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Poonawalla Fincorp Ltd. logo
Digital & Campaign Manager Collections Poonawalla Fincorp Ltd.

5.0 - 10.0 years

6 - 12 Lacs

pune

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Job Title:Digital & Campaign Manager Collections Location: Pune – Head Office Reporting To: Head – Collections Strategy Role Overview: The Digital & Campaign Manager – Collections is responsible for designing, executing, and optimizing digital outreach strategies to improve collections performance. This role involves managing digital vendors, campaign platforms, and analytics to drive customer engagement and recovery across delinquency buckets. Key Responsibilities: 1. Digital Campaign Strategy Design and execute multi-channel digital campaigns (SMS, email, WhatsApp, IVR, chatbots) tailored to customer segments and delinquency stages. Develop and maintain a campaign calendar aligned with bus...

Posted 1 month ago

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