Field Collection Executive

Job Description:- Field Collection Executive

We at Nilachal credit management private limited are looking for an enthusiastic and engaged Field Collection Executive to boost our business with the recovery of outstanding payments from clients. We are looking for a competent Collection Specialist to contact clients and collect outstanding payments. You will struck a balance between maintaining trustful relationships, and ensuring timely payments.

Our Collection Specialist should exhibit professionalism and trustworthiness. You should have excellent communication and negotiation skills, as well as an ability to work independently.

• Payment collection: Collecting payments from customers and businesses
• Loan recovery: Recovering loans from customers
• Debt collection: Collecting debts from customers
• Field work: Performing field work to collect payments
• Collections process: Managing the collections process
• Banking collection: Collecting payments from customers through banking
• Credit collection: Collecting payments from customers through credit
• Negotiating payment terms: Negotiating payment terms with customers
• Updating customer account status: Updating customer account status
• Responding to customer queries: Responding to customer queries

Location - Naharkatiya

FOS Role and Responsibility

• Monitor accounts to identify outstanding debts
• Investigate historical data for each debt or bill
• Find and contact clients to ask about their overdue payments
• Take actions to encourage timely debt payments Process payments and refunds
• Resolve billing and customer credit issues
• Update account status records and collection efforts
• Report on collection activity and accounts receivable status

FOS Requirements and skills

• Knowledge of billing procedures and collection techniques (e.g. skip tracing)
• Familiarity with laws related to debt collection (e.g. FDCPA)
• Working knowledge of MS Office and databases
• Comfortable working with targets
• Patience and ability to manage stress
• Excellent communication skills (written and oral)
• Skilled in negotiation
• Problem-solving skills
• High school diploma; Associate’s/Bachelor’s degree is a pluspoint.

Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

Application Deadline: 20/07/2025
Expected Start Date: 11/07/2025