FIELD SERVICE ENG.

Job Overview:

• A person who will be responsible for managing new projects, service and maintenance management, Handling of site visits, telephonic support and ticket management, customer relations, quality checks, and feedback management.
• The successful candidate will work closely with the team to ensure customer satisfaction and timely project completion.

Roles & Responsibilities

• Leads on-site service activities, including installations, commissioning, complex repairs, and AMC execution.
• Acts as a key link between customer support and field technicians.

Requirement Skills

• Conduct site assessments, installations, and commissioning for customer projects.
• Handle AMC maintenance schedules, complex repairs, and system troubleshooting on-site.
• Manage customer training during handovers and ensure systems are fully operational.
• Prepare service reports, including site observations and recommendations.
• Collaborate with service managers on performance tracking and resource planning.
• Provide feedback for process improvements and SOP revisions.
• Assist in customer feedback analysis and participate in service quality reviews.

Education Qualification

• Bachelor's / Diploma degree in Engineering or a related field.

Work Experiences

• 2 or more years in project and service management

Work Location

• THALTEJ (Office)

Job Type

• Full-time Duty: Mon to Fri 10:00 am to 7:00 pm & Saturday 10:00 am to 05:00 pm

Week Off

• Sunday

Salary Structure

• 21,000 to 26,000 CTC per month

Age Limit

• 23 to 35 years

Job Type: Full-time

Pay: ₹21,000.00 - ₹26,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Leave encashment

Work Location: In person