248 Field Support Jobs - Page 2

Microtech Infoserve is looking for IT Support Engineer (Field) to join our dynamic team and embark on a rewarding career journey Provide technical support: Respond to user inquiries, diagnose and resolve hardware, software, and network problems This includes troubleshooting issues related to desktops, laptops, printers, mobile devices, and other IT peripherals Help desk support: Receive and respond to user help desk requests via phone, email, or ticketing system Prioritize and manage multiple issues simultaneously, ensuring timely resolution and excellent customer service Install and configure systems: Set up new computer systems, install operating systems, software applications, and hardware components Ensure that systems are properly configured and optimized for performance User training and guidance: Educate end-users on basic computer operations, software usage, and best practices Provide guidance and assistance in utilizing IT resources effectively and securely Network troubleshooting: Troubleshoot network connectivity issues, including LAN, WAN, and internet connectivity Collaborate with network administrators and service providers to resolve complex network problems Data backup and recovery: Perform regular data backups, ensuring the integrity and availability of critical information Assist users in data recovery and restoration in case of system failures or data loss incidents IT documentation: Maintain accurate documentation of support activities, including ticket resolutions, troubleshooting steps, and knowledge base articles Contribute to the development and maintenance of IT policies, procedures, and user manuals System upgrades and maintenance: Assist in the deployment of software updates, patches, and system upgrades Conduct routine maintenance tasks, such as system monitoring, performance tuning, and preventive maintenance activities Security and antivirus management: Implement and enforce security measures to protect computer systems and data from unauthorized access, malware, and other security threats Update antivirus software and ensure systems are protected against known vulnerabilities Collaborate with IT team: Work closely with other IT team members, including system administrators, network engineers, and developers, to resolve complex technical issues and contribute to IT projects and initiatives Extensive knowledge in the installation, configuration, administration, and optimization of system performance.

Desktop Engineer Field Support

We are looking for a Field Desktop Support Engineer (Field only) - Troubleshooting - Installation & Configuration - Laptop & Printer Service - Network Support - HP Warranty Calls - Hardware/software enhancements. Contact HR: 7708110473 / 7845764900 Required Candidate profile • Must possess a two-wheeler with a valid driving license Benefits: • Leave encashment • Warranty call Handling Perks and benefits Leave Encashment Travel Allowance

Position Overview: We are seeking a Field Support Engineer to provide on-site technical support for desktops, Laptop, printers, and other IT equipment. The role involves troubleshooting hardware and software issues, performing installations, and ensuring smooth IT operations. Key Responsibilities: Provide on-site support and troubleshoot desktop, laptop, printer, and hardware issues. Install, configure, and maintain IT systems and peripherals. Educate users on best practices and provide exceptional customer service. Maintain detailed records and collaborate with the IT team. Qualifications: 2+ years of field or technical support experience. Graduation degree or 3-year diploma. Interested candidates can share their CVs at this email: leena.yadav@teamcomputers.com or Whatsapp - 9599004793

Source & manage suppliers Open B2B accounts Oversee inventory/dispatch Raise POs/invoices in Tally Manage GST/e-invoice/e-way bills and drive marketplace listings Strong Excel & negotiation skills Forecast demand Track KPIs Coordinate logistics Disability inclusion hiring program Travel allowance Flexi working

Role & responsibilities Act as regional services engineer of the assigned region Handle the Installations/Reinstallations of Equipment Troubleshooting and servicing the devices in timely Monitoring the customer farms and timely updating the farmers if required Provide training to the customer on device functionality and supporting tools Provide training to the customer on basic troubleshooting of devices Timely visiting the farmers fields and collecting the feedback Supporting R&D activities Maintain an excellent working relationship with customers and colleagues Regular visits to the farms to enquire on farm needs. Qualification, Experience and Responsibilities: Diploma/ Bachelors degree or any equivalent qualification required. 0 to 1 year experience required knowledge on shrimp cultures Good communication and soft skills Have understanding on supporting tools Willing to travel.

Provide onsite technical support for desktops, laptops, printers, and other IT peripherals. Install, configure, and troubleshoot operating systems, applications, and networking devices.

Responsibilities: * Ensure timely completion of field jobs * Collaborate with sales team on customer requests * Manage field operations and support * Maintain high standards of service excellence

Job Responsibilities:1. On-Site Maintenance and Repairs: Conduct regular inspections, maintenance, and repairs on a wide range of oil and gas equipment, including fuel dispensers and other types of equipment at retail outstations like Petrol pumps, to ensure their optimal performance and minimize downtime.2. Troubleshooting: Diagnosing and troubleshooting complex technical issues that may arise during the operation of equipment, utilizing a deep understanding of the specific systems and processes involved in our industry.3. Installation and Commissioning: Assisting with the installation, configuration, and commissioning of new equipment (fuel dispensers and other types of equipment at retail outstations like Petrol pumps), ensuring that it operates according to specified guidelines and safety standards.4. Customer Support: Providing technical support and guidance to clients or customers, addressing their concerns, and offering solutions to maximize the efficiency and safety of their operations.5. Safety Compliance: Ensuring that all work performed adheres to industry safety standards and regulations, and identifying potential safety hazards or risks to prevent accidents and promote a secure working environment.6. Documentation and Reporting: Maintaining detailed records of service activities, including maintenance schedules, repairs performed, and any modifications made, and providing comprehensive reports to supervisors or management as required.7. Training and Knowledge Sharing: Attending training sessions or workshops to enhance the understanding of equipment operations, maintenance procedures, and safety protocols.8. Field Operations Coordination: Collaborating with other team members, including engineers, technicians, and project managers, to coordinate field operations, prioritize tasks, and ensure timely and effective resolution of technical issues.9. Adherence to Company Policies: Following company policies and protocols, includingthose related to quality control, health, safety, and environmental protection, to uphold theorganization's reputation and maintain high operational standards.Requirements:1. Preferably a Diploma Fresher (Electrical/ Electronics/ Instrumentation / Mechanical Branch).2. B.E in the above branch may be considered for 2 positions in the Telangana State.3. Ability to work in flexible timings and to adapt to changing work schedules.4. Basic Knowledge of computers (E-Mail handling, MS Office, Excel, etc.)5. Must have their own bike.What GEMSL Offers: A competitive compensation package with performance-based incentives. Career growth opportunities within a reputable industry leader. Exposure to cutting-edge technologies and a collaborative work environment. Comprehensive training and support to help you succeed in your role.

You will be joining Sapience Publications as a Field Technical Assistant on a 1-2 month contract role based in Tamil Nadu. In this position, you will be required to travel extensively within Tamil Nadu, with occasional travel outside the state. As part of the team, you will be responsible for visiting schools across Tamil Nadu to perform on-site app installations and setups. Your role will involve assisting school staff with basic training and troubleshooting during installations, setting up projectors, laptops, and related hardware at school locations, as well as ensuring proper documentation and reporting after each site visit. To be successful in this role, you should possess a Diploma or Bachelor's degree in Computer Science, IT, or any technical field. Fluency in Tamil is essential, while basic English proficiency is preferred. We welcome candidates with 2 years of experience, although freshers are also encouraged to apply. Familiarity with Android/iOS app installations and basic IT support is advantageous. The role requires a willingness to travel extensively, including to remote areas. Preferred qualifications include previous experience in a field support or tech deployment role, as well as owning a two-wheeler and holding a valid driving license. Sapience Publications will provide accommodation and petrol allowance for outstation travel. Additionally, you can expect to receive travel allowance and field support as part of the employment package. If you are enthusiastic about working in a dynamic environment, engaging with schools, and providing technical assistance, we encourage you to apply for this exciting opportunity with Sapience Publications.,

At Orica, it's the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilize vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse team of more than 13,000 individuals across the globe. It's an exciting time to join us as we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation, and reimagining the way we work. We are excited to announce an opening for a talented Specialist - Field Support who has strong operational experience in mining and mobile fleet management. This role involves servicing and maintaining MMU chassis in Africa, ensuring that all plant and operating equipment are properly maintained, repaired, and kept operational. The goal is to provide blasting products and services to customers in line with contractual obligations. The Specialist will also assist in delivering high-quality explosive services in a safe and environmentally conscious manner, while managing and ensuring compliance with the Maintenance Management System. This position reports to the Operations Lead - Maintenance. **What you will be doing:** - Provide customer support for Bulk plants, MMUs, and pumps during field visits or dispatches. - Identify and resolve errors or technical issues. - Generate timely and detailed service reports. - Oversee Maintenance Management processes and documentation. - Adhere to all company procedures and protocols. - Work with the technical team and share information across the organization. **What you will bring:** - Technical qualification and trade certificate (Mechanical/Electrical). - Over 5 years of field service experience. - At least 10 years of experience in heavy industry, preferably with Volvo, MAN, or Renault trucks (MMU support). - Ability to manage service calls and diagnose problems from non-technical descriptions. - Mechanical and electrical experience. - Willingness to travel regularly in Africa. - Valid driving license. - Flexibility to work shifts and adapt to changing schedules. - Familiarity with mobile tools and applications. - Certain level of physical ability. **What we offer:** As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths, and support the development of your knowledge and skills. You will be paid a competitive salary, learn from talented individuals across multiple disciplines, and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home. Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone's contributions.,

Responsibilities: * Conduct field surveys & server configurations. * Provide on-site engineering services. * Install servers, perform service maintenance. * Execute field support, ops & jobs with excellence. Annual bonus Health insurance Provident fund

Hi We are hiring for Field Support Engineer @ Chennai / Sriperumbadur Designation : Field Support (Male) Experience : 0 - 1 years CTC : As per company norms Notice Period : Immediate Job Description : 1. Need to understand our application and able to communicate this with the client and the other stakeholders. 2. Need to understand the functional activities in the Apex production plant. 3. Need to understand the issues/concerns raised in the production plant. 4. Need to coordinate with plant teams, printer vendors, and the Oasys team to ensure smooth operation and timely issue resolution. 5. Escalate issues to the project team and assist in implementing corrective actions. 6. Submit daily/summary reports to the project manager for evaluation. interested candidates share resume to bharath.vp@oasys.co Regards Bharath V P

As an Office Administrator, your primary responsibility will be to manage day-to-day administrative tasks to ensure the smooth operations of the office. This includes maintaining accurate and secure records, files, and documents. Additionally, you will provide support for front office functions such as handling phone calls, emails, and coordinating visitors. In terms of Data Management and Excel Work, you will be expected to prepare and maintain reports, databases, and records using Microsoft Excel. You will also assist in compiling admission, seminar, and marketing data for review and reporting purposes. You will be required to drive both two-wheeler and four-wheeler vehicles for official duties, including document delivery, event materials transportation, and team member transportation. Furthermore, you will accompany the marketing team for seminars, school/college visits, and outreach programs, as well as assist in setting up and managing promotional events and follow-up activities. Your role will involve coordination and communication with internal departments and external stakeholders to ensure the smooth execution of marketing and administrative activities. Clear communication with team members and supervisors regarding schedules and responsibilities will be essential. General support tasks will include assisting in scheduling meetings, seminars, and follow-ups, as well as performing any additional duties assigned by management to support operations. This is a Full-time position with benefits such as cell phone reimbursement. The work schedule is during the day shift and the work location is in person.,

Role & responsibilities Field work with 24x7 support, as and when required Flexibility with working hours, Monday to Saturday Attending Desktop, Laptop, Printer, Server, and Network-related calls Adherence to company policies and professional conduct Whatsaap on 9765778210

Greetings! Urgently hiring for below role :- Location : Nanded, Maharashtra Requirements: Min 1 year of experience in L1 support. Immediate joiners Two-wheeler is preferred as the role involves travelling (Travelling allowance will be provided) Candidates without two-wheelers but comfortable with local transport can also apply If interested, please share your updated CV at ritu.pathak@teamcomputers.com

Responsibilities: Conduct field visits regularly Collect data & maintain records Liaise with stakeholders & communities Ensure project compliance & timelines Support logistics & resolve issues Willing to travel to rural/remote areas

Responsibilities: * Provide technical services on-site * Maintain customer satisfaction through timely resolutions * Install, configure, and troubleshoot RF & fiber networks * Collaborate with team for efficient service delivery Health insurance Provident fund

Key Responsibilities: 1. Customer Support & Query Resolution: o Handle inbound and outbound calls related to broadband services, installations, complaints, and troubleshooting. o Provide first-level technical support for broadband connectivity, modem/router configuration, and service-related issues. o Escalate complex technical issues to the relevant network/field support teams. 2. CRM & Ticketing System Management: o Utilize CRM tools to log, track, and resolve customer issues efficiently. o Ensure timely follow-up on customer complaints and service requests. o Maintain accurate and up-to-date customer records in the CRM system. 3. Remote Access Support & Tools Handling: o Provide technical assistance using remote access tools (AnyDesk, TeamViewer, Remote Desktop, etc.) to diagnose and resolve customer issues. o Remotely troubleshoot and configure broadband connections, router settings, and network configurations. o Ensure efficient problem resolution by accessing customer systems securely and guiding them through required fixes. 4. Technical Knowledge & Troubleshooting: o Guide customers through basic troubleshooting steps for broadband connectivity, slow speed, and router issues. o Assist customers in configuring routers, Wi-Fi settings, and checking network status. o Understand network-related terms such as IP addressing, DNS, and bandwidth allocation. 5. Service Upselling & Retention: o Identify opportunities to upsell broadband plans, add-on services, or premium support. o Handle customer retention by resolving grievances and offering suitable alternatives. 6. System & Reporting: o Work closely with the NOC L2 and Field Support teams for issue resolution. o Prepare daily/weekly reports on call volumes, customer concerns, and resolutions. o Utilize MS Office (Excel, Word, Outlook, PowerPoint) for reporting and documentation. 7. General IT Proficiency: o Be highly competent with computers, internet usage, and networking tools. o Navigate web-based applications, customer portals, and basic network troubleshooting setups.

As a Customer Service Executive (CSE) in the area of Customer Centricity, your primary responsibility is to provide technical support to front line staff either through site visits or over the phone. You will attend to complaints proactively, especially when a Territory Sales Executive (TSE) is unable to understand the technical aspects of the issue. Additionally, you will be involved in conducting Product Training Programs (PTP) for new joiners and organizing various meets to educate them on product usage and new offerings. One of your crucial roles will be to monitor complaint trends and identify any potential defective batches to prevent field complaints. You will also be responsible for capturing market practices, conducting audits, and sharing reports with the sales team to prevent future complaints. In cases of duplicate materials or counterfeiting issues, you will provide field support to the legal team and assist in conducting raids against offenders. Furthermore, you will collaborate with the Research & Testing (R&T) team to test new products and formulations in the field before their official launch. Your contributions will play a vital role in ensuring customer satisfaction and maintaining the quality standards of the products offered by the company.,

Job Description : Experience in mounting of Servers / Storages / Switches in Datacentre Racks . Hands on experience in configuring server management technologies like iLO, iDRAC, Oneview etc. Hands on experience in installation and configuration of Windows server OS, Linux, Oracle, etc in Enterprise grade Servers. Must be well versed in Active Directory configuration / File & Print services / RDS roles / IIS / Hyper V / Group policy management / Migration & Failover Clustering etc Trouble shooting any type of issues in Windows Domain / Linux environment including networking area. Hands on experience in configuring and troubleshooting L2 , L3 & SAN Switches / routers, Firewall / WAN network Extensive knowledge in configuring Firewall policies, HA setup, IPS, App & Web filtering, VPN etc. Hands on experience in installation, configuration and troubleshooting of NAS & SAN storages and related hardware. Hands on experience in installation , Configuration and management of VMware, Hyper-V, KVM, ProxMox Hypervisors & trouble shooting. Knowledge in Technologies like HCI, HPC & SAP. Configuring Back up storage devices, cloud backup configurations, etc. Hands on experience in Veeam / Veritas & Disaster Recovery methodologies.

Role & responsibilities Filed engineer for Laptops calls Preferred candidate profile

Software GPS Tier 3 We are looking for a highly talented Software GPS Engineer to join our unique team. Whats in it for you? Provide SW Support for our products installed at customer sites around the world, working with global support functions, R&D, HW, and Application teams to make sure our tools function as designed. You will be working on one of our futuristic products, which is designed to _enhance semiconductor manufacturing by leveraging AI and machine learning to provide real-time insights, predictive analytics, and process optimization. What you'llbedoing: Function as a technical support Tier for SW issues Support all customer tool issues that dont require code changes. Independently resolve customer complex issues by analyzing product and system/computing issues (SW, IT, Computing, databases) Provide troubleshooting plans and technical solutions to field and Tiel-1 Tier-2 teams. Reproduce customer issues on internal systems. Perform Root Cause Analysis. Proactively identify points of failure and drive for resolution. Involvement in new SW development Take part in SW development road map milestones, new features reviews, and customer demos. Create and maintain the lab environment and perform Dry-run activities for new SW versions. Actively participate in new products introduction discussions. On-site Projects: Perform new installations/SW upgrades on customer semiconductor fabs. Troubleshoot complex cases and field support teams. Support Infrastructure: Develop training programs for field engineers and end users. Proactively drive support-related feature developments within the team. Initiate Support-related Specs, improvements, utilities and Document solutions, procedures, best-known methods Required Education: Bachelor/masters degree in computer science and/or engineering. Customer Experience: Collect end-user pain points and work on solutions. Develop in-house utilities , and tools, and work with the DevOps team to implement the same ideas, that enhance customer experience. What should you have? Self-Learning capability and passion to learn new technology. Good understanding of networking, Linux systems, docker, Kubernetes, ArgoCD, Observability tools and containerization. Proven experience 5- 10yrs in learning and understanding multi-disciplinary, large-scale systems Willingness to travel up to 30% Excellent English verbal and written Advantage: Certifications in AWS , Azure, or Kubernetes will be preferred. Advantage: Code debugging skills. Advantage: Experience in SW development / SW testing and integration

Role:Field service technician Qualification:D.EEE/BE EEE EXP: 3 Yrs Gender:Male Salary:20k-25k Location: Hyderabad Immediate joiners preferred

Key Skills Required Printer Troubleshooting Printer Installation & Configuration Printer Part Replacement Printer Fault Diagnosis 2. Roles and Responsibilities We require a customer support engineer for the maintenance of end-user devices printers installed at our customer premises. Should be able to fault diagnose & replace faulty parts from Printer. Candidates with knowledge of Passbook printers, Laptop and Desktop. This is a field job and requires the candidate to travel to our customer premises for diagnosis and repair activity. It is essential for the candidate to own a two-wheeler for the purpose of traveling. 3. Desired Candidate Profile Candidates must have experience in working as a field Engineer. Good communication and a positive attitude are important. Perks and benefits Travel allowance Perks as per company policy