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3.0 years

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Bengaluru, Karnataka, India

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With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications The Role Deliver high-quality customer and partner experience (CPE) through timely response and resolution. Collaborate with global peers, stake holders, account managers, product group to resolve the customer’s issue in the most efficient way. Achieve career growth and professional development through individual and team readiness. Contribute to the efficiency and effectiveness of the business through excellence in execution. Contribute to Microsoft’s objective of growing market share across solutions, workloads, platforms and products. Works closely with the product team on some of the technical design issue and product changes. Represent Microsoft as a trusted advisor to Microsoft customers. Drive some of the team/cluster level projects to improve CPE. Responsibilities Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products and manage relationships with those customers. Manage not only the technically complex problems, but also politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Use advanced troubleshooting skills to analyze problems and workout solutions to meet customer needs; may involve writing code/scripts. Individual and Team Readiness Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently. Act as technical lead, mentor, and role model for a team of engineers; provide direction to others, review solutions and articles, mentoring existing & aspiring Tech leads. Write complex technical articles and sample programs for knowledge base. Partner with Managers on succession planning for Technical Leads for the business on a need basis. Knowledge Sharing Contribution Conduct regular technical triages and case reviews. Consult, collaborate and take escalations when necessary. Lead cross-technology virtual efforts with the product team to assess future needs. Drive the development and management of content for the team. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Effective Communication Manage customer escalations and recognize when to solicit additional help. Participate in highest-level technical discussions with product team to resolve product issues and represent customer segments. Focus is on future need. Demonstrate ability to recover from dissatisfied-customer situations in collaboration with the team manager. Utilize effective verbal/written skills to communicate with customers and peers. Makes effective technical presentations Willing to work in any shift as per business need. Qualifications 3+ years of experience. Foundational concepts of all Office products across all platforms - Windows, Mac and iOS. Operating Systems Concepts - Active Directory, Security, Performance Networking concepts - DNS, protocols, Devices Windows Architecture - Exception Handling, Memory Management concepts NET basic concepts, Web architecture, IIS concepts and configuration Tools - Netmon, Perfmon, Process Monitor, DebugDiag, Process Explorer, VMMap, Fiddler and Charles Advanced troubleshooting skills Concept of MDM and troubleshooting application hang issues on mobile devices Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

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3.0 - 5.0 years

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Hyderabad, Telangana, India

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A technology services client of ours is looking for multiple SharePoint Online Administrator to join them on a Full Time basis. Here are more details about the role, Role: SharePoint Online Administrator Mandatory Skills: Sharepoint Online Admin, One drive Experience : 3-5 years Location: Hyderabad Notice Period: Immediate to 15 days Job Description: Should have strong knowledge on SharePoint Online environment. Should know the different types of Sites used in SharePoint Online. Must have knowledge on SharePoint Online and OneDrive for Business Limitations and Knowns issues. Hands on experience on Metadata, crawled properties, managed properties, Content Types, Workflows, User Profiles and SharePoint Online Search. Must be aware of the latest and deprecated features in Sharepoint online. Should have basic knowledge on DirSync, Azure ADSync, or Azure ADConnect. Must know how Point in time restore works in SharePoint Online. Good Knowledge on retention policy, DLP and E-discovery hold. Need knowledge on OneDrive for Business sync issues. Should have understanding about office 365 groups and Permissions in SharePoint Online. Office 365 Licensing. Should have basic knowledge on Fiddler, Search Query tools and SharePoint Designer If you are interested, Kindly share the updated resume to sushmitha.r@s3staff.com Show more Show less

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0.0 - 10.0 years

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Mumbai, Maharashtra

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202501716 Mumbai, Maharashtra, India Thane, Maharashtra, India Bevorzugt Description Works with Architecture, Development, DevOps and IT Ops teams (Product Team) to identify performance test requirements and SLA’s. Defines PT test plan and approaches Works with the Product Team to define appropriate workflows, scenarios, data and test environment to support the testing. Analyses available resources to understand usage patterns and data sizes and reflect that appropriately in the PT test parameters Works in accordance to the PT best practices, optimal use of test tools, and testing principles Monitors the effectiveness of PT tests and provides recommendations for changes. Conducts performance test; measures, analyzes and evaluates results; establishes benchmarks; and provides summary report/s and recommendation as necessary. Works with the product team in the investigation and resolution of performance related issues and bottlenecks. Participate in defect review process and continue to identify improvements in preventing and early detection of client production issues related to non-functional requirements. Help support and maintain the goal of continuous and regular non-functional test execution and an effective analysis and communication of results. Serve as a champion of non-functional testing and help support the Software Engineering functions through lunch & learn, brown bag sessions, and other learning sessions. Suggest new tools and techniques to improve performance testing efficiency Qualifications knowledge and Experience: A Bachelor's/College Degree would be beneficial and experience in a technology related discipline, such as IT or Engineering or equivalent experience is required 8-10 years of Experience in Performance Testing Experience in creating application performance tests, scripting workflows and creating load test scenarios. Experience of interpreting and analyzing load test results Knowledge and experience in the analysis of application usage data and performance monitoring metrics in Azure application insights. Working knowledge of load balancing, single/multi tenancy, microservices, cloud, and multi-tier web application architectures Knowledge and experience in performance testing categories such as: stress, load, endurance, volume, and scalability testing. Knowledge and experience on tools such as Load Runner, Neoload, JMeter, Git, Fiddler, SQL Server Profiler, Oracle SQL Developer or other profiling and performance tools Experience working with Agile Scrum teams, including those distributed geographically Familiarity with change management systems and processes Knowledge on principles of continuous integration and the Software Development Lifecycle (SDLC). Knowledge on continuous delivery concepts. Analytical, creative, adaptable, resourceful, innovative and imaginative and fun Strong problem-solving skills required, and ability to follow through to completion Customer focused and commitment to best-in-class processes and procedures.

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5.0 - 7.0 years

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Chennai, Tamil Nadu, India

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Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for leading a team of Software Development Engineers in the planning and designing of software and web applications. Manages projects from design to testing, including new programs, enhancements and modifications. Collaborates with Quality Assurance team to conduct testing. Has overall responsibility for developing/administering performance standards for organizational unit. Manages team which may include exempt and non-exempt employees. Provides subject matter guidance to employees as required. Develops processes and procedures to drive department efficiencies and assists in the development and meeting of departmental budget. Job Description Core Responsibilities Collaborate with business analysts to ensure user stores are testable and documented in Azure DevOps Create and execute regression tests including automated tests leveraging Visual Studio, Selenium, and other tools Create and execute test plans using Azure DevOps to validate functionality in custom applications Identify and document bugs using TFS with detailed steps to reproduce defects Test web services using Fiddler or Postman Oversees the planning and designing of software and web applications, including new programs, enhancements and modifications. Provides guidance to Software Engineering team and other departments in identifying product and technical requirements. Serves as primary point of contact and liaison between Software Engineering and other teams. Directs implementation initiatives for new software products and applications. Organizes software update process for existing applications and coordinates the roll-out of software releases. Manages all the deliverables to ensure adherence to deadlines, specifications and budgets. Implements performance metrics and prepares periodic reports. Monitors and tracks project progress and reports findings to leadership team. Ensures all engineers keep current with technological developments within the industry. Monitors and evaluates competitive applications and products. Develops proposals, hardware/software changes and other capital expenditure projects. Manages professional and non-exempt employees, conducting work performance reviews and Ensures work performance is adhering to Company standards. Mentors, trains and develops staff. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees At All Levels Are Expected To Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years Show more Show less

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2.0 years

0 Lacs

Bengaluru, Karnataka, India

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Company Description Insightsoftware is a growing, dynamic software company that helps businesses achieve greater levels of financial intelligence across their organization with our world-class financial reporting solutions. At Insightsoftware, you will learn and grow in a fast-paced, supportive environment that will take your career to the next level. We are looking for future Insighters who can demonstrate teamwork, results orientation, a growth mindset, disciplined execution, and a winning attitude to join our growing team. Job Description We're looking for engineers who love to create elegant, easy-to-use interfaces, and enjoy new JavaScript technologies as they show up every day. Particularly ReactJS. You will help drive our technology selection, and will coach your team on how to use these new technologies effectively in a production platform development environment. We need our engineers to be versatile, display leadership qualities and be enthusiastic to tackle new problems across the full-stack as we continue to push our technology forward. Responsibilities – Design, develop, test, deploy, maintain and improve software Manage individual project priorities, deadlines and deliverables Keep software components loosely coupled as we grow Contribute improvements to our continuous delivery infrastructure Participate in recruiting and mentoring of top engineering talent Drive roadmap execution and enhance customer feedback into the product Develop, collaborate on, and execute Agile development, product scenarios, in order to release high quality software on a regular cadence Proactively assist your team to find and solve development and production software issues through effective collaboration Work with company stakeholders including PM, PO, Customer Facing teams, DevOps, Support to communicate and collaborate on execution Desirable - Contribute to frameworks selection, microservice extraction, and deployment in On-Premise and SAAS scenarios. Experience with troubleshooting, profiling and debugging applications Familiarity with web debugging tools (Chrome development tools, Fiddler etc) is a plus Experience with different databases (ElasticSearch, Impala, HDFS, Mongo etc) is a plus Basic Git command knowledge is a plus Messaging systems (e.g. RabbitMQ, Apache Kafka, Active MQ, AWS SQS, Azure Service Bus, Google Pub/Sub) Cloud solutions (e.g. AWS, Google Cloud Platform, Microsoft Azure) Personal Skills - Strong written and verbal communications skills to collaborate developers, testers, product owners, scrum masters, directors, and executives Experience taking part in the decision-making process in application code design, solution development, code review Strong worth ethic and emotional intelligence including being on time for meetings Ability to work in fast-changing environment and embrace change while still following a greater plan Qualifications Requirements - BS or MS degree in Computer Science or a related field, or equivalent job experience 2-3 years of experience in web application and any experience on building web IDEs and ETL driven web apps Strong knowledge and experience in C#(2+ years) Experience with ReactJS, microservices (2+ years) Experience in CI/CD pipeline Experience with relational databases, hands-on experience with SQL queries Strong experience with several JavaScript frameworks and tools, such as React, Node Strong knowledge in REST APIs Experience with Atlassian suite products such as JIRA, Bitbucket, Confluence Strong knowledge in Computer Science, Computing Theory: Paradigm & Principles (OOP, SOLID) Database theory (RDBMS) Code testing practices Algorithms Data structures Design Patterns Understanding of network interactions: Protocols conventions (e.g. REST, RPC) Authentication and authorization flows, standards and practices (e.g. oAuth, JWT) Additional Information All your information will be kept confidential according to EEO guidelines. ** At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located . ** insightsoftware About Us: Hear From Our Team - InsightSoftware (wistia.com) Background checks are required for employment with insightsoftware, where permitted by country, state/province. At insightsoftware, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. Show more Show less

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0.0 years

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Delhi

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Job requisition ID :: 82378 Date: Jun 11, 2025 Location: Delhi Designation: Assistant Manager Entity: Your potential, unleashed. India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realize your potential amongst cutting edge leaders, and organisations shaping the future of the region, and indeed, the world beyond. At Deloitte, your whole self to work, every day. Combine that with our drive to propel with purpose and you have the perfect playground to collaborate, innovate, grow, and make an impact that matters. Skills Required Must have good technical knowledge on different versions of SharePoint (2013/2016) Installing and Configuring a SharePoint Environment Configure SharePoint farms, Alternate Access Mappings (AAM), Zones and Authentication SharePoint patch management Configure Service Applications (BDC, MMS, UPS, Search etc) Configuring logging, quotas, monitoring levels, health reports, security Managing user accounts, managed accounts and service accounts Monitor and analyse SharePoint environment, generating health, administrative and web analytics reports Identifying and resolving health and performance issues Good understanding of various identity providers such as Azure AD, and configuring using custom claim provider Custom solution deployment on SharePoint Server Installing and Configuring Workflow Manager Installing and Configuring Office Web App Server/Office Online Server Knowledge on Load balancers is added advantage Operating Systems Concepts - Active Directory, Security, Performance Networking concepts - DNS, Protocols, Devices IIS Concepts - Configuration, Architecture, SSL Windows Architecture – Event monitoring, Memory Management concepts .NET basic concepts, Web architecture SQL Server Configuration and Administration – Cluster and Always ON Tools - Netmon, Perfmon, SQL Profiler, Fiddler Advanced troubleshooting skills Experience on Workflow, SharePoint Designer, PowerShell Scripting is added advantage. How you’ll grow Connect for impact Our exceptional team of professionals across the globe are solving some of the world’s most complex business problems, as well as directly supporting our communities, the planet, and each other. Know more in our Global Impact Report and our India Impact Report. Empower to lead You can be a leader irrespective of your career level. Our colleagues are characterised by their ability to inspire, support, and provide opportunities for people to deliver their best and grow both as professionals and human beings. Know more about Deloitte and our One Young World partnership. Inclusion for all At Deloitte, people are valued and respected for who they are and are trusted to add value to their clients, teams and communities in a way that reflects their own unique capabilities. Know more about everyday steps that you can take to be more inclusive. At Deloitte, we believe in the unique skills, attitude and potential each and every one of us brings to the table to make an impact that matters. Drive your career At Deloitte, you are encouraged to take ownership of your career. We recognise there is no one size fits all career path, and global, cross-business mobility and up / re-skilling are all within the range of possibilities to shape a unique and fulfilling career. Know more about Life at Deloitte. Everyone’s welcome… entrust your happiness to us Our workspaces and initiatives are geared towards your 360-degree happiness. This includes specific needs you may have in terms of accessibility, flexibility, safety and security, and caregiving. Here’s a glimpse of things that are in store for you. Interview tips We want job seekers exploring opportunities at Deloitte to feel prepared, confident and comfortable. To help you with your interview, we suggest that you do your research, know some background about the organisation and the business area you’re applying to. Check out recruiting tips from Deloitte professionals.

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0.0 - 9.0 years

0 Lacs

Hyderabad, Telangana

Remote

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Technical Support Engineering Hyderabad, Telangana, India Date posted Jun 11, 2025 Job number 1829310 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Role Deliver high-quality customer and partner experience (CPE) through timely response and resolution. Collaborate with global peers, stake holders, account managers, product group to resolve the customer’s issue in the most efficient way. Achieve career growth and professional development through individual and team readiness. Contribute to the efficiency and effectiveness of the business through excellence in execution. Contribute to Microsoft’s objective of growing market share across solutions, workloads, platforms and products. Works closely with the product team on some of the technical design issue and product changes. Represent Microsoft as a trusted advisor to Microsoft customers. Drive some of the team/cluster level projects to improve CPE. R onsibilities Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products and manage relationships with those customers. Manage not only the technically complex problems, but also politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Use advanced troubleshooting skills to analyze problems and workout solutions to meet customer needs; may involve writing code/scripts. Individual and Team Readiness Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently. Act as technical lead, mentor, and role model for a team of engineers; provide direction to others, review solutions and articles, mentoring existing & aspiring Tech leads. Write complex technical articles and sample programs for knowledge base. Partner with Managers on succession planning for Technical Leads for the business on a need basis. Knowledge Sharing Contribution Conduct regular technical triages and case reviews. Consult, collaborate and take escalations when necessary. Lead cross-technology virtual efforts with the product team to assess future needs. Drive the development and management of content for the team. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Effective Communication Manage customer escalations and recognize when to solicit additional help. Participate in highest-level technical discussions with product team to resolve product issues and represent customer segments. Focus is on future need. Demonstrate ability to recover from dissatisfied-customer situations in collaboration with the team manager. Utilize effective verbal/written skills to communicate with customers and peers. Makes effective technical presentations Willing to work in any shift as per business need. Qualifications 3-9 years of experience. Foundational concepts of all Office products across all platforms - Windows, Mac and iOS. Operating Systems Concepts - Active Directory, Security, Performance Networking concepts - DNS, protocols, Devices Windows Architecture - Exception Handling, Memory Management concepts .NET basic concepts, Web architecture, IIS concepts and configuration Tools - Netmon, Perfmon, Process Monitor, DebugDiag, Process Explorer, VMMap, Fiddler and Charles Advanced troubleshooting skills Concept of MDM and troubleshooting application hang issues on mobile devices Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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3.0 years

0 Lacs

Bengaluru, Karnataka

Remote

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Technical Support Engineering Bangalore, Karnataka, India Date posted Jun 11, 2025 Job number 1829307 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications The Role Deliver high-quality customer and partner experience (CPE) through timely response and resolution. Collaborate with global peers, stake holders, account managers, product group to resolve the customer’s issue in the most efficient way. Achieve career growth and professional development through individual and team readiness. Contribute to the efficiency and effectiveness of the business through excellence in execution. Contribute to Microsoft’s objective of growing market share across solutions, workloads, platforms and products. Works closely with the product team on some of the technical design issue and product changes. Represent Microsoft as a trusted advisor to Microsoft customers. Drive some of the team/cluster level projects to improve CPE. Responsibilities Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products and manage relationships with those customers. Manage not only the technically complex problems, but also politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Use advanced troubleshooting skills to analyze problems and workout solutions to meet customer needs; may involve writing code/scripts. Individual and Team Readiness Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently. Act as technical lead, mentor, and role model for a team of engineers; provide direction to others, review solutions and articles, mentoring existing & aspiring Tech leads. Write complex technical articles and sample programs for knowledge base. Partner with Managers on succession planning for Technical Leads for the business on a need basis. Knowledge Sharing Contribution Conduct regular technical triages and case reviews. Consult, collaborate and take escalations when necessary. Lead cross-technology virtual efforts with the product team to assess future needs. Drive the development and management of content for the team. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Effective Communication Manage customer escalations and recognize when to solicit additional help. Participate in highest-level technical discussions with product team to resolve product issues and represent customer segments. Focus is on future need. Demonstrate ability to recover from dissatisfied-customer situations in collaboration with the team manager. Utilize effective verbal/written skills to communicate with customers and peers. Makes effective technical presentations Willing to work in any shift as per business need. Qualifications 3+ years of experience. Foundational concepts of all Office products across all platforms - Windows, Mac and iOS. Operating Systems Concepts - Active Directory, Security, Performance Networking concepts - DNS, protocols, Devices Windows Architecture - Exception Handling, Memory Management concepts .NET basic concepts, Web architecture, IIS concepts and configuration Tools - Netmon, Perfmon, Process Monitor, DebugDiag, Process Explorer, VMMap, Fiddler and Charles Advanced troubleshooting skills Concept of MDM and troubleshooting application hang issues on mobile devices Language Qualification English Language: fluent in reading, writing and speaking. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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0 years

5 - 7 Lacs

Gurgaon

On-site

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Description - External United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities As an Engineering Automation Test Manager of Information Technology at United Airlines, you will be responsible for day-to-day supervision and direction of QE Engineer related roles across multiple cross-functional areas. You will directly supervise the Quality engineering professionals. In this role you will have the accountability of leading Quality efforts on multiple projects and/or a large program that consists of multiple testing tracks is necessary. You will work closely with US senior managers, managers, and SME leadership team to influence technical and architectural aspects of computing platforms. Resource Management including mentoring, coaching performance appraisal, Capacity Planning and Budgeting Develop and execute comprehensive test strategies, plans and schedules to ensure product quality and timely delivery. Drive test automation initiatives, including in-sprint and intelligent testing, farmwork, script creation and maintenance to improve coverage and reduce test cycle completion time. Build strong partnership with application development teams, product managers, & other stakeholders to ensure alignment on testing strategy, schedule, and scope. Continuously evaluate and improve testing processes, standards, metrics, and tools to enhance overall test efficiencies. Manage and mitigate testing related risks and issues. Qualifications - External What’s needed to succeed (Minimum Qualifications): Bachelor’s degree in computer science or computer engineering. Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Agile, Scaled Agile, and Waterfall methodologies DevOps CICD with continues automation and testing Well versed in Test Automation tool, examples - Selenium/BDD , Ready API, JIRA and Zephyr , Github, (any Devops tool) , Jenkins, Rest Assured, Fiddler,Kibana, Playwright Experience in Test environment and Release management Exposure to Cloud Technologies Ability to support during off / CST hours during production deployments. Qualifications What will help you propel from the pack (Preferred Qualifications): Airline Domain Knowledge App D or Dynatrace or Datadog ( any one of the APPIUM Tool) ; Seetest or any Mobile Device cloud platform ; sonar scan ; Security testing tools ( any one of them);BrowserStack ( or any tool to test different browsers), Harness, Load Runner.

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3.0 - 5.0 years

0 Lacs

Hyderabad, Telangana, India

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A technology services client of ours is looking for multiple SharePoint Online Administrator to join them on a Full Time basis. Here are more details about the role, Role: SharePoint Online Administrator Mandatory Skills: Sharepoint Online Admin, One drive Experience : 3-5 years Location: Hyderabad Notice Period: Immediate to 15 days Job Description: Should have strong knowledge on SharePoint Online environment. Should know the different types of Sites used in SharePoint Online. Must have knowledge on SharePoint Online and OneDrive for Business Limitations and Knowns issues. Hands on experience on Metadata, crawled properties, managed properties, Content Types, Workflows, User Profiles and SharePoint Online Search. Must be aware of the latest and deprecated features in Sharepoint online. Should have basic knowledge on DirSync, Azure ADSync, or Azure ADConnect. Must know how Point in time restore works in SharePoint Online. Good Knowledge on retention policy, DLP and E-discovery hold. Need knowledge on OneDrive for Business sync issues. Should have understanding about office 365 groups and Permissions in SharePoint Online. Office 365 Licensing. Should have basic knowledge on Fiddler, Search Query tools and SharePoint Designer If you are interested, Kindly share the updated resume to madhuri.p@s3staff.com Show more Show less

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0 years

0 Lacs

Gurugram, Haryana, India

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Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Description - External United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job Overview And Responsibilities As an Engineering Automation Test Manager of Information Technology at United Airlines, you will be responsible for day-to-day supervision and direction of QE Engineer related roles across multiple cross-functional areas. You will directly supervise the Quality engineering professionals. In this role you will have the accountability of leading Quality efforts on multiple projects and/or a large program that consists of multiple testing tracks is necessary. You will work closely with US senior managers, managers, and SME leadership team to influence technical and architectural aspects of computing platforms. Resource Management including mentoring, coaching performance appraisal, Capacity Planning and Budgeting Develop and execute comprehensive test strategies, plans and schedules to ensure product quality and timely delivery. Drive test automation initiatives, including in-sprint and intelligent testing, farmwork, script creation and maintenance to improve coverage and reduce test cycle completion time. Build strong partnership with application development teams, product managers, & other stakeholders to ensure alignment on testing strategy, schedule, and scope. Continuously evaluate and improve testing processes, standards, metrics, and tools to enhance overall test efficiencies. Manage and mitigate testing related risks and issues. Qualifications - External What’s needed to succeed (Minimum Qualifications): Bachelor's degree in Computer Science or Computer Engineering AWS Cloud Practitioner Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Agile, Scaled Agile, and Waterfall methodologies DevOps CICD with continues automation and testing Well versed in Test Automation tool, examples - API Testing, ReadyAPI, Rest Assure, Selenium (UI), Cloud testing, ADO/JIRA or similar, Mainframe testing, Postman, Fiddler, Kibana Experience in Test environment and Release management Exposure to Cloud Technologies Ability to support during off / CST hours during production deployments. Qualifications What will help you propel from the pack (Preferred Qualifications): Airline Domain Knowledge Mainframe, AccelQ. AWS - (Dynamo DB, Lambda, Cloud Watch, Aurora DB), Java, Dynatrace, Github actions. GGN00002075 Show more Show less

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8.0 years

0 Lacs

Gurugram, Haryana, India

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Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Description - External United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job Overview And Responsibilities As an Engineering Automation Test Manager of Information Technology at United Airlines, you will be responsible for day-to-day supervision and direction of QE Engineer related roles across multiple cross-functional areas. You will directly supervise the Quality engineering professionals. In this role you will have the accountability of leading Quality efforts on multiple projects and/or a large program that consists of multiple testing tracks is necessary. You will work closely with US senior managers, managers, and SME leadership team to influence technical and architectural aspects of computing platforms. Resource Management including mentoring, coaching performance appraisal, Capacity Planning and Budgeting. Develop and execute comprehensive test strategies, plans and schedules to ensure product quality and timely delivery. Drive test automation initiatives, including in-sprint and intelligent testing, farmwork, script creation and maintenance to improve coverage and reduce test cycle completion time. Build strong partnership with application development teams, product managers, & other stakeholders to ensure alignment on testing strategy, schedule, and scope. Continuously evaluate and improve testing processes, standards, metrics, and tools to enhance overall test efficiencies. Manage and mitigate testing related risks and issues. Qualifications - External What’s needed to succeed (Minimum Qualifications): Bachelor’s degree in computer science or computer engineering. 8+ years of Software Testing and 5+ years of people management. AWS Cloud Practitioner & ISQTB / CSTE or similar. Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Agile, Scaled Agile, and Waterfall methodologies DevOps CICD with continues automation and testing Well versed in Test Automation tool, examples - ReadyAPI, AccelQ,, Groovy Scripting, Selenium/BDD Rest Assured, ADO, JIRA, Github, Harness, , Jenkins, Postman, Fiddler, Datadog, Kibana, Experience in Test environment and Release management Exposure to Cloud Technologies Ability to support during off / CST hours during production deployments. Qualifications What will help you propel from the pack (Preferred Qualifications): Airline Domain Knowledge. Docker, Dynatrace, GitHub actions. GGN00002074 Show more Show less

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0 years

0 Lacs

Gurugram, Haryana, India

On-site

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Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Description - External United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job Overview And Responsibilities As an Engineering Automation Test Manager of Information Technology at United Airlines, you will be responsible for day-to-day supervision and direction of QE Engineer related roles across multiple cross-functional areas. You will directly supervise the Quality engineering professionals. In this role you will have the accountability of leading Quality efforts on multiple projects and/or a large program that consists of multiple testing tracks is necessary. You will work closely with US senior managers, managers, and SME leadership team to influence technical and architectural aspects of computing platforms. Resource Management including mentoring, coaching performance appraisal, Capacity Planning and Budgeting Develop and execute comprehensive test strategies, plans and schedules to ensure product quality and timely delivery. Drive test automation initiatives, including in-sprint and intelligent testing, farmwork, script creation and maintenance to improve coverage and reduce test cycle completion time. Build strong partnership with application development teams, product managers, & other stakeholders to ensure alignment on testing strategy, schedule, and scope. Continuously evaluate and improve testing processes, standards, metrics, and tools to enhance overall test efficiencies. Manage and mitigate testing related risks and issues. Qualifications - External What’s needed to succeed (Minimum Qualifications): Bachelor’s degree in computer science or computer engineering. Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Agile, Scaled Agile, and Waterfall methodologies DevOps CICD with continues automation and testing Well versed in Test Automation tool, examples - Selenium/BDD , Ready API, JIRA and Zephyr , Github, (any Devops tool) , Jenkins, Rest Assured, Fiddler,Kibana, Playwright Experience in Test environment and Release management Exposure to Cloud Technologies Ability to support during off / CST hours during production deployments. Qualifications What will help you propel from the pack (Preferred Qualifications): Airline Domain Knowledge App D or Dynatrace or Datadog ( any one of the APPIUM Tool) ; Seetest or any Mobile Device cloud platform ; sonar scan ; Security testing tools ( any one of them);BrowserStack ( or any tool to test different browsers), Harness, Load Runner. GGN00002073 Show more Show less

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5.0 - 10.0 years

8 - 10 Lacs

Hyderābād

On-site

About the Role: Grade Level (for internal use): 10 The Role: Senior Quality Engineer The Team: The Quality Engineering team works in partnership with other Technology Functions and the Business to ensure quality delivery of our products. The team works in an Agile environment and is located globally. The team is independent in driving all decisions and is responsible for continuously improving customer experience, revenue growth and operations enablement through quick turn-around of development of our products with high quality. The team is located globally. The Impact: As a Lead Quality Engineer, you will make a key contribution in building solutions to test applications across Web/Mobile/API/Services platforms and framing efficient data comparison methods. Your challenge will be reducing the “time to market” for products without compromising quality, by leveraging automation and innovation. You will use a wide range of technologies and have the opportunity to interact with different internal teams. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. What’s in it for you: Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Company’s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training, and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities : Work in an Agile environment and adhere to all QA best practices. Work in partnership with Scrum team members, including engineering and product management, to deliver business functionality on-time, with required quality, and that meets the acceptance criteria Write test cases and scenarios from the requirements/designs; manage bug tracking. Trigger, monitor and control the execution of automated test suites, identifying issues and potential gaps. Support QA governance of test processes, data, and execution metrics to help drive improve the performance of team. Perform risk analysis for features/projects in your ownership, provide mitigation and escalate appropriately. Collaborate effectively with technical and non-technical stakeholders to analyze, debug and resolve any issues. Design and develop automation/performance solutions that meet organization standards and build reliable, reusable, and maintainable automated regression suites & test harnesses. Design and develop test plans, test cases based upon functional and design specifications, execute test cases and analyze and report test results to the teams. Acts as a test lead, planning the work of other testing staff and assigning tasks to meet project deadlines. Uses strong testing skills to provide guidance and assist project staff. Reviews and approves the work of project team members in the writing of scripts, expected results, test results and defect descriptions. Ensures best practices are followed and testing activities stay on schedule. Focus on building efficient solutions for Mobile, Services/APIs, Database testing requirements. Participate in internal/cross team meetings, project scoping, functional reviews, test specifications, technical reviews for assigned projects in an Agile environment. Involved in requirements review and participate in architecture/design reviews with an emphasis on test automation/performance strategy and ensuring best practices. Participate actively in functional, system and regression testing activities. Capture quality assurance data and metrics to provide insights and conclusions. What we’re looking for : Basic Qualifications : 5 to 10 Years of experience and proficient with software development lifecycle (SDLC) and software testing techniques in an Agile/Scrum framework. Strong analytical thinking, interpersonal, oral, and written communication skills with ability to work with technology stakeholders at various levels and including global teams. Experience with testing Native and Hybrid mobile applications for both iOS and Android devices. Experience working with iOS Simulators and Android Emulators. Experience in debugging Android and iOS Apps using Android Studio and Xcode. Experience with frameworks and tools used for mobile app automation testing including Selenium and Appium preferred. Mobile Automation experience on cloud platforms such as APP Center/BrowserStack preferred. Good to have - Experience in Mobile Security, performance, and Accessibility testing Good to have - Experience in API Interception/monitoring tools like Charles/Fiddler/Postman. Good to have - Experience leveraging CI/CD tools such as Jenkins/ADO. Understanding of SQL and databases, should be comfortable in writing SQL queries. Exposure to test automation using any automation framework. Knowledge of working with SOAP and REST services and understanding of SOA architecture will be added advantage. Programming concepts with OOP and coding skills in any language are a plus. Knowledge of testing in continuous integration/DevOps models is a plus. Understanding of Cloud technologies like AWS/Azure and micro-services, containers integration testing will be added advantage. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316159 Posted On: 2025-06-09 Location: Hyderabad, Telangana, India

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5.0 - 10.0 years

8 - 9 Lacs

Gurgaon

On-site

About the Role: Grade Level (for internal use): 10 The Role: Senior Quality Engineer The Team: The Quality Engineering team works in partnership with other Technology Functions and the Business to ensure quality delivery of our products. The team works in an Agile environment and is located globally. The team is independent in driving all decisions and is responsible for continuously improving customer experience, revenue growth and operations enablement through quick turn-around of development of our products with high quality. The team is located globally. The Impact: As a Lead Quality Engineer, you will make a key contribution in building solutions to test applications across Web/Mobile/API/Services platforms and framing efficient data comparison methods. Your challenge will be reducing the “time to market” for products without compromising quality, by leveraging automation and innovation. You will use a wide range of technologies and have the opportunity to interact with different internal teams. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. What’s in it for you: Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Company’s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training, and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities : Work in an Agile environment and adhere to all QA best practices. Work in partnership with Scrum team members, including engineering and product management, to deliver business functionality on-time, with required quality, and that meets the acceptance criteria Write test cases and scenarios from the requirements/designs; manage bug tracking. Trigger, monitor and control the execution of automated test suites, identifying issues and potential gaps. Support QA governance of test processes, data, and execution metrics to help drive improve the performance of team. Perform risk analysis for features/projects in your ownership, provide mitigation and escalate appropriately. Collaborate effectively with technical and non-technical stakeholders to analyze, debug and resolve any issues. Design and develop automation/performance solutions that meet organization standards and build reliable, reusable, and maintainable automated regression suites & test harnesses. Design and develop test plans, test cases based upon functional and design specifications, execute test cases and analyze and report test results to the teams. Acts as a test lead, planning the work of other testing staff and assigning tasks to meet project deadlines. Uses strong testing skills to provide guidance and assist project staff. Reviews and approves the work of project team members in the writing of scripts, expected results, test results and defect descriptions. Ensures best practices are followed and testing activities stay on schedule. Focus on building efficient solutions for Mobile, Services/APIs, Database testing requirements. Participate in internal/cross team meetings, project scoping, functional reviews, test specifications, technical reviews for assigned projects in an Agile environment. Involved in requirements review and participate in architecture/design reviews with an emphasis on test automation/performance strategy and ensuring best practices. Participate actively in functional, system and regression testing activities. Capture quality assurance data and metrics to provide insights and conclusions. What we’re looking for : Basic Qualifications : 5 to 10 Years of experience and proficient with software development lifecycle (SDLC) and software testing techniques in an Agile/Scrum framework. Strong analytical thinking, interpersonal, oral, and written communication skills with ability to work with technology stakeholders at various levels and including global teams. Experience with testing Native and Hybrid mobile applications for both iOS and Android devices. Experience working with iOS Simulators and Android Emulators. Experience in debugging Android and iOS Apps using Android Studio and Xcode. Experience with frameworks and tools used for mobile app automation testing including Selenium and Appium preferred. Mobile Automation experience on cloud platforms such as APP Center/BrowserStack preferred. Good to have - Experience in Mobile Security, performance, and Accessibility testing Good to have - Experience in API Interception/monitoring tools like Charles/Fiddler/Postman. Good to have - Experience leveraging CI/CD tools such as Jenkins/ADO. Understanding of SQL and databases, should be comfortable in writing SQL queries. Exposure to test automation using any automation framework. Knowledge of working with SOAP and REST services and understanding of SOA architecture will be added advantage. Programming concepts with OOP and coding skills in any language are a plus. Knowledge of testing in continuous integration/DevOps models is a plus. Understanding of Cloud technologies like AWS/Azure and micro-services, containers integration testing will be added advantage. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316159 Posted On: 2025-06-09 Location: Hyderabad, Telangana, India

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0 years

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Hyderabad, Telangana, India

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Job Summary The Program Manager will oversee the strategic planning and execution of SharePoint projects ensuring alignment with business objectives. This role requires expertise in SharePoint 2010 SharePoint Online SharePoint Administration and SharePoint 2019. Responsibilities Manage and coordinate SharePoint projects to ensure timely delivery and alignment with business goals. Collaborate with stakeholders to gather requirements and translate them into actionable project plans. Oversee the implementation and maintenance of SharePoint Online and SharePoint 2019 environments. Should have Experience In Configuration of Various Service Applications in SharePoint 2010/2019 configuring and working with SSPs (Shared Service Providers) features such as my sites User profiles Excel Services. Backup/Restore of Farm/Site collections/Subsides/Lists/Document Libraries using Central Administration Power Shell and STSADM tool. configuring the NLB and application at DNS Backup and restore of the database. Deployment of Solution packages Install cumulative updates and hot fixes in production environment SQL Server 2008 Database Installation Backup/Restore Log file shrinking. Configuring the AAM for SharePoint portals Using client ticketing tools like SNOW for client and server monitoring. Using Error logging tools like ULS Viewer and fiddler. Good understanding of disaster recovery strategy policies and implementation in the enterprise level. Extensively used Active Directory for creating Users and Groups and integrating with SharePoint. Experienced in Monitoring the Servers daily and troubleshoot Health Analyzer issues. Good understanding of OOB workflows form into SharePoint environment Certifications Required Microsoft Certified: SharePoint Administrator Associate Show more Show less

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1.0 - 4.0 years

3 - 8 Lacs

Mumbai, Gurugram, Bengaluru

Work from Office

Naukri logo

Ideal Candidate You like writing and owning codes and enjoy working with people who will keep challenging you at every stage. You are self-driven and have strong problem-solving skills, analytical thinking with interpersonal skills. Your Qualifications Bachelor's Degree or Masters Degree with 2+ years of experience in Computer Science or related field. Minimum 2 years of coding experience with HTML5, CSS, JavaScript, and Jquery. Design, build and maintain highly reusable code. Proficiency working in Linux/UNIX environments Experience in Agile Development environment Working knowledge of best UX standards and practices Familiarity with code versioning tools - Git. Ensure the technical feasibility of UI/UX designs Hands-on experience in responsive design Translate UI/UX design wireframes to actual code. Hands-on in Adobe Illustrator/Photoshop. Expert in HTTP terminologies such as Request/Response cycle, content negotiation, CORS, etc Proficient in core JavaScript including events, closures, prototypical inheritance strong inclination toward crafting testable code. Cross-browser debugging skills in various browsers (Including IE9, Chrome, Safari Firefox) familiarity with debugging tools such as Firebug, WebKit inspector, and/or fiddler. Good To Have Skills Familiarity with of nodeJs, Angular2+, React Js Knowledge of CSS extensions languages (Sass, Less) and CSS preprocessor Responsibilities Independently perform medium to high complexity creative tasks. Performing user research, POC, and testing. Engage with Product Management and Business to drive the agenda, set your priorities and deliver awesome product features to keep the platform ahead of market scenarios. Build reusable code and libraries for future use Optimize application for maximum speed and scalability Bridge the gap between graphic design and technical implementation. Works effectively with designers to ensure the final product is consistent with approved designs Ability to build a proof of concepts of designs by employing relevant UI frameworks stays on top of tech stack and relevant technologies

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3.0 - 5.0 years

0 Lacs

Hyderabad, Telangana, India

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A technology services client of ours is looking for multiple SharePoint Online Support Engineer to join them on a Full Time basis. Here are more details about the role, Role: SharePoint Online Support Engineer Mandatory Skills: Sharepoint Online Admin, On-prem Experience : 3-5 years Location: Hyderabad Notice Period: Immediate to 15 days Job Description: Should have strong knowledge on SharePoint Online environment. Should know the different types of Sites used in SharePoint Online. Must have knowledge on SharePoint Online and OneDrive for Business Limitations and Knowns issues. Hands on experience on Metadata, crawled properties, managed properties, Content Types, Workflows, User Profiles and SharePoint Online Search. Must be aware of the latest and deprecated features in Sharepoint online. Should have basic knowledge on DirSync, Azure ADSync, or Azure ADConnect. Must know how Point in time restore works in SharePoint Online. Good Knowledge on retention policy, DLP and E-discovery hold. Need knowledge on OneDrive for Business sync issues. Should have understanding about office 365 groups and Permissions in SharePoint Online. Office 365 Licensing. Should have basic knowledge on Fiddler, Search Query tools and SharePoint Designer If you are interested, Kindly share the updated resume to rajesh.s@s3staff.com Show more Show less

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3.0 - 5.0 years

0 Lacs

Hyderabad, Telangana, India

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A technology services client of ours is looking for multiple SharePoint Online Administrator to join them on a Full Time basis. Here are more details about the role, Role: SharePoint Online Administrator Mandatory Skills: Sharepoint Online Admin, One drive Experience : 3-5 years Location: Hyderabad Notice Period: Immediate to 15 days Job Description: Should have strong knowledge on SharePoint Online environment. Should know the different types of Sites used in SharePoint Online. Must have knowledge on SharePoint Online and OneDrive for Business Limitations and Knowns issues. Hands on experience on Metadata, crawled properties, managed properties, Content Types, Workflows, User Profiles and SharePoint Online Search. Must be aware of the latest and deprecated features in Sharepoint online. Should have basic knowledge on DirSync, Azure ADSync, or Azure ADConnect. Must know how Point in time restore works in SharePoint Online. Good Knowledge on retention policy, DLP and E-discovery hold. Need knowledge on OneDrive for Business sync issues. Should have understanding about office 365 groups and Permissions in SharePoint Online. Office 365 Licensing. Should have basic knowledge on Fiddler, Search Query tools and SharePoint Designer If you are interested, Kindly share the updated resume to pavan.k@s3staff.com Show more Show less

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5.0 - 10.0 years

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Gurugram, Haryana, India

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About The Role Grade Level (for internal use): 10 The Role: Senior Quality Engineer The Team The Quality Engineering team works in partnership with other Technology Functions and the Business to ensure quality delivery of our products. The team works in an Agile environment and is located globally. The team is independent in driving all decisions and is responsible for continuously improving customer experience, revenue growth and operations enablement through quick turn-around of development of our products with high quality. The team is located globally. The Impact As a Lead Quality Engineer, you will make a key contribution in building solutions to test applications across Web/Mobile/API/Services platforms and framing efficient data comparison methods. Your challenge will be reducing the “time to market” for products without compromising quality, by leveraging automation and innovation. You will use a wide range of technologies and have the opportunity to interact with different internal teams. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. What’s In It For You Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Company’s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training, and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities Work in an Agile environment and adhere to all QA best practices. Work in partnership with Scrum team members, including engineering and product management, to deliver business functionality on-time, with required quality, and that meets the acceptance criteria Write test cases and scenarios from the requirements/designs; manage bug tracking. Trigger, monitor and control the execution of automated test suites, identifying issues and potential gaps. Support QA governance of test processes, data, and execution metrics to help drive improve the performance of team. Perform risk analysis for features/projects in your ownership, provide mitigation and escalate appropriately. Collaborate effectively with technical and non-technical stakeholders to analyze, debug and resolve any issues. Design and develop automation/performance solutions that meet organization standards and build reliable, reusable, and maintainable automated regression suites & test harnesses. Design and develop test plans, test cases based upon functional and design specifications, execute test cases and analyze and report test results to the teams. Acts as a test lead, planning the work of other testing staff and assigning tasks to meet project deadlines. Uses strong testing skills to provide guidance and assist project staff. Reviews and approves the work of project team members in the writing of scripts, expected results, test results and defect descriptions. Ensures best practices are followed and testing activities stay on schedule. Focus on building efficient solutions for Mobile, Services/APIs, Database testing requirements. Participate in internal/cross team meetings, project scoping, functional reviews, test specifications, technical reviews for assigned projects in an Agile environment. Involved in requirements review and participate in architecture/design reviews with an emphasis on test automation/performance strategy and ensuring best practices. Participate actively in functional, system and regression testing activities. Capture quality assurance data and metrics to provide insights and conclusions. Basic Qualifications What we’re looking for : 5 to 10 Years of experience and proficient with software development lifecycle (SDLC) and software testing techniques in an Agile/Scrum framework. Strong analytical thinking, interpersonal, oral, and written communication skills with ability to work with technology stakeholders at various levels and including global teams. Experience with testing Native and Hybrid mobile applications for both iOS and Android devices. Experience working with iOS Simulators and Android Emulators. Experience in debugging Android and iOS Apps using Android Studio and Xcode. Experience with frameworks and tools used for mobile app automation testing including Selenium and Appium preferred. Mobile Automation experience on cloud platforms such as APP Center/BrowserStack preferred. Good to have - Experience in Mobile Security, performance, and Accessibility testing Good to have - Experience in API Interception/monitoring tools like Charles/Fiddler/Postman. Good to have - Experience leveraging CI/CD tools such as Jenkins/ADO. Understanding of SQL and databases, should be comfortable in writing SQL queries. Exposure to test automation using any automation framework. Knowledge of working with SOAP and REST services and understanding of SOA architecture will be added advantage. Programming concepts with OOP and coding skills in any language are a plus. Knowledge of testing in continuous integration/DevOps models is a plus. Understanding of Cloud technologies like AWS/Azure and micro-services, containers integration testing will be added advantage. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316159 Posted On: 2025-06-09 Location: Hyderabad, Telangana, India Show more Show less

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5.0 - 10.0 years

0 Lacs

Hyderabad, Telangana, India

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About The Role Grade Level (for internal use): 10 The Role: Senior Quality Engineer The Team The Quality Engineering team works in partnership with other Technology Functions and the Business to ensure quality delivery of our products. The team works in an Agile environment and is located globally. The team is independent in driving all decisions and is responsible for continuously improving customer experience, revenue growth and operations enablement through quick turn-around of development of our products with high quality. The team is located globally. The Impact As a Lead Quality Engineer, you will make a key contribution in building solutions to test applications across Web/Mobile/API/Services platforms and framing efficient data comparison methods. Your challenge will be reducing the “time to market” for products without compromising quality, by leveraging automation and innovation. You will use a wide range of technologies and have the opportunity to interact with different internal teams. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. What’s In It For You Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Company’s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training, and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities Work in an Agile environment and adhere to all QA best practices. Work in partnership with Scrum team members, including engineering and product management, to deliver business functionality on-time, with required quality, and that meets the acceptance criteria Write test cases and scenarios from the requirements/designs; manage bug tracking. Trigger, monitor and control the execution of automated test suites, identifying issues and potential gaps. Support QA governance of test processes, data, and execution metrics to help drive improve the performance of team. Perform risk analysis for features/projects in your ownership, provide mitigation and escalate appropriately. Collaborate effectively with technical and non-technical stakeholders to analyze, debug and resolve any issues. Design and develop automation/performance solutions that meet organization standards and build reliable, reusable, and maintainable automated regression suites & test harnesses. Design and develop test plans, test cases based upon functional and design specifications, execute test cases and analyze and report test results to the teams. Acts as a test lead, planning the work of other testing staff and assigning tasks to meet project deadlines. Uses strong testing skills to provide guidance and assist project staff. Reviews and approves the work of project team members in the writing of scripts, expected results, test results and defect descriptions. Ensures best practices are followed and testing activities stay on schedule. Focus on building efficient solutions for Mobile, Services/APIs, Database testing requirements. Participate in internal/cross team meetings, project scoping, functional reviews, test specifications, technical reviews for assigned projects in an Agile environment. Involved in requirements review and participate in architecture/design reviews with an emphasis on test automation/performance strategy and ensuring best practices. Participate actively in functional, system and regression testing activities. Capture quality assurance data and metrics to provide insights and conclusions. Basic Qualifications What we’re looking for : 5 to 10 Years of experience and proficient with software development lifecycle (SDLC) and software testing techniques in an Agile/Scrum framework. Strong analytical thinking, interpersonal, oral, and written communication skills with ability to work with technology stakeholders at various levels and including global teams. Experience with testing Native and Hybrid mobile applications for both iOS and Android devices. Experience working with iOS Simulators and Android Emulators. Experience in debugging Android and iOS Apps using Android Studio and Xcode. Experience with frameworks and tools used for mobile app automation testing including Selenium and Appium preferred. Mobile Automation experience on cloud platforms such as APP Center/BrowserStack preferred. Good to have - Experience in Mobile Security, performance, and Accessibility testing Good to have - Experience in API Interception/monitoring tools like Charles/Fiddler/Postman. Good to have - Experience leveraging CI/CD tools such as Jenkins/ADO. Understanding of SQL and databases, should be comfortable in writing SQL queries. Exposure to test automation using any automation framework. Knowledge of working with SOAP and REST services and understanding of SOA architecture will be added advantage. Programming concepts with OOP and coding skills in any language are a plus. Knowledge of testing in continuous integration/DevOps models is a plus. Understanding of Cloud technologies like AWS/Azure and micro-services, containers integration testing will be added advantage. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence. What’s In It For You? Our Purpose Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our Benefits Include Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring And Opportunity At S&P Global At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316159 Posted On: 2025-06-09 Location: Hyderabad, Telangana, India Show more Show less

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5.0 - 10.0 years

0 Lacs

Hyderabad, Telangana

On-site

Indeed logo

About the Role: Grade Level (for internal use): 10 The Role: Senior Quality Engineer The Team: The Quality Engineering team works in partnership with other Technology Functions and the Business to ensure quality delivery of our products. The team works in an Agile environment and is located globally. The team is independent in driving all decisions and is responsible for continuously improving customer experience, revenue growth and operations enablement through quick turn-around of development of our products with high quality. The team is located globally. The Impact: As a Lead Quality Engineer, you will make a key contribution in building solutions to test applications across Web/Mobile/API/Services platforms and framing efficient data comparison methods. Your challenge will be reducing the “time to market” for products without compromising quality, by leveraging automation and innovation. You will use a wide range of technologies and have the opportunity to interact with different internal teams. These products are directly associated to revenue growth and operations enablement. You strive to achieve personal objectives and contribute to the achievement of team objectives, by working on problems of varying scope where analysis of situations and/or data requires a review of a variety of factors. What’s in it for you: Do you love working every single day testing enterprise-scale applications that serve a large customer base with growing demand and usage? Be the part of a successful team which works on delivering top priority projects which will directly contribute to Company’s strategy. You will use a wide range of technologies and have the opportunity to interact with different teams internally. You will also get a plenty of learning and skill-building opportunities with participation in innovation projects, training, and knowledge sharing. You will have the opportunity to own and drive a project end to end and collaborate with developers, business analysts and product managers who are experts in their domain which can help you to build multiple skillsets. Responsibilities : Work in an Agile environment and adhere to all QA best practices. Work in partnership with Scrum team members, including engineering and product management, to deliver business functionality on-time, with required quality, and that meets the acceptance criteria Write test cases and scenarios from the requirements/designs; manage bug tracking. Trigger, monitor and control the execution of automated test suites, identifying issues and potential gaps. Support QA governance of test processes, data, and execution metrics to help drive improve the performance of team. Perform risk analysis for features/projects in your ownership, provide mitigation and escalate appropriately. Collaborate effectively with technical and non-technical stakeholders to analyze, debug and resolve any issues. Design and develop automation/performance solutions that meet organization standards and build reliable, reusable, and maintainable automated regression suites & test harnesses. Design and develop test plans, test cases based upon functional and design specifications, execute test cases and analyze and report test results to the teams. Acts as a test lead, planning the work of other testing staff and assigning tasks to meet project deadlines. Uses strong testing skills to provide guidance and assist project staff. Reviews and approves the work of project team members in the writing of scripts, expected results, test results and defect descriptions. Ensures best practices are followed and testing activities stay on schedule. Focus on building efficient solutions for Mobile, Services/APIs, Database testing requirements. Participate in internal/cross team meetings, project scoping, functional reviews, test specifications, technical reviews for assigned projects in an Agile environment. Involved in requirements review and participate in architecture/design reviews with an emphasis on test automation/performance strategy and ensuring best practices. Participate actively in functional, system and regression testing activities. Capture quality assurance data and metrics to provide insights and conclusions. What we’re looking for : Basic Qualifications : 5 to 10 Years of experience and proficient with software development lifecycle (SDLC) and software testing techniques in an Agile/Scrum framework. Strong analytical thinking, interpersonal, oral, and written communication skills with ability to work with technology stakeholders at various levels and including global teams. Experience with testing Native and Hybrid mobile applications for both iOS and Android devices. Experience working with iOS Simulators and Android Emulators. Experience in debugging Android and iOS Apps using Android Studio and Xcode. Experience with frameworks and tools used for mobile app automation testing including Selenium and Appium preferred. Mobile Automation experience on cloud platforms such as APP Center/BrowserStack preferred. Good to have - Experience in Mobile Security, performance, and Accessibility testing Good to have - Experience in API Interception/monitoring tools like Charles/Fiddler/Postman. Good to have - Experience leveraging CI/CD tools such as Jenkins/ADO. Understanding of SQL and databases, should be comfortable in writing SQL queries. Exposure to test automation using any automation framework. Knowledge of working with SOAP and REST services and understanding of SOA architecture will be added advantage. Programming concepts with OOP and coding skills in any language are a plus. Knowledge of testing in continuous integration/DevOps models is a plus. Understanding of Cloud technologies like AWS/Azure and micro-services, containers integration testing will be added advantage. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence . What’s In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference. For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group) Job ID: 316159 Posted On: 2025-06-09 Location: Hyderabad, Telangana, India

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Location Gurugram, Haryana, India This job is associated with 2 categories Job Id GGN00002074 Information Technology Job Type Full-Time Posted Date 06/09/2025 Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Description - External United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities As an Engineering Automation Test Manager of Information Technology at United Airlines, you will be responsible for day-to-day supervision and direction of QE Engineer related roles across multiple cross-functional areas. You will directly supervise the Quality engineering professionals. In this role you will have the accountability of leading Quality efforts on multiple projects and/or a large program that consists of multiple testing tracks is necessary. You will work closely with US senior managers, managers, and SME leadership team to influence technical and architectural aspects of computing platforms. Resource Management including mentoring, coaching performance appraisal, Capacity Planning and Budgeting. Develop and execute comprehensive test strategies, plans and schedules to ensure product quality and timely delivery. Drive test automation initiatives, including in-sprint and intelligent testing, farmwork, script creation and maintenance to improve coverage and reduce test cycle completion time. Build strong partnership with application development teams, product managers, & other stakeholders to ensure alignment on testing strategy, schedule, and scope. Continuously evaluate and improve testing processes, standards, metrics, and tools to enhance overall test efficiencies. Manage and mitigate testing related risks and issues. Qualifications - External What’s needed to succeed (Minimum Qualifications): Bachelor’s degree in computer science or computer engineering. 8+ years of Software Testing and 5+ years of people management. AWS Cloud Practitioner & ISQTB / CSTE or similar. Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Agile, Scaled Agile, and Waterfall methodologies DevOps CICD with continues automation and testing Well versed in Test Automation tool, examples - ReadyAPI, AccelQ,, Groovy Scripting, Selenium/BDD Rest Assured, ADO, JIRA, Github, Harness, , Jenkins, Postman, Fiddler, Datadog, Kibana, Experience in Test environment and Release management Exposure to Cloud Technologies Ability to support during off / CST hours during production deployments. Qualifications What will help you propel from the pack (Preferred Qualifications): Airline Domain Knowledge. Docker, Dynatrace, GitHub actions.

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Location Gurugram, Haryana, India This job is associated with 2 categories Job Id GGN00002075 Information Technology Job Type Full-Time Posted Date 06/09/2025 Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Description - External United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities As an Engineering Automation Test Manager of Information Technology at United Airlines, you will be responsible for day-to-day supervision and direction of QE Engineer related roles across multiple cross-functional areas. You will directly supervise the Quality engineering professionals. In this role you will have the accountability of leading Quality efforts on multiple projects and/or a large program that consists of multiple testing tracks is necessary. You will work closely with US senior managers, managers, and SME leadership team to influence technical and architectural aspects of computing platforms. Resource Management including mentoring, coaching performance appraisal, Capacity Planning and Budgeting Develop and execute comprehensive test strategies, plans and schedules to ensure product quality and timely delivery. Drive test automation initiatives, including in-sprint and intelligent testing, farmwork, script creation and maintenance to improve coverage and reduce test cycle completion time. Build strong partnership with application development teams, product managers, & other stakeholders to ensure alignment on testing strategy, schedule, and scope. Continuously evaluate and improve testing processes, standards, metrics, and tools to enhance overall test efficiencies. Manage and mitigate testing related risks and issues. Qualifications - External What’s needed to succeed (Minimum Qualifications): Bachelor's degree in Computer Science or Computer Engineering AWS Cloud Practitioner Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Agile, Scaled Agile, and Waterfall methodologies DevOps CICD with continues automation and testing Well versed in Test Automation tool, examples - API Testing, ReadyAPI, Rest Assure, Selenium (UI), Cloud testing, ADO/JIRA or similar, Mainframe testing, Postman, Fiddler, Kibana Experience in Test environment and Release management Exposure to Cloud Technologies Ability to support during off / CST hours during production deployments. Qualifications What will help you propel from the pack (Preferred Qualifications): Airline Domain Knowledge Mainframe, AccelQ. AWS - (Dynamo DB, Lambda, Cloud Watch, Aurora DB), Java, Dynatrace, Github actions.

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Location Gurugram, Haryana, India This job is associated with 2 categories Job Id GGN00002073 Information Technology Job Type Full-Time Posted Date 06/09/2025 Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description Description - External United's Digital Technology team is comprised of many talented individuals all working together with cutting-edge technology to build the best airline in the history of aviation. Our team designs, develops and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Job overview and responsibilities As an Engineering Automation Test Manager of Information Technology at United Airlines, you will be responsible for day-to-day supervision and direction of QE Engineer related roles across multiple cross-functional areas. You will directly supervise the Quality engineering professionals. In this role you will have the accountability of leading Quality efforts on multiple projects and/or a large program that consists of multiple testing tracks is necessary. You will work closely with US senior managers, managers, and SME leadership team to influence technical and architectural aspects of computing platforms. Resource Management including mentoring, coaching performance appraisal, Capacity Planning and Budgeting Develop and execute comprehensive test strategies, plans and schedules to ensure product quality and timely delivery. Drive test automation initiatives, including in-sprint and intelligent testing, farmwork, script creation and maintenance to improve coverage and reduce test cycle completion time. Build strong partnership with application development teams, product managers, & other stakeholders to ensure alignment on testing strategy, schedule, and scope. Continuously evaluate and improve testing processes, standards, metrics, and tools to enhance overall test efficiencies. Manage and mitigate testing related risks and issues. Qualifications - External What’s needed to succeed (Minimum Qualifications): Bachelor’s degree in computer science or computer engineering. Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) Agile, Scaled Agile, and Waterfall methodologies DevOps CICD with continues automation and testing Well versed in Test Automation tool, examples - Selenium/BDD , Ready API, JIRA and Zephyr , Github, (any Devops tool) , Jenkins, Rest Assured, Fiddler,Kibana, Playwright Experience in Test environment and Release management Exposure to Cloud Technologies Ability to support during off / CST hours during production deployments. Qualifications What will help you propel from the pack (Preferred Qualifications): Airline Domain Knowledge App D or Dynatrace or Datadog ( any one of the APPIUM Tool) ; Seetest or any Mobile Device cloud platform ; sonar scan ; Security testing tools ( any one of them);BrowserStack ( or any tool to test different browsers), Harness, Load Runner.

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