Field Collection Executive

Key Responsibilities

1. Field Collection and Recovery

• Travel extensively within the assigned territory daily using a personal two-wheeler to visit customers with overdue accounts.
• Negotiate and secure payment from delinquent customers, ensuring the highest ethical standards and company guidelines are followed.
• Educate customers on their account status, contractual obligations, and available payment options.
• Achieve monthly collection targets and minimize the number of accounts advancing to severe delinquency.

2. Documentation and Reporting

• Maintain accurate and detailed records of all collection activities, communications, and payments received in the company's CRM or collection software.
• Prepare and submit daily collection reports to the Collection Manager, detailing fieldwork, collections achieved, and pending follow-ups.
• Verify customer information and update records as necessary.

3. Compliance and Relationship Management

• Ensure all collection activities strictly adhere to local laws and the company's code of conduct.
• Handle customer disputes or complaints professionally, escalating complex issues to the appropriate manager.
• Build and maintain a positive relationship with customers to encourage future cooperation and resolve outstanding debts amicably.

Qualification:

• Required: High School Diploma or Any degree.
• Preferred: Bachelor's degree in Commerce, Finance, or a related field.
• Experience:1 -2year/freshers can also apply
• SALARY : Best in industry

Job Type: Full-time

Work Location: In person