248 Field Support Jobs - Page 8

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can visit our Restaurant Partners in the Field Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve their queries Build positive relationships with customers Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to understand the root of the problem quickly Communicate with clients through a series of actions, either via phone, email or chat, until they've solved a technical issue Ensure all issues are properly logged Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can visit our Restaurant Partners in the Field Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve their queries Build positive relationships with customers Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to understand the root of the problem quickly Communicate with clients through a series of actions, either via phone, email or chat, until they've solved a technical issue Ensure all issues are properly logged Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

Role & responsibilities Designation: Field service engineer (Laptop) • Installation and support of standard hardware and software platforms in Laptop / Desktop. • Conduct pilots of the installation process and procedures for Laptop / Desktop repair. • Configuration and installation of Laptop / Desktop / Printer • Good knowledge of Windows OS installation and troubleshooting. • Good knowledge of MS Office application and business application support • Provide complete recoverability of systems and applications. • Troubleshooting and resolution of business application and system problems • Manage the installation of new hardware and software. • Maintain equipment inventory controls and policies. • Adhere to repair standards and service levels established. Job Type: Full-time permanent job Work location: Chennai Bike is must Preferred candidate profile

Eligibility Criteria: Candidates should be comfortable in fieldwork. Good written and verbal communication. Customer-service focus. Work Experience in help desk support, tech support, non-tech support, and software support would be required. Must have a 2-wheeler and a laptop Must be well-versed in the Local Language Roles and Responsibilities: Can visit our Restaurant Partners in the Field Provide service and customer support during field visits Install our POS software in their System / Device Give training about our product to our client Diagnose errors or technical problems and determine proper solutions to resolve their queries Build positive relationships with customers Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Ask customers targeted questions to understand the root of the problem quickly Communicate with clients through a series of actions, either via phone, email or chat, until they've solved a technical issue Ensure all issues are properly logged Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role

Installation, calibration & customization of equipment at customer location System level trouble-shooting Regular interaction with customer representatives - doctors and technicians Front ends the responsibility in honouring all customer commitments Required Candidate profile Diploma/Degree in any branch of Engineering or Science Basic trouble shooting- Equipment consists of few electronic & optic module controlled by a PC based software Experience handling medical devices

Installation, calibration & customization of equipment at customer location System level trouble-shooting Regular interaction with customer representatives - doctors and technicians Front ends the responsibility in honouring all customer commitments Required Candidate profile Diploma/Degree in any branch of Engineering or Science Basic trouble shooting- Equipment consists of few electronic & optic module controlled by a PC based software Experience handling medical devices

Installation, calibration & customization of equipment at customer location System level trouble-shooting Regular interaction with customer representatives - doctors and technicians Front ends the responsibility in honouring all customer commitments Required Candidate profile Diploma/Degree in any branch of Engineering or Science Basic trouble shooting- Equipment consists of few electronic & optic module controlled by a PC based software Experience handling medical devices

Installation, calibration & customization of equipment at customer location System level trouble-shooting Regular interaction with customer representatives - doctors and technicians Front ends the responsibility in honouring all customer commitments Required Candidate profile Diploma/Degree in any branch of Engineering or Science Basic trouble shooting- Equipment consists of few electronic & optic module controlled by a PC based software Experience handling medical devices

Installation, calibration & customization of equipment at customer location System level trouble-shooting Regular interaction with customer representatives - doctors and technicians Front ends the responsibility in honouring all customer commitments Required Candidate profile Diploma/Degree in any branch of Engineering or Science Basic trouble shooting- Equipment consists of few electronic & optic module controlled by a PC based software Experience handling medical devices

Installation, calibration & customization of equipment at customer location System level trouble-shooting Regular interaction with customer representatives - doctors and technicians Front ends the responsibility in honouring all customer commitments Required Candidate profile Diploma/Degree in any branch of Engineering or Science Basic trouble shooting- Equipment consists of few electronic & optic module controlled by a PC based software Experience handling medical devices

Installation, calibration & customization of equipment at customer location System level trouble-shooting Regular interaction with customer representatives - doctors and technicians Front ends the responsibility in honouring all customer commitments Required Candidate profile Diploma/Degree in any branch of Engineering or Science Basic trouble shooting- Equipment consists of few electronic & optic module controlled by a PC based software Experience handling medical devices

Installation, calibration & customization of equipment at customer location System level trouble-shooting Regular interaction with customer representatives - doctors and technicians Front ends the responsibility in honouring all customer commitments Required Candidate profile Diploma/Degree in any branch of Engineering or Science Basic trouble shooting- Equipment consists of few electronic & optic module controlled by a PC based software Experience handling medical devices

Installation, calibration & customization of equipment at customer location System level trouble-shooting Regular interaction with customer representatives - doctors and technicians Front ends the responsibility in honouring all customer commitments Required Candidate profile Diploma/Degree in any branch of Engineering or Science Basic trouble shooting- Equipment consists of few electronic & optic module controlled by a PC based software Experience handling medical devices

Installation, calibration & customization of equipment at customer location System level trouble-shooting Regular interaction with customer representatives - doctors and technicians Front ends the responsibility in honouring all customer commitments Required Candidate profile Diploma/Degree in any branch of Engineering or Science Basic trouble shooting- Equipment consists of few electronic & optic module controlled by a PC based software Experience handling medical devices

Installation, calibration & customization of equipment at customer location System level trouble-shooting Regular interaction with customer representatives - doctors and technicians Front ends the responsibility in honouring all customer commitments Required Candidate profile Diploma/Degree in any branch of Engineering or Science Basic trouble shooting- Equipment consists of few electronic & optic module controlled by a PC based software Experience handling medical devices

Installation, calibration & customization of equipment at customer location System level trouble-shooting Regular interaction with customer representatives - doctors and technicians Front ends the responsibility in honouring all customer commitments Required Candidate profile Diploma/Degree in any branch of Engineering or Science Basic trouble shooting- Equipment consists of few electronic & optic module controlled by a PC based software Experience handling medical devices

Installation, calibration & customization of equipment at customer location System level trouble-shooting Regular interaction with customer representatives - doctors and technicians Front ends the responsibility in honouring all customer commitments Required Candidate profile Diploma/Degree in any branch of Engineering or Science Basic trouble shooting- Equipment consists of few electronic & optic module controlled by a PC based software Experience handling medical devices

Installation, calibration & customization of equipment at customer location System level trouble-shooting Regular interaction with customer representatives - doctors and technicians Front ends the responsibility in honouring all customer commitments Required Candidate profile Diploma/Degree in any branch of Engineering or Science Basic trouble shooting- Equipment consists of few electronic & optic module controlled by a PC based software Experience handling medical devices

Installation, calibration & customization of equipment at customer location System level trouble-shooting Regular interaction with customer representatives - doctors and technicians Front ends the responsibility in honouring all customer commitments Required Candidate profile Diploma/Degree in any branch of Engineering or Science Basic trouble shooting- Equipment consists of few electronic & optic module controlled by a PC based software Experience handling medical devices

Installation, calibration & customization of equipment at customer location System level trouble-shooting Regular interaction with customer representatives - doctors and technicians Front ends the responsibility in honouring all customer commitments Required Candidate profile Diploma/Degree in any branch of Engineering or Science Basic trouble shooting- Equipment consists of few electronic & optic module controlled by a PC based software Experience handling medical devices

Installation, calibration & customization of equipment at customer location System level trouble-shooting Regular interaction with customer representatives - doctors and technicians Front ends the responsibility in honouring all customer commitments Required Candidate profile Diploma/Degree in any branch of Engineering or Science Basic trouble shooting- Equipment consists of few electronic & optic module controlled by a PC based software Experience handling medical devices

Installation, calibration & customization of equipment at customer location System level trouble-shooting Regular interaction with customer representatives - doctors and technicians Front ends the responsibility in honouring all customer commitments Required Candidate profile Diploma/Degree in any branch of Engineering or Science Basic trouble shooting- Equipment consists of few electronic & optic module controlled by a PC based software Experience handling medical devices

Responsibilities: Provide technical support on-site Maintain customer satisfaction through timely resolutions Collaborate with customers & internal teams Maintenance & Troubleshoot equipment issues Installation & Setup Service Request Management

Visiting Client Site - Installation & Commissioning - Preventive Maintenance - Break Down Maintenance of Fork Lift and other Material Handling Equipment Spare Part and AMC Sales Building & Maintaining Customer relations Preparing Reports Required Candidate profile Ready to travel Good technical knowledge & communication Skills Engineering drawing part number identification, on site troubleshooting Fault identification & diagnosis, Why Why /Route Cause Analysis

Be ONNs eyes and ears on the streets. This isn't your regular desk job. As a Franchise Field Executive based in Bangalore, you'll be out in the real-world visiting franchise locations, solving operational challenges, ensuring our bikes are road-ready, and our partners are thriving. You'll be the go-to person on the ground, ensuring ONNs franchise network runs like a well-oiled machine. If you love being on the move, solving problems in real-time, and learning the ropes of startup operations from the frontlines this role is for you. Why Join ONN in Bangalore? Be a key operations enabler in ONNs most strategic market Experience field-level execution and franchise coordination firsthand Work closely with dynamic teams at the intersection of tech and transportation Shape the growth journey of a leading brand in the shared mobility space Role Overview As a Franchise Field Executive in Bangalore, you will play a crucial role in managing and supporting ONNs franchise partners. Youll act as the on-ground bridge between our brand standards and partner execution Key Responsibilities Coordinate day-to-day operations with ONNs Bangalore-based franchise partners Monitor compliance with brand guidelines, operational SOPs, and service quality Conduct regular visits to franchise locations for audits, inventory checks, and training Support franchisees with issue resolution, local marketing activities, and performance improvement Track vehicle utilization, maintenance cycles, and customer satisfaction metrics Compile field reports, feedback, and action points for the central operations team Assist with onboarding of new franchise partners and ensure smooth transitions Who You Are Graduate (any discipline), preferably with 02 years of experience in operations, logistics, or field support roles Bangalore-based candidates preferred; role requires frequent local travel Comfortable with spreadsheets, mobile apps, and reporting tools Strong communication skills in English and Kannada (preferred) Self-motivated, hands-on, and ready to hustle in a fast-moving environment Two-wheeler license mandatory: owning a vehicle is a plus Whats In It For You? Real-time experience in franchise operations and mobility logistics Mentorship from industry leaders and startup founders Attractive compensation + field allowance + growth opportunities Be part of a mission-driven company that's changing how India moves