355 Field Support Jobs - Page 7

Key Responsibilities: 1. Customer Support & Query Resolution: o Handle inbound and outbound calls related to broadband services, installations, complaints, and troubleshooting. o Provide first-level technical support for broadband connectivity, modem/router configuration, and service-related issues. o Escalate complex technical issues to the relevant network/field support teams. 2. CRM & Ticketing System Management: o Utilize CRM tools to log, track, and resolve customer issues efficiently. o Ensure timely follow-up on customer complaints and service requests. o Maintain accurate and up-to-date customer records in the CRM system. 3. Remote Access Support & Tools Handling: o Provide technical...

As a Customer Service Executive (CSE) in the area of Customer Centricity, your primary responsibility is to provide technical support to front line staff either through site visits or over the phone. You will attend to complaints proactively, especially when a Territory Sales Executive (TSE) is unable to understand the technical aspects of the issue. Additionally, you will be involved in conducting Product Training Programs (PTP) for new joiners and organizing various meets to educate them on product usage and new offerings. One of your crucial roles will be to monitor complaint trends and identify any potential defective batches to prevent field complaints. You will also be responsible for ...

Job Description : Experience in mounting of Servers / Storages / Switches in Datacentre Racks . Hands on experience in configuring server management technologies like iLO, iDRAC, Oneview etc. Hands on experience in installation and configuration of Windows server OS, Linux, Oracle, etc in Enterprise grade Servers. Must be well versed in Active Directory configuration / File & Print services / RDS roles / IIS / Hyper V / Group policy management / Migration & Failover Clustering etc Trouble shooting any type of issues in Windows Domain / Linux environment including networking area. Hands on experience in configuring and troubleshooting L2 , L3 & SAN Switches / routers, Firewall / WAN network E...

Role & responsibilities Filed engineer for Laptops calls Preferred candidate profile

Software GPS Tier 3 We are looking for a highly talented Software GPS Engineer to join our unique team. Whats in it for you? Provide SW Support for our products installed at customer sites around the world, working with global support functions, R&D, HW, and Application teams to make sure our tools function as designed. You will be working on one of our futuristic products, which is designed to _enhance semiconductor manufacturing by leveraging AI and machine learning to provide real-time insights, predictive analytics, and process optimization. What you'llbedoing: Function as a technical support Tier for SW issues Support all customer tool issues that dont require code changes. Independentl...

Role:Field service technician Qualification:D.EEE/BE EEE EXP: 3 Yrs Gender:Male Salary:20k-25k Location: Hyderabad Immediate joiners preferred

Key Skills Required Printer Troubleshooting Printer Installation & Configuration Printer Part Replacement Printer Fault Diagnosis 2. Roles and Responsibilities We require a customer support engineer for the maintenance of end-user devices printers installed at our customer premises. Should be able to fault diagnose & replace faulty parts from Printer. Candidates with knowledge of Passbook printers, Laptop and Desktop. This is a field job and requires the candidate to travel to our customer premises for diagnosis and repair activity. It is essential for the candidate to own a two-wheeler for the purpose of traveling. 3. Desired Candidate Profile Candidates must have experience in working as a...

installs maintains and troubleshoots technical equipment and systems on-site at client locations Responsibilities include conducting site inspections diagnosing

Responsibilities: * Provide technical support on-site * Maintain customer satisfaction through timely resolutions * Collaborate with sales team for repeat business opportunities

We are seeking a Field Support Engineer to provide desktop & Laptop troubleshooting, configuration of PC and accessories. Requires basic networking skills: routing, LAN issue resolution. Knowledge of CCTV setup and maintenance is preferred. Assistive technologies Travel allowance

Hving an experience in installing reparing, comissioning, and servicing pump including the single stage, and multi stage pump in BB1 to BB5 units, and rotaring equipments. Hands on experience in troubleshooting, assembly, and testing of pumps. proficiency in general computers and MS office skills. (THIS REQUIREMENT IS FOR SAUDI ARABIA) YOU HAVE TO RELLOCATE FROM INDIA TO THERE If you find yourself suitable for this then, Email- recruiter23@hrinternational.in Phone No.-7428293381 Thank you

Key Areas of Responsibility 1.Customer Relations/Customer Satisfaction • Build working relationships with customers and develop informal communication channels with customer account at the local level (ie Branch, Store or office). • Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately. • Understands and performs the various customer Service Level Agreement (SLA) requirements and elevates or escalates issues when appropriate, and/or according to established procedures. • Communicates to all levels - Service/Installation Coordinator/Customer/Control Tower, throughout the entire service activity. • Represents NCR in a manner that reflects pos...

Role & responsibilities Lead and Manage the Biomedical(pvt) service program across the state in alignment with project goals. Coordinate with district level bme,hospital authorities and service providers to ensure equipment uptime. Manage escalations, audits and ensure compliance with government health infrastructure guidelines. Preferred candidate profile 8 -12 years in BEMP or HT projects 3-5 years experience in Managerial level. If interested please share updated CV's to raisy.p@cyrix.in

Role Responsibilities: Conduct scheduled and surprise visits for branches as per the HO's schedule. Gather market intelligence on the MFI business in the assigned area. Maintain and track the collection quality within the catchment area, advising branches on caution areas. Support field teams in difficult collection cases and conduct investigations when necessary. Job Requirements: Graduate/Post Graduate in any discipline. Strong skills in market intelligence and audit. Ability to manage collections and assist in high-priority cases. Experience in conducting investigations and supporting field operations.

Responsibilities: * Provide desktop support for hardware & software issues * Collaborate with IT team on system upgrades & maintenance * Install OS & software on desktops/laptops Provident fund Annual bonus Travel allowance Over time allowance Employee state insurance Sales incentives

Responsibilities: Conduct field visits, monitor & report activities Collect data & maintain records Liaise with stakeholders & communities Ensure project compliance & timelines Comfortable working in remote or rural areas and traveling frequently.

Responsibilities: * Provide technical services on-site * Ensure timely resolution of issues * Maintain equipment and customer satisfaction * Collaborate with customers and internal teams * Conduct field repairs and maintenance Accidental insurance Provident fund

This role will support the Associate Director in achieving operational targets, ensuring seamless delivery of customer commitments, driving process improvements, and fostering strong customer relationships. Required Candidate profile Should have exp in implementation and Field operations. Hindi and English are mandatory, other languages are an added advantage.

Field Service Engineers are representatives of the organization, performing Installations and maintenance of the devices at the farm. They are responsible for delivering training on usage of devices and services to the customers, customer representatives. Responsibilities: Act as regional services engineer of the assigned region Handle the Installations/Reinstallations of Equipment Troubleshooting and servicing the devices in timely Monitoring the customer farms and timely updating the farmers if required Provide training to the customer on device functionality and supporting tools Provide training to the customer on basic troubleshooting of devices Timely visiting the farmers fields and col...

We are seeking a Technical Support Engineer to provide technical expertise and coordination for the regional service team. This role is central to ensuring operational efficiency and customer satisfaction for port machineries like reach stackers, material handlers, and cranes by offering remote and on-site support, managing parts, and collaborating with cross-functional teams. Role & Responsibilities Field Support : Direct and coordinate with the product support and field support team. Provide excellent customer service to increase customer satisfaction, loyalty, and retention. Support the field team with part codes, schematics, and manuals . Offer remote support for programming displays and...

As a Power Electric Components Engineer, your primary responsibilities will include the concept and detailed design, validation, and industrialization of power electric components such as transformers, switchgears, power cables, or generators. You will also be tasked with evaluating and validating power electric components from external suppliers. Additionally, you will provide support for Nacelle Production, Global Sourcing, SQA, OPP, PM/EPC, and Service departments. Your role will also involve documentation, Product Lifecycle Management (PLM), and 3rd level field support for power electric components. To excel in this role, you should possess an independent, reliable, and structured approa...

At Mak Controls, we highly value our employees and recognize their significant contributions to the company. We believe in providing challenging opportunities that enable individuals to unleash their full potential and empower them to turn their weaknesses into strengths. Our team members foster healthy interpersonal relationships, collaborate effectively, and consistently achieve optimal results through teamwork. Working with our unique range of products offers individuals a wealth of experience and broad knowledge, accelerating their career growth and positioning them ahead of their peers in the industry. If you are seeking to join a successful team and make a valuable impact, we invite yo...

As a Service Department Technician in Surat with Rotational Shift terms, you will be required to have a Diploma/Degree in Electrical, Electronics, or Mechanical Engineering. Field support experience is mandatory, and knowledge of computers and hardware is preferable. Your responsibilities will include utilizing various strategies and tools to provide effective solutions to customer concerns, communicating with clients, engineers, and technicians to ensure efficient service delivery, and following up promptly on service requests while providing feedback to customers. To excel in this role, you should hold an Associates degree in engineering or a related field, possess relevant certification o...

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job Description The Customer Success Managers will be responsible...

As a Sales Training and Development Specialist, you will be responsible for conducting field-based training sessions for new and existing sales team members. Your role will involve developing and updating training materials, presentations, and sales guides to ensure alignment with the latest broadband products, promotions, and technologies. You will provide coaching on best practices for customer engagement, objection handling, and closing sales. Additionally, you will deliver product knowledge training on broadband services, including speed tiers, equipment, and service packages. In the realm of Performance Coaching, you will monitor and evaluate individual and team sales performance. You w...