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The role involves ensuring that the manpower at the site is well-equipped to overcome challenges through guidance, grooming, development, and support as needed. You will be responsible for formulating appropriate budgeting controls, monitoring SLAs & KPIs for JLL and outsourced agencies to ensure effective service delivery. Maintaining service level agreements and striving to keep performance indicator scores at an excellent level will be crucial. Your duties will include overseeing all vendor quotations and invoices, ensuring proper sign-offs for attendance, and compiling all necessary details for cost sheet submission. Timely submission of the client-approved cost sheet to the JLL office and following up for the invoice will be part of your responsibilities. Accuracy in billing information is paramount, along with playing a significant role in manpower planning for the site, including involvement in the hiring process. Daily site rounds must be conducted to ensure proper maintenance of structures/building facilities and services. Fostering a culture of proper teamwork for all facilities and assisting the client SPOC in creating the annual budget for site operations are key tasks. You will need to review and update data, emails, and client files regularly, while also addressing occupant queries in verbal and written forms. Your role will involve ensuring a robust complaint management process, communicating operational complications to authorities, and upholding health and life safety regulations on-site. Implementing all risk assessment recommendations for compliance and creating business continuity plans will be essential. Maintaining excellent relationship management with various stakeholders and submitting daily and monthly management reports are part of the responsibilities. Additionally, you will be expected to receive calls and emails from clients, ensuring prompt closure of complaints and effective communication of actions taken. Monitoring the helpdesk and customer service executives, conducting regular premises rounds, and facilitating customer feedback surveys are also part of the role. Collaborating with other departments to enhance customer experience and handling complaints or emergencies efficiently will be required. Furthermore, you will assist in maintaining inventory records, managing events, parties, and CSR activities, and act as a secondary point of contact for occupants in case of client escalation. Developing and approving working schedules for the helpdesk team to operate the property optimally will also be part of your responsibilities.,

Designing KRAs/KPIs for teams/functions based on company objectives ,goals Monitoring performance of teams against annul KRAs Identifying performance GAPs/requirements on monthly basis Training Need analysis Preparing monthly ,annual training calendar for technical soft skill trainings Ensuring Training modules are conducted as per schedule Post Training Analysis and feedback surveys, keeping reports as per ISO requirements for man hour trainings done Coordination with Functional heads, management for training requirements as and when needed Education Qualifications MBA/PGDM/HR/Industrial Relations B.A/Psychology Any Graduate/Any Specialization

This position is assisting to Organization Development head on streamlining the OD activities within organization under his guidance Monitoring performance of teams against annual KRAs as per protocol Training Development coordination Preparing monthly, annual training calendar for technical soft skill trainings Ensuring Training modules are conducted as per schedule Post Training Analysis and feedback surveys, keeping reports as per ISO requirements for man hour trainings done Coordination with Functional heads, management for training requirements as and when needed Education Qualifications MBA/PGDM/HR/Industrial Relations

As an intern at BNM Business Solutions LLP, you will have the opportunity to engage in various responsibilities related to the Human Resources department. Your day-to-day tasks will include sourcing candidates through different channels such as job portals, social media, and referrals. You will be responsible for screening resumes, conducting initial telephonic interviews, scheduling further interviews, and coordinating with hiring managers. Additionally, you will assist in onboarding processes, induction programs, and maintaining HR documentation. It will be your duty to update and organize employee records using Google Sheets, support employee engagement activities, and facilitate internal communication within the organization. You will also be involved in conducting feedback surveys, compiling reports, and managing performance-related records. Collaborating with the HR team on daily operations and tasks will be an integral part of your role. You will have the opportunity to learn and apply HR best practices in a professional setting while contributing to the overall success of the team. BNM Business Solutions LLP is a rapidly growing channel partner in the real estate industry, with a presence of 5 years. The company leverages information and expertise in the real estate sector to simplify and enhance trust in the home-buying process. By utilizing technology-enabled tools, BNM aims to guide individuals in finding properties within their budget and desired location while providing necessary support throughout the process. Apart from offering information on different properties and localities, the company also assists in project evaluation to ensure a seamless home-buying experience for countless families.,

As an Intern at BNM Business Solutions LLP, you will have the opportunity to gain hands-on experience in core HR functions. Your day-to-day responsibilities will include assisting in candidate sourcing through job portals, social media, and referrals. You will be involved in screening resumes, conducting initial telephonic interviews, scheduling interviews, and coordinating with hiring managers. Additionally, you will support employee onboarding, induction programs, and documentation processes. Your role will also involve maintaining and updating employee records in Google Sheets, organizing employee engagement activities, and internal communication efforts. You will be responsible for conducting feedback surveys, preparing reports, and maintaining performance-related records. Furthermore, you will work closely with cross-functional teams to support HR operations and contribute to the overall success of the organization. BNM Business Solutions LLP is a rapidly growing channel partner in the real estate industry with a presence of 5 years. The company leverages the power of information and deep industry knowledge to simplify and enhance transparency in the home-buying process. By utilizing technology-enabled tools, BNM aims to guide individuals in finding the right property within their desired location and budget. The company also provides assistance with initial project evaluation to ensure a smooth and positive home-buying experience for families. Join us at BNM Business Solutions LLP to be part of a dynamic team dedicated to revolutionizing the real estate sector and providing exceptional support to home buyers.,