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0 years

0 Lacs

Gurugram, Haryana, India

On-site

Backend & MLOps Engineer – Integration, API, and Infrastructure Expert 1.⁠ ⁠Role Objective: Responsible for building robust backend infrastructure, managing ML operations, and creating scalable APIs for AI applications. Must excel in deploying and maintaining AI products in production environments with high availability and security standards. The engineer will be expected to build secure, scalable backend systems that integrate AI models into services (REST, gRPC), manage data pipelines, enable model versioning, and deploy containerized applications in secure (air-gapped) Naval infrastructure. 2.⁠ ⁠Key Responsibilities: 2.1. Create RESTful and/or gRPC APIs for model services. 2.2. Containerize AI applications and maintain Kubernetes-compatible Docker images. 2.3. Develop CI/CD pipelines for model training and deployment. 2.4. Integrate models as microservices using TorchServe, Triton, or FastAPI. 2.5. Implement observability (metrics, logs, alerts) for deployed AI pipelines. 2.6. Build secured data ingestion and processing workflows (ETL/ELT). 2.7. Optimize deployments for CPU/GPU performance, power efficiency, and memory usage 3.⁠ ⁠Educational Qualifications Essential Requirements: 3.1. B.Tech/ M.Tech in Computer Science, Information Technology, or Software Engineering. 3.2. Strong foundation in distributed systems, databases, and cloud computing. 3.3. Minimum 70% marks or 7.5 CGPA in relevant disciplines. Professional Certifications: 3.4. AWS Solutions Architect/DevOps Engineer Professional 3.5. Google Cloud Professional ML Engineer or DevOps Engineer 3.6. Azure AI Engineer or DevOps Engineer Expert. 3.7. Kubernetes Administrator (CKA) or Developer (CKAD). 3.8. Docker Certified Associate Core Skills & Tools 4.⁠ ⁠Backend Development: 4.1. Languages: Python, FastAPI, Flask, Go, Java, Node.js, Rust (for performance-critical components) 4.2. Web Frameworks: FastAPI, Django, Flask, Spring Boot, Express.js. 4.3. API Development: RESTful APIs, GraphQL, gRPC, WebSocket connections. 4.4. Authentication & Security: OAuth 2.0, JWT, API rate limiting, encryption protocols. 5.⁠ ⁠MLOps & Model Management: 5.1. ML Platforms: MLflow, Kubeflow, Apache Airflow, Prefect 5.2. Model Serving: TensorFlow Serving, TorchServe, ONNX Runtime, NVIDIA Triton, BentoML 5.3. Experiment Tracking: Weights & Biases, Neptune, ClearML 5.4. Feature Stores: Feast, Tecton, Amazon SageMaker Feature Store 5.5. Model Monitoring: Evidently AI, Arize, Fiddler, custom monitoring solutions 6.⁠ ⁠Infrastructure & DevOps: 6.1. Containerization: Docker, Podman, container optimization. 6.2. Orchestration: Kubernetes, Docker Swarm, OpenShift. 6.3. Cloud Platforms: AWS, Google Cloud, Azure (multi-cloud expertise preferred). 6.4. Infrastructure as Code: Terraform, CloudFormation, Pulumi, Ansible. 6.5. CI/CD: Jenkins, GitLab CI, GitHub Actions, ArgoCD. 6.6. DevOps & Infra: Docker, Kubernetes, NGINX, GitHub Actions, Jenkins. 7.⁠ ⁠Database & Storage: 7.1. Relational: PostgreSQL, MySQL, Oracle (for enterprise applications) 7.2. NoSQL: MongoDB, Cassandra, Redis, Elasticsearch 7.3. Vector Databases: Pinecone, Weaviate, Chroma, Milvus 7.4. Data Lakes: Apache Spark, Hadoop, Delta Lake, Apache Iceberg 7.5. Object Storage: AWS S3, Google Cloud Storage, MinIO 7.6. Backend: Python (FastAPI, Flask), Node.js (optional) 7.7. DevOps & Infra: Docker, Kubernetes, NGINX, GitHub Actions, Jenkins 8.⁠ ⁠Secure Deployment: 8.1. Military-grade security protocols and compliance 8.2. Air-gapped deployment capabilities 8.3. Encrypted data transmission and storage 8.4. Role-based access control (RBAC) & IDAM integration 8.5. Audit logging and compliance reporting 9.⁠ ⁠Edge Computing: 9.1. Deployment on naval vessels with air gapped connectivity. 9.2. Optimization of applications for resource-constrained environment. 10.⁠ ⁠High Availability Systems: 10.1. Mission-critical system design with 99.9% uptime. 10.2. Disaster recovery and backup strategies. 10.3. Load balancing and auto-scaling. 10.4. Failover mechanisms for critical operations. 11.⁠ ⁠Cross-Compatibility Requirements: 11.1. Define and expose APIs in a documented, frontend-consumable format (Swagger/OpenAPI). 11.2. Develop model loaders for AI Engineer's ONNX/ serialized models. 11.3. Provide UI developers with test environments, mock data, and endpoints. 11.4. Support frontend debugging, edge deployment bundling, and user role enforcement. 12.⁠ ⁠Experience Requirements 12.1. Production experience with cloud platforms and containerization. 12.2. Experience building and maintaining APIs serving millions of requests. 12.3. Knowledge of database optimization and performance tuning. 12.4. Experience with monitoring and alerting systems. 12.5. Architected and deployed large-scale distributed systems. 12.6. Led infrastructure migration or modernization projects. 12.7. Experience with multi-region deployments and disaster recovery. 12.8. Track record of optimizing system performance and cost

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6.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Job Description : We are seeking detail-oriented Manual Testers with 2–6 years of hands-on experience in API testing. The ideal candidate will bring strong analytical skills, a deep understanding of testing methodologies, and a passion for delivering high-quality products. Experience with web and mobile application testing is a strong advantage. Key Responsibilities: Design, develop, and execute test cases for functional, integration, and regression testing Perform API testing using tools like Postman, Swagger, etc. Collaborate with developers and product teams to understand requirements and report bugs effectively Identify, document, and track bugs using tools like JIRA, Bugzilla Conduct manual testing across web and mobile platforms (iOS/Android) Ensure quality benchmarks are met prior to product release Participate in test planning, effort estimation, and strategy discussions Required Skills & Experience: 2–6 years of experience in manual testing Strong hands-on experience in API testing (REST/SOAP) Skilled in writing clear, concise test cases and test scenarios Exposure to web and mobile application testing (iOS/Android) Solid understanding of SDLC, STLC, defect lifecycle, and Agile methodology Excellent communication and collaboration skills Strong analytical and problem-solving abilities Good to Have: Experience with Charles Proxy, Fiddler, or browser developer tools Knowledge of basic SQL for data validation Previous experience working in Agile/Scrum teams

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10.0 years

0 Lacs

Delhi

Remote

ABOUT TIDE At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. ABOUT THE ROLE As Staff Data Scientist for the business area you will work closely with the Business Team, Product Managers, Data Governance team, Analysts, Scientists and Data Engineers in order to deliver Company, Business, Product OKRs (Objectives and Key Results). You will also look into data initiatives that drive efficiency in the e2e (end to end) process, from data ingestion to insight generation including data science / machine learning models for decisioning. This role is an excellent opportunity for anyone who is interested in helping /building/embedding data initiatives into several products in a rapidly scaling environment. You will be able to influence our roadmap, learn about best practices and be able to quickly see the impact of your work. As a Staff Data Scientist you'll be: Develop and plan our roadmap for our domain analytics and data engineering & science team Run scrum ceremonies with our Product/Business team Triage requests, create the work breakdown structure and assign it to respective Engineers/Scientists Work with Engineers, Scientists and governance team to identify challenges they face and work with them to identify solutions to these problems Ensure stakeholders are updated and informed about changes in our domain specific data needs Build and track metrics for the performance of our Engineering & Science team. Feedback to Product and Business Teams Ability to deal with ambiguity and propose innovative solutions without getting blocked WHAT ARE WE LOOKING FOR You have 10+ years of experience in Software development or Machine Learning. With 4+ years of product management experience and at least 2 years as a Product Owner embedding data initiatives into products especially Data Science and Machine Learning You can prioritise ML Data Science and Machine Learning product roadmaps for the respective businesses based on OKRs and priorities You have a deep understanding of managing technical products with a background in data You have a high level understanding with big-data technologies such as Spark, SparkML, Hadoop etc. Strong knowledge of Cloud (AWS or other) You've delivered on fast-growing product-focused company before as a Data Manager or Data Lead or Data Program manager (products where the customer is retail or small business - as opposed to internal-facing tools) You're organised, pragmatic and capable of engaging, guiding and leading cross functional teams or managing large scale enterprise products. You have technical knowledge and experience and have strong empathy for developer audience You're a self-starter who can work comfortably in a fast-moving company where priorities can change and processes may need to be created from scratch with minimal guidance. You have significant experience working with varied stakeholders You have good technical knowledge in SQL, strong in Python programming You have a good understanding on how the performance optimization works in the end to end data pipeline including ML/DS inferencing You have excellent leadership skills - you have managed a team of data scientists before and coached them to become better versions of themselves OUR TECH STACK (You don't have to excel in all, but willing to learn them): Databricks on AWS Python Snowflake Tecton - feature store Fiddler - model observability platform WHAT YOU WILL GET IN RETURN Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you'll get: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

Posted 6 days ago

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3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. We are looking for an individual who is a service delivery focused subject matter expert. You will be responsible for frontline engineer or delivery partner support staff technical readiness and process compliance. You will provide in-depth technical & subject matter expertise for one or more products, services, or scenarios all while driving delivery excellence in a collaborative environment to achieve superior customer outcomes. Your primary accountability is to the support staff and managers on the teams you work with. This opportunity enables and promotes career growth as a recognized technical SME. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements Qualifications Preferred Qualifications, Abilities and Experience Basic understanding of O365 concepts and SaaS concepts a must. Deep understanding and hands-on experience on OneDrive Sync, new NGSC sync flow and troubleshooting. Must have good technical knowledge on different versions of SharePoint Onpremise and SharePoint Online. Operating Systems Concepts both Windows and MAC (a basic installation roubleshooting knowledge is a plus). Hands on experience and conceptual through understanding of Active Directory, Security, Performance. Networking concepts - DNS, protocols, Devices, Active directory federation and Single Sign On concepts. Basic understanding of IIS, HTTP Requests. Analysis of HTTP requests at intermediate level is preferable. Office Installation basics and Office architecture (c2r) understanding is a plus. Advanced troubleshooting skills using the tools Netmon, Perfmon, Fiddler traces, Offcat diagnostics. Should be passionate to work on cloud technologies and collaborate with teams across the business to drive seamless experience to the customers. Experience in using various Office 365/SharePoint Online command is a plus. Must know the concepts of Sharepoint Mysite concepts (Social/user profile). Understand the social features in SharePoint such as Yammer, Delve etc., SharePoint and Office365 certificates are highly considerable. Prior experience on Azure, Sharepoint Onpremise and Sharepoint online or Office C2R understanding is an added advantage Qualifications Required/Minimum Qualifications 3+ years prior product, customer support and/or technical support experience. Language Qualification: English Language: fluent in reading, writing, and speaking. 5+ years prior product, customer support and/or technical support experience Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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5.0 - 8.0 years

0 Lacs

Pune, Maharashtra, India

On-site

We are looking dynamic "Sr Performance Test Engineer" for Pune location Experience: 5 to 8 years Notice Period: Immediate Joiners Location: VOIS, EON IT Kharadi, Pune Working Persona: Hybrid Role Purpose: Deliver testing services within the IT Shared Service center (VISPL) for the domains and / or countries in a Telecommunications environment ensuring platforms, services and components are tested to agreed milestones, cost and quality. Prepare test plans, and test scripts as well as execute Performance tests to the agreed standards, timelines and service levels. Ensure a common approach & standards are followed for testing. Capture lessons learnt and best practice to improve the test methodology and approach. The successful candidate will be able to demonstrate proven experience of delivering Performance software testing solutions onshore and offshore in a multi-national global environment. Planning and execution of Testing activities: Responsible for understanding the Telecom technology stack, delivery approach and strategic initiative, in order to define appropriate test strategies and approaches in the Cloud, Siebel, CRM, BRM or Middleware domains. Deliver projects in the testing space and ensure delivery efficiency. Individual filling this role will be required to establish dynamic scripts and scenarios, execute and coordinate performance tests, analyze the results and communicate to stakeholders and multi-vendors. Ensure to follow the defined metrics, practices, process, reports issues and tools to ensure delivery is managed. Implement steps to improve test automation levels. Define best practices and improvement ideas to drive efficiency and continuous improvement. Responsible for developing the NFT test strategy ensuring it is updated and based lined to reflect changes to the project risk profile, schedule, testing processes etc. Work with the application team to resolve any issues that arise out of performance testing. Ensure quality and accuracy of the test deliverables. Devise ways for promoting reusability of Test Assets like Scripts, Input Data Set etc. for non-functional testing across the projects Technical Competency: Demonstrate ability to test custom services using load generating tools (ie Load runner, JMeter, SOAP UI) across multiple protocols. Experience working in CI/CD environments and cloud-based infrastructures and applications. Demonstrate experience in performance test scripting and executing test scripts. Ability to analyze NFR’s, volumetric Analysis. Should have knowledge of C, java, VB macros , Basic of SQL, shell scripts for customizing scripts and innovative automation process. Understanding of JAVA/JVM architecture, JVM, GC, Class loading, Thread dump, DB (oracle and SQL server) analysis. Knowledge of monitoring, profiling for app stack using APM tools such as HP Diagnostics/ CA Wily/ Dynatrace/ AppDynamics etc and in-depth analysis of server & application metric data. Able to accurately analyze performance test results and highlight issues in both technical and business language. Experience in supporting tool such as fiddler, firebug, HAR, Lighthouse with be added advantage.

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10.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Role As Staff Data Scientist for the business area you will work closely with the Business Team, Product Managers, Data Governance team, Analysts, Scientists and Data Engineers in order to deliver Company, Business, Product OKRs (Objectives and Key Results). You will also look into data initiatives that drive efficiency in the e2e (end to end) process, from data ingestion to insight generation including data science / machine learning models for decisioning. This role is an excellent opportunity for anyone who is interested in helping /building/embedding data initiatives into several products in a rapidly scaling environment. You will be able to influence our roadmap, learn about best practices and be able to quickly see the impact of your work. As a Staff Data Scientist You’ll Be Develop and plan our roadmap for our domain analytics and data engineering & science team Run scrum ceremonies with our Product/Business team Triage requests, create the work breakdown structure and assign it to respective Engineers/Scientists Work with Engineers, Scientists and governance team to identify challenges they face and work with them to identify solutions to these problems Ensure stakeholders are updated and informed about changes in our domain specific data needs Build and track metrics for the performance of our Engineering & Science team. Feedback to Product and Business Teams Ability to deal with ambiguity and propose innovative solutions without getting blocked What Are We Looking For You have 10+ years of experience in Software development or Machine Learning. With 4+ years of product management experience and at least 2 years as a Product Owner embedding data initiatives into products especially Data Science and Machine Learning You can prioritise ML Data Science and Machine Learning product roadmaps for the respective businesses based on OKRs and priorities You have a deep understanding of managing technical products with a background in data You have a high level understanding with big-data technologies such as Spark, SparkML, Hadoop etc. Strong knowledge of Cloud (AWS or other) You’ve delivered on fast-growing product-focused company before as a Data Manager or Data Lead or Data Program manager (products where the customer is retail or small business - as opposed to internal-facing tools) You’re organised, pragmatic and capable of engaging, guiding and leading cross functional teams or managing large scale enterprise products. You have technical knowledge and experience and have strong empathy for developer audience You’re a self-starter who can work comfortably in a fast-moving company where priorities can change and processes may need to be created from scratch with minimal guidance. You have significant experience working with varied stakeholders You have good technical knowledge in SQL, strong in Python programming You have a good understanding on how the performance optimization works in the end to end data pipeline including ML/DS inferencing You have excellent leadership skills - you have managed a team of data scientists before and coached them to become better versions of themselves OUR TECH STACK (You don’t have to excel in all, but willing to learn them): Databricks on AWS Python Snowflake Tecton - feature store Fiddler - model observability platform What You Will Get In Return Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you’ll get: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

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10.0 years

0 Lacs

Greater Delhi Area

Remote

About Tide At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting. Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees. Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money. About The Role As Staff Data Scientist for the business area you will work closely with the Business Team, Product Managers, Data Governance team, Analysts, Scientists and Data Engineers in order to deliver Company, Business, Product OKRs (Objectives and Key Results). You will also look into data initiatives that drive efficiency in the e2e (end to end) process, from data ingestion to insight generation including data science / machine learning models for decisioning. This role is an excellent opportunity for anyone who is interested in helping /building/embedding data initiatives into several products in a rapidly scaling environment. You will be able to influence our roadmap, learn about best practices and be able to quickly see the impact of your work. As a Staff Data Scientist You’ll Be Develop and plan our roadmap for our domain analytics and data engineering & science team Run scrum ceremonies with our Product/Business team Triage requests, create the work breakdown structure and assign it to respective Engineers/Scientists Work with Engineers, Scientists and governance team to identify challenges they face and work with them to identify solutions to these problems Ensure stakeholders are updated and informed about changes in our domain specific data needs Build and track metrics for the performance of our Engineering & Science team. Feedback to Product and Business Teams Ability to deal with ambiguity and propose innovative solutions without getting blocked What Are We Looking For You have 10+ years of experience in Software development or Machine Learning. With 4+ years of product management experience and at least 2 years as a Product Owner embedding data initiatives into products especially Data Science and Machine Learning You can prioritise ML Data Science and Machine Learning product roadmaps for the respective businesses based on OKRs and priorities You have a deep understanding of managing technical products with a background in data You have a high level understanding with big-data technologies such as Spark, SparkML, Hadoop etc. Strong knowledge of Cloud (AWS or other) You’ve delivered on fast-growing product-focused company before as a Data Manager or Data Lead or Data Program manager (products where the customer is retail or small business - as opposed to internal-facing tools) You’re organised, pragmatic and capable of engaging, guiding and leading cross functional teams or managing large scale enterprise products. You have technical knowledge and experience and have strong empathy for developer audience You’re a self-starter who can work comfortably in a fast-moving company where priorities can change and processes may need to be created from scratch with minimal guidance. You have significant experience working with varied stakeholders You have good technical knowledge in SQL, strong in Python programming You have a good understanding on how the performance optimization works in the end to end data pipeline including ML/DS inferencing You have excellent leadership skills - you have managed a team of data scientists before and coached them to become better versions of themselves OUR TECH STACK (You don’t have to excel in all, but willing to learn them): Databricks on AWS Python Snowflake Tecton - feature store Fiddler - model observability platform What You Will Get In Return Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you’ll get: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community. TIDE IS A PLACE FOR EVERYONE At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard. At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard. You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice .

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6.0 - 8.0 years

4 - 9 Lacs

Noida

On-site

Full time | Work From Office This Position is Currently Open Department / Category: ENGINEER Listed on Jul 25, 2025 Work Location: NOIDA BANGALORE HYDERABAD Job Descritpion of Android TV Test Engineer 6 to 8 Years Relevant Experience We are looking for a highly motivated Android TV Test Engineer to join our quality assurance team. The ideal candidate will have experience testing OTT streaming applications, with a strong grasp of Android TV platforms, debugging tools, and quality assurance processes. This role focuses on ensuring the delivery of high-quality, reliable streaming applications across Android TV and mobile platforms. Key Responsibilities: Conduct testing of OTT streaming applications on Android TV and mobile platforms to ensure functionality, usability, and performance. Perform various types of testing including Functional, Sanity/Smoke, Regression, Exploratory, and Compatibility testing. Use ADB commands and Android Studio for app debugging and log analysis. Utilize Charles Proxy, Fiddler, or similar tools to intercept and analyze network traffic and API calls. Analyze application logs and crashes using Crash analytics tools. Use Postman to validate and test APIs. Create, maintain, and execute test cases, test scripts, and test plans based on user stories and technical requirements. Report and track bugs in JIRA and collaborate with developers to ensure timely resolution. Create Test Reports and Quality Metrics and ensure proper documentation using tools like Confluence. Contribute to continuous quality improvements and ensure adherence to the SDLC/STLC and Agile Scrum methodology. Tools & Technologies Required: Android Studio & ADB Charles Proxy / Fiddler (or equivalent) Postman Crash Analytics Tools (e.g., Firebase Crashlytics, Sentry) JIRA, Confluence, X-Ray, ALM (or similar test management tools) Good to Have (Added Advantage): Understanding of test automation on Android TV and Mobile Apps. Experience with automation tools/frameworks like Espresso, Selenium, Appium using Java, Kotlin, or Python. Exposure to CI/CD tools such as GitLab, Jenkins, Bitbucket Pipelines. Required Skills & Qualifications: Bachelor’s degree in Computer Science, Engineering, or a related field. Solid understanding of SDLC/STLC, testing methodologies, and Agile/Scrum practices. Excellent analytical and problem-solving skills. Strong communication and collaboration abilities. Prior experience with Android TV application testing is highly preferred. Required Skills for Android TV Test Engineer Job Android Studio Proxy Tool Crash analytic Postman Jira Confluence Our Hiring Process Screening (HR Round) Technical Round 1 Technical Round 2 Final HR Round

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0.0 - 40.0 years

0 Lacs

Gurugram, Haryana

On-site

Additional Locations: India-Haryana, Gurgaon Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions. Senior Software Engineer-MLOps We are looking for a highly skilled Senior Software Engineer – MLOps with deep expertise in building and managing production-grade ML pipelines in AWS and Azure cloud environments. This role requires a strong foundation in software engineering, DevOps principles, and ML model lifecycle automation to enable reliable and scalable machine learning operations across the organization Key Responsibilities include: Design and build robust MLOps pipelines for model training, validation, deployment, and monitoring Automate workflows using CI/CD tools such as GitLab Actions, Azure DevOps, Jenkins, or Argo Workflows Build and manage ML workloads on AWS (SageMaker Unified studio, Bedrock, EKS, Lambda, S3, Athena) and Azure (Azure ML Foundry, AKS, ADF, Blob Storage) Design secure and cost-efficient ML architecture leveraging cloud-native services Manage infrastructure using IaC tools such as Terraform, Bicep, or CloudFormation Implement cost optimization and performance tuning for cloud workloads Package ML models using Docker, and orchestrate deployments with Kubernetes on EKS/AKS Ensure robust CI/CD pipelines and infrastructure as code (IaC) using tools like Terraform or CloudFormation Integrate observability tools for model performance, drift detection, and lineage tracking (e.g., Fiddler, MLflow, Prometheus, Grafana, Azure Monitor, CloudWatch) Ensure model reproducibility, versioning, and compliance with audit and regulatory requirements Collaborate with data scientists, software engineers, DevOps, and cloud architects to operationalize AI/ML use cases Mentor junior MLOps engineers and evangelize MLOps best practices across teams Required Qualification: Bachelor's/Master’s in Computer Science, Engineering, or related discipline 10 years in Devops, with 2+ years in MLOps. Proficient with MLflow, Airflow, FastAPI, Docker, Kubernetes, and Git. Experience with feature stores (e.g., Feast), model registries, and experiment tracking. Proficiency in Devops & MLOps, Automation Cloud formation/Teraform/BICEP Requisition ID: 610750 As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen. So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!

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5.0 - 9.0 years

0 Lacs

haryana

On-site

You will join the Passion Gaming team at our Gurgaon office as a Senior QA Engineer. Your role will involve ensuring the stability and accuracy of the game and its features to maintain a smooth and bug-free player experience. We are seeking an individual who is passionate about gaming and possesses a keen eye for perfection. Your responsibilities will include performing functional, regression, gameplay, and content testing. You will be required to create effective bug reports with accurate steps to reproduce and track them from discovery to resolution. Additionally, you will participate in daily stand-up meetings and bug triages to update on progress, design and execute test cases, and communicate effectively with the development and QA teams throughout the testing phase. To qualify for this role, you should have 5 to 8 years of experience in software testing, preferably in gaming, along with excellent communication skills. You must possess strong testing skills and a good understanding of testing methodologies, best practices, and procedures. Experience in testing mobile or web games/applications, testing APIs using Postman, writing SQL queries, understanding database structures, developing test cases based on requirements, and working with bug reporting tools such as JIRA or Bugzilla is essential. Additionally, knowledge of proxy tools like Charles and Fiddler, experience with Android and iOS mobile apps, basic automation testing skills, and familiarity with Agile methodology are required.,

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0 years

0 Lacs

Gurgaon

On-site

Network Engineer The Senior Technical Services Analyst will be responsible for supporting technologies that include secure access service edge (SASE), firewall policies, load balancers, etc. Therefore, a strong understanding of networking is essential. Manage Juniper and Palo Alto firewall policies Manage F5 load balancers (LTM, APM, ASM). Manage Infoblox / IPAM and DHCP server deployment. Work with InfoSec and application teams to ensure successful deployment of applications in compliance with security guidelines and Change Management procedures. Provide recommendation for application connectivity and Bechtels network/AD infrastructure requirements. Provide support for Cloud proxy solution (Zscaler, Global Protect PA). Provide third level technical support for application traffic flow and Internet access issues. Provide off hour support based on rotation. Mandatory Skills Strong understanding of networking fundamentals Proficiency with gateway technologies including SSL-VPN, load balancers, firewalls, and proxy servers Familiarity with Cloud Proxy Solution Netskope Experience with Infoblox IPAM Management Solid knowledge of LAN/WAN technologies, TCP/IP, Ethernet, routing, and networking protocols Understanding of HTTP traffic and SSL standards Proficiency in using network troubleshooting tools like Wireshark and Fiddler Certifications in Juniper, Cisco, and Microsoft technologies are advantageous Experience in scripting and automation is highly desired Knowledge of Cloud Infrastructure and Networking, preferably with Azure About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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3.0 - 7.0 years

7 - 17 Lacs

Bengaluru

Hybrid

Build scalable web applications and microservices using Angular.js, Node.js, SQL, REST, and more. Work across the full stack in an agile setup with focus on performance, scalability, and innovation in a flexible, growth-driven environment. Required Candidate profile 3–6.5 yrs experience in Angular.js, Node.js, SQL, REST. Skilled in microservices, DB design, performance tuning, and agile delivery. Quick learner with strong problem-solving skills.

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9.0 years

0 Lacs

Gurugram, Haryana, India

On-site

About the job We're seeking a Senior Identity Management Security (IMS) Support Engineer (L3/SME). As a Senior Identity Management Security (IMS) Support Engineer (L3/SME), you will act as a Subject Matter Expert and escalation point for complex technical issues. You’ll provide leadership, mentorship, and technical guidance to Level 2 engineers while ensuring the security and stability of customer environments. This role requires deep expertise in identity management technologies, strong troubleshooting skills, and a proactive approach to customer service and continuous improvement. At TeKnowledge , your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers. You’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world. Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world. Why You’ll Enjoy It Here: Be Part of Something Big – A growing company where your contributions matter. Make an Immediate Impact – Support groundbreaking technologies with real-world results. Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions. Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect. We Care – Integrity, empathy, and purpose guide every decision. We’re looking for innovators, problem-solvers, and experts ready to drive change and grow with us. We Are TeKnowledge. Where People Lead and Tech Empowers. Responsibilities: Serve as a trusted advisor to customers, delivering expert-level support and guidance. Troubleshoot complex technical issues across diverse environments and technologies. Lead and mentor team members, providing escalation support and training. Own the customer experience and drive successful outcomes with urgency and accountability. Communicate effectively and empathetically with internal and external stakeholders. Ensure timely resolution of support cases to enhance customer satisfaction and retention. Participate in regional weekend and holiday coverage as needed. Contribute to regional and global projects and initiatives. Continuously improve technical and customer service skills. Follow company procedures and fulfill assigned responsibilities with consistency and initiative. Qualifications: Experience : 5–9 years in technical support and customer-facing roles. Education: Bachelor's degree in Information Technologies or a related discipline (required). Master’s degree or technical certifications (preferred). High school diploma (required). Languages: English: Intermediate proficiency. Local language: Professional proficiency. Technical Skills Operating Systems : Microsoft Windows Server, Sun Solaris, Linux, HP-UX, AIX, z/OS Web Servers : Apache, Microsoft IIS, Sun One, Domino, IHS Application Servers : IBM WebSphere, BEA WebLogic, JBOSS Directory Servers : Sun One Directory Server, Microsoft Active Directory, CA Directory, LDAP Databases : Oracle, Microsoft SQL Server Networking & Protocols : TCP/IP, HTTP, DNS, SSL/TLS, NAT, FTP, SSH, Firewalls, QoS, PKI Authentication Protocols : RADIUS, LDAP, NTLM, Kerberos Troubleshooting Tools : Wireshark, tcpdump, browser developer tools Additional Tools & Technologies: Fiddler, Cisco IOS, load balancing, Memory Dump Analysis Endpoint Protection, IDS/IPS, Process Monitor/Explorer Mac OS, SQL, IIS, Apache, scripting Layer 7 API Gateway, Mobile Access Gateway, API developer portal Virtualization/Container tools: VMWare, Azure, AWS, Docker, OpenShift Software Development : Java, C/C++, Shell, Perl, SAML, SOAP, XML, HTML Federated Technologies : Experience with SAML2, OAuth2, OpenID Connect, LDAP (preferred) TeKnowledge is an equal opportunity employer, and we believe in celebrating – diversity, equity, and inclusion. We are committed to building an equitable environment by providing fair employment opportunities in our communities without regard to gender, ethnicity, socio-economic background, disability, marital and veteran status. Our employees join us in adopting, celebrating, and championing our drive towards building an equitable opportunity environment. We do not and will not ask you to send or share with us any sensitive personal data.

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5.0 - 8.0 years

3 - 4 Lacs

Gurgaon

On-site

Sr. Quality Assurance (QA) Engineer We are looking for an experienced Sr. QA Engineer (Manual) to join the Passion Gaming team. The QA team is responsible for ensuring the stability and accuracy of the game and the features beneath. It is critical that the player experience remains smooth and bug free. We are looking for someone who is passionate about gaming and has an eye for perfection. Responsibilities Performing functional, regression, gameplay and content testing. Effective bug reports with accurate STRs and tracking them from discovery to resolution, highlighting & discussing key issues with development team. Actively participate in daily stand-up meetings and bug triages to relay progress. Design and execute test cases based on the scope of the project or feature. Learn quickly and adapt to the environment. Communicate effectively with Development and QA teams throughout the testing phase of the assigned game(s) and take ownership of the game testing aspects until the game/feature is thoroughly tested and submitted. Ensure high quality and accuracy is maintained. Education and Experience Required 5 to 8 years of experience in software testing (preferably gaming) with excellent communication skills. Strong testing skills with a good grasp of testing methodologies, best practices, and procedures. Overall understanding of the software life cycle and how quality applies to it. Prior/hands-on experience in testing Mobile or web games/applications. Experience in testing APIs using Postman. Experience in writing SQL queries and understanding database structures. Ability to develop test cases based on requirements. Experience with one of the bug reporting tools such as JIRA, Bugzilla, etc. Experience of working with proxy tools like Charles, Fiddler, etc. Experience working with Android and iOS mobile apps. Basic knowledge of automation testing and scripting and framework. Working experience on Agile. Job Types: Full-time, Permanent Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How many years of experience do you have in Manual testing ? Experience: QA/QC: 5 years (Required) Location: Gurugram, Haryana (Preferred) Work Location: In person

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0 years

2 - 2 Lacs

Gurgaon

On-site

The Senior Technical Services Analyst will be responsible for supporting technologies that include secure access service edge (SASE), firewall policies, load balancers, etc. Therefore, a strong understanding of networking is essential. Manage Juniper and Palo Alto firewall policies Manage F5 load balancers (LTM, APM, ASM). Manage Infoblox / IPAM and DHCP server deployment. Work with InfoSec and application teams to ensure successful deployment of applications in compliance with security guidelines and Change Management procedures. Provide recommendation for application connectivity and Bechtels network/AD infrastructure requirements. Provide support for Cloud proxy solution (Zscaler, Global Protect PA). Provide third level technical support for application traffic flow and Internet access issues. Provide off hour support based on rotation. Mandatory Skills Strong understanding of networking fundamentals Proficiency with gateway technologies including SSL-VPN, load balancers, firewalls, and proxy servers Familiarity with Cloud Proxy Solution Netskope Experience with Infoblox IPAM Management Solid knowledge of LAN/WAN technologies, TCP/IP, Ethernet, routing, and networking protocols Understanding of HTTP traffic and SSL standards Proficiency in using network troubleshooting tools like Wireshark and Fiddler Certifications in Juniper, Cisco, and Microsoft technologies are advantageous Experience in scripting and automation is highly desired Knowledge of Cloud Infrastructure and Networking, preferably with Azure About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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0 years

9 - 10 Lacs

Noida

Remote

Technical Support Engineering Noida, Uttar Pradesh, India Date posted Jul 22, 2025 Job number 1832234 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 0% to 25% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications The Role Deliver high-quality customer and partner experience (CPE) through timely response and resolution. Collaborate with global peers, stake holders, account managers, product group to resolve the customer’s issue in the most efficient way. Achieve career growth and professional development through individual and team readiness. Contribute to the efficiency and effectiveness of the business through excellence in execution. Contribute to Microsoft’s objective of growing market share across solutions, workloads, platforms and products. Works closely with the product team on some of the technical design issue and product changes. Represent Microsoft as a trusted advisor to Microsoft customers. Drive some of the team/cluster level projects to improve CPE. Responsibilities Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products and manage relationships with those customers. Manage not only the technically complex problems, but also politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Use advanced troubleshooting skills to analyze problems and workout solutions to meet customer needs; may involve writing code/scripts. Individual and Team Readiness Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently. Act as technical lead, mentor, and role model for a team of engineers; provide direction to others, review solutions and articles, mentoring existing & aspiring Tech leads. Write complex technical articles and sample programs for knowledge base. Partner with Managers on succession planning for Technical Leads for the business on a need basis. Knowledge Sharing Contribution Conduct regular technical triages and case reviews. Consult, collaborate and take escalations when necessary. Lead cross-technology virtual efforts with the product team to assess future needs. Drive the development and management of content for the team. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Effective Communication Manage customer escalations and recognize when to solicit additional help. Participate in highest-level technical discussions with product team to resolve product issues and represent customer segments. Focus is on future need. Demonstrate ability to recover from dissatisfied-customer situations in collaboration with the team manager. Utilize effective verbal/written skills to communicate with customers and peers. Makes effective technical presentations Willing to work in any shift as per business need. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. Practical experience in technical support or help desk roles within a Microsoft Office environment. Proficiency in Microsoft Office apps including Word, Excel, and PowerPoint, with the ability to support end-users and resolve productivity issues efficiently. Hands-on experience with M365 Apps for Office Deployment using tools such as the Office Deployment Tool (ODT), Configuration Manager, or Intune, including managing updates and troubleshooting installations. Solid understanding of Microsoft Entra ID (formerly Azure AD), including user authentication, troubleshooting sign-in issues, error codes, and basic integration scenarios. Familiarity with core Windows OS concepts such as Active Directory, operating system security, performance, and user account management. Basic knowledge of networking fundamentals including TCP/IP, network protocols, and devices. Understanding of DNS operations—ability to troubleshoot name resolution issues, configure DNS settings, and grasp how DNS interacts with Active Directory and Office apps. Exposure to mobile device management (MDM) concepts and troubleshooting app hang or sync issues on iOS/macOS/Windows platforms. Experience using diagnostic and monitoring tools like Netmon, Perfmon, Process Monitor, DebugDiag, Process Explorer, Fiddler, and Charles. Excellent problem-solving skills with the ability to analyze and resolve complex technical issues methodically. Strong communication skills, both written and verbal, to deliver technical guidance and interact effectively with stakeholders, peers, and end-users. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 0% to 25% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications The Role Deliver high-quality customer and partner experience (CPE) through timely response and resolution. Collaborate with global peers, stake holders, account managers, product group to resolve the customer’s issue in the most efficient way. Achieve career growth and professional development through individual and team readiness. Contribute to the efficiency and effectiveness of the business through excellence in execution. Contribute to Microsoft’s objective of growing market share across solutions, workloads, platforms and products. Works closely with the product team on some of the technical design issue and product changes. Represent Microsoft as a trusted advisor to Microsoft customers. Drive some of the team/cluster level projects to improve CPE. Responsibilities Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products and manage relationships with those customers. Manage not only the technically complex problems, but also politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Use advanced troubleshooting skills to analyze problems and workout solutions to meet customer needs; may involve writing code/scripts. Individual and Team Readiness Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently. Act as technical lead, mentor, and role model for a team of engineers; provide direction to others, review solutions and articles, mentoring existing & aspiring Tech leads. Write complex technical articles and sample programs for knowledge base. Partner with Managers on succession planning for Technical Leads for the business on a need basis. Knowledge Sharing Contribution Conduct regular technical triages and case reviews. Consult, collaborate and take escalations when necessary. Lead cross-technology virtual efforts with the product team to assess future needs. Drive the development and management of content for the team. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Effective Communication Manage customer escalations and recognize when to solicit additional help. Participate in highest-level technical discussions with product team to resolve product issues and represent customer segments. Focus is on future need. Demonstrate ability to recover from dissatisfied-customer situations in collaboration with the team manager. Utilize effective verbal/written skills to communicate with customers and peers. Makes effective technical presentations Willing to work in any shift as per business need. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. Practical experience in technical support or help desk roles within a Microsoft Office environment. Proficiency in Microsoft Office apps including Word, Excel, and PowerPoint, with the ability to support end-users and resolve productivity issues efficiently. Hands-on experience with M365 Apps for Office Deployment using tools such as the Office Deployment Tool (ODT), Configuration Manager, or Intune, including managing updates and troubleshooting installations. Solid understanding of Microsoft Entra ID (formerly Azure AD), including user authentication, troubleshooting sign-in issues, error codes, and basic integration scenarios. Familiarity with core Windows OS concepts such as Active Directory, operating system security, performance, and user account management. Basic knowledge of networking fundamentals including TCP/IP, network protocols, and devices. Understanding of DNS operations—ability to troubleshoot name resolution issues, configure DNS settings, and grasp how DNS interacts with Active Directory and Office apps. Exposure to mobile device management (MDM) concepts and troubleshooting app hang or sync issues on iOS/macOS/Windows platforms. Experience using diagnostic and monitoring tools like Netmon, Perfmon, Process Monitor, DebugDiag, Process Explorer, Fiddler, and Charles. Excellent problem-solving skills with the ability to analyze and resolve complex technical issues methodically. Strong communication skills, both written and verbal, to deliver technical guidance and interact effectively with stakeholders, peers, and end-users. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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0.0 - 5.0 years

0 Lacs

Gurugram, Haryana

On-site

Sr. Quality Assurance (QA) Engineer We are looking for an experienced Sr. QA Engineer (Manual) to join the Passion Gaming team. The QA team is responsible for ensuring the stability and accuracy of the game and the features beneath. It is critical that the player experience remains smooth and bug free. We are looking for someone who is passionate about gaming and has an eye for perfection. Responsibilities Performing functional, regression, gameplay and content testing. Effective bug reports with accurate STRs and tracking them from discovery to resolution, highlighting & discussing key issues with development team. Actively participate in daily stand-up meetings and bug triages to relay progress. Design and execute test cases based on the scope of the project or feature. Learn quickly and adapt to the environment. Communicate effectively with Development and QA teams throughout the testing phase of the assigned game(s) and take ownership of the game testing aspects until the game/feature is thoroughly tested and submitted. Ensure high quality and accuracy is maintained. Education and Experience Required 5 to 8 years of experience in software testing (preferably gaming) with excellent communication skills. Strong testing skills with a good grasp of testing methodologies, best practices, and procedures. Overall understanding of the software life cycle and how quality applies to it. Prior/hands-on experience in testing Mobile or web games/applications. Experience in testing APIs using Postman. Experience in writing SQL queries and understanding database structures. Ability to develop test cases based on requirements. Experience with one of the bug reporting tools such as JIRA, Bugzilla, etc. Experience of working with proxy tools like Charles, Fiddler, etc. Experience working with Android and iOS mobile apps. Basic knowledge of automation testing and scripting and framework. Working experience on Agile. Job Types: Full-time, Permanent Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): How many years of experience do you have in Manual testing ? Experience: QA/QC: 5 years (Required) Location: Gurugram, Haryana (Preferred) Work Location: In person

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0 years

0 Lacs

Gurgaon, Haryana, India

On-site

The Senior Technical Services Analyst will be responsible for supporting technologies that include secure access service edge (SASE), firewall policies, load balancers, etc. Therefore, a strong understanding of networking is essential. Manage Juniper and Palo Alto firewall policies Manage F5 load balancers (LTM, APM, ASM). Manage Infoblox / IPAM and DHCP server deployment. Work with InfoSec and application teams to ensure successful deployment of applications in compliance with security guidelines and Change Management procedures. Provide recommendation for application connectivity and Bechtels network/AD infrastructure requirements. Provide support for Cloud proxy solution (Zscaler, Global Protect PA). Provide third level technical support for application traffic flow and Internet access issues. Provide off hour support based on rotation. Mandatory Skills Strong understanding of networking fundamentals Proficiency with gateway technologies including SSL-VPN, load balancers, firewalls, and proxy servers Familiarity with Cloud Proxy Solution Netskope Experience with Infoblox IPAM Management Solid knowledge of LAN/WAN technologies, TCP/IP, Ethernet, routing, and networking protocols Understanding of HTTP traffic and SSL standards Proficiency in using network troubleshooting tools like Wireshark and Fiddler Certifications in Juniper, Cisco, and Microsoft technologies are advantageous Experience in scripting and automation is highly desired Knowledge of Cloud Infrastructure and Networking, preferably with Azure

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4.0 years

0 Lacs

Bengaluru, Karnataka

Remote

Technical Support Advisory Bangalore, Karnataka, India Date posted Jul 23, 2025 Job number 1850687 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Advisory Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. Supports delivery partners and/or teams, enhances support readiness, and ensures timely resolution by developing others. Performs thorough case reviews and customer wellness checks; ensures progression of cases to help solve increasingly complex technical issues. Collaborates on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues. Contributes to Partner Technical Advisor (PTA) advocate/agent and engineer communities through knowledge sharing. Collaborates with internal teams, and sometimes external teams, for product and process feedback. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: 4+ years in system development, network operations, software support, IT, consulting or technical troubleshooting experience o OR Bachelor's degree in Information Technology (IT), Computer Science, Business Administration, Electrical Engineering, or Business Leadership AND 3+ years in system development, network operations, software support, IT, consulting or technical troubleshooting experience. 3+ years of prior product, customer support and/or technical support experience o OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Preferred Qualifications: Azure Fundamentals (Cloud Concepts, Azure Networking – E.g. Creating subnets, Azure Compute – E.g. creating / provisioning Azure Virtual Machines) Azure Resource Management: Subscriptions / Licenses, Role Based Access Control, User / Administrator Roles Azure Active Directory Fundamentals (eg: User, Group, Domain Management). Azure Active Directory Collaboration Solutions (B2B, B2C) Managed Identity (Password Hash Sync / Pass Through Authentication) vs Federated Identity Hybrid Identity Solutions Windows Active Directory Services (including ADDS, Auth Protocols, FSMO Roles, Replications, Group Policies, User Profiles, etc.) Windows Networking (TCP/IP Fundamentals, DNS Zones, DHCP, etc) Office 365 Management AAD Connect / DirSync / MIM / FIM/ Active Directory Federation Services (or any other 3rd party federation) Privileged Identity Management Provisioning to SaaS Applications PowerShell scripting and commands Tools (Network trace – netmon /wireshark, Fiddler) Experience on Additional Technologies (good to have): Microsoft Windows Servers and Client Operating Systems Exchange Server SQL Graph API Modern Auth Protocols (SAML, oAUTH etc.) Seamless Single Sign On ADAL/MSAL libraries Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Responsibilities 1. Case Management (Delivery Excellence) Conducts in-depth case reviews and wellness checks to ensure case progression and resolution. Acts as an escalation point and unblocks service delivery challenges. Provides process and technical feedback to improve case handling. Leads case triage meetings to share knowledge and optimize support. 2. Managing Collaboration Activities Facilitates cross-team collaboration to resolve complex technical issues. Manages the swarming process to bring the right resources together quickly. Coaches engineers on internal collaboration and community-building. Works with stakeholders to drive top priority issue resolution. 3. Process Improvement Gathers and shares feedback to enhance support processes and tools. Partners with managers and SDMs to plan and implement continuous improvements. Identifies process flaws early and advocates for necessary changes. Updates knowledge bases and evangelizes process best practices. 4. Readiness Development Assesses skill gaps and designs training plans for delivery partners and internal teams. Supports readiness initiatives including mentoring, documentation, and knowledge sharing. Collaborates with multiple stakeholders to implement readiness programs. 5. Supportability Activities Shares knowledge in internal communities and responds to engineering queries. Engages in reactive/proactive collaboration via swarming and issue management. Helps build communities across support roles to drive operational excellence. Drives quality and efficiency improvements in partnership with delivery leaders. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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3.0 - 7.0 years

0 Lacs

kolkata, west bengal

On-site

As a Security Testing professional at Lexmark India, you will be part of a dynamic team dedicated to ensuring the security of our software products. You will have the opportunity to utilize your technical expertise to conduct web application security assessments and penetration tests. Your role will involve assessing applications for various security issues such as Authentication, Authorization, User management, Session management, Data validation, and common attacks like SQL injection, Cross-site scripting, and Command injection. Additionally, you will evaluate the security aspects of Web Services design and implementation, focusing on confidentiality, integrity, trust relationships, and authentication using security standards like XML signatures, XML encryption, SAML, and WS-Security. Your responsibilities will extend to thick client assessment, writing formal security assessment reports, and participating in client conference calls for data gathering and technical issue advisory. To excel in this role, you should possess hands-on experience with tools like Fiddler, Paros, Burp, Sqlmap, Nikto, Nmap, Openssl, Mallory, Wireshark, and have familiarity with mobile application development and assessment for platforms such as iOS, Android, and Windows. Knowledge of web application development languages like C#, Java, PHP, ASP.NET, scripting languages like Python, JavaScript, Ruby, SQL, and reviewing code in languages such as C, C++, Java, PHP, C#, ASP.NET, Go is essential. Moreover, expertise in automated source code analysis tools like Acunetix, Appscan, and certifications such as OSCP or CEH will be advantageous. Proficiency in version control software like git and Subversion, along with a demonstration of Lexmark core values including Innovation, Excellence, Agility, Integrity, Community, and Respect, will further enhance your suitability for this role. If you are a self-starter with a strong aptitude, analytical skills, and a passion for technology, and have 3 to 5 years of application security testing experience, then we encourage you to apply for this exciting opportunity with Lexmark India. Join us in our mission to deliver first-class products and solutions to our global customers. Apply now and showcase your innovative spirit with a renowned technology leader.,

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6.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

About the Role: We are looking for detail-oriented Manual Testers with 2–6 years of hands-on experience in API testing . The ideal candidate will have strong analytical skills, a deep understanding of testing methodologies, and the ability to deliver high-quality products. Experience in web and mobile application testing is a strong advantage. Key Responsibilities: Design, develop, and execute test cases for functional, integration, and regression testing Perform API testing using tools like Postman, Swagger, etc. Collaborate with developers and product teams to understand requirements and report bugs effectively Identify, document, and track bugs using tools such as JIRA, Bugzilla, etc. Conduct manual testing across various platforms – web and mobile Ensure quality benchmarks are met before product releases Participate in test planning, estimation, and strategy discussions Required Skills & Experience: 2–6 years of experience in manual testing Strong hands-on experience in API testing (REST/SOAP) Experience in writing clear, concise, and comprehensive test cases and test scenarios Exposure to mobile (iOS/Android) and web application testing is a plus Knowledge of SDLC, STLC, defect lifecycle, and Agile methodology Excellent communication and collaboration skills Strong problem-solving and analytical thinking abilities Good to Have: Experience with tools like Charles Proxy, Fiddler, or browser developer tools Knowledge of basic SQL for data validation Experience working in Agile/Scrum teams

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0.0 years

0 Lacs

Noida, Uttar Pradesh

Remote

Technical Support Engineering Noida, Uttar Pradesh, India Date posted Jul 22, 2025 Job number 1832234 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 0% to 25% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications The Role Deliver high-quality customer and partner experience (CPE) through timely response and resolution. Collaborate with global peers, stake holders, account managers, product group to resolve the customer’s issue in the most efficient way. Achieve career growth and professional development through individual and team readiness. Contribute to the efficiency and effectiveness of the business through excellence in execution. Contribute to Microsoft’s objective of growing market share across solutions, workloads, platforms and products. Works closely with the product team on some of the technical design issue and product changes. Represent Microsoft as a trusted advisor to Microsoft customers. Drive some of the team/cluster level projects to improve CPE. Responsibilities Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products and manage relationships with those customers. Manage not only the technically complex problems, but also politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Use advanced troubleshooting skills to analyze problems and workout solutions to meet customer needs; may involve writing code/scripts. Individual and Team Readiness Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently. Act as technical lead, mentor, and role model for a team of engineers; provide direction to others, review solutions and articles, mentoring existing & aspiring Tech leads. Write complex technical articles and sample programs for knowledge base. Partner with Managers on succession planning for Technical Leads for the business on a need basis. Knowledge Sharing Contribution Conduct regular technical triages and case reviews. Consult, collaborate and take escalations when necessary. Lead cross-technology virtual efforts with the product team to assess future needs. Drive the development and management of content for the team. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Effective Communication Manage customer escalations and recognize when to solicit additional help. Participate in highest-level technical discussions with product team to resolve product issues and represent customer segments. Focus is on future need. Demonstrate ability to recover from dissatisfied-customer situations in collaboration with the team manager. Utilize effective verbal/written skills to communicate with customers and peers. Makes effective technical presentations Willing to work in any shift as per business need. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. Practical experience in technical support or help desk roles within a Microsoft Office environment. Proficiency in Microsoft Office apps including Word, Excel, and PowerPoint, with the ability to support end-users and resolve productivity issues efficiently. Hands-on experience with M365 Apps for Office Deployment using tools such as the Office Deployment Tool (ODT), Configuration Manager, or Intune, including managing updates and troubleshooting installations. Solid understanding of Microsoft Entra ID (formerly Azure AD), including user authentication, troubleshooting sign-in issues, error codes, and basic integration scenarios. Familiarity with core Windows OS concepts such as Active Directory, operating system security, performance, and user account management. Basic knowledge of networking fundamentals including TCP/IP, network protocols, and devices. Understanding of DNS operations—ability to troubleshoot name resolution issues, configure DNS settings, and grasp how DNS interacts with Active Directory and Office apps. Exposure to mobile device management (MDM) concepts and troubleshooting app hang or sync issues on iOS/macOS/Windows platforms. Experience using diagnostic and monitoring tools like Netmon, Perfmon, Process Monitor, DebugDiag, Process Explorer, Fiddler, and Charles. Excellent problem-solving skills with the ability to analyze and resolve complex technical issues methodically. Strong communication skills, both written and verbal, to deliver technical guidance and interact effectively with stakeholders, peers, and end-users. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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3.0 - 8.0 years

25 - 40 Lacs

Hyderabad, Chennai, Bengaluru

Hybrid

Senior Software Engineer Experience: 3-8 Years Exp Salary: Competitive Preferred Notice Period : Within 60 Days Opportunity Type: Hybrid(Bengaluru) Placement Type: Full-time (*Note: This is a requirement for one of Uplers' Clients) Must have skills: Python/GoLang/XML/MIME, HTTP OR HTTPS OR TCP/IP OR SSL/TLS OR Deep packet inspection OR IPS/IDS Netskope (One of Uplers' Clients) is looking for: About Netskope: Netskope, a global SASE leader, helps organizations apply zero trust principles and AI/ML innovations to protect data and defend against cyber threats. Fast and easy to use, the Netskope platform provides optimized access and real-time security for people, devices, and data anywhere they go. Netskope helps customers reduce risk, accelerate performance, and get unrivaled visibility into any cloud, web, and private application activity. Thousands of customers trust Netskope and its powerful NewEdge network to address evolving threats, new risks, technology shifts, organizational and network changes, and new regulatory requirements. Learn how Netskope helps customers be ready for anything on their SASE journey, visit https://www.netskope.com. Job Description About the role Please note, this team is hiring across all levels and candidates are individually assessed and appropriately leveled based upon their skills and experience. As part of the SaaS/IaaS App research team (App connector team), you will have an opportunity to work on world class CASB solutions that protect thousands of SaaS applications including new generation GenAI apps. In this role you will be a key member of the CASB In-line Team and supporting our in-line CASB and SWG products, both of which have been recognized by Gartner as market leaders in their Magic Quadrant reports: Netskope CASB in Gartner 2024 SSE Magic Quadrant Netskope SWG in Gartner 2024 SSE Magic Quadrant The research team develops the app intelligent content that is loaded in the Netskope App Context Engine to inspect SaaS/IaaS/GenAI apps and web traffic for identifying activities and object extraction to support features like DLP, Threat scan, Encryption & quarantine. Netskope is looking for innovative, passionate and self motivated engineers like you who are willing to make an impact with their technical expertise. Job Responsibilities Involve in the complete development life cycle starting with research on various requirements, understand/define functional specs, convert them into strong signatures with high efficacy/quality & measure the efficacy based on production data. Understand the use cases and work flows of various enterprise SaaS/IaaS services/solutions. Perform Deep Packet Analysis of the SaaS/IaaS/GenAI app traffic and develop App Signatures as per the specification of Netskope App Context Engine. E2E ownership for a set of SaaS/IaaS/GenAI apps from research, content development, testing, monitoring & maintenance. Forward Looking Research: Researchers will have the opportunity to develop leading edge prototypes to solve emerging challenges in the cloud security space. Develop necessary tools, preferably in Python/Go, to assist with research, development & maintenance of app connectors. Work closely with the technical support team to handle customer escalations. Analyze the product gaps that resulted in customer issues and improve the signature resiliency and test strategy. Work closely with the Product management, Testing team and other stakeholders in various phases of signature development to ensure high quality delivery as per requirements. Preferred Qualification B.E /B.Tech /M.Tech degree from a recognised and accredited university/college 3-7 years of work experience. Preferred Technical Skills Strong understanding of HTTP/HTTPS protocols and web content is essential. Proficient in web data formats such as JSON, MIME, XML, and HTML. Solid knowledge of TCP/IP, SSL/TLS protocols, and deep packet inspection. Must have hands-on experience with traffic analysis tools like Wireshark or Fiddler. Programming expertise in Python or Go is required; familiarity with JavaScript is a plus. Preferred familiarity with the core workflows and network traffic patterns of widely used GenAI applications and LLM models. Excellent analytical thinking, debugging abilities, and problem-solving skills. Additional Skills IPS/IDS signature development experience is highly valued. Understanding of security products like SWG, Web proxies, or cloud security solutions is a significant advantage. AWS, Azure, or GCP experience is beneficial. Exposure to big data analytics and machine learning is favorable. Strong verbal and written communication skills How to apply for this opportunity: Easy 3 Step Process: 1. Click On Apply and register or log in to our portal 2.Upload updated Resume & complete the Screening Form 3. Increase your chances of getting shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring and getting hired reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant product and engineering job opportunities and progress in their career. (Note: There are many more opportunities apart from this on the portal.) So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!

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5.0 years

3 - 4 Lacs

Gurgaon

On-site

Quality Assurance (QA) Engineer We are looking for an experienced QA Engineer having minimum 5 years experience in QA domain to join the Passion Gaming team. The QA team is responsible for ensuring the stability and accuracy of the game and the features beneath. It is critical that the player experience remains smooth and bug free. We are looking for someone who is passionate about gaming and has an eye for perfection. Responsibilities Performing functional, regression, gameplay and content testing. Effective bug reports with accurate STRs and tracking them from discovery to resolution, highlighting & discussing key issues with development team. Actively participate in daily stand-up meetings and bug triages to relay progress. Design and execute test cases based on the scope of the project or feature. Learn quickly and adapt to the environment. Communicate effectively with Development and QA teams throughout the testing phase of the assigned game(s) and take ownership of the game testing aspects until the game/feature is thoroughly tested and submitted. Ensure high quality and accuracy is maintained. Education and Experience Required 5 to 8 years of experience in software testing ( preferably gaming ) with excellent communication skills. Strong testing skills with a good grasp of testing methodologies, best practices, and procedures. Overall understanding of the software life cycle and how quality applies to it. Prior/hands-on experience in testing Mobile or web games/applications. Experience in testing APIs using Postman . Experience in writing SQL queries and understanding database structures. Ability to develop test cases based on requirements. Experience with one of the bug reporting tools such as JIRA, Bugzilla, etc. Experience of working with proxy tools like Charles, Fiddler, etc. Experience working with Android and iOS mobile apps. Basic knowledge of automation testing and scripting and framework. Working experience on Agile. Job Type: Full-time

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