Female Receptionist cum Administrator – Postnatal Care

Job Description: Female Receptionist cum Administrator – Postnatal Care

Position Overview

We are seeking a compassionate, organized, and professional Female Receptionist cum Administrator to join our Postnatal Care team. This role combines front-desk reception duties with administrative support, ensuring smooth operations and a welcoming environment for new mothers and their families.

Key Responsibilities

Front Desk & Reception

• Greet patients, visitors, and families with warmth and empathy.
• Manage patient check-ins, appointments, and scheduling.
• Handle phone calls, emails, and inquiries promptly and professionally.
• Maintain confidentiality of patient records and sensitive information.

Administrative Support

• Assist in maintaining patient files and documentation.
• Coordinate with doctors, nurses, and caregivers for smooth service delivery.
• Manage billing, receipts, and basic financial records.
• Oversee inventory of supplies (stationery, medical consumables, etc.).
• Support HR functions such as attendance tracking and staff coordination.

Patient Care Coordination

• Provide guidance to new mothers regarding facility services and processes.
• Ensure a supportive and respectful environment for postnatal recovery.
• Liaise with families to address queries and concerns.

Qualifications

• Female candidate, preferably with prior experience in healthcare or hospitality.
• Minimum qualification: Graduate degree (any discipline).
• Certification or training in administration/office management is an advantage.
• Basic knowledge of healthcare protocols, especially maternal and child care, preferred.

Skills & Competencies

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in MS Office and hospital management software.
• Empathy, patience, and professionalism in dealing with postnatal patients.
• Ability to maintain confidentiality and handle sensitive information

Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹30,000.00 per month

Work Location: In person