248 Field Support Jobs - Page 3

installs maintains and troubleshoots technical equipment and systems on-site at client locations Responsibilities include conducting site inspections diagnosing

Responsibilities: * Provide technical support on-site * Maintain customer satisfaction through timely resolutions * Collaborate with sales team for repeat business opportunities

We are seeking a Field Support Engineer to provide desktop & Laptop troubleshooting, configuration of PC and accessories. Requires basic networking skills: routing, LAN issue resolution. Knowledge of CCTV setup and maintenance is preferred. Assistive technologies Travel allowance

Hving an experience in installing reparing, comissioning, and servicing pump including the single stage, and multi stage pump in BB1 to BB5 units, and rotaring equipments. Hands on experience in troubleshooting, assembly, and testing of pumps. proficiency in general computers and MS office skills. (THIS REQUIREMENT IS FOR SAUDI ARABIA) YOU HAVE TO RELLOCATE FROM INDIA TO THERE If you find yourself suitable for this then, Email- recruiter23@hrinternational.in Phone No.-7428293381 Thank you

Key Areas of Responsibility 1.Customer Relations/Customer Satisfaction • Build working relationships with customers and develop informal communication channels with customer account at the local level (ie Branch, Store or office). • Responsible for ownership of all customer issues/needs that are voiced or observed and acts appropriately. • Understands and performs the various customer Service Level Agreement (SLA) requirements and elevates or escalates issues when appropriate, and/or according to established procedures. • Communicates to all levels - Service/Installation Coordinator/Customer/Control Tower, throughout the entire service activity. • Represents NCR in a manner that reflects positively on the image and reputation of the company 2. Customer Services Assists or delivers the following customer services: • Installation and set-up of hardware, hardware modifications, first line maintenance, multi-vendor maintenance • Performs periodic preventative maintenance on assigned products • Diagnoses problems, makes minor repairs, and replaces components (at the module level). Follows appropriate security procedures when working with ATMs and or within financial institutions. • Equipment Staging and Installation • Performs shop or site staging of equipment as assigned • Assists, as part of a team, in site preparation and equipment installation. May install limited modifications or Field Retrofit Orders (FROs) • Performs any needed modular swaps and unit replacements 3. Asset Management • Responsible for all NCR assets that will be used in the delivery of customer services (i.e. tools, software, vehicles, documentation, and intellectual property), or as assigned by management • Maintain an appropriate parts inventory as well as parts record keeping 4. Reporting • Responsible for accurate and prompt reporting of calls and activity, as well as other reporting as required • Responsible for tracking and reporting all expenses incurred in the delivery of services, including telephone, private automobile, and/or public transportation • Responsible for capturing detailed customer asset information and other data required to complete any invoicing or billing activities 5. Scope • T&M Revenue- meet or exceed plan based on territory or country/region goal • Closed Calls/CE/Day – based on territory or country/region goal • Utilization Rate – based on territory or country/region goal • Open Calls/CE/Day – based on territory or country/region goal • Local Parts Fill Rate/Day – based on territory or country/region goal • Customer Satisfaction – based on territory or country/region goal • Call backs - based on territory or country/region goal • SRL/SLA Percentage of SLA Met based on territory or country/region goal • FVR - based on territory or country/region goal Requirements/ Environment • Valid Drivers' License and cleared background check and drug screen • Ability to work nights, weekends, overtime, flex shifts and on-call shifts are required Work Environment • To service accounts within a given area and may be dispatched daily on a call-by-call basis or may establish his/her own daily schedule on the basis of automated reports • Conducts work at customer site(s), local NCR offices, or in a virtual environment Physical Environment • May require prolonged travel, carrying and lifting a tool kit/parts of varying weights (1- 50 lbs.) • May require bending/squatting, walking/standing /sitting for prolonged periods • Exposure to enclosed spaces, dust, drafts, and damp areas • Assuming cramped/unusual positions, reaching, pushing, pulling, twisting, climbing, bending, stooping, and squatting • Function under stress and engage in interpersonal relations (heavy work load, potentially dissatisfied customers) Acceptable advanced training may consist of: • One year of College level courses, equivalent military training, or training in electronics or computer technology. • One year of electronics or computer training at a recognized trade school to include both theory and in-class hands on time. • A+ Certification

Role & responsibilities Lead and Manage the Biomedical(pvt) service program across the state in alignment with project goals. Coordinate with district level bme,hospital authorities and service providers to ensure equipment uptime. Manage escalations, audits and ensure compliance with government health infrastructure guidelines. Preferred candidate profile 8 -12 years in BEMP or HT projects 3-5 years experience in Managerial level. If interested please share updated CV's to raisy.p@cyrix.in

Role Responsibilities: Conduct scheduled and surprise visits for branches as per the HO's schedule. Gather market intelligence on the MFI business in the assigned area. Maintain and track the collection quality within the catchment area, advising branches on caution areas. Support field teams in difficult collection cases and conduct investigations when necessary. Job Requirements: Graduate/Post Graduate in any discipline. Strong skills in market intelligence and audit. Ability to manage collections and assist in high-priority cases. Experience in conducting investigations and supporting field operations.

Responsibilities: * Provide desktop support for hardware & software issues * Collaborate with IT team on system upgrades & maintenance * Install OS & software on desktops/laptops Provident fund Annual bonus Travel allowance Over time allowance Employee state insurance Sales incentives

Responsibilities: Conduct field visits, monitor & report activities Collect data & maintain records Liaise with stakeholders & communities Ensure project compliance & timelines Comfortable working in remote or rural areas and traveling frequently.

Responsibilities: * Provide technical services on-site * Ensure timely resolution of issues * Maintain equipment and customer satisfaction * Collaborate with customers and internal teams * Conduct field repairs and maintenance Accidental insurance Provident fund

This role will support the Associate Director in achieving operational targets, ensuring seamless delivery of customer commitments, driving process improvements, and fostering strong customer relationships. Required Candidate profile Should have exp in implementation and Field operations. Hindi and English are mandatory, other languages are an added advantage.

Field Service Engineers are representatives of the organization, performing Installations and maintenance of the devices at the farm. They are responsible for delivering training on usage of devices and services to the customers, customer representatives. Responsibilities: Act as regional services engineer of the assigned region Handle the Installations/Reinstallations of Equipment Troubleshooting and servicing the devices in timely Monitoring the customer farms and timely updating the farmers if required Provide training to the customer on device functionality and supporting tools Provide training to the customer on basic troubleshooting of devices Timely visiting the farmers fields and collecting the feedback Supporting R&D activities Maintain an excellent working relationship with customers and colleagues Regular visits to the farms to enquire on farm needs. Qualification, Experience and Responsibilities: Diploma/ Bachelors degree or any equivalent qualification required. 0 to 1 year experience required knowledge on shrimp cultures Good communication and soft skills Have understanding on supporting tools Willing to travel Work Location: Surat, Gujarat Gujarati language speaking is must

We are seeking a Technical Support Engineer to provide technical expertise and coordination for the regional service team. This role is central to ensuring operational efficiency and customer satisfaction for port machineries like reach stackers, material handlers, and cranes by offering remote and on-site support, managing parts, and collaborating with cross-functional teams. Role & Responsibilities Field Support : Direct and coordinate with the product support and field support team. Provide excellent customer service to increase customer satisfaction, loyalty, and retention. Support the field team with part codes, schematics, and manuals . Offer remote support for programming displays and controllers , performing calibrations, and other activities. Coordinate with the technical team to provide troubleshooting solutions and standard operating procedures (SOPs) to the field team. Arrange parts and drawings from R&D as required. Escalate critical field issues to the HO Technical team, Business Unit, R&D, QA, and production for resolution. Coordinate parts arrangement in emergency breakdown cases. Visit sites for commissioning, modifications, and breakdown support when required. Coordinate with product support and parts teams for parts planning and review existing stock to ensure high availability for all categories. Warehouse Support : Extend technical support to the warehouse team for parts identification during Goods Receipt Note (GRN) and racking. Support the field team by checking and arranging the correct parts in case of wrong supply. Assist in physical stock verification when the field team requests support. Program displays and controllers before material dispatch. Coordinate with the warehouse team for material dispatch inspection, part confirmation, and provide instructions for speedy delivery in emergencies. Coordination with Plant Team Support : Provide test yard support for technical issues, program uploads, and calibrations. Offer repair and rework support for accidental machine repairs, coordinating with the plant team for machine restoration and parts billing. Support the production team with daily activities like machine testing and urgent dispatches. Coordinate and support the PPC, SCM, and marketing teams during customer visits at the plant. Skills Required Strong technical background in port machineries (e.g., Reach stacker, Material handler, empty container handler, forklift, RTG, and STS Cranes). Expertise in remote technical support , including programming and calibration. Proficient in troubleshooting and providing solutions for complex technical issues. Excellent coordination and communication skills to liaise with various teams (field, warehouse, plant, R&D). Strong knowledge of parts identification and inventory management . Ability to handle emergency breakdowns and provide timely support.

As a Power Electric Components Engineer, your primary responsibilities will include the concept and detailed design, validation, and industrialization of power electric components such as transformers, switchgears, power cables, or generators. You will also be tasked with evaluating and validating power electric components from external suppliers. Additionally, you will provide support for Nacelle Production, Global Sourcing, SQA, OPP, PM/EPC, and Service departments. Your role will also involve documentation, Product Lifecycle Management (PLM), and 3rd level field support for power electric components. To excel in this role, you should possess an independent, reliable, and structured approach to work. Strong communication and team skills, along with intercultural competence, are essential for effective collaboration. A hands-on mentality and customer-oriented interaction with stakeholders will be key to success in this position. The ideal candidate will have professional experience in the field of power electric components for wind applications, including transformers, switchgears, power cables, or generators. A minimum of 3 years of experience in the development of power electric components is required. If you are looking to leverage your expertise in power electric components and contribute to the design, validation, and industrialization of cutting-edge technologies in the renewable energy sector, this role offers an exciting opportunity to make a significant impact.,

At Mak Controls, we highly value our employees and recognize their significant contributions to the company. We believe in providing challenging opportunities that enable individuals to unleash their full potential and empower them to turn their weaknesses into strengths. Our team members foster healthy interpersonal relationships, collaborate effectively, and consistently achieve optimal results through teamwork. Working with our unique range of products offers individuals a wealth of experience and broad knowledge, accelerating their career growth and positioning them ahead of their peers in the industry. If you are seeking to join a successful team and make a valuable impact, we invite you to consider the following opportunity. Position: Senior Manager (CRM Technical) Location: Coimbatore Desirable Experience: 10-18 years Qualification: B.E./B.Tech. in EEE/ECE/EIE Key Responsibilities: - Lead the After-Sales division, overseeing AMC, spares sales, service coordination, and technical support. - Develop and implement strategies to achieve targets for AMC and spares sales. - Offer expert technical support to resolve issues related to Defence Power Systems, Cooling Systems, and associated equipment. - Manage and provide guidance to a team responsible for on-site service, repairs, and preventive maintenance. - Ensure timely execution of AMCs and spares supply while upholding high customer satisfaction levels. - Monitor warranty obligations, process warranty claims, and address service requirements. - Collaborate with internal departments to address technical challenges and meet customer needs. - Conduct regular service reviews, technical audits, and site visits, maintaining detailed records of after-sales activities. - Establish systems for preventive maintenance, spare parts planning, and proactive technical support. - Drive operational efficiency and enhance customer satisfaction through prompt service and support. - Develop training programs for customers and internal teams on equipment operations and maintenance. Qualifications & Skills: - Minimum 10-12 years of experience in After-Sales, AMC, Technical Services, or Field Support, preferably in Defence and Aviation sectors. - Strong technical knowledge in Power Systems, Cooling Systems, Electrical, and Electronic Systems. - Demonstrated leadership abilities in managing large teams with customer-facing roles. - Excellent communication, negotiation, and problem-solving skills. - Familiarity with Defence and PSU service procedures and compliance documentation. - Willingness to travel for site visits and customer interactions. If you are ready to take on this challenging role and contribute to our dynamic team, we look forward to receiving your application. Please submit the form below and upload your resume for consideration. We will contact you regarding any suitable openings.,

As a Service Department Technician in Surat with Rotational Shift terms, you will be required to have a Diploma/Degree in Electrical, Electronics, or Mechanical Engineering. Field support experience is mandatory, and knowledge of computers and hardware is preferable. Your responsibilities will include utilizing various strategies and tools to provide effective solutions to customer concerns, communicating with clients, engineers, and technicians to ensure efficient service delivery, and following up promptly on service requests while providing feedback to customers. To excel in this role, you should hold an Associates degree in engineering or a related field, possess relevant certification or license which is advantageous, have a valid driver's license and willingness to travel. Additionally, you should have strong active listening and customer service skills, the ability to manage multiple service requests without being overwhelmed, maintain professionalism under pressure, and exhibit an excellent work ethic along with a growth mindset.,

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job Description The Customer Success Managers will be responsible for ensuring that Nexthink is successful within the Managed Service Partners who have bought Nexthink for their end customers. The CSMs would have the following Key Resultant Areas. Driving Value of Nexthink within the accounts through a set process and templates Creating evidence of tangible value delivery with Nexthink within the assigned accounts Creating opportunities of upselling within those accounts on the back of success They will have freedom and flexibility to drive value within the Partner accounts. This job will require the following skillsets. Relationship building: Understand the Partner Account team organization structure. Build bridges with roles like Service Delivery Manager, ServiceDesk Lead, Regional Delivery Manager, Client Engineering Team etc. to push Nexthink Agenda Push MSP Account team/Customer to create problem tickets and approve Automation and User Engagement use cases. Look for opportunities to push Nexthink upsell modules to the account. Story building: Get the Customers excited to deploy the easy to do use cases to begin with Help them understand why it is important to follow our process. Focus on Outcomes and not Output. Laser focused on creating case studies or success stories whenever Nexthink is used in their operations. Assist the Delivery team in documenting Nexthink based Analysis and Case Studies. Present the Nexthink related analysis and Case Study to the Partner and Customer Project Management: Assign Partner Account team responsibilities and hold them accountable. Assign Nexthink Delivery team responsibilities and hold them accountable. Qualifications The following experience is desirable in the candidates. 10+ years of experience in Infrastructure operations Any Experience in the Transition and Transformation teams of Infrastructure operations will be an advantage. Any Experience working in Digital workplace domains like Service Desk, Client engineering, Field Support, Digital workplace projects will be an advantage. Additional Information We are 1000+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience. Show more Show less

As a Sales Training and Development Specialist, you will be responsible for conducting field-based training sessions for new and existing sales team members. Your role will involve developing and updating training materials, presentations, and sales guides to ensure alignment with the latest broadband products, promotions, and technologies. You will provide coaching on best practices for customer engagement, objection handling, and closing sales. Additionally, you will deliver product knowledge training on broadband services, including speed tiers, equipment, and service packages. In the realm of Performance Coaching, you will monitor and evaluate individual and team sales performance. You will offer one-on-one coaching and feedback to sales team members to enhance their selling techniques and deepen their understanding of broadband services. Your support will extend to helping sales representatives overcome barriers in their selling process by providing real-time solutions and guidance. Field Support will also be a crucial aspect of your role. You will accompany sales representatives in the field to observe their sales techniques and provide immediate feedback to aid in their professional development. This position offers a Full-time job type with benefits such as a flexible schedule, health insurance, and life insurance. The work schedule is during the day shift, and the work location is in person. The application deadline is on 17/07/2025, with an expected start date of 20/07/2025.,

You will be responsible for providing desktop support services, including basic troubleshooting and installation tasks. Additionally, you will need to have a fundamental understanding of networking concepts and be able to install printers. It is essential to be able to identify desktop and laptop parts. Previous experience in a similar role is preferred. As a part of the Service department, you will be required to possess skills in Desktop Engineering, Field Support, Installation, and Configuring. The ideal candidate should have a minimum of 0.6 to 1 year of relevant experience. The location for this position is in Kozhikode, Kerala, India. Join us at Dixit Infotech Services Pvt. Ltd. and be a part of a customer-centric and forward-thinking organization that aims to be the best-in-class in IT services in India and overseas.,

As a Transmission Engineer at Tata Communications, your main responsibility will be to provide planning, optimization, validation, and Inventory updates (Circuit Writing) for both legacy and latest transmission technology. You will play a crucial role in ensuring the efficiency and effectiveness of the network provisioning in SDH/SONET/DWDM Transport Network. Your previous experience in NOC/Provisioning operations will be valuable in this role. Key Responsibilities: - Good understanding of Network Provisioning in SDH/SONET/DWDM Transport Network. - Coordination with Other Licensed Operators for Planned Outages/Migrations. - Experience in NMS/EMS applications and Database applications such as Remedy, Clarify & Crammer. - High & Low level Design and Planning experience in SDH, DWDM systems. - Strong communication skills, both written and oral, with the ability to convey technical concepts to individuals at all levels. - Collaboration with Transmission Integration, Core capacity Planning, and Field Support teams for the delivery of SDH/SONET/DWDM Core bandwidths. Core competencies, knowledge, and experience: - Proficiency in SDH, DWDM, and basic knowledge of various vendor NMS/EMS systems. - Ability to develop solutions for projects including Site, Ring, Legacy equipment optimization, and migrations. - Sound knowledge of various Telecommunication equipment and products offered by service providers. Must-Have Technical/Professional Qualifications: - Minimum of 0-1 years of relevant experience in Telecommunications Engineering with a disciplined approach, winning attitude, and a team-oriented mindset. - Graduation in Telecommunications/Electronics. - Proficient in MS Office Suite, particularly skilled in PowerPoint and Excel. - Strong communication and interpersonal skills.,

The ideal candidate should hold a B.E / DEE (Electronics / Electrical) qualification with a minimum of 2-3 years of experience in hardware and software design of Allen Bradley PLCs / Siemens PLCs and CNCs / Fanuc CNCs / Phoenix PLCs. Exposure to machine tools/weld lines would be considered an added advantage. As a selected candidate, you will be responsible for hardware design, software design, commissioning, interfacing, witnessing production trials, technical documentation, and providing field support. You should be prepared to work onsite for extended periods (6 months to 1 year) in India or abroad. If you meet the above requirements and are enthusiastic about this opportunity, please send your detailed resume via email to hr@igpune.com.,

Ready to Work in the Field at different customers. Able to solve the customers issues, To have knowledge on Hardware Desktop Configuration. To have knowledge on CCTV Installation & Configuration. Experience in LAN Crimping, IP Address & Subnetting.

Key Responsibilities: Provide on-site support for desktop and laptop systems, including installation, configuration, upgrades, and troubleshooting. Diagnose and resolve hardware and software issues on Windows-based systems

You will be joining Dixit Infotech Services Pvt. Ltd., a leading IT service integrator and solution provider in India. The company takes pride in its customer-centric approach and forward-thinking strategies. With 45 years of experience, Dixit is a trustworthy IT infrastructure company that stays updated with the latest trends and technologies. As part of a dynamic organization with over 800 employees spread across 41 service locations and 5 offices in India, you will be responsible for providing desktop support services. Your role will include troubleshooting basic desktop issues, installing Outlook, having a basic understanding of networking, setting up printers, and identifying desktop and laptop parts. The ideal candidate for this position should have a basic knowledge of desktop engineering, field support, installation, and configuring. While experienced candidates are preferred, individuals with 0.6 to 1 year of experience are also encouraged to apply. A graduate degree is required for this role. Your contribution to the Service department in Dixit Infotech Services Pvt. Ltd. will play a crucial role in ensuring smooth operations and support for the company's IT infrastructure. This position is based in Mumbai, Maharashtra, India, offering you the opportunity to be a part of a customer-focused and innovative organization dedicated to providing the best-in-class IT services.,

You will be working at Dixit Infotech Services Pvt. Ltd., a prominent information technology service integrator and solution provider in India, known for its customer-centric approach and forward-thinking strategies. With 45 years of experience, the company prides itself on being a reliable IT infrastructure partner. As a part of the service department, your responsibilities will include basic troubleshooting of desktops, installation of Outlook and printers, basic networking knowledge, and the ability to identify desktop and laptop parts. Prior experience in the field is preferred, and candidates with a graduate degree will be considered. The key skills required for this role include desktop engineering, field support, installation, and configuring. The ideal candidate should have 0.6 to 1 year of relevant experience and should be located in Coimbatore, Tamil Nadu, India. Join us at Dixit Infotech Services Pvt. Ltd. and be a part of our mission to provide customized services and solutions, becoming the top choice for all IT needs in India and overseas.,