152 Field Support Jobs - Page 2

We are hiring L1 AV Engineer for Bangalore & Chennai location. We are looking for a hands-on L1 AV Field Engineer to support the installation, testing, and maintenance of Audio-Visual (AV) systems at client sites. The ideal candidate will have basic technical knowledge of AV components, be eager to learn, and willing to travel for onsite support and troubleshooting. Key Responsibilities: Hands-on experience on devices such as Cisco, Polycom, Crestron, Extron, Clearone, Biamp, Kramer, Aver, Audiocodes, etc. Knowledge or experience on installation and configuration of AV Switchers and Scaler, Projector, Screen and Displays, Audio mixer and wired/wireless microphone, Amplifier and speakers, VC endpoints. Must have experience in AV connector soldering, pulling of AV cables, cable routing and dressing, AV rack installation, display and projector mounting, etc. Knowledge and 1-2 years of work experience in Video Conferencing Endpoints from major OEMs like Cisco, Polycom, Logitech, Crestron MTR, etc.. Hands-on experience in multi OEM integration. Basic programming Work Experience in arranging and supporting town hall meetings Required Skill Set: Good at problem solving Good at organizing and multitasking Able to explain technical problems in simple terms Work well with people Dedication to continually update knowledge Knowledge on control hub preferred Knowledge on Webex hybrid solution preferred Interested candidates can send their resumes to swathi.tl@velocis.in

Responsibilities: Install and configure security and automation systems (e.g., CCTV, Access control, Gate automation, etc.) Basic knowledge of electronics and electrical systems Ph: 9884809271 information@dhonaadhi.in

Responsibilities Provide technical support for cooling towers and other industrial equipment (on-site & remote). Coordinate with design and erection teams to resolve client issues. Conduct inspections, performance evaluations, and root cause analysis. Support the AMC (Annual Maintenance Contract) and troubleshooting calls. Document technical reports and communicate findings to internal teams and clients. Work closely with Central Technical Coordinator for pan-India site coordination. Desired profile of the candidate 5 years plus experience in industrial or field experience (cooling towers preferred) must. Strong problem-solving skills and understanding of thermal systems. Willingness to travel occasionally (if required) for troubleshooting. Good communication in English & Hindi. Additional Bengali/ Tamil/ Punjabi/ Marathi will be added advantage. Client Coordination On-site Support MS Excel Report Writing Team Collaboration Verbal & Written Communication Excellence in video calls/ problem resolution. Candidates Location - Mumbai - Western Suburbs However, if you are honest and sincere, we are open to offering an exceptional hybrid work model - primarily work from home with occasional office visits as required. Relevant Industry - Industrial Equipment/ Machinery /Hydrocarbon/ HVAC/ Steel/ Pharma/ Sugar/ Food/ Fertilizers.

Seeking dedicated Field Executives to visit retail outlets daily, capture screen/shopfront photos, check digital signage for network/content/hardware issues, escalate as needed, and update reports via mobile app or field service tool.

Responsibilities: * Install electrical systems on-site * Provide field support as needed * Maintain customer satisfaction through timely resolutions * Field Visit

Looking for a Fresher who wants to develop their carrier in Desktop Support. Desktop Computers and Computer Hardware skills Technical Support and Troubleshooting skills Printer Support knowledge. Excellent problem-solving abilities Strong communication and interpersonal skills

As a Pipe Support Engineer at LISEGA INDIA PRIVATE LTD, you will be responsible for designing, analyzing, and implementing pipe support systems in various projects to ensure proper support for piping according to industry standards and project specifications. Your role will involve collaborating with other engineering disciplines, project managers, and construction teams to ensure seamless project execution and the integrity of piping systems. Your key responsibilities will include developing detailed designs for pipe support systems, conducting stress analysis of piping systems, utilizing software tools for analysis and design, collaborating with other engineers to integrate support designs, participating in project meetings, coordinating with procurement and construction teams, preparing documentation and reports, providing field support during construction, ensuring compliance with standards and regulations, staying updated on industry trends, and promoting health, safety, and environmental policies. To qualify for this role, you should have a Bachelor's degree in Mechanical Engineering or a related field, a minimum of 4 years of experience in pipe support engineering, proficiency in pipe stress analysis software, a strong understanding of engineering principles and materials, familiarity with industry standards and codes, excellent problem-solving skills, attention to detail, strong communication and interpersonal skills, ability to work in a team environment, and the capability to manage multiple tasks effectively. Preferred qualifications include experience with 3D modeling software and knowledge of structural engineering principles and analysis software. Additionally, you should be physically able to visit construction sites and travel to project sites as required. If you are interested in this opportunity, please share your updated resume at alpa.patel@in.lisega.com.,

Visit client/customer sites as per schedule for installation, service, and support. Diagnose and troubleshoot technical issues (hardware, networking, software). Perform preventive maintenance and ensure system uptime.

We are seeking a skilled Field Service Technician to join our team. Role & Responsibilities: Install, repair, troubleshoot, and support Vehicle Tracking Systems (VTS) and other electronic devices. Provide customer training and technical support . Perform regular maintenance to ensure optimal device performance. Qualifications: ITI in Electronics/Mechanical/Fitter OR Diploma in Electronics/Mechanical Experience: Minimum 1 year of relevant experience as a Field Service Technician in the Electronics, Electrical, or Telecom industry . Job Details: Location: Kochi, Kerala ( Resident Engineer ) Mandatory Requirements: Two-wheeler with a valid driving license Android smartphone Travel: Across Kerala and occasionally to Chennai/ Goa/ Mangalore/ Coimbatore/ or other locations as required. Perks & Benefits: PF ESIC Monthly Incentives Permanent job

Hiring for CMM5 Level Org!!Desktop support L2, Outlook, O365 skills, MS Teams, bit locker, SCCM client, Antivirus Required Candidate profile Designation: Desktop Support Engineer L1 Location: Bangalore Experience: 3+ Years Contact: snehapawar@peshr.com/7021769496 Qualification:Graduate

We are seeking hire WiFi Field Technician installation, troubleshooting of WiFi routers and networking LAN/WAN, internet connectivity, On-site client support Fresher can apply or Exp of(Ftth splicer) Two wheeler is required Contact-9811783881

Roles and Responsibilities Provide field service engineering support to customers, including installation, maintenance, and repair of electronic components and semiconductors. Conduct site visits to diagnose issues with equipment and provide technical solutions. Collaborate with cross-functional teams to resolve complex problems. Develop strong relationships with customers through excellent communication skills. Ensure timely completion of tasks while maintaining high-quality standards. Desired Candidate Profile 0-2 years of experience in field service engineering or related field (installation, maintenance). Diploma or B.Tech/B.E. degree in Electrical and Electronics. Strong understanding of electronics principles and semiconductor technology. Excellent problem-solving skills with attention to detail. Willingness to travel extensively across India and potentially to other regions such as GCC, South East Asia, Bhutan, and Nepal. Perks and benefits Competitive salary and benefits package. Opportunity to work in a dynamic and innovative environment. Professional growth and development opportunities. Medical Insurance

As a Technical Support Professional, you will play a key role in helping our clients successfully administer their Guardium deployments while also helping our product develop and grow throughout the product life cycle. Team members work closely with each other, development, and other teams to resolve complex issues and provide the best possible customer experience. If you love technology, tackling complex challenges, and leveraging your technical expertise to help others, we want you to be part of our talented worldwide technical support team. Your responsibilities will include reviewing diagnostic information, troubleshooting, problem recreation and debugging complex product issues to determine course of action and/or solutions. You'll be expected to: Collaborate on complex technical issues to become a subject matter expert in the Guardium data security solution and supporting technologies. Provide technical support to clients and/or IBM field support leveraging superior communication, client management, and problem determination/problem source identification skills. Contribute relevant and timely content to improve client self-sufficiency. Interact directly with Development, Sales, Product Management, Services, QA to verify product defects and enhancements and advocate for ongoing product improvements. The preferred candidate must be a self-starter and enjoy working in a challenging and driven environment. You will collaborate with other IBM product development and support/services teams worldwide to assist in problem root cause diagnosis and provide seamless resolution to our clients. Our engineers are expected to become product subject matter experts by continuously enhancing and growing technical and communication skills. You will have many opportunities to present your technical experience to both internal and external audiences. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 5+ years of experience Passion for customer care and customer satisfaction. Previous experience in a customer facing technical support role is required (preferably a support role). A successful track record in developing and managing customer relationships. Bachelor or Masters Degree in Computer Sciences or Information Systems At least 1 year experience in Managing Client Expectations/Satisfaction At least 1 year experience in Problem Determination/Resolution Readiness to travel 10% travel annually EnglishFluent Preferred technical and professional experience Experience in shell scripting, Perl, and SQL Experience of a programming language such as Java, C/C++ Knowledge of networking concepts Basic knowledge in Enterprise DBMS, such as Oracle, Microsoft SQL Server or IBM DB2 Experience in Windows and Linux operating systems 3 or more years of experience in Managing Client Expectations/Satisfaction 3 or more years of experience in Problem Determination/Resolution

Regular meeting with customers, identify programs and provide our brochures To be on the field most of the time Good communication with customer to understand competitiveness Discuss with the Project managers to provide a solution based on customer's technical specs and address the gaps to the next level Involve in Pre-sales demos and seminars Involve with project managers to generate Bill of Materials

Responsibilities: Collaborate with cross-functional teams on project delivery Ensure compliance with safety standards and quality control measures Troubleshoot equipment issues in the field Travel allowance Annual bonus

Role & responsibilities 1) Provide service and customer support during field visits or dispatches. 2) Manage on all site installations , repair , maintenance and test tasks. 3) Diagnose errors or technical problems and determine proper solutions. 4) LPG installation maintenance - Scheduling of AMC for contractual and non contractual customers as per company norms Desired candidate profile Must have 2 wheeler with driving license.

Key Responsibilities: Communicate effectively with team and stakeholders. Be open-minded and willing to take on new tasks. Participate in zonal activities. Ensure prompt support for all Electrical & Electronics (E&E) issues for AO. Ensure BCD compliances are met (NGPI). Conduct Failure Investigation and Analysis (DFSEs). Enhance dealer service and technical capability. Conduct proactive visits as part of Customer Relationship Management (CRM). Support key initiatives around panels with improvements in capability. Improve capability on the panel side. Foster synergy between all internal stakeholders for business growth. Lead the investigation of product or system problems, understand causal mechanisms, and recommend appropriate actions. Support failure analysis processes on common failure modes (e.g., PIR, CCR, HTD, TSR). Document the results of diagnostic and repair actions clearly and concisely in the appropriate database. Share acquired knowledge with other teams through Knowledge Management System (KMS), Quick Serve Online (QSOL) tickets, training, etc. Provide onsite technical expert resource support when required. Provide technical input for policy discussions and decisions. Ensure territories are well informed through regular communications and scheduled meetings across teams/functions/customer groups. Investigate complex emerging issues and deliver robust technical solutions. Assist in field action campaigns and Infant Care or Value Package Introduction (VPI) Programs when needed. Promote safety with the objective of injury-free living. Improve capability across the board through coaching, mentoring, and training Field Service Engineering to support customers more efficiently. Provide product and customer support in the field while liaising during escalations to Technical Territory Manager (TTM)/Engineering for product improvements and fixes. Implement non-complex Step 3 improvements without approval and complex Step 3 fixes after gaining appropriate approvals. Apply and support product problem-solving processes such as the Seven-Step Problem Solving Approach. Qualifications: College, university, or equivalent degree in Engineering, or related field is highly preferred or relevant experience equivalent required. This position may require licensing for compliance with export controls or sanctions regulations. External Qualifications and Competencies Competencies: Field Investigation and Support: Gathers and communicates technical information to resolve issues quickly and to customers satisfaction. Product Failure Reporting and Corrective/Preventive Action Systems: Leads processes to record, prioritize, and resolve product failures. Product Problem Solving: Solves product problems using a process that protects the customer and prevents reoccurrence. Technical Customer Management: Manages technical aspects and ensures customer business continuity. Being Resilient: Rebounding from setbacks and adversity. Collaborates: Building partnerships and working collaboratively. Communicates Effectively: Delivering clear communications tailored to different audiences. Customer Focus: Building strong customer relationships and delivering solutions. Drives Results: Achieving results consistently. Manages Complexity: Solving complex problems effectively. Resourcefulness: Deploying resources efficiently. Diagnostics Application: Developing troubleshooting plans and validating repairs. Service Documentation: Capturing and verifying technical information accurately. Technical Escalation: Managing technical issue escalations and ensuring timely resolution. Values Differences: Recognizing the value of diverse perspectives and cultures. Additional Responsibilities Unique to this Position Skills and Experience: Intermediate level of relevant work experience required. Prior experience in a technical role is preferred. Strong communication skills with team and stakeholders. Open-mindedness and willingness to take on new tasks. Experience in zonal activities and prompt support for E&E issues. Knowledge of BCD compliances (NGPI). Expertise in Failure Investigation and Analysis (DFSEs). Ability to enhance dealer service and technical capability. Proficiency in CRM and proactive visits. Experience in supporting key initiatives around panels and improving capability. Ability to foster synergy between internal stakeholders for business growth.

80% travelling for client visit and support Demo, installation and resolving issues Good hand on technology Complaints resolution with in time frame Coordination with technical Support team and service Partner Tickets should be closed from the client Required Candidate profile Graduate with any technical CCNA, IT Assets Management, Wi-fi routers and switches configuration, Smart Devices

Job Locations - Bhopal, Jammu, Dehradun, Bihar, Bangalore, Mohali, Delhi NCR Qualifications - Diploma or BSc. in Computer Science, IT, or Electronics. Job Description:- Field Network Helpdesk Responsibilities : Receive and log field connectivity complaints, guide users on basic troubleshooting steps, and escalate unresolved issues to technical teams. Network Core : Monitor core network alerts, log incidents, and escalate performance degradation or outages to higher support levels. Infra Server Helpdesk Responsibilities : - Log server-related issues, assist users with password resets and access problems, and escalate system alerts to administrators. Security Helpdesk Responsibilities: Monitor security dashboards, report suspicious activities, and escalate incidents to security analysts. Application Helpdesk Responsibilities: Log application issues, assist users with login and access problems, and escalate bugs to technical teams.

Field collection Supervisor Qualification: Graduation is not mandatory Experience: Minimum 1+ years of experience in Banking or Non-Banking sector is required (Collection experience is mandatory) Please contact :HR Kameswari 81229 19784 Required Candidate profile Ability to convince the customers to pay their debts, Ability to work under pressure. Need to work for Banks and NBFC for their collection & recovery services. Preference to DRA passed candidates.

Role & responsibilities Probation Period - GET - 6 Months Post Probation - Engineer Level - FSE ESH Compliance Customer Management Site Quality & process compliance Energy Management

Responsibilities: Assist in business development initiatives Conduct market research to identify potential customers Conduct field sales visits with potential customers and convince them to book orders and close the sale

This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizational objectives and high client satisfaction. Primary Duties: Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. Provide world class customer services to large enterprise users. Investigate and resolve support issues independently and productively. Handle critical customer issues and hot-line support issues independently. Handle urgent customer situation and provide emergency solutions or fixes to customers. Coordinate within the team and across other teams (Developments, Product Management, Sales) for critical customer support issues or escalations independently. Develop Knowledge-Base, procedures and support tools to improve services efficiency Required education Bachelor's Degree Required technical and professional expertise 2+ years of system-level knowledge on Unix/Linux/Windows Communication and inter-personal skills Experience in problem troubleshooting, analysis, and resolution. Demonstrated productivity and quality results at customer issue handling Preferred technical and professional experience Knowledge of High Performance Computing (HPC), Cluster management, cloud computing. Enterprise level Software experience in Support or Product Development

This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizational objectives and high client satisfaction. Primary Duties: Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. Provide world class customer services to large enterprise users. Investigate and resolve support issues independently and productively. Handle critical customer issues and hot-line support issues independently. Handle urgent customer situation and provide emergency solutions or fixes to customers. Coordinate within the team and across other teams (Developments, Product Management, Sales) for critical customer support issues or escalations independently. Develop Knowledge-Base, procedures and support tools to improve services efficiency Required education Bachelor's Degree Required technical and professional expertise 5+ years of system-level knowledge on Unix/Linux/Windows Communication and inter-personal skills Experience in problem troubleshooting, analysis, and resolution. Demonstrated productivity and quality results at customer issue handling Preferred technical and professional experience Knowledge of High Performance Computing (HPC), Cluster management, cloud computing. Enterprise level Software experience in Support or Product Development

This role specializes in performing and enabling remote technical support of IBM software, hardware and solutions. Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. May provide training for and mentor others on the team. Contributes to department attainment of organizational objectives and high client satisfaction. Primary Duties: Provides technical support assistance to clients and/or IBM field support using problem determination/problem source identification skills. Uses technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution. Communicates action plans to the client or IBM representative as appropriate. Recommends and implements new or improvements to existing technical support tools, procedures, and processes. Provide world class customer services to large enterprise users. Investigate and resolve support issues independently and productively. Handle critical customer issues and hot-line support issues independently. Handle urgent customer situation and provide emergency solutions or fixes to customers. Coordinate within the team and across other teams (Developments, Product Management, Sales) for critical customer support issues or escalations independently. Develop Knowledge-Base, procedures and support tools to improve services efficiency Required education Bachelor's Degree Required technical and professional expertise 5+ System-level knowledge on Unix/Linux/Windows Communication and inter-personal skills Experience in problem troubleshooting, analysis, and resolution. Demonstrated productivity and quality results at customer issue handling Preferred technical and professional experience Knowledge of High Performance Computing (HPC), Cluster management, cloud computing. Enterprise level Software experience in Support or Product Development