : Technician * Technician will call the rider within 10 minutes after ticket allocated. * Technicians will visit at ticket site within 1 hour to resolve the issue. * Resolve ticket to use "First time right" method within TAT (including travel time). * Enter ticket details update in Mobile App (Fresh Service) in real time before next ticket visit. * Technician has committed to finish the ticket in his respective area. * Company provides the tools, process and training for unlock the stuck BP from vehicle and QIS. * Company can shift to technician another area as per load of tickets within state. * ERT team is available to work in shifts first is 7Am 3Pm and second is 3Pm – 11Pm. * Avo...

Posted 2 days ago

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