Field Service Technician

Job Title: Field Service Technician – Water Purifiers

Location: Palakkad
Department: After-Sales / Service
Reporting To: Service Manager / Operations Head
Experience: 0–3 years in water purifiers-fieldwork
Employment Type: Full-Time

Job Summary:

We are hiring a Field Service Technician to install, service, and maintain domestic Water Purifiers The role requires travel to customer locations for on-site installation, preventive maintenance, repairs, and technical support.

Key Responsibilities:

• Installation and commissioning of water purifiers and treatment plant units at residential, commercial, or industrial sites.
• Conduct regular servicing, maintenance, and repair of water treatment equipment (RO, filters, etc.).
• Diagnose technical issues and provide effective on-site solutions.
• Replace faulty components such as filters, membranes, pumps, and electrical parts.
• Maintain service records, installation logs, and customer feedback forms.
• Demonstrate product usage and maintenance procedures to customers.
• Ensure adherence to safety standards during installation and service visits.
• Coordinate with the service coordinator for scheduling and follow-ups.
• Escalate unresolved issues to the technical support team or supervisor.
• Maintain inventory of spare parts and tools.

Qualifications & Skills:

• Education: ITI/Diploma in Electrical, Plumbing or related field
• Basic knowledge of plumbing and electrical systems
• Ability to read wiring diagrams and plumbing layouts
• Customer-focused approach with good communication skills
• Must be comfortable with fieldwork and travel
• Two-wheeler with valid driving license (preferred)

Compensation & Benefits:

• Salary: Based on experience and industry standards
• Travel Allowance (TA): As per company policy
• Daily Allowance (DA): For field duties
• Incentives: Performance-based service incentives
• Other Benefits: Mobile reimbursement, uniforms, training support, overtime (if applicable)

Work Timings:

Monday to Saturday | 9:00 AM – 6:00 PM

How to Apply:

Interested candidates may send their CV to [email protected] or contact ***9947033730 *** for further details.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person