32 Field Management Jobs - Page 2

Your main responsibilities The Field Technician creates operational added value through the execution of the installation process with defined installation methods and tools to achieve the target performances in terms of quality, safety, efficiency and customer satisfaction. Key responsibilities include: Execute the installation of new and modernized units applying the methods established by Schindler ensuring the achievement of performance targets. Perform all works according to Schindler standards, including quality and safety policies. Keep the supervisor informed regarding the progress of work, hours spent and any non-compliance. Stay in communication with the customer and the supervisor to ensure the satisfaction of the customer needs. What you bring For the Field Technician position, Schindler seeks people with: Expertise Desired experience in installations in elevator and escalator industry for at least two years. Knowledge and Skills Desired knowledge in electronics, electricity, mechanics and hydraulics, Basic English Speaking Education ITI in trades such as Fitter & Electrician

Managing and monitoring delinquent account collection for the assigned portfolio and ateam of team managers and team leaders. Managing a team of Team Managers and Team Leaders. Coordinating with Business and collection functions across locations. Appointing, managing & developing collection vendors to ensure collections from delinquent customers. Ensuring call centre activities are supported by robust field management. Preparing MIS reports to provide feedback to seniors, viz. Collection, work flow. Defining the parameters for evaluating and reviewing the pickup activities and implementing corrective actions. Putting vendor management in proper shape to ensure smoother operations. Formulating various processes related to customer services in initial phase and their compliance. Conducting meetings for setting up objectives and designing or streamlining processes to ensure smooth functioning of operations. Ensuring collection strategy execution as per plan and capacity. Maintaining Attrition level. Hygiene Check, Hands on with IT and dialer, Attrition and Leave forecast report audit. Forecasting of the workload on the basis of historic data, trend analysis, market growth, deciding monthly & weekly process targets. Should take care of branch Admin Work and Employee Engagement activity.

Job Purpose To ensure better controllership and DMScollection efficiency and driving the teams to meet the targets along with keeping the motivation high and controlling the attrition To ensure the processes and policies are adhered to in the field Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Managing area level allocations, portfolio, resolutions, revenue & capacity matrix Tracks daily movement of numbers in accordance with DRR and meeting the area level target Monitors target vs achievement, reviews with the RO's regular intervals Conducts regular discussions with RO's on field affairs and guiding them for the priorities and using the collection tools as per the requirements Focus on revenue by driving the penal penetration and penal collection by monitoring the performance drivers periodically Training the DCAs - partner field force /FOS on product and field management to address the continuous volume management Appointing the partners and DCAs on the basis of agreed ACR and capacity metrics and cross verifying the field executives deployment and productivity Report data lead field feedback and market updates to risk. Sampling and scrutinizes suspicious customer activities- brokers or documentation for Identifying fraud, initiates legal action through RCU Coordinates with inter departments issues and get the solutions within TAT Plan, monitor and encourage the vendor performance by using motivational non-monetary tools Evaluate teams weakness and strength and translates the performance to an aspirational level Conducts monthly reviews of collection performance; discusses with ACMs / RO's previous and current months numbers; Plans for final numbers Meets, assesses new agencies DCAs, SMAs, and recommends for hiring after taking in RO views; considers growth of business with existing agencies, DCAs, SMAs, recommends accordingly; recommends termination of contracts of existing agencies, DCAs, SMAs after discussing with RO's, and after providing them adequate opportunity to improve; coordinates with legal and other teams, and with RO's, to ensure agency-related changes are made smoothly Based on future volumes forecasting at the location level, pre-planning of agency business plan Bridging the gap between revenue and cost of collection to make collection unit will be profit center at regional level Shortlists candidates to consider for RO roles; Meets, assesses candidates for open RO positions, recommends for hiring Meets and listens to RO's to understand their challenges and issues - addresses them and escalates other issues as relevant, keeping manager informed of key developments; sets up communication channels to reduce inter-team grievances Builds and maintains relations with peers in Sales & other teams coordinated with; Stays aware of their challenges and conveys own to them Grooming team members to take over the future roles Ensuring engagements with team members at regular intervals and keeping the team highly motivated 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Manpower attrition (on roll & off roll) Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications a)Qualifications- Graduate / MBA b)Work Experience- 3 to 5 years

Job Purpose To ensure better controllership and DMScollection efficiency and driving the teams to meet the targets along with keeping the motivation high and controlling the attrition To ensure the processes and policies are adhered to in the field Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Managing area level allocations, portfolio, resolutions, revenue & capacity matrix Tracks daily movement of numbers in accordance with DRR and meeting the area level target Monitors target vs achievement, reviews with the RO's regular intervals Conducts regular discussions with RO's on field affairs and guiding them for the priorities and using the collection tools as per the requirements Focus on revenue by driving the penal penetration and penal collection by monitoring the performance drivers periodically Training the DCAs - partner field force /FOS on product and field management to address the continuous volume management Appointing the partners and DCAs on the basis of agreed ACR and capacity metrics and cross verifying the field executives deployment and productivity Report data lead field feedback and market updates to risk. Sampling and scrutinizes suspicious customer activities- brokers or documentation for Identifying fraud, initiates legal action through RCU Coordinates with inter departments issues and get the solutions within TAT Plan, monitor and encourage the vendor performance by using motivational non-monetary tools Evaluate teams weakness and strength and translates the performance to an aspirational level Conducts monthly reviews of collection performance; discusses with ACMs / RO's previous and current months numbers; Plans for final numbers Meets, assesses new agencies DCAs, SMAs, and recommends for hiring after taking in RO views; considers growth of business with existing agencies, DCAs, SMAs, recommends accordingly; recommends termination of contracts of existing agencies, DCAs, SMAs after discussing with RO's, and after providing them adequate opportunity to improve; coordinates with legal and other teams, and with RO's, to ensure agency-related changes are made smoothly Based on future volumes forecasting at the location level, pre-planning of agency business plan Bridging the gap between revenue and cost of collection to make collection unit will be profit center at regional level Shortlists candidates to consider for RO roles; Meets, assesses candidates for open RO positions, recommends for hiring Meets and listens to RO's to understand their challenges and issues - addresses them and escalates other issues as relevant, keeping manager informed of key developments; sets up communication channels to reduce inter-team grievances Builds and maintains relations with peers in Sales & other teams coordinated with; Stays aware of their challenges and conveys own to them Grooming team members to take over the future roles Ensuring engagements with team members at regular intervals and keeping the team highly motivated 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Manpower attrition (on roll & off roll) Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications a)Qualifications- Graduate / MBA b)Work Experience- 3 to 5 years

1. Regularly visit customers to provide support (Ensure Digital Screens are running smoothly) 2. Execute all work (repairs, installations, training ) per guidelines Be able and willing to perform emergency call-out services to provide customers with fast and efficient services 3. Responsible for creating Functional and Design Specifications in close cooperation with our customers 4. Maintain technical coordination and a highly responsive service-oriented interface to the customer 5. Coordinate with the Manager of the Field Applications Engineering team to prioritize, set up, perform tests, and provide reports for all applications testing of new and existing products Candidates not having bike or any two wheeler shall not apply

Having experience in Field Supervisor. Experience in team handling. Good Experience in Excel. Evaluate customers skills, needs and build productive long lasting relationships. High motivation and confidence levels are necessary.

Location: A.S. Rao Nagar, Secunderabad, Telangana Industry: Event Management 1. Client Service (Female) Skills Required: Proficiency in Canva & PowerPoint for presentations Strong vendor management skills Fluent in English, Hindi, and Telugu Required Candidate profile 2. Production Experience: Minimum 2 years in on-field production & vendor management