265 Field Operations Jobs - Page 10

GENERAL DUTIES & RESPONSIBILITIES Core Operations Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines. Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs. Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs. Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket. Ensure SCP devices are effectively used by technicians, troubleshoot of SCP issues and provide refresher training to technicians on the updates as & when required. Ensure all On-Site service documentation in 'Partner Kit' are up to date as per contractual requirements and as per myRentokil (for myR customer) Ensure implementation and Compliance of service SOP, SHE golden rules, ATEX, and PINK NOTE by self and the assigned technicians. Minimum 15 customer visits per week that include- Surprise visits, Rout rides, TPA, Customer complaints, Pest Audits, etc.- Resi & SA (including QSRs) Ensure APL (Approved Preparations List) listed preparations, products, and materials are used in line with service SOPs Ensure material stores are maintained appropriately as per good storage practice and disposal of empty containers, used TG/Control board, pesticides wrappers, and damaged materials are disposed in line with SOP Ensure proper schedule of maintenance & repairs of equipment is established & is followed periodically In case any of the Operations colleagues are on leave or the position is vacant, should ensure entries are made in iCABS to achieve the operations KPI of the Branch. Ensure technicians carry out treatment within a given Standard Treatment Time (STT) in a competent manner and effectively follow the route plan and timings defined by the Service Planner. Approval of conveyance amount for assigned technicians Promote the highest grooming standards (uniform, Safety shoes, PPEs) 2. Advance Operations Conduct PMI 'Pest Audit' as per icabs- QSRs & Small branch accounts Plan & execute 01 TPAs (Technicians Performance Assessment) per assigned technician with 1 development program per year. Identify & resolve Service delivery issues in coordination with the Branch Manager Ensure customer complaints are resolved as per complaint management SOP and update the Root Cause in iCABS to ensure proper ticket closure in time. Analyse customer complaints- CO- service-wise and improve the skills of identified Technicians to reduce CO & ensure closure by monitoring open tickets on a weekly basis Compliance and closure of audits non-conformities w.r.t. service operations (Internal / External) Track and optimize material consumption as per SRF, Cost sheet and SOW and report deviations to the line manager Ensure adequate stocks of materials as pending & new jobs in line with APL and SOPs are available in branch, and near expiry materials are used first. Track and monitor materials consumption to ensure branch material consumption within the target. Maintaining Optimum Stock Level and Ensuring Indents are raised after checking requirement and stock. Monitor and drive service productivity and efficiency. Carry out Pest Management Inspection- Pest Audits of assigned customers as per iCAB using rAuditor Ensure Service leads are submitted by all technicians as per the target Monitor & report to Line Manager on input costs at all major sites as per gross margin agreed & discuss action plans to bring it within limits. Actively drive Service & Product Leads for assigned technician group within service area by on the job coaching to create density of customers. Encourage technicians to plan their leaves in advance to curb absenteeism Help Resolve any Grievances & IR issues of Technicians & bring to the notice of the Line Manager on day to day basis Report any deviation that could impact service quality or productivity of technicians like- overcommitments, recommendation regarding night service, additional visits, covered area mismatch, etc. Self Development- Be updated with latest innovations, Service SOPs, SHE and PN updates Competencies (Skills essential to the role): Good interpersonal skills Good Analytical & Problem-solving skills Ability to communicate effectively Should be proactive in planning & organizing Technical knowledge of Pests, Service Processes, Chemicals & Equipments Educational Qualification / Other Requirement: Minimum B. Sc. (Chemistry / Zoology / Agriculture). Any prior experience in operations of pest management or service industry is desirable. Proficient in use of computer applications & systems with Excel, Word, PowerPoint (or its equivalent) Should get well versed with various internal company systems such as iCABS, STP, iAuditor, SRA, SQA, SQS, TPA, myRentokilPCI, Service Leads App, U+ etc

POSITION RESPONSIBILITIES In order of importance, l ist the key accountabilities critical to the performance of the position . It is recommended not to list actual tasks but focus on essential responsibilities that highlight accountability and level of judgment required . Strategic/ Policy Ensure achievement of Sales budgets for the assigned geographical territory Develop a clear understanding of his/her role as a responsible Officer of the Company and apply the knowledge, experience and skills to achieve the defined objectives for the position and the t eam . Review and discuss his/her plans for the achievement of territory s sales budget each month (overall and product wise) . Seek the assistance of the District Manager in formulating sales strategy. Conduct sales analytics to identify areas / stakeholders to be focused upon for driving business growth in the territory Provide inputs to the District M anager to help him validate the sales forecast or the rolling sales plan as per the d efined frequency Provide inputs to the District Manager to help him manage salvage net to maintain it at an acceptable level Jointly with the District Manager, classify the medical practitioners in his/her territory in three categories A, B and C in the descending order of importance, A being the most important and C the least. Schedule the frequency of calls on the doctors depending on their criticality with respect to achievement of the sales targets for the district Deliver promotional messages tailored to each customer s need so as to maximize sales Strictly adhere to coverage plans and frequency Strictly adhere to all applicable Pfizer policies and procedures. Operational / Process Regularly visit chemists in the area to ensure sale of Pfizer s products , collect information on the sales of competitor s products and regularly update the team about this data Stay updated on the competitor s activities through personal visits to wholesalers and retailers . Maintain regular contacts with medical practitioners, consultants, chemists and wholesalers. Book orders from the retailers to ensure adequate availability of products to meet the market demand. Also, ensure display of point-of-sale promotion material display in retailers stores in line with the promotion plan Ensure tho rough pre-call planning and ask for the ass istance of the District Manager wherever necessary. Prepare and implement special schedule for doctors visits/calls at the time of new product launch or sales campaign etc. using special presentation and promotional materials in line with the sales strategy Carry meticulous one-to-one detailing of the product bringing to the doctor s attention the special features /benefits of the product, its proven efficacy, new research and clinical findings etc. Follow the a pproved tour program . P repare and send d aily reports as per the defined process on his /her day to day activities mentioning in det ail about the calls made on the doctors clinics and hospitals. Maintain contacts with nursing homes, clinics and hospitals in his /her territory. Collect the data on annual budget for medicines with respect to each of the hospitals, their mode of purchase, rate contract, and drug committee members Forward adverse events and product complaints reported by customers and consumers in the appropriate format in a timely manner as described in the relevant SOPs Conduct t axi tours to meet the customers in micro-interiors and generate business for the products Conduct group meetings, speaker programs , and r ound tabl e meetings for the doctors and c hemists to create awareness around product benefits Conduct disease / patient awareness / screening programs in coordination with the medical associations. Build relationships with and manage Key Opinion Leaders (KOLs) and key customers Coordinate with CFA for inventory management Execute the product promotion campaigns for new and existing products for the territory Track the hospital purchase trend for the territory Conceive, plan and organize Continuing Medical Education (CME) programs with help from HODs, Consultants and hospital admin department People Trainee PSOs or other field trainees as may be assigned as mentees Share learning from experience with team colleagues Demonstrate and promote Pfizer global values in all interactions. Demonstrate team spirit and cooperation towards achievement of individual and team objectives Adhere to proposed training calendar for the year for self Act as the custodian of all compliance related matters for the territory Financial Ensure a chievement of Sales budgets Assist in the collection of receivables, where required Ensure p roper utilisation of product samples, detailing aids and other promotional material. Ensure p roper accou nting and reporting of expenses Technology Use technology solutions for enabling better information availability Use technology developments for effective field operations ORGANIZATIONAL RELATIONSHIP S Provide the primary contacts that this position will have interaction with as a regular part of the position responsibilities . Include a ny external interactions as appropriate . External: Medical Practitioners, Consultants, Chemists, Wholesalers, Hospital /Nursing Home / Clinics Administration, Hospital / Nursing Home Pharmacists Internal: Team members, District Manager, HO colleagues (Marketing, Medical, Training), Distribution and Institutional Team

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at Job Function: Pharmaceutical Sales Job Sub Function: Sales - Neuroscience (Commission) Job Category: Business Enablement/Support All Job Posting Locations: Chennai, Tamil Nadu, India Job Description: PHARMA: Janssen, the pharmaceutical division of Johnson & Johnson, is dedicated to addressing and solving some of the most important unmet medical needs of our time in oncology, immunology, neurosciences & analgesia, infectious diseases, and metabolic diseases in India. Driven by a strong commitment to the health and well-being of patients, Janssen India brings innovative products, services, and solutions to people throughout the world. Janssen recognizes the impact of serious conditions on people s lives, and aims to empower people through disease awareness, education, and access to quality care in six therapeutic areas. Job Title: District Manager - CNS (Neuroscience) Department: Sales Job Location: Chennai Reporting to: ZONAL BUSINES MANAGER Position Summary : The incumbent will be responsible for driving business growth in assigned territory for CNS franchise, maintaining effective customer relations, mapping territory potential, cascading science behind brands with benefits of brands and collaborating with Health Care Practitioners. Job Responsibilities: Drives business growth in assigned territory by delivering on budgeted sales objectives while adhering to organizational polices and interest for executing the role as per supervisory guidance. Work as entrepreneur taking charge of assigned responsibilities. Reviews and discuss his plans for achievement of his territory s sales budget each month. Seeks ZBM/FH guidance in formulating sales strategy. Schedules the frequency of his calls on the doctors regarding company products. Strictly adheres to coverage plan and frequency. Maps potential of territory and relates it to market trends and competitors activities. Profiles, assesses potential, prepares target list, and enlists new doctors as per business requirement. Plans and prepares interventions to work with new doctors. Use Technology developments for effective field operations. Achieves daily call average for meetings with doctors at Institutions/areas assigned. Completes all Training modules within given frame of time in platforms like Mindtickle. Identify opportunity areas & start meetings to grow as per potential. Books orders from the Distributors to ensure adequate availability to meet the market demand. Ensures Pre-call planning for effective outcome from HCPs Builds sustainable, long-term relationships with Key Opinion Leaders/Key Business leaders in assigned territory by involving them in scientific engagements at regular intervals and through effective coverage at right frequency In consultation with medical affairs team, executes and plans for conducting scientific activities team such as continuous medical education and executes marketing campaigns from time to time to service listed HCPs in prescribed territory Collects and submits stocks and sales statements and other required documents in timely and accurate manner. Prepares and send daily reports electronically on his day-to-day activities mentioning in detail about doctors and pharmacies call details and reports the same to Area Business Manager. Collaborates with internal and external partners for flawless execution. Specially with Reimbursed Business team members for seamless collaboration with Zero deviations in Sales team & RB team KRA s. Focus on demand generation by building Doctors conviction with correct messaging & scientific discussions. Once demands are converted to supply of medicines at respective accounts, build strategy to continuous liquidation of supplied medicines. Qualifications: B.Pharma/B.Sc is required. MBA over and above will be preferred. Experience and Skills Required: Experience in CNS/Neuro psychiatry space. Experience of 3-5 years or above Good understanding of Excel, PowerPoint, and MS tools. Knowledge of regional language- Malayalam would be added advantage. Preferred Skills: Exposure to Neuro psychiatry market will be an advantage. Knowledge of business and procurement process at Government accounts of Bangalore. Johnson & Johnson companies are equal opportunity employers - The Global Job Posting policy promotes the dedication to the advancement and development of our employees. We invite you to read this posting and apply if you are passionate about the position and meet the requirements.

Managing office administration assets and upkeep of the same. Agents Contracting New Business Processing Banking of Initial & Renewal Premium Managing Petty cash & vendor payments Retention of Surrender Requests Execution of all Service Requests - Post Policy Issuance Reverting on customer queries and complaints Maintaining high NPS Scores Life Claims processing Handling compliance issues. Audit Rating Measure of Success Service to Delight-NPS-90 & 3 days TAT Customer Engagement - 70% Surrender Retention - 70% NPS-90 100% Banking with 24 hours. Vendor payment TAT should be Surrender Requests 100 % Accuracy of POS requests 100 % Accuracy of Customer service Zero Day upload of POS & Claims Docs in FTP server. Audit rating 2 Service to Recruitment-100% Service to Sales(Agency & Cat)-100% Persistency-90% Freelook to retain-45% Desired qualifications and experience Graduate / Post-Graduate in any discipline. 2-3 years experience handling front end customer services Knowledge of service quality is required Knowledge and skills required Must be highly customer centric Excellent communication skills Good co-ordination skills Data management on Excel should be good

Job Title: Field Executive Company Type: Fintech startup Location: Siliguri, Durgapur (West Bengal) Salary: As per industry standards Employment Type: Permanent / Full-time( work from Location) Experience Required: 2-3 years Job Description: 1. Field Visits and Reporting - Conduct a minimum of 3 visits per day as per requirements. - Ensure timely reporting to the office daily. - Seek manager's approval for any modifications in field timings or schedules. 2. Address Verification - Verify addresses of expected customers provided by the sanctioned team to confirm accuracy. - Visit customers' homes or offices to validate information. 3. Payment Reminders and Documentation - Visit customers' premises to remind them about pending loan payments to the company. - Share payment reminders and collect necessary documentation if required. 4. Reporting and Documentation - Submit daily visit reports to the reporting manager. - Document all verified addresses and recovery reminders for internal records. 5. Compliance and Record Keeping - Ensure compliance with company policies and regulations during field visits. - Maintain accurate records and documentation related to address verification and recovery reminders. 6. Customer Relationship Management - Build positive relationships with customers during visits. - Address any queries or concerns raised by customers professionally and promptly. 7. Feedback and Process Improvement - Provide feedback to management regarding the effectiveness of verification and reminder processes. - Suggest improvements or changes based on field observations and customer interactions. 8. Timely Completion of Tasks - Follow designated work timings, including returning to the office before 6 PM unless specified by the manager. - Ensure timely completion of assigned tasks and activities within stipulated deadlines. 9. Accuracy and Issue Reporting - Maintain high standards of accuracy and thoroughness in address verification and reminder communications. - Report any discrepancies or issues encountered during field visits promptly to the concerned department. Requirements: - Higher Secondary Certificate from recognized board. - Proven experience as a Business Development Executive or similar role. - Ability to work independently and meet targets. - Strong attention to detail and organizational skills. - Knowledge of CRM software and MS Office suite. - Valid driver's license and willingness to travel extensively. - Ability to adapt to changing priorities and work under pressure. - Should have own vehicle

All Levels Utilities T&D Join our team in Strategy consulting to find endless opportunities and solve our clients toughest challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Utilities, Industry Consulting, Capability Network I Areas of Work: T&D | Level: Consultant | Location: Gurgaon, Mumbai, Bangalore, Pune, Hyderabad | Years of Exp: 1-5 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, is the right place for you to explore limitless possibilities. Job Summary : To bring industry knowledge, process expertise, world class capabilities, innovation and cutting-edge technology to our clients in the Utilities industry to deliver business value. To work with leading Utilities clients, major customers and suppliers to develop and execute global strategies, manage complex change initiatives and integrate solutions to meet changing business challenges Utilize Utilities retail and customer service process understanding and experience in customer solutions (Customer Information System and CRM) to design, implement and deliver enhanced capabilities for Utilities Clients. Lead and support large CIS implementation projects in functional capacity, leveraging Utilities domain knowledge and tool experience. Work requires travel to client site for project work across geographies Key Responsibilities: Functional Expertise:Transmission & Distribution (T&D), Retail, Smart Grids, AMI, Grid Operations, Field Operations, System Planning, Asset Management, Enterprise Transformation, Analytics, OT cybersecurity Experience in T&D Systems especially in Schneider, ABB, OSIsoft / OSI Pi / Televent Work independently on defining solution for complex projects or contribute to solution of a program Specialized in a technology/domain/functional competency area and prepare a road map for the competency/T&D industry segment in form of competitive service offerings Get involved in practice reusable component inventory and knowledge management. Get involved in assignments in large programs, help in defining business and technological solutions which help customer design and implement new business processes and organization capabilities. Program management of large, complex business programmes to deliver digitally enabled solutions Drive Business Readiness and Deployment activities for region(s) Identify opportunities by farming existing relationships and growing new networks Draw on extensive knowledge and experience across System Integration projects to provide insightful, deal-relevant points of view and recommendations based on robust analysis To harness extensive knowledge combined with an integrated suite of methods, people and assets to deliver sustainable long-term solutions To provide executives and their teams with the necessary strategies and tools to position their organizations for high performance Ability to lead the team from thought leadership, solutioning and demand management perspective (the incumbent will be responsible for the utilization of the team) Apply specific experience and knowledge of Utilities Retail processes to building better customer solutions. Conduct functional solution workshops with clients and identify requirements in the areas of Utility billing, payments, meter reads and credit and collections. Relationships: Reports to: Resources- Sr. Management and/or Client Leads Supervises: A global team spread across various nodes External Relationships: Clients, Third party vendors, suppliers, agencies Qualifications Qualifications: Education: BE/MTech [Electrical Engg], MBA (Tier 1)-Not Mandatory, Relevant accreditation for Utilities industry Technical certifications: Would be advantageous, not mandatory: IS Utilities, SAP Certification (Would be an advantage) SAP ISU CRM / Oracle CC&B related experience IBM Maximo Asset Management SCADA Certification Siemens/ABB/Honeywell/Schneider etc. (Would be an advantage) Experience of Python, R etc. would be an advantage ICS Security Certification would be an advantage Work Experience: 1+ years of experience of working in Retail Utilities Customer Solutions (CIS/CRM) or Grid Operations with knowledge of operational technology systems (any of following systems - SCADA, EMS, ADMS, OMS, Grid Cyber Security, MDMS, AMR/AMI, DRMS, DERMS and GIS) and some experience in Field Operations, Planning and Management with exposure to areas such as application of Analytics, Mobility and Cloud technologies in Field Operations, System Planning, Microgrid Planning, Asset Management, Predictive Analytics and Reliability Centered Maintenance 1+ years of experience in Utilities industry Work Requirements: Extensive travel depending on geographical span Language Requirements: English (Mandatory) German (Mandotory) Required B1 and above (B2/ C1/C2) level Knowledge and Skill Requirements: Core Skills:[Good to have] Knowledge in Utilities industry with core expertise in Transmission & Distribution including Grid Operations, Field Operations, Smart Grids and AMI Ability to assess Value Potential of a T&D transformation program and ability to architect the value proposal Blend of Utilities Industry and Consulting (and Technology if possible) Exposure to International Utilities clients (including onshore client facing consulting work experience) Exposure to innovation - IoT, Cyber Security, Digital, Advanced Analytics, Mobility, Distributed Energy etc. Process Transformation:Involves defining key performance indicators and associated work practices and collecting, managing and reporting monthly/quarterly on regional status. Deep Process Expertise:Transmission & Distribution, Grid Operations, Smart Grids, Analytics, Process Automation, Field Operations, System Planning, Microgrid Planning and Asset Management Extensive System Exposure:Hands on experience of working with T&D systems especially OSI Soft/ PI/ Tele vent (exp in the following systems - SCADA, EMS, ADMS, OMS, Grid Cyber Security, MDMS, AMR/AMI, DRMS, DERMS and GIS) Sound knowledge of the regulatory intricacies with experience in driving initiatives to meet compliance requirements such as CAPEX plans, grid predictability and grid reliability is preferred Program Management:Involves effectively planning, managing and coordinating multiple projects in a dynamic environment with numerous and complex stakeholder groups and execute on-time and on budget Programme management experience and track record of successful delivery of large, complex programmes Good knowledge and experience in Digital & System Integration projects Drawing on extensive knowledge and experience across Digital and System Integration projects be able to provide insightful, deal-relevant points of view and recommendations based on robust analysis Strong writing skills and experience of producing high calibre reports, papers, presentations and thought leadership Active role in the identification of opportunities by farming existing relationships and growing new networks Change Management:Involves coaching and/or training personnel Ability to work independently with minimal supervision and lead global distributed teams Good understanding of Utilities Retail business processes in mature markets Functional experience in large CIS/CRM implementation projects. Good understanding of the Utilities Retail application landscape.

All Levels Utilities T&D Join our team in Strategy consulting to find endless opportunities and solve our clients toughest" challenges, as you work with exceptional people, the latest tech and leading companies across industries. Practice: Utilities , Industry Consulting, Capability Network I Areas of Work: T &D | Level: Consultant | Location: Gurgaon, Mumbai, Bangalore , Pune, Hyderabad | Years of Exp: 1 - 5 years Explore an Exciting Career at Accenture Are you an outcome-oriented problem solver? Do you enjoy working on transformation strategies for global clients? Does working in an inclusive and collaborative environment spark your interest? Then, is the right place for you to explore limitless possibilities. Job Summary : To bring industry knowledge, process expertise , world class capabilities, innovation and cutting-edge technology to our clients in the Utilities industry to deliver business value . To work with leading Utilities clients, maj or customers and suppliers to develop and execute global strategies, manage complex change initiatives and integrate solutions to meet changing business challenges Utilize Utilities retail and customer service process understanding and experience in customer solutions (Customer Information System and CRM) to design, implement and deliver enhanced capabilities for Utilities Clients. Lead and support large CIS implementation projects in functional capacity , leveraging Utilities domain knowledge and tool experience. Work requires travel to client site for project work across geographies Key Responsibilities: Functional Expertise:Transmission & Distribution (T&D), Retail, Smart Grids, AMI, Grid Operations, Field Operations, System Planning, Asset Management, Enterprise Transformation, Analytics, OT cybersecurity Experience in T&D Systems especially in Schneider, ABB, OSIsoft / OSI Pi / Televent W ork independently on defining solution for complex projects or contribute to solution of a program S pecialize d in a technology/domain/functional competency area and prepare a road map for the competency/ T&D industry segment in form of competitive service offerings G et involved in practice reusable component inventory and knowledge management. G et involved in assignments in large programs, help in defining business and technological solutions which help customer design and implement new business processes and organization capabilities. Program manage ment of large, complex business programmes to deliver digitally enabled solutions Drive Business Readiness and Deployment activities for region(s) Identify opportunities by farming existing relationships and growing new networks Draw on extensive knowledge and experience across System Integration projects to provide insightful, deal-relevant points of view and recommendations based on robust analysis To harness extensive knowledge combined with an integrated suite of methods, people and assets to deliver sustainable long-term solutions To provide executives and their teams with the necessary strategies and tools to position their organizations for high performance Ability to lead the team from thought leadership, solutioning and demand management perspective (the incumbent will be responsible for the utilization of the team) Apply specific experience and knowledge of Utilities Retail processes to building better customer solutions. Conduct functional solution workshops with clients and identify requirements in the areas of Utility billing, payments, meter reads and credit and collections. Relationships: Reports to: Resources- Sr. Management and/or Client Leads Supervises: A global team spread across various nodes External Relationships: Clients, Third party vendors, suppliers, agencies Qualifications: Education: BE/MTech [Electrical Engg ], MBA (Tier 1) -Not Mandatory , Relevant accreditation for Utilities industry Technical certifications : Would be advantageous , not mandatory: IS Utilities, SAP Certification (Would be an advantage) SAP ISU CRM / Oracle CC&B related experience IBM Maximo Asse t Management SCADA Certification Siemens/ABB/Honeywell/Schneider etc. (Would be an advantage) Experience of Python, R etc. would be an advantage ICS Security Certification would be an advantage Work Experience: 1 + years of experience of working in Retail Utilities Customer Solutions (CIS/CRM) or Grid Operations with knowledge of operational technology systems ( any of following systems - SCADA, EMS, A DMS, OMS, Grid Cyber Security, MDMS, AMR/AMI, DRMS , DERMS and GIS ) and some experience in Field Operations, Planning and Management with exposure to areas such as application of Analytics, Mobility and Cloud technologies in Field Operations, System Planning, Microgrid Planning, Asset Management, Predictive Analytics and Reliability Centered Maintenance 1 + years of experience in Utilities industry Work Requirements: Extensive travel depending on geographical span Language Requirements : English (Mandatory) German ( Mandotory ) Required B1 and above (B2/ C1/C2) level Qualifications Knowledge and Skill Requirements: Core Skills: [Good to have] K nowledge in Utilities industry with core expertise in Transmission & Distribution including Grid Operations, Field Operations, Smart Grids and AMI Ability to assess Value Potential of a T&D transformation program and ability to architect the value proposal Blend of Utilities Industry and Consulting (and Technology if possible) Exposure to International Utilities clients (including onshore client facing consulting work experience) Exposure to innovation - IoT, Cyber Security, Digital, Advanced Analytics, Mobility, Distributed Energy etc. Process Transformation:Involves defining key performance indicators and associated work practices and collecting, managing and reporting monthly/quarterly on regional status. Deep Process Expertise:Transmission & Distribution, Grid Operations, Smart Grids, Analytics, Process Automation, Field Operations, System Planning, Microgrid Planning and Asset Management Extensive System Exposure:H ands on experience of working with T&D systems especially OSI Soft/ PI/ Tele vent ( exp in the following systems - SCADA, EMS, A DMS, OMS, Grid Cyber Security, MDMS, AMR/AMI, DRMS, DERMS and GIS) Sound knowledge of the regulatory intricacies with experience in driving initiatives to meet compliance requirements such as CAPEX plans, grid predictability and grid reliability is preferred Program Management:Involves effectively planning, managing and coordinating multiple projects in a dynamic environment with numerous and complex stakeholder groups and execute on-time and on budget Programme management experience and track record of successful delivery of large, complex programmes Good knowledge and experience in Digital & System Integration projects Drawing on extensive knowledge and experience across Digital and System Integration projects be able to provide insightful, deal-relevant points of view and recommendations based on robust analysis Strong writing skills and experience of producing high calibre reports, papers, presentations and thought leadership Active role in the identification of opportunities by farming existing relationships and growing new networks Change Management:Involves coaching and/or training personnel Ability to work independently with minimal supervision and lead global distributed teams Good understanding of Utilities Retail business processes in mature markets Functional experience in large CIS/CRM implementation projects. Good understanding of the Utilities Retail application landscape .

HIS OPERATIONS - EXECUTIVE JOB LOCATION: Delhi NCR/ Meerut JOB TYPE: Full Time ROLES & RESPONSIBILITIES: 1. Handle incoming and outgoing customer calls professionally and efficiently. 2. Resolve client queries related to NuvertOS HMS software and services. 3. Provide guidance and troubleshooting support to customers. 4. Maintain accurate records of customer interactions and issues. 5. Collaborate with internal teams to ensure quick resolution of customer concerns. 6. Follow up with customers to ensure satisfaction and issue resolution. 7. Maintain a positive and professional attitude while dealing with clients. ACADEMIC & TECHNICAL REQUIREMENTS: 1. Education: Any degree or equivalent qualification. 2. Experience: Prior experience in customer support is a plus but not mandatory. 3. Skills: 1. Excellent verbal and written communication skills. 2. Strong problem-solving and active listening abilities. 3. Ability to handle customer concerns with patience and professionalism. 4. Basic computer skills and familiarity with CRM software is a plus. 4. Availability: Full-time role with flexible working hours. SALARY & PERKS: Rs. 2.5 - 4 LPA CONTACT INFORMATION: +91 9220606376, Email: info@nuvertos.com

HIS OPERATIONS - EXECUTIVE JOB LOCATION: Agra/ Kanpur/ Moradabad JOB TYPE: Full Time ROLES & RESPONSIBILITIES: 1. Handle incoming and outgoing customer calls professionally and efficiently. 2. Resolve client queries related to NuvertOS HMS software and services. 3. Provide guidance and troubleshooting support to customers. 4. Maintain accurate records of customer interactions and issues. 5. Collaborate with internal teams to ensure quick resolution of customer concerns. 6. Follow up with customers to ensure satisfaction and issue resolution. 7. Maintain a positive and professional attitude while dealing with clients. ACADEMIC & TECHNICAL REQUIREMENTS: 1. Education: Any degree or equivalent qualification. 2. Experience: Prior experience in customer support is a plus but not mandatory. 3. Skills: 1. Excellent verbal and written communication skills. 2. Strong problem-solving and active listening abilities. 3. Ability to handle customer concerns with patience and professionalism. 4. Basic computer skills and familiarity with CRM software is a plus. 4. Availability: Full-time role with flexible working hours. SALARY & PERKS: Rs. 2.5 - 4 LPA CONTACT INFORMATION: +91 9220606376, Email: info@nuvertos.com

Survey Planning and Execution: Plan, organize, and execute various types of surveys, including land, boundary, topographic, and construction surveys. Utilize advanced surveying equipment such as GPS, total stations, and other surveying instruments to conduct accurate measurements. Data Collection and Analysis: Collect precise field data, measurements, and observations according to project specifications and requirements. Analyze survey data to create detailed maps, charts, and reports that support project deliverables. Mapping and Drafting: Prepare survey drawings, maps, and digital models using CAD (Computer-Aided Design) software. Ensure that all mapping and drafting tasks are completed with a high level of accuracy and attention to detail. Legal Compliance and Documentation: Ensure all survey activities comply with local legal requirements, industry regulations, and relevant standards. Prepare and submit survey reports, legal descriptions, and other necessary documentation to obtain regulatory approvals and permits. Interaction and Communication: Communicate survey results, findings, and technical recommendations clearly to clients, project teams, and other stakeholders. Address client inquiries, provide expert advice, and maintain positive client relationships throughout the project lifecycle. Fieldwork Management: Supervise and coordinate survey crews during field operations to ensure efficient, safe, and accurate data collection. Monitor the condition and calibration of surveying equipment to maintain reliability and precision. Health and Safety Compliance: Adhere to all health and safety protocols and guidelines during field surveys and operations to ensure a safe working environment. Promote safety awareness among team members and ensure compliance with all safety regulations. Food and Lodging during Extended Deputation: In cases where the surveyor is deputed to a location for a period of 3 months or more, the surveyor will be responsible for their own food and lodging expenses. The company will not provide food or lodging during such deputations. ",

HIS OPERATIONS - EXECUTIVE JOB LOCATION: Gorakhpur/ Lucknow/ Varanasi JOB TYPE: Full Time ROLES & RESPONSIBILITIES: 1. Handle incoming and outgoing customer calls professionally and efficiently. 2. Resolve client queries related to NuvertOS HMS software and services. 3. Provide guidance and troubleshooting support to customers. 4. Maintain accurate records of customer interactions and issues. 5. Collaborate with internal teams to ensure quick resolution of customer concerns. 6. Follow up with customers to ensure satisfaction and issue resolution. 7. Maintain a positive and professional attitude while dealing with clients. ACADEMIC & TECHNICAL REQUIREMENTS: 1. Education: Any degree or equivalent qualification. 2. Experience: Prior experience in customer support is a plus but not mandatory. 3. Skills: 1. Excellent verbal and written communication skills. 2. Strong problem-solving and active listening abilities. 3. Ability to handle customer concerns with patience and professionalism. 4. Basic computer skills and familiarity with CRM software is a plus. 4. Availability: Full-time role with flexible working hours. SALARY & PERKS: Rs. 2.5 - 4 LPA CONTACT INFORMATION: +91 9220606376, Email: info@nuvertos.com

We are looking for a dedicated Invoice Processor and Auditor to join our Field Operations team in Mumbai. The ideal candidate is detail-oriented, efficient, and ready to manage our invoicing needs seamlessly. This role involves handling the entire invoice processing cycle, ensuring accurate and timely recording of financial transactions, and maintaining adherence to established policies and procedures. Principal Responsibilities: Invoice Verification: Verify the accuracy and completeness of invoices received from external entities (EIs) and vendors by cross-checking details with our internal systems. Incentives and Bonus: Ensure that incentives and bonuses are accurately calculated and processed on time. Data entry: Perform accurate and prompt data entry to organize and process invoices efficiently, ensuring meticulous attention to detail. Coding and classification: Assign appropriate business cost centre (BCC) codes, product codes, invoice numbers, or other relevant identifiers for accurate and easy retrieval of information. Approval and authorization: Route invoices to the appropriate individual for review and obtain necessary approvals within an established timeline. Discrepancy resolution: Identify and resolve discrepancies such as incorrect amounts or missing information by coordinating with relevant parties, including payments, approvers, EIs, and vendors. Query Handling: Manage and address all queries from payments, EIs, vendors, and EI managers effectively. Audit: Contribute to the development of a robust audit plan in compliance with applicable standards and policies. Review the adequacy of internal controls and conduct post-audit follow-ups to ensure identified issues are addressed and recommendations are implemented. Professional Attributes: Proficiency in problem-solving, critical thinking, and attention to detail. Ability to independently manage and engage with various internal stakeholders. Exceptional communication skills, both written and verbal. Collaborative team player. Qualifications/ skills Bachelor s degrees in finance/ Chartered Accountant , or a related field, or equivalent work experience with financial acumen, strong business orientation, and strategic mindset. MBA or master s degree preferred. 2-5 year of experience in the field managing invoicing processes and Auditing is preferable OR Chartered Accountant, with a basic understanding of financial products Advanced proficiency with Excel, and Word and experience / willingness to learn support software, including CRM systems and content management, Salesforce etc. Team-oriented, collaborative, and outcome-driven, with an unwavering commitment to exceptional client service and doing the right thing.

We are looking for a dedicated Deployment Manager to lead the on-ground execution of our Ocean Farming / Aquaculture project in Ramanathapuram District. The ideal candidate must be a Tamil native speaker with strong community mobilization skills, particularly within fishermen and fisherwomen communities. This role requires hands-on fieldwork, stakeholder coordination, project planning, and adaptability to climate and technical changes to ensure the projects success. Responsibilities Community Mobilization: Engage and mobilize fishermen and fisherwomen for project activities. Stakeholder Coordination: Work with SHG leaders, village heads, and government officials to gain support and ensure smooth implementation. Field Operations Management: Oversee field staff, plan activities according to the project timeline, and troubleshoot challenges. Project Planning Adaptation: Develop work plans and adapt strategies based on climatic conditions and technical requirements. Communication Documentation: Maintain clear communication with local communities, the project team, and officials. Document field activities, progress reports, and key learnings. Technology Data Handling: Use basic digital tools (smartphones, online reporting, GPS, WhatsApp, email) for documentation, communication, and project tracking. Regional Engagement: Actively work in villages from Olaikuda to Damodarapattinam* to strengthen participation and impact. Language: Fluency in Tamil is mandatory; basic English communication is an advantage. Experience: Prior experience in fisheries, aquaculture, or community development projects is preferred. Community Engagement: Strong skills in mobilizing fisher communities and working with SHGs or local governance structures. Project Management: Ability to plan, execute, and adapt strategies based on changing field conditions. Technology Skills: Basic digital literacy ability to use smartphones, online reporting tools, and simple data entry platforms. Adaptability: Willingness to work in challenging field conditions and adapt to climate and technical changes. Local Residency: Must be willing to work locally within Ramanathapuram District. Required Skills Qualifications: Language: Fluency in Tamil is mandatory; basic English communication is an advantage. Experience: Prior experience in fisheries, aquaculture, or community development projects is preferred. Community Engagement: Strong skills in mobilizing fisher communities and working with SHGs or local governance structures. Project Management: Ability to plan, execute, and adapt strategies based on changing field conditions. Technology Skills: Basic digital literacy ability to use smartphones, online reporting tools, and simple data entry platforms. Adaptability: Willingness to work in challenging field conditions and adapt to climate and technical changes. Local Residency: Must be willing to work locally within Ramanathapuram District. Preferred Qualifications: Experience in fisheries-related work or rural development projects*. Familiarity with government schemes and support programs related to aquaculture. Strong leadership, problem-solving, and adaptability skills. Preferred Qualifications: Experience in fisheries-related work or rural development projects*. Familiarity with government schemes and support programs related to aquaculture. Strong leadership, problem-solving, and adaptability skills.

About the Role: We are seeking a Data Collection Program Manager to lead and execute large-scale data collection programs across multiple modalities including audio, image, video, LiDAR, text, and sensor data. This individual will work cross-functionally with operations, product, engineering, field teams, and external vendors to manage complex data pipelines that power machine learning models and AI systems. You will be responsible for driving high-quality data collection initiatives globally, ensuring alignment with technical specs, legal requirements, and program timelines. What You Will Do Program Ownership: Manage end to end lifecycle of multimodal data collection projects from planning and scoping to execution, QA, and delivery. Cross-functional coordination: Collaborate with hardware, engineering, product, legal, and business development teams to define and execute data collection strategies. Modality Expertise: Oversee collections across various data types, including but not limited to: Audio (voice, call center) Image & Video (POI, in-cabin, warehouse) Sensor (LiDAR, dashcam) Specialised (medical) Solutioning : Determine the solution for each collection use case to optimize operational costs Field Operations: Set up and manage logistics for in-field data capture, including hardware setup, staffing, and environment controls. Vendor & Earner Management: Engage and manage crowdsourced resources, independent contractors, and third-party vendors. Compliance & Quality: Ensure adherence to data specs (e.g., GDPR, HIPAA, audio quality, annotation formats), run audits, and drive iterative improvements. Tooling & Workflows: Define and improve workflows using internal and external tools for collection, labeling, and validation. Reporting: Own program metrics, risk assessments, and executive reporting. What You Will Need 7+ years of experience in program management, data collection, or AI/ML data pipelines. Strong familiarity with multimodal data types and collection challenges. Experience with field ops, vendor management, or crowdsourcing platforms Excellent organizational skills and attention to detail. Strong communication skills across technical and non-technical stakeholders. Experience working in ambiguous, fast-paced environments and managing multiple stakeholders. Preferred Qualifications Bonus: Familiarity with compliance frameworks like GDPR, HIPAA, or IT Act

Role & responsibilities Position : Partner Manager Location : Bangalore Role Summary : As a Partner Manager, you will be responsible for establishing and maintaining strong relationships with our service partners, fostering growth opportunities, and ensuring excellent service delivery. Partner success should be the core objective of partner manager Responsibilities: Develop and nurture relationships with service partners. Act as the main point of contact for partners, addressing inquiries, resolving issues and ensuring satisfaction. Visit partner locations frequently for partner audits Monitor service delivery metrics and ensure partners meet agreed-upon service levels and quality standards. Track timely return of inventory by the partners Conduct regular performance reviews and provide feedback to partners to drive continuous improvement Implement corrective actions when service levels are not met Ensure adequate manpower is available with partner to achieve service delivery plan Work closely with partners to create new opportunity by assigning new projects to them and ensure they achieve profitability Qualification: 5+ Year of experience in Field operations in IT hardware support. Team handling experience.

Roles and Responsibilities I. He will physically visit the properties assigned to complete property onboarding, tenant search, tenant move in/out II. Physically visit to monitor the maintenance work performed by vendors. Ensure quality delivery III. Prepare inspection reports of the property using Housewise App. IV. Ensure that the tenants of high quality are found within timelines and that the property does not remain vacant. V. He will manage the operations with efficiency and be expected to work independently and without oversight. VI. Be able to work with different but ever changing priorities as per instructions from managers. Desired Candidate Profile Desirable but not mandatory 2 - 10 years of experience working in an operations role. I.Experience in managing operations in logistics/fulfillment/service delivery/supply chain/banking/financial/e-commerce/telecom/manufacturing domain will be preferred. II.Candidate should be good in communication skills. II.Candidate must be comfortable with travelling within the city and should own a two- wheeler. IV.Ability to multi-task and work in a high-pressure environment. V.Candidate should be available for full-time. No part-timers will be considered. VI.Result-oriented with a high sense of ownership. VII.Superior analytical skills, with demonstrated ability to dive in and quickly understand root cause and identify scalable solutions. VIII.High attention to detail and proven ability to manage multiple, competing priorities simultaneously. Perks and Benefits Rs. 18000-20000 per month +Incentives + Medical insurance Interested candidate kindly contact Minal 9650326302 hr@housewise.in

Responsibilities: * Generate leads through field marketing activities * Close deals with customers * Meet sales targets consistently * Collaborate with cross-functional teams on campaigns * Manage territory sales in assigned region Sales incentives

Position Overview The Junior Analyst will acquire subject matter expertise on Optimum s products and work as a liaison between Optimum s account managers and the solutions delivery teams. This role will have key participation in the implementation of products for new accounts as well as the development of new features in various product lines across our network development solutions. The responsibility will span Optimum s global accounts. The job will be based in Noida, India. Key Responsibilities Acquire a deep understanding of the assigned Optimum product line. Work closely with our account managers in understanding feature requests and analyzing the impact on existing features. Develop requirement specifications and acceptance tests for customer-specific features and functionality, including dashboards, reports, and other business requirements. Coordinate with the engineering teams on new system functionality. Test new features and reports before & after system deployments. Support customer implementations of products by updating configurations, creating ad-hoc reports, providing guidance to users etc. Create documentation for users to help them effectively use Optimum s solutions. Our systems are used by Corporate, Field and Dealer users. Analyze user actions and generate metrics on product usage, use the metrics to identify user training needs or propose new features in the product lines. Desired qualifications and experience Bachelor s degree in any stream with experience in: Collaborating with customer-facing and technical teams, analyzing impact of changes and new features; and creating requirement specifications. Creating test cases for documented requirements and conducting testing to validate developed features. Work experience of 1-2 years with at least 0.5 years as a business analyst. Excellent verbal and written English language skills. Experience working with the agile and waterfall lifecycles and understanding how a business analyst can participate effectively in the process. Automotive industry experience will be beneficial. Must be proficient in MS Office tools like Word, Excel, and PowerPoint.

Location: Mumbai, Maharashtra, India Job ID: 81334 Join us as a Senior Executive / Assistant Manager - Product Quality Your main responsibilities Key responsibilities include: Investigate electronics components failures, Lead Root Cause Analysis and define Corrective and Preventive Actions. Review product specifications, circuit diagrams, PCBA schematics, earthing & grounding requirements, technical documentation to verify Quality Requirements. Resolving product quality related concerns through close collaboration with R&D, Supply Chain Quality, Industrialization, Product Development, Field Technical Support and Field operations team. Conducting Field trials and validation of New Product Development. Perform Claim Analysis with focus to reduce Claims Per Thousand Units (CPTU). Preparation and release of Quality Toolbox Talk (QTBT) & Quality Bulletins. What you bring Expertise - Desired experience in Quality areas for at least 5 years. Knowledge and Skills - Desired elevator products and processes knowledge, Strong understanding of electrical circuits, earthing systems, good Problem Solving and Analytical skills Education - Bachelors in Electronics / Engineering What s in it for you? Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day. Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

Identify the Top financial /General Insurance/Health Insurance distributors in the assigned territory from the competition Pitch Max-Life Agency Career Opportunity through Career Seminars / Presentations / Meetings Understand the Top Advisor/ Business Associate value proposition, onboarding process and regulations related to the same Hiring and Onboarding of Top Advisors and Business Associates post conducting Career seminars and Presentation and meet the defined Recruitment plan Drive sales from the team of Top Advisors / Business Associates and Financial distributors to meet the defined sales plans. Maintain Quality of sales by ensuring the Persistency standards of the channel Adherence to the desired input behaviors to drive Sales and Recruitment Periodically Train & Develop advisors for new product launches and communicating any changes in company guidelines / policies. Managing field operations by coordinating with Operations and DSDO for sales and Recruitment. MEASURES OF SUCCESS Hiring and driving activation of Top Advisors/Financial Distributors from competition Career Seminars / Meetings with Top Advisors/ Financial Distributors Meeting Sales and Recruitment Plan consistently Persistency Advisor Productivity & Retention Adhering to Input behaviors KEY RELATIONSHIPS Circle Head -Elite Vertical Ops Team (CET and DSDO) Training and Development Human Resources KNOWLEDGE/SKILLS/ABILITIES Strong relationship building capability Go-getter attitude Result orientation Passionate towards Sales DESIRED QUALIFICATION AND EXPERIENCE Graduate with 5+ years of experience, at least 3 years experience in insurance sector Proven record of leading Front-Line Sales in Financial Services, preferably in Insurance Should have similar market exposure and experience in process driven, quality sales organizations Familiarity with skills in recruitment, driving sales and activation ORG CHART CEO DMD Head Agency Regional Manager / CVP & Head - Elite Vertical (dotted line) Circle Head - Elite Vertical ADM Elite Vertical

Req ID: 311854 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sales Operations Strategic Advisor to join our team in Bangalore, Karnataka (IN-KA), India (IN). We are currently seeking a Sr. Advisor for Sales Operations to join our team in Bangalore, India. NTT DATA?Services currently seeks A?Sr. Advisor for Sales Operations?to?join our team in Bangalore, India The Sr. Advisor for Sales?Operations?will oversee the business processes and?sales?structure of an organization. Will develop?sales?strategies and initiatives required to drive?sales?at NTT Data. Will work to ensure visibility and analysis of key pipeline metrics across the entire customer lifecycle including sales forecasting methodology, sales, and customer management activities. The role is a key partner to the entire business development team and will be involved in the coordination, planning and execution of yearly sales plan and stewardship of reporting tools. In addition, this role will be the primary leader between sales and operations, focusing on process enhancements and project management. Will be responsible for Implementing sales analytics and business intelligence to enable the sales organization insight into consulting impact on opportunity development. Key Responsibilities Assist sales leadership with sales strategy and planning, and sales forecasting Own, manage and run sales forecasting process as well as budget planning and tracking Service as Sales liaison/representative to other functional areas within the organization Demonstrate personal accountability by building ownership for key initiatives Maintain high levels of execution through efficient route sales, customer orders/productivity attainment, analysis and effective staffing Develop the organization by managing performance and developing individual capability Set Sales priorities by using functional knowledge and business information Make critical decisions to achieve positive results with customers and employees Communicate business results and execute initiatives Implement sales analytics, market insights, and business intelligence to enable the sales organization insight into consulting impact on opportunity development. Actively participate in preparing monthly & quarterly business reviews with leadership. Perform ad hoc analysis and support for major sales initiatives and programs. Create consulting sales dashboards, PPT presentations, and other collateral to communicate results to all levels of the organization. Partner with Field Operations to support management & financial reporting with particular focus on achievement of company goals through analysis of metrics Planning as well as metrics and reporting- those tend to go hand in hand Lead annual planning, strategy and execution alignment Manage sales data and ensure its efficient use throughout the organization Ownership of data and information from Pipeline to Executive Dashboard ? Basic requirements are Bachelor’s Degree 7+ years’ experience in sales operations 7+ years’ experience in BI and analytics Expert level Excel and salesforce.com hands on experience 7+ years’ experience handling and resolving complex multi-functional issues Strategic financial planning around sales capacity Sales productivity BI Analytics Revenue conversion Product mix Open to minimal travel About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Sales Operations, Consulting, Business Intelligence, Route Sales, Sales, Technology

Work Outline: Managing Key accounts of various stakeholders involved in each last-mile transaction (Interiors, contractors, & Customers) - at any point in time, managing 100s of WhatsApp groups throughout the lifecycle of the customer Coordinating with ops, marketing, and the technical team for timely product delivery, service, and collections Ensuring end-customer satisfaction by delivering high-quality service & convenience. Regular site visits to understand the pulse of each site transaction & preempting any problems. Ensuring Mistris & labourers are happy & satisfied. Ensuring the execution of randomized customer delight programs by understanding the reference possibility and volume. Collecting videos after site completion, on feedback, promptly & in the format as directed by the company. Must-haves: A bachelor's / Diploma degree + Have at least 1-2 Years of working experience. (MBA a plus) Background in hospitality would be considered. Proficiency in Google Suite - including Sheets and Docs. + Excellent hold in English and Hindi. (Speaking + Writing) An experience in the MIS Department for a Building material company. (Cement, paints & similar mix chemicals/ cementitious products are a plus ) Why Join Us ? - High Growth ( Company is in the hyper-growth phase, if there is the right intent, learning will be explosive ) High levels of ownership, autonomy & freedom Meritocratic culture Access to the Founding team in the flat hierarchy (ex IIT, IVY league dropouts,& advisors who were top executives in top Indian companies - UltraTech, JSW, etc.) Work-perks: We believe in wealth creation. ESOPs are guaranteed. Half-yearly appraisals Monthly salary or incentive can be increased up to 2x in 6 months, based on learning, growth, and performance. Skill development Stipend ( Workshops/ Courses/ Books ) - 100% covered. We are adventurous. Sporting events, Hiking, and GoKarts will be in the quite often bucket.” Whereas Scuba diving, Trekking, or Yoga-retreats on completion of a particular milestone. Who should apply: Learning attitude & inherently curious individuals. Should be grounded & hands-on. Compassionate & Empathetic human being Should value excellence & have a warrior spirit.

Preferred candidate profile Team handling Basic Knowledge of Excel & Presentation Skills Willing to Travel minimum 10-15 Square KMs for field Visit & Customer Escalation based on the Needs. Two wheeler to travel in market Intent to work in a field role Qualification : Any graduation Age less than 34 years. 6 days Working. Petrol Allowance given Separately Function: DTH What you will do: Functional Responsibilities: • Strengthen the distribution and sales network by increasing the DTH Selling Outlets to the organizational expectation numbers in the assigned territory. • Ensure availability of recharge so that existing customers are adequately serviced • Understand the market demographics and drive sales strategy according to customer segments • Drive the basic distribution & hygiene parameters such as DTH Active Outlets, effective coverage and transacting outlets • Ensure brand visibility through organized merchandising activities • Ensure compliance to policy and processes by the Installation Engineers and ensure customer SLA are met • Handholding the team responsible for installing, servicing and repairing structures and major components; instruct them on correct installation processes • Ensure closure of Service Request loops & intervene and handle complaints in case of escalations. Escalate critical issues if required. • Plan field visits to gather & analyze competitor data on quality of services provided • Ensure maintenance of adequate inventory level of installation equipment for contingencies • Upselling of products and service packs to customers. Organizational Responsibilities • Effectively engage in partner appointment & partner management and control attrition & ROI • Fostering the relationship with sales & service distributors in the assigned territory • Analyze customer feedback forms & highlight areas of improvement and suggest interventions/initiatives • Develop timely Market Intelligence reports, detailing the changing customer trends and competitors performance • Effectively perform handholding & implement on the job training programs for Retailers and Field Sales Executives (FSE) What you need to have: Skills • Analytical skills • Consultation, facilitation, negotiation and selling skills • Enterprising & Entrepreneurial skills • Leadership and people management skills • Basic computer literacy – MS Office: Excel, Outlook • Appropriate management of escalations • Ensure timely resolutions of issues • Partner management skills • Upselling skills Attributes • Ability to ensure excellence in execution • Ability to collaborate and work with large teams • Problem Solving ability Purpose of the Job: An opportunity to be at the frontline of the business and take charge of an entire territory with the responsibility of driving sales and end-to-end customer service. The focus will be on Increasing the Customer Market Share, Revenue Market Share and execute the entire Go-To-Market (GTM) strategy in the DTH business by leveraging the vast distribution network. On the customer front, manage service centers, inventories, after-sales service to ensure timely resolution of customer escalations. Implement the “Serve to Sell” to enhance business for DTH. Please do kindly share your resume to a_p.s.sanjunivasini@airtel.com or WhatsApp to 8867950353

We are seeking a highly motivated and intent-driven Field Operations Executive to join our team. The ideal candidate will take full ownership of driving walk-ins by identifying the right sources and high-potential areas, executing targeted local marketing activities, and exploring innovative ways to automate and streamline ground operations. Key Responsibilities: Identify high-footfall zones and potential target areas for outreach. Onboard and trainee professional partners for the new business line Drive local partnerships and collaborations to boost visibility and walk-ins. Execute on-ground campaigns and monitor their effectiveness. Explore automation and operational efficiency Track performance metrics and continuously optimize efforts. What Were Looking For: Min 6 months to 3 yrs experience in onground / field operations or sales Strong sense of ownership and accountability. Excellent communication and negotiation skills. Ability to work independently and deliver results in a fast-paced environment. Previous experience in field operations, field sales, or local outreach is a plus.

JD for the profile of Factory/ Floor Supervisor About Rico: Established in 1965, RICO was the first company to introduce mixer grinders in India. Run by a family of engineers, RICO has expanded from a small workshop with 4 employees to an organization with over 200 employees & over 3,000 retail outlets & service centres network spread all over the length & breadth of the World. A pioneer in the home appliance industry, RICO has become a benchmark for its quality & its performance. With RICO's engineering expertise, specially designed home & kitchen products have been introduced exclusively to cater to the toughest requirements. Rico now sells more than 52 different product categories in its range. Rico products are now sold in 13 countries in the world & is a very well-respected brand in the home & kitchen appliances segment. Company Address: Office - 8th Floor, Sapphire Building, S.V.Road, Khar West, Two minutes from Khar station, MUMBAI, Maharashtra, India. Job Location: Office - Rico Appliances Pvt Ltd Godown Area, 55 Feet Road, Old Pabhat Road Near Chamba Shimla/Jhelum transport, Village:- Pabhat Zirakpur Dist. Mohali , PUNJAB. Website: http://www.rico.in Contact details: careers.rico@gmail.com JD for the profile of Factory/ Floor Supervisor Conduct regular field visits to inspect ongoing work to ensure adherence to quality standards. Monitor compliance with company SOPs, safety norms, and quality parameters at the field level. Train and guide field staff and technicians on quality expectations and procedures. Prepare quality audit checklists and conduct periodic inspections of field activities. Document quality checks and maintain accurate records of findings and actions taken. Escalate serious quality breaches and suggest improvements to processes or materials. Should be able to handle the factory workers and their productivity. Quality Check and Quality inspection knowledge for Home Appliances Desired Candidate Qualifications & Skills Required: Educational Qualifications - BE / B-Tech Electrical or Electronics Experience - 5-10 years in Home Appliances Industry with Field Supervisor Experience Preferred candidate should has worked in Home Appliances Industry. Factory Worker handling Experience Computer skills Basic Excel Skills. Must have strong follow up skills and management skills. Perks and Benefits In addition to the salary, a performance Linked incentive amount will also be given every quarter All perks like Bonus + PF +Gratuity etc will be given Will be working at our Zirakpur Office Job Location Zirakpur (Punjab) Salary Range 40k -50k (Depends on the candidate) Contact details: careers.rico@gmail.com Mobile - 8879444889